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LRH is looking for a talented Senior Project Manager to lead our projects!

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. For more than 100 years as a not-for-profit hospital, we reach beyond our hospital walls to promote wellness, education, and discovery. Lakeland Regional Health is the second largest private employer in Polk County, offering competitive pay, comprehensive benefits, and 5% retirement matching.

Job Summary

The Senior Project Manager will be responsible for leading the Project Team in the coordination and delivery of multiple complex projects, including ground up, expansion and renovation projects from conceptual planning throughout the project lifecycle. The individual must have a strong understanding of all aspects of program and project management and a strong track record as a project manager.

Behavioral Standards

1. Lives Our Promises:

• To treasure all people all uniquely created

• To nurture, educate and guide with integrity

• To inspire each and every one of us to do our very best

2. Develops and promotes Caring Relationships:

• Caring for self

• Caring for each other

• Caring for patients and families

• Caring for communities

3. Exhibits professional conduct and appearance in adherence with all applicable policies.

4. Performs all duties with respect and integrity.

Responsibilities

1. People at the Heart of All We Do

• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

• Ensures patients and families have the best possible experiences across the continuum of care.

• Fosters an inclusive and engaged environment through teamwork and collaboration.

2. Safety and Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.

• Demonstrates accountability and commitment to quality work.

• Participates actively in process improvement and adoption of standard work.

3. Stewardship

• Demonstrates responsible use of LRH’s resources including people, finances, equipment and facilities.

• Knows and adheres to organizational and department policies and procedures.

4. Standard Work

• Manage multiple complex projects including ground up, expansion and renovation projects from conceptual planning throughout the project lifecycle.

• Manage property acquisition due diligence efforts and entitlements.

• Prepare budgets and schedules at key project phases such as Conceptual, SD, DD, and CD milestones.

• Manage the A/E qualification and selection process. Prepare the contract and exhibits and facilitate the contract negotiation process with the selected A/E.

• Prepare RFP packages to evaluate, recommend, and manage external consultants for various scopes including, but not the limited to, the following: Geotech, Building Envelope CX, MEP Cx, Traffic, MEq, Shielding, T&B, Materials Testing, and Special Inspections.

• Assist in obtaining required regulatory approvals including, but not the limited to, the following: Zoning, Annexation, Site Plan Approval, Wetlands, Permitting, FDOT, Public Transportation, USPS, AHCA.

• Continually review/evaluate the design development process for adherence to LRH Design Standards, IT Standards, Facilities’ Best Practices, Vendor Drawing Coordination and Code Compliance.

• Prepare RFP packages and manage the bid selection process for the selection of the CM.

• Hold scope and pricing review meetings with CMs. Prepare the contract and exhibits and facilitate the contract negotiation process with the selected CM.

• Provide construction administration and QA/QC efforts throughout the construction phase including, but not the limited to, the review of the following: Submittals and RFIs, CM Monthly Schedule Updates, Monthly Pay Applications, Buyout Savings, Contingency Usage, and Change Orders.

• Assist in establishing required utility accounts including, but not the limited to, the following: electric, water and sewer, medical gas, and fuel.

• Prepare, distribute, and oversee PCRA, ICRA, and ILSM processes, when applicable.

• Effectively communicate to and work in close liaison with Real Estate, Facilities, IT and Key Clinical and Support Stakeholders.

• Assist LRH leadership with operational planning meetings for established go-live.

• Maintain project reporting requirements including, but not the limited to, the following: weekly updates to project tracking logs and monthly dashboard reports for distribution to project stakeholders and leadership.

• Maintain accurate financial reporting including, but not the limited to, the following items: tracking of Commitments, Current Expenditures, Projected Expenditures, Direct Purchase Orders, and Monthly Cash Flow Projections.

• Manage the acquisition of all FF&E items including art, signage, furniture, and medical equipment.

• Represent LRH at all AHCA OPC & AHCA Life Safety inspections.

• Manage external consultants for project turn-over processes such as the following: floor burnishing, terminal clean, sharps, supply stocking, etc.

• Facilitate the project closeout process and review compliance with the following: As-Built drawings, A/E record drawings, O&M manuals, Warranties, Trainings, Punch List Completion, Attic Stock Turnover.

• Promotes Lakeland Regional through thought leadership, speaking engagements, and/or business development efforts.

5. Leadership

Competencies

1. Knowledge and Skills

•Self-motivated with a strong ability to multitask, work independently, and manage all aspects of projects effectively and efficiently

• Detail-oriented with strong planning, organization, critical thinking, problem solving, and decision-making skills.

• Strong leadership with coaching and staff development skills.

• High degree of tactfulness, maturity, and business ethics.

• Exemplary written and interpersonal/verbal communication skills.

• Creates a high performing team by building strong relationships, mobilizing others to action and effectively leveraging the talent of their team.

• Proficient in preparing and delivering presentations to executive leadership and project stakeholders.

• Strong understanding of financial and accounting principles and procedures.

• Proficient in reading and interpreting construction documents and contracts.

• Proficient use of computerized and mobile project management systems / software including Procore, Bluebeam, and Microsoft Project.

• Knowledge of codes and standards including the FBC, FGI, NFPA, and LS.

2. Education

Essential:

Degree Level: Bachelor

Preferred:

Degree Level: Bachelor

Degree Type: Architecture, Construction Management, Engineering

3. Experience

Essential:

· Five years of healthcare project management experience including project budgets in the range of $5-50M

· Experience with plans review and inspections with the Agency for Health Care Administration (AHCA) or similar authority having jurisdiction

Preferred:

· Eight to ten years of healthcare project management experience including project budgets in the range of $25-100M+

· Experience with plans review and inspections with Team F of the Agency for Health Care Administration (AHCA)

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 80.00

Shift: Monday - Friday

Location: 295 1st Street Winter Haven, FL

Pay Rate: Min $81,432.00 Mid $101,795.20

Position Summary

Works in a self-directed work team committed to a common purpose and goal. The Physical Therapist works within the scope of Physical Therapy. Responsible to practice within their scope of licensure in accordance with approved policies, procedures and protocols. Shares responsibility for all aspects of therapy and team functions.

Position Responsibilities

Standard Work Duties: Physical Therapist

• Role models through professional development, continuous learning, and improvement of competence in the practice of Physical Therapy.
• Actively participates in team development, achieving dashboards, and in accomplishing department goals and objectives.
• Performs the evaluation, treatment, and discharge planning of patients while providing an individualized plan of care, resulting in positive patient outcomes and effective resource utilization.
• Ensures that all patient documentation is complete, accurate, finished in a timely manner, and reflects both patient response to treatment and changes in plan of care based on patient progress
• Initiates and coordinates patient teaching, equipment needs, and discharge planning according to identified needs; assesses patient/family comprehension of teaching and equipment and including them in the plan of care.
• Communicates effectively with physicians and other team members, reports significant findings in a timely and appropriate manner, and seeks input to plan of care.
• Facilitates multidisciplinary collaboration of care by initiating appropriate consults when indicated.
• Provides exceptional healthcare while maintaining good stewardship by effectively utilizing departmental resources, demonstrating flexibility to meet patient workload, and maintaining a high level of productivity and efficiency to ensure consistent patient care and positive outcomes.
• Utilizes measures to promote and maintain patient, visitor, and staff safety, including the appropriate use of infection control principles and personal protection equipment.

Competencies & Skills

Essential:

• Working knowledge of basic computer skills.
• Demonstration of effective problem solving, decision-making, interpersonal, and team work skills.
• Use of effective verbal and written communication skills.
• Demonstration of time management and organizational skills.
• Successful completion of mandatory requirements, including department proficiencies/competencies.

Qualifications & Experience

Essential:

• Bachelor Degree

Nonessential:

• Master Degree

Essential:

• Accredited Program for Physical Therapy

Essential:

• Basic Cardiac Life Support

Other information:

Licenses Essential: Current license as a Physical Therapist in the state of Florida.

Certifications Essential: Per department or hospital requirements and relevant policies

Experience Preferred: One year acute care experience.

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

As needed. Based on availability and the needs of the department.

Work Hours per Biweekly Pay Period: PRN

Shift: Flexible Hours and/or Flexible Schedule

Location: 1324 Lakeland Hills Blvd Lakeland, FL

Pay: $41.07/hr

Position Summary

Responsible for working within the scope of laboratory policies and procedures to provide specimen processing, test performance and result reporting. Performs test procedures authorized by the Medical Laboratory Director; with the degree of skill commensurate with individual education, training, experience and technical abilities. Insure that all laboratory testing is performed according to established protocols or procedures. Exercise professional judgment in evaluation and assessment of test performance, sample integrity, result accuracy and validity. Follows all safety practices and maintains ongoing competency to ensure high quality testing services. He/she also supports professional development.

Position Responsibilities

Standard Work Duties: Medical Technologist (PRN)

• Participates in day-to-day operations in the laboratory to facilitate workflow, maximize output, and decrease turnaround times
• Follows laboratory procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient results
• Utilizes job knowledge, judgment, and problem solving skills to ensure specimen quality
• Operates, troubleshoots, and takes appropriate action when needed on all test systems
• Identifies issues that may adversely affect test performance or reporting of test results and takes appropriate action including supervisory notification if indicated
• Participates in laboratory quality assurance programs including proficiency testing
• Follows established safety and biohazard procedures and standard precautions at all times. Disposes of biohazard waste following laboratory protocols (Laboratory Safety Manual and Chemical Hygiene Plan)
• Monitor quality control of laboratory instruments and test assays. Communicate with supervisor as needed. Responsible for routine preventive maintenance, minor repair, and troubleshooting of instruments
• Supports professional development by assisting with training and/or competency assessments for coworkers, new employees, and students.
• Ensures exceptional customer service is provided through prompt follow-up to requests for information via telephone or computer

Competencies & Skills

Essential:

• Excellent skills in communication and conflict resolution. Knowledge of chemical, biological, and mathematical principles, and of laboratory instrumentation, method principles and techniques
• Basic computing skills with ability to operate equipment typically used in the clinical laboratory. This includes equipment for manual procedures that may be needed to perform tests requested
• Ability to collect and analyze data using statistical methods, which may be under time constraints and crisis situations
• Ability to multitask, communicate effectively, and work cooperatively with others

Nonessential:

• Basic knowledge of word processing, spreadsheet and presentation software

Qualifications & Experience

Essential:

• Bachelor Degree

Essential:

• Degree as Medical Laboratory Technician (ASCP) or equivalent with laboratory internship as required by CLIA '88 and State of Florida qualifications for licensure

Essential:

• Basic Cardiac Life Support

Other information:

Licenses Essential: Maintain an active status for licensure as a Clinical Laboratory Scientist under the rules of Board of Clinical Laboratory Personnel (Department of Health/Division of Medical Quality Assurance) for the disciplines of practice that are performed. Completes required continuing education credits to maintain licensure.

Certifications Preferred: National Registry (ASCP, etc.) at a Technologist level or higher

Experience Essential: Completion of an approved MLS program

Experience Preferred: Three to five years of experience in professional/technical role or other work appropriate to the team.

(If STEP or PTD and normally scheduled to work less than 40 hrs/pay period, must have minimum of one year full time experience in acute care hospital.)

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 72-80

Shift: Flexible Hours and/or Flexible Schedule

Location: 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate: $36.54-$54.81

Position Summary

Responsible for performing test procedures authorized by the Medical Laboratory Director; with the degree of skill commensurate with individual education, training, experience and technical abilities. Ensure that all laboratory testing is performed according to established protocols or procedures. Exercise professional judgment in evaluation and assessment of test performance, sample integrity, result accuracy and validity. Follows all safety practices and maintains ongoing competency to ensure high quality testing services.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Standard Work Duties: Medical Technologist

• Participates in day-to-day operations in the laboratory to facilitate workflow, maximize output, and decrease turnaround times
• Follows laboratory procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient results
• Utilizes job knowledge, judgment, and problem solving skills to ensure specimen quality
• Operates, troubleshoots, and takes appropriate action when needed on all test systems
• Identifies issues that may adversely affect test performance or reporting of test results and takes appropriate action including supervisory notification if indicated
• Participates in laboratory quality assurance programs including proficiency testing
• Follows established safety and biohazard procedures and standard precautions at all times. Disposes of biohazard waste following laboratory protocols (Laboratory Safety Manual and Chemical Hygiene Plan)
• Monitor quality control of laboratory instruments and test assays. Communicate with supervisor as needed. Responsible for routine preventive maintenance, minor repair, and troubleshooting of instruments
• Supports professional development by assisting with training and/or competency assessments for coworkers, new employees, and students.
• Ensures exceptional customer service is provided through prompt follow-up to requests for information via telephone or computer

Competencies & Skills

Essential:

• Excellent skills in communication and conflict resolution. Knowledge of chemical, biological, and mathematical principles, and of laboratory instrumentation, method principles and techniques
• Basic computing skills with ability to operate equipment typically used in the clinical laboratory. This includes equipment for manual procedures that may be needed to perform tests requested
• Ability to collect and analyze data using statistical methods, which may be under time constraints and crisis situations
• Ability to multitask, communicates effectively, and works cooperatively with others

Nonessential:

• Basic knowledge of word processing, spreadsheet and presentation software

Qualifications & Experience

Essential:

• Bachelor Degree

Essential:

• Degree as Medical Laboratory Technician (ASCP) or equivalent with laboratory internship as required by CLIA '88 and State of Florida qualifications for licensure.

Other information:

Licenses Essential: Maintain an active status for licensure as a Clinical Laboratory Scientist under the rules of the Board of Clinical Laboratory Personnel (Department of Health/Division of Medical Quality Assurance) for the disciplines of practice that are performed. Completes required continuing education credits to maintain licensure.

Certifications Essential: Maintains an active status for licensure either as Clinical Laboratory Scientist (CLS) under the rules of the Board of Clinical Personnel (Department of Health/Division of Medical Quality Assurance) for the disciplines of practice that are performed.

Preferred: National Registry (ASCP, NCA, etc.) at a Technologist level or higher

Experience Essential: Completion of an approved MLS program

Experience Preferred: Three to five years of experience in professional/technical role or other work appropriate to the team.

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 72.00

Shift: Weeknights with Rotating Weekends

Location: 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate: Min $36.23 Mid $46.73

Position Summary

The Clinical Registered Nurse (RN) will promote relationship-centered care that appreciates vulnerability of patients, anticipates needs, and incorporates the patient as a full partner in care. The RN will deliver high quality care based on therapeutic caring relationships that are individualized to the patients and their families' needs and values. The RN will practice competently and uphold the standards of nursing practice to promote positive patient outcomes. The RN will assure proactive, protective, and safe practice resulting in the elimination of all preventable harm. The RN will adhere to organizational policies and procedures; regulatory accrediting body requirements and professional practice standards. The Clinical RN practices the scope and standards of nursing care including assessment, diagnosis, outcomes identification, planning, implementation, and evaluation. The Clinical RN demonstrates scope and standards of professional performance including quality of professional practice, evaluation of practice, lifelong learning, collegiality, ethics, collaboration, clinical inquiry, resource utilization, and leadership.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work Duties: Registered Nurse

• Uses the standards of nursing practice and mutually problem solves with the patient, family, other healthcare providers, and the community, as appropriate, to develop a well-coordinated and collaborated plan of care to address the patient's needs.
• Demonstrates a competent level of behavior in the professional registered nurse role, through engagement in caring relationships, modeling of caring factors and the promotion of optimal outcomes.
• Assure zero preventable harm by demonstrating keen attention to all patient safety and quality practices including but not limited to hand hygiene, intentional hourly rounding, pro-active toileting, clutter-free, healing environment.
• Establish self-caring practices through demonstrating personal safety practices and engaging in continuous learning to advance one's professional practice.
• Exhibits commitment to the vision, core purpose/mission and goals of LRH, modeling the Quality-Caring Model concepts by initiating, cultivating, and sustaining caring relationships with patients and families, other nurses and other members of the healthcare team.
• Demonstrate ethical practice by maintaining patient confidentiality within legal and regulatory parameters in a nonjudgmental and nondiscriminatory manner that appreciates the unique meanings of patients, families, and the community.
• Fosters a spirit of clinical inquiry through integration of the Quality-Caring Model with specific evidenced based nursing interventions, to positively influence health outcomes. Uses the best available evidence, including research findings, to guide practice decisions and continually question and evaluate practice. Participate in activities to support clinical inquiry as appropriate to the nurse's skills, knowledge and experience.
• Appropriately utilizes resources by maintaining an open, flexible approach and considering factors related to safety, effectiveness, cost, and impact in planning and delivering nursing services.
• Interacts with and contributes to the professional development of students, peers, and other healthcare providers as colleagues. Use caring relationship to enhance the healthy work environment by working with others in a way that promotes mutual respect and meaningful recognition of each person's contribution.
• Demonstrates leadership qualities that influence and guide fellow team members to maximize the potential of the team as a whole and promote a culture of peer to peer accountability. Contribute to the professional practice environment through participation on committees, councils, administrative teams and in professional organizations as appropriate to the nurse's skills, knowledge, and experience.

Competencies & Skills

Essential:

• Demonstrate nursing practice of assessment, diagnosis, outcomes identification, planning, implementation, and evaluation.
• Demonstrate relationship-centered care to deliver a well communicated and collaborative plan of care utilizes the core concepts of the Quality-Caring Model.
• Clinical Registered Nurse Department/Division Specific Competency Addendum attached here.

Qualifications & Experience

Essential:

• Associate Degree

Nonessential:

• Bachelor Degree

Essential:

• Nursing: If hired after 2013, must obtain Bachelor degree in Nursing within 3 years of employment date.

Nonessential:

• Nursing

Essential:

• Basic Life Support
• Registered Nurse

Other information:

Licenses Essential: Current license as Registered Nurse in Florida. Certifications Essential: BLS

Certifications Preferred: Certification in Specialty of Nursing

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 80.00

Shift:

Location: 1324 Lakeland Hills Blvd Lakeland, FL

Pay Rate: Min $161,200.00 Mid $215,300.80

Position Summary

The Physician Advisor serves as a liaison between the clinical document improvement (CDI) team, which includes hospital coders; members of the Hospital's administration; the Medical Staff of the hospital; and the hospital's Utilization Management to facilitate the development and implementation of clinical documentation improvement initiatives. The Physician Advisor is pivotal in leveraging his or her clinical position to demonstrate the association of care delivery with specificity in documentation. The Physician Advisor is responsible for conducting clinical reviews referred by the Utilization Management, Coding and Clinical Documentation Improvement departments. The Physician Advisor will assist with reviews and appeals of DRG and medical necessity denials.

Position Responsibilities

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Supervisor/Team Lead Capabilities

• Demonstrates accountability for shift/team operations and care/service delivery to support achievement of organizational priorities.
• Coaches front line team members to support ongoing professional development and hardwire technical and professional capabilities.
• Creates a high performing team by building strong relationships, delegating work and nurturing commitment and engagement.
• Manages team conflict/issues implementing appropriate corrective actions, improvement plans and regular performance evaluations.
• Applies change management best practices and standard work to support departmental changes and ensure effective team transition.
• Promotes a healthy and safe culture to advance system, team and service experien

Standard Work: Physician Advisor

• Acts as a liaison between the CDI professionals, Health Information Management, and the hospital's medical staff to facilitate accurate and complete documentation for coding and abstracting of clinical data, capture of severity, acuity and risk of mortality, HCC/risk adjustment in addition to Diagnosis Related Group (DRG) assignment.
• Perform concurrent and retrospective reviews of selected health records as it pertains to CDI and coding validation, and participate in the development of clinically appropriate and compliant provider queries to further clarify documentation.
• Educates individual hospital staff physicians about International Classification of Diseases (ICD) coding guidelines and clinical terminology to improve their understanding of severity, acuity, risk of mortality, HCC/risk adjustment and DRG assignments on their individual patient records.
• Assists with the evaluation and appeal of concurrent and restrospective denials and retrospective DRG downgrades. May perform peer-to-peer meetings as required.
• Participates in the coding and CDI programs and identifies potential areas for improved documentation of services. Also participates in the Coding and CDI meetings and provides ongoing education to the team members.
• Provides peer to peer communication to affect the appropriate response for those cases where the physician fails to respond or questions the need for queries.
• Responsible for writing and submitting appeals (multiple levels as needed) specifically around medical necessity, non-covered services, authorizations, and inpatient/observation stay related denials. May perform peer-to-peer meetings as required.
• The Physician Advisor is pivotal in leveraging his or her clinical position to demonstrate the association of care delivery with specificity in documentation through effective communication and education of the respective parties.
• Provides his or her expert opinion in relation to clinical validity assessments, and, furthermore, the development of clinically robust and appropriate queries.
• Serves as second level reviewer for UM, providing guidance on appropriate/alternate levels of care based on InterQual guidelines and other appropriate criteria.

Competencies & Skills

Essential:

• Broad knowledge base of clinical medicine across all specialties.
• Basic coding guidelines regarding the selection of the principal diagnosis and reporting additional diagnoses and procedures; understanding the DRG system; levels of comorbidities; and concepts of risk adjustment, severity of illness, risk of mortality, case mix index, prospective payment, hospital acquired conditions, patient safety indicators.
• Organize tasks effectively and efficiently and the ability to act independently through the application of critical thinking skills.
• Computer skills appropriate to position
• Excellent written and verbal communication skills.

Qualifications & Experience

Essential:

• Medical Degree

Essential:

• Licensed to practice medicine in the state of Florida, shall be board certified in internal medicine, and shall meet any other reasonable professional criteria established by LRH or the hospital.

Other information:

Experience Essential:

- Minimum of two years of experience in conducting coding and CDI reviews.

- Knowledge of coding guidelines and how it translates from clinical documentation.

- Knowledge of DRGs, Risk of Mortality, Severity of Illness, Mortality Rate, HCC/risk adjustment, CMI and the impact of clinical documentation/coding in relation to these metrics.

- Excellent computer skills with prior exposure to use of Microsoft Office suite

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: Flexible Hours and/or Flexible Schedule

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $19.37 Mid $24.22

Position Summary

Under the direction of the Coding and Clinical Documentation Improvement Manager, reviews clinical documentation and diagnostic results, as appropriate, to extract data and apply appropriate ICD-10-CM, CPT, and/or HCPCS codes and modifiers to outpatient encounters for reimbursement and statistical purposes. Communicates with physicians, Physician Advisor or other hospital team members as needed to obtain optimal documentation to meet coding and compliance standards. Abstracts clinical and demographic information in ICD-10 CM, CPT, and HCPCS codes and modifiers into the computerized patient abstract. Participates in ongoing continued education to assure knowledge and compliance with annual changes.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work Duties: Coder II - Outpatient

• Assigns and sequences diagnostic and procedural codes using appropriate classification systems utilizing official coding guidelines. Seeks clarification from healthcare providers or other designated resources to ensure accurate and complete coding
• Abstracts and enters coded data as well as correct surgeon, anesthesiologist and procedure date. Assures appropriate information such as pathology and operative reports are present in the medical record prior to final coding for coding accuracy and appropriate APC assignment.
• Maintains appropriate level of coding and abstracting productivity and quality for outpatient diagnostic, Emergency Department, Family Health Center, ambulatory surgeries, observations, and other recurring services as per established minimum per hour requirement.
• Demonstrates competence in coding and abstracting requirements by maintaining less than 5% error rate for all ICD-10-CM and/or PCS, CPT, and HCPCS codes and modifiers.
• Continuously reviews changes in coding rules and regulations including in Coding Clinic, CPT Assistant, CMS, and other payer guidelines.
• Prioritizes coding functions as directed by the Manager, and organizes job functions and work assignments to efficiently complete tasks within the established time frames.
• Demonstrates knowledge of all equipment and systems/technology necessary to complete duties and responsibilities.
• Works collaboratively with the Discharge Not Final Billed (DNFB) clerks to prioritize workload daily.
• Reviews appropriate outpatient work queues daily to address coding reviews, edits and corrections.
• Reviews appropriate outpatient work queues daily to address coding reviews, edits and corrections.

Competencies & Skills

Essential:

• Computer Experience, especially with computerized encoder products and computer-assisted coding applications.
• Requires critical thinking skills, organizational skills, written and verbal communication skills, decisive judgment, and the ability to work with minimal supervision.
• Knowledge of anatomy and physiology, pharmacology, and medical terminology.

Qualifications & Experience

Essential:

• High School or Equivalent

Nonessential:

• Associate Degree

Essential:

• High School diploma with Associate Degree from accredited HIM program or certificate in coding from an accredited college.

Other information:

Certifications Essential: CCS

Certifications Preferred: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).

Experience Essential:

2-5 years acute care hospital outpatient coding experience within the past five years, or 5-7 year's experience in a multi-disciplinary clinic including surgeries and/or Emergency Department coding.

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 0.10

Shift: Weekdays with Rotating Weekends

Location: 1324 Lakeland Hills Blvd Lakeland, FL

Position Summary

The Clinical Dietitian is responsible to the Clinical Nutrition Manager. He/she works across the institution to provide quality nutritional support services. He/She consistently contributes to a multidisciplinary, collaborative effort to ensure positive patient outcomes. The Clinical Dietitian works with the food service management and staff to coordinate delivery of the prescribed diet and meet the nutritional needs of the patient. He/she is responsible to practice within their scope of licensure in accordance with approved policies, procedures and protocols. He/she must effectively interact with patients, families, physicians and other health team members while maintaining standards of professional nutritional care. He/she must identify opportunities for and contribute to the improvement of quality, safety and cost, as well as patient, customer, and employee satisfaction. The Clinical Dietitian performs other duties as assigned.

Position Responsibilities

Standard Work Duties: Dietitian (PRN)

• Evaluate patients for nutritional status based on nursing screening criteria/consults/screening reports and within the scope of established dietetic practice standards, federal/state regulations and The Joint Commission standards with a monthly productivity level of 1.2., validated by weekly productivity logs and monthly chart review.
• Implement and monitor nutrition care plans and document according to standards of care criteria with reassessments completed within three to five days for moderate risk and within 48 hours for high risk patients, as validated by monthly chart review; collaborates with fellow team members and communicates nutrition care plan when transferred to other units, when other team members are covering or weekend coverage and validated by chart review with the dietitian.
• Collaborate with and communicate effectively with physicians and members of the multi-disciplinary team to integrate information which refines and contributes to the overall medical care of the patient, with specific emphasis on nutritional care, through daily rounds, as validated by the customer feedback process and monthly chart review.
• Develop, coordinate and provide nutrition education to patients, families, staff, and physicians to ensure that nutritional care is maintained across the continuum of care and into the home/recovery setting through one on one, small groups, classroom setting and community setting as evidenced by weekly productivity log and participation in community programs.
• Serves as a liaison between patient, staff and food service department by integrating nutrition information, observed food delivered, patient prescribed dietary plan, federal/state regulations and The Joint Commission standards to ensure that optimal patient outcomes are achieved as validated by daily meal rounds and tray checks completed.
• Clinical competence and continuous improvement so that optimum patient outcomes are achieved through completion of Nutritional Competency, completion of mandatory education and completion of 15 hours of continuing education annually as mandated for Florida license and validated by annual mandatory education form.
• Demonstrates commitment to the dietitian team by attendance of department staff meetings and flexibility to meet workload so that patients' nutritional care needs are met by willingness to change scheduled hours of work as needed, provide coverage in other areas as needed, provide weekend coverage as needed and provide assistance to other staff members as needed as validated by attendance noted in department minutes and work schedules.

Competencies & Skills

Essential:

• Working knowledge of nutrition principles.
• Working knowledge of basic computer skills.
• Public speaking.

Qualifications & Experience

Essential:

• Bachelor Degree

Nonessential:

• Master Degree

Essential:

• Bachelor of Science Degree in Dietetics and Nutrition or related field

Nonessential:

• Masters of Science in Dietetics and Nutrition or related field

Other information:

Licenses Essential: Licensed by the State of Florida, Registered Dietitian or Registered Dietitian Eligible (maximum of 1 year from hire date) by the Commission on Dietetic Registration (the credentialing agency for the American Dietetic Association).

Certifications Essential: Per department or hospital requirements and relevant policies.

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 80.00

Shift: Flexible Hours and/or Flexible Schedule

Location: 210 South Florida Avenue Lakeland, FL

Pay Rate: Min $24.73 Mid $30.92

Position Summary

Under the direction of the Coding and Clinical Documentation Improvement Manger , reviews clinical documentation and diagnostic results, as appropriate, to extract data and apply appropriate ICD-10-CM, CPT, and/or HCPCS codes and modifiers to outpatient encounters for reimbursement and statistical purposes. Communicates with physicians, physician advisor or other hospital team members as needed to obtain optimal documentation to meet coding and compliance standards. Abstracts clinical and demographic information in ICD-10 CM, CPT, and HCPCS codes and modifiers into the computerized patient abstract, Participates in ongoing continued education to assure knowledge and compliance with annual changes.

Position Responsibilities

People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work Duties

• Determines whether the coding assigned was properly assigned based upon clinical indicators and review of the medical documentation and application of coding guidelines.
• Develop and apply appeal arguments to defend the coding and clinical decisions while being able to address and refute the coding determination made by the carrier/payer.
• Drafts appeal letters, including the coding argument with clinical and coding references, to support the coding decision. This may include providing additional medical record documentation.
• Identifies areas for education to improve complete and accurate coding and billing and provide feedback to management regarding trends or patterns noticed in the coding for discussion.
• Continued follow-up on denials as payers may continue to deny. Collaboration with Physician Advisor as required to continue appeal process.
• Continuously reviews changes in coding rules and regulations including in Coding Clinic, CMS, and other payer guidelines.
• Complete denials/appeals reports for leadership.
• Documents all findings in the denials management application and routes to the appropriate person in the workflow for follow-up.
• Assigns and sequence documents all findings in the denials management application and routes to the appropriate person in the workflow for follow-up.s diagnostic and procedural codes using appropriate classification systems utilizing official coding guidelines.
• Performs special projects and/or other duties as assigned.

Competencies & Skills

Nonessential:

• Computer Experience, especially with computerized encoder products and computer-assisted coding applications.
• Requires critical thinking skills, organizational skills, written and verbal communication skills, decisive judgment, and the ability to work with minimal supervision
• MS-DRG and APR-DRG methodology expertise required. Strong knowledge of ICD-10-CM, ICD-10-PCS, POAs, HACs, PSIs, SOIs, ROMs and mortality rates as well as physician queries.

Qualifications & Experience

Nonessential:

• Associate Degree

Essential:

• High School diploma with Associate Degree from accredited HIM program or certificate in coding from an accredited college.

Other information:

Certifications Essential: CCS

Certifications Preferred: Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).

Experience Essential: 2-5 years acute care hospital inpatient coding experience within the past five years.