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** We will only consider applicants who are currently residing in South Florida**
About MMG
MMG Equity Partners is a Miami-based, family-led real estate investment and development platform with a portfolio of retail shopping centers across South Florida. Beyond the real estate business, MMG operates a private family office that manages investments, insurance, and financial reporting across multiple entities and family members. MMG separately owns Tamarack Resort in Idaho. We are a flat, fast-moving organization where you will work directly with principals — not layers of management.
This is a ground-floor role. We are building the function from scratch. The right person will define what AI means at MMG, then build it.
The Role
The Director of AI Initiatives & Adoption is responsible for identifying, implementing, and managing AI tools and systems that meaningfully improve how MMG operates across real estate and family office functions. Every project you take on must connect to a business outcome — faster decisions, better data, more deals, reduced overhead.
You will own four things: identifying where AI creates real value at MMG, building or procuring the tools to capture that value, driving adoption across the team and continuously improving how those tools are used, and ensuring the systems are secure and maintainable. Implementation without adoption is not success.
- Reports to Managing Director
- Direct reports - contractors and freelancers as needed
- Current IT Enviroment - outsourced IT for network support
Current Tech Stack (what you are walking into)
You need to understand these systems deeply. Part of your job is figuring out how to connect them and leverage AI to make us more productive/competitive
What you will work on
Below are four areas where we believe AI creates the nearest near-term value at MMG. You first job is to work with the leaders in each area to assess each, prioritize, and build a 6-month roadmap. In addition to the below, the right individual will identify a myriad of other AI use cases to add value and reduce repetitive tasks.
- Leasing and Tenant Prospecting
MMG owns retail shopping centers and is responsible for filling vacancies with the right tenants – while we work with third party leasing firms, we wish to supplement their efforts by generating direct leads.
- Design and build AI scraping tools to compile databases of South Florida retailers and service businesses for targeted uses
- Build a tool to identify prospective uses/tenants: given a vacancy (size, location, co-tenancy, demographics), which business types and specific operators are the best candidates?
- Design and build AI-assisted leasing outreach workflow: targeted uses identified for vacancies → database queried → outreach drafted and sent → responses tracked in Dynamics (or other CRM)
- Activate Microsoft Dynamics (or other) as the CRM for online leasing
- Identify tools or workflows to monitor existing tenant health (sales reporting, foot traffic, business review signals) to get ahead of vacancies before they happen
- Identify and implement AI-assisted lease abstracting tool to best fit our environment
2. Real Estate Acquisitions
MMG evaluates potential acquisitions across South Florida. Today this process is manual and dependent on individual knowledge. AI can accelerate every stage.
- Design and build AI scraping tools to compile databases of South Florida real estate owners
- Build an AI-assisted underwriting workflow that pulls property data, comps, and market context into a structured analysis template
- Identify AI tools for market intelligence — rent growth trends, cap rate movements, retail category performance by submarket
- Evaluate AI-powered deal sourcing tools (e.g. CoStar integrations, off-market sourcing platforms
3. Private Family Office
MMG's family office manages investments, insurance, and financial reporting for family members. This is a sensitive area requiring strict data governance — but it also has high-value AI applications.
- Addepar AI integration: explore ways to use AI to generate plain-language investment performance summaries and financial reports from Addepar data, reducing manual reporting time
- Insurance management: build a structured database or AI assistant for tracking insurance policies (G/L, personal property, family member policies) with renewal alerts and coverage gap analysis
- Document intelligence: connect family office files in SharePoint to an AI interface for on-demand retrieval of partnership agreements, tax documents, and legal filings
- Evaluate data governance and access controls for family office data — this is sensitive personal and financial information; AI access must be role-based and audited
IT Infrastructure and Security
You are not a network administrator — we have an outsourced IT firm for that. But you are responsible for AI governance at MMG: ensuring every AI tool introduced into the environment meets a clear security and accountability standard. Practically, this means:
- Evaluating AI vendors for data handling practices — what data leaves our environment, where it is stored, and how it is used for model training
- Defining and enforcing a data classification policy: what information can be sent to external AI APIs, what must stay on-premise or in private cloud environments
- Working with IT firm to ensure AI tools are deployed within the MS365/Azure security perimeter where possible
- Evaluating the Claude Teams → Claude Enterprise migration and the Microsoft Connector configuration for SharePoint access — specifically, controlling which documents are accessible to AI and by which users
- Vetting any third-party AI integrations (i.e. ZoomInfo, Yardi, etc.) for compliance with firm data policies
Prompt Library & AI Adoption
Building the tools is only half the job. The other half is making sure the team actually uses them — and uses them well. This requires two ongoing responsibilities that most AI roles underestimate.
Prompt Library
You will build and maintain a living prompt library — a curated set of tested, optimized prompts for every recurring AI task at MMG. Examples include: underwriting analysis from a rent roll, lease abstraction for a specific clause type, tenant outreach drafts by use category, and insurance renewal gap analysis. The library lives in SharePoint, is accessible to the full team, and is updated continuously based on user feedback and evolving business needs. A well-maintained prompt library is what turns AI from a tool that one person uses well into a capability that the whole organization depends on.
Adoption Monitoring & Continuous Improvement
You are responsible for whether AI tools actually get used — not just whether they get deployed. This means tracking adoption across the team, identifying where workflows are not sticking, providing training and troubleshooting support to staff using AI tools, and iterating on both the tools and the prompts based on real usage patterns. You will serve as the primary internal resource for the team when they hit limitations or need guidance on how to get better outputs. Deployment without adoption is a sunk cost.
What we are looking for
Required:
- 3–6 years of experience in data, technology, or AI — ideally in a context where you had to figure things out without a large team around you
- Hands-on experience with AI tools and LLM platforms — not just using them, but building workflows, prompts, and integrations on top of them
- Demonstrated ability to connect AI capabilities to specific business outcomes (not just technology for its own sake)
- Comfort with the Microsoft 365 ecosystem — SharePoint, Dynamics, Teams, Azure
- Ability to manage and direct contractors and developers without being the one writing all the code
- Non-technical stakeholder communication — you will regularly present AI recommendations, tool evaluations, and implementation roadmaps directly to the principal(s) who are real estate operators, not technologists. The ability to translate AI capabilities into business outcomes (not feature lists) is non-negotiable. If you cannot explain why a tool matters in terms of time saved, deals sourced, or risk avoided, you will not be effective in this role
- In-office presence at Pinecrest HQ is required initially (possible hybrid in the future)
Preferred
- Experience in commercial real estate, property management, or a related field
- Familiarity with Yardi, Addepar, or similar platforms
- Background that includes both technical work (building things) and strategic work (recommending what to build)
- Experience implementing AI in a small-team / resource-constrained environment
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes is excited to offer opportunities for a Flexible Machining System (FMS) Operator to join our Fabrication team in Auburn & Puyallup WA.As a Flexible Machining System (FMS) Operator you will have the opportunity to work with advanced CNC technology, ensuring precision and efficiency in the machining process. Your expertise will be essential in optimizing machine setups and operations, contributing to the production of high-quality components that meet stringent industry standards
You will play a critical role in upholding our commitment to safety and quality standards, ensuring that all operations meet regulatory compliance and operational excellence. If you are detail-oriented, possess strong technical skills, and thrive in a collaborative environment, we invite you to apply and be a part of our mission to deliver excellence in aviation.
Position Responsibilities
Prepare for job setup by reviewing work orders, tie-in sheets, operator documents, blueprints, or CATIA plots for production orders, first lots, or tool tryouts.
Review Work Orders (W/O) to confirm the correct type and quantity of materials and tools or fixtures are issued and free from visible defects, updating CMES as necessary.
Identify the type of setup required based on documentation and check machine setups or parts completed by previous operators to assess job progress and ensure safe working conditions.
Select and verify the condition of machine accessories and holding devices (e.g., chucks, vises, templates) and identify any required fixtures or shop aids.
Attach air nozzles or suction devices for vacuum fixtures, securing them with bolts or clamps as specified in the operator setup documents.
Use overhead cranes to load and unload parts and fixtures as required for the machining process.
Upload and download CNC (Computer Numerical Controlled) programs to machine controllers using computing equipment from various servers or databases.
Select and check cutting tools according to program specifications, ensuring they are the correct type, length, diameter, and in good condition before installation.
Set machine coordinates or index points per CNC documents, including cutter offsets, tool heights, and probes, using appropriate measuring tools.
Run CNC programs to machine rough and precision cut parts, monitoring machine operations for unusual vibrations, sounds, or warning indicators.
Adjust machine settings (e.g., speeds and feeds) to correct machining issues or prepare the machine for subsequent operations, including head and spindle angles.
Troubleshoot and repair minor controller problems as required, and initiate requests for corrective action when machine malfunctions occur.
Perform Statistical Process Control (SPC) functions as required to ensure quality standards are met.
Check completed work for defects and ensure parts meet drawing specifications, removing sharp edges with deburring tools as required.
Maintain personal and tool certifications and assist planners or programmers in determining final numerical control programs to optimize machine utilization and minimize setups.
Physical Demands and Potential Hazards:
Perform physical tasks that include lifting weights ranging from 10-15 lbs to 15-35 lbs.
Engage in various movements such as reaching, handling, turning, twisting, lifting, lowering, climbing, balancing, bending, kneeling, crouching, and squatting.
Work in environments that may involve contact with metals, solvents, and coolants.
Operate in proximity to moving parts and tools, sharp cutters, and potential slipping hazards.
Adapt to varying noise levels and atmospheric conditions.
Utilize personal safety gear to protect face/eyes, hands/arms, and feet while performing job duties.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee
Resumes of current Puget Sound Boeing employees submitted via “Find Jobs” in Boeing/Workday will be considered as this job is not installed in QTTP (Quality Through Training Program).
Basic Qualifications
2+ years of experience setting up and operating Manual and CNC machines
2+ years of experience in setting and using precision measuring tools and equipment such as micrometers, calipers, and/or dial indicators
2+ years of experience using software applications for internet navigation, email, Microsoft Suite and/or other specialized computer applications
2+ years of experience working with powered hand tools
Experience with reading and interpreting drawings, specifications, material processes, schematic and diagrams
Must be able to lift, push and pull up to 35 pounds frequently within an 8-hour shift
Preferred Qualifications:
Experience in Fabrication of airplane parts
Experience in Fabrication of temporary tooling
Typical Education & Experience:
High school graduate or GED preferred.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union Representation Statement:
This is an hourly position governed by the International Association of Machinists (IAM-751) Collective Bargaining agreement.
Shift Work Statement:
This position is for a variety of shifts
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay: $33.32/hour, with the potential to earn up to $61.01 /hour in accordance with the terms of the relevant collective bargaining agreement
Applications for this position will be accepted until Mar. 20, 2026
Language Requirements
English Preferred
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for variable shift
Contingent Upon Program Reward
The position is contingent upon program award
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Remote working/work at home options are available for this role.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes is excited to offer opportunities for an Assembler Installer to join our Joint and Installation team in Everett and Renton, Washington.
As an Assembler Installer, you will play a vital role in our commitment to excellence in aviation by ensuring the safety and quality of our aircraft. Your expertise will be essential as you meticulously verify parts and fasteners against stringent specifications, set up assembly tools, and align components based on engineering drawings and installation plans. In this dynamic environment, you will engage in the installation and rework of various interior parts and assemblies, enhancing both functionality and aesthetics. Your dedication to quality will shine through as you conduct thorough inspections of your work, ensuring compliance with our high standards and promptly addressing any discrepancies.
You will play a critical role in upholding our commitment to safety and quality standards, ensuring that all operations meet regulatory compliance and operational excellence. If you are detail-oriented, possess strong technical skills, and thrive in a collaborative environment, we invite you to apply and be a part of our mission to deliver excellence in aviation
Position Responsibilities
Review job assignments using bar charts, SOI, IP, and consult with leads to obtain necessary drawings.
Locate work areas using drawings and electronic resources that specify airplane and section numbers.
Verify kitted parts against installation plans and bill of materials for accuracy and suitability.
Determine and obtain the correct fasteners from PCA/MMO control per specifications.
Set up assembly tools according to tooling instructions, ensuring locators are correct for the model.
Align and secure parts on the airplane using tooling holes and clamps, checking for proper margins.
Install and rework interior parts and assemblies, including carpets, stowbins, and seats.
Select and use appropriate drill bits, reamers, and countersinking tools for pilot and full-size holes.
Drill, ream, and countersink holes in parts/assemblies per specifications and instructions.
Disassemble parts, deburr holes, and prepare surfaces for fastener installation.
Apply sealants, primers, adhesives, and corrosion-inhibiting compounds as required by specifications.
Install fasteners in the correct sequence using appropriate tools, adhering to specifications.
Mark and symbolize work for subsequent riveting and install cables and wire bundles as needed.
Inspect completed work for defects, ensuring compliance with engineering drawings and report any job handicaps.
Move kits, carts, and equipment within the work cell to facilitate workflow and maintain personal and tool certifications.
Physical Demands and Potential Hazards:
Perform physical tasks that include lifting weights ranging from 10-15 lbs to 15-35 lbs.
Engage in various movements such as reaching, handling, turning, twisting, lifting, lowering, climbing, balancing, bending, kneeling, crouching, and squatting.
Work in environments that may involve contact with metals, solvents, and coolants.
Operate in proximity to moving parts and tools, sharp cutters, and potential slipping hazards.
Adapt to varying noise levels and atmospheric conditions.
Utilize personal safety gear to protect face/eyes, hands/arms, and feet while performing job duties.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee
Current Boeing employees working in Puget Sound must submit an Employee Request Transfer (ERT) to be considered in the eligible candidate pool. Resumes of current Puget Sound Boeing employees submitted via Careers at Boeing will not be considered.
Basic Qualifications
1+ years of experience in manufacturing, automotive, construction, aerospace or similar industry; this can include education and Military.
1+ years of experience following oral and written instructions in the form of blueprints, drawings, work instructions.
1+ years of experience using hand and power tools
Ability to stand 6-8 hours per day; walk constantly; climb or work from stairs/steps/ladders; bend and twist frequently; squat and kneel.
Ability to wear hearing protection (ear inserts, canal caps, earmuffs); eye protection.
Ability to use hazardous chemicals.
Preferred Qualifications:
1+ years of experience installing aerospace components, construction or automotive assemblies with precision measurement tools, hand and power tools.
Enrolled in a Boeing partnered manufacturing related high school or community and technology college academic program.
Typical Education & Experience:
High school graduate or GED preferred.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union Representation Statement:
This is an hourly position governed by the International Association of Machinists (IAM-751) Collective Bargaining agreement.
Shift Work Statement:
This position is for a variety of shifts
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Pay: $24.32/hour, with potential to earn up to $53.30/hour in accordance with the terms of the relevant collective bargaining agreement.
Applications for this position will be accepted until Apr. 15, 2026
Language Requirements
English Preferred
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for variable shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth.
Find your future with us.Boeing Commercial Airplanes is excited to offer opportunities for an Aircraft Structures Mechanic to join our Join and Installation team in Everett and Renton, Washington.As an Aircraft Structures Mechanic, you will utilize your manufacturing knowledge to set up tools and equipment for drilling and fastening complex structures, including composite materials.
You will operate various hand and machine tools, including automated equipment, to perform tasks according to specifications while ensuring safety and quality standards.
Your responsibilities will include recognizing and reporting any equipment malfunctions, performing maintenance, and coordinating the movement of materials and tools.
You will also cut, assemble, and install components, verify your work against specifications, and handle hazardous materials safely.You will play a critical role in upholding our commitment to safety and quality standards, ensuring that all operations meet regulatory compliance and operational excellence.
If you are detail-oriented, possess strong technical skills, and thrive in a collaborative environment, we invite you to apply and be a part of our mission to deliver excellence in aviation.Position Responsibilities:Review daily reports and consult with team leaders to determine job assignments and obtain necessary documentation.Locate work areas using specified drawings and paperwork.Verify kitted parts against installation plans and bill of materials, ensuring they are suitable and defect-free.Retrieve non-kitted parts from designated areas, ensuring compliance with specifications.Use electronic devices to access work instructions and engineering data (personal cell phones not permitted).Select and utilize appropriate hand and power tools for assembly tasks, including precision alignment equipment.Move kits, carts, and equipment within the work cell as needed.Load/unload jigs and operate mechanical lifts for assembly work.Locate tools and parts on aircraft using specified methods and set up assembly tools per instructions.Handle hazardous materials safely and dispose of them properly.Inspect completed work for defects and cleanliness before submission for inspection.Perform minor rework and maintain tool control in accordance with procedures.Maintain personal and tool certifications and seek assistance from supervisors when necessary.Set up tools and equipment for drilling and fastener installation in complex structures.Operate various hand and machine tools, monitoring equipment functionality and performing routine maintenance.Coordinate the movement and preparation of materials and tools for tasks.Cut, file, drill, and assemble parts, ensuring proper fitting and quality standards.Conduct reaming, riveting, and sealing operations, applying corrosion inhibitors as needed.Utilize calibrated tools to verify work against specifications and ensure quality.Manage equipment and materials within the work cell to ensure efficient workflow.Physical Demands and Potential Hazards:Perform physical tasks that include lifting weights ranging from 10-15 lbs to 15-35 lbs.Engage in various movements such as reaching, handling, turning, twisting, lifting, lowering, climbing, balancing, bending, kneeling, crouching, and squatting.Work in environments that may involve contact with metals, solvents, and coolants.Operate in proximity to moving parts and tools, sharp cutters, and potential slipping hazards.Adapt to varying noise levels and atmospheric conditions.Utilize personal safety gear to protect face/eyes, hands/arms, and feet while performing job duties.This position is expected to be 100% onsite.
The selected candidate will be required to work onsite at one of the listed location options.This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R.
§ 120.15 is required.
“US Person” includes US Citizen, lawful permanent resident, refugee, or asyleeCurrent Boeing employees working in Puget Sound must submit an Employee Request Transfer (ERT) to be considered in the eligible candidate pool.
Resumes of current Puget Sound Boeing employees submitted via Careers at Boeing will not be considered.Aerospace Technician and Mechanic Aptitude Virtual Job Tryout: To be considered for this position you will be required to complete a technical assessment as part of the selection process.
Failure to complete the assessment will remove you from consideration.Basic Qualifications:1+ years of experience working with mechanical or structures related statements of work; such as construction, aerospace, automotive, maritime or similar industry; this can include education and military.1+ year experience utilizing and following detailed work instructions, reading and interpreting blueprints, drawings, and specifications.1+ years of experience using high impact vibratory tools; such as bucking/riveting. Ability to walk constantly throughout the workday; stand 6-8 hours per day; climb or work from stairs/steps up to 8 hours per day; climb ladders; bend and twist frequently up to six hours per day; squat and kneel.Ability to lift up to 35 pounds.This positions requires you to wear eye, hearing, foot, hand, respirator and other personal protective equipment/safety gear at all times.Proficiency in reading, writing, and speaking English.
Preferred Qualifications:1+ years of experience performing aircraft structural work or equivalate.Enrolled in a Boeing partnered manufacturing related high school or community and technology college academic program.Typical Education & Experience:High school graduate or GED preferred.Relocation:This position offers relocation based on candidate eligibility.Drug Free WorkplaceBoeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.Union Representation Statement:This is an hourly position governed by the International Association of Machinists (IAM-751) Collective Bargaining agreement.Shift Work Statement:This position is for a variety of shiftsTotal Rewards & Pay Transparency:At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Pay: $25.32/hour, with potential to earn up to $54.76/hour in accordance with the terms of the relevant collective bargaining agreement. Applications for this position will be accepted until Apr.
10, 2026Language Requirements English PreferredRelocation This position offers relocation based on candidate eligibility.Visa Sponsorship Employer will not sponsor applicants for employment visa status.Shift This position is for variable shiftEqual Opportunity Employer:Boeing is an Equal Opportunity Employer.
Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes is excited to offer opportunities for an Assembler Installer to join our Joint and Installation team in Everett and Renton, Washington.
As an Assembler Installer, you will play a vital role in our commitment to excellence in aviation by ensuring the safety and quality of our aircraft. Your expertise will be essential as you meticulously verify parts and fasteners against stringent specifications, set up assembly tools, and align components based on engineering drawings and installation plans. In this dynamic environment, you will engage in the installation and rework of various interior parts and assemblies, enhancing both functionality and aesthetics. Your dedication to quality will shine through as you conduct thorough inspections of your work, ensuring compliance with our high standards and promptly addressing any discrepancies.
You will play a critical role in upholding our commitment to safety and quality standards, ensuring that all operations meet regulatory compliance and operational excellence. If you are detail-oriented, possess strong technical skills, and thrive in a collaborative environment, we invite you to apply and be a part of our mission to deliver excellence in aviation
Position Responsibilities
Review job assignments using bar charts, SOI, IP, and consult with leads to obtain necessary drawings.
Locate work areas using drawings and electronic resources that specify airplane and section numbers.
Verify kitted parts against installation plans and bill of materials for accuracy and suitability.
Determine and obtain the correct fasteners from PCA/MMO control per specifications.
Set up assembly tools according to tooling instructions, ensuring locators are correct for the model.
Align and secure parts on the airplane using tooling holes and clamps, checking for proper margins.
Install and rework interior parts and assemblies, including carpets, stowbins, and seats.
Select and use appropriate drill bits, reamers, and countersinking tools for pilot and full-size holes.
Drill, ream, and countersink holes in parts/assemblies per specifications and instructions.
Disassemble parts, deburr holes, and prepare surfaces for fastener installation.
Apply sealants, primers, adhesives, and corrosion-inhibiting compounds as required by specifications.
Install fasteners in the correct sequence using appropriate tools, adhering to specifications.
Mark and symbolize work for subsequent riveting and install cables and wire bundles as needed.
Inspect completed work for defects, ensuring compliance with engineering drawings and report any job handicaps.
Move kits, carts, and equipment within the work cell to facilitate workflow and maintain personal and tool certifications.
Physical Demands and Potential Hazards:
Perform physical tasks that include lifting weights ranging from 10-15 lbs to 15-35 lbs.
Engage in various movements such as reaching, handling, turning, twisting, lifting, lowering, climbing, balancing, bending, kneeling, crouching, and squatting.
Work in environments that may involve contact with metals, solvents, and coolants.
Operate in proximity to moving parts and tools, sharp cutters, and potential slipping hazards.
Adapt to varying noise levels and atmospheric conditions.
Utilize personal safety gear to protect face/eyes, hands/arms, and feet while performing job duties.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee
Current Boeing employees working in Puget Sound must submit an Employee Request Transfer (ERT) to be considered in the eligible candidate pool. Resumes of current Puget Sound Boeing employees submitted via Careers at Boeing will not be considered.
Basic Qualifications
1+ years of experience in manufacturing, automotive, construction, aerospace or similar industry; this can include education and Military.
1+ years of experience following oral and written instructions in the form of blueprints, drawings, work instructions.
1+ years of experience using hand and power tools
Ability to stand 6-8 hours per day; walk constantly; climb or work from stairs/steps/ladders; bend and twist frequently; squat and kneel.
Ability to wear hearing protection (ear inserts, canal caps, earmuffs); eye protection.
Ability to use hazardous chemicals.
Preferred Qualifications:
1+ years of experience installing aerospace components, construction or automotive assemblies with precision measurement tools, hand and power tools.
Enrolled in a Boeing partnered manufacturing related high school or community and technology college academic program.
Typical Education & Experience:
High school graduate or GED preferred.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union Representation Statement:
This is an hourly position governed by the International Association of Machinists (IAM-751) Collective Bargaining agreement.
Shift Work Statement :
This position is for a variety of shifts
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Pay : $24.32/hour, with potential to earn up to $53.30/hour in accordance with the terms of the relevant collective bargaining agreement.
Applications for this position will be accepted until Apr. 15, 2026
Language Requirements
English Preferred
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for variable shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Commercial Airplanes is excited to offer opportunities for an Assembler Installer to join our Joint and Installation team in Everett and Renton, Washington.
As an Assembler Installer, you will play a vital role in our commitment to excellence in aviation by ensuring the safety and quality of our aircraft. Your expertise will be essential as you meticulously verify parts and fasteners against stringent specifications, set up assembly tools, and align components based on engineering drawings and installation plans. In this dynamic environment, you will engage in the installation and rework of various interior parts and assemblies, enhancing both functionality and aesthetics. Your dedication to quality will shine through as you conduct thorough inspections of your work, ensuring compliance with our high standards and promptly addressing any discrepancies.
You will play a critical role in upholding our commitment to safety and quality standards, ensuring that all operations meet regulatory compliance and operational excellence. If you are detail-oriented, possess strong technical skills, and thrive in a collaborative environment, we invite you to apply and be a part of our mission to deliver excellence in aviation
Position Responsibilities
Review job assignments using bar charts, SOI, IP, and consult with leads to obtain necessary drawings.
Locate work areas using drawings and electronic resources that specify airplane and section numbers.
Verify kitted parts against installation plans and bill of materials for accuracy and suitability.
Determine and obtain the correct fasteners from PCA/MMO control per specifications.
Set up assembly tools according to tooling instructions, ensuring locators are correct for the model.
Align and secure parts on the airplane using tooling holes and clamps, checking for proper margins.
Install and rework interior parts and assemblies, including carpets, stowbins, and seats.
Select and use appropriate drill bits, reamers, and countersinking tools for pilot and full-size holes.
Drill, ream, and countersink holes in parts/assemblies per specifications and instructions.
Disassemble parts, deburr holes, and prepare surfaces for fastener installation.
Apply sealants, primers, adhesives, and corrosion-inhibiting compounds as required by specifications.
Install fasteners in the correct sequence using appropriate tools, adhering to specifications.
Mark and symbolize work for subsequent riveting and install cables and wire bundles as needed.
Inspect completed work for defects, ensuring compliance with engineering drawings and report any job handicaps.
Move kits, carts, and equipment within the work cell to facilitate workflow and maintain personal and tool certifications.
Physical Demands and Potential Hazards:
Perform physical tasks that include lifting weights ranging from 10-15 lbs to 15-35 lbs.
Engage in various movements such as reaching, handling, turning, twisting, lifting, lowering, climbing, balancing, bending, kneeling, crouching, and squatting.
Work in environments that may involve contact with metals, solvents, and coolants.
Operate in proximity to moving parts and tools, sharp cutters, and potential slipping hazards.
Adapt to varying noise levels and atmospheric conditions.
Utilize personal safety gear to protect face/eyes, hands/arms, and feet while performing job duties.
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee
Current Boeing employees working in Puget Sound must submit an Employee Request Transfer (ERT) to be considered in the eligible candidate pool. Resumes of current Puget Sound Boeing employees submitted via Careers at Boeing will not be considered.
Basic Qualifications
1+ years of experience in manufacturing, automotive, construction, aerospace or similar industry; this can include education and Military.
1+ years of experience following oral and written instructions in the form of blueprints, drawings, work instructions.
1+ years of experience using hand and power tools
Ability to stand 6-8 hours per day; walk constantly; climb or work from stairs/steps/ladders; bend and twist frequently; squat and kneel.
Ability to wear hearing protection (ear inserts, canal caps, earmuffs); eye protection.
Ability to use hazardous chemicals.
Preferred Qualifications:
1+ years of experience installing aerospace components, construction or automotive assemblies with precision measurement tools, hand and power tools.
Enrolled in a Boeing partnered manufacturing related high school or community and technology college academic program.
Typical Education & Experience:
High school graduate or GED preferred.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Union Representation Statement:
This is an hourly position governed by the International Association of Machinists (IAM-751) Collective Bargaining agreement.
Shift Work Statement :
This position is for a variety of shifts
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Pay : $24.32/hour, with potential to earn up to $53.30/hour in accordance with the terms of the relevant collective bargaining agreement.
Applications for this position will be accepted until Apr. 15, 2026
Language Requirements
English Preferred
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for variable shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Position Summary
The Supply Chain Planning Manager is responsible for ensuring the right materials and finished goods are available at the right time and cost to support company growth and customer demand. This role oversees demand forecasting, inventory planning, vendor coordination, and purchase order management across raw materials, packaging components, and finished fragrance products.
The ideal candidate will bring strong analytical thinking, vendor negotiation skills, and operational discipline to ensure reliable supply while optimizing inventory levels and working capital.
Key Responsibilities
Demand Planning & Forecasting
- Develop and maintain monthly and quarterly sales forecasts based on historical sales, promotions, product launches, and seasonality.
- Collaborate with Sales, Marketing, and Finance to refine demand projections.
- Translate forecasts into material and production requirements.
Inventory Planning & Management
- Monitor inventory levels across raw materials, packaging components, and finished goods.
- Maintain appropriate safety stock levels to prevent stockouts while controlling excess inventory.
- Provide regular reporting on inventory health, stock risks, and recommended replenishment actions.
Procurement & Purchase Order Management
- Create and manage purchase orders for raw materials, fragrance oils, bottles, pumps, caps, labels, cartons, and other packaging components.
- Track open purchase orders and ensure on-time delivery from suppliers.
- Maintain clear visibility into inbound inventory and expected arrival timelines.
Vendor & Supplier Management
- Negotiate pricing, lead times, and terms with domestic and overseas suppliers.
- Build strong relationships with key vendors to improve reliability, cost, and service levels.
- Monitor supplier performance and address quality or delivery issues proactively.
Production Planning Support
- Align inbound material availability with production schedules for filling, packing, and fulfillment operations.
- Work closely with operations leadership to ensure production runs are properly supplied.
Reporting & Business Insights
Provide regular reporting to leadership on:
- Inventory levels and turnover
- Open purchase orders
- Supplier performance
- Forecast accuracy
- Cost trends and savings opportunities
- Recommend purchasing strategies based on demand trends and sales projections.
Process Improvement
- Identify opportunities to improve planning processes, forecasting accuracy, and supplier performance.
- Implement systems or tools that enhance visibility across inventory, purchasing, and demand planning.
Qualifications
Education & Experience
- Bachelor’s degree in Supply Chain, Business, Operations, or related field preferred.
- 5+ years of experience in supply chain planning, procurement, or inventory management.
- Experience working with overseas vendors and international sourcing strongly preferred.
- Experience in consumer packaged goods (CPG), beauty, fragrance, or similar manufacturing environment preferred.
Technical Competencies & Tools
The ideal candidate will have experience or proficiency in the following tools and systems to enhance visibility, planning accuracy, and operational efficiency:
Enterprise Resource Planning (ERP) Systems
- Experience using ERP systems to manage purchasing, inventory, and supplier records (e.g., NetSuite, SAP Business One, Microsoft Dynamics, or similar).
- Ability to manage item master data, bill of materials, and inventory transactions within ERP systems.
Demand Planning & Forecasting Tools
- Experience with forecasting software or demand planning tools such as Netstock, Forecast Pro, Anaplan, or similar.
- Ability to develop statistical forecasts and adjust projections based on market insights and promotions.
Data Analysis & Reporting
- Advanced proficiency in Microsoft Excel, including pivot tables, forecasting models, data analysis, and scenario planning.
- Experience with Power BI, Tableau, or similar business intelligence tools for supply chain reporting and dashboards.
- Ability to analyze large datasets and translate insights into purchasing and inventory strategies.
Inventory Optimization Tools
- Familiarity with inventory planning concepts such as safety stock modeling, reorder points, lead time variability, and inventory turnover analysis.
- Experience using inventory optimization software or modules within ERP systems.
Procurement & Vendor Management Systems
- Experience managing vendor communications, pricing structures, and purchase orders through digital procurement systems.
- Familiarity with supplier scorecards, cost tracking, and contract management tools.
Collaboration & Workflow Tools
- Proficiency with collaboration platforms such as Microsoft Teams, Slack, or similar tools for cross-functional communication.
- Experience using project management or workflow tools such as Asana, , or Smartsheet to manage supply chain initiatives.
Key Success Metrics
- Inventory turns and working capital optimization
- Forecast accuracy
- On-time supplier delivery
- Reduction in stockouts or production delays
- Cost savings through vendor negotiations and purchasing strategy
Job Title: Estimator – Tool & Die Manufacturing
Salary: $70,000 – $80,000 per year
Bonus: Annual Christmas Bonus
Schedule: Day Shift | Monday–Friday | 7:00 AM – 3:30 PM
We are seeking an experienced Estimator to join a well-established tool and die manufacturing job shop that specializes in precision tooling, molds, fixtures, and dies used in metal and thermoforming production. This is a key role within the organization, responsible for developing accurate project estimates and supporting the sales and engineering teams in preparing competitive quotes for customers.
This position is open due to a retirement, and the outgoing estimator is currently working with the team to ensure a smooth transition and knowledge transfer. The estimator will collaborate closely with engineering, sales, and manufacturing teams to determine the cost, materials, labor, and production requirements for custom tooling projects.
This is an excellent opportunity to join a stable, family-owned manufacturing company where many employees have built long-term careers.
Key Responsibilities
- Prepare accurate cost estimates and quotes for custom tooling, molds, fixtures, and dies.
- Review RFQs, drawings, and project specifications to determine scope, materials, labor, and production requirements.
- Collaborate with engineering, sales, and design teams to gather project requirements such as durability, material specifications, and operating conditions.
- Calculate costs related to: Raw materials (steel, specialty metals, etc.), Labor and machining time, Outsourced processes or third-party services, Shipping and logistics
- Develop detailed proposals and pricing structures for customers.
- Maintain documentation including BOMs (Bill of Materials), cost breakdowns, and pricing data.
- Evaluate project timelines and production requirements to ensure estimates align with manufacturing capabilities.
- Track projects and adjust estimates when production costs or timelines change.
- Support the sales and engineering teams by ensuring quotes are competitive and technically accurate.
Products & Projects May Include
- Tool and die components
- Thermoforming molds
- Foil dies
- Tooling fixtures
- Chucks and collets
- Precision tooling used on press machines and CNC equipment
- Custom tooling for sheet metal production
Required Qualifications
- Experience in estimating or cost analysis within a manufacturing or machine shop environment
- Strong understanding of tooling, fixtures, dies, or metal manufacturing processes
- Ability to read and interpret blueprints and engineering drawings
- Familiarity with Bill of Materials (BOMs) and manufacturing cost breakdowns
- Experience evaluating materials, machining time, labor, and production costs
- Strong collaboration skills with engineering, sales, and production teams
Preferred Experience
- Experience in tool and die, mold making, or machining environments
- Knowledge of steel materials and tooling applications
- Exposure to CNC machining, thermoforming molds, or stamping dies
- Experience using 3D models or CAD drawings during quoting processes
Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.
A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments.
Pay Range
$47,900.00-$65,900.00 Annual
This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.
Position Overview: We are seeking a highly skilled CNC Machinist I with a strong focus on safety and operational competencies. The ideal candidate will be responsible for ensuring the safe and efficient operation of CNC mills and lathes, performing setup, maintenance, and inspection tasks, and adhering to all safety protocols.
Weekend Shift: F-M: 4:30am-2:30pm, 15% shift premium (T-Th Off)
Key Responsibilities:
Safety Competencies:
- Ensure glove and hand safety.
- Follow bench grinder and surface grinder safety protocols.
- Use face shields appropriately.
- Inspect cranes and hoists and maintain logs.
- Properly rig and use cranes.
- Safely operate CNC mills and lathes, adhering to manufacturer and company safety protocols.
- Practice proper lifting techniques and recognize trip hazards.
- Complete safety skills and SED on time.
- Participate in monthly safety meetings.
- Follow all life-critical policies and JM Health and Safety policies.
- Use appropriate personal protective equipment (PPE) as required.
- Operate only the equipment for which you have been trained by a qualified person.
- Never tamper with machine safety guards or switches.
- Ensure setups can safely hold parts against cutting forces before starting machines.
- Exercise caution when running new programs, especially at the start and after tool changes.
- Know the location of emergency stops and practice using them.
- Maintain a tidy workspace to prevent accidents and injuries.
- Follow safety protocols for 2\" and hand grinders.
Mill/Lathe Operations and Setup:
- Start and home milling machines and lathes.
- Touch off tools, set offsets, and determine tool lengths and diameters using a tool setter.
- Load programs through Predator and USB and send proven programs back for updates.
- Adjust and edit tools and work offsets.
- Set XYZ and Z coordinates.
- Load and unload workpieces for milling operations.
- Change tool setter and probe batteries.
- Perform pre-production maintenance checks and clean machines.
- Change machine filters and check/fill coolant levels.
- Read refractometers for coolant concentration.
- Stone machine tables, fixtures, vises, chucks, and turrets prior to use.
- Perform basic mill setups, including indicating fixtures and vises.
- Setup mill and lathe tools and replace or identify worn tooling.
- Indicate vises and fixtures, change jaws, and set clamps.
- Use proper collets and holders for tools, demonstrating proper use.
- Follow and update Standard Operating Procedures (SOPs).
- Clean machine tool tapers and verify delivery of coolants and fluids.
- Empty chip bins and containers.
- Deburr finished parts and clean raw materials prior to loading.
- Grease vises and use machine DRO to understand machine positions.
- Clean collets and remove the chips, and clean tool holder caps before and after use.
Inspection Tasks:
- Understand basic GD&T.
- Measure and verify length, width, and diameter of raw materials.
- Inspect and identify materials by type.
- Properly use and care for measurement equipment.
- Measure part/feature height/depth with depth micrometers.
- Measure with calipers (vernier, dial, and digital), ID micrometers, and OD micrometers.
- Measure threads with thread gauges.
- Measure part features, profiles, and dimensions optically or comparatively.
- Review part prints and identify critical dimensions.
- Verify milled and turned parts for quality and compliance.
- Test and verify calibrations of inspection tools.
General Expectations:
- Perform area housekeeping.
- Conduct shift changes and exchange information effectively.
- Maintain a good attitude and be a team player.
- Meet or exceed standard run times.
- Perform non-routine task lists and operator maintenance tasks.
- Maintain coolant levels and check concentration.
- Report any maintenance needs to the lead.
- Attend minute meetings on time.
- Provide useful suggestions that contribute to positive work results.
- Ensure the work area is ready for the next user.
- Accurately check tools out of the tool crib.
Minimal Requirements:
- Minimum of 1-3 years' experience is required
- Extensive experience as a CNC Technician with a focus on safety and operational competencies.
- Strong understanding of CNC machine setup, maintenance, and troubleshooting.
- Ability to read and interpret technical documents and blueprints.
- Proficiency in using tool setters, collets, holders, and other CNC-related tools.
- Excellent attention to detail and problem-solving skills.
- Ability to follow and update SOPs.
- Strong communication and teamwork skills.
Physical Requirements:
- Ability to lift and move heavy objects up to 50 lbs.
- Prolonged periods of standing and working on machines.
- Manual dexterity and hand-eye coordination.
Work Environment:
- Manufacturing plant with exposure to noise, dust, and machinery.
- Use of personal protective equipment (PPE) as required.
Please Keep in Mind
If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.
Benefits
Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company's succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.
Diversity & Inclusion
Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.
Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Company Summary:
We are a well-established CNC and fabrication machine distributor with U.S. headquarters south of Kansas City. The company is renowned for its high-end machine tool products, low employee turnover, strong industry reputation, and a stable, honest, employee-focused culture. We emphasize treating both employees and customers well, promotes efficiency and continuous improvement, and maintains a collaborative, hands-off management style that values self-motivated and independent team members. The company sells and services premium machine tools with a strong focus on Fanuc controls.
Job Summary:
The National Service Manager will lead the service department for the machine tool division. This critical role involves overseeing existing Service Managers and service staff, providing technical support to order processing, collaborating with machine tool builders, and ensuring smooth installations, service delivery, and customer satisfaction. It is primarily office-based with minimal travel (occasional visits to other offices).
Responsibilities
- Lead and manage the Service Department, overseeing all service personnel and operations, including equipment installation, diagnostics, routine maintenance, repairs, and custom modifications.
- Develop and administer Service Department processes, covering:
- Service scheduling guidelines
- Allocation and coordination of service personnel and resources nationwide
- Recording and monitoring of assets in both internal databases and vendor platforms
- Monitoring and documenting costs related to installations and warranty work
- Issuing non-conformance reports and supplier corrective action requests (CARs)
- Designing and rolling out a structured Preventative Maintenance initiative
- Confirm that the Service Department is properly equipped with required support, including:
- Detailed installation and repair documentation
- Appropriate tools, equipment, and instrumentation
- Clear project timelines and schedules
- Organization and delivery of training programs for service technicians
- Access to technical support from equipment manufacturers and external service partners
- Oversee general projects involving machine tools, automation equipment, accessories, and add-ons; act as the main point of contact (POC) for third-party system integrations with external partners.
- Verify adherence to customer-specific protocols and requirements prior to and throughout project execution.
- Conduct technical evaluation of incoming machine orders in partnership with the Director and Inside Sales team:
- Review order specifications and clarify customer needs in collaboration with the sales team
- Communicate order particulars and timelines to Service Coordinators
- Offer technical expertise to order processing personnel for machine tool and accessory quotations/orders.
- Collaborate with machine tool manufacturers (and their sales/service teams) to optimize workflows and address any emerging concerns.
- Assist the sales team with technical details during the pre-sale phase, gathering necessary information to confirm proper machine and option configurations for smooth installation and optimal customer outcomes.
Requirements
- At least 2 years of relevant experience in the machine tool industry (in areas such as service, sales, applications engineering, or direct technical/hands-on roles).
- Previous supervisory or management experience within a service department (strongly preferred)
- Practical, hands-on background working directly with machine tools.
- Strong communication skills (customer facing and internally)
- Fundamental understanding of machine tool control systems, electrical components, and mechanical principles.
- Solid project management capabilities.
- Strong working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
- Familiarity with CRM platforms (Salesforce experience preferred).
- Basic proficiency in CAD-CAM software.
- Highly organized, with outstanding communication and interpersonal abilities.
- Excellent analytical and problem-solving skills, paired with a proactive, innovative approach.
- Commercially aware, focused on operational efficiency, and receptive to fresh ideas and methods (not rigid or overly fixed in viewpoints).
- Capable of grasping technical subject matter to communicate clearly and effectively with technicians, manufacturers, and other internal/external parties.
Preferred Qualifications
- Experience or education in manufacturing engineering.