Hmp Jobs in Usa

Job Summary: To facilitate provider schedules to maximize customer service, patient access, provider productivity, and business operations.

To complete the pre-registration process including using practice management software to capture accurate demographics.

To make referrals for financial counseling and/or physician referrals/authorizations/certifications.

Knowledge, Skills & Abilities Knowledge of office procedures.

Verbal and written communication skills.

Interpersonal skills.

Location: Remote or Hybrid

Hybrid – if within 50 miles of the Malvern, PA, or East Windsor, NJ office

• In-office Tuesdays, Wednesdays, and Thursdays
• Work from home on Mondays and Fridays

Travel: Limited, periodic travel expected—generally around one trip per month, with some flexibility based on business needs. Extensive or continuous travel is not anticipated.

Competitive guaranteed annual base salary + uncapped commissions

Comprehensive Benefits (Medical, Dental, Vision, 401k w/company match)

HMP Global is the omnichannel market leader in healthcare events, education, and insights with a mission to improve patient care. With a dominant position in several therapeutic areas, including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care, and Public Safety, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels.

We are seeking a business development professional to drive revenue for our market access brand(s), First Report Managed Care. You will partner with pharmaceutical clients to understand their objectives and present solutions. Our delivery team develops evidence-based solutions that identify gaps, analyze key performance metrics, and drive lasting results that build engaged clinician communities through education, information, and networking.

Responsibilities

• Ability to demonstrate knowledge and benefits of HMP Global’s products and services to meet client objectives.
• Work closely with clients to understand their needs, budget, and timeframe.
• Develop and grow a high-quality pipeline of new contacts as targeted potential clients through ongoing networking and relationship-building.
• Maintain consultative relationships with clients to ensure that they are maximizing the value of our products and services.

Qualifications

• Bachelor’s degree (required)
• Experience working a full sales cycle, from prospecting to closing
• Prior experience working at a medical communications agency (preferred)
• Exceptional presentation skills – in-person and virtual
• Demonstrated knowledge of the pharmaceutical industry
• Prior experience calling on pharmaceutical companies at the executive level
• Competitive in nature
• Ability to speak with confidence and poise
• Assertive, positive, and persistent communication style
• Naturally outgoing and articulate individual who thrives in social settings
• Skilled at objection handling
• Exceptional time management and organizational skills
• Consistent and verifiable work history
• Valid driver’s license

Please follow HMP Global on LinkedIn for news and updates

Location: Remote or Hybrid

Hybrid – if within 50 miles of the Malvern, PA, or East Windsor, NJ office

• In-office Tuesdays, Wednesdays, and Thursdays
• Work from home on Mondays and Fridays

Travel: Limited, periodic travel expected—generally around one trip per month, with some flexibility based on business needs. Extensive or continuous travel is not anticipated.

Competitive guaranteed annual base salary + discretionary year-end bonus

Comprehensive Benefits (Medical, Dental, Vision, 401k w/company match)

HMP Global is a leader in healthcare events, education, and digital media, providing clinically relevant education and engagement opportunities to healthcare professionals worldwide. The Neuroscience Education Institute (NEI), a division of HMP Global, is dedicated to advancing the science and practice of psychiatry and neuroscience through high-quality educational programming and membership services.

Position Overview

The Customer Service Representative is an entry-level role responsible for delivering high-quality customer support to NEI members, event attendees, and customers. This detail-oriented and highly motivated individual will serve as a primary point of contact for inquiries related to event registration, memberships, continuing education (CE) certificates, and product sales.

In addition to customer-facing responsibilities, this role provides administrative support across departments, assisting with CRM management, activity setup, and knowledge base administration. The ideal candidate possesses strong written and verbal communication skills, exceptional organizational abilities, and an interest in the neuroscience and psychiatry education industry.

Key Responsibilities

Customer Service & Member Support

• Respond to incoming phone calls and emails related to event registration, memberships, CE certificates, and product sales.
• Process registrations, membership applications, renewals, and product orders within the customer database/CRM system.
• Manage individual and group memberships, including account customization and updates for academic institutions and teaching hospitals.
• Proactively encourage membership renewals and deliver an exceptional member experience.
• Follow up on outstanding customer payments.
• Solicit and respond to customer feedback to continuously improve service quality.

Administrative & Cross-Functional Support

• Set up CE activities within the CRM system.
• Assist the Marketing team with email deployments using Campaigner.
• Support the Meetings team with on-site event registration.
• Assist the Sales team with Map Your Show software management.
• Maintain and update internal Knowledge Base documentation.
• Provide general administrative support to department heads as needed.
• Travel up to four times annually, including support for NEI Spring and Fall meetings.

Qualifications

Education & Experience

• Bachelor’s degree (Neuroscience or a related scientific discipline preferred).
• Prior customer service or administrative experience preferred.
• Knowledge of ACCME or continuing education accreditation processes is a plus – not necessary.

Skills & Competencies

• Strong written and verbal communication skills.
• Excellent phone etiquette and customer service orientation.
• Highly organized, detail-oriented, and dependable.
• Strong problem-solving skills and ability to work independently.
• Ability to work effectively under pressure and manage multiple priorities.
• Professional demeanor with the ability to interact with all levels of management.
• Self-motivated with a strong sense of ownership and accountability.

Technical Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook) – required.
• Ability and willingness to quickly learn and master new software systems, including:
• CRM platforms
• Map Your Show
• Campaigner
• Cadmium
• Knowledge Base systems

Working Relationships

This position reports to the Associate Director of Operations and collaborates closely with Marketing, Sales, Meetings, and other NEI team members. The role also interacts regularly with members, clients, healthcare professionals, and institutional contacts.

Please follow HMP Global on LinkedIn for news and updates

Reports To: President, HMP Global

Direct Reports: Managing Editor and Associate Editor

Location: Hybrid (3 days in-office/2 days work-from-home in either Malvern, PA or East Windsor, NJ) or Remote (depending on your proximity to our offices)

Travel: Up to 5 trips/year to proprietary HMP events (no external industry events)

Benefits: Medical, Dental, Vision, 401k w/discretionary match, PTO, Life Insurance

Eligible for annual discretionary bonus

HMP is a leading healthcare event and education company, with a dominant position in several therapeutic areas including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels.

Position Summary

HMP Global seeks a highly organized and strategic Assistant Editorial Director to lead and optimize content operations for the Psych Congress Network (PCN) and NP Institute Online Learning Hub. This role oversees daily content development and deployment, manages advisory board and key opinion leader relationships, supervises an editorial team, and drives editorial and digital strategy and brand alignment across multiple content channels.

This position has limited writing responsibilities but requires expertise in content development, editing, content management, stakeholder engagement, and cross-functional collaboration with education, marketing, and multimedia teams.

Functional Focus Breakdown

Content Development and Management: 40%

Key Opinion Leader Engagement (Advisory Board & Onsite): 30%

Editing: 30%

Writing: Minimal

Content Management & Development

• Manage and participate in digital content development and execution across the Psych Congress Network and the NP Institute Online Learning Hub brand channels.
• Work with executive management to plan the content of the strategic vision, including short- and long-term goals with SOPs, to ensure successful strategic execution.
• Establish, maintain, and nurture relationships with key experts in psychiatry and neurology.
• Ensure the editorial and clinical missions are reflected in all content produced by the team.
• Identify, create, and lead approved new content initiatives to increase brand awareness and improve engagement.
• Work with the content team and digital operations to fulfill sponsored campaigns.
• Develop original brand house and campaign content, including newsletters.
• Oversee social media plan execution and monitor ROI.
• Analyze content metrics to drive decision-making.
• Attend relevant internal and approved external conferences for content and networking.
• Support ongoing content tagging initiatives aligned with corporate goals.
• Ensure effective and appropriate use of AI tools across brands.

Departmental Collaboration

• Collaborate with the Psych Congress Education Team on content and business opportunities across brand channels.
• Work on independent content projects with meeting Chairs, Steering Committees, and Faculty.
• Collaborate with The Collective (HMP internal agency) to maximize reach and engagement.
• Partner with other brand managers to enhance cross-division content opportunities.
• Work with Sales, Design, and Marketing counterparts to meet content/business objectives.
• Support executive initiatives aimed at improving team workflows and strategic impact.

External Associations

• Explore and maintain approved partnerships with leading organizations and academic centers.
• Monitor industry trends and drug development to ensure relevant content coverage.
• Engage with contributors and faculty to identify topics and monitor trends.

Team Management

• Lead assigned teams as a role model committed to business goals and professional development.
• Ensure completion of all mandatory management training.
• Track and manage team content deadlines.
• Oversee digital execution and e-newsletter deployments across platforms.
• Ensure consistent content tagging by the team.
• Implement and maintain written SOPs for key editorial processes.
• Conduct weekly team and 1:1 meetings to track brand status and development goals.
• Identify networking and growth opportunities for the team.
• Train, evaluate, and support staff while prioritizing workflows.
• Foster a positive team atmosphere focused on motivation and performance.
• Provide formal performance reviews and oversee evaluation processes.
• Ensure editorial adherence to internal and AMA style guidelines.

Required Qualifications

• 10+ years of relevant editorial/content experience, ideally in psychiatry, neurology, or clinical media.
• Strong background in digital content execution, KOL engagement, and campaign-focused editorial strategy.
• Ability to manage daily content volume, multimedia workflows, and cross-departmental projects.
• Exceptional editing skills and familiarity with AMA style.
• Experience managing direct reports and fostering team development.

Preferred Qualifications

• A graduate degree is preferred: Master's, PhD, PharmD, or MD in life sciences, communications, or healthcare.
• Familiarity with:

- Newsletter tools (e.g., Ongage, HubSpot)

- Multimedia content production (video/podcast)

- Campaign analytics and performance tracking

- AI tools like ChatGPT for professional editorial use

Please follow HMP Global on LinkedIn for news and updates

Location: Hybrid to Malvern, PA, or East Windsor, NJ, if local. Remote if not local to Malvern, PA, or East Windsor, NJ

Salary: Commensurate with experience

Annual discretionary bonus eligible

Comprehensive Benefits (Medical, Dental, Vision, 401k w/company match)

COMPANY

HMP Global is a leading healthcare event and education company, holding a dominant position in several therapeutic areas, including Oncology, Psychiatry and Behavioral Health, Cardiovascular, Wound Care, and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through over 475 global, regional, and local events, reaching more than 4 million users monthly through digital networks and social channels.

SUMMARY

The HMP Global Design Team is seeking a Digital Brand Designer with a strong foundation in brand design to help shape and share the stories of HMP Global's 60+ brands – an expert who can elevate brand expression while driving measurable performance across all digital channels. In partnership with marketing, education, and leadership teams, this role will contribute to a wide range of projects, including live and virtual events, national campaigns, social media initiatives, marketing materials, and brand building.

We're looking for a self-motivated collaborator, a strong problem solver, and an effective communicator who can generate innovative ideas and bring them to fruition. This professional will serve as a source of creative inspiration for the design team and employees across the organization, and understands how creative impacts outcomes, including registrations, conversions, CTR, engagement, revenue, audience growth, and full-funnel progression. The ideal candidate is fluent in designing for paid digital environments, SEO-driven content, and AI-optimized creative formats that accelerate performance.

As a pivotal member of the Design Team, you will collaborate closely with Marketing and Mar Tech/Digital Strategy to:

• Develop data-informed creative rooted in brand strategy
• Test new formats and rapidly iterate variations
• Establish best practices, design standards, and scalable templates for digital advertising and social media
• Ensure HMP Global's 60+ brands look world-class and perform at the highest level across all channels

This role is ideal for a designer who excels at the intersection of brand storytelling and performance marketing—someone who is equally passionate about aesthetics and analytics, and who views design not only as a craft but also as a measurable driver of growth.

RESPONSIBILITIES

Performance-Driven Creative Development

• Design creative specifically optimized for paid social and paid media
• (Facebook/Instagram, LinkedIn, YouTube, Google Display, programmatic, retargeting, affiliate placements, etc.)
• Create multiple variations of ads for testing messaging, visuals, CTA placement, and formats.
• Translate audience insights and funnel stage strategies (TOFU/MOFU/BOFU) into targeted design executions
• Serve as the design team expert for digital marketing—building templates and setting the standards for brands.

Brand Building

• Apply and evolve brand systems while maintaining consistency and clarity
• Elevate event and campaign creative through cohesive design, storytelling, typography, and layout
• Develop and maintain brand toolkits, templates, and scalable visual frameworks
• Own the creative vision and execution for an assigned therapeutic area, ensuring cohesive, high-quality design across all associated touchpoints

Quality & Continuous Improvement

• Maintain strong attention to detail through multiple rounds of creative variations and output formats.
• Stay current with creative trends, platform specs, design automation tools, and AI-enhanced workflows.
• Support fast-paced experimentation and rapid production cycles, without sacrificing quality.

QUALIFICATIONS

Must Have

• Bachelor's degree or higher in Fine Arts, Graphic Design, Computer Science, or equivalent professional experience
• 5+ years in design roles with emphasis on digital and performance creative
• Portfolio showing strong brand design AND proven examples of ads, paid social creative, or conversion-focused work
• Mastery of Adobe Creative Suite (After Effects a plus), Figma, and modern design tools
• Understanding of conversion psychology, marketing funnels, and best practices for performance creative across paid media and social
• Comfortable using data to guide creative decisions

Nice to Have

• Agency, healthcare, or publisher experience
• Understanding of A/B testing, CRO, analytics tools, or performance dashboards
• Knowledge of marketing tech stack (HubSpot, Blue Conic, SEMrush, etc.)

Success Traits

• Creative thinker with a performance mindset
• Fast, adaptable, iterative, and able to "ship" work rapidly for testing
• Exceptional communication and presentation skills
• Thrives in an energetic, fast-moving environment with competing priorities
• Team player

Please follow HMP Global on LinkedIn for news and updates

Location: Hybrid (Malvern, PA or East Windsor, NJ - 3 days in-office/2 days work-from home) or Remote (depending on location)

Comprehensive benefits package (Medical, Dental, Vision, 401k)

Discretionary bonus eligible

HMP is a leading healthcare event and education company, with a dominant position in several therapeutic areas including Oncology, Psychiatry & Behavioral Health, Cardiovascular, Wound Care and Public Safety. With a mission to improve patient care, we deliver information and education to healthcare professionals through 400+ global, regional, and local events and reach over 4 million users monthly through digital networks and social channels.

We have an immediate opening for a Manager, Educational Programming. You'll join a team of individuals who organize online and in-person Continuing Medical Education (CME) activities for healthcare practitioners across a broad range of therapeutic areas.

In this role you will collaborate with our Program Directors in organizing single and/or multi-day continuing medical education meetings that bring together highly credible faculty presenters to deliver compelling programs to healthcare professionals. You will request and manage documents (e.g., abstracts), ensuring all content is reviewed by appropriate parties. Duties also include managing deadlines and budgets and compiling relevant items for course materials.

The ideal candidate is detail-oriented with superb organizational and communication skills. If you have a passion for healthcare and prior experience managing projects, this is a great opportunity with strong growth potential.

Responsibilities

• Assist Program Directors with content development and provide support as needed.
• Actively manage workflow and other aspects of assigned projects to ensure that they are on time and within budget.
• Act as primary interface for all communications regarding day-to-day program status.
• Manage Speaker and Advisory Board.
• Provide superior customer service and serve as point of contact for program faculty and educational partners.
• Oversee social networking presence for our online educational programs.
• Travel to and provide on-site management for medical education programs.
• Maintain detailed records of all communication, correspondence, and financials of each program.
• Utilize database for initiating and tracking program progress.
• Update marketing materials.
• Data entry of evaluations and testing updates.

Desired Skills and Experience

• Project management skills – ability to implement initiatives and assignments with a high attention to detail.
• Ability to work both independently and in a team-oriented, collaborative environment.
• Strong professional writing, editing, and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment and respond to changing tasks.
• Demonstrated proficiency utilizing MS Office Suite (Excel, Word, and PowerPoint).
• Prior experience in medical education or medical communications a plus but not required.
• Four-year college degree (Science, English, Communications or Journalism preferred).
• Verifiable and consistent work history.
• Valid driver’s license.
• Air travel required - approximately 6-8 times per year.

Please follow HMP Global on LinkedIn for news and updates