Hope Network Jobs in Usa
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Summary:
The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
16. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC network strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
Business Unit: Electric Operations
The workers of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency response.
This classification is represented by IBEW Local 1245, which has over 100 years of experience representing employees at PG&E. A coworker who has the qualifications of a Cable Splicer, is familiar with the underground system and has the experience and ability to analyze cable and equipment troubles quickly and to restore services promptly by replacing fuses, switching, disconnecting defective cables or apparatus, making repairs, etcetera. May be required to perform other underground work such us preparing cable racks, pulling in and racking cables, maintaining equipment in the underground system, etc. Shall install and maintain services, meters, and equipment including conduit and wiring up to the meter on customers' premises and shall handle trouble in such installations. Drives a truck and operates the associated equipment as assigned. Background of apprenticeship and experience must be such as to qualify an employee to perform these duties with skill and efficiency. This position may be subject to Joint Apprentice Training Committee (JATC) review and approval. Provisional hires will be required to participate in targeted training to achieve journey-level knowledge of electrical technician roles and responsibilities.
PG&E is providing the hourly rate that the company in good faith believes it might pay for this position at the time of the job posting. This position is subject to collectively bargained hourly wage rates and increases. The starting wage rate for this position is $67.58 per hour. The wage rate is based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreements, and internal equity.
Perform all necessary duties with skill and efficiency by performing maintenance on underground transmission and distribution lines.
Perform work in connection with the construction and maintenance of underground manholes, vaults, splice boxes, duct lines and similar structures.
Installs and maintains services, meters, and equipment including conduit and wiring up to the meter on customers' premises
Maintains equipment in the underground system
Prepares cable racks
Pulls and racks underground cables and wires into and out of pipes, conduits and duct lines.
Splices cables of any kind or voltage for the connection of cable, transformers, junction boxes, and other equipment in the underground or overhead systems or stations.
Ensure effective customer and internal communication.
Analyze cable and equipment trouble quickly and restore services promptly by replacing fuses, switching, disconnecting defective cable on apparatus efficiently.
Identify the location of and extent to which underground structures such as man holes and vaults have been damaged and perform minor repairs safely on underground enclosures.
Isolate Network grid secondary’s and Network Protectors (NP’s).
Install and remove Recording Volt Meters (RVM’s) for power quality research.
Drive trucks, vans, and equipment and operate the associated equipment as assigned.
May work with crew or independently. May oversee a crew and its equipment engaged in pulling underground cables and wires of all sizes, types, lengths and number of conductors into and out of pipes, conduits and duct lines and other necessary work in conjunction with pulling of cables.
Support and maintain a working relationship with other departments which include, Distribution Operators, Service Op drive erectors, Engineering, Estimating and Construction to improve processes and ensure a high level of customer service.
Working knowledge of available mobile technical software.
CA CDL Class A Permit, or equivalent, subject to 150% driver/vehicle ratio
Knowledge of procurement strategies and processes and relevant regulatory framework as needed to perform at the job level
Must possess a High School diploma or GED
Completion of formal union sanctioned Cable Splicer apprenticeship
Must possess an IBEW journey- level card for a Cable Splicer or State or JATC certification
Able to wear company provided Personal Protective Equipment (PPE)
Able to work extended hours, nights, weekends and holidays
Able to travel to job sites as necessary
Ability to work shift schedule (evening)
Ability to complete and obtain a 40 hour Switchman Training Certification/Card
If hired as Provisional, must pass the provisional training plan within one year from hire date
Must qualify on Cable Splicer Assessment
Must possess and maintain a valid Class C California Driver's License (or higher) by Day 1 of hire
Must possess and maintain a valid Class A California Driver's License Permit by within 3 months of hire
~ Must possess and maintain a valid Class A California Driver's License Permit by Day 1 of hire
~ Must possess and maintain a valid DMV Medical Card by Day 1 of hire
Live within 30 minutes of headquarters due to emergency and urgent requests
Experience as a cable splicer with familiarity of underground and network systems (lead training)
Minimum of two years of experience as a Journey Cable Splicer
Ability to properly ground conductor cable and equipment
Ability to install switches, transformers and banking transformers
Ability to tag and identify underground cable and equipment
Ability to operate load break and dead break equipment
Ability to phase lines and equipment
Ability to work on lead splices such as hot solder wipes
Ability to work on network systems and its equipment
Pre-Employment Testing
PG&E Employees: You must have qualified on all prerequisite tests prior to submitting an application, and all secondary tests prior to interviewing. For more information on prerequisite and secondary exams, including study guides, please visit the Pre-employment testing program website.
Post-Offer Physical Assessment Apprentice Cable Splicer
Cable Splicer Assessment
At the South Central VA Health Care Network (VISN 16), we are committed to providing top-tier healthcare to our nation's heroes.
Are you passionate about serving those who’ve served our country? VISN 16 South Central VA Health Care Network, one of the nation’s largest and most dynamic Veterans Health Administration networks. VISN 16 proudly serves Veterans across Arkansas, Louisiana, Mississippi, Oklahoma, and Texas, delivering high-quality, patient-centered care to those who have served our country.
Why VISN 16?
VISN 16 operates a comprehensive system of care that includes VA medical centers, outpatient clinics, community-based clinics, and specialized treatment programs, ensuring Veterans receive accessible and innovative healthcare services close to home.
Our network is recognized for its commitment to:
• Veteran-centered care and exceptional patient experiences
• Innovative healthcare delivery and telehealth services
• Cutting-edge research and education partnerships
• Supportive and collaborative work environments
What You’ll Do
As part of the VISN 16 team, you will:
• Contribute to delivering high-quality services to America’s Veterans
• Work alongside mission-driven professionals dedicated to public service
• Support healthcare programs that impact hundreds of thousands of Veterans
Key Responsibilities of the Medical Support Assistant (MSA):
- Patient Scheduling: Serve as the first point of contact for scheduling patient appointments and managing electronic medical records.
- Data Management: Efficiently handle computerized data entry and manage information processing systems related to patient care.
- Order & Consult Coordination: Track, review, and respond to electronic orders and consults, ensuring timely and accurate processing.
- Patient Information: Verify and update patient demographics and insurance information. Process all emergency and non-emergency transfers.
- Eligibility & Preauthorization: Perform basic eligibility checks, manage copays, and handle preauthorization requirements.
- Directive Compliance: Follow VHA Scheduling Directives and Standard Operating Procedures for accurate scheduling.
- Appointment Coordination: Utilize the Electronic Waiting List, Recall Reminder Software, and no-show rules to manage and schedule patient appointments efficiently.
- Communication: Proactively notify supervisors of scheduling issues and coordinate appointments to minimize patient wait times.
- Telephone Triage: Manage telephone triage by briefly questioning veterans to determine the urgency of medical problems and ensuring immediate attention for emergencies.
Customer Service: Provide excellent customer service while adhering to VA policies and procedures.
Why Join Us?
Work Schedule: Work schedules may vary based on the location requested. Tour of duty is subject to change based on the needs of the facility.
At the South Central VA Health Care Network (VISN 16), we are committed to providing top-tier healthcare to our nation's heroes.
Are you passionate about serving those who’ve served our country? VISN 16 South Central VA Health Care Network, one of the nation’s largest and most dynamic Veterans Health Administration networks. VISN 16 proudly serves Veterans across Arkansas, Louisiana, Mississippi, Oklahoma, and Texas, delivering high-quality, patient-centered care to those who have served our country.
Why VISN 16?
VISN 16 operates a comprehensive system of care that includes VA medical centers, outpatient clinics, community-based clinics, and specialized treatment programs, ensuring Veterans receive accessible and innovative healthcare services close to home.
Our network is recognized for its commitment to:
• Veteran-centered care and exceptional patient experiences
• Innovative healthcare delivery and telehealth services
• Cutting-edge research and education partnerships
• Supportive and collaborative work environments
What You’ll Do
As part of the VISN 16 team, you will:
• Contribute to delivering high-quality services to America’s Veterans
• Work alongside mission-driven professionals dedicated to public service
• Support healthcare programs that impact hundreds of thousands of Veterans
Join the VA as an Advanced Medical Support Assistant (AMSA) and become a vital part of a team dedicated to providing exceptional care and support to those who have served our country.
Key Responsibilities:
As an AMSA at the VA, you will:
- Schedule Appointments: Efficiently coordinate, schedule, cancel, and reschedule patient appointments and consults, ensuring our veterans receive timely and appropriate care.
- Patient Management: Monitor the electronic wait list, prepare for clinic visits, and manage both inpatient and outpatient appointments within your area of responsibility.
- Accurate Record-Keeping: Ensure encounter forms are completed to obtain the appropriate workload credit, and verify and update essential patient demographics and insurance information.
Skills and Knowledge
You will leverage your practical knowledge of computerized data entry and information processing systems, along with essential software used in patient care. Your understanding of the healthcare system's organization, services, and standard procedures, including medical records and terminology, will be crucial in performing your duties efficiently.
Primary Duties
- Clerical and Administrative Support: Serve as a key support figure for multiple clinical departments, providing both clerical and administrative assistance.
- Work Monitoring: Track the status and progress of work, making necessary day-to-day adjustments per established priorities, and seeking guidance from supervisors as needed.
- Training: Offer on-the-job training to new employees, ensuring they are well-versed in established procedures and practices.
- Information Dissemination: Provide accurate and timely information via telephone and in person to the general public, professional staff, and both civilian and military personnel regarding appointments and other inquiries.
- Collaborative Work Environment: Work closely with clinic staff to set priorities, organize tasks, and meet deadlines, ensuring compliance with established processes, policies, and regulations.
Become a member of the VA team and contribute to a mission that honors and serves those who have given so much. As an AMSA, you’ll have the opportunity to grow professionally while making a significant impact on the lives of veterans and their families. Apply today and embark on a fulfilling career path with the VA!
Salary: $45,409 to - $68,078 per year
Work Schedule: Work schedules may vary based on the location requested. Tour of duty is subject to change based on the needs of the facility.
Sign on bonus, student loan repayment, and relocation negotiable!
Unity Health Network, part of the Optum family of businesses, is seeking a colleague with an entrepreneurial spirit to join our team in Northeast Ohio. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.
At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. Here, you’ll work alongside talented peers in a collaborative environment that is guided by diversity and inclusion while driving towards the Quadruple Aim. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
Position Highlights:
Our physicians provide comprehensive Dermatology care including Cryologic & Dermatological Surgery, Aesthetic services, Superficial Radiation Treatment, Cancer Treatment within a Physician-led, patient centered team-based environment, offering a value-based practice model with a diversified patient base
Large referring base
Teaching opportunities
Support by the Optum Centers of Excellence network
Position Responsibilities:
Provide care that is compassionate, appropriate, and effective for the treatment of dermatology care related health problems
Compliance with all coding and documentation requirements
Practice evidence-based medicine
Outpatient – Office Only – No Call
Practices in accordance with the respective state laws and regulations governing the practice of advanced practice nursing
Establishes and maintains effective relationships with members and their legal representatives, facility staff, PCPs, and other collaborating physicians/providers
Completes follow-up and post-hospital assessments according to documented standard operating procedure
Provides counsel, support, and education to facility staff
Perform related duties as necessary and other duties as assigned
Compensation & Benefits Highlights:
Optum’s robust compensation and benefits package includes:
Financial stability and support of a Fortune 5 Company
Competitive compensation model
401k Plan
CME Time & Allowance
Excellent PTO package
Retirement package including employer funded contributions
Company paid malpractice insurance.
Short term/Long term Disability
Stock Purchase Plan
Sign on bonus, student loan repayment, and relocation negotiable!
Careers at Unity Health Network, part of the Optum and UnitedHealth Group family of businesses. Unity Health Network is the largest independent physician network in Northeast Ohio. Our infrastructure enables us to provide extensive primary care services and diverse specialty care offerings while removing non-medical business functions from our clinical staff, allowing them to concentrate on care delivery. Our team is growing, and we are looking for more health care professionals who want to be part of an organization that is driven by excellence. You can be part of a dedicated health care team that provides high quality and timely patient-centered services. In return, we will provide you with competitive opportunities that are driven to change the future of health care delivery and your career. Together, we’re making health care work better for everyone.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Unrestricted medical licensure in the state of Ohio, or able to obtain
Active and unrestricted DEA License, or ability to obtain
Board certified M.D. or D.O. Dermatology
Maintenance of privileges with no restrictions at hospital where procedures will be performed
The salary range for this role is $360,000 to $672,500 per year based on full time employment. Salary Range is defined as total cash compensation at target. The actual range and pay mix of base and bonus is variable based upon experience and metric achievement. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
We are seeking a Senior IT Project Manager to lead large-scale infrastructure initiatives focused on network, data center, and cloud environments. This role will manage complex, multi-year projects with multiple workstreams, partnering closely with engineering teams, business stakeholders, and vendors to ensure successful delivery.
Key Responsibilities
- Lead large network infrastructure projects from planning through execution and delivery.
- Manage complex projects with multiple workstreams involving networking, cloud, and security technologies.
- Develop and maintain project plans including scope, timelines, budgets, and dependencies.
- Identify and manage risks, issues, and mitigation strategies while ensuring project milestones are met.
- Coordinate with cross-functional teams including engineering, infrastructure, and external vendors.
- Communicate project updates, milestones, and risks clearly to stakeholders and leadership.
- Ensure project documentation, reporting, and governance processes are maintained.
Requirements
- 5+ years of experience managing large network infrastructure projects as a Project Manager.
- Resume must clearly demonstrate 2–3 completed network projects and the candidate’s role in delivering them.
- Strong understanding of network technologies and infrastructure environments.
- Experience managing complex, multi-year IT projects with multiple workstreams.
- Ability to communicate effectively with engineers, developers, vendors, and business stakeholders.
- Strong experience managing risk, issues, and project dependencies.
Preferred
- PMP or PMO certification.
- Experience with data center, storage, backup, and server migration projects.
- Familiarity with MS Project and enterprise project management tools.
Position: Social Care Network Navigator
Salary Range: $42,000 - $49,000 per year
Reports to: Director of Community Health
This position is Full Time and 100% In Person
For 67 years, LSA Family Health Service, a community-based nonprofit in East Harlem, has supported thousands of diverse and immigrant families striving to build better lives. LSA provides families with the most critical resources they need – food, clothing, healthcare, education, a safe home, and advocacy services. We believe by supporting and empowering families, our entire community will thrive.
Position Overview: We are seeking a Social Care Network Navigator to join our team as a trusted community partner, connecting a East Harlem residents with vital health and social services, including housing support, health access, and resources meeting their unique needs. The Social Care Network Navigator will support residents through education, navigation, advocacy, and ongoing social support to promote health and well-being in our vibrant community.
The ideal candidate brings strong cultural competency and a deep commitment to equity to this role, which will serve a diverse group of residents that includes black and latino communities, new and expectant mothers, the elderly, and other people in a diverse and thriving community. A passion for reducing health disparities and advancing equality is a must.
The Location: This is a full-time in person position at our Center in East Harlem with some travel to other sites in the neighborhood and occasional travel to other sites in New York City for events, training and collaboration with partner organizations.
Skills & Experience:
- A Bachelor's Degree is preferred. Candidates with an Associate's Degree who have more extensive experience in community health work will also be considered.
- Community Health Work experience is preferred and related certifications are desirable.
- Experience working with individuals who have asthma and/or providing educational outreach about asthma to the public is preferred.
- Fluency in Spanish or Mandarin is preferred.
- Must have a demonstrated commitment to social justice, health equity, and community empowerment
- Strong interpersonal and communication skills are required for both individual encounters and public engagement. You must be able to communicate clearly both verbally and in writing.
- Experience working with database or electronic record systems is required.
Benefits: Health, dental and vision insurance. A 403(b) retirement plan. A generous time off policy including up to 12 personal, 15 vacation and 12 sick days per year in addition to paid holiday closures.
To Apply: Email a resume and cover letter to with “Social Care Network Navigator” in the subject line or apply via LinkedIn.
LSA Family Health Service (LSA) provides equal employment opportunities to all applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service in accordance with applicable federal, state and local laws
LSA Family Health Service
Hello! Are you a driven professional looking to grow your career? We’re MDE, a Des Moines-based property management company that provides landscaping, snow removal, and general facilities services to clients across the Midwest. The keys to our success have included a great company culture, a lasting commitment to our values, and a network of contracted associates (contract service providers) that empower us to deliver unparalleled service to our clients. (That’s where you come in.)
This is a non-IT role focused on managing third-party service providers.
The Vendor Network Manager is responsible for engaging with the assigned network of associates, recruiting and onboarding new associates, and providing a variety of services at client facilities. Vendor Network Managers recruit, contact, assign, train, and, when necessary, address service levels. This includes training associates to use various tools for documenting work, billing, and credentialing. In this role, you will act as the main point of contact and influencer with MDE’s associates (contract service providers) to manage their experience and provide direction on services at client facilities.
Responsibilities
Serve as MDE’s key contact for associates:
- Recruit, train, and manage new associates as they begin their support of client locations
- Negotiate associate service fees with a win-win mentality – we keep great associates as partners when creating cost-effective value for our clients
- Build and maintain strong, long-term relationships with associates
- Manage associate data points within our CRM system (Salesforce)
- Act as a problem solver with a creative mindset
Act as the bridge between MDE's associates and our Accounts Payable team by assisting with invoicing and any issues that arise relating to fee disputes or negotiation
Collaborate with MDE’s Client Services team to:
- Work with the Client Services team to coordinate special requests for work that falls outside the scope of regular services
- This can include gathering quotes and managing special projects
- Manage field-based MDE Associates who provide service at special client locations, coordinating routing, supply delivery, and quarterly travel to locations within the Midwest.
- This includes coordinating with Account Management to align with client expectations and goals
Provide support and problem-solving on an as-needed basis during occasional on-call shifts.
Skills/Experience
Above all, we’re looking for a relationship builder with proven experience. To us, that means:
- Successful experience in relationship management, or in a procurement/buyer position
- Experience working on vendor pricing and contracts is a plus
- Solid experience with CRM systems (e.g., Salesforce) and MS Office
- Ability to juggle multiple client projects at a time, while maintaining sharp diligence to due dates and deliverables
- Effectively handle high-pressure situations and support team well-being
- Excellent listening, negotiation, and presentation abilities
- Strong verbal and written communication skills
Work Environment
While MDE is based in our Des Moines office, we also believe in the importance of flexibility. Working in a virtual (at-home) environment, MDE will provide the necessary hardware and software. We believe that this flexible working environment allows team members to engage with associates and clients seamlessly. The Vendor Network Manager is responsible for creating a professional office environment and utilizing routine office processes, with effective communication skills, to support internal and external customers.
Benefits and Other Details
MDE is committed to the growth and development of our employees. This position includes health benefits and participation in a Simple IRA plan.
Network Load Balancing Engineer
Contract with option to extend or go permanent
Austin, TX (onsite)
We are looking for a Senior Principal Engineer / Network Load Balancing Engineer to join a high‑impact engineering team based in Round Rock, TX. This person will architect, build, and optimize global load‑balancing solutions that support mission‑critical applications used across distributed engineering environments. The role focuses on ensuring high availability, global traffic distribution, multi‑site resiliency, and peak performance across a large‑scale enterprise environment.
What You’ll Do
- Architect, configure, and operate global load‑balancing platforms (F5 BIG‑IP LTM/GTM, GSLB, HAProxy, NGINX, and other ADC technologies).
- Design and implement high‑availability and failover strategies across multiple global sites.
- Develop and refine traffic‑routing logic including iRules, DNS/GSLB policies, health checks, SSL termination, header manipulation, and L4/L7 flow engineering.
- Monitor, analyze, and optimize performance using enterprise observability tools.
- Partner closely with application owners, engineering teams, security groups, and architects.
- Lead troubleshooting for traffic‑flow issues, failover anomalies, latency, and performance events.
- Create and maintain runbooks, operational documentation, and incident‑response procedures.
- Lead incident response and performance tuning efforts.
- Test and qualify load balancers within business‑continuity environments and build test beds as needed.
What We’re Looking For (Essential Requirements)
- 13+ years of hands‑on load‑balancing experience supporting high‑traffic enterprise environments.
- Expert‑level knowledge of F5 BIG‑IP (LTM, GTM/GSLB), iRules, TCP/IP, DNS, SSL, and application‑traffic management.
- Strong understanding of high‑availability architectures, failover mechanisms, and routing protocols.
- Experience working in multi‑site global environments.
- Strong analytical, troubleshooting, and documentation abilities.
- Load Balancers: F5 BIG‑IP, HAProxy, NGINX, NetScaler.
- Traffic Engineering: iRules, DNS/GSLB, SSL offloading, health checks, L4/L7 routing.
- Network Core: TCP/IP, BGP, OSPF, VLANs, network‑security fundamentals.
- HA & Resiliency: failover automation, multi‑site redundancy, DR strategies.
- Monitoring Tools: SolarWinds, ThousandEyes, Splunk.
- Experience using design tools such as Miro or Visio.
Nice to Have
- Background supporting large distributed systems or regulated enterprise environments.
- Familiarity with Citrix ADC, NetScaler, Cisco ACE, or hybrid‑cloud load‑balancing solutions.
- Relevant certifications (F5 CTS/CCE, CCNP, CCIE, etc.).
- Experience with enterprise‑scale monitoring platforms.
- Knowledge of business‑continuity strategies and approaches to high availability.
Why This Role Matters
This engineer ensures that globally distributed teams have access to reliable, fast, and highly available applications. Your work directly impacts uptime, resiliency, and productivity across the organization.
About the Company
We’re seeking a proactive, resourceful System and Network Administrator to oversee and manage all infrastructure in support of our Department of Transportation’s transformation initiatives. This is a unique, highly autonomous role in a single-person support environment, you will own day-to-day operations, working closely with civil engineers and Enterprise IT partners.
Responsibilities
- Manage systems and IP-based field infrastructure, including switches, routers, network devices, and wireless technologies
- Ensure security controls, firewalls, and vulnerability management practices are coordinated and maintained with Enterprise IT
- Provide support and technical guidance for field equipment, applications, and networking components
- Oversee traffic signal controllers, CCTV/IP cameras, and other field-deployed technologies
- Deploy and maintain Linux, Windows OS, and VMware systems
- Test, deploy, and maintain ruggedized network switches, routers, servers, diagnostic systems, and cellular modems
- Maintain strong relationships with consultants and vendors
- Support ITS operations, including piloting emerging technologies and providing limited on-call support
Required Skills
- Experienced in core IP networking principles, wireless systems, and hands-on network/device management
- Thrives in an independent, self-directed environment, previous networking experience is a must have.
- Proactive and motivated to pursue additional training/learning as needed (training support available)
- Confident in collaborating with civil engineers (limited technical support) and Enterprise IT (broader infrastructure)
Pay range and compensation package
The hourly pay range for this position is $45 to $50 on a W2 basis. As a contract/temporary professional, you are eligible for medical, vision, dental, life, and disability insurance coverage. You may also enroll in our company's 401(k) plan. For additional details on benefits, please visit .
