Haystack Cookies With Coconut Jobs in Usa

About the Role

Ariat is hiring a Regulatory Compliance/Privacy Attorney to join our growing legal team. As the sixth member of our legal department, you will help lead the development and implementation of our global regulatory compliance program with a focus on product safety and environmental regulations. Under the supervision of the Head of Legal, you will establish compliance frameworks that protect our brand while enabling business growth. You are extremely organized and proactive, with a desire to learn and grow. You are customer-focused, collaborate well with team members and cross-functional business partners, and have experience of working directly with outside counsel. If you are a self-directing, strategically thinking, and detail-oriented individual with a get-it-done attitude, come work with us!

This position will follow a hybrid work model, working a minimum of three days per week at Ariat's San Leandro, CA office. We are considering local Bay Area candidates only or candidates who are willing to relocate to the Bay Area only.

You'll Make a Difference By

Regulatory Compliance

• Serving as lead counsel on product and environmental regulations affecting Ariat's footwear, apparel, and accessories, including California Proposition 65, PFAS and other chemical restrictions, Extended Producer Responsibility (EPR) laws, sustainability and ESG-related disclosure requirements, modern slavery and supply chain transparency statutes (e.g., CA Transparency in Supply Chains Act, UK Modern Slavery Act), and textile and labeling regulations.
• Monitoring, tracking, and analyzing developing state, federal, and global legislation and regulatory proposals that could impact Ariat's products or operations, and translating those developments into clear, actionable guidance for business teams.
• Partnering with product development, sourcing, marketing, and sustainability teams to assess regulatory risk early in the product lifecycle.
• Advising on compliance strategies related to Ariat's multi-state and international retail and e-commerce operations.
• Creating compliance frameworks, policies, and procedures that can scale globally while maintaining consistent standards across all markets.

Privacy

• Serving as the primary in-house privacy counsel, advising on compliance with state privacy laws (CCPA/CPRA, and emerging state frameworks), federal privacy requirements, and international privacy regulations (GDPR, where applicable).
• Partnering with various cross-functional teams to provide guidance related to data collection practices, consumer data requests, vendor data processing agreements, cookie/tracking compliance, and employee privacy matters.
• Drafting, reviewing, and maintaining privacy policies, data processing agreements, and related documentation.
• Supporting privacy impact assessments and advising on new technologies, platforms, and data initiatives.
• Monitoring and assessing new and evolving privacy legislation across all U.S. states and relevant international jurisdictions.
• Assisting with other responsibilities based on business needs.

About You

• Juris Doctor degree from an ABA accredited law school, licensed to practice law and in good standing in CA.
• Minimum of 5+ years of experience in compliance, regulatory affairs, or related legal practice.
• You know how to efficiently manage risk and ensure that business and compliance needs are accurately reflected in policies and procedures.
• Prior experience with product counseling with a global footwear and apparel brand or consumer products is strongly preferred. We'd like you to hit the ground running with relevant industry knowledge.
• Solid foundation in privacy, product safety, environmental compliance and global regulatory frameworks.
• Strong interpersonal skills with the ability to work cross-functionally with multiple stakeholders and teams on multiple projects at once.
• Strong attention to detail—you sweat the small stuff and strive to get it right the first time, every time.
• Ability and willingness to take initiative to address problems and make continuous process improvements.
• Team player who manages well under pressure, while maintaining a good sense of humor.

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

The salary range for this position is $170,000 - $180,000 per year.

The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

Ariat’s holistic benefits package for full-time team members includes (but is not limited to):

• Medical, dental, vision, and life insurance options
• Expanded wellness and mental health benefits
• Paid time off (PTO), paid holidays, and paid volunteer days
• 401(k) with company match
• Bonus incentive plans
• Team member discount on Ariat merchandise

Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email

Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

Revolution Roasters is a specialty coffee roaster rooted in craft, hospitality, and community. With two neighborhood cafes and our roasting operations based in Oceanside, we serve thousands of guests each week through thoughtfully designed spaces, seasonally driven menus, and scratch-made products crafted with intention.

Our pastry program is a key part of our brand and guest experience. We explore culinary creativity through pastries built for a neighborhood coffee shop experience—shaping the daily rhythm of our cafes and playing a big role in the overall guest experience. Each offering is developed with intention, designed to stand on its own while fitting seamlessly into our seasonal menus and coffee program.

We’re a team of builders — constantly refining systems, elevating quality, and creating memorable guest experiences. From laminating and shaping to menu R+D and bake execution, we believe great pastry is equal parts precision, creativity, and people.

Position Overview

The Baker position plays a key role in supporting daily pastry production for Revolution Roasters, crafting high-quality baked goods and seasonal offerings for multiple cafe locations. This position calls for precision, consistency, and creativity to help sustain the quality of our highly respected pastry program.

As part of our talented pastry team, the Baker contributes to a collaborative kitchen environment alongside our commissary and kitchen teams to create an amazing scratch made experience for our guests. The Baker will assist in creating everything from laminated doughs to seasonal garnishes, hands on at every step of our pastry process. This is a great opportunity for someone who takes pride in their work, values growth, and wants to be part of a passionate team shaping one of North County’s standout pastry programs.

Core Responsibilities

Production & Quality

• Execute daily production of pastries, laminated doughs, cookies, cakes, and seasonal items according

to recipes and standards

• Ensure all products meet established quality, flavor, and presentation standards

• Follow precise scaling, baking, and decorating procedures

• Assist with prep lists, par adjustments, and daily organization of production

• Maintain consistency across all batches and locations

Organization & Sanitation

• Maintain a clean, organized workstation and storage areas

• Follow all food safety and sanitation guidelines, including labeling and dating procedures

• Support daily cleaning and maintenance of pastry kitchen equipment

• Participate in weekly deep cleans and inventory

Collaboration & Communication

• Communicate effectively with pastry team, café managers, and commissary leadership regarding

product needs, shortages, or quality concerns

• Support smooth handoffs between shifts and departments

• Contribute ideas for menu improvement or process efficiencies when appropriate

Growth & Development

• Participate in seasonal menu changes under the direction of the Executive Pastry Chef

• Demonstrate curiosity and commitment to professional development

• Build toward increased responsibility within the pastry program (lamination, R&D,

or leadership tasks as skills grow)

Key Results Areas 

Product Quality & Consistency – All baked goods meet Revolution Roasters’ standards for taste,

texture, and presentation.

Efficiency & Organization – Daily production completed on schedule with minimal waste or error.

Reliability and Dependability – Shows up on time and completes tasks towards meeting team goals and pars.  Builds trustworthy relationships with team members.

Teamwork & Communication – Reliable communication with pastry and commissary teams; positive

and a professional attitude maintained.

Cleanliness & Compliance – All food safety and sanitation protocols followed; workspace maintained

in excellent condition.

Professional Growth – Demonstrates ongoing improvement in skills, organization, and efficiency;

readiness for expanded responsibility.

Qualifications

• 1–2 years of professional pastry experience 

• Lamination experience strongly preferred

• Strong attention to detail and consistency in execution

• Ability to multitask and maintain focus in a fast-paced kitchen

• Reliable, punctual, and self-motivated

• Able to lift 50 lbs and stand for long periods

• Familiarity with food safety and sanitation best practices

• Collaborative spirit and willingness to learn

Schedule & Requirements

• Full-time (approximately 40 hours/week)

• Early morning (3am-4am) availability required

• Available to work weekends and holidays

• Reliable transportation to and from bakery location (Oceanside, CA)

Compensation & Benefits

• Competitive hourly wage (based on experience) plus tips

• Matching 401(k) program

• Incentives and discounts on drinks, meals, and merchandise

• Opportunities for advancement within the pastry department and broader company

Title: Google Analytics Analyst

Work Location: Bridgewater, NJ

Position Type: Contract

Duration: Long Term

Job Description:

Google Analytics (GA4) Specialist – Key Responsibilities:

GA4 Implementation & Integration

Lead end-to-end GA4 implementations, including event architecture, tagging strategy, and integrations via Google Tag Manager or server-side tagging. Ensure accurate data collection across web and mobile platforms, including cross-domain and cross-platform tracking setups.

Universal Analytics (UA) Knowledge & Migration Support

Apply strong knowledge of Universal Analytics to support historical data interpretation, migration planning, and validation of GA4 tracking against legacy UA benchmarks.

Data Validation, Testing & Consent Management

Perform integration testing, QA, and troubleshooting of analytics implementations, including event validation, cross-domain tracking, and consent-aware deployments. Work with cookie consent platforms such as OneTrust and implement consent mode and privacy-compliant tracking strategies.

Dashboarding, Reporting & Insights

Build and maintain dashboards and reports using GA4, Looker Studio, or other BI tools. Translate complex data into clear, actionable insights for marketing, product, and leadership teams.

Analytics Governance, Certifications & Best Practices

Maintain tracking documentation, data governance standards, and ongoing optimization initiatives. Stay current with industry best practices and hold relevant certifications such as Google Analytics Certification (GA4), Google Tag Manager fundamentals, and other recent digital analytics or measurement certifications.

Manager, Manufacturing R&D

H-E-B Manufacturing's goal is to achieve superior self-manufactured products through high quality, low cost products and services. Our self-manufacturing Research and Development team supports product development for 11 food manufacturing plants, with a goal of helping H-E-B stay competitive and successful in the omnichannel business and delight our customers.

As a Manager, Research & Development, you'll provide technical leadership to your R&D and cross-functional teams for multiple categories and projects and manage complex portfolios of projects. This position will specialize in development and formula management of frozen dough, sweet goods such as cakes, cookies, pies, brownies, as well as high-speed production of bread, buns and tortillas. Candidates should possess expert knowledge in ingredient interactions and formulation, ensuring products are optimized for performance, consistency and scalability on commercialized production lines. You'll coordinate with other department leaders to develop strategy and set functional policy and procedures for the Manufacturing Division, define and set priorities for cross-functional product development and launch execution teams, and provide mentoring and guidance to less experienced R&D, Quality Assurance, and Operations Partners.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Do you have a:

HEART FOR PEOPLE... desire to teach / train?

HEAD FOR BUSINESS... expertise and creativity to critically evaluate and improve products through development?

PASSION FOR RESULTS... ability to innovate / drive key product attributes and variables that affect our success?

We are looking for:

- an MS or PhD in food technology / food science, engineering, or related field, and 8+ years of related experience, or a BS and 10+ years of relevant experience

- experience influencing decisions in a highly complex, competitive food manufacturing environment at all organizational levels

- experience in portfolio management, including timeline / financial / quality KPI management

What is the work?

Management / Project Management / Leadership:

- Manages R&D Partners, including training and development, delivering on-time performance appraisals; provides feedback, coaching, and mentoring to ensure Partners can meet individual accountabilities and grow their careers

- Performs broad product development activities as assigned on a per project basis; collaborates with multiple teams and suppliers throughout project scope

- Maximizes supplier capabilities to develop the product portfolio throughout the full lifecycle of product development and design process

- Negotiates with suppliers and other external stakeholders to develop procurement contracts and ensure adherence to specifications and legal agreements

- Manages R&D budget through financial estimation and project feasibility analysis; works with plant management, Procurement, and Own Brands to ensure ROI goals are achieved

- Leads efforts to establish industry-leading specifications for Own Brand products with suppliers that reflect the essential quality parameters for customer delight, success

- Develops action plans with QA / Own Brand for products requiring quality improvements (maintenance); manages these projects to completion

- Leads product evaluations on behalf of the category team; collaborates with Customer Insights / Research Team on customer panel evaluations

Strategy:

- Participates in / contributes to all aspects of product design, including new idea generation, prototype development, competitive assessments, and technical / regulatory / food safety compliance

- Develops / leads / manages highly-complex and strategic Own Brand and H-E-B programs / initiatives (e.g., Select Ingredients) to support company business goals

- Ensures designs and product objectives support merchant category plans, assortment strategies, price point, and overall creative direction

- Researches / analyzes industry technology trends and consumer trends to advise H-E-B Partners, teams on how to bring the best solutions to customers and businesses

- Plays a key role in capital planning process; identifies future processing / packaging technologies required for new product categories; provides formula and processing financials for development of capital business requests

- Works with plant management, BDM, Own Brand to develop multi-year project plans; establishes annualized incremental profit goals

What is your background?

- Master of science in food technology / food science, engineering, or related field, and 8+ years of related experience, or a

- Bachelor of science degree and 10+ years of relevant experience

- Technical training related to sensory evaluations and experimental design

- Extensive experience in project management, including application of stage-gate methodology

- Experience influencing decisions in a highly complex, competitive food manufacturing environment at all organizational levels

- Experience in branded food product development

- Experience in portfolio management, including timeline / financial / quality KPI management

Do you have what it takes to be a fit as a Manager of R&D at H-E-B?

- Expert knowledge of HACCP, USDA, OSHA, FDA, Potentially Hazardous Foods, and state weight and measure requirements

- Expert knowledge of the private label retail food business environment and metrics

- Advanced working knowledge of industry, EEOC, and employment laws, and related compliance requirements

- Expert knowledge of technology / consumer trends and how to identify / define key product quality and sensory attributes

- Expert knowledge of product development, including manufacturing, packaging ingredients and nutrition

- Technical knowledge of food production equipment

- Expert understanding of consumer retail products, financial assessment, and capital planning

- Expert verbal / written communication and presentation skills that translate on an international scale

- Advanced mathematical / analytical skills

- Advanced computer skills (including MS Word, Excel, PowerPoint, D365, Genesis R&D Food Labeling Software)

- Advanced negotiating / influencing skills

- Advanced troubleshooting, problem-solving, and decision-making skills

- Ability to effectively teach complex technical information to a non-technical audience

- Ability to understand business objectives, and how technical solutions must fit within business realities

- Ability to lead and motivate exempt and exempt Partners, one-on-one or in teams

- Ability to manage multiple priorities and deadlines, and shift focus between projects; attention to detail

- Ability to work in a team environment

- Ability to work complex issues with senior management, and lead / influence internal and external stakeholders

- Ability to make key decisions on a daily basis while seeking perspective and input

- Ability to take initiative; willingness to take calculated risks and collaborate with key partners for alignment

Can you...

- Function in a fast-paced, manufacturing environment

- Travel by car or plane with overnight stays, with possible international travel

- Sit or stand for extended periods

- Regularly lift 20 lbs or more

- Work extended or unusual hours

About Ethel’s Baking Company

Ethel’s Baking Company is a growing specialty bakery dedicated to producing premium gluten-free baked goods that deliver exceptional taste, texture, and quality. By combining traditional baking craftsmanship with modern food science, we develop products that meet the needs of today’s consumers without compromising flavor or indulgence.

Our team is passionate about creating baked goods that everyone can enjoy. Through rigorous research and development, high manufacturing standards, and a strong commitment to food safety, we ensure that every product leaving our facility meets the highest expectations for quality and consistency.

At Ethel’s, we value innovation, collaboration, and continuous improvement. Our employees play a critical role in developing new products, improving processes, and maintaining the high standards that define our brand. We are proud to foster a workplace culture focused on teamwork, accountability, and a shared commitment to excellence.

If you are passionate about great food, quality production, and being part of a team that is redefining gluten-free baking, Ethel’s Baking Company offers an exciting opportunity to grow and make an impact.

Position Summary

The R&D / Product Development Manager is responsible for the development, optimization, and commercialization of gluten-free baked products within a commercial production environment. This role combines hands-on formulation expertise with cross-functional collaboration to deliver high-quality, compliant, and cost-effective products. The position serves as a technical leader and primary execution owner for baking initiatives, supporting business growth through product innovation and continuous improvement.

Key Responsibilities

Product Development & Formulation

• Develop, formulate, and optimize gluten-free & clean label baked goods, including dessert bars, cookies, cakes, and related products.
• Apply food science principles to improve taste, texture, structure, shelf life, and nutritional profiles.
• Evaluate and test ingredients (e.g., alternative flours, starches, gums, fibers, protein, enzymes) for functionality, shelf-life optimization and overall performance.
• Conduct bench-top, pilot, and plant trials to support new product development, process and product improvements.

Scale-Up & Commercialization

• Lead formulation and process scale-up from test kitchen to full commercial production.
• Partner with Operations, Quality Assurance, and Engineering to ensure smooth product launches and ongoing production stability and consistency.
• Troubleshoot formulation, process, and quality issues related to baking performance, yield, and finished product consistency.
• Support continuous improvement initiatives to reduce waste, improve yields, and enhance operational efficiency.
• Support cost reduction initiatives and ingredient sourcing.

Quality, Food Safety & Compliance

• Ensure all R& D and product development activities comply with FDA, FSMA, GMP, GFCO, SQF, Kosher, and applicable state and local regulations.
• Support gluten-free certification requirements, allergen management programs, and cross-contact prevention protocols.
• Assist with label review, ingredient statements, nutrition facts, and product specifications.
• Collaborate with QA to establish and maintain SOPs, product standards, and validation documentation.

Cross-Functional Collaboration

• Work closely with Operations, Quality Assurance, Procurement, Sales, Marketing, and Supply Chain to align R&D priorities and product development with business needs.
• Serve as the primary technical resource for product development projects and production-related challenges.
• Communicate project timelines, trial results, and technical recommendations to management.

Team & Project Leadership

• Provide technical guidance to Production Team and Quality Assurance Team.
• Manage multiple development projects simultaneously, ensuring timelines and deliverables are met.
• Support training of production staff on new products, formulations, and process changes.
• Demonstrate creativity, ingenuity and a passion for baking.

Supplier & Ingredient Management

• Partner with ingredient suppliers to source, evaluate, and validate raw materials.
• Coordinate ingredient trials and maintain technical documentation related to ingredient performance.
• Support cost optimization efforts through ingredient and formulation evaluation.
• Evaluate new technologies, ingredients, and processing methods relevant to gluten-free baking.

Qualifications

Required

• 5+ years of experience in baked goods R&D, with direct experience in gluten-free formulation.
• Proven experience supporting product scale-up and commercial manufacturing.
• Experience in commercial or industrial baking operations.
• Strong understanding of gluten-free systems, ingredient functionality and baking processes.
• Working knowledge of food safety systems (HACCP, FSMA, GMPs), allergen control, and regulatory compliance.
• Ability to work effectively in both test kitchen and production floor environments.

Preferred

• Bachelor’s degree in Food Science, Cereal Science, Chemistry, or a related field.
• Familiarity with gluten-free certification programs and third-party audits.
• Experience in cost modeling, shelf-life testing, and sensory evaluation.

Key Competencies

• Hands-on gluten-free baking expertise.
• Passion for baking and creativity.
• Commercialization and Scale-up execution.
• Practical problem-solving and critical thinking in production environments.
• Strong project management and organizational skills.
• Cross-functional communication and collaboration.
• Technical documentation and process discipline.
• Continuous improvement mindset.

Work Environment & Physical Requirements

• Combination of office, bench-top, and production floor settings.
• Ability to stand for extended periods, lift moderate weights, and wear required PPE.
• Occasional travel to suppliers or manufacturing sites may be required.

Compensation

·      Salary Range: $70K - $85K annually, depending on experience and qualifications.

·      Medical, Dental, Vision Insurance at a shared cost

·      Paid Time Off + Holidays

·      Disability Insurance

·      401k Savings Plan

About , Inc.

, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.

Key Responsibilities

Strategic Technology Leadership

• In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
• Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
• Develop and execute Enterprise Order Management integrations for exception handling
• Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
• Align technology investments to measurable business outcomes including:
• CSAT / NPS improvement
• Cost-to-serve reduction
• CSRs end-to-end productivity improvements
• Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.

Technology Platform & Solution Ownership

• Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
• Voice, chat, email, SMS, and digital service channels
• Integrated order capture and exception handling
• Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
• Collaborate on Customer Center strategy, design, reliability, and optimization:
• IVR, call routing, telephony platforms
• Order exception management workflows
• Self-service and agent assisted transactions
• Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.

Delivery & Modernization

• Lead large-scale technology transformation programs including:
• CCaaS implementation & migrations
• CRM modernization
• Workforce forecasting, planning and scheduling solutions
• Autonomous agents and customer experience improvements
• Implement agile engineering practices with outcome-based delivery.
• Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
• Support modernization initiatives leveraging:
• Intelligent call routing and speech recognition
• Predictive inventory analytics
• Automated order exception handling

Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)

• Support adoption of AI, machine learning, and intelligent automation across customer care.
• Support implementation of Agentic AI and autonomous workflow agents to:
• Address and resolve WIMO calls
• Resolve order exceptions
• Automate refunds, replacements, and adjustments
• Proactively manage inventory imbalances
• Assist agents with real-time recommendations and next-best actions
• Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
• Deploy predictive analytics and ML models for:
• Call volume forecasting
• Order risk scoring
• Inventory demand sensing
• Backorder prevention
• Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
• Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.

Operational Excellence & Reliability

• Own production support, incident management, and platform stability.
• Reduce incident rates and Mean Time to Resolution (MTTR).
• Ensure resilience, disaster recovery readiness, and business continuity.
• Optimize system performance to handle seasonal and promotional peaks.

Data, Analytics & Automation

• Enable analytics layer to help business improve:
• Call containment
• Forecast accuracy
• Agent productivity
• Customer and Agent experience
• Cost-to-serve
• Establish KPI dashboards measuring both technical and business performance impact.

Leadership & Cross-Functional Collaboration

• Build and lead high-performing engineering, architecture, and operations teams.
• Partner closely with:
• Product Management and Customer Care Operations
• Supply Chain & Fulfillment
• Digital Commerce
• Finance & FP&A
• Security & Compliance
• Influence executive stakeholders and participate in steering committee governance.
• Ensure alignment with enterprise Intake Planning and capital prioritization processes.

Qualifications:

Experience

• 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
• eCommerce environments ($1B+ revenue).
• Experience managing global teams (including off-shore development centers) and large technology portfolios.

Technical Expertise

• Deep knowledge of:
• CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
• CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
• Workforce Management Solutions
• IVR and call/chat routing & optimization
• Strong understanding of:
• Cloud-native architecture
• API and microservices design
• Event-driven integration patterns
• Enterprise security and compliance standards

Leadership Competencies

• Strategic thinker with firm grasp on innovation and emerging technologies.
• Clear communicator with strong business acumen.
• Proven ability to influence C-level executives.
• Strong vendor negotiation and ecosystem management skills.
• Data-driven decision-maker with measurable results orientation.
• Exceptional team player with proven servant leadership style.

Education

• Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
• Advanced degree preferred

, Inc. has consistently been at the forefront of innovation and customer experience for more than 50 years. As the gifting category evolves, discoverability, cultural relevance, and creator-driven influence have become critical drivers of brand growth and customer engagement across digital platforms.

We are seeking a commercially minded, culturally fluent marketing leader to build and lead our Creator & Cultural Growth engine across our portfolio of brands, including 1-800-Flowers, Harry & David, Cheryl’s Cookies, and Personalization Mall.

The Director, Creator & Cultural Growth will own the strategy and execution of our creator ecosystem, influencer partnerships, and organic social platforms, ensuring these channels drive measurable business impact while strengthening brand authority and discoverability.

This leader will define how creators, culture, and community contribute to growth — pairing compelling storytelling with disciplined measurement and a clear connection to revenue outcomes.

The role requires both strategic thinking and operational leadership: building a scalable creator strategy, growing high-performing organic channels, and developing a strong team that can translate campaign narratives into culturally relevant platform execution.

Key Responsibilities

Creator & Influencer Strategy

• Develop and lead the enterprise influencer and creator strategy aligned to campaign priorities and brand positioning.
• Build a structured creator ecosystem that includes cultural creators, and scalable UGC contributors.
• Identify and cultivate creator partnerships that expand reach, authority, and customer relevance across priority platforms.
• Ensure creators express the brand authentically while maintaining consistency with brand storytelling and campaign narratives.
• Establish clear frameworks for creator partnerships, contracts, governance, and rights management.

Organic Social Platform Growth

• Own and grow organic social presence across priority platforms including TikTok, Instagram, Pinterest.
• Define the role of each platform within the broader marketing ecosystem, ensuring each contributes to discoverability, engagement, and demand.
• Develop scalable publishing and content systems that enable consistent platform growth across multiple brands.
• Identify emerging cultural trends and platform shifts that create new opportunities for brand relevance.

Creator Commerce & Demand Generation

• Develop programs that connect creator influence to measurable demand generation and commerce outcomes.
• Support social commerce initiatives such as TikTok Shop and creator-driven merchandising opportunities.
• Partner with Merchandising and Brand Marketing to ensure creator programs support key product stories and revenue moments.
• Ensure creator and organic programs contribute meaningfully to customer acquisition, engagement, and repeat purchase behavior.

Measurement, Economics & Commercial Accountability

• Define and defend measurement frameworks for creator, influencer, and organic social programs.
• Establish KPIs tied to discoverability, engagement, creator contribution to revenue, and customer acquisition.
• Partner with Marketing Investment & Forecasting to evaluate ROI, incrementality, and long-term customer value.
• Translate creator and cultural activity into clear business outcomes and executive-level reporting.

Cross-Channel Alignment & Story Integration

• Ensure creator and organic programs align to the active campaign story and seasonal narrative.
• Collaborate closely with Brand Marketing Managers to translate campaign themes into culturally relevant platform expression.
• Partner with PR, Media, and Partnerships teams to ensure creator activity reinforces — rather than fragments — the brand message in market.

Team Leadership & Capability Building

• Recruit, develop, and lead a high-performing Creator & Cultural Growth team.
• Establish clear roles across influencer partnerships, organic social leadership, and UGC operations.
• Create repeatable processes, playbooks, and performance standards to scale the function effectively.
• Build a team culture grounded in experimentation, accountability, cultural awareness, and commercial impact.

Qualifications

• 8–12+ years of experience in influencer marketing, social media strategy, or creator ecosystem leadership within digital, retail, or eCommerce environments.
• Proven ability to develop and scale creator and influencer strategies that drive measurable business results.
• Strong commercial orientation with the ability to connect creator activity to revenue outcomes, customer acquisition, and lifetime value.
• Deep understanding of social platforms, creator economics, and cultural trends shaping consumer behavior.
• Experience building and managing high-performing teams.
• Ability to collaborate cross-functionally with Brand Marketing, Media, Creative, PR, etc.
• Entrepreneurial mindset with comfort operating in fast-moving, test-and-learn environments.
• Digital or eCommerce experience strongly preferred.

• Fill in for the Restaurant General Manager
• Assist GM in selecting, coaching, training and developing Team Members
• Direct and assign work to Team Members
• Creating a positive work environment for team members
• Expedite food service and assist with food preparation
• Ensure high level of guest satisfaction, food quality, restaurant cleanliness, and a strong food safety environment

• High school diploma or equivalent certification required
• Minimum one-year food service management experience required
• Ability to work a flexible schedule

• Fuel Discount
• Nation-wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay

• Weekly Pay
• 15 cent fuel discount
• Free daily meals
• $10 low-cost health plans (for full-time team members)
• Paid time off
• Family leave

• Maintain well-organized and orderly deli area
• Monitor hot deli case and keep stocked with fresh items
• Prepare food to company standards by following process cards
• Clean and organize dishes and utensils

• Highly motivated self-starters
• Ability to work as part of a team
• Able to lift 50 pounds and walk/stand most of the day
• Ability to work a flexible schedule of nights, days, weekends, and holidays

• Experience in a similar position
• Knowledge of food safety procedures

• Wellness Program
• Reward and Recognition Program
• Professional development
• 401(k) retirement savings plan
• Adoption Assistance

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