Hotel Chaco Jobs in Usa

About Heritage Hotels & Resorts:

Heritage Hotels & Resorts is New Mexicos premier locally owned hospitality group, built on a deep respect for culture, place, and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service, and community pride. We care for our guests, our team, and our neighborhoods with the same intention. If youre passionate about hospitality and thrive in fast-paced environments, we invite you to join the Heritage family.

Why This Role Matters

The Executive Chef sets the culinary vision for the property while leading kitchen operations that elevate guest experiences, ensure consistency and support financial success.

What Youll Do

• Develop, execute and continuously refine menus for restaurants, banquets, catering and special events
• Establish and maintain culinary standards, presentation and flavor profiles across all outlets
• Collaborate with hotel leadership on new concepts, promotions and culinary programming
• Lead, mentor and develop the culinary team including Sous Chefs, line cooks and kitchen leadership
• Foster a positive, inclusive and accountable kitchen culture focused on teamwork and excellence
• Oversee scheduling, labor planning, training and performance management
• Manage food cost controls, labor budgets, inventory and purchasing to meet financial goals
• Partner with vendors to source high-quality ingredients while maintaining cost efficiency
• Analyze financial and operational reports to identify opportunities for improvement
• Work closely with Front of House, Events, Sales and Hotel Leadership to deliver seamless guest experiences
• Support banquet and catering operations including high-profile events, weddings and group business
• Maintain visibility in outlets and events to ensure guest satisfaction and quality execution
• Ensure compliance with all health, safety and sanitation standards and regulations
• Maintain proper food handling, storage and cleanliness standards across all kitchen operations
• Lead by example in safety awareness and operational discipline
  

Why Youll Love Working With Us

• Competitive pay and comprehensive benefits, including a 25% 401(k) match!
• Generous employee discounts across Heritage hotels, restaurants, spa and retail!
• Complimentary meals during scheduled shifts!
• Free employee parking!
• Supportive team culture with opportunities for growth and advancement!
• A workplace rooted in New Mexico pride and community values!

HC6

• Strong financial acumen with experience managing food and labor costs
• Creative, detail-oriented and quality-driven
• Excellent communication and collaboration skills
• Ability to thrive in a fast-paced, service-focused environment
• Strong attention to detail
• Professionalism, courtesy and accuracy in all duties
• Ability to delegate when appropriate
• Experience supervising, managing and mentoring a team

Education and Experience

• Culinary degree or equivalent professional experience preferred
• Five to seven years of culinary leadership experience with prior
• Executive Chef or Chef de Cuisine experience in hotel, resort or high-volume environments
• Strong background in banquet and catering operations preferred

Compensation details: 8 Hourly Wage

PIb784f46b805c-26289-39927103

Position Purpose: The Executive Housekeeper will under the direction of the General Manager, maintain the quality and cleanliness of the property. The Executive Housekeeper is an essential support to Heritage Hotels & Resorts in creating unforgettable experiences for guests.

Supervisory Responsibilities: All Housekeeping team members at designated property

Essential Duties and Functions/Responsibilities/Tasks:

• Work under direction of the General Manager.
• Maintain a positive and professional approach with employees, coworkers, and guests.
• Set goals for performance that coincide with Heritage's plans and vision.
• Ensure compliance with safety, legal, operations, labor, and the Heritage brand product and regulations policies.
• Direct team members toward accomplishing daily goals and ensuring that all hotel and resort accommodations are fully cleaned by the standard check-in time of 4:00PM.
• Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments.
• Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness.
• Report, as directed, any observed deviations to established standards.
• Advises manager or desk clerk of rooms ready for occupancy.
• Navigates interview, hire, disciplinary, and termination actions when necessary for team members.
• Assign, train, mentor and direct team members to carry out exceptional guest experiences and foster a clean environment for guest and employees to feel engaged and valued.
• Maintain guest rooms and public areas in a clean, comfortable and saleable condition, including front of house areas.
• Enforces standard procedures for the acceptance, security, and return on customer lost and found items.
• Resourcefully solve any issues that arise and seize control of any problematic situation.
• Review occupancy levels and event levels to staff team member labor accordingly.
• Prepare and initiate on-going correct cleaning of carpets, drapes, windows and upholstery.
• Handle all guest and employee concerns with tact and follow-up.
• Review and maintain linen inventory and proper storage.
• Implement as needed an ongoing housekeeping training program for all new housekeeping employees.
• Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
• Other duties as assigned consistent with the functions of this position as needed at any of the properties.

Why You’ll Love Working With Us:

• Competitive pay and comprehensive benefits including a 25% match for 401k!
• Generous employee discounts across Heritage Hotels, restaurants, spa and retail!
• Enjoy complimentary meals during scheduled work shifts!
• Free employee parking!
• Growth and development opportunities!
• Inclusive, people-first culture!

HC6

• Knowledge of Microsoft Office, Internet Explorer and prior PMS experience.
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Ability to work on your feet for eight hours or more.
• Must be able to lift/push/reach for/carry 40+ pounds frequently.
• Excellent verbal communication and ability to multitask.
• 3 years or equivalent combination of education and experience; housekeeping or hospitality experience preferred.
• High school diploma or equivalent experience/training, associate’s degree in Management or Hospitality Preferred.

Compensation details: 6 Yearly Salary

PI84be61f77f96-31181-34408586

The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.

The Night Auditor verifies daily accounting activity and is responsible for the accurate compilation of all reports for management's review the next day. In a Front Desk Agent capacity, greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations. Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management.

Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner.

This position requires an overnight shift.

1. Reviews room and tax postings for accuracy.
2. Balances department totals.
3. Ensures all house charges are posted accurately and in a timely fashion.
4. Balances ledgers.
5. Completes all room night audit reports.
6. Balances all credit card room charges.
7. Process guest check-ins and room assignments following the hotel's rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.
8. Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures.
9. Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc.
10. If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands.
11. Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures.
12. Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
13. On time and at work when scheduled and in proper uniform.
14. Perform special projects and other responsibilities as assigned.
15. Participate in task forces and committees as requested.
16. Consistent professional and positive attitude and actions when communicating with guests and associates.
17. Ensure maintenance problems are promptly reported through proper channels.
18. Comply with all company policies and procedures.
19. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.
20. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.
21. Check with manager/supervisor before leaving work area for any reason.
22. On time and at work when scheduled, and in proper uniform.
23. Attend department meetings as scheduled.
24. Respond to guest requests, concerns and problems to ensure guest satisfaction.
25. Report any incidents of guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.
26. Any other tasks/duties as requested by management.

The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

• High school education or equivalent experience.
• One to two years of customer contact experience.
• Night auditor experience preferred.
• Guest service, basic accounting, and familiarity with hospitality industry practices preferred.

• Ability to work an overnight shift.
• Familiarity with basic accounting principles and practices.
• Ability to understand and provide friendly guest service.
• Ability to correctly process check-ins and check-outs, answers questions, and resolves guest requests in compliance with policies and procedures, brand standards, and federal, state and local regulations.
• Ability to processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures.
• Ability to compile facts/figures in a timely manner, identify and investigate issues, and resolve basic matters.
• Ability to follow an appropriate course of action based on policies and procedures.
• Ability to operate a computer, calculator, phone and other office equipment.
• Attention to details with good organizational and efficient time management skills.
• Consistently professional attitude and behavior with effective listening and communication skills.
• Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient and simultaneously handling competing and changing priorities.
• Ability to satisfy the legal requirements for employment within the jurisdiction.

Work is normally performed in an interior hotel environment. While performing job duties, the associate speaks, listens, completes documents, processes requests and operates office equipment such as a telephone, calculator, computer, copier and fax. Physical requirements include extended periods of standing and/or walking, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 pounds. The job requires close vision with or without corrective lenses. This position may be required to operate a motor vehicle.

• Clean and service guest rooms in accordance with hotel procedures
• Leave the guest rooms in a uniform arrangement as determined by housekeeping leadership
• Communicate efficiently with internal and external customers to help guests with problems, collect accurate information, and occasionally diffuse anger
• Restock all necessary linens and amenities according to the guest room legend
• Report status of rooms cleaned
• Report to supervisor about any damage, hazards, and repairs of items in the room or about the room itself
• Keep corridors and service areas clean and neat
• Bring linens and garbage to proper areas
• Update daily room master worksheet before breaks, lunch, and end of shift
• Perform deep cleaning of rooms twice yearly
• Respond to guest requests in a timely manner
• Assume responsibility of all assigned rooms each day
• Other duties as assigned
  
  

• High School Diploma or high school equivalent preferred
• Previous cleaning experience preferred
  
  

• Proficient knowledge of housekeeping and hotel policies, cleaning procedures, sanitation standards, and use of cleaning chemicals
• Knowledge of proper linen care, bed-making techniques, and room presentation standards
• Knowledge of OSHA safety standards in regard to working with chemicals
• Awareness of hotel services and amenities to assist guests with inquiries
• Understanding of health and safety regulations, including handling biohazard materials and hazardous cleaning agents
• Ability to ensure rooms are cleaned, stocked, and presented to brand standards
• Capability to efficiently complete assigned rooms within required timeframes
• Ability to professionally and courteously interact with guests when needed
• Clear understanding of instructions and ability to report maintenance or security concerns
• Keeping cleaning supplies, carts, and storage areas well-stocked and orderly
• Ability to handle last-minute room changes or urgent guest requests
• Identifying and addressing guest concerns or room maintenance needs proactively
• Ability to stay focused and complete tasks efficiently with minimal supervision
• Team Collaboration: Willingness to work with fellow housekeeping and hotel staff to ensure seamless operations
• Discretion and Professionalism: Respecting guest privacy and confidentiality at all times
• Ability to work in a physically demanding environment, and work with chemical cleaning products that could contain allergens
• Ability to understand and communicate in Spanish and English
  
  

• Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
• Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  
  

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
  
  

Company Description

Common Thread Hotels is a Los Angeles-based boutique hotel company specializing in bespoke, lifestyle-driven independent properties throughout California. Common Thread Hotels has earned notable recognition from prestigious outlets such as Condé Nast Traveler, Travel + Leisure, and Forbes.

Role Description

The General Manager at Cambria Beach Lodge will oversee daily operations, providing strategic leadership to deliver an exceptional guest experience. Responsibilities include managing staff, fostering a positive team culture, monitoring financial performance, and ensuring that the lodge adheres to brand standards and operational goals. The General Manager will also build and maintain guest and community relationships, drive revenue growth, and manage property upkeep and vendor relationships. This is a full-time, on-site role based in Cambria, CA.

Qualifications

• Proven leadership skills, including team management and development
• Expertise in hospitality operations, including guest services, property management, and vendor relations
• Strong financial acumen with the ability to manage budgets and drive revenue growth
• Effective communication and interpersonal skills to foster positive guest and team member relationships
• Experience with marketing and sales strategies tailored to boutique hotel services
• Attention to detail and commitment to maintaining high standards of cleanliness and service
• Previous experience in hotel or property management; familiarity with boutique/lifestyle properties is a plus

We are seeking a Director of Revenue Management to join the Hyatt Centric Delfina, Santa Monica team.

As a member of the Executive Committee, this role champions and implements market strategies that deliver products and services that meet or exceed the needs and expectations of our target guests and property colleagues.

The Director of Revenue Management is responsible for identifying and maximizing revenue opportunities across transient, group, and contracted business, while recommending and maintaining pricing, positioning, and inventory controls across all channels. The role also leads forecasting, opportunity analysis, and the processes that maximize revenue and profit from existing and future demand.

Key Responsibilities

Pricing, Inventory, and Channel Management

• Establish pricing levels across all segments and room types; own daily pricing and inventory processes.
• Set and manage yield controls and rate restrictions to maximize revenue across all distribution channels.
• Ensure all distribution channels have accurate content, rate loading, and inventory maintenance; conduct audits to confirm sell strategy is correctly applied in all channels.
• Monitor and analyze competitors daily and weekly through shop reports and online sources to identify selling strategies and market trends.
• Develop and maintain relationships with OTA market managers and other local revenue leaders to optimize opportunity and share best practices.
• Maintain accurate reservations system information; oversee the maintenance of systems that support revenue management, including CRS, RMS, PMS, and Sales and Catering platforms.

Forecasting, Budgeting, and Performance Management

• Build and maintain accurate short- and long-term forecasts, including weekly forecasts, 30-60-90 day forecasts, in-month updates, and full-year outlooks.
• Develop room revenue forecasts using macro and microeconomic variables, local demand generators, and unconstrained demand analysis to determine optimal business mix.
• Lead the annual budgeting and pricing process; prepare the annual rooms revenue budget.
• Lead annual STR Index goal setting; monitor RevPAR index and provide weekly and monthly performance analysis.
• Accountable for forecast accuracy and clear communication of trends, risks, and opportunities to stakeholders.

Group, Contract, and Sales Strategy Support

• Oversee evaluation of all contracted opportunities (group, wholesale, corporate negotiated) in partnership with Sales, enabling speed of response while maximizing profitability.
• Maintain group pickup and cutoff reporting; communicate with Sales on upcoming cutoff dates, pickup pacing, and strategy adjustments.
• Establish and communicate sales strategy for day, week, month, and rolling 12 months, and ensure strategy changes are reflected in calendars and sales tools.

Reporting, Meetings, and Stakeholder Communication

• Prepare and analyze market segmentation, production, source contribution, pickup, and pace reports to support decision-making.
• Lead weekly revenue strategy and revenue management meetings; prepare required reporting for related meetings and forums.
• Prepare monthly and or quarterly presentations for ownership and senior stakeholders.
• Communicate brand initiatives, demand insights, and market analyses to hotel leadership and cross-functional teams.
• Monitor occupancy fluctuations and communicate with operational leaders to support staffing efficiency and service delivery.
• Review daily performance and the daily flash report for accuracy; analyze actual results versus potential and summarize key takeaways for business review meetings.

Team Leadership and Professional Standards

• Actively develop and coach team members, ensuring opportunities to grow revenue management and leadership skills through training, mentorship, and industry engagement.
• Maintain confidentiality of sensitive information and operate with strong attention to detail and follow-through.
• Approach all guest and colleague interactions with professionalism, courtesy, and a service-oriented mindset.
• Perform other duties as requested by management in support of business needs.

Digital and Distribution Support

• Partner with marketing and distribution stakeholders on revenue-driving initiatives such as paid search, email campaigns, and advertising programs where applicable.

Skills and Knowledge

• Strong analytical capability with the ability to interpret complex data from multiple sources and translate insights into clear actions.
• Advanced Excel skills (macros preferred), and proficiency with Microsoft Word and PowerPoint.
• Deep familiarity with hotel performance and market intelligence tools, including STR and platforms such as Agency360, Demand360, and OTA insight tools.
• Working knowledge of third-party extranet sites and distribution systems; disciplined approach to accuracy and controls.
• Ability to present ideas and recommendations in a concise, well-organized way, including experience with ownership presentations.
• Effective ability to supervise, motivate, and develop teams; strong collaboration across Sales, Marketing, Operations, and Finance.

Systems Experience – candidates without prior Hyatt experience will not be considered.

• Hyatt Reserve & RMT required.
• Hyatt Envision required.
• Opera PMS required.
• IDeaS RMS required.

Qualification Standards

• Bachelor’s degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field preferred.
• Minimum 4 years of revenue management experience in a hotel environment; 5 or more years of progressive experience preferred.
• Qualified candidates must have previous working experience using Hyatt systems. (candidates without this experience will not be considered)
• Proven track record of delivering strong commercial results and innovative, market-leading strategies.
• Ability to work quickly and effectively in a high-pressure environment; excellent time management skills.
• Clear verbal and written communication skills, strong attention to detail, and consistent follow up.

Physical Requirements

• Flexible schedule and extended hours may be required, including during peak business periods and pre-opening milestones.
• Light work: exerting up to 20 pounds of force occasionally, and up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.

General Requirements

• Maintain regular attendance in compliance with property standards and scheduling needs.
• Maintain high standards of professional appearance and grooming, including wearing a name tag when required.
• Effectively listen to, understand, and clarify concerns raised by guests and colleagues.
• Multi-task and prioritize competing deadlines and departmental functions.
• Support safe and efficient hotel operations by complying with policies and procedures.

EOE

• Deliver food and beverages to guest rooms promptly and professionally
• Ensure accuracy of orders, presentation, and adherence to hotel service standards
• Set up and serve meals in a courteous and efficient manner
• Present and answer guest inquiries regarding food and beverages including allergens and special requests.
• Maintain cleanliness and organization of in-room dining trays, carts, and work areas
• Handle guest requests and concerns promptly to ensure satisfaction
• Follow all health, safety, and sanitation guidelines
• Collect payments accurately when required
• Retrieve and clear trays from guest rooms and hallways in a timely manner
• Collaborate with kitchen and other departments to ensure seamless service
• Uphold hotel policies, procedures, and brand standards in all interactions
• Other duties as assigned
  
  

• High School Diploma or equivalent preferred
• Six months related experience required
  
  

• Strong knowledge of food and beverage menus, including ingredients and preparation methods
• Basic knowledge of wine, food and cooking methods
• Ability to provide exceptional guest service with professionalism and attention to detail
• Excellent verbal communication and active listening skills
• Strong organizational and time management abilities
• Ability to handle multiple orders efficiently and accurately
• Knowledge of proper food handling, safety, and sanitation standards
• Familiarity with point-of-sale (POS) systems and order-taking procedures
• Ability to lift and carry trays, carts, and other items safely
• Strong problem-solving skills to address guest concerns promptly
• Ability to work independently and as part of a team in a fast-paced environment
• Basic math skills for processing payments and handling gratuities
• Professional appearance and adherence to uniform and grooming standards
• Ability to remain calm and composed under pressure
• Flexibility to work various shifts, including nights, weekends, and holidays
• Understanding of hotel policies, services, and room layouts to assist guests effectively
  
  

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  
  

• Health, Dental and Vision Insurance Programs
• Flexible Spending Account Programs
• Life Insurance Programs
• Paid Time Off Programs
• Paid Leave Programs
• 401(k) Savings Plan
• Employee Ski Pass and Dependent Ski Passes
• Other company perks
  
  

• Paid Time Off Programs
• Employee Ski Pass
• Other company perks
  
  

Location: Harrisburg Corporate Office

HHM Hotels is a leading hotel management and investment company with a portfolio of hotels and resorts spanning North America. The organization takes pride in operating independent luxury and lifestyle hotels as well as premium branded hotels in urban and resort markets.

We are continuously seeking talented professionals to join our accounting department. While we may not have an immediate opening, we are always looking to connect with experienced candidates who have a passion for hospitality and keen business acumen.

Why Apply?

• Stay connected with a leading hospitality firm.
• Be considered for upcoming opportunities before they are publicly posted.
• Join a team that values innovation, collaboration, and professional growth.

If you are interested in being a part of our talent pipeline for future roles, we encourage you to apply. We review applications on an ongoing basis and will reach out when a suitable opportunity arises.

HHM Benefits and Perks

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

What We Believe

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble Own It

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are... and well compensated for all you accomplish.

Incentives Quarterly bonuses up to $3200/year (we succeed together!) based on hotel results

Work-life-balance Flexible scheduling, paid time off, hotel discounts and free room nights

Career growth Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

Health and well-being Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

Retirement Company-matched 401(k)

Award-winning Ranked among Newsweek's America's Greatest Workplaces 2025

Under general supervision, assists the Executive Housekeeper with various functions in the housekeeping and laundry areas of the hotel. Maintains exceptional +1 Service levels through guest and team member satisfaction. Ensures high levels of quality are maintained in all areas including but not limited to guest rooms, laundry, public areas, meeting space, department storage areas, and work areas. Maintains a high standard of integrity, service, and hospitality at all times with team members, customer and co-workers.

Requires a thorough knowledge of methods of cleaning guest rooms and operation of laundry services. Requires knowledge of the proper use and storage of cleaning chemicals. Requires general knowledge of such equipment as vacuums, commercial washers and dryers. Requires ability to lead the Housekeeping team to successfully achieve quality, cleanliness, and Drury standards to exceed the company quality expectations.

About the Company

Hotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands—including Hilton and Accor—as well as celebrity brands like Love01 (John Legend), Loved01 (Chrissy Teigen), and Wade (Dwyane Wade) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay. As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies.

About the Role

We're looking for a motivated, detail-oriented Junior Logistics & Operations Coordinator to support our growing logistics and warehouse operations. This role is ideal for someone early in their career who is eager to learn how products move from purchase order to warehouse to customer—and who wants hands-on exposure across logistics, operations, purchasing, and marketing.

You'll play a key role in supporting bed and bedding logistics, coordinating warehouse activities, managing data and documentation, and collaborating with multiple teams across the business. This is a fast-paced, high-visibility role with real opportunity to grow into more senior logistics or operations positions.

This role is positioned as execution-first, learning-rich.Cross-functional exposure is a feature, not scope creep. You'll have clear accountability with room to grow into logistics, operations, or supply chain management as you develop your skills and demonstrate ownership.

Responsibilities

Logistics & Data Support

• Enter and maintain shipment, order, and inventory data in internal systems with high accuracy
• Assist with tracking inbound and outbound shipments and delivery timelines across multiple carriers
• Support documentation for domestic and international shipments
• Help monitor logistics issues and escalate delays or discrepancies as needed
• Maintain organized records related to shipping, receiving, and inventory operations

Warehouse & Operations Coordination

• Assist in setting up projects for picking, packing, and shipping within the warehouse
• Coordinate with warehouse staff to ensure orders are prepared accurately and on time
• Support basic scheduling for inbound and outbound shipments
• Help maintain organized records related to warehouse operations and logistics workflows
• Ensure smooth daily execution of warehouse and fulfillment operations

Cross-Functional Collaboration

• Work closely with the purchasing team to support inbound product flow and inventory needs
• Collaborate with warehouse and operations teams to ensure smooth daily execution
• Partner with the marketing and creative team on product launches, samples, and timelines
• Communicate clearly across teams to keep projects moving forward
• Support coordination between operations, logistics, purchasing, and brand teams

Process & Improvement Support

• Help document processes and identify opportunities to improve efficiency
• Support reporting related to logistics, inventory, and operations performance
• Take on special projects that expose you to different parts of the business
• Contribute ideas for streamlining workflows and reducing manual work
• Learn and adapt to new tools and systems as the business scales

Qualifications

Core Qualifications

• Recent graduate or early-career professional (0–2 years experience)
• Bachelor's degree in Supply Chain, Operations, Business, Logistics, or a related field (or equivalent experience)
• Highly organized, detail-oriented, and comfortable working with data
• Comfortable with basic data entry and working in spreadsheets (Excel/Google Sheets)
• Strong attention to detail and follow-through

Personal Qualities

• Quick learner who enjoys juggling multiple priorities and adapts quickly to new systems
• Strong communicator who's comfortable working with different teams and levels of the organization
• Curious and proactive—excited to take ownership rather than wait for instructions
• Execution-focused with ability to manage multiple tasks and deadlines simultaneously
• Willingness to work in a hands-on, operational environment

Bonus Qualifications

• Internship or coursework related to supply chain, logistics, or operations
• Exposure to warehouse, fulfillment, or inventory systems
• Interest in learning about international shipping and freight logistics
• Spanish/English bilingual (highly valued for coordinating with warehouse teams and operations partners)
• Experience with project management or collaboration tools

Pay Range and Compensation Package

Compensation Range: $50,000 - $65,000 (based on experience, systems comfort, and ownership demonstrated)

Equal Opportunity Statement

Note: Most operations team members are Spanish-speaking, creating an inclusive and diverse operational environment. Bilingual candidates are strongly encouraged to apply.