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We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
The primary purpose of the Assistant Store Manager is to assist the store manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.
Essential duties and responsibilities:
- Responsible for overall quality and performance of the retail store staff.
- Ensures compliance of all company policies and procedures.
- Models effective leadership to gain commitment to store goals and training standards.
- Assist with the recruitment, selection and training and development of store personnel.
- Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
- Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
- Assist Store Manager with monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
- Monitors and controls all aspects of operational compliance, safety and business standards.
- Supports the training of all employees in suggested selling and merchandising techniques.
- Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
- Assists in the completion of accurate and regular merchandise inventory counts.
- Performs other duties as may be assigned.
- A standard work week not to exceed 40 hours.
- Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.
Qualifications:
- Requires a minimum of one (1) year in retail management.
- Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
- Must demonstrate an ability to think strategically, plan and organize effectively.
- Must be able to maintain an exemplary degree of professionalism in all situations.
- Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
- Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
- Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
- Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
- The ability to execute directives with precision and consistency.
- Working knowledge of Microsoft office products is required.
- Willing to work in multiple stores in the assigned district.
Physical requirements:
- Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
- Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
- Must have reliable transportation.
- Must be willing to travel via car, plane or train.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
The primary purpose of the Assistant Store Manager is to assist the store manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.
Essential duties and responsibilities include:
- Responsible for overall quality and performance of the retail store staff.
- Ensures compliance of all company policies and procedures.
- Models effective leadership to gain commitment to store goals and training standards.
- Assist with the recruitment, selection and training and development of store personnel.
- Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
- Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
- Assist Store Manager with monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
- Monitors and controls all aspects of operational compliance, safety and business standards.
- Supports the training of all employees in suggested selling and merchandising techniques.
- Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
- Assists in the completion of accurate and regular merchandise inventory counts.
- Performs other duties as may be assigned.
- A standard work week not to exceed 40 hours.
- Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.
Qualifications:
- Requires a minimum of one (1) year in retail management.
Skills and knowledge requirements include:
- Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
- Must demonstrate an ability to think strategically, plan and organize effectively.
- Must be able to maintain an exemplary degree of professionalism in all situations.
- Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
- Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
- Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
- Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
- The ability to execute directives with precision and consistency.
- Working knowledge of Microsoft office products is required.
- Willing to work in multiple stores in the assigned district.
Physical requirements include:
- Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
- Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
- Must have reliable transportation.
- Must be willing to travel via car, plane or train.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
About Jones Road
Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.
About the Role
We are looking for a Retail Store Manager to lead the Jones Road team in the opening and day-to-day operations for our brand new Santa Monica, CA location, coming soon. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. The retail store manager will manage front- and back-of-house store operations to create a best-in-class customer experience, train and mentor the store team of makeup artists, and consistently increase in-store sales performance.
Store Management
- Sell and educate in-store to hit and exceed sales goals
- Ensure a seamless client experience across all touch points
- Collect quantitative and qualitative feedback and insights on a daily and weekly basis and share them with leadership
- Collect key KPIs relating to store performance
- Drive store events and initiatives and work in collaboration with the Marketing team
- Oversee store services and manage makeup appointment scheduling
Team Management
- Mentor and train store MUAs in new product knowledge education, artistry and personal development
- Build a team of high performing individuals that create a welcoming environment
- Optimize workforce management by create schedules, maintaining budgets, approving timesheets, time off requests and managing payroll
- Monitor individual retail team member performance and deliver consistent feedback
- Adeptly manage and diffuse any conflicts between employees and customers
- Ensure company policies are being upheld
Store Maintenance
- Ensure all store areas are consistently stocked, orderly, and clean
- Ensure proper inventory receiving processes and execution of inventory counts
- Maintain store inventory and supplies and report any needs to the Supply Chain team
- Report any store maintenance needs to Retail Operations
- Perform store opening and closing duties on a daily basis
- Maintain visual standards and overall aesthetic of the store
Qualifications
- Experience in makeup artistry, retail management, hospitality, or a customer-facing role required at an managerial level
- 5+ years experience in leading a team required
- Passion for the Jones Road mission and products, and understanding of the Jones Road clean beauty aesthetic
- Customer-centric mindset, with strong interpersonal, problem solving and conflict management skills
- Proficient in generating weekly reporting, scheduling, and project management to drive sales
- High sense of urgency and attention to detail
- Ability to work a flexible schedule, including evenings, weekends, and some holidays
- Excellent oral, written, and verbal communication skills
- Aptitude with Microsoft Office, G-Suite, and POS systems
- Ability to regularly lift or move up to 25 lbs
- Resides in or proximate to Santa Monica
Pay Range for this position is $80,000 - $90,000 a year annually.
Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About Jones Road
Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.
About the Role
We are looking for a Retail Store Manager to lead the Jones Road team in the opening and day-to-day operations for our brand new Atlanta, Georgia location, coming soon. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. The retail store manager will manage front- and back-of-house store operations to create a best-in-class customer experience, train and mentor the store team of makeup artists, and consistently increase in-store sales performance.
Store Management
- Sell and educate in-store to hit and exceed sales goals
- Ensure a seamless client experience across all touch points
- Collect quantitative and qualitative feedback and insights on a daily and weekly basis and share them with leadership
- Collect key KPIs relating to store performance
- Drive store events and initiatives and work in collaboration with the Marketing team
- Oversee store services and manage makeup appointment scheduling
Team Management
- Mentor and train store MUAs in new product knowledge education, artistry and personal development
- Build a team of high performing individuals that create a welcoming environment
- Optimize workforce management by create schedules, maintaining budgets, approving timesheets, time off requests and managing payroll
- Monitor individual retail team member performance and deliver consistent feedback
- Adeptly manage and diffuse any conflicts between employees and customers
- Ensure company policies are being upheld
Store Maintenance
- Ensure all store areas are consistently stocked, orderly, and clean
- Ensure proper inventory receiving processes and execution of inventory counts
- Maintain store inventory and supplies and report any needs to the Supply Chain team
- Report any store maintenance needs to Retail Operations
- Perform store opening and closing duties on a daily basis
- Maintain visual standards and overall aesthetic of the store
Qualifications
- Experience in makeup artistry, retail management, hospitality, or a customer-facing role required at an managerial level
- 5+ years experience in leading a team required
- Passion for the Jones Road mission and products, and understanding of the Jones Road clean beauty aesthetic
- Customer-centric mindset, with strong interpersonal, problem solving and conflict management skills
- Proficient in generating weekly reporting, scheduling, and project management to drive sales
- High sense of urgency and attention to detail
- Ability to work a flexible schedule, including evenings, weekends, and some holidays
- Excellent oral, written, and verbal communication skills
- Aptitude with Microsoft Office, G-Suite, and POS systems
- Ability to regularly lift or move up to 25 lbs
- Resides in or proximate to Atlanta
The salary range for this role is $80,000 - $90,000.
Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job Description:
One of Insight Global's cosmetic/beauty industry clients is looking for a Store Manager. The Store Manager will be responsible for the hiring, training and the development of their teams. They will generate sales through the team by delegating duties, coaching, motivating and surpassing all customer expectations by delivering a best-in-class level of service. This position also collaborates with the Marketing Team to ensure that store events are well planned and properly executed.
Work Experience:
- 3-5 years’ experience in luxury retail store management
- Strong verbal and written communications skills
- Must be an excellent organizer and problem solver with strong management skills
- Proven track record of strong selling skills
- Possess strong interpersonal skills to communicate with confidence to both internal and external customers
- Proven experience in a fast-paced environment
- Strong people and managerial skills
- Strong knowledge of luxury skincare/fragrance and cosmetics industry
- Preferred experience and knowledge of all Microsoft software (ie. Excel, word etc.) and email (Outlook), POS (Counter point)
Day to Day:
- Achieving and exceeding the store’s sales goals
- Analyze and review goal achievement on daily basis & develop strategies to improve
- Beauty Specialists performance
- Provide guidance & tools to Beauty Specialists in creating a unique approach to clienteling
- Training all new staff
- Create and maintain an atmosphere of open and positive communication, professionalism and creativity at all times
- Partner with Human resources to handle performance issues quickly and effectively
- Manage the scheduling of the Beauty Specialist to ensure adequate coverage
- Drive and achieve individual and team objectives and be accountable for service level within the team.
- Respect standards in terms of behavior and follow the company’s policies and procedures
- Communicate effectively with the Corporate Office, Buyers, Store Directors and the Leadership Team, and filter pertinent information to your Beauty Specialists
- Meet all deadlines determined by the Corporate Office, Buyers and Marketing Team
- Assume responsibility for all related operational functions of the store
- Maintain proper inventory levels and communicate with the Buying Team on a weekly basis your stores particular needs
- Merchandise the sales floor and keep non-sell areas organized according to the company standard
- Maintain the Visual standards to ensure your store is current and compliant with company guidelines
- Create an innovative environment for visual merchandising discussions and execution
- Maximize footprint in the community ~ be a Community Ambassador - Collaborate with local organizations to identify opportunities in the community to gain new business
- Work closely with Marketing and Store Directors to maximize the stores social media presence
Supervisory Responsibility - This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department.
Work Environment - This job operates in a retail environment with merchandise displays and items available for purchase in inventory.
Compensation - This role is onsite 5 days per week in La Jolla and is paying between $85,000-$95,000 annually.
Overview
The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.
The David Yurman Nordstrom Concession Assistant Store Manager will be accountable for the following key deliverables:
Core Responsibilities
Achieve and/or Exceed Sales Plan
- Partner with sales professionals to meet their individual sales plans and KPI
- Participate in the development and execution of strategic initiatives to deliver the sales budget.
- Demonstrate an active role on the selling floor through sales leadership and client development
- Support sales professionals in closing sales
- Facilitate the implementation and success of special events held at the retail store
- Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
- Maintain visual presentation based on company vision and market needs
Clientele/Service Management
- Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
- Ensure store data capture goals are being achieved
- Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
- Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions
Operations
- Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
- Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
- Implement and support all security measures
- Partners with the sales professionals in the administration of special order requests
- Oversee store opening and closing in the absence of the Retail Store Manager.
Talent
- Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
- Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
- Provide formal and informal feedback to staff to build ongoing development opportunities
- Explain and enforce KPIs and ensure that staff is trending to those measures
Qualifications
- Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
- Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
- Ability to manage multiple tasks in a fast-paced environment
- Proven ability to drive results, and strategic vision to develop business
- Language skills (Spanish) are a plus
- Fine Jewelry and or Fine Watch experience preferred, but not required
- Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Computer Skills: Proficient in Microsoft Word, Excel, and Outlook
The expected base pay for this role is $60,000– $80,000.00 annually.
Base pay is one component of David Yurman’s total compensation package. In addition, the hired candidate with be eligible for quarterly and annual bonuses and will be eligible for numerous benefits including:
- Medical, Dental, Vision
- Life Insurance and Disability
- Paid time off - 20 days' vacation annually, company holidays, floating holidays, and sick & safe time
- Parental leave
- 401(k) plan with employer contributions
- Employee discounts on DY products
- EAP resources and other personal benefits
About Jones Road
Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.
About the Role
We are looking for a Retail Store Manager to lead the Jones Road team in the opening and day-to-day operations for our brand new Seaport, Boston, MA location, coming soon. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. The retail store manager will manage front- and back-of-house store operations to create a best-in-class customer experience, train and mentor the store team of makeup artists, and consistently increase in-store sales performance.
Store Management
- Sell and educate in-store to hit and exceed sales goals
- Ensure a seamless client experience across all touch points
- Collect quantitative and qualitative feedback and insights on a daily and weekly basis and share them with leadership
- Collect key KPIs relating to store performance
- Drive store events and initiatives and work in collaboration with the Marketing team
- Oversee store services and manage makeup appointment scheduling
Team Management
- Mentor and train store MUAs in new product knowledge education, artistry and personal development
- Build a team of high performing individuals that create a welcoming environment
- Optimize workforce management by create schedules, maintaining budgets, approving timesheets, time off requests and managing payroll
- Monitor individual retail team member performance and deliver consistent feedback
- Adeptly manage and diffuse any conflicts between employees and customers
- Ensure company policies are being upheld
Store Maintenance
- Ensure all store areas are consistently stocked, orderly, and clean
- Ensure proper inventory receiving processes and execution of inventory counts
- Maintain store inventory and supplies and report any needs to the Supply Chain team
- Report any store maintenance needs to Retail Operations
- Perform store opening and closing duties on a daily basis
- Maintain visual standards and overall aesthetic of the store
Qualifications
- Experience in makeup artistry, retail management, hospitality, or a customer-facing role required at an managerial level
- 5+ years experience in leading a team required
- Passion for the Jones Road mission and products, and understanding of the Jones Road clean beauty aesthetic
- Customer-centric mindset, with strong interpersonal, problem solving and conflict management skills
- Proficient in generating weekly reporting, scheduling, and project management to drive sales
- High sense of urgency and attention to detail
- Ability to work a flexible schedule, including evenings, weekends, and some holidays
- Excellent oral, written, and verbal communication skills
- Aptitude with Microsoft Office, G-Suite, and POS systems
- Ability to regularly lift or move up to 25 lbs
- Resides in or proximate to Boston, MA
Pay Range for this position is $80,000 - $90,000 a year annually.
Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Sally Beauty
Job Title: Assistant Manager
Essential Function
Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
* 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
* 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
* 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
* Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
* 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
* High School Diploma or equivalent.
* Must 18 years of age or older.
* Minimum 3+ years retail sales/customer service experience preferred.
* At least 1+ year(s) prior management experience preferred.
* Ability to lead or support a team of associates to meet business objectives.
* Can effectively communicate with team and management.
* Must have scheduling availability to meet the needs of the business.
* Cosmetology license desirable, but not required.
Competencies
* Passionate Learner.
* Desire to grow and learn.
Flexible Agile Adapter
* Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations.
Talent Builder
* Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success.
Effective Communicator
* Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment.
Team Builder
* Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
* Understands and works to meet the needs of external and internal customers.
Results Driver
* Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
* Demonstrates vision and broad perspective to drive business performance.
Big Picture Thinker
* Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
* Analyzes information and objectively evaluates alternatives to make sound decisions.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
* Task Level High.
* Departmental/Division Level High.
* Project Level High.
* Consultative Level High.
The amount of discretion or freedom this position has
* Strict Adherence to Guidelines.
* Interprets and Adapts Guidelines.
* Develops and Implements Guidelines.
Working Conditions / Physical Requirements
* The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
* The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
Duties and Essential Job Functions:
- Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
- Open and close the store a minimum of two days per week.
- Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
- Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
- Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
- Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
- Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
- Assist with management of the store in the Store Manager's absence.
Knowledge and Skills:
- Effective interpersonal, written and oral communication skills.
- Ability to solve problems and deal with a variety of situations.
- Good organization skills with attention to detail.
- Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Ability to perform cash register functions and generate reports.
- Knowledge of cash, facility, and safety control policies and practices.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to drive own vehicle to the bank to deposit money.
Work Experience and/or Education:
- High school diploma or equivalent strongly preferred.
- One year of experience in a retail environment and six months supervisory experience preferred.
Working Conditions:
- Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
- Occasional climbing (using step ladder) up to heights of six feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.
Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted.
New Hire Starting Pay Range: 17.10 - 17.60
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar /about-us.html.
Job Details
GENERAL SUMMARY:
The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
* Open and close the store a minimum of two days per week.
* Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
* Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
* Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
* Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
* Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
* Assist with management of the store in the Store Manager's absence.
Qualifications
KNOWLEDGE and SKILLS:
* Effective interpersonal, written and oral communication skills.
* Ability to solve problems and deal with a variety of situations.
* Good organization skills with attention to detail.
* Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Ability to perform cash register functions and generate reports.
* Knowledge of cash, facility, and safety control policies and practices.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to drive own vehicle to the bank to deposit money.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent strongly preferred.
* One year of experience in a retail environment and six months supervisory experience preferred.
WORKING CONDITIONS:
* Frequent walking and standing
* Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
* Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
* Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
* Occasional climbing (using step ladder) up to heights of six feet
* Fast-paced environment; moderate noise level
* Occasional exposure to outside weather conditions
* Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer.