Hellofresh Menu Jobs in Usa
882 positions found — Page 3
Position Title Overnight Cook II Bell Hospital Position Summary / Career Interest: Prepare large volumes of food for both patients and hospital staff.
It is the Dining Services Cook II's job to prepare food that is nutritious and desirable so that patients and employees will get the food intake.
These individuals prepare food for a preset menu, may make a variety of meals from a small menu, and/or prepare special meals for patients who require therapeutic diets.
This posting is for an 2 overnight shift needs, please only apply if interested in one of the shifts below: 10pm-6:30am and 8pm-4:30am Responsibilities and Essential Job Functions Completes the cooking process of menu items requiring basic technical skills, such as soups, meats, vegetables, desserts and other foodstuffs using daily worksheets and standardized recipes.
Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills.
Demonstrates ability to provide care/service safely and efficiently for the care of each patient.
Performs duties in Food Production and/or the Cafeteria.
Organizes daily production in unit.
Prepares food for inventory and/or service including portioning, wrapping, labeling, dating food items prepared for patients, cafeteria, and/or catering according to unit standards.
Ensures proper storage and rotation of inventories in refrigerators and freezers following HACCP and department standards.
Maintains a safe and sanitary food preparation/service environment per unit standards.
Tests and evaluates new recipes, Adjusts work hours to early or late to prepare needed Cafeteria or Catering products.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.
Skills and duties may vary dependent upon your department or unit.
Other duties may be assigned as required.
Required Education and Experience Some experience as a cook in a restaurant, institutional or large volume feeding.
Preferred Education and Experience High School Graduate or GED.
1 or more years of experience as a cook in a restaurant, institutional or large volume feeding.
Knowledge Requirements Basic reading, writing and simple mathematics.
Time Type: Full time Job Requisition ID: R-40648 Important information for you to know as you apply: The health system is an equal employment opportunity employer.
Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.
See also Diversity, Equity & Inclusion .
The health system provides reasonable accommodations to qualified individuals with disabilities.
If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .
Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.
Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.
The opportunity
Delaware North Gaming is hiring full-time and part-time Food Runners to join our team at Southland Casino in West Memphis, Arkansas. As a Food Runner, you will be responsible for expediting food from the kitchen to our guests as quickly as possible while responding to changing needs in the restaurant.
With training opportunities and mentorship, this is your chance to grow your skills at a leading hospitality company. Apply today to get started.
Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.
Pay
$15.00 - $16.00 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Attend pre-shift briefing, taking note of important service information
- Collaborate with Chef, kitchen team members, and servers to ensure timely preparation and delivery of food; assist with the assembly of dishes
- Complete any required table-side service, which may include taking and delivering orders and explaining the menu to guests
- Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance
- Maintain kitchen and dining room cleanliness and organization
More about you
- At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred
- Ability to work flexible hours, including nights, weekends, and holidays, as needed
- No high school diploma or GED required
Physical requirements
- Constant standing, walking, bending, reaching, and repetitive motions; may include walking up and down stairs
- Ability to lift to 35 pounds for set-up, service, and clean-up
- Ability to maneuver between tables and around corners
- Visual acuity and hearing sufficient to take orders and prepare checks
Shift details
Evenings
Every weekend
Who we are
Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
Company Summary
We're the producers, creators and marketers of beer, wine and spirits brands that people love. At Constellation Brands, we're driven to push boundaries and think beyond today to deliver products and experiences that resonate now, tomorrow and well into the future. Because of this approach, we're the fastest-growing large CPG company in the U.S. at retail, with operations in the U.S., Mexico, New Zealand and Italy. Our premium portfolio of iconic brands like Corona Extra, Modelo Especial, Kim Crawford, Robert Mondavi, The Prisoner, High West Whiskey, and more drive industry-leading growth for us today. But we're just getting started. Our ability to stay on the forefront of consumer trends has fueled our success since our founding in 1945 and will guide us in creating the next generation of products and experiences Worth Reaching For.
Position Summary
The Junior Sous Chef is an integral, hands-on member of the kitchen leadership team, responsible for supporting the Executive Sous Chef and Executive Chef in the day-to-day operations of the kitchen. This role is ideal for a culinary professional with ambition, creativity, and emerging leadership skills, seeking to further develop their expertise in a high-quality, dynamic culinary environment particularly one with a strong focus on hospitality and the wine industry.
The Junior Sous Chef plays a key role in maintaining the highest standards of food preparation, presentation, safety, and guest satisfaction, while actively contributing to menu innovation and operational excellence. Experience with wine and food pairing is highly valued in this position, as the Junior Sous Chef is expected to craft dishes that harmonize with curated wine selections, enhancing the overall guest experience. Prior exposure to hospitality or wine industry environments is a strong asset, as this role requires an understanding of elevated guest service, collaboration with front-of-house and wine education teams, and the ability to contribute to a seamless, memorable dining experience for every guest.
Key Responsibilities
The Junior Sous Chef assists with all aspects of food preparation and plating, ensuring that every dish leaving the kitchen meets Robert Mondavi Winery's standard for quality, consistency, and presentation. This includes following recipes, portioning guidelines, and plating specifications, as well as performing quality control checks throughout service. The Junior Sous Chef is expected to bring creativity and attention to detail to every task, whether preparing classic dishes or contributing innovative ideas to new menu items.
Operationally, the Junior Sous Chef helps manage inventory and stock rotation, works with the Sous Chef and Head Chef on ordering and sourcing of ingredients, and ensures that all supplies are efficiently organized and maintained. The Junior Sous Chef is a champion of food safety and sanitation, upholding strict hygiene protocols and monitoring kitchen cleanliness to comply with all local and internal regulations.
This role also involves direct leadership responsibilities, such as training and mentoring junior kitchen staff, fostering a collaborative and positive kitchen culture, and stepping into a supervisory role in the absence of the Sous Chef. The Junior Sous Chef actively supports efficient workflow and communication between stations, helping to coordinate service during busy periods and ensuring that dishes are delivered in a timely manner.
Additionally, the Junior Sous Chef is encouraged to contribute to menu planning and development by providing feedback, sharing creative ideas, and helping to test and refine new recipes. The role requires adaptability, strong organizational skills, and a willingness to learn from senior chefs while embracing opportunities for professional growth.
Operational and Fiscal Adherence
One of the key responsibilities of the Pastry Chef is to uphold rigorous operational standards and demonstrate strict fiscal discipline within the culinary department. By carefully managing food and ingredient costs to meet cost of goods (COGS) targets, the Junior Sous Chef directly supports the financial goals of the entire culinary operation. This involves consistently monitoring inventory levels, minimizing waste, and making strategic purchasing decisions that maximize profitability without compromising on quality.
Adhering to all standard operating procedures (SOPs) from production schedules and portion control to sanitation and storage practices is essential for maintaining efficiency and consistency. Accurate record-keeping and compliance with health, safety, and financial regulations further strengthen the department's performance. Ultimately, through effective operational and fiscal management, the Junior Sous Chef plays a vital role in the ongoing success and sustainability of the business.
Qualifications & Skills
- Culinary degree or certification and current ServSafe certification required.
- Proven experience in hospitality, event coordination, or guest services; wine industry experience is strongly preferred.
- WSET Level 2 certification preferred (or equivalent wine education).
- Strong organizational and communication skills, with a collaborative and proactive approach to working with both internal and external teams.
- Demonstrated financial acumen, including knowledge of budgeting, cost control, and the ability to interpret key performance indicators (KPIs).
- Flexibility to work varied hours, including weekends and evenings, to support guest programming and business needs.
- Strong attention to detail, a passion for delivering outstanding guest experiences, and a commitment to upholding the brand standards of Robert Mondavi Winery.
- Culinary degree, or equivalent work experience.
- Minimum 3 years' experience in a professional pastry or bakery kitchen; at least 4 years in hospitality, culinary arts, guest services, or wine education is strongly preferred. Prior experience in a fine dining environment or the wine industry is a plus.
- Proven expertise in both classic and contemporary pastry techniques, with strong creative and artistic abilities in dessert design and presentation.
- Strong understanding of wine and food pairing principles; ability to design and present desserts that complement a curated wine list and enhance the overall guest experience.
- Demonstrated ability to develop innovative dessert menus and modern plating styles, bringing artistic flair and originality to all offerings.
- Excellent time-management and organizational skills, with the ability to multitask and work efficiently under pressure in a fast-paced, high-touch hospitality setting.
- Familiarity with inventory management, food costing, and budgeting; commitment to achieving financial goals and adhering to standard operating procedures (SOPs).
- Strong verbal and written communication skills; experience training, mentoring, and supervising junior staff; ability to foster a culture of continuous learning, creativity, and excellence.
- Demonstrated passion for delivering outstanding guest experiences; adaptable and responsive to the needs and preferences of diverse audiences, including trade partners, VIPs, and wine club members.
- Proficiency in Microsoft Office Suite; experience with inventory management systems, reservation platforms (such as Tock or TripleSeat), and POS systems is a plus.
- Collaborative, positive, and proactive approach to working with colleagues, hospitality, and culinary teams, as well as leadership.
- Commitment to ongoing professional development; stays current with industry trends, culinary techniques, wine education, and food safety standards.
- High school diploma or equivalent; bachelor's degree in culinary arts, hospitality, wine studies, or a related field preferred.
- Must be able to lift up to 40 lbs and stand or walk for extended periods.
- Flexible schedule, including availability on weekends, holidays, and evenings as required.
- Valid U.S. Passport; ability to travel up to 10% for training or events.
- Able to lift 40lbs on occasion.
- Work in a normal office environment. Sit at a workstation for up to 2-hour intervals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be flexible in work style, location, and schedule: travel up to 30%, the wine industry is a hospitality-oriented industry, so availability to work weekends and evenings on occasion as required.
- Must have valid U.S. Passport.
Location
Oakville, California
Additional Locations
Job Type
Full time
Job Area
Hospitality & Retail
The salary range for this role is:
$23.77 - $36.41
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. Our compensation is based on cost of labor. For remote locations or positions open to multiple locations, the pay range may reflect several US geographic markets, including the lowest geographic market minimum to the highest geographic market maximum. We may ultimately pay more or less than the posted range, and the range may be modified in the future . click apply for full job details
Specific Duties & Responsibilities include:
-Adhering to all food safety and workplace sanitation requirements.
-Ensures every item on station is produced to exact recipe & plating specifications.
-Meets daily productivity standards as established by Kitchen Management.
-Sets up station with sufficient product & utensils and prepares cooking & food holding equipment to ensure the station is ready for meal service.
-Prioritizes cooking & preparation times of each order to ensure timely delivery of guest meals.
-Willingly adjusts ingredients and menu item preparation standards to accommodate guest special preparation requests.
-Sets the next meal shift up for success by properly cleaning work stations, equipment & utensils, and maintaining an organized food storage area.
-Executes all position responsibilities in the spirit of proactive team work & cooperation.
-Makes sure all duties & sidework have been completed to standard at the end of their shift.
-Performs additional tasks & projects as assigned.
Helpful Competencies & Qualifications
-Ability to communicate and perform as part of a team
-Ability to memorize and replicate recipe/menu item production procedures.
-Possess the physical stamina to stand working for up to 10 hours.
-Consistently capable of meeting deadlines and production goals with limited supervision.
-Comfortable working in an environment that may experience significant temperature changes.
-Handle stressful situations in a positive and supportive manner.
-ServSafe (Food Handlers Certification) is a plus but can be obtained after starting.
We look forward to interviewing you for the full time or part time restaurant line cook position at Chuy's - Franklin soon. Apply today and schedule your interview ASAP!
Chef de Cuisine and Sous Chef – Upscale Mediterranean Restaurant
$80,000 - $110,000 + Bonus
Join this local restaurant group as the Chef de Cuisine or Sous Chef, responsible for overseeing culinary operations of this Mediterranean upscale restaurant, complete with excellent benefits, salary, and career growth opportunity.
COMPANY:
- Local restaurant group with 4 concepts and growing!
- Strong leadership with clear direction
- Highly skilled and experienced team with very low management turnover
BENEFITS & FEATURES:
- Medical, Dental, Vision, and Life Insurance
- Great, well-functioning management team
- Outstanding cuisine you can be proud of
- Highly competitive salary
- 2 weeks paid vacation
- Bonus potential
YOUR ROLE WITH THE COMPANY:
The Chef de Cuisine is responsible for managing all culinary operations of the restaurant. Primary duties and responsibilities include:
- Oversee all daily back-of-house operations, ensuring seamless execution of prep, service, and kitchen performance
- Maintain exceptional standards of food quality, presentation, and consistency across all menu offerings
- Support seasonal menu development and culinary innovation in alignment with the restaurant’s Mediterranean concept
- Lead, train, and inspire the culinary team, creating a collaborative and high-performance kitchen culture
- Manage the execution of private events and group dining by ensuring strong culinary preparation, organization, and service standards
- Direct scheduling, labor management, and food costing to drive efficiency and support profitability
- Ensure full compliance with sanitation, safety, and health department standards while maintaining an organized kitchen environment
- Lead by example with a hands-on presence during service, supporting the line and driving execution at a high level
The Sous Chef is responsible for assisting in managing culinary operations of the restaurant. Primary duties and responsibilities include:
- Support culinary leadership in leading back-of-house operations, ensuring smooth execution of service and day-to-day kitchen performance
- Contribute fresh culinary ideas that help evolve and modernize menus, food offerings, and overall kitchen programming
- Lead by example in a hands-on capacity, working the line alongside the team while maintaining consistency, urgency, and excellence in execution
- Oversee food quality, presentation, and plate consistency to ensure every dish meets high culinary and guest experience standards
- Assist in menu development by incorporating seasonal, high-quality ingredients and contributing to creative, market-driven dishes
- Manage kitchen scheduling, labor deployment, and food costing to support operational efficiency and financial performance
- Train, mentor, and motivate kitchen team members while fostering a collaborative, accountable, and high-performing work environment
BACKGROUND PROFILE:
- Chef de Cuisine: 3+ years of experience as a Chef de Cuisine for a high volume ($8M+) upscale full-service restaurant
- Sous Chef: 2+ years of experience in a Sous Chef, Kitchen Manager, or other culinary leadership role in an upscale or high-volume restaurant environment
- Strong knowledge of food costing, labor management, and scheduling, with the ability to support both quality and profitability goals
- Background in Spanish, Italian, or Mediterranean cuisine strongly preferred
- Ability to thrive in a fast-paced environment while maintaining composure, organization, and high standards of execution
- Passionate about hospitality, highly energetic, and detail-oriented, with a commitment to excellence in both food and guest experience
EOE – EQUAL OPPORTUNITY EMPLOYER
Job Summary:
The Banquet Chef will lead and manage the banquet kitchen, overseeing the production of a wide range of culinary offerings, including hot savory dishes, cold garde manger items, canapés, desserts, and reception items. This role includes managing off-site catering events and ensuring the consistent quality of food and service, whether on-site or off-site. The Banquet Chef will supervise and train kitchen staff, maintain high culinary standards, and work closely with the Chef de Partie and other culinary team members to produce high-quality food for banquets, receptions, and a busy café that includes cold salads, wraps, pastries, and more. Additionally, the Banquet Chef is responsible for maintaining cleanliness and organization in the kitchen and coolers and will oversee the stewarding department to ensure the smooth operation of cleaning and dishwashing. This position requires at least five years of experience in a high-volume banquet kitchen.
Key Responsibilities:
• Leadership and Supervision:
• Oversee all culinary operations within the banquet kitchen, including on-site banquets, off-site catering events, and café supply production.
• Manage and train culinary staff, including Chef de Partie, cooks, and other kitchen personnel, fostering a positive and collaborative work environment.
• Develop training programs to enhance skills, maintain quality standards, and encourage growth within the culinary team.
• Coordinate kitchen staff schedules to ensure efficient staffing for both on-site and off-site events.
• Menu Planning and Execution:
• Collaborate with the Executive Chef to create and refine menus for banquets, receptions, and off-site catering, ensuring a variety of offerings and a high standard of presentation.
• Develop unique and innovative recipes, including hot entrees, cold dishes, canapés, and desserts, that meet client expectations and dietary requirements.
• Plan and execute seasonal and event-specific menus, considering budgetary guidelines and food cost control.
• Event and Catering Management:
• Coordinate with event planning teams to understand specific banquet and catering requirements, including menu customization, portion sizes, and service timing.
• Oversee the preparation and presentation of all food items for on-site banquets and off-site catering, ensuring consistency and high standards of quality.
• Manage the logistics and organization of off-site catering events, including food transportation, equipment, and setup.
• Ensure seamless execution of banquet and catering events, with attention to detail in food quality, plating, and presentation.
• Kitchen Cleanliness and Stewarding Oversight:
• Maintain a clean, organized, and efficient kitchen workspace, adhering to all health and safety regulations and industry best practices.
• Oversee and ensure the cleanliness and organization of kitchen coolers, storage areas, and equipment.
• Direct and supervise the stewarding department to ensure effective and thorough dishwashing, sanitation, and cleaning practices.
• Conduct regular kitchen and cooler inspections to maintain standards and address any sanitation concerns promptly.
• Inventory and Cost Management:
• Manage inventory control, ordering ingredients and supplies based on upcoming events and anticipated needs.
• Monitor food costs and portion control to maximize profitability while maintaining quality.
• Work within established budgetary constraints to ensure financial goals are met while delivering high-quality culinary offerings.
Qualifications:
• Minimum of 5 years of experience in a banquet kitchen, with expertise in high-volume food production for events and off-site catering.
• Proven experience in a supervisory or managerial role within a culinary environment.
• Strong culinary skills, including hot and cold food preparation, garde manger, baking, and pastry experience.
• Excellent knowledge of food safety, sanitation standards, and HACCP guidelines.
• Ability to manage multiple tasks in a fast-paced environment, ensuring efficiency, quality, and timeliness.
Skills:
• Strong leadership and team-building skills with the ability to motivate, train, and mentor kitchen staff.
• Exceptional organizational and time-management skills to coordinate multiple events and tasks simultaneously.
• Creativity in menu development, food presentation, and culinary techniques.
• Proficient in inventory management, food cost control, and budget adherence.
• Excellent communication skills for liaising with event planners, clients, and staff.
We are looking to add a skilled, experienced Event Chef to our Wined & Dined team in the Northern Virginia + DC-Metro area.
As an Event Chef, you will have the opportunity to participate in a variety of on-site private events ranging from coursed/plated sit-down dinners to larger-scale cocktail parties
Enjoy weekly competitive pay, flexible schedules & growth opportunities (part and full time positions are also available)
Job Overview
· Ensuring that event has all items needed onsite for menu and execution
· Participating in food preparation and service
· Ensuring that kitchen staff adheres to all safety and sanitation policies, procedures, and regulations
· Working alongside the service team to ensure high-level customer service through menu presentation, guest interaction and hospitality tailored to each event
Skills we are looking for:
· At least two years’ relevant experience in catering, restaurant fine-dining and/or private or personal chef work
· Superior knowledge of food preparation and kitchen safety.
· Excellent leadership skills.
· Strong Communication Skills
· Ability to Work Independently
· Time Management Skills
· Attention to Detail
· Customer Service Orientation
· Adaptability to Changing Environments
· Team Collaboration
· Creativity in Menu Design, Plating and Food Styling
Requirements:
· English speaking is a must
· Preference for Friday through Monday availability
· Be open to work outside of traditional business hours. As a culinary service based business, our work often occurs in the evenings, nights, weekends, and occasional holidays. You will be offered flexible working days to accommodate for this.
· Carrying, lifting, and transport of food and equipment to and from event sites and as needed
· Have your own form of transportation (for commuting and transporting materials)
· Ability to travel throughout the Washington DC-Metro area. In-person responsibilities will occur at various event locations, storage sites, stores and vendor locations, across the Washington DC metro area
· Hours: varied, hourly and/or event-based
· Compensation starting at $35/hour for contractor employment with a minimum of 6 hours guaranteed per event + travel. Kitchen production hours and rate based on experience and availability
To Apply: Please submit your resume via email to
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Employee Assistance Program
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!
Responsible for supervising the daily activities of the heart-of-house operations and team members in accordance with department policies and procedures. Interacts with fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- Ensures the needs of the guests are accommodated.
- Ensures the general cleanliness of the heart-of-house, and the entire venue.
- Participate in interviewing, hiring, and training new applicants and team member development of all subordinates.
- Responsible for the scheduling of assigned departments (where applicable).
- Participates in growth opportunities and team member development of all heart-of-house team members.
- Ensures safety, quality, and recipe accuracy.
- Manage the execution of regular service, catering, take-out, delivery, and all in-venue/off-premise events.
- Ensures Department of Health and company sanitation standards.
- Ensures that the venue is compliant with all federal, state, and local laws and regulations; and company policies.
- Coaches and develops heart-of-house team members by setting clear guidelines and expectations.
- Responsible for all mechanical systems being in good working order and compliant with all federal, state, and local ordinances.
- Ensures all team members are compliant with all heart-of-house standards and procedures.
- Responsible for checking cover counts, BEOs, and/or Fire Sheets.
- Ensures the preparation and delivery of menu-focus items to daily pre-service meetings.
- Proficient with all operational systems, which include payroll, inventory, and purchasing.
- Possesses in-depth knowledge of all recipes, and food menus and maintains station recipe books.
- Organize, develop and produce new recipes for potential new menu items and specials.
- Ensures the completion of all opening and closing procedures as prescribed by the company.
- Ensures expediting standards.
- Communicates clearly and concisely with all team members during service.
- Practical knowledge of the job duties of all supervised team members.
- Participates in overseeing the replacement or repair of all breakage, and damage to equipment or furniture.
- Attends, leads, and participates in any training sessions, departmental meetings, or daily pre-shift meetings.
- Learn by listening, observing other team members, and sharing knowledge while leading by example.
- Portrays a positive and professional attitude.
- Demonstrates knowledge of the venue, Tao Group Hospitality, its partners, and supporting hotel environments.
- Works as part of a team and provides help and support to all fellow team members.
- Assist and/ or complete additional tasks as assigned
TRAINING REQUIREMENTS:
- Tao Group Hospitality in-venue sous chef training
EDUCATION/WORKING KNOWLEDGE:
- Minimum 2-3 years of previous Culinary supervisory/management experience within a high-volume kitchen setting is required.
- Two-year associate degree (60 credit hours) in Culinary Arts or equivalent work experience preferred.
- Strong menu planning, ability to coach, build a team, problem solve, and leadership skills required.
- Must be organized, self-motivated, and proactive with strong attention to detail.
- Proficient with computers (Microsoft Products), POS, and HRIS technology.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
- Must have strong problem-solving skills
- Excellent written and verbal communication skills required
- Ability to work under pressure and meet deadlines
- Must have good positive energy throughout the day
- Must be able to read the computer monitors and print legibly
- Must be able to bend, kneel, sit, and/or stand for extended periods of time
- Must be able to move quickly through work and set the pace in the office
- Must be able to push and lift up to 50 lbs.
- Small to Medium office environment
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- 5-25% Local Travel (United States)
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain a high level of confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
According to daily assignments and task sheets, performs a variety of assignments that may include patient/resident customer service, cafeteria and catering services, cash handling, patient and resident menu assistance, patient visitation, tray assembly, meal distribution and service, dish room and general sanitation, and cleaning and safe use of kitchen equipment. Adheres to hospital and department policies and procedures. Complies with all regulatory requirements including State DOH Long Term Care and JCAHO Standards
Education, License & Cert:
- High School graduate (or GED) preferred.
- Able to read, write and be able to understand written and oral communication.
Experience:
- Previous Food Service experience in a healthcare setting desirable, but not required
- Previous customer service experience desirable, preferably in the food service industry
- Personal computer skills preferred
Essential Functions:
1. Develops and maintains good communication with patients, residents, customers, and co‐workers.
2. Responds to customer issues and concerns, promptly reports concerns to supervisor. Greets all customers with a smile, helpful demeanor and utilizes AIDET.
3. Visits patients and residents assisting with menu selections, accurately enters selections into tablets following diets and restrictions.
4. Delivers meals to and meal rounding is performed at each meal, following up immediately on any requests or concerns
5. Prepares for meal service line(s) making sure all areas are stocked and ready for service on time. Preps and serves all foods as per menu or meal ticket making sure quality standards are followed. Uses correct utensils as established by department guidelines. Sets a steady pace allowing service to be completed efficiently and on time.
6. Performs cashier duties, accurately ringing up sales, making change and handling customer concerns.
7. Follows state, JCAHO, and department standards and sanitation procedures, and maintains a clean, sanitary working environment.
8. Immediately reports any safety hazards to supervisor.
9. Works safely with equipment including correct operating and cleaning. Reports malfunctions to supervisor. Does not operate equipment not trained to use.
10. Uses personal protective equipment correctly.
11. Identifies/utilizes cleaning chemicals used, following directions recommended by manufacturers and SDS sheets.
12. Follows facility and department infection control policies and procedures. • Follows facility protocols for hazardous materials and waste program.
13. Adheres to emergency programs and participates in drills as appropriate.
14. Adheres to life safety program in fire drills as appropriate. • Adheres to facility confidentiality and patient rights as outlined in the facility HIPPA policy and procedure.
15. Participates and attends departmental meetings and staff development programs as appropriate.
Other Duties:
1. Other duties as assigned
2. Assists in the training of new employees, making new employees feel welcomed and at ease
3. Utilizes proper body mechanics to prevent injuries
4. Attends meetings and training sessions as required.
5. Also participates in quality work groups and supports performance improvement initiatives and goals.
6. Demonstrates effective time management, completes tasks on time.
7. Demonstrates safe working habits. Always wears slip resistant shoes.
8. Maintains a neat, clean, and sanitary work area.
9. Maintains good order, cleanliness and sanitary standards of food storage area, freezers, and refrigerators.
10. Must be able to work on a rotation schedule, including weekends and holidays as assigned
11. Follows dress code and good personal hygiene practices
Rev: 10-01-2024
The pay for this position ranges from $17.00-$22.82 per hour.
Location : Central State Hospital - 10510 LaGrange Road, Louisville, KY 40223
Schedule : Full time schedule. Days may vary, 6:00 am - 6:30 pm. Must be able to work every other weekend and some holidays. More details upon interview.
Requirement : At least 1 year of food service experience required. Healthcare experience preferred.
Pay Range : $19.00 per hour to $23.00 per hour
Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.
Job Summary
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients’ special requests and nutritional needs.
Essential Duties and Responsibilities:
Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Complies with regulatory agency standards, including federal, state and JCAHO.
Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Conduct daily associate team meetings following Morrison’s branded GR8 Start Meeting guidelines and template.
Performs other duties as assigned.
Qualifications:
Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
Aptitude for effectively operating hospital’s admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions offer the following benefits to team members: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to team members: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs
Team Members may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
- Tilton, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress.
By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience.
At Applebee's
- Tilton, being able to think quickly, take problems in stride, and work well as part of a team is a must.
Waiters/waitresses should learn the menu and continually educate themselves on specials.
A successful waiter/waitress will handle complaints with patience and grace.
Applebee's
- Tilton is located in Tilton, NH, and this job is full time or part time.
Apply now!
- Tilton, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress.
By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience.
At Applebee's
- Tilton, being able to think quickly, take problems in stride, and work well as part of a team is a must.
Waiters/waitresses should learn the menu and continually educate themselves on specials.
A successful waiter/waitress will handle complaints with patience and grace.
Applebee's
- Tilton is located in Tilton, NH, and this job is full time or part time.
Apply now!
Remote working/work at home options are available for this role.
- Tilton, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress.
By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience.
At Applebee's
- Tilton, being able to think quickly, take problems in stride, and work well as part of a team is a must.
Waiters/waitresses should learn the menu and continually educate themselves on specials.
A successful waiter/waitress will handle complaints with patience and grace.
Applebee's
- Tilton is located in Tilton, NH, and this job is full time or part time.
Apply now!
PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position.
ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas.
When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the “Document Viewer” on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards.
I. PROFITABILITY
A.Planning
1.Executes the RGM’s plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth.
2.Achieves planned/budgeted profits, as communicated by the RGM. This involves:
- a.Using established control systems and procedures to measure actual results and to identify deviations from planned results.
- b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan.
B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance.
C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized.
1. Performs Banking Transactions
- a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.)
- i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund.
- ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day.
- iii. The final deposit will be all remaining cash plus checks, minus the change fund.
- iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository.
- v. Assure the “Weekly Deposit Log” is completed for each deposit made.
- b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers.
- i. Picks up validated deposit slips at the bank.
- ii. Verifies bank validated deposit amounts to sales and cash reports as well as the “Weekly Deposit Log,” and assures all appropriate signatures are on the “Weekly Deposit Log”.
- iii. Sends a copy of the “Weekly Deposit Log” to the Home Office with all other weekly paperwork.
D.Controls cash drawers and team member “banks”, following all established manual and computer procedures.
1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until “dropped” from the cash drawer to the safe.
2. Establishes cash banks for delivery drivers.
3. As needed, will operate cash drawer following established procedures for cash drawer operation.
4. As necessary, money is removed from cash drawers from time to time and secured in the safe.
5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office.
6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers.
7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions.
8. Inform the RGM anytime cash short exceeds $5 for a day.
9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers.
E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes:
1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant.
2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes:
- a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received.
- b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task.
- c.“Autoposts” inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip.
3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant.
4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products.
5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made – Ready – Discard label.
6.Assures the correct order entry procedures are followed by all order takers.
7.Assures compliance with team member consumption policies.
8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines.
9.Communicates goals to team members and follows up with team members to ensure goals are being met.
10.The following tools are used to aid in controlling Cost of Sales:
- FMS Product Cost Analysis Report
- FMS Daily Ideal Usage Report
- FMS Weekly Worksheet Report
- Bonus Calculation Sheet
- Profit and Loss Statement
- The General Ledger
- Prep Variance Report
- Daily Prep Variance Report
F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that “Flow-thru” targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:.
1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed.
2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift.
3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift.
4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets.
5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift.
6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations.
7.Making appropriate recommendations to the RGM regarding wages within Company guidelines.
8.Eliminating overtime hours for team members who are paid on an hourly basis.
9.Eliminating supplemental tip credit pay.
10.Improving team member productivity using the measurements and tools available through the Company, as well as the following:
- Assuring the Back of the House (BOH) is “optimized”:
- i. Organized … a place for everything, and everything in its place
- ii. Lineal Flow … eliminate or minimize back tracking
- iii. Have all items located closest to the next step in the product assembly process
- iv. Minimize the number of steps taken and the reach needed for all items
- Assuring that team members are thoroughly trained.
- Ensuring that “prep levels’ are adequate for the forecasted volume of business for the day, including: products thawing/tempering; raw product prep; preassembled pizza and other products; and so on.
- Ensuring that food preparation areas, make table, cut table, and service areas are stocked appropriately before each shift and maintained during peak volume periods.
- Ensuring products are prepared quickly in accordance with time standards.
- Ensuring that tables vacated by customers are cleared, cleaned, sanitized and reset quickly.
11. Reduces turnover by managing all aspects of the restaurant professionally and in accordance with Company standards.
12. If the RGM has delegated scheduling to the Shift Manager, the Shift Manager uses established procedures to produce a sales forecast to be used in the scheduling process.
G.Managing Other Operating Expenses and Semi-Variable Expenses to Budget or less.
II. CUSTOMER SATISFACTION
A.Maintains positive customer relations, which includes:
1. Assuring personal behaviors and team member behaviors toward all customers are courteous, attentive, respectful, and enthusiastic.
2. Assuring a comfortable environment for customers.
3. Executing "Floor Management" by directing activities and greeting and interacting with customers on each shift worked.
4. Immediately resolving customer complaints by apologizing first and then assuring the satisfaction of the customer. Complaints may be received in person, by phone, or in writing. Consult with the RGM if the customer is not satisfied with your suggested resolution.
- a. B.L.A.S.T. is the acronym we use for our complaint resolution process:
- Believe the customer
- Listen to the customer
- Apologize to the customer
- Satisfy the customer
- Thank the customer
5. Immediately contacting the RGM (or DM if the RGM is not available immediately) regarding any incidents in which customers are injured or in which customers claim some harm done to them.
B. Ensures customers receive prompt, quality service. This includes:
1. If the RGM has delegated scheduling to the Shift Manager, scheduling the correct number of team members for forecast sales volume; and deploying those Team members in the correct job roles.
2. Following established service guidelines and procedures to assure all Hospitality Standards are achieved.
3. Directing team member activities to assure speed of service standards are met or exceeded, including product preparation times and delivery times.
4. Personally serving customers as required to meet the demand of the volume of business.
5. Ensuring customers are greeted properly and seated as quickly as appropriate.
6. Recognizing and dealing effectively with the special needs of customers.
7. Ensuring that customer orders are taken promptly, prepared accurately, and served quickly.
8. Ensuring customer follow-up, which means servers check back with customers frequently to see if there is anything else needed.
9. Ensuring immediate attention is given to customers ready to pay, either by prompting servers to complete the table cashout procedure or by performing the transaction of cashing out customer as needed.
10. Ensuring the phone is answered promptly and courteously, following the Telephone Service Essentials.
11. Responding to customers at pickup counter and drive-thru window; finding order; collecting money for the order; verifying order to customer; and, thanking customers.
12. Dispatching orders for delivery customers as required to meet the demands of the volume of business, grouping orders by geographical destination and instructing drivers as they arrive and depart which orders to take with them and where to go.
13. Delivering pizzas as necessary to meet the demands of the business.
14. Ensuring customers are thanked for their business.
C.Ensures quality ingredients are used to prepare all products. This includes:
1. Maintaining Food Safe Temperatures for all ingredients and products.
2. Ensuring food preparation utensils and food contact surfaces are property cleaned and sanitized.
3. Ensuring that procedures for receiving, handling and storing ingredients are followed.
4. Recognizing and correcting any raw ingredients or product problems.
5. Maintaining inventory levels which assure product freshness and no outages.
6. Eliminating the potential for cross contamination.
7. Ensuring that proper procedures are followed to prepare ingredients (dough, sauces, meats, cheeses, and vegetables).
8. Ensuring salad bar is maintained according to standards of operation (restaurant only).
9. Personally preparing ingredients as necessary.
D. Ensures quality products, which includes:
1. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
2. If deemed appropriate by the RGM, performing a product cookability test to verify proper oven and belt speed.
3. Following proper procedures to process customer orders.
4. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
5. Taking every appropriate action, in consultation with the RGM, including driving to another restaurant to pick up product, to resolve outage or potential outage situations.
6. Maintaining inventory levels which assure product freshness and no outages.
7. Planning dough, ingredient and product preparation to meet sales volumes and personally preparing these items, as necessary, to meet the demand of the business.
8. Assuring all products are prepared according to exact specifications, recipes and procedures.
9. Personally preparing and cooking menu items as required to meet the demands of the volume of business.
E.Ensures that all standards for cleanliness and sanitation are met or exceeded, with particular attention to:
1. Restrooms.
2. Table tops; booth backs and seats; and chair seats.
3. Silverware, plateware, and glassware.
4. Dining room floors.
5. Salad bar.
F.Implements new or approved changes in policies, procedures and/or operation standards. This involves:
1. Attending training sessions.
2. Reading "Rollout Guides" or other resources.
3. Assisting the RGM with training restaurant team members of new procedures or changes.
4. Participating in crew training and other actions in the restaurant to assure full and correct implementation.
5. If requested by the RGM, assisting with updating all manuals, resources and job aids as required.
III.PEOPLE
A.Maintains positive team member relations and a positive and productive workplace, which involves:
1. Building relationships with team members based on mutual trust and respect.
2. Communicating and following the Daland “5 Star” Vision and Core Beliefs.
3. Promoting teamwork.
4. Being familiar with benefits available to team members, and referring appropriate questions to the RGM regarding these benefits.
5. Informing the RGM of all team member grievances.
6. Performing correct and consistent administration of team member disciplinary procedures, and discussing all recommended discipline with the RGM.
7. Assuring compliance with various governmental regulations, such as ensuring that all team members are clocked in while working, complying with overtime laws, child labor laws, alcoholic beverage laws, anti-discrimination and anti-harassment laws, FLSA, EEO, etc.
8. Performing consistent administration of and compliance with Company policies and procedures.
9. Communicating effectively with the crew and management team.
10. Assuring team member understanding of the Daland Corporation organization structure and career opportunities within the Company.
B. Assists the RGM with managing the size and quality of staff. The following are responsibilities of the RGM, but if requested by the RGM, the Shift Manager may assist with the following:
1. Planning, recruiting, and hiring to assure a full staff at all times and to assure adequate time for processing MVR's (motor vehicle reports), background checks, etc. Only the RGM is authorized to hire new team members; and Shift Managers are only permitted to interview applicants if authorized by the RGM.
2. Continuously recruiting and taking applications from job candidates.
3. If requested by the RGM, utilizing staffing tools, such as the Pizza Hut Hiring Zone and the team member Assessment; interviewing job candidates; and, checking their references.
4. If requested by the RGM, making recommendations to the RGM regarding the best qualified candidates.
5. Complying with Company employment practices and governmental regulations, including EEO, ADA Title I, etc.
C.Assisting the RGM in training newly hired team members and team members preparing for promotions. This involves:
1. Following Company training policies and meeting Pizza Hut Training Standards.
2. Utilizing on-line training, trainer's guides, checklists, job aids, tests and other training resources to assure a thorough job of training.
3. Using the four step training process of: (1) Preparation (2) Show & Tell; (3) Guided Practice; and (4) Follow-up to assure the trainee can perform all tasks up to required standards prior to being allowed to perform the tasks "solo."
D. Manages team member performance and supervises work. This includes:
1.Utilizing Coaching for Results, which includes:
- a.Activating team member behavior.
- (1)Providing guidance, direction, and reassurance to all team members.
- (2)Communicating non-negotiable standards of performance to team members.
- (3)Conducting team member meetings, group training sessions and Jump Start meetings.
- (4)Assigning Team members tasks from the Opening, Closing and Maintenance checklist.
- (5)Communicating job assignments for each shift to team members and assuring each team member works their assignment.
- (6)Giving instructions to team members that are clear and assure understanding.
- (7)Assigning team members to breaks.
- (8)Sending team members home early if not needed due to business conditions.
- (9)Calling team members in early, or calling extra team members to work to cover unanticipated surges in business volume.
- (10)Assuring all opening, shift, and closing job duties are completed and performed correctly.
- b.Evaluating team member behavior.
- (1)Observing team member performance each shift.
- (2)Working along side team members and assisting in the performance of their tasks, as needed.=
- (3)Monitoring team member meals and signing team member meal guest checks.
- (4)Ensuring adherence to alcoholic beverage laws of the local community
- (5)Conducting regular, written performance appraisals on all subordinates, using the procedure and forms provided by the Company and within the time specified in compensation plans.
- c.Responding to team member behavior with consequences.
- (1)Taking action (corrective or positive reinforcement) to assure team member performance meets or exceeds standards.
- (2)Providing ongoing counseling that gives praise and recognition to team members for jobs well done; identifies areas of performance needing improvement and methods for improving; and, if required, gives reprimands that are job focused.
2.Handling non-routine occurrences/emergencies and informing the RGM of such occurrences/emergencies.
E. Assists RGM with developing promotable team members in his/her restaurant and promotable management for Daland. This includes:
1. Using Company training programs and resources to prepare candidates for promotions and to assure that the management team is 100% certified in management processes, systems, policies, and procedures.
2. Making recommendations to the RGM regarding which team members are eligible for promotion to Shift Manager/Leader.
F. Assists RGM with personnel administration functions, which includes:
1. Assuring team members complete all required personnel documents such as W-4's, I-9's, Team member Acknowledgment, Arbitration Agreement, Delivery Driver Statement, New Driver Checklist, etc.; and, that these required documents are transmitted to the Home Office.
2. Documenting required payroll data for team members, including accurate recording of hours;
3. Managing worker's compensation claims, etc. in accordance with Company policies and procedures.
4. Maintaining personnel files on all team members, which includes filing all personnel documents; recording training dates, vacation dates, evaluation dates, pay increases, and absences; etc.
IV. MARKETING
A.Implements marketing programs to increase business. This includes:
1. Engaging in positive community/public relations for Pizza Hut.
2. Providing input for promotional ideas.
3. Displaying and maintaining Point of Purchase (P.O.P.) and other elements of national, co-op or local marketing programs;
4. Properly executing authorized marketing programs, including new product tests.
5. Taking initiative to recommend new opportunities for increasing business.
V. FACILITIES
A.Maintains a quality environment for our customers and team members. This includes:
1. Conducting routine Preventive Maintenance on the facility and equipment.
2. Taking corrective actions pursuant to the RGM’s safety inspections.
3. Advising the RGM regarding non-routine problems and following up to assure such problems are corrected.
4. Maintaining cleanliness and sanitation in all areas of the restaurant.
5. Organizing all work space to ensure ease of operation.
6. Providing a quality work environment that is safe and complies with all OSHA regulations.
7. Cleaning and organizing refrigeration units.
8. Ensuring floors are clean and free from obstruction.
9. Keeping HVAC vents and filters clean.
10. Ensuring trash is disposed of promptly and according to security procedures.
11. Ensuring parking lot and grounds are free of trash and debris and taking action to correct deficiencies.
12. Ensuring all equipment is used according to proper operational procedures.
13. Keeping restrooms cleaned and stocked.
14. Keeping food prep areas cleaned and sanitized according to approved procedures.
15. Ensuring the daily cleaning and maintenance of all equipment.
16. Correcting any unsafe conditions.
17. Following up to ensure all Scheduled Maintenance and Daily CM&A items are completed.
VI. ADMINISTRATION
A.Effectively manages time, allocating an appropriate amount to each Key Result Area.
B.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
C.If requested by the RGM, orders inventory items used in the restaurant. This involves these processes:
1. Review of the Inventory on Hand is performed. The Inventory on Hand is compared to the Weekly Ideal Usage, which is obtained from the Product Cost Analysis report, and a determination is made as to the amount of each particular item to order. The order is then recorded on an order sheet, or is entered into the computer for electronic transfer of order information.
2. Amount ordered of each item may be adjusted upward or downward based on projections of upcoming sales trends, coupon impact, weather changes or other extra-restaurant environmental changes.
3. Calls in orders for supplies on the phone, or electronically submits order via computer.
D.If requested by the RGM, conducts weekly inventory of all food, paper and beverage products used in the unit. This involves these processes:
1. Physically reviewing and counting the inventory on hand (which involves climbing shelves, bending, kneeling, etc.).
2. Rearranging inventory to assure proper rotation (first in, first out) and to make it easier to count and control.
3. Recording amounts of inventory on hand on the inventory form.
E.If requested by the RGM, prepares the weekly labor schedules. This involves these processes:
1. Updating Guest Check Comments file in the restaurant computer to assist in forecasting labor hours.
2. Reviewing Guest Check Comments file and upcoming promotions that may affect sales during the upcoming week.
3. Forecasting anticipated sales volume by shift, by day and by week. The forecast is based on knowledge of any outside events that may influence sales such as coupons, promotions, etc. Particular consideration must be given to how sales are generated--that is, dine-in business contrasted to carry-out business or delivery business.
4. Updating sales forecasts in the FMS (computer system) based on outside events that may influence sales.
5. Reviewing requests for days off that have been turned in by team members and when possible allowing for requested days off.
6. Using experience, past schedules, Black Book information, Guest Check Comments, knowledge of team members' abilities, labor goals, and FMS (computer system) recommended labor schedule to assist in scheduling the proper number of team members each shift to meet sales volume and labor hour guidelines.
7. Obtaining the RGM's approval of the schedule, then posting the final schedule in accordance with Daland Corporation's policies and procedures.
F.Performs daily accounting procedures. This includes these processes:
1. At close of business day requests a sales report from the FMS computer to determine total sales entered into the cash drawers throughout the system.
2. Any cash paidouts or miscellaneous deposits from the day are verified with what is in the system.
3. Cash on hand is counted and reconciled against total sales.
4. Total deposit is calculated, and a deposit is prepared.
5. Dough waste and PPP waste is documented and calculated on the form provided and filed for use in forecasting future prep levels.
6. All gift checks are counted and verified against prior counts less current gift check sales on the Gift Check Tracking form.
G.If requested by the RGM, performs weekly accounting procedures. This includes these processes:
1. Completing, as required, the Weekly Sales Analysis and analyzing it.
2. Completing the Weekly Inventory.
3. Completing the payroll functions.
4. Analyzing the Daily Business Summary Report to determine performance in key measurement areas.
5. Preparing the weekly packet for the home office, using the checklist provided to assure all required items are included.
6. Calling any needed FRS numbers or statistics to the District Manager.
H.Meets all deadlines and assures that subordinates meet their deadlines.
I.Manages all paperwork, documentation, written reports, etc. and assures these are always submitted on time and that they are accurate, complete and organized.
J.Maintains and updates required files, manuals, and reports.
NON-ESSENTIAL FUNCTIONS: The "non-essential" functions are routinely performed by the person holding the Shift Manager's position and they are essential to the effective operation of the restaurant. However, these functions are considered "non-essential" to the position. The Manager on Duty is then accountable for assuring the delegated functions are correctly performed.
A.Receives and stores inventory items used in the unit. This involves these processes:
1. Checking in products as received off delivery vehicles to verify product quality and that amount charged for on the delivery receipt/packing slip is correct when compared to amount received. Signing the delivery receipt/packing slips for amount of goods received.
2. Using a two-wheeled hand truck, assists and oversees other employees in proper storage of products. Weight of items varies. Generally, more than one person is available to perform this task.
3. Entering on inventory screen of the computer the amount and cost of each product item received as noted on the delivery receipt/packing slip.
MINIMUM QUALIFICATIONS/REQUIREMENTS: The following are the qualifications and minimum requirements necessary for a person to perform this job.
A.Ability to work a minimum of three (3) days and at least 30 hours per week, but must be available to work more than 30 hours per week if necessary due to business necessity. In addition to having the flexibility to work a variety of shifts, including late nights and weekends.
B.Valid driver's license, insurance and automobile. Position involves taking large amounts of cash receipts to the bank at different times of the day including at night. Banks are generally at a distance requiring a person to drive to the bank. Position may also need automobile to pick up product, make pizza deliveries, etc.
C.Able and willing to travel. Position requires occasional travel for training, new store openings and meetings, which may be held at a distance from home not feasible to drive daily. Overnight stays at an out-of-town location may be required during the training sessions, new store opening, and meetings for up to one week at a time.
D.Telephone (cellular or land line) at residence. There are circumstances that may arise at the restaurant of which the manager must be informed while off duty.
E.Sufficient physical agility to perform the functions of the position. This includes these processes:
1. Sufficient physical strength to lift most items used in the operation of the restaurant.
2. Sufficient communication skills. Position involves communicating with team members, superiors and customers.
3. Ability to move at a fairly quick pace and to remain stationary for periods of six to eight hours at a time. The position requires person to perform all of the above at different times and intervals as needed by the realities of the environment and the position.
F.Ability to maintain a state of self-composure under conditions of stress and anxiety. Position routinely involves stress resulting from work overload, role ambiguity, conflicting demands from various customers, and team members. Person in this position must be able to function effectively under these conditions.
G.Previous experience with this Company as a Shift Manager/Leader; or previous restaurant management experience with another Company.
H.Sufficient mental and cognitive ability to perform the calculations and fill in the sales and product tracking forms used by the Company. Estimate is that ability to read, write and perform arithmetic procedures at the 12th grade level will be sufficient.
I.Ability to perform all of the duties of the hourly team members and supervisors under this person's supervision. As time and circumstances dictate the person in this position may have to assist or take over the duties of an hourly team member in order to expedite good customer service. Also necessary in order to train new team members in this function.
J.Ability to communicate effectively with a large variety of persons with diverse backgrounds. Position is one where incumbent provides direction and supervision to a variety of subordinates with diverse levels of education, differences in ages, and experience. Must be able to express ideas and concepts to these persons to assure teamwork through organization and leadership.
EQUIPMENT USED:
Standard restaurant office equipment such as calculator, telephone, and computer.
"Pizza Wheel". This is a device with a handle and a round stainless steel blade that is used to cut certain types of pizza dough crusts.
"Rocker Knife". This is a device about two feet long with a stainless steel handle that extends across the top of a stainless steel blade fashioned in a curve. It is used to cut certain types of pizzas by placing on the pizza and rocking the blade across the pizza surface.
"Vegetable Chopper". This is a hand operated mechanical device used to slice whole raw vegetables into smaller pieces for use on the make table.
"Crock". A generic term used to describe a variety of containers used to hold food items served on a salad bar. Knives, spoons, spatulas and other common utensils.
"Make Table". An open topped, refrigerated, compartmented table for the storage of food items used in the preparation of products for customer orders. Has doors which allow access to interior refrigerated section below the table top where additional food items are stored as back-up for the items stored on top of the table.
"Cut Table". A stainless steel table where cooked pizzas are cut into slices and where other products are assembled prior to serving them to the customer.
"Oven". A power driven device operating at high temperatures used to bake food products.
"Automatic Dishwasher". A mechanical device consisting of: (1) a dirty dish/rinse table, used to rinse and prepare dishes for washing; (2) dishwasher compartment, where dishes are washed with hot water, soap, sanitizing chemical and pressurized water; and, (3) clean dish/drain table, where clean dishes drain, dry and are sorted for storage.
"Dough Proofer". A metal cabinet heated to approximately 95 degrees Fahrenheit, in which panned dough is placed to obtain the correct rise in the dough.
"Three Compartment Sink". A stainless steel sink, separated into three compartments used to wash, rinse and sanitize all kitchen tools, and smallwares not washed in the automatic dishwasher.
"Pan Gripper". This is a mechanical device used to grip certain types of pizza pans for purposes of lifting or carrying when they have been heated to a high temperature.
"Portion Cups". These are pre-measured cups used by Pizza Hut restaurants for portioning cheese and toppings for pizzas.
"Scales". This is a small table model scale used to weigh and portion ingredients used in the recipes of various products.
"Pan Separators". These are plastic items, of varying shape, diameter and circumference, used to separate pans filled with dough to protect the dough inside the pan from contamination and to allow pans to be stacked for storage.
"Dough Perforator". This is a mechanical device consisting of a handle attached to a small wheeled drum that is dotted with metal protrusions. It is used to perforate certain types of dough prior to topping to prevent formation of bubbles during baking.
"Cutting Board". This is a hard surface board, rectangular or square in shape, on which pizzas and other food products are cut.
"Reach In". A refrigerated piece of equipment with doors which open to allow dough or pizza ingredients to be stored inside for easy access.
"Scraper Block". A device with a stainless steel blade and a wooden handle in a rectangular shape used to cut dough for portioning, and scraping the make table/cut table surfaces off for cleaning.
"Prep Table". A table about 34 to 36 inches high, with a stainless steel top. The table is used as a work surface for the preparation of many ingredient items used in the Pizza Hut.
“Kitchen and Dining Utensils". Such as knives, spoons, spatulas, etc.
"Plates, Bowls, Mugs, Tumblers". and other items to serve food and beverages to customers.
"Spoon". A stainless steel device with a long handle and a curved end used for applying sauce to prepared dough.
"Pan". A round metal device with a raised edge for holding dough prior to topping and baking.
"Walk-in". A refrigerated compartment of sufficient size to allow the individual to actually walk into the refrigerated compartment to obtain or store perishable items. Compartment may be sufficiently cold to freeze items.
"Freezer". A refrigerated box maintained at sufficient cold temperatures so as to freeze items stored inside.
"Ice Machine". A device that automatically receives water, freezes it, and stores it as ice in an attached storage bin.
"Soda Dispenser" (pop machine). A device that mixes syrup and carbonated water and dispenses carbonated soft beverage (soda, pop).
"Point of Sale Computer". Electronic device used in tracking orders, inventory, payroll information. Contains cash drawer used to make change for customer transactions, track paidouts, delivery orders, dispatching.
"FMS" Field Management System. Software used on the point of sale computer that provides management information necessary in managing the day to day operations of the restaurant.
Miscellaneous equipment such as a telephone, carry-out boxes and bags, hand towels, etc.
Serving tray, ticket book, bus tub, flatware and other small items.
Note: Many restaurants have additional equipment such as beer boxes, spaghetti magic machine, etc.
PLACES WHERE WORK IS PERFORMED: This work is performed on the employer's premises. Location of premises may vary throughout the employer's Company. This job description was developed by observing the work in process and from information provided by the management of Daland Corporation.
- West Lebanon, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress.
By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience.
At Applebee's
- West Lebanon, being able to think quickly, take problems in stride, and work well as part of a team is a must.
Waiters/waitresses should learn the menu and continually educate themselves on specials.
A successful waiter/waitress will handle complaints with patience and grace.
Applebee's
- West Lebanon is located in Lebanon, NH, and this job is full time or part time.
Apply now!
- West Lebanon, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress.
By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience.
At Applebee's
- West Lebanon, being able to think quickly, take problems in stride, and work well as part of a team is a must.
Waiters/waitresses should learn the menu and continually educate themselves on specials.
A successful waiter/waitress will handle complaints with patience and grace.
Applebee's
- West Lebanon is located in Lebanon, NH, and this job is full time or part time.
Apply now!
- West Lebanon, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress.
By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience.
At Applebee's
- West Lebanon, being able to think quickly, take problems in stride, and work well as part of a team is a must.
Waiters/waitresses should learn the menu and continually educate themselves on specials.
A successful waiter/waitress will handle complaints with patience and grace.
Applebee's
- West Lebanon is located in Lebanon, NH, and this job is full time or part time.
Apply now!
- West Lebanon, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress.
By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience.
At Applebee's
- West Lebanon, being able to think quickly, take problems in stride, and work well as part of a team is a must.
Waiters/waitresses should learn the menu and continually educate themselves on specials.
A successful waiter/waitress will handle complaints with patience and grace.
Applebee's
- West Lebanon is located in Lebanon, NH, and this job is full time or part time.
Apply now!
- West Lebanon, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress.
By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience.
At Applebee's
- West Lebanon, being able to think quickly, take problems in stride, and work well as part of a team is a must.
Waiters/waitresses should learn the menu and continually educate themselves on specials.
A successful waiter/waitress will handle complaints with patience and grace.
Applebee's
- West Lebanon is located in Lebanon, NH, and this job is full time or part time.
Apply now!
- West Lebanon, we're looking for enthusiastic individuals to join our front of house team as a full time or part time waiter/waitress.
By joining our wait staff, you'll be expected to educate patrons on the menu, guide them through their meal, and provide a memorable experience.
At Applebee's
- West Lebanon, being able to think quickly, take problems in stride, and work well as part of a team is a must.
Waiters/waitresses should learn the menu and continually educate themselves on specials.
A successful waiter/waitress will handle complaints with patience and grace.
Applebee's
- West Lebanon is located in Lebanon, NH, and this job is full time or part time.
Apply now!
Remote working/work at home options are available for this role.