Hilton Jobs in Usa

Join Our Team, Embassy Suites Akron Canton Airport!

The Embassy Suites Akron Canton Airport seeks a top-performing Hotel Front Office Manager, Hotel Front Desk Manager, or Hotel Guest Services Manager.

About Us:

Join Our Award-Winning Team at Embassy Suites Akron Canton Airport!

Located just off I-77 in North Canton, and only two miles from Akron-Canton Airport, our hotel is a market leader with a reputation for excellence. We're proud to be an award-winning, full-service Hilton property with accolades from Hilton, TripAdvisor, and even recognition as Hotel of the Year. With popular destinations like Belden Village Mall and the Pro Football Hall of Fame just a few miles away, our location offers both convenience and opportunity. We're looking for passionate individuals to join our great team, where unlimited growth potential awaits.

Embassy Suites Akron Canton Airport is seeking a dedicated and experienced Hotel Front Office Manager, Front Desk Manager, or Guest Service Manager to join our team. As the Hotel Front Office Manager, Hotel Front Desk Manager, or Hotel Guest Services Manager, you will oversee all front office operations and customer service, ensuring a seamless experience for guests from the moment they arrive until their departure. As the first point of contact for visitors, the Hotel Front Desk Manager, Front Office Manager, or Guest Service Manager will embody the spirit of hospitality and create a welcoming environment, providing excellent customer service that exceeds our guests' expectations. The Hotel Front Office Manager, Hotel Front Desk Manager, or Hotel Guest Service Manager will lead and guide a diverse team of front desk agents, front office agents, or guest service agents, fostering a culture of teamwork, accountability, and professionalism. The Hotel Front Desk Manager, Hotel Front Office Manager, or Hotel Guest Service Manager will manage reservations, handle guest inquiries and complaints, and coordinate with other departments to ensure smooth operations. This role also includes developing and implementing operational strategies that enhance guest satisfaction and optimize front-office efficiency. If you thrive in a fast-paced environment and possess a passion for hospitality or customer service, we encourage you to apply and become a vital part of our mission to deliver exceptional guest experiences.

What’s In It for You?

Comprehensive Benefits: Medical, Dental, Vision BENEFITS BEGIN DAY ONE!

Financial Perks: 401(k) with Company Match, Same Day Pay, and Flexible Spending Accounts

Time Off: Vacation, Personal Days, and Holiday Pay

Exclusive Discounts: Hotel, Food, and Beverage Savings for Personal Travel

Professional Growth: Online Training Courses

Additional Support: Employee Assistance Program, Jury Duty Leave, Bereavement Leave, and More

Key Responsibilities for the Hotel Front Office Manager, Hotel Front Desk Manager, or Hotel Guest Service Manager include:

• Maintains day-to-day operations of the Front Desk.
• Establishes and maintains appropriate service standards for all Front Office areas.
• Maintains proper cash handling procedures and appropriate over and short documentation.
• Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation.
• Working Front Office Manager covering all short-staffed shifts, including audits.
• What We Are Looking For in a Hotel Front Office, Hotel Front Desk, or Hotel Guest Service Manager:
• Strong interpersonal skills and possession of a full understanding of professional business ethics and customer service excellence.
• Excellent oral and written communication skills.
• Excellent organization skills, manages time well, correctly prioritizes, and is flexible.

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Explore Our Hotel:

Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs.

Join us in shaping the future of hospitality in Akron, Canton, Ohio

Apply today!

Executive Meeting Manager

DoubleTree by Hilton Portland

Salary range $84,000-$91,000

DO YOU LOVE PORTLAND?

Portland isn’t just where we work, it’s what we sell.

From the energy of the Pearl District to the creativity of Alberta Arts District and the natural beauty surrounding Forest Park, this city has a story, and our hotel is where that story comes to life for our guests.

We’re looking for someone who thrives in a fast-paced, ever-changing environment and knows how to turn moments into memorable experiences. Someone who builds real relationships, drives results, and brings a genuine passion for hospitality and place.

If you’re energized by people, inspired by Portland, and motivated by performance, you’ll feel right at home here.

 WHAT YOU’LL GET

You won’t just join a team, you’ll join momentum.

• Comprehensive health benefits
• 401(k) with company support
• Free parking or TriMet pass
• Complimentary daily lunch
• Generous PTO
• Monthly cell phone stipend
• Performance bonuses up to 30% of your salary

 CAREER GROWTH

At Westmont Hospitality Group, growth isn’t a buzzword, it’s a commitment.

We invest in you through:

• Professional memberships
• Industry certifications
• Leadership development
• Real opportunities to advance

WHAT YOU’LL DO

 Drive Sales & Revenue

This is your business. Own it.

• Own and achieve your revenue goals by booking and servicing groups (26–49 rooms on peak)
• Turn leads into booked business, quickly (4-hour response time)
• Lead client planning meetings, site tours, and pre-cons
• Negotiate contracts and understand how your decisions impact the bottom line
• Build detailed event orders and ensure flawless communication across departments
• Coordinate guest rooms, meeting space, and F&B like a pro
• Be present on-site, solve problems before they become problems
• Close out events with accurate billing, commissions, and reconciliation

 Build Relationships & Deliver Experiences

You’re not just managing events, you’re creating trust.

• Build lasting client relationships through proactive communication and follow-up
• Be the go-to partner from first contact to post-event wrap-up
• Act as the bridge between client vision and hotel execution
• Anticipate needs, solve challenges, and elevate every interaction
• Capture feedback and continuously improve the guest experience
• Use Delphi to keep your pipeline and client records sharp and current

 Stay Organized & Execute at a High Level

Details matter. Follow-through matters more.

• Manage multiple events and priorities without missing a beat
• Use systems, tools, and time effectively
• Follow brand standards and operational procedures
• Stay accountable, finish what you start

 Keep Learning & Growing

The best don’t stand still.

• Take ownership of your development
• Stay curious and coachable
• Build on your strengths and sharpen your skills
• Stay current on systems, processes, and industry trends

 WHAT YOU BRING

Experience

• 2+ years in hotel event management, conference services, or meeting planning
• Experience with Delphi (or similar system)
• PMS experience (OnQ or equivalent)

Skills & Know-How

• Highly organized with strong time management
• Ability to juggle multiple events without losing quality
• Confident communicator and skilled negotiator
• Strong understanding of contracts, event logistics, and AV
• Detail-oriented problem solver
• Tech-savvy (Microsoft Office, Delphi, OnQ, Cvent)

 WHY THIS ROLE MATTERS

You’re not just booking meetings, you’re driving revenue, shaping guest experiences, and representing a hotel that reflects the spirit of Portland.

Every event you touch becomes part of someone’s story.

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

• Work Today, Get Paid today, with Daily Pay!
• Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
• Multiple Health Insurance and Life Insurance options
• 401k Plan + Company Match for eligible associates
• Paid Time Off
• Holiday Pay
• Pet Insurance
• Employee Assistance Program
• Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

• Greets guests as they arrive, focus on personal recognition
• Reviews arrival lists daily and assists in preparing and assembling welcome amenities
• Escort VIPs to room and check them in prior to arrival
• Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
• Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/shorts to management
• Keep front desk area clean and organized
• Assisting with lobby activation as needed
• Utilize proper procedures when handling guest PPI data
• Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival
• Attends promptly to guest needs and inquiries
• Perform various other duties as assigned to meet business objectives

• Minimum of one (1) year in Front Desk Operations
• In-depth knowledge of hotel Front Desk operations
• Minimum of High School education

• Basic computer skills
• Ability to communicate effectively verbally and in writing
• Ability to exceed expectations of guests and team members
• Excellent time management skills

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Companies is an Equal Opportunity Employer.

Hilton Waikoloa Village is looking for a Lead Steward. Hawaii Island's only 62-acre property with 3 one-of-a-kind outdoor swimming pools and 4-acres of protected lagoon. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE!

In addition, you will find the Aloha spirit service throughout every corner of our property. Join our amazing team where we know that youll love being a part of the Hilton team, the best hospitality company in the world!

The ideal candidate will have:

• Hotel stewarding experience.

• Supervisor background ideal.

Shift Pattern: AM PM (7am-3pm and 3pm-11pm) to include weekends and holidays

Pay Range: $23.94 - $26.60

The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay

• Medical Insurance Coverage for you and your family

• Mental health resources including Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• Go Hilton travel program: 100 nights of discounted travel

• Parental leave to support new parents

• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

• 401K plan and company match to help save for your retirement

• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

• Career growth and development

• Team Member Resource Groups

• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As Lead Steward, you would be responsible for supervising utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Supervise, support and monitor utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware for restaurant service.

• Supervise cleaning of work area and physical surroundings.

• Maintain and deliver proper inventory for food and beverage departments.

• Ensure all food and equipment are delivered on time to all functions as specified.

• Schedule, assign daily work, inform and train team members.

• Monitor, observe and assist in evaluating team member performance.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.

• Integrity - We do the right thing, all the time.

• Leadership - We're leaders in our industry and in our communities.

• Teamwork - We're team players in everything we do.

• Ownership - We're the owners of our actions and decisions.

• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality

• Productivity

• Dependability

• Customer Focus

• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.

High school diploma or equivalent required, and college degree preferred.

Previous hotel Front Desk and Hilton brand experience is preferred

Hilton OnQ experience a plus.

Assist guests with arrival and departure from hotel, while providing positive guests experiences.

Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate in accordance to established guidelines

Collaborate with other hotel departments to provide an exceptional experience to each guest.

Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)

Provide information about the hotel and local area, and offering our full range of upscale hotel amenities and services.

Maintain confidentiality of all guests and hotel information

Exhibit attention to detail in order to ensure security of guest room access.

Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation.

Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner

Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the \"Make it Right\" established guidelines.

Generate, print and distribute daily and weekly reports

Resolve discrepancies on the room status report with Housekeeping

Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.

Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner.

Ensure work area is clean and clear of debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively

Perform any other job related duties as assigned.

Ability to access and accurately input information using a moderately complex computer system

Able to handle cash and credit transactions.

General knowledge of local area attractions and transportation.

Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Ability to observe and detect signs of emergency situations.

Ability to establish and maintain effective working relationships with associates and guests.

Command of the English language both written and verbal.

Ability to multi-task, and prioritizes with excellent follow up skills and customer service.

Regular attendance in conformance with the standards is essential to the successful performance of this position.

Comply with attendance rules and be available to work on a regular basis. Able to work a flexible schedule, varied shifts, including Weekday, Evenings, weekends and holidays.

Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Some lifting may be required. This position may require 75%+ or more of time on their feet.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Canopy by Hilton Sioux Falls Downtown

Overlooking the river, we're in The Steel District next to historic Falls Park and Levitt Outdoor Amphitheater. Take our complimentary Canopy Bikes to explore attractions, museums, and eateries within five minutes. Our hotel offers nearly 20,000 sq. ft. of event space in downtown Sioux Falls, on-site dining, a coffee shop, and a fitness center.

Cascata Italian Cuisine

Cascata Italian Cuisine features traditional family recipes where you can enjoy a family meal with your friends and family. Savor our chef's specialty dishes or enjoy a lite bite with your favorite wine or spirits. Cascata Italian Cuisine is open for breakfast, lunch and dinner.

What will I be doing?

As a Cook, you would be responsible for preparing food items in accordance with recipes and established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Prepare food items according to designated recipes and quality standards
• Maintain cleanliness and comply with food sanitation standards at all times
• Manage guest orders in a friendly, timely and efficient manner
• Ensure knowledge of menu and all food products
• Stock and maintain designated food station(s)
• Visually inspect all food sent from the kitchen
• Practice correct food handling and food storage procedures according to federal, state, local and company regulations
• Prepare requisitions for supplies and food items, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!