Heartland Food Products Group Jobs in Usa

About Us

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, meal replacement shakes, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We’ve also recently acquired the SlimFast brand and are growing!

We help people live happier, healthier, and longer lives by making it easier to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

This role is not a remote opportunity, it is on-site at our Corporate Office in Carmel, Indiana.

About the Role

We are looking for a National Account Manager, Amazon to join our expanding team. The National Account Manager, Amazon will be focused on growing the Splenda and SlimFast brands on Amazon. This role will report to the Omnichannel Director and work in collaboration with Heartland’s marketing team.

Primary Responsibilities:

Amazon Account Management

• Responsible for Amazon sales target and P&L
• Manage and improve account profitability
• Own Amazon budget and target planning, strategy and overall account management
• Lead annual AVN and manage Vendor Manager and AVS relationship
• Approve deductions and manage TPM system

Amazon Advertising

• Strategize, implement, maintain and optimize advertising campaigns through Amazon’s Seller Central and Vendor Central accounts including Sponsored Products, Sponsored Brands, and Display Advertising
• Own relationship with Amazon’s Ads team and our advertising agency
• Coordinate with Heartland’s marketing team to promote sales on Amazon through social media campaigns, email marketing campaigns, coupon programs and incorporating Amazon into master brand marketing strategies
• Monitor and report on campaign performance including developing new reporting methods
• Implement A/B testing to refine ad copy, creative, and targeting parameters for maximum effectiveness
• Track spend and manage a large advertising budget

Amazon Catalog Management

• Work with the Digital Merchandising Manager to optimize Amazon images, video, A+ content, brand story and brand store
• Collaborate with brand management team to create compelling and conversion-focused product listings that fit into overall brand strategy
• Monitor Amazon listings and work with internal teams to fix catalog issues
• Work with commercialization team to develop products tailored to Amazon
• Manage Amazon pricing

Data Analytics

• Use data analytics tools like Helium10, Profitero and Amazon’s Brand Analytics reports to conduct keyword research, competitor research and general market research
• Use data analytics tools to track and improve keyword ranking and share of sales
• Analyze key performance indicators (KPIs) to identify areas for improvement and growth opportunities
• Develop actionable insights to optimize product listings, pricing strategies, and advertising campaigns
• Report on marketing and sales performance to broader team

Desired Skills and Experience

• Bachelor's degree required
• Experience with Seller Central and/or Vendor Central
• Experience in digital marketing with a focus on managing Amazon ads and SEO
• Familiarity with Amazon tools like Brand Analytics and Helium10
• Entrepreneurial self-starter with growth mindset
• Detail oriented with good project management skills
• Strong written and oral communication skills
• Strong analytical skills and proficient in Microsoft Office (Outlook, PowerPoint, Excel: pivot tables, vlookups etc.)

We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers.

We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

This role is not a remote opportunity, it is on-site at our Manufacturing Plant in Indianapolis, Indiana. 3rd shift available in our Dry Sweeteners department.

Scope:

The Production Supervisor directly supervises and coordinates the activities of production and operating workers, such as packers, machine operators, and blenders. The Supervisor will be responsible for establishing and achieving production goals, fostering relationships, promoting Health and Safety and the development of a well-trained and motivated staff.

Essential Duties and Key Responsibilities:

• Enforces safety and sanitation regulations per food safety and quality guidelines.
• Responsible for initiating appropriate actions that address Food Safety concerns, including escalation to Quality and Management.
• Utilizes all food safety and food security guidelines, including Safe Quality Foods (SQF) good manufacturing practices and Hazard Analysis Critical Control Points.
• Directs and coordinates the activities of the employees engaged in the production or processing of goods, such as packers, machine operators, and blenders.
• Develops and motivates team to solve own day-to-day operational issues and achieve plant goals through ongoing communication and facilitation of team meetings.
• Coordinates daily inventories and supplies and other operational activities within or between departments.
• Plans and establishes work schedules, assignments, and production sequences to meet production goals.
• Inspects materials, products, or equipment to detect defects or malfunctions.
• Observes work and monitor gauges, dials, or other indicators to ensure that operators conform to production or processing standards.
• Conducts employee training in equipment operations and work and safety procedures or assigns employee training to experienced workers.
• Maintains records of employees’ attendance and hours worked.
• Counsels employees about work-related issues and assists employees to correct job-skill deficiencies.
• Recommends or initiates personnel actions, such as hires, promotions, transfers, discharges, or disciplinary measures of direct reports.
• Interprets specifications, blueprints, job orders, and company policies and procedures for workers.
• Initiates and drives process improvements.
• Reads and analyzes charts, work orders, production schedules, and other records and reports to determine production requirements and evaluates current production estimates and outputs.
• Document all records outlined by company policies, such as production records, HACCP, good manufacturing policies, standard operating procedures, and food safety and quality plans.
• Oversees and completes production documentation, support documentation, and process control documentation throughout the facility.
• All other duties as assigned.

Qualifications

• Bachelor of Science in Engineering required.
• Minimum of 2 years’ experience in manufacturing and supervision.
• Superior analytical and critical thinking skills
• Proficient computer skills, including Microsoft Excel and Word
• Demonstrates essential problem-solving methods and initiative.
• Ability to perform under pressure and to solve problems independently
• Ability to communicate well with all employees and customers

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time.
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center.
• Lifting up to 50 pounds

Heartland Food Products Group is a global leader in the consumer-packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world.

Our goal is to transform the sweetener category from commoditized ingredients to a destination that unleashed shopper’s potential for better, healthier baking and beverages. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

This role is not a remote opportunity, it is on-site at our Manufacturing Plant in Indianapolis, Indiana.

Scope:

The Technician, Research and Development provides support for LWE, Sweetener, Coffee, Tea and Concentrate projects; and Shelf Life program; compounds formulas accurately, take physical analytical measurements and prepares and executes daily sensory panels and/or shelf life evaluations in accordance with written or oral instructions; maintains controls for the plant and R&D group, assists with data management, analysis and reporting; maintains inventory of samples for sensory and shelf life studies and may support other product development initiatives as requested. The duties in this position are expected to evolve over time as a result of the company’s growth and expansion into new technologies.

Essential Duties and Key Responsibilities:

• Follows detailed instructions and works independently with light supervision.

• Collects, manages and maintains sensory or shelf life inventory. Includes sample receipt, labeling, placement in appropriate environment, removal at defined intervals for stability testing and archiving/disposal of samples at end of study.

• Monitors stability chambers and chart recorders to confirm environmental conditions are maintained within established specifications; maintains physical and electronic shelf life testing files and database following established procedures.

• Executes daily sensory panels including set-up, entering electronic ballots, serving samples, monitoring panelists and clean-up.

• Compounds formulations accurately and routinely.

• Maintains ingredients in the lab to quickly and easily compound formulas.

• Maintains approved controls for the R&D group and for the plant

• Maintains the flavor library of LWE concentrates for the R&D group.

• Conducts routine chemical, physical, nutrient or stability analyses of samples following established protocols.

• Maintains physical and electronic analysis files and databases; applies statistical principles and assists in preparing reports communicating test results; reports atypical results or deviations to supervisor and initiates investigation and retesting if appropriate.

• Prepares and submits samples for outside testing, monitors progress and records results in database.

• Develops reviews and updates relevant SOP’s.

• Responsible for food safety and food quality of samples handled by:

o Following GMP’s, maintaining sanitary conditions, adhering to safe work practices and ensuring that product quality is maintained.

o Reporting any conditions or practices that may adversely impact food safety, food quality or personal safety to supervisor.

• Maintains consistent attendance; must have flexibility to work extended hours or off shifts if required.

Qualifications:

• Bachelor’s degree in Food Science preferred, Nutrition, Chemistry, Biology or related field acceptable on a case by case basis.

• Minimum of 3 years of laboratory experience with ability to calibrate and operate standard food lab equipment required or lab experience during undergraduate studies.

• Excellent mathematical skills and knowledge of, or ability to learn, statistical analysis required.

• Computer literacy including competency with Microsoft Office and demonstrated ability to operate complex software programs required.

• Excellent organizational and communication skills, proficiency in speaking, comprehending, reading and writing English required.

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions

• Must be able to work seated using a computer and phone for long periods of time.

• Must be able to work extended hours, such as daily overtime and an occasional weekend

• Must possess visual acuity to document company records

• Continuous walking throughout plant and distribution center.

• Lifting up to 40 pounds

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

This role is not a remote opportunity, it is on-site at our manufacturing plant in Indianapolis, Indiana.

Scope:

The Senior Training Specialist is responsible for the planning, design, development and implementation of Heartland FPG training programs and initiatives. The Senior Training Specialist is the technical expert of Heartland’s operation, connecting the employees with the resources necessary to be successful in their position at Heartland. This position will work closely with the Training and Development Manager to facilitate the learning and development of all team members.

Essential Duties and Key Responsibilities:

• Leads and directs employee training across functions and topics.
• Acts as technical expert and actively maintains knowledge in several fields such as: Operations, Quality, Facilities, and Maintenance.
• Provides technical support with regards to training & development operations, new hire orientation, in addition to meeting coordination, and plant operations.
• Foster relationships with business partners to remain aware of changes to the operation, updating content as necessary.
• Takes a proactive approach in identifying learning opportunities.
• Supports SME & Lead Trainer development for technical positions.
• Coaches and acts as a mentor for internal employees seeking advancement.
• Collaborates with subject matter experts and others to determine critical training needs
• Monitors, evaluates and records training activities and program effectiveness.
• Offers specific training programs to help workers maintain or improve job skills.
• Assesses training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Provides administrative support with regards to learning & development operations, new hire orientation, in addition to meeting coordination, and plant operations.
• Develops alternative training methods if expected improvements are not seen.
• Organizes and develops or obtains, training procedure manuals and guides and course materials such as handouts and visual materials.
• Presents information using a variety of instructional techniques or formats, such as role-playing, simulations, team exercises, group discussions, videos, or lectures.
• Designs, plans, organizes, and directs professional development or technical training for employees.
• Exhibits sound fiscal responsibility in the handling and sourcing of training courses, materials, equipment, etc.
• Creates e-learning content and manage course assignments and completions in the Learning Management System, including training records required for SQF and other audits.
• All other duties as assigned.

Qualifications:

• B.S./B.A. Degree or higher; 5-7 years of training and/or manufacturing experience preferred.
• Exhibits professionalism and thrives in an ever-changing and demanding environment.
• Must have excellent verbal and written communication skills and exhibit attention to detail.
• Strong working knowledge of MS Office applications including, but not limited to Word, Excel, Outlook, PowerPoint. Familiarity with Adobe Acrobat is also helpful.
• Experience supporting a fast-paced operations leadership team strongly preferred.

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time.
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Must be able to stand and walk for extended periods.
• Lifting up to 40 pounds

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

This role is not a remote opportunity, it is on-site at our Manufacturing Plant in Indianapolis, Indiana.

Scope:

The Project Manager plays a critical role in ensuring the effective and efficient execution of strategic projects, driving delivery on time, within budget, and on strategy. This individual is responsible for establishing and championing best-in-class project management methodologies, standards, and tools across the organization. The Project Manager provides end-to-end leadership for a diverse portfolio of initiatives, including product development and commercialization, marketing initiatives, major operational transitions, supply chain optimizations, and other strategic projects requiring seamless cross-functional collaboration. This role involves close partnership with both internal teams and external stakeholders to achieve business objectives and communicate project status and performance to leadership across the supply chain.

Essential Duties and Key Responsibilities:

1. Project Leadership & Execution

• Lead Complex Projects: Drive the planning, execution, and closure of critical supply chain and operational initiatives, such as major product transitions, system implementations, supply chain network optimization, key cost-saving programs, and supplier transitions.
• Full Project Lifecycle Management: Oversee project health against established timelines, identify and proactively mitigate risks, and provide leadership to measure variance in scope, schedule, cost, and quality for each project.
• Cross-functional Collaboration: Partner with functional heads (e.g., Operations, Quality Assurance, Purchasing, Marketing) to translate strategic requirements into actionable, measurable projects and ensure adequate resourcing for short-term and long-term goals.
• System and Process Implementation: Own the cross-functional implementation of new systems and processes to enhance speed, foster growth, and improve productivity. Collaborate across the company to identify, implement, and leverage project management best practices and tools.
• Risk Management & Mitigation: Proactively identify and assess project risks, employing defined processes and tools for swift resolution or escalation. Develop and prioritize risk management strategies based on a deep understanding of key processes and systems to optimize delivery and minimize exposure.

1. Continuous Improvement & Optimization

• Process Enhancement: Evaluate project improvement opportunities and effectively implement enhancements to advance projects and overall project management maturity.
• Documentation & Best Practices: See special projects through to completion, thoroughly documenting results, lessons learned, and best practices for future reference and organizational knowledge.
• Manufacturing & Packaging Optimization:
• Continuously improve the packaging specifications system in collaboration with Operations, Quality Assurance, Purchasing, and Marketing teams.
• Ensure manufacturing specifications are current and accurate through regular inspection.
• Identify and implement improvements in palletization optimization and material design to drive cost efficiencies.
• Collaborate with packaging materials vendors on key service points, ensuring compliance with specifications and fostering continuous improvement.
• Analyze technical data and drawings to determine appropriate packaging material attributes that meet customer specifications and production capabilities.
• Contribute innovative ideas to improve packaging technologies and resolve consumer application-related challenges.
• Support end-of-life (EOL) activities with Purchasing, Operations, and Commercialization for discontinued packaging.

1. Stakeholder Engagement & Influence

• Influence & Communication: Effectively influence stakeholders at all levels to facilitate decision-making and ensure project alignment.
• Commercialization Handoff: Manage successful handoffs from plant trials of new products, working closely with Manufacturing, QA, and Engineering to ensure efficient commercialization.

Qualifications:

• Required:
• Bachelor's degree in Engineering, Project Management, Supply Chain, or a related technical field.
• Project Management Professional (PMP) certification.
• Three to five years of experience in project management.
• Preferred:
• Experience in the Food Processing industry, particularly with consumer-packaged goods.
• Background in either product development or supply chain.
• Strong knowledge of packaging materials (e.g., corrugated, paperboard, rigid plastics, flexible pouches) and characteristics for packaging structural design.
• Working knowledge of packaging-related manufacturing processes, including but not limited to printing, die-cutting, thermoforming, injection molding, and extrusion blow molding.
• Experience with TOPS/CAPE pallet building software.

Key Competencies:

• Project Management Expertise: Demonstrated knowledge of project management concepts (e.g., cost and time management, scope management, quality control) to effectively execute assigned tasks and lead project teams.
• Leadership & Management: Proven track record of strong people leadership, management, and development.
• Strategic Thinking: Broad functional experience in innovation and/or supply chain management, with a demonstrated ability to lead complex cross-functional initiatives. Approaches problems from multiple angles, identifies new areas of risk, and leverages emerging trends to anticipate and mitigate issues.
• Business Acumen: Strong business acumen and the ability to oversee project budgets effectively.
• Problem-Solving: Strong analytical and problem-solving skills with a proactive approach to identifying and resolving challenges.

Physical Demands:

• Ability to physically perform functions such as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting (up to 40 pounds), grasping, feeling, talking, hearing, and repetitive motions.
• Ability to work seated using a computer and phone for extended periods.
• Ability to work extended hours, including daily overtime and occasional weekends, as needed.
• Possess visual acuity to accurately document company records.
• Continuous walking throughout plant and distribution center facilities may be required.

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world.

Our goal is to transform the sweetener category from commoditized ingredients to a destination that unleashed shopper’s potential for better, healthier baking and beverages. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

This role is not a remote opportunity, it is on-site at our Manufacturing Plant in Indianapolis, Indiana.

Scope:

The primary focus of the Associate B2B Manager will be to support the Senior B2B Manager and R&D leaders, taking products from concept to production as well as supporting ongoing B2B operations. This position will be collaborating with cross functional teams and providing supply chain solutions that can be strategic to our company leading innovation and product development.

Key Responsibilities:

• Champion and lead product development efforts and ensure all contract manufacturing business is sustained.
• Maintain the relationship and satisfaction of all contract manufacturing partners.
• Work jointly with R&D, Sales, Marketing, Finance, Supply Chain and Contract Manufacturing customers to source, justify, scope, scale up and commercialize new products.
• Coordinate internal cross-functional team needs for product startup, trials, qualification, through steady state production.
• Execute and maintain reporting for B2B category.
• Achieve key business results including efficient manufacturing, impeccable quality and outstanding service to our customers.

Qualifications:

• Bachelor’s degree required.
• At least 2+ year’s practical experience in manufacturing preferred, previous roles in Operations, Supply Chain, Procurement, or Engineering area highly desired.
• Must be able to work independently and have demonstrated leadership, interpersonal and self-initiative skills.
• Strong project management, financial analysis, communication and collaboration skills.
• Cross discipline exposure and functional knowledge of Supply Chain disciplines and impacts on contract manufacturing strategy, processes, and costs.
• Must work successfully with cross functional departments within and outside the organization and build effective relationships.

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time
• Must be able to work extended hours, as business warrants
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center
• Lifting up to 40 pounds

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

This role is not a remote opportunity.

Scope:

The Engineering Training Intern will learn about the functions of different areas of the plant, engineering processes, and the structures we have in place to ensure we remain compliant. The engineering training intern will contribute to major team milestones for 2024 and have the chance to present project updates and proposed actions to the leadership team. The Engineering Training Intern will be involved in work and/or research centered on key roles supported by Heartland FPG including Sales, Engineering, Quality, Production and Research. Interns could also have the opportunity to participate in communication and research initiatives, as well as gain hands-on experience in the production side of the business.

Essential Duties and Key Responsibilities:

• Create training resources by collaborating with subject matter experts and conducting research.
• Improve data reporting structures by developing a training metrics dashboard.
• Assist in coordinating the activities of the employees engaged in the production or processing of goods, such as packers, machine operators, blenders, and engineers.
• Plan and establish work schedules and assignments to meet production and skills transfer goals.
• Suggest alternative training methods to maximize retention.
• All other duties as assigned.

Qualifications:

• Currently pursuing a Bachelor’s degree in Engineering or a related technical field
• Desire to teach and improve skill competencies, and apply technical knowledge in a creative role
• Strong teamwork skills
• Proficiency in MS Word, Excel, PowerPoint, and Outlook
• Strong attention to detail
• Self-starter
• Excellent critical thinking/problem solving skills
• Excellent verbal and written communication skills

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time.
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center.
• Lifting up to 40 pounds

Scope:

Maintenance manager for liquid division will be leading all maintenance activities to ensure reliable operation of packaging, blending and CIP systems. The maintenance manager will oversee all aspects of maintenance including preventive maintenance, corrective maintenance, maintenance and shutdown scheduling, spare parts strategy, equipment reliability, technical training of asset care technicians and equipment re-design.

Essential Duties and Key Responsibilities:

• Define propose and monitor the implementation of the company’s maintenance and reliability objectives with key overall objectives of improving overall line efficiency and reducing unplanned downtime associated with breakdowns.
• Responsible for the maintenance/repair of all equipment in the liquid plants.
• Implement work processes and procedures related to maintenance including the management of PM and PdM programs.
• Train, develop and mentor maintenance employees to ensure future growth objectives can be accomplished. Includes troubleshooting, root cause analysis, and continuous improvement.
• Ensure maintenance function operates with clear and open communications. Key technical resources for the issue escalation, MOC and project design review processes.
• Promote a continuous improvement culture by developing processes to analyze data to solve reliability problems and reduce unplanned downtime using MTTF, PM frequency, FMEA and implementing reliability initiatives
• Ensure spare parts inventory is optimized and aligned to support operations objectives.
• Protect proprietary technology through approved and certified relationships with third party companies
• Develop and manage the annual maintenance budget.
• Manage all outsourced contractors as needed and all other duties as assigned.

Qualifications:

• BS Degree in Engineering
• 10-15 years of progressive and diversified “Maintenance Management” with minimum of 5 years’ experience in food and beverage manufacturing.
• Strong experience in Continuous improvement, lean manufacturing, TPM, maintenance programs, equipment installation, and automation.
• Interpersonal skills and track record of teamwork, leadership, adaptability, coaching, and taking initiatives.
• Ability to read electrical schematics, P&ID, construction drawings, and other related work documents.
• Familiar with maintenance program management, CMMS, GMPs, SOP’s development
• Prior maintenance management experience
• Experience with high-speed packaging equipment required. Aseptic experience preferred.
• Ability to work in a fast paced, dynamic environment
• Strong ability to coach, lead teams.
• Possess visual acuity to document company records

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time.
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center.
• Lifting up to 40 pounds

Scope:

The CAD Drafter will be responsible for developing, updating, and maintaining all company's CAD drawings. This role will ensure the accuracy, completeness, and adherence to standards of all drawings. CAD Drafter will support new capital projects and initiatives by designing new layouts and plans. This role will develop and maintain drawings' naming convention, archival folders, revisions, and the overall administrative tasks required for upkeeping an organized CAD drawing system.

Essential Duties and Key Responsibilities:

• Prepares and update all plant's machine and Line layout drawings to reflect all up to date changes and modifications.
• Collaboration with a cross functional team to present ideas for the best use of space.
• Works with utilities to create drawings of the infrastructure of the plant.
• Assists the warehouse with racking and traffic flow layouts.
• Support capital projects team to review and ensure accuracy of all new drawings such as construction drawings, electrical drawings, P&IDs, equipment layout, etc.
• Update existing drawings and double check measurements for accuracy.
• Develops and maintains a system to store, access and revise drawings.
• Creates, modifies and ensures that drawings are compliant with the required standards.
• Work closely with other departments and engineers.
• Report about the progress of the design development.
• Circulate the drawings to the design or construction team for their further review and upon review, integrate the received comments through issuance of reviewed drawings.
• All other duties as assigned.

Qualifications:

• Bachelor's degree in computer Aided Drafting (CAD), Design or related technical degree.
• A minimum of three years' experience in computer-aided design and drafting (CAD) with ability to work with 2D and 3D models.
• Ability to work well in a team and on your own.
• knowledge of Industrial plants settings and their associated drawings such as electrical drawings, line layout, building layout, PIDs, warehouse racking layout, etc.
• Good communication, presentation and interpersonal skills needed to interact with all areas of business.
• Good analytical & technical skills are needed for all project development and support activities
• Multi-tasking skills are required to manage multiple requests and various project activities.
• Excellent problem solving and time management, and attention to detail skills.

Physical Demands:

• Must be able to physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Must be able to work seated using a computer and phone for long periods of time.
• Must be able to work extended hours, such as daily overtime and an occasional weekend
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center.
• Lifting up to 40 pounds

Heartland Food Products Group is a global leader in the consumer-packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

This role is not a remote opportunity, it is on-site at our Distribution Center in Indianapolis, Indiana.

SUMMARY

The Indirect Buyer is responsible for purchasing Indirect equipment, goods, and services utilized by Heartland's plant, warehouse, and corporate office. The Indirect Buyer converts purchase requisitions submitted by internal stakeholders into purchase orders (PO's), confirming items have been sourced utilizing preferred suppliers at a competitive cost and conform to Heartland's policies. Highly analytical, the Indirect Buyer reviews changes in pricing over time and negotiates discounts for general office and consumable expenditures with preferred suppliers. Motivated to minimize the costs of Heartland's production overhead costs, the Indirect Buyer will work with stakeholders to ensure optimal supplier pricing.

STRATEGIC SOURCING AT HEARTLAND FOOD PRODUCTS GROUP

Heartland Food Products Group is a dynamic, fast-growing organization committed to positively impacting the world. We are passionate about building brands and fostering a results-driven culture that provides opportunities to learn and develop your career rapidly. Heartland Food Products Group makes SPLENDA Brand Sweeteners and many other brands and product lines. Heartland's Strategic Sourcing team fuels Heartland's growth by cultivating strategic alliances with our manufacturing team and key supply partners, while delivering exceptional service, premium quality, and market-leading, competitively priced solutions.

KEY RESPONSIBILITIES

Ensure Supply from Competitive Sources

• Research potential suppliers, establish and maintain strong relationships, and monitor performance utilizing historical data on basis of quality, cost, and on-time delivery.
• Process purchase orders for a wide range of indirect goods and services, including maintenance, repair, IT, marketing, merchandise, and operating supplies.
• Secure the best possible prices and terms including discounts and rebates from suppliers.
• Participate in cost-saving initiatives and implement strategies to reduce expenses.
• Work with internal departments including Facilities, Engineering, and Operations to support each department's procurement needs.
• Enter goods receipts (GRN) for equipment and services in Megamation and Heartland's ERP system as equipment is received or services are completed.
• Foster and maintain productive and positive working relationships with suppliers.

Process Support

• Maintain contractor Certificate of Insurance copies monitoring expiration dates for current contractors.
• Collect new supplier documentation and coordinate system setup with Finance.
• Communicate updates to Heartland's preferred suppliers, supply policies and procedures.
• Ensure compliance with supply policies and procedures, including ethical and legal guidelines.

Issue Resolution

• Investigate and resolve price variances from PO to invoice with Accounts Payable and suppliers.
• Escalate delivery delays or quality issues to PO requestors for assistance to mitigate supply gaps.
• Identify purchase requisition non-conformances to Heartland's policies and guidelines, escalating gaps to leadership as needed.

Data Governance

• Set up and maintain accurate sourcing-specific Master Data for inventoried stock codes in Heartland's centralized ERP system (material package size, order quantities, artwork/ die line details, warehouse codes, product classification).
• Review the minimum/maximum quantity calculations for inventoried stock codes weekly and update the ERP system minimum/maximum values where there are changes.
• Close purchase orders in ERP system after all open items have been received.

QUALIFICATIONS

• Bachelor's degree in Business, Supply Chain, Engineering, or equivalent work experience.
• Strong analytical skills with proficiency in Microsoft Excel to interpret data, identify trends, and support decision‐making.
• Experience using Power BI or comparable reporting platforms to build dashboards, monitor KPIs, and translate complex data into clear, actionable insights.

PREFERRED ATTRIBUTES

• Highly organized, strong attention to detail and accuracy.
• An effective negotiator and influencer with demonstrated examples working with internal customers and external suppliers/partners.
• Collaborative and team-oriented with strong interpersonal skills. Operates with high energy and passion for the company's mission and the Sourcing function.
• Focused on building and maintaining collaborative relationships with suppliers. Anticipates and mitigates service, quality, and financial market changes.
• Demonstrates a strong continuous improvement mindset, actively seeking opportunities to enhance efficiency, reduce costs, and improve quality.

Physical Demands:

• Must be able to work seated using a computer and phone for long periods of time.
• Must possess visual acuity to document company records
• Continuous walking throughout plant and distribution center.
• Lifting up to 40 pounds

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world.

We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

We offer an excellent compensation and benefits package. Come grow with us!

This role is not a remote opportunity, it is on-site at our Distribution Center in Indianapolis, Indiana.

Scope:

The Logistics Analyst plays a critical role in optimizing freight movement to achieve 100% on-time delivery while minimizing costs. This position serves as the primary point of contact for shipment status, proactively manages and optimizes the carrier base (performance, relationship and reliability), handles routing of customer freight, and delivers actionable insights through advanced Excel analytics and Microsoft Power BI reporting. Strong emphasis is placed on E2Open TMS proficiency, data-driven decision making, and continuous process improvement.

Essential Duties and Key Responsibilities:

Shipment Tracking, Tendering & Routing

• Demonstrate expert-level proficiency in E2Open Transportation Management System (formerly BluJay) to plan, tender, track, and optimize shipments.
• Proactively monitor customer orders and route collect/vendor shipments to ensure optimal carrier selection, cost efficiency, and on-time performance.
• Manage suspected late shipments, expedite as needed, and communicate directly with carriers and Customer Service to protect delivery dates and adjust appointments/POs.
• Obtain competitive quotes, tender shipments, and ensure all deliveries fall within the Must-Arrive-By-Date (MABD) window.
• Communicate customer policies (appointment requirements, etc.) and forecasted demand to carriers to secure capacity.
• Review shipping requirements for new customers and approve expedited/detention charges.
• File freight claims and complete new carrier onboarding documentation as required.

Carrier Performance & Relationship Management

• Maintain carrier scorecards, tracking key metrics including on-time delivery (OTD), tender acceptance rates, damage/shortage frequency, invoice accuracy, and capacity reliability.
• Analyze carrier performance data to identify underperformers, top performers, and opportunities for network optimization (e.g., lane consolidation, preferred carrier programs).
• Develop and present carrier performance reports/dashboards (in Power BI/Excel) to support quarterly business reviews and strategic sourcing decisions.
• Identify trends in carrier spend, service levels, and market conditions to recommend additions, removals, or renegotiations within the carrier base.

Customer Service & Cross-Functional Collaboration

• Partner with Customer Service on order delays and proactively extend POs or modify appointments before orders become late.
• Reconcile freight-related short pays with Accounts Payable and resolve invoice discrepancies with Accounts Receivable.
• Collaborate with Sales, Marketing, and Operations on freight analysis, cost modeling, and customer-specific routing strategies.

Analytics, Reporting and Process Improvement

• Build and maintain dynamic reports using data from E2Open TMS in various platforms: advanced Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, Power Query, macros, data modeling), and Microsoft Power BI.
• Analyze performance data to identify trends, cost-saving opportunities, process roadblocks, and scalability improvements.
• Drive continuous improvement initiatives through data-backed recommendations.

Additional Support

• Coordinate daily customer orders with Warehouse Operations.
• Manage and maintain the internal shuttle fleet schedule and activities.
• Support special projects and other duties as assigned.
• Stay current with industry trends through relevant publications and networking.

Qualifications:

Required

• Bachelor's degree in Supply Chain, Logistics, Business Analytics, or related field.
• 2+ years of logistics experience, including hands-on work with a Transportation Management System (TMS).
• Advanced Microsoft Excel skills – expert in data analysis, modeling, pivot tables, lookups, and automation.
• Experience in creating reports and dashboards in Microsoft Power BI (or equivalent BI tool).
• Solid understanding of Truckload (TL) and Less-Than-Truckload (LTL) operations, carrier management, and routing optimization.
• Proven problem-solving, critical-thinking, and analytical skills with a high sense of urgency.
• Ability to work independently and collaboratively in a fast-paced, small-team environment.

Preferred

• Direct experience with E2Open TMS (formerly BluJay/Lean Logistics).
• Background in food/beverage or CPG logistics.
• Experience participating in carrier RFP processes, performance reviews and strategic carrier sourcing.

Computer Skills

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) is required; advanced Excel and Power BI experience is essential for success in this role.

Physical Demands:

• Must be able to sit at a computer and use a phone for extended periods (8+ hours/day).
• Occasional extended hours, including daily overtime and rare weekends.
• Ability to read and interpret computer screens and documents with visual acuity.
• Reasonable accommodation may be made for individuals with disabilities.

National Account Manager – Kroger & Harris Teeter

Heartland Food Products Group is seeking a National Account Manager (NAM) to lead our business with Kroger and Harris Teeter, two of Heartland’s most strategic retail partners. This role is ideal for a proven CPG sales leader with direct experience calling on these accounts, established relationships with merchandising teams, and a passion for building brands through strong retailer collaboration.

This position is based in Cincinnati, OH, and may include leadership responsibility for one direct report (Key Account Manager).

What You’ll Do

Own Strategic Customer Leadership

• Serve as the primary sales lead and relationship owner for Kroger and Harris Teeter
• Build and deepen partnerships with merchandising teams to drive mutual growth
• Represent Heartland’s brand portfolio with confidence, credibility, and a growth mindset

Drive Growth Across Heartland’s Brand Portfolio

• Develop and execute annual Joint Business Plans aligned to Heartland’s growth, profitability, and brand-building priorities
• Lead assortment, pricing, merchandising, and promotional strategies that expand distribution and household penetration
• Champion innovation and new item launches, ensuring strong customer alignment and flawless execution

Deliver Results Through Best-in-Class Execution

• Own volume, trade spend, and profitability targets for Kroger and Harris Teeter
• Lead promotional planning, display strategy, and in-store/online execution in partnership with merchandising teams
• Provide accurate forecasting and demand inputs to support high service levels and efficient inventory management

Leverage Insights to Win at Shelf

• Use syndicated data (Circana/IRI, Nielsen) and customer insights to identify category opportunities and support fact-based selling
• Partner with customer merchandising teams to improve shelf placement, promotional ROI, and execution quality
• Translate data into clear, compelling stories that support brand and category growth

Lead and Develop Talent

• Directly manage and coach one Key Account Manager
• Set clear priorities, provide ongoing feedback, and support professional development
• Lead with Heartland’s values and foster a high-performance, collaborative team culture

Collaborate Cross-Functionally

• Act as the voice of Kroger and Harris Teeter internally, aligning marketing, R&D, supply chain, finance, and operations
• Partner closely with marketing and category management to deliver customer-relevant brand strategies

What You Bring

Required Qualifications

• Bachelor’s degree required; MBA a plus
• 7+ years of CPG sales or customer leadership experience
• Direct experience calling on Kroger and/or Harris Teeter required
• Established relationships with Kroger and/or Harris Teeter merchandising teams
• Strong understanding of grocery retail, trade management, and category management
• Proven track record of delivering profitable growth
• Prior people management experience or demonstrated readiness to lead

Preferred Experience

• Experience managing branded food or beverage portfolios
• Strong analytical and financial acumen
• Comfort working in a fast-paced, growth-oriented, matrixed organization