Hellmann Worldwide Logistics Llc Jobs in Usa

Who We Are

At LX Pantos America, we’re all about making logistics simple and reliable. We help move goods across the globe — whether it’s shipping, warehousing, or managing the entire supply chain. We work closely with LG and other leading global companies to support their logistics operations and deliver smart, reliable solutions every step of the way.

With offices and operations around the world, we’re growing fast — and we’re looking for great people to grow with us. At LX Pantos America, you’ll find a team that’s supportive, hard-working, and always up for a challenge. If you’re someone who’s ready to learn, contribute, and be part of something bigger, we’d love to have you on board.

Position Summary:

We are seeking a Logistics Coordinator to support daily supply chain and warehouse operations. This role is responsible for processing inbound and outbound orders, coordinating shipments, and ensuring accurate order entry and timely delivery. The Logistics Coordinator will also provide customer service support by responding to inquiries, providing shipment updates, and assisting with order-related matters.

In addition, this position will assist with general office administrative tasks and collaborate with internal teams to ensure smooth logistics operations. The Logistics Coordinator may also provide occasional support in the warehouse as needed.

Responsibilities:

• Inbound & outbound orders handling in system (WMS & TMS) & follow-up including final inspection with keeping record including document & pictures
• Arranging pickup with carrier and follow up any delay / issue
• Routing & scheduling of DTS, and overseeing any delivery issue
• Inventory management with preparing and executing cycle inventory count
• Office administrative including Email/phone inquiry/communication follow up
• Customer Service for walk-in customers
• Sales associate support
• On-sight purchase assistance (portal & ERP)
• Supporting warehouse as needed (ex. Packaging / banding)
• FedEx Hazmat overnight handling (IATA DGR certificate)

Qualifications: Listed below are the minimum and/or desired qualifications of the position including education, work experience and knowledge & skills that are required to perform satisfactorily in the position:

Education and Work Experience:

• High school diploma or GED with at least three years of experience in logistics management or a related role

Knowledge and Skills:

• Proficiency in Korean (speaking, reading, writing) preferred
• Proficiency in MS Office and database management
• Knowledge of inventory management and logistics elements
• Strong organizational and time management skills
• Problem solving skills
• Excellent communication and negotiation skills
• Multitasking skills.
• Strong leadership abilities.
• Ability to strategize and plan.
• Customer service skills

Physical Demands:

• Position requires regular interaction with customers and clients.
• Position requires sitting at a desk working on a computer for at least 2/3 of time.
• Position requires minimal lifting up to 50 lbs.
• Position requires regular and reliable attendance.

Benefits: Medical, Dental, Vision, Life, STD, LTD, AD&D, 401K, and PTOs/ paid holidays

Job Location: Placentia, CA

Job Type: Full-time

The Vendor Procurement & Carrier Strategy Manager is responsible for leading the sourcing, procurement, onboarding, performance management, and compliance oversight of third-party vendors and transportation carriers supporting Safeway Logistics and ECW operations. This role ensures the organization maintains a reliable, compliant, and cost-effective carrier and vendor network while mitigating operational, financial, legal, and regulatory risks.

The position plays a strategic role in capacity planning, carrier procurement strategy, cost management, and vendor compliance while partnering closely with Operations, Sales, Customer Solutions, Safety, Legal, and Finance teams to support scalable logistics solutions and customer growth.

Key Responsibilities

Vendor Procurement & Management

• Lead the sourcing, evaluation, and selection of transportation, warehousing, and logistics-related vendors and carriers.
• Negotiate vendor and carrier contracts including pricing structures, service level agreements (SLAs), fuel programs, accessorial schedules, and renewal terms.
• Maintain a centralized vendor and carrier database including contracts, certifications, insurance documentation, compliance records, and performance data.
• Monitor vendor and carrier performance against KPIs and SLAs, addressing deficiencies and implementing corrective actions.
• Establish vendor and carrier scorecards to evaluate cost efficiency, service reliability, safety performance, on-time delivery, and claims ratios.
• Conduct quarterly business reviews (QBRs) with key strategic vendors and carriers to drive performance improvements and operational alignment.

Carrier Procurement & Network Strategy

• Develop and execute a carrier procurement strategy to ensure sufficient transportation capacity for all customer freight, including peak season and surge volume requirements.
• Build and maintain a diverse, reliable carrier network across transportation modes including FTL, LTL, and final mile.
• Identify, evaluate, and onboard new carriers and brokers to support expanding customer needs while ensuring compliance and service expectations.
• Conduct market analysis on lane rates, capacity trends, and carrier performance to optimize transportation cost and service levels.
• Lead annual and quarterly RFP/RFQ bid events for major transportation lanes and customer programs.
• Develop lane pricing strategies to support competitive customer quotes while protecting company margins.
• Maintain a centralized rate repository for all contracted carriers to ensure accurate and accessible pricing for internal teams.

Compliance & Risk Management

• Ensure all vendors and carriers comply with applicable federal, state, and local regulations including DOT, FMCSA, OSHA, and insurance requirements.
• Oversee vendor and carrier onboarding processes including background checks, insurance verification, licensing, and safety documentation.
• Implement a carrier risk management model to identify high-risk vendors or carriers and enforce remediation plans or removal when necessary.
• Partner with Safety and Legal teams to manage claims, incident investigations, and carrier corrective action plans.
• Support regulatory audits, inspections, and compliance reviews related to third-party vendors and carriers.

Capacity Planning & Cross-Functional Collaboration

• Partner with Operations and Customer Service teams to forecast freight demand and align carrier capacity accordingly.
• Work closely with Customer Solutions and Operations to match carriers with customer requirements including special handling, temperature-controlled shipments, high-value freight, and time-sensitive deliveries.
• Support Sales teams with carrier network insights during customer onboarding, pricing development, and logistics solution design.
• Lead weekly cross-functional reviews to evaluate capacity planning, carrier performance, and cost-to-serve analysis.
• Develop and track KPIs for carrier and vendor performance including:
• On-time pickup and delivery
• Tender acceptance rates
• Claims frequency
• Safety performance
• Cost efficiency

Reporting & Technology Enablement

• Provide leadership with regular reporting on vendor compliance, carrier performance, cost trends, and risk exposure.
• Implement and leverage logistics technology tools including TMS platforms, carrier portals, and analytics dashboards to improve procurement visibility and decision-making.
• Maintain accurate reporting for leadership to support strategic planning and operational improvements.

Required Qualifications

• 5+ years of experience in vendor procurement, carrier procurement, supply chain management, or logistics operations
• Strong knowledge of transportation compliance and regulatory requirements
• Proven experience managing carrier/vendor contracts, procurement processes, and risk mitigation strategies
• Experience negotiating transportation pricing, carrier agreements, and service contracts
• Strong analytical, negotiation, and problem-solving skills
• Experience working cross-functionally with operations, sales, and compliance teams

Preferred Qualifications

• Experience in 3PL, transportation management, or warehousing environments
• Familiarity with DOT, FMCSA, safety compliance, and carrier qualification programs
• Experience leading transportation procurement events (RFP/RFQ)
• Strong collaboration and cross-functional leadership capabilities
• Experience using TMS systems, logistics analytics tools, or procurement platforms

Logistics & Warehouse Planner

Job Description

The Logistics & Warehouse Planner is responsible for coordinating material flow, warehouse activities, and inventory levels across multiple projects. You'll work closely with warehouse leads, production teams, purchasing, and suppliers to ensure materials are available when needed—avoiding shortages, delays, or inefficiencies.

Job Summary

You'll plan and schedule deliveries, oversee warehouse allocation, track inventory levels, and align purchasing expectations to maintain a steady flow of materials throughout the operation. As a central point of communication between warehouse operations, suppliers, carriers, and internal teams, you will manage inquiries, delivery updates, schedule changes, and cancellations while keeping communication clear and consistent.

Essential Functions

Determine required materials based on production schedules and warehouse stock levels.

Generate RFQs, purchase orders, and replenishment requests as needed.

Ensure incoming materials meet specifications, quality requirements, and cost standards.

Maintain accurate inventory records and ensure consistent supply to support daily operations.

Coordinate cross-department communication on inventory needs, delivery timelines, and supplier payments.

Track warehouse throughput, inbound/outbound volumes, and material usage trends.

Schedule and oversee the receipt, storage, staging, and delivery of materials and finished goods.

Liaise with suppliers, distributors, carriers, and internal teams regarding logistics and warehouse requirements.

Manage inventory discrepancies, schedule changes, and order cancellations.

Prepare cost estimates, inventory forecasts, KPIs, and operational performance reports.

Essential Requirements

Ability to analyze demand forecasts, warehouse capacity, and material consumption.

Experience generating RFQs, purchase orders, replenishment schedules, or logistics documentation.

Knowledge of warehouse operations, material compliance, inventory control, and cost management.

Strong organizational, communication, and problem-solving skills.

Ability to prioritize tasks and work in a fast-paced environment.

Other Functions

Collaborate with quality control to ensure incoming and outgoing materials meet company standards.

Identify warehouse bottlenecks, improve material flow, and support continuous improvement initiatives.

Monitor market trends, supplier performance, and customer needs to adjust inventory strategies.

Support cycle counts, physical inventory, and warehouse audits.

Job Requirements

Bachelor's Degree in Supply Chain, Logistics, Operations Management, Business, Industrial Engineering, or related field (or equivalent experience).

Prior experience in logistics planning, warehouse coordination, or inventory management preferred.

Job Type: Full-time

Account Manager (Expedite Logistics)

We’re growing at EXPRESS Logistics and hiring Account Managers to support and expand our customer base. This role is designed for logistics professionals who understand freight flow and want to own customer relationships after the sale- ensuring execution, service, and long-term account growth.

As an Account Manager, you’ll act as the central point of contact between customers, sales, and operations, managing daily freight activity while identifying opportunities to strengthen and grow each account.

What You’ll Do

• Own day-to-day customer relationships following sales handoff
• Manage and distribute quote requests for Expedite, and some FTL
• Coordinate closely with sales and operations to ensure accurate pricing and execution
• Support RFQ/RFP bid packages and account reviews
• Monitor service performance, resolve issues, and maintain strong communication
• Identify upsell and growth opportunities within existing accounts

What We’re Looking For

• Experience in logistics, transportation, brokerage, or freight operations
• Strong communication and relationship-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Detail-oriented, proactive, and solution-driven mindset

Why Express Logistics

• Established logistics provider with over 20 years in the industry
• Growing team with clear paths for advancement
• High-impact role supporting customer retention and profitability
• Collaborative environment that values execution and accountability

If you have logistics experience and enjoy managing freight, customers, and relationships, we’d love to connect.

Apply here or message me directly to learn more.

Atlas Van Lines is comprised of a family of companies that deliver transportation and related services globally through a network of quality agents and select service partners. Atlas is distinguished by agent ownership and a shared commitment to help people go new places more easily and more securely. Through a continuing emphasis on service excellence, the company has achieved extraordinary growth.

Every day we help you go new places®, with expertise in moving and logistics, bringing the world within reach.

Join the Atlas Team!

The International Logistics Intern will gain hands-on experience in transportation logistics, supporting the coordination of Ocean Freight, Container Drayage, Linehaul, and Air Freight services. This role provides exposure to transportation booking, documentation management, rate research, and communication with internal teams and external service providers. The intern will assist in updating records, analyzing transportation data, and ensuring efficient and cost-effective logistics operations.

Key Responsibilities:

• Assist with booking transportation services, including Ocean Freight, Container Drayage, Air Freight, and Linehaul, under vendor guidelines.
• Support the preparation and management of transportation documentation such as Air Waybills, Bills of Lading, Export Declarations, and pre-alerts.
• Help research and compare transportation rates, assist in quoting shipments, and maintain rate resources.
• Collaborate with internal teams and vendors to address transportation-related inquiries and ensure smooth operations.
• Update and maintain records in the MoveWare system, ensuring all shipment details and documentation are accurate.
• Conduct basic data analysis to optimize cost and service opportunities across different transportation methods.
• Support the approval process for transportation-related invoices and learn about financial aspects of logistics.
• Track and confirm shipment pickups and provide status updates to coordinators as needed.
• Participate in additional projects and tasks as assigned.

Position Details:

• Employment Type: Internship, hourly
• Schedule: Full-time during the summer (Monday – Friday, 8:00 AM – 5:00 PM, 40 hours per week); flexible hours during the school year based on class schedule.

Perks & Benefits:

• Paid internship! Earning potential up to $18/hour
• 401(k) retirement plan
• Holiday pay
• Access to an on-site fitness center
• Professional training and development opportunities

Preferred Qualifications:

• Currently pursuing a degree in Supply Chain Management, Logistics, Business, or a related field.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office, particularly Excel and Word.
• Detail-oriented with strong organizational and analytical skills.
• Ability to work collaboratively in a fast-paced environment.

Warehouse Operations & Logistics Manager : Location: Joliet, IL

We’re looking for a high-ownership, entrepreneurial Warehouse Operations & Logistics Manager to run day-to-day warehouse and logistics operations for a growing company. This is not a desk job and not a corporate “middle manager” role.

You will own execution — people, process, inventory, and transportation — with clear KPIs, real authority to improve systems, and direct impact on profitability and customer satisfaction.

This role starts hands-on and execution-focused, and evolves as processes tighten and the operation matures — allowing more time for planning, analysis, optimization, and strategic cost control.

If you thrive wearing multiple hats, building structure, and treating operations like a business within a business, this role is for you.

What You’ll Own (Your Scorecard):

You are accountable for performance across these core KPIs:

• On-time, in-full (OTIF) shipping
• Inventory accuracy & cycle count variance
• Labor productivity & overtime control
• Freight and transportation cost per order / per pound
• Transportation cost variance vs. expected / quoted
• Safety, cleanliness, and SOP compliance
• Order accuracy & quality errors

You will have the authority — and expectation — to improve these metrics.

The Role (How You’ll Spend Your Time):

This is a hands-on leadership role with increasing strategic responsibility over time.

• You will spend significant time on the warehouse floor early on:
• Leading by example
• Coaching associates and supervisors
• Removing bottlenecks
• Enforcing SOPs and safety standards
• Establishing consistent execution and accountability
• As processes, training, and KPIs stabilize, your focus will increasingly shift to:
• Planning and optimization
• Data analysis and reporting
• Transportation strategy and cost control
• Continuous improvement initiatives

You are expected to flex your time based on what the operation needs, not a fixed schedule.

Key Responsibilities:

People & Leadership

• Lead, train, and hold warehouse associates accountable to clear standards
• Run daily huddles to align on priorities, volume, and performance targets
• Build a culture of ownership, safety, and continuous improvement
• Ensure labor compliance (breaks, lunches, scheduling)
• Identify skill gaps and implement training programs that reduce dependency on constant supervision

Warehouse Operations

• Oversee all warehouse functions: receiving, put-away, inventory control, picking, packing, and shipping
• Ensure accurate, on-time order fulfillment
• Perform and manage cycle counts; maintain high WMS accuracy
• Conduct regular quality audits on inbound and outbound orders
• Maintain a clean, organized, and safe facility aligned with SOPs

Transportation, Logistics & Cost Control

• Own inbound and outbound transportation strategy, including domestic and ocean freight
• Manage carrier relationships across parcel, LTL, FTL, and ocean transportation
• Understand and manage all transportation-related costs and accessorials, including:
• Fuel surcharges
• Detention, demurrage, and port fees
• Accessorial charges and pass-through costs
• Create and maintain auditing processes to ensure freight invoices match contracted rates, quotes, and expected costs
• Bid out freight, select carriers, and negotiate cost-effective and reliable rates
• Create ASNs, loads, and BOLs; ensure compliance with customer routing and documentation requirements
• Actively identify transportation cost savings and eliminate billing variances
• Partner with purchasing and sales to align inventory flow, inbound timing, and outbound commitments

Continuous Improvement & Analysis

• Identify inefficiencies and implement process improvements across warehouse and transportation
• Improve SOPs, layouts, workflows, and carrier performance
• Track KPIs, analyze trends, and report results transparently
• Build repeatable systems that reduce errors, cost leakage, and manual effort
• Treat the operation like a business within the business

Who Thrives in This Role

• You like owning outcomes, not just tasks
• You’re comfortable making decisions and being accountable for results
• You enjoy building structure where it doesn’t fully exist yet
• You think in terms of cost, efficiency, and scalability
• You prefer a smaller, agile environment over heavy bureaucracy
• You can shift between the floor and analysis without losing effectiveness

Qualifications

• 3+ years of warehouse and/or logistics leadership experience
• Strong understanding of inventory control, WMS, and fulfillment operations
• Solid working knowledge of transportation, including ocean freight and associated fees
• Experience managing carriers, freight spend, and invoice auditing
• Comfortable working hands-on in a fast-paced, deadline-driven environment
• Strong communication, organization, and problem-solving skills
• Proficiency with WMS systems (Katana preferred) and Microsoft Office
• Bachelor’s degree preferred; equivalent experience considered
• Forklift / reach truck certification preferred or ability to obtain

Compensation & Growth

• Base salary: $90,000–$110,000, depending on experience
• Performance bonus up to 10% of base, tied to:
• OTIF shipping
• Inventory accuracy
• Labor efficiency & overtime control
• Transportation and freight cost reduction
• Invoice accuracy and variance elimination
• Health and wellness benefits
• Paid time off
• Real opportunity to grow responsibility, scope, and influence as the company scales

Why This Role Is Different

• Clear KPIs and real ownership — not micromanagement
• Authority to improve processes and build systems
• Direct impact on transportation costs, service levels, and profitability
• Leadership visibility and a genuine growth runway
• A chance to build, optimize, and scale, not just maintain

If you’re looking for a role where you can take ownership, wear multiple hats, and run warehouse and logistics operations like a business — we want to hear from you!

TRC Talent Solutions is proud to partner with a leading manufacturing and distribution organization seeking a Supply Chain & Logistics Manager to join their team. This is an exciting opportunity for a driven professional who thrives in fast-paced environments, enjoys optimizing operations, and wants to make a measurable impact across the entire supply chain.

Summary

The Supply Chain & Logistics Manager will oversee end-to-end supply chain operations including procurement, inventory management, transportation, and distribution. This role is responsible for driving efficiency, reducing costs, and improving service levels across the organization. The ideal candidate is both strategic and hands-on, with the ability to lead initiatives while also managing day-to-day logistics operations.

Responsibilities

• Oversee end-to-end supply chain operations including planning, sourcing, logistics, and distribution
• Manage transportation, warehousing, and 3PL relationships to ensure on-time delivery and cost efficiency
• Analyze supply chain performance metrics (KPIs) and implement improvements
• Optimize inventory levels to balance cost, availability, and service levels
• Collaborate with procurement, production, and sales teams to align supply and demand
• Identify and implement cost-saving initiatives across logistics and supply chain processes
• Lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies
• Manage vendor relationships, contracts, and performance expectations
• Ensure compliance with company policies, safety standards, and regulatory requirements
• Develop and mentor team members while driving accountability and performance

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field
• 5+ years of experience in supply chain, logistics, or operations management
• Experience in manufacturing, distribution, or industrial environments
• Strong knowledge of supply chain systems (ERP, WMS, TMS)
• Proven ability to analyze data and drive operational improvements
• Experience managing vendors, carriers, and/or 3PL partners
• Strong leadership, communication, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Lean, Six Sigma, or APICS certifications are a plus

If you are a supply chain professional who enjoys improving operations, driving efficiency, and making a direct impact on business performance, we encourage you to apply.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

This position is responsible for providing logistics assistance to Rite-Hite, Arbon, Independent Distributors and customers to ensure the highest quality and most cost-effective transportation services are delivered. This position supports the Corporate Logistics team in daily operations including freight quoting, freight billing, and other logistics-related functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Perform daily audit of freight charges on all inbound and outbound freight bills from all Rite-Hite shipping locations. This will include calculating and assigning a pro-rated share of gross charges where applicable
• Accurate and timely entry of job specific freight charges into Freight Pro-Rate in our ERP system
• Reconcile discrepancies with carriers and/or internal customers as required.
• Work through the Client Resolution Queue in the freight bill pay and audit portal
• Maintain integrity of related data, including administrative duties to support department effectiveness
• Provide accurate and timely freight quotations as requested through Salesforce
• Assist with various logistics functions such as tracking, tracing, and expediting as well as providing supporting documentation on request
• Other duties may be assigned

PRINCIPAL ACCOUNTABILITIES

• Provide timely and accurate freight quotations to Arbon and Rite-Hite independent representatives
• Manage and maintain the integrity of the Freight Pro-Rate process with the focus on a zero balance at each month end.
• Perform daily audit of freight bills; both inbound and outbound, covering the previous days shipping and receiving activity at all Rite-Hite and vendor/partner facilities.
• Ensure timely and accurate Pro-Rate data entry to meet post shipment invoicing demands.
• Reconcile cost discrepancies with carriers and/or internal departments as appropriate. Perform audit related activities through freight bill pay and audit software daily.

EDUCATION and/or EXPERIENCE

• Certificate from an accredited institution OR 2 years Logistics/Transportation experience.
• Associate's degree or Bachelor's degree is preferred.
• Experience with JD Edwards Enterprise One or similar ERP systems preferred
• Experience operating in MyTranzAct or other freight bill pay and audit systems preferred

Experience with Transportation Management Systems (TMS) preferred

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Director of Reverse Logistics

The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements.

Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results.

Key Responsibilities:

1. Leadership & Strategy

• Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives.
• Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability.
• Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts.
• Create clear performance expectations and succession plans for key roles within the department.
• Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence.

2. Customer Experience & Process Improvement

• Develop customer-centric return and service programs that enhance satisfaction and simplify processes.
• Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time.
• Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management.
• Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience.

3. Operational Excellence & Risk Management

• Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed.
• Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies.
• Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses.
• Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices.
• Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions.

4. Cross-Functional Collaboration & Communication

• Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes.
• Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination.
• Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction.
• Provide executive-level reporting on return rates, vendor performance, financial impact, and process improvements.

Additional Responsibilities:

Specific Knowledge, Skills and Abilities:

Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value.

Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics.

Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction.

Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal.

Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures.

Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies.

Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization

Preferred Education, Experience and Licenses:

• Bachelor’s degree required in Management, Business, Logistics, or a related field.
• Master’s degree preferred (MBA or Operations/Supply Chain specialization).
• Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations.
• Strong experience leading teams and driving process improvements.

Physical Environment/Occupational Risks

• This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

‎

Under the guidance of the QSHE Supervisor, the Contract Logistics Quality Inspector Team Lead oversees inspection activities to ensure they align with the company's service, quality, and cost objectives. The Quality Inspector Lead is responsible for ensuring Inspectors receive proper training and evaluations according to relevant standard procedures. This role includes managing the scheduling of an adequate number of Inspectors, including coverage for weekend shifts. The Quality Inspector Lead guarantees timely reporting of inspection findings and serves as the primary liaison between Inspectors and leadership. The work schedule is Tuesday through Saturday, from 9:00 pm to 5:30 am.

How you create impact

Essential Duties And Functions

• Oversee daily quality inspection operations, guiding and mentoring inspectors to guarantee that products meet company, customer, and regulatory requirements
• Oversee inspection activities to align with production schedules while ensuring exceptional quality, reliability, and safety standards are consistently upheld
• Identify opportunities to enhance inspection methods and strengthen quality control processes
• Ensure the proper use and maintenance of measurement and testing equipment, such as calipers and gauges
• Be the primary point of contact between the inspectors and operations staff
• Immediately report any interpersonal or staff issues to the QA Supervisor or Manager
• Provide daily direction, training, and oversight to QA Inspectors to ensure production targets are consistently achieved
• Ensure adherence to ISO 9001 and other relevant industry standards while effectively managing quality documentation
• May be required to lift items weighing up to 50 pounds
• Identify and document non-conforming materials, initiate quality Notifications in the designated system, and collaborate with the leadership team to conduct thorough root cause investigations
• Perform or oversee detailed dimensional and visual inspections on complex parts, tools and gauges using various measuring instruments

What we would like you to bring

Knowledge, Skills And Experience

• Minimum Education: High school diploma, equivalent certification, or a technical degree
• Preferred Qualification: At least one year of experience in a leadership or supervisory capacity within a manufacturing or distribution center setting
• Comprehensive expertise in GD&T (Geometric Dimensioning and Tolerances), blueprint interpretation, and precise measurement techniques
• Employees are expected to adhere to procedures introduced through on-the-job training
• Escalating potential situations to higher levels of supervision when necessary
• Identify and rectify errors or inconsistencies encountered during the receipt or completion of paperwork
• Demonstrated capability to prioritize effectively and manage multiple tasks independently with minimal oversight
• The ideal candidate will possess prior experience in warehouse or manufacturing settings
• Computer skills, including proficiency in SAP or comparable quality management systems
• U.S. citizenship is required to comply with International Traffic in Arms Regulations

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer great compensation and medical/dental benefits packages, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.