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Onondaga Community College
About Onondaga Community College:
Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.
Job Description:
Onondaga Community College's School of Health, Wellness and Human Services seeks applicants for a full-time tenure track appointment within the Health Information Technology, AAS and Healthcare Administration AS programs. The major responsibilities within this role include support of the two programs through the development and delivery of content and learning activities in the traditional face-to-face classroom setting, academic advising, curriculum development, committee participation, and assessment of program and student learning outcomes.
The successful candidate will:
• Use appropriate technology to deliver and enhance learning
• Be innovative in the presentation of lectures and hands-on learning activities that achieve learning outcomes
• Provide timely feedback on students' assignments and exams throughout each semester
• Assess learning outcomes and adapt curriculum to meet learning objectives
• Be responsive to student questions and available for student support
• Demonstrate insight and encouragement in working with diverse student populations, especially students traditionally underrepresented in higher education
• Review and validate current affiliation agreements while exploring new opportunities for partnerships for student internships with local and regional community agencies
• Provide appropriate academic advising to students to support timely degree completion
• Be accountable to meet the needs of the Department and the College, including timely submission of grades and other required materials.
Requirements:
MINIMUM QUALIFICATIONS
Option 1:
• Bachelor's degree in Health Information Management from an accredited college, university, or foreign equivalent
• RHIA credential (Registered Health Information Administrator)
Option 2:
• Master's degree in Healthcare Administration from an accredited college, university, or foreign equivalent
• Supported by:
• Associate's degree in Health Information Technology with RHIT credential (Registered Health Information Technician) and a Bachelor's degree in a related health field; OR
• Bachelor's degree in Health Informatics
• Three years of experience in a healthcare delivery system required
PREFERRED QUALIFICATIONS
• Teaching experience at a college level, asynchronous online experience beneficial
• Master's degree from an accredited college, university, or foreign equivalency
• Experience with curriculum development
• Experience with course level, program level, and institutional assessment
• Bilingual in English and Spanish. English and another language will be considered
KNOWLEDGE. SKILLS & ABILITIES
• Candidates must demonstrate excellence in teaching, flexibility in instructional delivery, active professional development/life-long learning, experience in student advisement, curriculum development, service to college and community, and a commitment to working closely with undergraduate students in small-class settings in a dynamic and diverse/multicultural college environment.
Additional Information:
• Salary for Assistant Professor level is $59,676
• Onondaga Community College offers a generous and competitive benefits package including:
• New York State Teacher's Retirement System or Optional Retirement Savings Program (401(a).
• Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
• As a Public Employer, we participate in the Public Service Loan Forgiveness Program for qualified borrowers.
Application Instructions:
• To be considered, please submit a resume, cover letter, copy of licensure and unofficial transcripts at time of application.
• The three (3) references listed on the application must be professional references, one must be from a current or former supervisor. Finalists will be notified before references are checked.
• Offers are contingent on the completion of a background check, and official transcripts are required upon hire.
Please contact if you have questions.
To apply, visit ?JOBID=194192&CNTRNO=0&TSTMP=1768495341872
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jeid-a2a05f1386594349af1ec2d93f04a6ab JobiqoTJN. Keywords: Healthcare Information Services Coordinator, Location: Syracuse, NY - 13201
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Defense, Space & Security (BDS) organization is seeking an Information Technology Engineer to support engineering databases and applications related to safety, design, configuration management, and change management. This is a BDS position located in Tukwila, Washington, and reports to the P-8 Data Management Team. This position will be 100% onsite in Tukwila, WA.
The P-8 program is a high-visibility, advanced commercial derivative military aircraft program supporting the U.S. Navy and international customers. As an Information Technology Engineer, you will design, develop, and support engineering applications and databases that enable configuration management and engineering data integration, ensuring data integrity and accessibility across multiple engineering functions.
Position Responsibilities:
- Design, develop, and code configuration management and engineering applications using MS Access Front End database architecture.
- Develop and administer SQL Server Database Management Systems serving as data repositories for MS Access Front End applications.
- Provide database application support to engineering teams and integrate engineering data from various sources.
- Maintain access control for servers, databases, and file shares associated with applications.
- Collaborate with engineering to understand tasking, needs, and data/deliverables requirements.
- Support computing system environments and solutions aligned with engineering principles and processes.
- Administer cloud services and virtual machines running Windows OS.
- Apply Product Lifecycle Management knowledge in an industrial production setting.
This position requires the ability to obtain a US Security Clearance for which the US Government requires US Citizenship. An interim and/or final U.S. Secret Clearance post-start is required.
Basic Qualifications (Required Skills/Experience):
- Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement.
- For Level 4 Engineer: Minimum of 9 or more years of related work experience
- For Level 5 Engineer: Minimum of 14 or more years of related work experience
- Experience with MS SQL Server database administration and development.
- Advanced knowledge of T-SQL, PL/SQL, VBA, or equivalent Microsoft development languages such as VB or C#.
- Advanced Microsoft Access database experience, including distribution support of existing applications.
- Experience designing, implementing, and supporting computing system environments.
- Experience with cloud services and virtual machine administration on Windows OS.
- Experience with Product Lifecycle Management in an industrial production environment.
Preferred Qualifications (Desired Skills/Experience):
- Familiarity with engineering data management and configuration/change management processes.
- Strong problem-solving and communication skills.
- Ability to work collaboratively with engineering teams to support data and application needs.
Relocation:
This position does offer relocation.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post-offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
Shift:
This position is for 1st shift.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range:
Level 4: $135,150-$182,850
Level 5: $165,750-$224,250
Applications for this position will be accepted until Mar. 26, 2026
Export Control Requirements:
This is not an Export Control position.
Education
Bachelor's Degree or Equivalent Required
Relocation
This position offers relocation based on candidate eligibility.
Security Clearance
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Want to start your journey with the Navy?
Apply Now
Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
Welcome to uTest, by Applause. We are a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback. You can get paid to help us shape the digital landscape!
DescriptionWe are looking for individuals living in or nearNew York City, NYwho would be interested in participating on-site in testing exciting new digital wearable technology.
Project Details:- You will be wearing and using technology on your arms and hands that will control a device through movement and manual inputs
- Participants will be required to give feedback on their experience with the device through a survey
- The time commitment for testing is approximately3 hours
- Payout for this project is$150
Tester Requirements:
- Must be 18 years or older
- Must be willing to travel to designated data collection facility in New York, NY during normal business hours
- Must be proficient in spoken and written English
- Must have normal or close-to-normal hearing
- Must have normal vision OR able to wear vision-correcting glasses/contacts on the day(s) of the experiment
- Must have no history of epilepsy, seizures, or severe traumatic brain injury (i.e., concussion with nausea and/or memory loss)
- Must have no condition that impairs ability to grip or touch objects with hands and all 10 digits
- Must have no pre-existing conditions in the arms (which includes shoulder, arm, wrist, hand, fingers) such as tendinitis, existing or recurring pain, etc.
- You are not pregnant - We dont want to induce stress on neonates.
We are offering a$25 bonus payoutif you refer a tester to participate who successfully completes the project! Be sure they know to provide your name and email that is affiliated with your uTest account during the application process.
Please note:We require every tester to have a physical copy of a state / government issued Photo ID. Copies will not be accepted. If you arrive on site without a valid Photo ID (expired Photo ID's will not be accepted), you are ineligible to test and will be turned away without compensation.
If you require corrective lenses, please wear contacts if you have them available. Otherwise, bring your glasses with you on the day of your appointment.
Covid-19 Statement:We know that COVID-19 is still impacting lives globally as countries take precautionary measures to slow the spread of the virus. The safety of our community of testers and our employees remains a priority for Applause.
For more information on actions you should take regarding COVID-19 prevention, we encourage every tester to refer to local guidelines or the Centers for Disease Control and World Health Organization communications.
Required Preferred Job Industries- Computers & Technology
Welcome to uTest, by Applause. We are a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback. You can get paid to help us shape the digital landscape!
DescriptionWe are looking for individuals living in or nearAtlanta, GAwho would be interested in participating on-site in testing exciting new digital wearable technology.
Project Details:- You will be wearing and using technology on your arms and hands that will control a device through movement and manual inputs
- Participants will be required to give feedback on their experience with the device through a survey
- The time commitment for testing is approximately3 hours
- Payout for this project is$120
Tester Requirements:
- Must be 18 years or older
- Must be willing to travel to designated data collection facility in Atlanta during normal business hours
- Must be proficient in spoken and written English
- Must have normal or close-to-normal hearing
- Must not be currently pregnant
- Must have normal vision OR able to wear vision-correcting glasses/contacts on the day(s) of the experiment
- Must have no history of epilepsy, seizures, or severe traumatic brain injury (i.e., concussion with nausea and/or memory loss)
- Must have no condition that impairs ability to grip or touch objects with hands and all 10 digits
- Must have no pre-existing conditions in the arms (which includes shoulder, arm, wrist, hand, fingers) such as tendinitis, existing or recurring pain, etc.
- You are not pregnant - We dont want to induce stress on neonates.
We are offering a$25 bonus payoutif you refer a tester to participate who successfully completes the project! Be sure they know to provide your name and email that is affiliated with your uTest account during the application process.
Please note:We require every tester to have a physical copy of a state / government issued Photo ID. Copies will not be accepted. If you arrive on site without a valid Photo ID (expired Photo ID's will not be accepted), you are ineligible to test and will be turned away without compensation.
If you require corrective lenses, please wear contacts if you have them available. Otherwise, bring your glasses with you on the day of your appointment.
Required Preferred Job Industries- Computers & Technology
The SMT Engineering Tech will be responsible for supporting the surface mount technology (SMT) production lines, ensuring efficient operation, high-quality output, and continuous improvement through troubleshooting, maintenance, and process optimization.
Job Responsibilities
- Perform set-up, operation, and troubleshooting of SMT equipment including pick-and-place machines, reflow ovens, screen printers, and automated optical inspection (AOI) systems.
- Monitor SMT production processes to identify and resolve issues related to component placement, solder paste application, and reflow profiles.
- Conduct preventative maintenance and calibration on SMT machinery to ensure optimal performance and minimize downtime.
- Assist engineers in the development and implementation of new SMT processes, equipment, and materials.
- Interpret and analyze SMT process data to identify trends, root causes of defects, and areas for improvement.
- Provide technical support to production operators, offering guidance on best practices and troubleshooting techniques.
- Participate in continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies, to enhance SMT line efficiency and product quality.
- Maintain accurate records of equipment maintenance, process parameters, and production issues.
- Adhere to all safety protocols and quality standards within the SMT department.
Job Qualifications
- Associate's degree in Electrical Engineering Technology, Electronics, or a related field; or equivalent practical experience.
- Minimum of 2-4 years of experience working with SMT production lines and equipment.
- Strong understanding of SMT processes, including solder paste deposition, component placement, reflow soldering, and AOI.
- Proficiency in operating and troubleshooting various SMT equipment (e.g., Fuji, MyData, Universal, MPM, DEK, Koh Young, Mirtec).
- Ability to read and interpret technical drawings, schematics, and process specifications.
- Excellent problem-solving skills and a methodical approach to troubleshooting.
- Strong communication and interpersonal skills to effectively collaborate with engineers and production teams.
- Ability to work independently and as part of a team in a fast-paced manufacturing environment.
- Familiarity with IPC standards (e.g., IPC-A-610) is a plus.
Job Summary
The SMT Process Engineer IV is a senior-level technical expert responsible for optimizing and maintaining surface mount technology (SMT) processes to ensure high-quality, efficient, and cost-effective electronic assembly. This role involves advanced troubleshooting, process development, and continuous improvement initiatives across multiple SMT lines, often acting as a lead or mentor within the engineering team. Job ResponsibilitiesLead the development, implementation, and optimization of complex SMT processes, including stencil printing, pick-and-place FUJI, reflow soldering, and automated optical inspection (AOI).
Conduct advanced root cause analysis and implement corrective actions for SMT process defects (e.g., shorts, opens, voids, component placement issues) using statistical process control (SPC) and other analytical tools.
Design and execute experiments (DOE) to improve SMT process robustness, yield, and throughput, focusing on new product introduction (NPI) and existing product enhancements.
Collaborate with design engineering, manufacturing, and quality teams to ensure manufacturability (DFM) and resolve complex technical issues related to SMT assembly.
Develop and maintain comprehensive process documentation, work instructions, and training materials for SMT operators and technicians.
Evaluate and recommend new SMT equipment, materials, and technologies to enhance capabilities and improve manufacturing efficiency.
Provide technical mentorship and guidance to junior engineers and manufacturing personnel on SMT best practices and problem-solving techniques.
Drive continuous improvement projects using Lean manufacturing and Six Sigma methodologies to reduce waste and increase productivity within SMT operations.
Monitor key performance indicators (KPIs) for SMT processes and present findings and recommendations to management.
Ensure compliance with all relevant industry standards, safety regulations, and quality management systems (e.g., ISO, IPC).
Job Qualifications
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field. Master's degree preferred.
8+ years of progressive experience in SMT process engineering within a high-volume electronics manufacturing environment.
Expert-level knowledge of SMT equipment (e.g., printers, pick-and-place machines, reflow ovens, AOI/SPI) from various manufacturers (e.g., Fuji, Universal, Koh Young, Agilent).
Deep understanding of IPC-A-610 and J-STD-001 standards.
Proficiency in statistical process control (SPC), design of experiments (DOE), and advanced problem-solving methodologies (e.g., 8D, Six Sigma).
Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
Demonstrated ability to lead technical projects and drive process improvements.
Excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and mentor others.
Experience with CAD/CAM software for SMT programming and DFM analysis is a plus.
Ability to work effectively in a fast-paced, dynamic manufacturing environment.
SYSTEMTEC is seeking a Senior IT Project Manager for a hybrid opportunity (3 days a week onsite in Columbia, SC, 2 days remote). The candidate will oversee and guide IT project delivery across Agile and Waterfall environments, leading Scrum teams and ensuring projects meet organizational goals, timelines, and quality standards. They will act as a bridge between technical teams and business stakeholders to drive successful enterprise technology initiatives.
Required Qualifications of the Senior IT Project Manager:
- Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
- 5–7 years of experience managing IT projects in a PMO or enterprise environment
- Proven experience leading Scrum teams in an Agile setting
- 5+ years of hands-on experience with Agile project management practices
- 5+ years of experience with both Agile and Waterfall methodologies
- Experience managing SDLC processes and project documentation
- Strong ability to manage stakeholder expectations and cross-functional teams
- Bachelor’s degree in Business, IT, Computer Science, Finance, or related field
- Excellent verbal, written, and presentation skills
- Demonstrated ability to coach and mentor project team members
Preferred Skills/Experience of the Senior IT Project Manager:
- Master’s degree in a related field
- PMP, Certified ScrumMaster (CSM), or Certified Product Owner (CSPO) certifications
- Experience supervising Scrum Masters or other Project Managers
- Expertise in enterprise portfolio and financial tracking
Responsibilities of the Senior IT Project Manager
- Lead Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives
- Track project progress using Azure DevOps Boards and maintain SDLC artifacts
- Ensure team alignment on priorities and delivery objectives
- Partner with IT and business stakeholders to support strategic technology initiatives
- Monitor project risks, issues, dependencies, and budgets, escalating when necessary
- Coach and mentor team members to promote best practices and quality delivery
Work Location: Hybrid – Columbia, SC (onsite Tuesday–Thursday)
Compensation / Benefits:
Full-Time Employment with SYSTEMTEC means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more
***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.***
Compensation:
$145,000.00 to $160,000.00 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
Required Skills & Experience
-10+ years of experience in technology, consulting, or enterprise solution delivery.
-Proven success leading large enterprise initiatives with multiple stakeholders and dependencies.
-Experience creating and executing long‑term, multi‑year strategies that align with business goals.
-Strong ability to communicate complex concepts clearly to both technical and non‑technical audiences.
-Demonstrated experience in organizational leadership, including team collaboration, cross‑team alignment, and relationship building.
-Ability to influence without authority across diverse teams and leadership levels.
-Experience improving team or organizational health through process optimization, workload balancing, or operating model changes.
-Strategic thinker who can anticipate business needs and guide teams through ambiguity and change.
-Experience partnering with executives and business leaders to ensure alignment and shared understanding of priorities.
-Strong inclination toward collaboration, curiosity, innovation, and fostering continuous learning within teams.
Nice to Have Skills & Experience
-Experience supporting or leading enterprise-wide transformation initiatives beyond their immediate team.
-Background in consulting, especially within strategy, org design, or enterprise delivery environments.
-Strong familiarity with emerging technologies and the ability to recommend new approaches to improve enterprise solutions.
-Experience building or maturing operating models, intake processes, or delivery frameworks across large teams.
-Prior work influencing executive-level stakeholders or leading strategy discussions at the senior leadership level.
-Demonstrated success improving team culture, engagement, or retention within a technical organization.
-Strong aptitude for communication frameworks, decision frameworks, or structured problem solving used to manage ambiguity.
-Experience partnering closely with cross-functional groups (Product, Engineering, Ops, Data, CX, etc.) to drive alignment and shared priorities.
-Experience establishing or improving continuous improvement programs or delivery optimization efforts.
-Track record of fostering an environment of curiosity, innovation, and continuous learning within teams.
Job Description
Insight Global is seeking a Sr. IT Manager focused on strategy and organizational leadership to support a large Enterprise Solutions team. This leader will guide long‑term planning, shape team structure, and drive cross‑functional alignment across the business and technology groups.
Day‑to‑day responsibilities include:
-Developing and executing multi‑year strategies that align technology initiatives to broader business goals.
-Designing and refining organizational structures, improving workload balance, and creating sustainable operating models for large teams.
-Leading cross‑team collaboration to ensure clear communication, shared priorities, and smooth delivery across multiple stakeholders.
-Partnering closely with business leaders, executives, and technical teams to ensure alignment, transparency, and buy‑in around enterprise initiatives.
-Driving change in ambiguous environments by applying strategic frameworks, setting vision, and providing clarity for teams during periods of growth or transformation.
-Identifying opportunities for process optimization, improving team health, and strengthening delivery predictability.
-Communicating complex concepts in clear, accessible terms to both technical and non‑technical audiences.
-Fostering a culture of collaboration, continuous improvement, and curiosity across diverse teams.
Title - IT Operations Manager
Location - Onsite at Any Axos office location. - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV
Contract - 3 months contract to Hire
Job Description :
Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.
Responsibilities:
- Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
- Assist in the management of policy development and technology planning
- Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
- Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
- Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
- Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
- Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
- Ensure smooth operations of all IT systems and data security
- Understand and track applicable regulatory and reporting requirements
- Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
- Assist in preparing the IT organization’s disaster recovery and business continuity plans, policies, and procedures
- Work with senior management to enhance monitoring of critical applications and develop operational run books
- Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
- Establish a stable performance environment by monitoring and analyzing problems
- Ensure problems are identified and solved as rapidly and efficiently as possible
- Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
- Provides estimates, forecasting and work planning assistance
Requirements:
- Bachelor’s degree or equivalent in Information Technology, or related field
- 7+ years' experience working in an IT Operations production support role in an enterprise environment
- 2+ years' leadership experience
- Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
- Familiarity working with enterprise project planning and resourcing
- Internal and external customer-facing production support experience
- Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
- Knowledgeable with a variety of infrastructure technologies: Windows, VMware
- Active Directory
- Ability to support 24x7 operations
- Detail-oriented, with superior verbal and written communication skills
- Strong critical thinker with problem solving aptitude
- Excellent organizational skills with the ability to juggle multiple tasks at once
- Proactive mindset
Preferred:
- ITSM or ServiceNow experience
- Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification