Director of Operations
Job Description
Director of Operations – Wilmington, NC – $90,000–$120,000
We are currently hiring for a Director of Operations to oversee 8 restaurant locations in the Wilmington, North Carolina market. This is an opportunity to join a well-established, high-volume casual dining brand known for strong systems, operational consistency, and a focus on delivering great guest experiences.
This role will be responsible for driving operational performance across multiple locations, developing General Managers, and ensuring each restaurant consistently meets brand standards for service, food quality, and financial results. The ideal candidate is a hands-on multi-unit leader who thrives in fast-paced environments and has a proven track record of improving performance and building strong teams.
Key Responsibilities:
- Oversee operations across 8 restaurant locations and ensure brand standards are maintained
- Lead and develop General Managers and restaurant leadership teams
- Drive performance across sales, labor, food cost, and profitability
- Conduct regular store visits and operational reviews
Qualifications:
- 5+ years of multi-unit restaurant leadership experience
- Experience overseeing high-volume restaurant locations
- Strong understanding of P&L management and operational performance
- Proven ability to lead and develop restaurant management teams
