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Job Title: Desktop Support Technician
Location: Brookshire, TX (Onsite)
Job Type: Full-Time
Job Summary
We are seeking a reliable and customer-focused Desktop Support Technician to provide first-line technical support to end users in our Brookshire, TX location. The ideal candidate will have a strong foundation in IT fundamentals, excellent communication skills, and a CompTIA certification (A+, Network+, or equivalent).
Key Responsibilities
- Provide technical support for hardware, software, and peripheral issues
- Troubleshoot issues related to Windows and/or macOS systems
- Support users with login issues, password resets, and basic account access
- Install, configure, and maintain desktops, laptops, printers, and mobile devices
- Escalate unresolved issues to Level 2 support teams as needed
- Document incidents, requests, and resolutions in a ticketing system
- Assist with new hire onboarding and equipment setup
- Follow IT policies, procedures, and security best practices
- Deliver professional and courteous support to all end users
Required Qualifications
- CompTIA A+ certification (required)
- (Network+ or Security+ is a plus)
- Basic knowledge of:
- Windows 10/11 (macOS exposure a plus)
- Microsoft 365 (Outlook, Teams, OneDrive)
- Hardware troubleshooting (desktops, laptops, peripherals)
- Strong verbal and written communication skills
- Ability to work onsite in Brookshire, TX
- Willingness to learn and grow in an IT support environment
Preferred Qualifications
- Previous experience in a Help Desk or Desktop Support role
- Familiarity with:
- Active Directory (user accounts, password resets)
- Ticketing systems (ServiceNow, Jira, Zendesk, etc.)
- Remote support tools
- Customer service or technical support background
Work Environment
- Onsite support in an office or warehouse environment
- May require walking, lifting IT equipment (up to ~25 lbs)
- Standard business hours; occasional after-hours support may be required
Compensation & Benefits
- Competitive hourly rate or salary (based on experience)
- Benefits package may include health insurance, PTO, and paid holidays
- Opportunity for training, certification growth, and career advancement
* Profession: Physician
* Specialty: Oncology/Hematology
Shift(s) Description:
* 4 or 5 days per week
* Hours: 8:30 a.m. - 4:30 p.m.
* Admin day or 1/2 day if needed
Weekend Requirements:
* Yes, 1 weekend a month
On Call Requirements:
* Yes, 7 days of call including one weekend, 1 in 4 rotation
A healthcare facility near Mapleton, OR, is seeking a Locum Oncology/Hematology provider to join their team. Dates of Coverage:
* June - Ongoing
* Minimum 2 weeks a month - REQUIRED
Details:
* Clinical Responsibilities: Functions as a member of the clinical patient care team, performing tasks and procedures consistent with the training and licensure of a medical oncologist/hematologist.
* EMR: EPIC
* Setting: Outpatient - Free-standing cancer center
* Reason for Coverage: Physician retirement/relocations
* Schedule (Shifts and Hours): 4 or 5 days per week, 8:30 a.m. - 4:30 p.m., admin day or 1/2 day if needed
* Call Schedule: 7 days of call including one weekend, 1 in 4 rotation
* Call Ratio: 1:4
* Number of Physicians in Practice: 3 currently
* Trauma Level: 3
Certification Requirements:
* Board Certified in BOTH Hematology and Oncology - REQUIRED
* Active OR license - PREFERRED, WILLING TO ACCEPT PROVIDERS NEEDING TO OBTAIN
* Clean background/no malpractice - HIGHLY PREFERRED
* Self Query - NPDB at time of presentation - REQUIRED
* CAQH login and password - REQUIRED AT TIME OF OFFER
STATE LICENSE REQUIREMENTS:
* Oregon
Join our team near Mapleton, OR, and contribute to providing exceptional oncology and hematology care. This is an opportunity to make a meaningful impact on the lives of patients while enjoying the scenic beauty of the Pacific Northwest.
Job ID: J-217010
If you're ready to step into this fulfilling role, apply today to embark on a rewarding journey in oncology and hematology care. HDAJOBS MDSTAFF
Position Description
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.
The Minneapolis Police Department is looking for Police Lieutenant candidates who will command and supervise work units in the Police Department ensuring compliance with departmental policies, procedures and goals.
The police profession is a challenging and rewarding one. Police professionalism is based on community service, dedication to fair and impartial policing and honest enforcement of the laws. This specialized work, with and for the people of Minneapolis, comprises an extraordinary range of opportunities and responsibilities.
Work Location - This position currently works on-site only.
Reading materials will be sent at the conclusion of the work day to candidates following their application. Other means of accessing the materials online will be made available in the future and applicants will receive instruction on how to do so.
The City of Minneapolis is using NEOGOV as our online application system.
- Create a new account or use an existing account with NEOGOV ( ) to apply for a position at the City of Minneapolis.
- To create an account with NEOGOV, a valid email address is required. If you already have an account you can login by using your username and password.
- An updated resume is useful when creating an initial account. Uploading a resume will pre-populate corresponding fields within the online application, reducing the amount of data entry needed.
- A resume is not a substitute for completing the online application. If the online application does not include complete information (such as work history, address, phone number, etc.) it will not be considered further.
- After an application is submitted in NEOGOV, that application information will be available to use and update on future exam applications.
- Review your application thoroughly prior to submitting.
- You can use the save button if you would like to save and go back to the application.
- You are encouraged to apply as early as possible.
- NEOGOV will no longer allow access to the City's applicant tracking system using Internet Explorer browsers that are older than version 11.
Job Duties and Responsibilities
- Supervise, assign and schedule the work of subordinates in the enforcement of laws and ordinances for the Minneapolis Police Department.
- Interpret laws, ordinances and court decisions relating to enforcement activities.
- Interpret policies and procedures for application.
- Research and recommend policy and/or procedures governing department operations.
- Coordinate investigative activities at crime scenes and in other situations
- Perform public relations and community services work, i.e., attend block club meetings; respond to inquiries on safety and crime prevention, etc.
- Respond to requests for service as a watch commander.
- Effectively utilize available resources and monitor work to ensure proper performance of police functions.
- Ensure a harassment and discrimination free work environment.
- Develop and direct training programs.
- Assist with the preparation and monitoring of budget.
- Write clear, complete and concise reports and handle other related paperwork.
- Assume command of precinct or division in the absence of the commanding officer.
WORKING CONDITIONS: Exposure to hazards conditions and life threatening
situations.
Required Qualifications
MINIMUM QUALIFICATIONS:
Permanent employees currently holding the rank of Police Sergeant.
MINIMUM EXPERIENCE:
Five years of experience as a Police Sergeant OR 2 years as a Police Sergeant in a supervisory capacity
LICENSES/CERTIFICATIONS:
P.O.S.T. Certification
Valid Drivers License
- License must not have restrictions that would prevent the employee from driving city vehicles
Prior to moving onto the assessment center, candidates' internal affairs blue cards will be reviewed to determine if they are allowed to continue with the promotional process. An officer's disciplinary record will be considered as part of the selection process and may disqualify an applicant or cause them not to be selected depending on the severity and/or frequency of discipline. Additionally, applicants may be disqualified at any time for any reason outlined in the Civil Service Rules, including sub-standard performance.
OPTIONAL PREPARATION MATERIALS:
Virtual (Video-Based) testing preparation materials will be offered for optional viewing in advance of testing. Typically, a link to a written-examination overview video is sent out approximately 4-6 weeks in advance of the written examination administration date. Subsequently, a link to a set of assessment center orientation videos is sent out thereafter. Both links will be up and available for some period to allow for viewing on your own time, at your convenience. The assessment center videos are detailed and lengthy and may be best viewed across several "sessions" to allow you to best understand the information. The assessment center videos will also briefly cover the "Oral Exam", internally referred to as the Internal Promotional Interview and Assessment. Viewing the orientation videos is not mandatory, though they contain a great amount of information meant to level the playing field and allow you to better succeed in the promotional process. Notification regarding the written examination and assessment center orientations will be emailed to all applicants in advance.
TESTING COMPONENTS:
Written Exam (25%)
- The Written Exam is tentatively scheduled for May7, 2026, at the Minneapolis Police Academy located at 4119 Dupont Ave N, Minneapolis, MN. Time is forthcoming. Candidates are expected to be seated and ready to begin the examination on the scheduled time. Candidates who are late will not be permitted to take the written examination.
- The Written Exam is currently in development, and as a result, the passing score has not yet been determined. The passing score will be determined by the test developer (I/O Solutions). Applicants will be notified of the passing score after the administration of the Written Examination.
- The Assessment Center is tentatively scheduled for June 15- June 19th at the the Minneapolis Convention Center located at 1301 2nd Avenue South, Minneapolis, MN 55403. Times are forthcoming.
- Only applicants who receive a passing score on the Written Exam will be invited to continue with the Assessment Center process.
- The Assessment Center will have a passing score as well based on the rating scale employed at the time of the administration. This passing score will be provided to candidates after the administration of the Assessment Center. You will be notified of the passing point and your status within the Assessment Center. No scores will be provided until all components are completed.
- The IPIA will be administered at the same time as the Assessment Center.
- The IPIA is administered via technology and your responses will be video recorded to allow for ratings at a later date.
- As such, the IPIA will not be evaluated at the time of the Assessment Center administration, nor will the IPIA be evaluated by external law enforcement assessors. The IPIA videos will be reviewed by Human Resources as only those passing the Assessment Center at the designated cut-score will be evaluated.
- Candidates achieving a passing score on the Assessment Center will have their IPIA videos evaluated by a panel of internal assessors within the MPD.
Seniority Points (maximum of 2.0 points)
Years of MPD Service at Sergeant Rank (Total Points)
6 years and up to 10 years of MPD Sworn Service (0.5)
11 years and up to 15 years of MPD Sworn Service (1.0)
16 years and up to 20 years of MPD Sworn Service (1.5)
21 + years of MPD Sworn Service (2.0)
For purposes of determining seniority, the service must be for a full year (meaning 7 years and 11 months of service would still only qualify for 7 years).
To determine your total years of sworn service, contact the MPD Human Resources Team.
Education Points (maximum of 4.0 points)
Points will be awarded for:
- Bachelor's Degree. (2 points)
- Master's Degree or higher. (2 points)
Veteran's Preference Points
Qualified candidates shall receive veteran's preference points. Please see Minn. Stat. 197.455 for more details.
Union Representation:
This position is represented by Police Officers Federation:
hr/laboragreements/labor-agreements_police_index
Eligible List Statement:
The eligible list for this position will expire 2 years from the date of certification.
Knowledge, Skills and Abilities
- Bachelor's Degree in Law Enforcement or a related field highly desirable.
- Thorough knowledge of the principles, practices, laws, ordinances and regulations applicable to police work.
- Considerable knowledge of the principles and techniques of criminal investigation work, gathering evidence, interrogation, and criminology.
- Working knowledge of computer operations and software used in the assigned area.
- Good oral and written communication skills.
- Ability to relate to and work effectively with people of diverse cultural, economic, and ethnic backgrounds.
- Ability to supervise and instruct subordinates.
- Ability to write clear, concise and accurate reports.
- Mental and Physical ability to perform all essential functions of the position, which may including passing physical and psychological examinations.
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.
The City of Minneapolis is proud to be an Equal Employment Opportunity employer.
Location-: Chicago, IL
Duration-: 12 Months
Overview
We are seeking an associate level candidate to join our Global Business Support team who demonstrates the ability to think critically, exhibit sound judgment and thrive in a fast-paced environment. In this capacity, you will help maintain our current systems and processes so that our business can deliver optimal client service as well as project managing deliverables for the Shareholder Services organization.
OUR IMPACT
Clients Asset Management (GSAM) delivers innovative investment solutions through a global, multi-product platform. Client is one of the pre-eminent investment management organizations globally. Critical to the success of client is our ability to leverage a global team of talented professionals to define solutions and lead change across the operational infrastructure.
Within client, Shareholder Services is a global sales aligned service organization that provides high quality service and solutions to shareholders. Through their client service model, Shareholder Services enables distribution of Client investment products, provides consultative services, scale and controls, all with a focus on being accretive financially to the business.
Within Shareholder Services, the Global Business Support team associate is responsible for ensuring the continued operation of business process and system functionality across Shareholder Services globally including identification of system improvements and process enhancements, definition of business requirements, and communication with technology and other internal and external teams.
HOW YOU WILL FULFILL YOUR POTENTIAL
As a member of the Global Business Support team, you will be responsible for:
* 75% time allocation - Supporting Shareholder Services teams, vendors and clients with particular focus on system access/availability, data transmissions, and software/hardware upgrades.
* 25% time allocation - Oversee process improvement, maintenance and change initiatives throughout the entire project lifecycle including scoping definitions, requirements gathering, business requirement writing, process design, testing, and data analysis.
Primary Responsibilities:
* Resolve internal and vendor system issues that directly impact business operations and/or client interactions
* Oversee client FTP setup, testing, updates and resolve transmission issues
* Initiate vendor internal user setup for multiple vendor applications and banking portals
* Troubleshoot vendor application login issues
* Coordinate vendor hardware updates
* Recommend and drive process improvement to increase system robustness and mitigate risk of disruptions in operational workflows and client reporting
* Lead ad hoc projects within the Shareholder Services group
SKILLS & EXPERIENCE WE'RE LOOKING FOR
Basic Skills:
* Bachelor's degree required
* Exceptional communication, prioritization, organizational, time management and interpersonal skills
* Ability to work well under pressure, solve problems efficiently and multi-task in a deadline driven environment
* Demonstrates accountability and sense of urgency in achieving results/completing tasks
* Willingness to be a self-starter with excellent anticipation and strong analytical skills
* Attention to detail; strong Control/Risk mindset
* Exhibit sound judgment and integrity
* Exhibit a customer service mindset
* Flexible with hours (execute some after-hours testing)
Preferred Skills:
* Financial industry experience
* 1-3 years of financial services experience
* Project management experience
* Experience with business process improvement and business process design
* Familiarity with user acceptance testing methodologies
* Experience with Confluence, Jira, Excel, PowerPoint
Location: Remote
Duration: 12 Months
Overview
- The Business Systems Analyst (BSA) will support client's enterprise Identity & Access Management (IAM) transformation. This includes:
- WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
- PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
- Access governance improvements (who has access to what, and why)
- Cross?platform identity initiatives spanning Security Services
- This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.
Support identity initiatives that commonly require:
- SAML certificate lifecycle coordination
- SAML = Security Assertion Markup Language (a standard for single sign-on)
- Coordinating certificate rotation across multiple applications, environments, and vendors
- Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
- SAML connection migration planning and execution support
- Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
- IdP = Identity Provider (system that authenticates users)
- Migration readiness and execution tracking
- Requirements capture, integration mapping, status reporting, and risk/dependency management
- Documentation at scale
- Maintaining living runbooks and migration guidance in Confluence
- Keeping Jira work items audit-ready with clear ownership and due dates
Key Responsibilities
- IAM Program & WIAM Migration Support
- Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
- Entra ID = Microsoft's cloud identity service (formerly Azure AD)
- Track milestones and deliverables across workstreams, including:
- Certificate updates and expirations
- RBAC updates
- RBAC = Role-Based Access Control (access is granted by role)
- Compliance-driven tasks and evidence
- Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
- Conduct impact analysis of technology changes on business processes and IAM systems
- Provide system and business process support across multiple IAM program engagements
- Business Analysis & Delivery Coordination
- Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
- Business requirements (what is needed)
- Functional requirements (what the solution must do)
- Technical requirements (how it integrates and operates)
- Document and assess current-state IAM processes, integrations, and access models
- Maintain rigorous Jira notes including:
- Ownership, due dates, constraints, risks, dependencies, and decisions
- Maintain accurate, iterative Confluence documentation for all IAM projects
- Assist with data models and interface specifications where needed for IAM systems
- Log system and process changes using approved change management tools (e.g., FastTrack)
- Ensure IAM changes are properly tested before deployment
- Coordinate UAT and functional testing
- UAT = User Acceptance Testing (business confirms the solution meets needs)
- Meeting & Stakeholder Management
- Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
- Support collaborative system and data design sessions with users and technical teams
- Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
- Summarize meetings with clear action items and track accountability
- Present complex IAM options and tradeoffs in a clear, decision-supporting way
- ???Quality, Documentation & Governance
- Ensure IAM changes and access-control updates are properly authorized by management
- Handle confidential identity-related information professionally and securely
- Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
- Ensure documentation is clear, complete, current, and aligned to corporate standards
- Adhere to corporate policies, procedures, and IAM governance requirements
Requirements
- Core Experience (Required)
- Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
- Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
- Hands-on experience with IAM concepts and platforms, such as:
- Federation and SSO
- SSO = Single Sign-On (one login for multiple apps)
- SAML and certificates
- RBAC
- Directory technologies (e.g., LDAP/AD concepts)
- Strong understanding of SDLC and testing methods
- SDLC = Systems Development Life Cycle (plan build test deploy support)
- Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
- Technical & Analytical Skills (Required)
- Strong Excel skills for tracking plans, owners, timelines, and dependencies
- Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
- ODBC = Open Database Connectivity (standard way to connect to databases)
- Ability to produce process documentation that is structured and easy to follow
- Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
- Behavioral & Professional (Required)
- Strong stakeholder management and the ability to influence with data-driven reasoning
- Highly organized multitasker with attention to detail
- Energetic, engaging, and collaborative working style
- Demonstrates professionalism and ethical conduct in all interactions
- Education / Background
- BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
- 10+ years comparable experience)
- Compliance familiarity (security, audit, access control) strongly preferred
- Prior experience in Identity & Access Management, Security, or similar field
Products & Tools (Required vs. Nice to Have)
- Required (Day 1 Readiness)
- Jira (work tracking, user stories, acceptance criteria)
- Confluence (documentation, runbooks, migration guidance, decision logs)
- Servicenow (ticketing and request flows)
- Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
- SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
- Working knowledge of at least one identity platform:
- PingFederate (legacy federation) and/or
- PingOne Advanced Identity Cloud (AIC) and/or
- Microsoft Entra ID
- Nice to Have (Accelerators)
- Visio / Miro (process flows, integration diagrams)
- Splunk familiarity or other log query experience
- SharePoint (document management / collaboration)
- Microsoft Project / Project Server (formal project plans and dependencies)
- Change management tooling (e.g., FastTrack)
- Scripting familiarity (e.g., Python) for light automation or data validation
- eCommerce domain exposure (rare, but beneficial in some integration scenarios)
Certifications (Preferred vs. Nice to Have)
- Preferred
- Security/IAM adjacent certification (any of the below are helpful)
- CISSP
- Security+ (baseline security knowledge)
- Identity-focused training/certificates (Ping/Microsoft identity learning paths)
- Nice to Have
- CBAP / CCBA (IIBA Business Analysis certifications)
- CBAP = Certified Business Analysis Professional
- CCBA = Certification of Capability in Business Analysis
- Agile certification (CSM, PSM, or equivalent)
- CSM = Certified ScrumMaster
- PSM = Professional Scrum Master
- Cloud fundamentals (Azure fundamentals or similar)
- Testing certifications (ISTQB or equivalent)
- ISTQB = International Software Testing Qualifications Board
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
- Students are our top priority.
- We strive for excellence.
- We thrive on diversity.
- We celebrate collaboration.
- We champion innovation.
- We safeguard freedom of inquiry and expression.
- We nurture the wellbeing of our community.
- We act ethically.
- We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
About the School of Interactive Computing at Georgia Institute of Technology
The School of Interactive Computing () at the Georgia Institute of Technology invites applications for a tenure-track faculty position. Applicants will be considered at all ranks. We seek applications in the following, broader areas:
- Artificial Intelligence / Machine Learning (AI/ML)
o Computer Vision
o Human-centered AI
o Machine Learning
o Natural Language Processing
- Computer Graphics
- Robotics
o Human-Robot Interaction
o Mobile Manipulation
o Multi-/Human-Robot Teams
o Robot Learning
While these areas are of strategic importance to the School and the Institute, we will consider truly outstanding candidates in all areas that support the school's interdisciplinary mission and expand it in strategic directions.
Location
Atlanta, GA
Responsibilities
Tenure-track professors are expected to teach one course per semester, provide service to the School and the Institute, and engage in substantive research with collaborators in other disciplines.
Required Qualifications
Applicants must have a Ph.D. in Computer Science, or related field, prior to the start (hire) date.
Preferred Qualifications
Suitable candidates must have an established international reputation and have demonstrated exceptional impact, productivity, and leadership.
Candidates are also expected to demonstrate an exceptional commitment to the teaching and mentoring of undergraduate and graduate students through their research, teaching, or service activities.
Required Documents to Attach
Applicants should submit a letter of application, curriculum vitae, a statement of research interests, a description of teaching interests as well as their advising/mentoring philosophy, the names and contact information for at least three references, and three representative publications. We ask that applicants:
- Clearly indicate their research area(s) and focus in their cover letters.
- Have three reference letters sent to Academic Jobs Online (ajo/login/ja)
Note: Academic Jobs Online (AJO) - AJO is used only for reference letters all other application materials must be submitted through Careers
Applications will be considered beginning November 15, 2024, but the search will continue until the positions are filled.
Contact Information
Requests for information may be directed to .
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).
Background Check
The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening
Chicago, IL (Hybrid)
The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.
At AMA, our mission to improve the health of the nation
starts with our people. We foster an inclusive, people-first culture where
every employee is empowered to perform at their best. Together, we advance
meaningful change in health care and the communities we serve.
We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.
We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office.
This role manages the post-sale customer experience for group
membership institutions using MMX educational product. Responsible for
maximizing enablement, retention and ROI, while positioning Customer Success as
a differentiating attribute of AMA's educational products and brand. This role
oversees a team of Customer Success Managers, builds scalable systems to drive
engagement and institutional growth, and partners across internal teams to
deliver best-in-class customer experiences.
RESPONSIBILITIES:
Customer Success Framework and Operations
- Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance.
- Align service models to account segments and growth opportunities to optimize customer engagement.
- Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity.
- Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment.
- Develop business cases to integrate or invest in technologies that support customer scale.
- Coordinate cross-functional collaboration to enhance the post-sale customer journey.
- Identify and monitor key ROI metrics internally and on behalf of subscribers.
Customer Engagement Oversight
- Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle.
- Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders.
- Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials.
- Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges.
- Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement.
- Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans.
Staff Development & Management
- Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities.
- Analyze capacity and align resources to support team and individual goals.
- Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products.
May include other responsibilities as assigned
REQUIREMENTS:
- Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment.
- Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred.
- 7+ years of account management and customer relationship experience with segmented customers across multiple products required.
- 3+ years of people management experience required.
- Previous experience managing customers in a healthcare-related context preferred.
- Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty.
- Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
- Strong external presence to communicate with customers and stakeholders.
- Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting.
- Some travel is required.
This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.
The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.
We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.
THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION
Apply NowShare Save JobRemote working/work at home options are available for this role.
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
About the Role:
AntGen is the #1 Total Wireless Master Agent in the US. As we continue to expand and open more Total Wireless stores, AntGen LLC is seeking 6 newΒ Field Service Representative (FSR)Β to support, grow, and expandΒ Total Wireless branded retail locationsΒ within an assigned territory. This role serves as the primary field ambassador for the Total Wireless brand, responsible for driving sales execution, operational excellence, brand compliance, and market expansion.
The FSR partners with existing and prospectiveΒ Total Wireless dealersΒ to drive activations, improve plan mix, ensure brand and operational compliance, and support new dealer onboarding and store openings.
Open Territories:
β’ North Texas / OK Territory β Dallas, West Texas, Oklahoma, Arkansas
β’ West Texas / NM Territory β West Texas, New Mexico
β’ Mountain West Territory β Arizona, Utah, Nevada, Colorado
β’ Southeast Territory β Alabama, Georgia, South Carolina, North Carolina
β’ Midwest Territory β Illinois, Indiana, Kentucky, Missouri, Iowa
β’ Florida Territory β Miami, Ft. Lauderdale, South Florida
How to apply: Responsibilities:
Total Wireless Sales Execution & Growth
- Drive Total Wireless activations, port-ins, upgrades, and add-on services across assigned retail locations
- Execute and reinforce Total Wireless promotions, pricing initiatives, and device launches
- Coach store teams on positioning Total Wireless value-driven unlimited plans, competitive differentiation, and customer needs-based selling
- Improve performance against key Total Wireless KPIs, including activations, port-ins, plan mix, accessory attachment, and revenue per transaction
Dealer Partnership & Field Coverage Expectations
- Serve as the primary field representative for Total Wireless to assigned dealers
- Build strong partnerships with store owners and managers to align on sales performance, operational expectations, and brand standards
- Conduct a minimum of two (2) branded in-store visits per Total Wireless location each month, spaced approximately 10 days apart, to ensure consistent follow-up and execution
- Utilize structured visit agendas to address sales performance, training, merchandising, and compliance
Business Development & Market Expansion
- Identify, prospect, and recommend new potential Total Wireless dealers within the assigned territory
- Evaluate prospective dealer locations for market opportunity, competitive landscape, and brand fit
- Support dealer recruitment efforts through site visits, market analysis, and leadership recommendations
- Build relationships with prospective partners to drive long-term commitment to the Total Wireless brand
New Store Openings & Dealer Onboarding
- Participate in new Total Wireless store openings, remodels, and rebrands to ensure:
1. Compliance with Total Wireless branding, merchandising, and operational standards
2. Store readiness, system setup, signage, and promotional execution
- Support onboarding of new dealers and store teams by reinforcing:
1. Sales expectations and performance standards
2. Operational processes and compliance requirements
3. Commitment to Total Wireless brand priorities
- Conduct post-opening follow-up visits to ensure sustained execution and compliance
Training & Product Knowledge
- Deliver ongoing in-store and virtual training on:
1. Total Wireless plans, devices, and promotional offers
2. Sales behaviors, customer qualification, and objection handling
3. Competitive positioning within the prepaid wireless market
- Support onboarding and development of new store managers and sales associates
Merchandising, Branding & Customer Experience
- Ensure all locations meet Total Wireless branding and merchandising standards, including planograms, signage, and pricing accuracy
- Audit store presentation to ensure a consistent Total Wireless customer experience
- Execute brand refreshes, seasonal promotions, and marketing updates
Operations, Compliance & Process Excellence
- Reinforce Total Wireless operational policies related to activation accuracy, inventory handling, system usage, and procedural compliance
- Identify execution or compliance gaps and partner with dealers to implement corrective actions
- Support rollout of new Total Wireless tools, systems, and operational initiatives
Route Planning, CRM & Reporting
- Plan, manage, and optimize store visit routes usingΒ Liono360 CRM
- Log all store visits, photos, notes, action items, and follow-ups in Liono360 accurately and on time
- Track visit cadence, execution quality, and territory coverage through CRM reporting
- Provide regular field insights and performance updates to AntGen LLC leadership
Qualifications:
- 2+ years of experience in wireless retail, prepaid field sales, dealer support, or market development
- Demonstrated ability to manage a multi-store territory with structured visit cadence
- Experience using CRM and route management tools; Liono360 experience strongly preferred
- Proven ability to influence results through coaching, training, and relationship management
- Bilingual β fluent in English and Spanish (required)
- Strong organizational, communication, and time-management skills
- Valid driverβs license and reliable transportation
Preferred:
- Prior field experience with Total Wireless, Verizon prepaid, Metro by T-Mobile, or Cricket Wireless
- Experience supporting new dealer recruitment or store openings
Travel & Physical Requirements:
- Frequent travel within assigned Total Wireless territory
- Ability to stand, walk retail floors, and conduct in-store training
- Occasional overnight travel based on market needs
What AntGen LLC Offers:
- Competitive base salary plus performance-based incentives tied to Total Wireless performance and market growth
- Monthly car allowance
- Travel support as applicable
- Opportunity to directly impact the growth of a nationally recognized prepaid wireless brand
- Career growth within AntGen LLCβs expanding field services organization
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position: Account Recovery Specialist
Location: Milford, OH (Onsite)
Duration: FTE/ Direct Hire
Job Description:
The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards.
- Perform SOP driven review of cases received in workflow
- Validate customer details including name, registered email ID, and account usage patterns
- Verify the reason for account lockout such as:
β Enabling Two Factor Authentication (2FA)
β Cookie or login verification issues
βOwnership change or account recovery processes
- After validating all mandatory checks, initiate a templatized communication via the workflow to proceed with customer account activation or escalate to a compliance analyst
- Follow SOPs, compliance guidelines, and client policies
- Meet process KPIs including AHT, Quality and Compliance adherence.
- 0-2 years of experience (BPO/BPS preferred).
- Strong communication skills (verbal and written).
- Ability to handle high-sensitivity customer data with confidentiality.
- Proficiency in navigating different systems and tools.
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy.
- Eager to learn.
Salary Range :: $35,000 - $38,000 a year
Weβre Hiring!
West of Fairfax is seeking a motivated Part -Time Account Manager to join our Talent Department. This role is perfect for someone passionate about content creation,Β with strong social media strategy skills and the drive to excel in a fast-paced, high-impact environment.
Location: Palm Beach, Florida (must be based locally)
Travel: Willingness to travel for client shoots and events
Hours: Approximately 20 hours per week
Oversee Content Creation
- Collaborate with the team to create engaging content that aligns with the clientβs vision and platform goals
- Produce UGC as needed
- Support shoots, including ideation, production, and execution
- Must have strong content creation skills and experience
- Comfortable with editing
- Professional photography skills are a bonus
Platform Management & Strategy
- Manage social media accounts, daily posting, and community engagement
- Create social media handbooks detailing brand voice, logins, and key links
- Cultivate organic relationships with influencers and brands
- Stay up-to-date on social media trends and implement them in strategy
- Plan and manage content calendars and campaign initiatives
Analytics & Reporting
- Submit monthly analytics and insights per platform
- Suggest strategy pivots based on data
Client Relations
- Participate in weekly calls and strategy sessions with the client and team
- Communicate professionally and proactively
- Assist on shoots and events as needed
- Maintain strict confidentiality at all times
- Work well under pressure and present strategy confidently
Team Expectations
- Manage relationships and timelines with contractors
- Be a collaborative team player with a positive attitude
- Problem-solve and maintain confidentiality at all times
- 2+ years of social media management experience
- Strong communication skills and keen attention to detail
- Ability to thrive in a fast-paced, flexible environment
- Self-starter with the capacity to manage multiple priorities efficiently
- Passion for leveraging social media to make an impact
If youβre ready to bring your skills to a fast-paced, high-impact project and help shape a prominent clientβs digital presence, we want to hear from you!
Apply: Send your resume, portfolio (if applicable), and Instagram handle to
Job Title: Database Administrator
Type: Direct Hire
Location: Miami, FL (4 days onsite per week)
Summary
Our client is seeking an Associate Database Administrator to play a critical role in ensuring the optimal performance, availability, and support of enterprise database platforms, primarily MySQL. As a key member of the team, the ideal candidate will be responsible for managing, monitoring, and testing all databases across the enterprise, providing expert Tier III support for SQL databases supporting client-server and web-based applications. This role leverages technical expertise to drive database efficiency, scalability, and reliability while collaborating closely with development teams.
Responsibilities
- Analyze and troubleshoot custom application interactions with all databases, creating and executing queries to remediate integration issues.
- Create databases, configure file locations, transaction logs, indexes, and other database components. Support database migrations in collaboration with developers, ensuring performance and security.
- Assist in system and database modernization initiatives.
- Perform manual and scheduled maintenance procedures for backups, optimization, and indexing. Monitor logs, disk usage, and performance metrics to ensure functionality and accessibility.
- Troubleshoot database-related issues, including networking, connectivity, and performance challenges. Develop methodologies for ongoing performance assessment and identify areas for improvement.
- Support application development teams by performing server administration tasks, including assigning logins and granting access rights.
- Collaborate with developers to troubleshoot application-related issues.
- Utilize built-in SQL and third-party tools to collect and analyze statistical data. Implement optimizations and compare results to baseline performance.
- Document work performed and communicate updates to stakeholders via email and the service management platform.
- Perform other duties as assigned by management.
Requirements
- Advanced understanding of MySQL, MS SQL, or other relational database engines.
- Understanding of non-relational database engines such as MongoDB, REDIS, or Cassandra.
- Proficient in SQL management tools (e.g., MySQL Workbench).
- Understanding of server resources and management.
- Basic understanding of supporting software development throughout the SDLC.
- Familiarity with scripting and automation.
- Ability and willingness to quickly adjust priorities as business needs shift.
- Strong conceptual, analytical, technical, problem-solving, and reasoning skills.
Immediate need for a talented Laboratory Technician II .This is a 12+ Months contract opportunity with long-term potential and is located in Swiftwater, PA USA(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-06522
Pay Range: $ 26-$36 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- The candidate will be a member of the Viral Technology Flu support lab team and will be responsible for assisting with the execution of experiments within the process development laboratory.
- The candidate for this position will need to become trained on applicable production operations on the unit operations in the lab as well as general laboratory procedures.
- Following training, the candidate will be expected to independently execute assigned experiments with minimal direction from laboratory supervision.
- Perform technical process operations for developmental lots.
- Execute process unit operations including: tangential flow filtration, centrifugation (continuous and batch), virus inoculation and propagation, and sterile filtration.
- In order to support process development operations, candidate will also be required to support various lab functions such as: Solution and buffer preparation.
- Equipment cleaning, assembly, and sterilization.
- Sampling, sample login, transfer, and logging of results.
- General lab duties such as general housekeeping and cleaning and inventory management.
- Identify production issues and relays them to the laboratory management.
- Ensure all required paperwork is complete, accurate and done in a timely manner to ensure a quality product.
- Participation in cross-functional teams, where necessary, to assure correct performance of process operations and working with management to resolve process operations issues.
- Follow all procedures put into effect to ensure your safety as well as the safety of others.
- Participate in safety meetings, report all safety issues, concerns, incidents and near misses to the team leadership.
- Follow good documentation practices to record all activities performed and data generated in production of developmental experiments.
- The primary shift will be standard business hours, however, experiment schedule will also require overtime and off shift work.
Key Requirements and Technology Experience:
- Key skills: - Hands-on experience with tangential flow filtration, batch/continuous centrifugation, virus inoculation and propagation, and sterile filtration.
- Skilled in solution and buffer preparation, equipment cleaning/sterilization, sample handling, and general lab maintenance
- Experience with assay testing Flexibility and ability to take initiative.
- Demonstrated interpersonal skill, including flexibility and ability to work in a team environment.
- Experience with biopharmaceuticals, vaccines process development, or laboratory scale execution of tangential flow filtration, centrifugation (batch and continuous), cell culture.
- Demonstrated written and verbal communication skills.
- Demonstrated organization skills, ability to multitask, and work in a dynamic environment.
- MS Office 2010 or higher.
- Education: Two years of university in a scientific discipline plus experience in Vaccine, Biologic, or Pharmaceutical manufacturing or development or Bachelor?s Degree/Undergraduate Degree in scientific discipline plus experience in Vaccine, Biologic, or Pharmaceutical manufacturing or development.
- Preferred BS/BA Chemistry or Life Science..
- Hours 7am-3:30pm Open candidates who are willing to relocate at own expense Requirement to have the most recent influenza vaccination.
- Free Parking Possibility of 1 year extension, depending on performance NIOSH/ CSSE (Safety) respirators are required to be worn within the lab Lung function test will be required Role will entail 80% lab work, documentation
- PhD candidates would be considered overqualified
- MS Office Suite 1-3 year of experience relevant experience
- Hands-on experience with tangential flow filtration, batch/continuous centrifugation, virus inoculation and propagation, and sterile filtration.
- Skilled in solution and buffer preparation, equipment cleaning/sterilization, sample handling, and general lab maintenance.
- Experience with assay testing Flexibility and ability to take initiative Nive to have skills: HPLC - High Performance Liquid Chromatography
Our client is a leading Pharmaceuticals industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
An Archivist Associate is responsible for: developing and applying acquired job skills needed to support the receipt, login, distribution, disposal, and general oversight of materials submitted for archival purposes; managing study-related records, biological specimens, and study samples; and supporting the archival process by storing, distributing, and maintaining materials within the archive management system.
Essential Duties and Responsibilities
-Perform and document all procedures, materials, and results in compliance with applicable regulatory standards (protocols, methods, SOPs, etc.).
- Identify and communicate any issues with data to management.
- Follow archive security procedures and maintain the integrity of archived materials.
- Perform tasks including but not limited to, organizing, filing, retrieving facility and study related records, biological specimens, and samples.
-Assist internal and external customers with requests for current and finalized study materials under the control of the Archives department.
-Utilize the archival management system for indexing and maintaining materials in the archives or records management area.
- Review departmental and study specific data to ensure adherence to SOPs,
methods/protocols, industry standards, and regulatory requirements, as applicable, in timely manner.
- Follow regulatory requirements for retention of archived materials, in accordance with SOPs and protocols.
-Perform all other related duties as assigned
Minimum Qualifications
Education and Experience: HS/GED/Associateβs degree with 1-2 years of relevant experience.
Certification/Licensure: None.
Other:
- Ability to communicate verbally and in writing at all levels inside and outside the organization.
-Basic familiarity with Microsoft Office Suite.
- Computer skills, commensurate with Essential Duties and Responsibilities, including the ability to learn a validated system.
- Demonstrated effective communication and organizational skills.
IT Operations Specialist
Reports to: Director of Technology
Role Overview
The IT Operations Specialist supports day-to-day technology operations across corporate offices and jobsites. This role serves as the primary point of contact for end-user support and works closely with the Director of Technology to strengthen and mature the companyβs internal IT operations capability.
This position is ideal for a hands-on technical professional who enjoys problem-solving, working directly with users, and contributing to a structured and evolving IT environment.
Key Responsibilities
- Provide L1/L2 support for Windows 10/11 environments
- Troubleshoot Microsoft 365, Procore, Viewpoint, and related SaaS platforms
- Resolve login, MFA, and access-related issues
- Perform onboarding and offboarding (AD, M365 licensing, device configuration)
- Configure and deploy laptops, tablets, and mobile devices
- Troubleshoot basic networking issues (IP, DHCP, DNS)
- Coordinate with the MSP for escalations when required
- Maintain accurate ticket documentation and follow structured processes
- Identify recurring issues and suggest improvements
- Take ownership of assigned tickets through resolution or proper escalation
Qualifications
- 3β5 years of hands-on IT support experience (corporate or multi-site preferred)
- Strong Windows 10/11 troubleshooting skills and Microsoft 365 proficiency
- Hands-on experience managing users and groups in Active Directory (on-prem or hybrid preferred)
- Experience with Microsoft 365 in hybrid environments
- Working knowledge of networking fundamentals (IP addressing, DNS, DHCP, VLAN basics)
- Experience with ticketing systems
- Device provisioning experience
- Relevant certifications are a plus, demonstrated hands-on experience is highly valued.
Professional Skills
- Strong communication skills (technical to non-technical)
- Structured and methodical troubleshooting approach
- Process-driven and organized
- High accountability and ownership mindset
- Comfortable working in a hybrid internal + MSP support model
- Demonstrates responsiveness and reliability in hybrid work environments
Work Model
Primarily on-site role supporting multiple offices and jobsites.
On-site presence aligned with operational needs
- 1β2 remote days per week depending on workload and projects
- Full-time, MondayβFriday
- 7:00 AM on-site start time
- Occasional after-hours availability when scheduled in advance
About Us
Functional Lawyer (FXL) and Origins Incubator (OIC) help doctor-entrepreneurs build legally protected, scalable businesses. We are a fast-moving, mission-driven team based in Superior, Colorado.
We are seeking a highly organized, proactive Executive Assistant to support founder Scott Rattigan across legal, education, speaking, and content platforms. This is a high-trust, in-person role for someone who thrives in dynamic environments and loves making a founder 2β3x more effective.
Mission of the Role
Free up the executiveβs time and mental bandwidth so he can focus on strategy, clients, content, and partnerships.
You will own his calendar, inbox, logistics, and follow-through across both brands. You will be the operational backbone behind conferences, events, podcasts, partnerships, and content coordination, ensuring nothing falls through the cracks and Scott is always prepared, focused, and on time.
This is not a βrandom admin tasksβ role.
This is a high-ownership, impact role.
Key Responsibilities
Executive & Administrative Support
- Own Scottβs calendar: scheduling, rescheduling, and protecting priorities
- Manage and triage inbox; draft responses and flag only what truly needs input
- Coordinate travel, speaking engagements, and meetings
- Prepare daily/weekly briefs
- Assist with client troubleshooting (logins, payments, email issues)
- Support Stripe payment issues, receipts, and failed payments
- Act as a trusted point of contact for partners, affiliates, speakers, and event organizers
- Handle ad hoc EA tasks with discretion and judgment
Conferences, Events & Partnerships (FXL + OIC)
- Serve as primary coordinator for conferences, retreats, meetups, and webinars
- Manage logistics, schedules, communications, and follow-ups
- Work closely with the team on event and retreat planning
- Coordinate cross-promotion with affiliate companies (newsletters, webinars, speaking)
- Nurture and maintain partnership relationships
Podcast, Media & Content Support
- Manage podcast invitations, outreach, scheduling, and confirmations
- Coordinate recording logistics and guest communication
- Track appearances and ensure follow-up assets (links, graphics, clips) are delivered
- Coordinate with marketing team to ensure social content is properly supplied
- Maintain content calendars aligned with launches and events
Speaker & Expert Coordination (OIC)
- Coordinate expert speakers for Origins Incubator programming
- Manage outreach, scheduling, prep materials, and follow-up
- Keep speakers aligned with timelines, expectations, and deliverables
Ideal Candidate
- 2β5 years experience in Executive Assistant, administrative, or operations role
- Experience supporting a founder or professional services firm is a plus
- Exceptionally organized; loves systems, checklists, and closing loops
- Proactive self-starter who anticipates needs and solves problems independently
- Strong written and verbal communication skills
- Tech-comfortable (Google Workspace, scheduling tools, social platforms; CRM/project tools a plus)
- Professional, discreet, and comfortable working around legal, education, and healthcare topics
- Thrives in fast-moving environments with multiple stakeholders
This Role Is NOT For You If
- You need constant hand-holding
- You prefer repetitive, low-ownership work
- You get flustered by shifting priorities
- You are casual about follow-through or confidentiality
Why This Role Matters
Functional Lawyer and Origins Incubator help clinician-entrepreneurs build protected, scalable businesses. Scottβs ability to create, teach, and lead is the constraint. Your work directly increases his capacity, and the number of clinicians and patients impacted.
If you want a front-row seat to high-level strategy, events, entrepreneurship, and media β and you love making things run β this is your seat.
Location & Schedule
- Location: Superior, Colorado (in-person at our office in downtown Superior)
- Schedule: Full-time, in personΒ
- Occasional flexibility required around events and travel
- Reliable commute to Superior, CO required (or plans to relocate before start date)
What Success Looks Like in the First 90 Days
You are winning if:
Time & Focus Protection
- Scottβs calendar is accurate, prioritized, and reviewed weekly
- No missed meetings or double bookings
- At least 20% of his week is proactively blocked for deep work
Inbox & Communication Control
- Inbox triaged daily with clear organization
- You draft or handle most routine communication
- Partners and speakers experience you as the reliable point of contact
Events, Conferences & Partnerships
- All events have clear timelines and checklists owned by you
- No missed deadlines for logistics or follow-ups
- Post-event follow-up completed within 3 business days
Content & Media
- Podcast invites and recordings scheduled without chasing
- Content calendars aligned with launches, speaking, and events
- Clips and assets delivered to the content team on time
Systems & Ownership
- Recurring processes documented in simple checklists
- Clear priority tracking so nothing gets dropped
How to Apply
Fill out our internal application here:
About Williams-Sonoma DC - Lakeland, FL
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williamsβ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams β Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery β and are looking for a job with a strong opportunity for gaining new skills and for advancement β our Supply Chain Organization could be just the place for you.
Williams-Sonoma, Inc Supply Chain Overview
By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.
- Over 4,000 Full-Time Associates across the Supply Chain
- 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
- Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
- Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
- Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
- Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
- 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
The Operations Manager β Final Mile Hub is located in Lakeland, FL.
You'll be excited about this opportunity because you will....
- Lead, coach, and develop company associates and foster a culture of accountability and high performance. Oversee labor scheduling, shift planning and attendance tracking. Monitor employee productivity and operational efficiency, identifying and addressing performance gaps. Conduct regular safety meetings, training sessions, and compliance audits to maintain workplace safety and operational excellence
- Build, maintain and manage relationships with third-party delivery partners (3PLs), independent contractors, and company employees to ensure adherence to company policies and procedures
- Oversee daily final-mile delivery operations, ensuring efficiency, cost control, and adherence to Final Mile performance metrics. Monitor route optimization strategies to improve delivery speed and delivery quality while reducing operating costs. Conduct weekly performance reviews of third-party partners and review contracts to ensure alignment with business objectives
- Drive a customer-centric culture by improving complete, on-time delivery, reducing damages, and improving upon returns and replacement rates. Manage escalations and determine resolution to maintain high service standards and customer satisfaction
- Oversee the maintenance and organization of the warehouse, ensuring compliance with OSHA regulations and company safety policies. Conduct regular safety inspections, risk assessments, and accident investigations, implementing corrective actions as needed
- Maintain inventory control processes, ensuring accurate tracking of shipments and minimizing loss or damage. Ensure dock flow efficiency, optimizing staging areas and coordinating with delivery schedules
- Develop and execute contingency plans for seasonal demand, weather disruptions, and other logistical challenges
Check out some of the required qualifications we are looking for in amazing candidatesβ¦.
- High School Diploma or Equivalent, and 3 - 5 years of furniture/final mile distribution or manufacturing management/leadership experience
- In lieu of a degree, 6-8 years of progressively responsible furniture/ final mile distribution leadership experience
- This is an onsite and in office role
- Strong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skills
- Must be highly organized and process oriented
- Ability to complete multiple tasks consistently and on time
- Warehouse Management System experience
- Solid understanding of Safety and OSHA standards
- Exceptional organizational and time management skills to successfully respond to urgent situations
- Ability to adapt and change processes to keep pace with the evolving business requirements
- Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint
We prefer some of these qualities as wellβ¦.
- Six Sigma Black Belt or demonstrated Lean Manufacturing experience
- Knowledge and execution of Final-mile delivery models, including white-glove service and same-day or multi-day delivery routing
- Exposure to furniture manufacturing, distribution and/or big box distribution
- Final Mile Transportation carrier contract negotiations or procurement experience
- Expert understanding Safety and OSHA standards
- Bilingual in Spanish
Review these physical requirements, as they play a major part in this roleβ¦.
- While performing the duties of this job, the associate is required to stand, walk, talk and hear
- Associates must be able to move, lift or carry heavy objects or materials up to 50-100 pounds
Our company benefits are second to none in the industryβ¦.
- Generous discount on all Williams-Sonoma, Inc. brand products
- 401(k) plan and other investment opportunities
- Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
- For more information on our benefits offerings, please visit
- To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)
EOE
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
Senior Program Manager, Refrigeration
Come see what's cookin' at HelloFresh!
At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people.
We are the industry leader in meal-kit subscription services and we're growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.
The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.
Job Description:
As the Refrigeration Program Manager, you will work with the maintenance teams, refrigeration technicians, vendors, food safety, engineering, and other departments to drive performance metrics of the refrigeration team. You will be responsible for the on-going development and improvement of the refrigeration program. This will include development of preventative maintenance plans, achieving sustainability goals, driving efficiency of key performance metrics, overseeing IOQ processes, and working toward the betterment of all maintenance goals related to HVAC and refrigeration across the network.
You will..
- Maintain compliance with all safety, food safety, and security standards.
- Create and execute training classes specifically focused on technicians' needs.
- Plan and host manufacturer lead training courses for technicians based on needs.
- Review and give input on 3PS vendor quotes, service level agreements, and planned maintenance agreements.
- Successfully implement multi-facility planned maintenance programs focused on building mechanical systems, to include HVAC, Refrigeration, Glycol systems, etc.
- Travel to multiple locations to provide instructor led training to MRE technicians.
- Participate in the interview and selection process for Industrial Refrigeration Technicians.
- Drive regulatory compliance on relevant EPA and OSHA regulations and standards.
- Develop and implement a long-term strategy to absorb refrigerant and HVACR spare parts purchasing and storage.
- Ensure EPA refrigerant logs are accurate and properly maintained.
- Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate.
- Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment, specializing in refrigeration and base building mechanical systems.
- Partner with construction on commissioning of new refrigeration and base building systems.
- Audit vendor work and provide feedback to leadership on quality of work and SLA performance.
- Write and/or modify PMs to standardize across the network and increase effectiveness.
- Oversee building project work as assigned.
Mandatory Requirements
You have..
- 8-10 years of experience with large commercial and industrial refrigeration systems.
- 3-5 years of leadership experience.
- Advanced understanding of rack system refrigeration and associated equipment.
- Current Environmental Protection Agency (EPA) Section 608 certification and the ability to certify as a proctor for EPA certification for MRE technicians.
- Ability to demonstrate excellent work habits in line with Good Manufacturing Practices (GMP's).
- Ability to conform to all OSHA, PSM, HAZMAT, and HelloFresh safety programs and regulations.
- Ability to demonstrate understanding of proper handling and recycling procedures for chlorofluorocarbon (CFC), hydrochlorofluorocarbon (HCFC), Hydrofluro-Olefins (HFO), CO2, and other industry standard refrigerant types.
- Advanced computer skills.
- Knowledge of general construction standards and techniques.
- Ability to read and understand drawings, schematics and diagrams.
- In depth experience working with Heating, Air Conditioning, Ventilation, and Refrigeration systems to include controls, refrigerant handling, electro mechanical troubleshooting, proper system charging techniques, electrical and refrigerant safety protocols.
- Ability to travel as necessary (up to 50%) for business purposes.
- High School diploma or equivalent.
- The ability to motivate learning and thrive in a teaching/training role.
- Acute understanding of electro-mechanical circuitry and it's functionality.
- Excellent follow through, judgment, and common sense. "Make it happen" attitude.
You'll get...
- Competitive Salary & 401k company match that vests immediately upon participation
- Generous parental leave of 4 weeks & PTO policy, as well as paid holidays off
- $0 monthly premium and other flexible health plans
- Amazing discounts, including up to 75% off HelloFresh subscription
- Flexible scheduling & advancement opportunities
- Emergency child and adult care services
- Snacks & monthly catered lunches
- Collaborative, dynamic work environment within a fast-paced, mission-driven company
Your decision to redact this information will not adversely affect the consideration of your application. We evaluate all candidates based on their skills, qualifications, and experience. Please be aware that should you receive a conditional offer of employment, we may be required to request this information for legally permissible purposes, such as verifying eligibility for employment or for benefits administration and background checks.
Colorado Pay Range
$111,100β$129,600 USD
Texas Pay Range
$103,400β$120,600 USD
Newark, NJ Pay Range
$118,900β$138,700 USD
Arizona Pay Range
$103,400β$120,600 USD
This position is also eligible for the HelloFresh equity plan.
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
- Europe:
- APAC:
- United States:
- Canada:
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
The role
We are hiring a Staff Product Manager to define and lead the vision for HelloFresh's Benefit Optimization platformβusing intelligent technology to deliver the right benefit to the right customer at the right time.
You'll lead the Benefit Optimization squadβa team of Data Scientists and Machine Learning Engineers on a mission to develop technology that delivers the best possible benefits to our customers. Together, you'll build the AI-powered engine that transforms how HelloFresh personalizes value across millions of customers. In this role, you will evolve HelloFresh's benefit delivery from generic offers to sophisticated ML-powered recommendations that understand customer preferences and drive intended actionsβtransparently and ethically. Your scope spans the entire customer journey: from first discovery, to reacquisition and active retention.
You will advocate for a customer-centric product philosophy: treating optimization as a tool for empowerment rather than behavioral manipulation. By working backwards from user needs, you will ensure our AI helps customers make better-informed decisions. This commitment to trust and transparency is our primary lever for growth; when customers feel truly understood, it naturally drives long-term retention, higher order frequency, and brand advocacy.
You will serve as the voice of the customer across data science, engineering, and marketing teamsβtranslating ML capabilities into customer-first experiences while maintaining rigorous standards around transparency, privacy, and fairness.
What you'll do
- Own the vision and roadmap for benefit optimization across the entire customer lifecycleβevolving from basic segmentation to ML-powered systems that deliver the right offer to each customer at the right moment.
- Scale decision making on benefits across all markets and touchpoints, ensuring consistent experiences that customers understand and appreciate while navigating complex technical and operational challenges.
- Partner with data science to build ML models that predict what customers valueβensuring recommendations are relevant, timely, and fair across diverse customer segments.
- Define success metrics that balance customer outcomes (satisfaction, retention, engagement) with business goals (conversion, LTV, discount efficiency)βmeasuring what matters for both customers and the company.
- Drive cross-functional alignment as a single-threaded leader across Tribes and Alliancesβconnecting Commercial, Marketing, CRM, and Growth teams around a unified benefit strategy.
What you'll bring
- Strategic ML Product Leadership: 6+ years of PM experience (Senior/Staff level) with a proven track record of architecting and scaling personalization engines or recommendation systems that move the needle for millions of users across multiple markets.
- Technical Fluency & Data Partnership: A deep-seated ability to partner with Data Science and ML Engineering teams; you are as comfortable discussing model performance, feature engineering, and causal inference as you are defining a product vision.
- Commercial & Subscription Acumen: A sophisticated understanding of subscription economicsβspecifically how pricing dynamics, promotional logic, and personalized offers impact LTV and churnβallowing you to balance business growth with user value.
Interacting with front-end developers, designers, product managers and our teams around the world is very much part of our day-to-day, so communication skills are vital. We are looking for strong problem-solvers who can apply their engineering skills to a wide range of platforms and environments, while also acting as an ambassador to coach team members and stakeholders.
You'll get...
- Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education
- Up to 75% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
New York Pay Range
$200,000β$250,000 USD
This position is also eligible for the HelloFresh equity plan.
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
- Europe:
- APAC:
- United States:
- Canada:
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.
Reporting directly to the Global Vice President, Total Rewards, the Global Director, Compensation Operations is the senior leader accountable for the effectiveness and efficiency of key global compensation programs. This role will have ownership over global job architecture management, job evaluation methodology, and flawless delivery of all annual pay cycles and compliance initiatives across 19 countries. Scope of this role includes the development, evaluation, and continuous improvement of existing executive, salaried, and hourly compensation programs, generating critical data insights, and how leaders and employees engage with them. This person will drive process automation, ensure that all compensation budgets and practices are defensible, transparent and aligned with HelloFresh's strategic goals and all programs and processes support our strategy to attract, motivate, and retain the right talent, building a great place to work.
You will...
I. Global Programs Ownership
- Global Job Levelling & Evaluation: Govern, and execute the global Job Architecture including job levelling and titling nomenclature. Lead the implementation and standardization of the job evaluation methodology used to grade and level all roles worldwide (VP+ down to Front-Line).
- Pay Structure Development & Administration: Design, model, and maintain global pay structures and salary bands. Ensure pay ranges are aligned with the strategic market positioning.
- Benchmarking & Market Pricing: Direct the enterprise benchmarking and market pricing process to ensure compensation programs remain market relevant and aligned to the Total Rewards strategy while ensuring internal equity.
- Pay Practice Guidelines: Develop, document, and publish comprehensive global pay practice guidelines, tools and policies (e.g., managing promotions, starting salaries, retention awards) that enable HRBPs and Talent Acquisition while ensuring legal compliance and internal equity across all regions.
- Policy Development: Lead the development and maintenance of formal global compensation policies, ensuring adherence to the Total Rewards philosophy and ease of use and understanding for HRBPs, leaders and employees.
II. Global Operations, Financial & Compliance Execution
- Compensation Budgets & Forecasting: Lead the annual process for developing, modeling, and securing approval for global Compensation Budgets and forecasting (including merit, promotions, and variable payout pools).
- Annual Cycle Leadership: Own the end-to-end operational execution of major global compensation cycles (merit review, incentives and equity administration) for executives, salaried and hourly employees, ensuring timely, accurate, and standardized delivery across all countries. Oversee in partnership with the People Services team the administration of compensation changes including equity program, variable compensation programs and job rating/evaluation.
- Global Compliance Initiatives: Direct the operational execution of key global compliance initiatives, including data collection and analysis necessary for the EU Pay Transparency Directive and legal consultation with Works Councils.
- Budget Compliance Oversight: Implement rigorous financial controls to audit and reconcile Compensation Budget spend against approved Finance targets throughout the year.
- Workday Integrations & Automation: lead Workday integrations related to compensation data flow (e.g., to Payroll/Finance) and implement process automation to reduce manual effort and system errors.
III. Data Reporting & Stakeholder Management
- Data Reporting & Insights: Oversee the development and maintenance of executive-level compensation dashboards and reports. Ensure timely and accurate reporting for strategic decision-making and financial forecasting.
- Stakeholder Management: Foster strong partnerships with business leaders, HR Business Partners, and People Team functional experts to develop compensation solutions that meet the needs of the business while ensuring global consistency and alignment to the Total Rewards strategy. Act as the final point of escalation for complex compensation issues - developing and coordinating solutions across the People team that ensure relevant and timely solutions.
- Team Leadership: Lead, mentor, and develop the global Compensation Operations team, fostering a culture of accountability and continuous process improvement.
You are...
- People Advocate + Culture Curator: your passion for solving people problems and dedication to delivering a positive employee experience make you an awesome ambassador for our culture & team
- Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
- Innovative: you enjoy brainstorming creative methods for problem-solving
- Interpersonal: you're intuitive, engaging, and outgoing; you're engaging and instantly connect with people
- Flexible: you thrive in autonomous environments with high growth and don't get overwhelmed easily
- Embrace Ambiguity: if there is not a clear path, you thrive and get excited from the path you can forge
- Self starter but collaborator, independently motivated, leads oneself, works cross functionally, and embraces stakeholder management
- Professional: you have a high level of integrity and handle confidential information with tact
You have...
- Certification: Certified Compensation Professional (CCP) or extensive experience in Workday Compensation Modules is highly preferred.
- Bachelor's degree in Human Resources, Business Administration, Finance, or other related field
- Formal certifications, such as Certified Compensation Professional (CCP) and compensation coursework a plus
- A minimum of 10+ years of progressive experience in designing and implementing compensation programs, with at least 3 years managing a global or multi-regional compensation function.
- Technical Mastery: highly proficient in spreadsheeting software (Excel/Google Sheets) and Workday Compensation configuration (including merit, report writing, and integration points.
- Process Excellence: Demonstrated ability to lead process redesign and continuous improvement initiatives in a high-volume, global HR environment.
- Prior people management experience
- In depth knowledge and understanding of compensation design, administration, and engagement for both salaried and hourly employees
- A track record of designing and implementing successful and creative compensation programs
- Comfort presenting to senior management and executive presence
You'll get...
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
New York Pay Range
$174,251β$232,286 USD
This position is also eligible for the HelloFresh equity plan.
About HelloFresh
We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
- Europe:
- APAC:
- United States:
- Canada: