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New Restaurant Opening
1221 Hospitality and lifestyle company is seeking a EXECUTIVE CHEF for SPICE’s NEW LOCATION - ATL! This position is responsible for the overall food quality of all food items, controls COGS, trains and oversees all kitchen employees and areas, ensures company standards. The Executive Chef is responsible for leading, educating, motivating, and energizing the team. The Executive Chef leads the BOH team and delivers exceptional, unforgettable guest experiences to every guest every time!
SPICE is a sophisticated global fusion restaurant specializing in bold flavors, shared plates, premium proteins, sushi, and elevated entrees — all executed with modern precision in a sleek, upscale setting, paired with a vibrant cocktail program.
The Executive Chef is responsible for the overall food quality of all food items, controls COGS, trains and oversees all back of house employees and areas, ensures company standards and may be responsible for seasonal specials and menu changes.
Duties & Functions:
- Maintain constant quality control of all food prepared and ensure it meets Restaurant standards and is served on time.
- Understand the operational set up and principle of the restaurant
- Oversee and collaborate with the Sous Chef at all times to produce the highest culinary standards
- Hiring and training staff to prepare and cook all the menu items
- Identify training needs and conduct training for all back of house team members and positions
- Coordinate the kitchen team and support any position that is in need of help
- Complete necessary food and station preparation prior to the scheduled event
- Ensure efficient and accurate use of produce, products and equipment in and around the kitchen
- Ensure that hygiene and safety protocols are implemented and enforced to the highest standard
- Conduct inventory of ingredients and equipment and placing orders.
Specific Job Knowledge & Skills
- Culinary degree preferred, High School or equivalent required
- Three to five years in a management position, preferably in an upscale or lifestyle brand hotel
- Ability to thrive in a high-pressure environment
- Passion for food and for creating exceptional guest experiences
- Gracious, friendly, and fun demeanor
- Ability to multitask, work in a fast paced environment and have a high level attention to detail
- Strong verbal and written communication skills in English, prefer bilingual English/Spanish
- Develop and maintain positive and productive working relationships with other employees and departments
- Ability to promote an environment of teamwork
- Available to work on call shifts, after hours, over weekends and on holidays
Benefits & Perks
As a full-time employee, you are eligible to participate in a comprehensive benefits package designed to support your health, well-being, and work-life balance. Benefits include:
- Medical Insurance.
- Dental Insurance.
- Vision insurance.
- Paid Time Off (PTO).
The opportunity
Delaware North Sportservice is hiring seasonal In Seat Runners to join our team at American Family Field in Milwaukee, Wisconsin. As an In Seat Runner, you will work with team members to deliver food and beverage orders to guests.
If you are looking for a role offering opportunity, and potential to learn where your efforts are rewarded, apply now.
Pay
$8.50 - $8.50 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Set up beverages and snacks. Prep condiments.
- Coordinate with Chef and kitchen staff to ensure timely and accurate preparation and delivery of food.
- Runs food and beverage orders from the kitchen out to guests in the seats.
- Ensure guest satisfaction upon receipt of their order.
- Verify IDs when serving alcohol/ follow alcohol service guidelines.
- Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance.
- Maintain kitchen and suites cleanliness and organization at all times.
- Assist with stocking and counting inventory.
More about you
- Strong time management and organizational skills.
- Strong verbal and written communication skills; ability to communicate with staff and guests.
- At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred.
- Ability to work flexible hours, including nights, weekends, and holidays, as needed.
- Excellent communication skills.
- Must be at least 18 years of age.
- Ability to perform opening, mid and closing duties as outlined by management.
Physical requirements
- Constant standing, walking, bending, reaching, and repetitive motions.
- Ability to maneuver between seats and around the concourse to deliver food to guests.
- Ability to lift, balance and move large food trays, weighing up to 35 pounds.
- Visual acuity and hearing sufficient to take orders and prepare checks.
- Ability to lift up to 35 pounds for set-up, service, and clean-up.
- Ability to stand or walk for the entire length of shift; may include walking up and down stairs.
- Ability to work in variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment.
Shift details
Days
Evenings
Holidays
Weekends
Who we are
Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
The opportunity
Delaware North Sportservice is hiring seasonal Suite Runners to join our team at American Family Field in Milwaukee, Wisconsin. As a Suite Runner, you will be responsible for quickly responding to changing needs within the suites.
If you are looking for a fast-paced role offering opportunity, and potential to learn where your efforts are rewarded, apply now.
Pay
$10.00 - $10.00 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.
What will you do?
- Take note of relevant information during pre-shift briefing, including service scheduling and guest notes
- Coordinate with chef and kitchen staff to ensure timely preparation and delivery of food
- Maintain a comprehensive knowledge of all menu items, ingredients, and preparations
- Assist kitchen with the presentation of courses, explaining any relevant missing menu items
- Verify kitchen and dining room cleanliness at all times and assist in counting china, glass, silver, and linen
More about you
- Minimum of 1 year of experience as a runner or busser
- Ability to work flexible hours, including nights, weekends, and holidays
- Excellent communication skills
Physical requirements
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to maneuver between tables and around corners
- Ability to lift up to 35 pounds
Shift details
Days
Evenings
Holidays
Weekends
Who we are
Delaware North operates concessions and premium dining services at the 41,900-seat American Family Field, home of the Milwaukee Brewers since 1970. We manage concession outlets, suites, all-inclusive areas and clubs at the stadium. We also operate J. Leinenkugel's Barrel Yard Brewery, Bar, and Restaurant. The culinary team partners with many local vendors to infuse Milwaukee staples into the food and beverage offerings.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
The opportunity
Delaware North Sportservice is hiring seasonal Servers to join our team at Globe Life Field in Arlington, Texas. As a Server, you will be the face of our restaurant and play a critical role in providing excellent service to our guests.
Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.
Pay
$3.00 - $3.00 / hour
Information on our comprehensive benefits package can be found at .
What we offer
We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules
What will you do?
- Greet guests, provides menus, clearly communicates restaurant specials, answers questions about menu items, collects food and beverage orders, serves items ordered, and attends to guests' needs throughout their visit
- Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed
- Serve alcoholic beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures
- Prepare and deliver the check to guests at the table, accept and process the payment
- Collaborate with other restaurant servers and kitchen and bar staff
- Perform opening, closing, cleaning, and side work duties, as assigned
- Ensure all equipment and workspaces are clean, sanitized, organized, and working properly
More about you
- Experience in cash handling and credit card processing is required
- At least one year’s experience as a server in a high-volume environment is preferred
- Previous experience with a point-of-sale system in a service or hospitality environment preferred
- No high school diploma or GED required
Physical requirements
- Constant standing, walking, bending, reaching, and repetitive motions
- Ability to maneuver between tables and around corners
- Ability to lift, balance and move large food trays, weighing up to 35 pounds
- Visual acuity and hearing sufficient to take orders and prepare checks
- Ability to lift up to 35 pounds for set-up, service, and clean-up
- Ability to stand or walk for the entire length of shift; may include walking up and down stairs
Shift details
Evenings
Weekends
Events
Who we are
Delaware North operates concessions, suites, catering, premium dining, and retail management at Globe Life Field, home of the Texas Rangers since the park opened in 2020. We manage concession stands at the 40,300-seat stadium with a menu offering classic stadium food options, and an ample supply of vegan options.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.
Together, we're shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
Voted one of the Best Places to Work in the North Bay for the second consecutive year, Graton Resort & Casino offers exciting career opportunities within multiple departments and its leaders support continual career development and advancement.
The Restaurant Chef responsibilities include overseeing the culinary operations of a designated restaurant outlet. This position is primarily responsible for planning, organizing, directing and supervising the work of Team Members in a restaurant kitchen environment, and all culinary related tasks. The Restaurant Chef works in conjunction with the Restaurant General Manager to uphold quality standards, maintain consistency and ensure timely execution across all meal periods. Key responsibilities include developing new menus, preparing, testing, tasting and controlling new menu items, as well as following established recipes provided by Food Operations leadership and/or restaurant brand partners. The Restaurant Chef maintains updated and accurate recipes and cost of all dishes.
Required Qualifications:
- Minimum of five (5) years of culinary experience in related fields.
- At least two (2) years of experience in a high-volume and/or fine dining environment.
- Strong understanding of profit and loss statements, cost control, menu planning, budgeting, training, inventory control, and sanitation.
- Ability to work in all aspects of kitchen operations, including high-volume production across breakfast, lunch, and dinner services. Proficiency in fine dining techniques, butchering, baking, soups, stocks, sauces, roasting, sautéing, broiling, grilling, and cold food production.
- Ability to communicate clearly and professionally with guests, Team Members, and management in both written and verbal forms.
- Strong ability to manage time effectively and work independently with minimal supervision.
- Must be able to work a flexible schedule, including nights, weekends, and holidays as needed.
- Demonstrates maturity, sound judgment, and the ability to make effective decisions, even in high pressure or challenging situations.
- Must be able to obtain a gaming license from the Graton Gaming Commission during the preemployment hiring process. Must possess or obtain a California Food Handler Certification
Graton provides complimentary healthcare for qualifying team members, 401k matching and myriad discounts at local North Bay businesses.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Responsible for observing standard of service for: coffee breaks, meetings, breakfast, lunch, dinner set up, receptions, and buffets. Reviews guest count and menu by referring to the Banquet Event Order Form (BEO Form). Sets tables according to the BEO Form. Attends staff meetings and training sessions.
- Acts as lead employee for event, working to ensure all guest needs are met and event plan is successfully completed.
- Review guest count and menu by referring to the Banquet Event Order Form (BEO form)
- Sets tables according to the BEO form
- Maintains overall professional appearance of the banquet area, set up of various buffets and food stations
- Responsible for observing Casino standard of service for: coffee breaks, meetings, breakfast, lunch, dinner set up, receptions and buffets
- May present, open and pour wine when serving guests
- Attends staff meetings and training sessions, as required, to increase performance and knowledge
- Stores and maintains all equipment in proper fashion
- Ensures guest satisfaction at the banquets and events.
- Must be able to speak, read, write, and understand English.
- Ability to be self directed and make decisions.
- Must be able to stand and exert fast paced mobility for period of up to four hours in length.
- Adhere to all company policies as defined by the Employee Handbook.
- Maintain a professional appearance at all times, clean and well groomed per standard.
- Answer questions and relate requests/complaints to supervisor/manager.
- May present, open and pour wine when serving guests.
- Assists supervisor/manager as needed with tasks associated with events.
- Must be able to stand and exert fast paced mobility for several hours.
- Performs all relative miscellaneous duties as directed by supervisor/manager.
- High School graduate or equivalent.
- Communicating with back of the house and front of the house personnel to provide a banquet/dining experience that meets or exceeds guest’s expectations.
- Observes diners to ensure that guests are satisfied with the food and service.
- Must be able to perform simple mathematical calculations.
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Lish ( ) is a fast growing Seattle startup that partners with chefs and restaurants to deliver high-quality curated catering to thousands of hungry office employees everyday. We provide unmatched menu variety and top-notch service, backed by technology that uniquely makes our scale and level of service possible. We’re a group of entrepreneurs, engineers, foodies, parents, coffee drinkers and creators with the mission of building a way to connect people to talented local chefs who care about great food.
Partners of Lish are independent artisans and restaurant owners passionate about crafting locally-sourced, scratch-made meals with fresh ingredients. Each chef tells their unique story through their food, bringing a variety of authentic cuisines and styles to our menus.
Our AM Delivery Support Specialist position (5:30am-1:30pm) is an exciting role at Lish that will be working directly with all the users of our platform - clients, chefs, and our delivery and onsite operation team - all of whom are our customers.
You’ll be responsible for facilitating the successful execution of daily meal deliveries through creative problem solving and critical thinking. You will be working in collaboration with various departments and developing professional work experience at a fast growing startup.
As a member of the team, you will develop relationships with and take initiative to improve experiences for all our customers. You will be expected to drive initiatives through data: creating reports, interpreting, analyzing, and reporting on customer data points.
This position is full-time and you will report to the COO at our office in Seattle.
Key Responsibilities
- Respond to inbound requests from clients, vendors, and operations team members in a timely, caring, and professional fashion through phone, SMS, internal messaging, and a ticketing tool (Zendesk), helping all Lish teams to build positive relationships with our customers.
- Monitor and troubleshoot meal deliveries by anticipating problems, effectively communicating to clients, chefs, and delivery personnel, and finding creative solutions that lower negative client impact.
- Document key delivery metrics such as on-time performance, food quality issues, and client location challenges. Ensure all pertinent information is accurately relayed to the appropriate internal stakeholders. Escalate issues that are unresolved and communicate effectively with other teams to ensure timely resolution.
- Collaborate with Customer Success/Operations in weekly meetings to develop and implement appropriate procedures for common client requests and issues, and work with them to meet SLAs and performance goals in customer retention, customer satisfaction, timeliness and accuracy.
- Partner with fellow delivery support team members to ensure accurate and timely menu planning for Tier 4 clients.
- Compile weekly reports on operational issues, delivery timeliness, and client metrics, and present findings to relevant groups during team meetings.
About You
You balance professionalism with expediency and stay calm and effective in high-pressure, fast-paced environments where priorities shift quickly. Guided by our core values—especially Customer Obsession—you are a reliable, detail-oriented team player and a clear communicator, who can confidently manage multiple workstreams based on urgency and impact. You bring strong customer support experience, a solutions-oriented mindset, and a genuine commitment to resolving issues in ways that exceed customer expectations and build long-term trust. You approach your work with curiosity and discipline, using data and meaningful metrics to inform decisions, continuously improve processes, and help the team operate more efficiently at scale.
Requirements:
- 4+ years proven performance in a customer-facing environment
- Exceptional verbal and written communication skills
- Experience with a ticketing system (preferred: Zendesk) and spreadsheets (preferred: Google Sheets)
- Experience working in a collaborative and fast-paced team environment
- Demonstrated real time problem-solving skills and ability to prioritize multiple tasks based on urgency and importance
- Demonstrated outstanding attention to detail, ownership, and follow-through
- Consistent record of achieving individual and team metrics
- Must have a valid Food Handlers Permit or will acquire one within two weeks of starting role
- Must be able to lift 40 lbs
- Vehicle and valid driver's license with insurance
- Food, catering, or delivery experience (preferred)
Benefits / Perks:
- Competitive pay
- Paid sick leave
- Open vacation policy
- 401k with up to 2% company match
- Hybrid work environment (in office required Wednesday and Thursday)
- Work with an amazing, talented, and dedicated team
- Frequent free chef-made food!
$50,000–$55,000 annually (non-exempt, overtime eligible)
Ignite Foodservice Solutions is a leading manufacturers' representative serving Colorado, Arizona, Utah, Wyoming, Idaho, New Mexico, Montana, Oregon, Washington, Alaska, Hawaii, and El Paso, TX. We offer innovative solutions and services to the foodservice industry through our trusted manufacturing partners. Our mission is to be a valuable resource for dealers, consultants, and foodservice operators, helping them make informed decisions to achieve greater operational success. Ignite is committed to addressing the challenges foodservice operators face and ensuring their success is at the core of everything we do.
This is a full-time, on-site role for a Corporate Chef based in Denver, CO. The Corporate Chef will collaborate with the sales team and manufacturing partners to provide culinary expertise, product demonstrations, and training sessions. Responsibilities include recipe development, menu planning, and ensuring customer satisfaction through tailored foodservice solutions. The role requires engaging with clients, identifying their needs, and showcasing solutions that align with their operational goals.
- Culinary expertise, including skills in recipe development, menu planning, and preparation
- Experience in executing product demonstrations, food tastings, and customer training
- Strong communication and presentation skills to engage with clients and stakeholders
- Organizational skills for managing multiple projects and ensuring timely delivery
- Familiarity with foodservice products and equipment; experience in the foodservice industry preferred
- Ability to work collaboratively with cross-functional teams, including sales and manufacturing partners
- Willingness to travel occasionally for off-site customer visits or events
- Associate’s or Bachelor's degree in Culinary Arts or a related field is a plus
Position: Operations GM & Executive Chef
Location: Las Vegas, NV (Fully on site)
Salary: $70-$75K+ Bonus
Growing Hospitality Services provider seeks a new Chef/General Manager to join their team.
Responsibilities:
- Develop and implement client facing menus, written menu proposals, regional menus. Recipes and promotional foods and tastings as required.
- Visits Clients, Vendors, and offers/Performs food demonstrations at FBO’s and conferences.
- Utilize Shipday for all logistical information. All employees who are organizing or delivering catering are required to use Shipday for all order logistics and deliveries to include delivery photo corporate requirements.
- Must be able to demonstrate strong Managerial skills, including team building, hiring, skills training, discipline, performance reviews, cross-training and employee development.
- Supports quality and execution of catering operation, supervises and trains staff, oversees the quality and accuracy of preparation and service of food and concierge services.
- Responsible for supporting the District Manager in operational execution of all culinary events, including regional menu coordination, leads and creates plans for staff training, development, and approving payroll records.
- Supports District Manager, Payroll Department, HR, IT & Finance in processing Payroll/Labor, scheduling, performance reviews, training, hiring, discipline and all related paperwork on time and accurately.
- Responsible for supporting the kitchen’s financial performance in accordance with all established quality performance standards, corporate guidelines, and budgets.
- Responsible for managing kitchen adherence to execute corporate guidelines in maintaining operations, HACCP/food safety & premium quality, customer
- Manages cleaning and maintenance of all company assets and arranges for repairs, contracts, and other services.
- Conduct monthly inventory for kitchen & locker products.
- Assists DM in local sales promotions, client relationship visits, communicating and recording- reporting inventory, and all local purchasing and receiving policies and procedures.
- Supports District Manager in communicating and maintaining client relationships with local client base.
- Supports District Manager in supervising local employees in compliance with the most recent company handbook and in a manner consistent with company established goals and objectives.
Qualifications
- 5+ years in hands-on culinary operations with Safe Food Handling Certificate preferred.
- 5+ years in food/Bev operations management experience overseeing staff, client engagement, inventory management, systems & process implementation.
- Strong experience in food purchasing/ordering, inventory, setting up par levels, recipe selection, culinary preparation methods and knife skills are essential.
- Must have a base knowledge of finance and accounting principles and Department of Health Regulations.
- Must demonstrate ability to schedule and manage P&L, labor and food cost within a budget.
- Must be able to manage fulfillment team and process as well as vehicle fleet, off-site employee management and the expenses associated with this business component.
- Multi-lingual is preferred (Spanish/French).
- A flexible work schedule required, including weekends and holidays and frequent travel (approximately 10%)
- Must have valid driver’s license with clean driving history.
- All candidates will be subject to background check & drug screening.
- at point of delivery and the name of the recipient at point of delivery.
- Responsible for supporting operational directives for kitchen accuracy, office administration, personnel, local clients, facility, capital assets, government compliance and
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The Restaurant Manager provides direct and general supervision to restaurant staff in order to ensure effective and efficient operation of assigned restaurant operations. They ensure compliance with health department regulations while supporting Belterra’s vision, mission and values.
The Restaurant Manager:
- Is responsible for operating and maintaining an efficient and profitable (front-of-the-house) operation in all food and beverage outlets
- Delivers internal and external guest service with Boyd Style
- Staffs, schedules, evaluates, trains, develops and monitors team members
- Recommends wage increases, promotions, demotions, discipline and other employment actions for team members
- Ensures staff receives adequate guidance and resources to accomplish established objectives
- Understands department objectives, standards, guidelines and budget to achieve effective supervision of department
- Establishes and maintains training and development procedures to ensure superior guest service standards are met
- Opens and closes work area at scheduled times, ensuring full preparation for operation/function
- Ensures cleanliness and security of company assets
- Works with Chef and kitchen staff to ensure proper food preparation and timing, and that all last-minute changes are taken care of in order to ensure highest levels of customer satisfaction
- Monitors staff, directing necessary action to ensure the proper setup, schedule and delivery of service
- Responsible for ordering and maintaining inventory levels of all needed supplies.
- Ensures effective beverage operations
- Resolves guest concerns or complaints in a timely and friendly manner in order to maintain positive customer relations
- Conducts inspections to ensure a safe work environment: equipment is operating properly, and sufficient supplies are on hand in order to accomplish smooth operation of the department
- Implements and monitors department budget and other administrative processes to achieve proper management of department operations
- Increases department revenues through research and taking positive steps to adjust or change menu offerings, service, portion control, presentation and waste
- Develops and implements department management plans including budgets, labor schedules and systems of accountability
- Organizes restaurant operations for effective and efficient service as well as overall coordination and control
- Promote the courteous treatment of customers and team members including resolving complaints, answering questions and providing general service
- Ensures food servers, buspersons, and other restaurant personnel are meeting or exceeding service standards.
- Develops and implements policies, procedures and rules including operations manuals, to promote compliance with company and regulatory guidelines
- Creates and maintains records, reports and other documentation as required to meet company and business expectations
- Ensures proper communication between front of house and back of house operations while taking ownership of all responsible areas
- Meets daily deadlines of opening, creating, and posting table-talks for specials and produces sample dishes for pre-shifts in a timely manner and reviews nightly special postings, prep level reports, and critical inventory comparisons
- Ensures periodic quality checks for all products and service, i.e., greeting times.
- Monitors purchasing, staffing, and inventory in order to control product and labor cost and waste, ensuring adherence to the budget
- Monitors work areas to ensure cleanliness standards are achieved and customer requests are addressed and resolved
- Oversees and ensures all stations are properly stocked and set up
- Oversees and ensures all equipment and working conditions are well maintained
- Maintains the viability and integrity of all restaurant operations
- Works with the F&B Multi-Outlet Manager and Director of Food & Beverage to analyze food cost and forecast business trends in order to make recommendations for revision of menu prices and food specials that will most appropriately meet company needs
- Coordinates with marketing and player development to properly prepare for increased guest volume due to group functions and special events
- Performs other duties as assigned by management
- Experience in the management of catering and banquet operations
- Excellent guest relations skills
- Knowledge of wines and alcoholic beverages
- Demonstrated knowledge of table-side service
- Ability to maintain bar operations
- This position operates in a working environment that is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume.
- Ability to communicate effectively with guests, outside contacts and team members
- Ability to observe and direct actions of subordinates
- Ability to effectively and efficiently move around banquet and meeting rooms
- Ability to lift and move, with or without assistance, large banquet tables, other necessary items, and/or equipment
- Ability to review and comprehend all necessary documentation and programs
- Demonstrated management experience in a high-volume restaurant.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
- Must be at least 21 years of age.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.