Hellofresh Remote Remote Jobs No Experience Jobs in Usa

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Manager, Factor Commercial and Retention

Factor a brand of HelloFresh is seeking a high-impact, data-savvy Manager, Commercial & Retention Strategy to serve as a pivotal leader for our Factor-US brand. This is a high-visibility role reporting directly to the VP of Commercial, designed for a strategic operator who can balance granular retention mastery with broad commercial vision. You will be the primary owner of customer retention metrics for Factor-US portfolio while simultaneously spearheading the business's most critical strategic bets. You will help define the commercial roadmap that drives long-term enterprise value.

You will...

Be the Analytical Backbone of the Active Customer Experience

• Own cohort analysis, LTV modeling, retention diagnostics, and revenue reporting
• Identify highest-leverage customer retention opportunities across the lifecycle
• Be a champion for your testing roadmap, from selling it in, to collaborating with cross-functional teams in local and global offices across Marketing, Product, Tech, Ops and Finance
• Design, prioritize, and analyze A/B tests
• Be a voice for retention in the US, keeping the local team updated on campaign results, highlighting successes, failures, positive trends, and negative trends.

Drive Cross-Functional Big Bets

• Lead the "big bets"—the high-stakes, cross-functional projects that define our competitive edge. You will identify market opportunities, build business cases, and drive these initiatives from ideation to commercial reality.
• Dive deep into complex datasets to uncover measurable insights, moving beyond reporting to tell a compelling story that influences executive-level decision-making.

You are...

• Highly Analytical. You are deeply comfortable with cohort analysis, retention curves, building business cases, and subscription economics. You instinctively look for the root cause in the numbers.
• A Swiss-Army Knife Operator. You can flex from building a financial model to QA'ing a lifecycle flow to designing an A/B test. No task feels "below" you if it drives growth.
• A Good Communicator. You can communicate effectively across audiences - whether it's explaining nuances in the data to a senior leader or working with cross-functional teams on a complex test idea, you can drive alignment and results.
• Structured Thinker. You bring order to ambiguity and create clarity in fast-moving environments.
• Low-Ego, High-Ownership. You care about winning as a team more than owning a lane.
• Entrepreneurial mindset. You love building new things, and have both the passion to sell ideas and the grit to drive them to completion.

At a minimum, you have...

• 3–6 years of experience in growth, lifecycle, strategy, analytics, consulting or DTC operating roles
• Strong hands-on experience with cohort analysis and performance reporting
• Proven ability to drive measurable revenue impact
• Strong Excel / Google Sheets / modeling skills. SQL a plus
• Excellent written and verbal communication skills
• BA/BS degree

You'll get...

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#JD1008 #Factor

New York Pay Range

$119,200—$134,100 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:
• APAC:
• United States:
• Canada:

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The FSQA Supervisor for Manufacturing is responsible for all supporting food safety and quality assurance related Good Manufacturing Practices (GMPs) in adherence with regulatory and SQF standards. The position supervises and supports all hourly Team Members (TMs). This will include effectively helping to manage the Quality Assurance TMs whilst ensuring compliance to our manufacturing, food safety and quality standards, which includes approved processes, policies and procedures.

Shift: Sunday-Wednesday 6pm-4:30am

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Provide employee training and instructions to provide advice on how to perform their task (FSQA checks, inspections, documentation, expectations, training)
• Support managing the department engaged in inspection and testing activities to ensure high productivity and high technical integrity.
• Performing GMP audits.
• Develop, motivate, engage, coach, and inspire a team of hourly associates, creating a positive team dynamic that encourages all employees to provide feedback and drive change from within.
• Verify CCP checks are completed within the set frequencies and meet the HACCP plan's critical limits. Any failed, missed, or cancelled check has proper supporting documentation for the non-compliant check.
• Monitor the DigiSense temperature system and escalate any non-conformities for temperature abuse to mitigate food safety risk.
• Verify truck inspections are completed in a timely manner and escalate any non-conformities for temperature abuse.
• Document and submit the daily end of shift report via email.
• Update quality numbers in the computer system; can use a computer and type/data entry using computer programs
• Monitor and update your department's staffing metrics and headcount
• Coach and train hourly FSQA employees to follow company procedures and processes.
• Evaluate team productivity and accomplishments.
• Maintain accurate documentation regarding GMPs, HACCP, Holds, and any other FSQA requirements.
• Provide and oversee inspection activity for products throughout the production cycle.
• Overseeing established calibration and testing program.
• Report food safety and quality problems to personnel with authority to initiate action.
• Use structured problem solving and sound process design skills to improve operations as it relates to the product safety
• Use effective project management and communication techniques to ensure successful change management
• Carry out Supervisory responsibilities in accordance with the organization policies and procedures.
• Any and all other functions as determined by management.

Competencies

• Leadership: train and develop a large group of hourly employees
• Performance Management: for assigned production lines.
• Problem Solving/Analysis
• Results Driven
• Communication Proficiency: speak to employees with tact and diplomacy.
• Time Management: tracking/monitoring production and maintaining productivity.
• Technical Capacity: computer literacy to input information into the computer.
• Learning Orientation: able to take direction and relay information to employees.
• Successful completion of the Food Safety Manager certification course within a year of employment.

Supervisory Responsibility

This position supports managing all hourly employees of the department and is responsible for the performance management and hiring of the employees within that department.

Work Environment

While performing the duties of this job, the employee is in a manufacturing (at times) and assembly environment and is regularly exposed to cool and/or cold temperatures (10o - 40o). The noise level in the work environment and job sites can be loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation.

Position Type/Expected Hours of Work

This is a full-time position that requires you to be on-site. Days and hours of work vary according to shift and production schedule. The employee is expected to work no less than the designated 40-hour work week. Significant weekend work depends on production schedules.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected for support.

Required Education and Experience

• Associate degree or related leadership work experience.
• At least 3 years of work experience in quality assurance should be combined with a demonstrated track record of accomplishments as a FSQA leader, and with satisfying customers in technology-driven, developing companies.
• Ready to eat (RTE) experience a plus
• SQF practitioner and/or experience with SQF a plus
• Food Safety Manager certification a plus
• Bilingual in Spanish is a plus

Other Duties

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be supplemented at any time with or without notice.

Illinois Pay Range

$66,900—$75,250 USD

About HelloFresh

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:
• APAC:
• United States:
• Canada: