Hallmark Aviation Jobs in Usa

Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to international airlines at SFO (San Francisco International Airport). We cater to a distinctive clientele.

We offer part-time and full-time positions.

• Excellent advancement opportunities
• Paid training
• Dynamic workplace
• Medical benefits
• Voluntary dental, vision, and a matching 401k plan
• Amazon incentives and travel perks

You will also learn to perform the following functions throughout the course of your employment:

• Learn behind-the-scene workings of an international airport.
• You will rotate through check-in counter, lobby area, departure gate, customs, arrivals and other areas within the airport.
• Experience how to effectively navigate through various challenges and flight activities to ensure on-time performance.
• Enjoy the opportunity to professionally interact with high-profile passengers.
• Partner with port authorities, crew members, and airline personnel to ensure a safe and secure travel experience.

Our teams consist of happy and ambitious individuals who contribute to making a fun and friendly work environment. Does this sound like you?

• Eager to learn new skills
• Organized and logical thinker
• Make quick and rational decisions
• Problem solving
• Ability to adapt quickly to unforeseen situations
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a dynamic environment
• At least 18 years of age, high school graduate or G.E.D equivalent.
• Eligible to work in the United States
• English proficient, other languages are a plus.
• Computer savvy

Paid training with our highly knowledgeable and top performing training department.

Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

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SUMMARY

Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Great entry-level airline opportunity. Apply today! Basic Requirements

• At least 18yrs old, with a High School Diploma or G.E.D.
• Valid US work Authorization
• Able to speak, read and write in English
• Flexible schedule to work weekends, holidays & overtime
• Basic Math Skills: Adding, Subtracting, Division, and Multiplying
• Computer Literate
• Common sense and organized
• Mental capacity to make quick and rational decisions
• Effective communication skills and good listening skills
• Able to multi-task and carry out duties in a fast-paced environment
• Able to reading & comprehend reference materials, instructions, policies & procedures

DRUG SCREENING REQUIRED AT TIME OF HIRE

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,
• Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminals
• Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
• Translate, transcribe when possible
• Take care when handling company assets and be aware of costs associated with damage
• Complete accurate cash handling transactions, manifests, and labelling
• Operate machinery in accordance to operational policies and standards
• Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
• Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• * Varied shifts within a 24 hour clock
• * Some overtime
• * Occasional lifting of 70-100 lbs
• * Long periods of standing and walking long distances
• * Pulling, pushing and moving large bulky items including carts
• * Continuous standing, bending, kneeling, squatting, stooping, grasping and picking up items

Environmental Conditions: Involves continuous people interaction and exposure to aircraft sounds

Hallmark Aviation Services is the emerging force in \"Above-The-Wing\" Airline Passenger Handling Services. Hallmark Aviation Services has earned a reputation for providing first-rate services for some of the world's leading airlines. We invite you to learn more about Hallmark and the ultimate service we provide to our Clients \"Peace of Mind.\"

Equal Employment Opportunity Statement

Hallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Hallmark Aviation is seeking a professional Airline Senior Supervisor. The Senior Supervisor leads the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

REQUIREMENTS AND SKILLS NEEDED:

• Proven leadership abilities and organizational skills
• Excellent interpersonal, coaching and counseling skills
• Understanding that staff development is a leader's responsibility
• Self-driven focus on customer and client satisfaction
• Ability to excel under pressure of meeting extreme deadlines
• Ability to communicate effectively, both verbally and in writing
• Experienced in planning a roster and monitoring work schedules
• Ability to solve daily problems and make quick decisions within the operation
• 5 yrs airline experience preferred: minimum 4 yrs airline supervisor experience preferred
• Flexible and able to promote positive attitudes from subordinates
• Computer software (Word & Excel), typing, and ticketing experience
• Able to work varied hours

SPECIFIC DUTIES INCLUDE:

• Provide hands-on supervision of the staff and delegate workload
• Provide direct customer relations support
• Ensure that account operates according to schedule and service level agreements
• Recruit, interview, and hire staff
• Oversee the long-term analysis of manpower needs, groom potential leaders
• Ensure cross training as well as provide new and refresher training for staff members
• Manage attendance records and ensure appropriate shift coverage
• Handle discipline and motivation issues
• Process promotion, demotion and termination paperwork
• Enforce safety, security, and grooming standards
• Administer performance reward programs
• Control the budget for labor costs and allocation

Essential Requirements: Previous airline experience At least 18 years old, with a high school diploma or G.E.D. English proficiency Basic math skills: adding, subtracting, division, and multiplying Computer literate Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs Reading & comprehension of reference materials, instructions, policies & procedures

Valid US work authorization Professional demeanor and exceptional presentation Flexible schedule & availability Background check, fingerprinting required Drug screen required on day of hire

• Licenses/Certificates: Respirator Fit qualified. Must have a valid Driver's License and an acceptable driving record
• Attendance: Regularly scheduled attendance required
• Physical: Routinely lifts 50 lbs., occasionally 100 lbs.; reads small print; hears sounds associated with mechanical deficiencies; repetitive motion; works with moving parts and vibration; tolerates working in confined spaces and heights above four feet; tolerates products and materials associated with component maintenance; tolerates standing, walking, bending, kneeling, stooping, crouching, crawling, climbing and sitting
• Environmental: Tolerates working in extreme temperatures and noisy environments

• High School graduate or equivalent required
• Minimum one year aviation interiors experience or two years related interiors experience required

• High School graduate or equivalent required
• Minimum two years aviation interiors experience or equivalent required

• High School graduate or equivalent required
• Minimum four years aviation interiors experience preferred

• Moving is expensive and hard work! Relocation Assistance is available for those that qualify.
• Duncan offers a comprehensive Benefits Package (Medical, Dental, Vision, Vacation/Holiday) that is available to team members on day one.
• Plan for your medical needs with a Health Savings Account (employer and employee contributions).
• Save for your future through our 401(k) program where you can begin contributions within your first 45 days, 50% match on first 6% contributed
• Participate in Duncan Aviation's Tool Account Program, to acquire & grow your Tool Inventory all while making interest free payments
• Take advantage of a variety of In-House Training opportunities, or use Tuition Assistance to further your education.

KP Aviation, a global supplier and acquirer of aftermarket aviation assets and components, is seeking a Commercial Analyst to support its expanding international portfolio. This role provides advanced financial, commercial, and analytical support across asset acquisitions, leasing structures, and trading activities involving aircraft engines, airframes, and whole aircraft.

The Technical Acquisitions Analyst supports the evaluation, underwriting, and execution of aircraft, engine, airframe, and component acquisitions by providing technical and analytical expertise throughout the acquisition lifecycle. This role bridges commercial objectives with technical assessment to ensure acquisition opportunities align with the company’s financial, operational, and regulatory standards.

Working closely with Acquisitions, Leasing & Trading, Product Line, Technical, Sales, and Finance teams, the Technical Acquisitions Analyst assists with due diligence, asset evaluation, valuation modeling, and transaction support. The role requires a strong understanding of aviation aftermarket assets, technical records, and asset condition, as well as the ability to analyze how technical factors influence acquisition decisions and portfolio performance.

Remote or hybrid work options may be available based on location and experience.

Your role will take you to new heights, as you’ll be tasked with these essential job responsibilities:

• Support the evaluation and execution of aircraft, engine, airframe, and component acquisition opportunities.

• Assist with acquisition analysis, valuation modeling, and financial assessments to support investment decisions.

• Participate in deal structuring and transaction preparation by gathering and validating technical and financial information.

• Conduct market research to evaluate asset demand, liquidity, and long-term value trends.

• Review technical records, maintenance status, and asset condition data to support underwriting decisions.

• Assist with technical due diligence activities, including records audits, inspections coordination, and documentation review.

• Collaborate with Technical and Product Line teams to validate asset assumptions and configuration details.

• Support compliance reviews to ensure acquisition activities align with FAA, EASA, and OEM requirements.

• Prepare analysis summaries, reports, and presentations for internal stakeholders.

• Coordinate with internal teams and external partners during acquisition evaluations and closing activities.

• Maintain organized technical documentation and acquisition records.

• Contribute to process improvement initiatives within acquisition workflows.

• Provide ongoing analytical and technical support to senior acquisition leadership.

• Perform additional duties and special projects as assigned.

To succeed in this role, you’ll need to have:

• Working knowledge of aircraft, engine, airframe, and component technical records and asset evaluation principles.

• Understanding of aviation aftermarket acquisition processes and transaction workflows.

• Ability to support financial modeling and valuation analysis related to asset acquisitions.

• Familiarity with regulatory and compliance requirements relevant to aviation assets.

• Strong analytical and problem-solving skills with attention to detail.

• Ability to work collaboratively across technical and commercial teams.

• Clear written and verbal communication skills for reporting and documentation.

• Proficiency in Microsoft Office, particularly Excel for analysis and data organization.

• Strong organizational skills with the ability to manage multiple priorities.

• Professional demeanor and ability to interact with internal and external stakeholders.

• Willingness to travel as needed for inspections or acquisition support activities.

• Self-motivated mindset with a commitment to accuracy, accountability, and continuous learning.

We significantly value our employees and believe in compensating each with a substantial benefits and compensation package including:

• Generous Medical, Dental, Vision, Life and Short-Term Disability coverage (Employer pays 100% of employee premiums)
• 401(k) Plan with Employer Contribution
• Profit Sharing and Bonus opportunities
• Voluntary ancillary plans including Life Insurance, Accident and Hospital coverage
• Paid Time Off and Paid Holidays

EXPORT CONTROL REQUIREMENTS:

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

DRUG FREE WORKPLACE:

KP Aviation is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

BENEFITS:

At KP Aviation, we aim to provide a comprehensive compensation package that stands out in the industry, helping us attract, engage, and retain top talent. Our package includes competitive base pay, health, dental, and vision insurance, life and short-term disability coverage, a 401k/retirement plan, paid time off and holidays, and much more.

EQUAL OPPORTUNITY EMPLOYER:

KP Aviation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

KP Aviation, a global supplier and acquirer of aftermarket aviation assets and components, is seeking a Technical Acquisitions Manager to support its expanding international portfolio. The Technical Acquisitions Manager plays a critical, cross-functional role in supporting and executing aircraft, engine, airframe, and component acquisitions while providing strong technical oversight throughout the acquisition lifecycle. This role bridges commercial strategy and technical execution, ensuring that all acquisition opportunities meet the company’s financial, operational, and regulatory standards.

The Technical Acquisitions Manager partners closely with Acquisitions, Leasing & Trading, Product Line, Technical, Sales, and Finance teams to identify, structure, underwrite, and close asset transactions. In addition to leading technical due diligence and valuation support, this role mentors junior team members, supports continuous improvement initiatives, and contributes to the long-term growth and performance of the company’s asset portfolio. The position requires a strong understanding of the aviation aftermarket, technical records, asset condition, and financial implications of acquisition decisions.

Remote or hybrid work options may be available based on location and experience.

Your role will take you to new heights, as you’ll be tasked with these essential job responsibilities:

• Support and execute acquisitions of aircraft, engines, airframes, and related components to support fleet operations and portfolio expansion.
• Develop and execute acquisition strategies aligned with company investment objectives and financial targets.
• Lead deal structuring, financial modeling, valuation analysis, and risk assessment for asset acquisitions.
• Negotiate purchase agreements, technical conditions, and commercial terms to optimize deal value and minimize risk.
• Conduct market research and competitive analysis to assess asset liquidity, demand, and long-term profitability.
• Review and validate financial and technical models used for bids, ensuring accuracy and alignment with business goals.
• Support the Vice President of Acquisitions in achieving annual acquisition targets and strategic initiatives.
• Lead and oversee technical due diligence activities, including asset inspections, records audits, shop visit reviews, and redelivery conditions.
• Collaborate with Technical and Product Line teams to optimize underwriting standards, asset configuration, and maintenance assumptions.
• Ensure compliance with regulatory, operational, and technical requirements (FAA, EASA, OEM standards) throughout the acquisition process.
• Provide expert technical input to acquisition decisions, including life-limited parts, maintenance status, and asset condition impacts.
• Coordinate with internal and external stakeholders, including OEMs, MROs, lessors, and inspectors, during evaluation and acquisition phases.
• Mentor and support junior acquisitions and technical team members as needed.
• Drive continuous improvement initiatives across acquisition, technical review, and asset integration processes.
• Maintain, develop, and implement robust technical standards, systems, and documentation processes related to asset acquisitions.
• Provide regular updates and report to senior leadership on acquisition progress, risks, and outcomes.
• Perform additional duties and projects assigned by management.

To succeed in this role, you’ll need to have:

• Strong technical knowledge of aircraft, engines, airframes, and components, including records audits and asset condition evaluation.
• Demonstrated experience supporting or leading aircraft and engine acquisition transactions in the aviation aftermarket.
• Ability to create, review, and interpret financial models supporting asset valuation, deal economics, and investment decisions.
• Strong understanding of regulatory requirements, technical documentation, and compliance standards.
• Proven ability to work cross-functionally and communicate effectively with executive leadership, technical teams, and external partners.
• Strong negotiation, problem-solving, and decision-making skills in high-pressure, fast-paced environments.
• Ability to represent the company professionally with industry stakeholders on a global scale.
• Excellent written, verbal, and presentation skills.
• High proficiency in Microsoft Office, particularly Excel-based financial and technical analysis.
• Self-motivated, detail-oriented, adaptable, and capable of managing multiple priorities simultaneously.
• Willingness and ability to travel as required for asset inspections, audits, and project support.
• Demonstrated professionalism, accountability, and team-driven mindset aligned with company core values.

We significantly value our employees and believe in compensating each with a substantial benefits and compensation package including:

• Generous Medical, Dental, Vision, Life and Short-Term Disability coverage (Employer pays 100% of employee premiums)
• 401(k) Plan with Employer Contribution
• Profit Sharing and Bonus opportunities
• Voluntary ancillary plans including Life Insurance, Accident and Hospital coverage
• Paid Time Off and Paid Holidays

EXPORT CONTROL REQUIREMENTS:

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

DRUG FREE WORKPLACE:

KP Aviation is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

BENEFITS:

At KP Aviation, we aim to provide a comprehensive compensation package that stands out in the industry, helping us attract, engage, and retain top talent. Our package includes competitive base pay, health, dental, and vision insurance, life and short-term disability coverage, a 401k/retirement plan, paid time off and holidays, and much more.

EQUAL OPPORTUNITY EMPLOYER:

KP Aviation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Business Analyst

On-site in Oxford, CT

Description

About Tradewind:

Tradewind Aviation is a leading Part 135 commuter and on-demand private charter operator with operational bases at the Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA) and San Juan, PR (SJU) airports. Founded by aviation enthusiasts in 2001 on the premise that all flights deserve the highest quality aircraft, crew, and service, Tradewind provides personal air travel—both private and scheduled service—throughout North America and the Caribbean.

For more details visit the role:

We are seeking an experienced Business Analyst to act as a liaison between the technology team and the other functional areas of our business for project requirements gathering and documentation. Experience in the airline industry is highly desirable. The incumbent will be comfortable learning and adapting to the intricacies of the Tradewind environment, happy working cross-functionally with stakeholders at all levels and all other departments, and keen to apply their years of expertise to analyze workflows, identify opportunities for efficiency, and translate business needs into actionable requirements for system enhancements, integrations, and process improvements.

Responsibilities:

• Work with all business teams as needs arise, including but not limited to Flight Operations, Dispatch/Operational Control, Maintenance, Training, Sales, Finance and Safety to gather requirements related to scheduling, recordkeeping, operational efficiency, reporting and others.
• Document and translate stakeholder needs into clear functional specifications, user stories, and acceptance criteria.
• Analyze 'as-is' processes and design improved workflows that strengthen safety, efficiency, compliance, and reliability in flight operations.
• Evaluate and support both homebrew and off the shelf critical business platforms including flight scheduling systems, maintenance tracking systems, and SMS tools.
• Identify integration opportunities between aviation systems, HRIS, financial systems, and other enterprise technologies.
• Support implementation, testing, and rollout of system enhancements.
• Ensure solutions and processes align with Part 91 and 135 regulations, including operational control, crew qualifications, duty/rest rules, aircraft airworthiness, training recordkeeping, and documentation standards.
• Assist in creating digital workflows and tools for document control, risk assessments, and regulatory reporting.
• Facilitate workshops, process reviews, and solution demonstrations.
• Assist in training, documentation, and user adoption for new aviation systems or enhancements.
• Additional duties as required.

Requirements

Required Qualifications:

• 3-5 years of experience
• Bachelor’s degree in Business, Information Systems, or Aviation Management required.
• Experience as a Business Analyst or similar analytical role within a technology-driven environment.
• Strong understanding of business process analysis, requirements gathering, and project documentation.
• Ability to communicate effectively with both technical and aviation stakeholders.
• Experience with workflow or diagramming tools (Visio, Lucidchart, etc.).

Highly desirable for any of these additional skillsets:

• Experience in the airline industry preferred but not required.
• Ability to create custom dashboards and reporting tools using platforms such as Power BI or Excel.
• Familiarity with cloud platforms, APIs, and integration projects.
• Working knowledge of data visualization tools (such as Power BI or similar) and the ability to design and create custom dashboards for data analytics.
• Being able to write test scripts.

BENEFITS

• Competitive salary
• Medical, Dental, Vision, FSA/DCA and 401(k) plan.
• Paid vacation and sick days
• Paid Parental Leave
• Fun, dynamic team with opportunities for rapid advancement
• Travel benefits on various US and International airlines

About Us:

International Aviation is a private flight department dedicated to providing world-class aviation services with an uncompromising commitment to safety, reliability, and excellence. Supporting the travel needs of a sophisticated and global family enterprise, we maintain a culture of professionalism, precision, and continuous improvement. Our team is made up of highly skilled aviation professionals who ensure our fleet operates at the highest standards, every time we take flight.

Work you’ll do:

The Travel Operations Specialist is responsible for coordinating and managing the logistical aspects of travel arrangements for the principals. In this role you will work closely with administrative support staff, the principals, airline contacts, and pilots, to ensure that all travel plans are executed seamlessly.

Key Responsibilities:

• Assist in designing and customizing travel itineraries under the guidance of the Sr. Associate, ensuring all preferences and requirements are met.
• Support the booking process for flights, accommodations, ground transportation, catering, and activities, ensuring all details are accurate and up-to-date.
• Monitor and confirm bookings, track changes, and help manage adjustments to travel plans as needed.
• Prepare and organize travel documents, including itineraries, tickets, visas, and travel insurance.
• Coordinate with FBOs and other service providers to ensure smooth arrivals and departures.
• Monitor flights in progress and provide timely updates to the Sr. Associate and principals.
• Deliver excellent customer service by responding promptly to inquiries, requests, and concerns before, during, and after trips.
• Stay informed about industry trends and updates to support continuous improvement in travel operations.

Who we’re looking for:

• Experience in travel coordination, operations, or a related administrative role (aviation experience is a plus).
• Expertise with travel booking and reservation systems, with Sabre experience required.
• Strong organizational and multitasking skills.
• Excellent communication and customer service abilities.
• Detail-oriented with a high degree of accuracy.
• Ability to work effectively in a fast-paced, deadline-driven environment.

Our company values:

• Excellence – we are committed to excellence in all that we do, bringing our best to our clients.
• Service – our success comes from empowering individuals and communities
• Passion – we love challenges and optimistically approach them as opportunities

Citation XLS Pilot in Command (PIC)

Location

This is a full-time, on-site position based at:

New Castle Airport (KILG) – New Castle, Delaware

Candidates must be able to live within a two-hour driving distance of KILG.

Important Qualification Requirement

Applicants must have prior experience flying the Citation XLS (CE-560XL) and must hold the appropriate PIC type rating for the aircraft.

Candidates without Citation XLS experience and CE-560XL PIC certification will not be considered.

Position Summary

The Pilot in Command (PIC) is responsible for the safe and efficient operation of the aircraft while delivering an exceptional experience for every flyADVANCED Owner and passenger.

This role requires a highly skilled aviator who combines technical proficiency, operational discipline, and customer-focused professionalism. The PIC serves as the final authority on the aircraft and is responsible for maintaining the highest standards of safety, compliance, and service.

The Pilot in Command represents flyADVANCED from the moment passengers arrive at the FBO until the completion of each trip.

Key Responsibilities

• Serve as Pilot in Command of the Citation XLS, ensuring safe operation of the aircraft during all phases of flight

• Operate aircraft in accordance with FAA regulations, company policies, and standard operating procedures

• Maintain strict adherence to the flyADVANCED Flight Operations Manual (FOM), Aircraft Operating Manual (AOM), and OEM checklists

• Conduct thorough preflight planning and passenger briefings, including weather updates, routing, and safety information

• Provide a professional and welcoming experience for Owners and passengers

• Brief the Second-in-Command on flight details and emergency procedures prior to departure

• Ensure all flights are conducted safely, efficiently, and with a strong focus on on-time performance

• Maintain continuous situational awareness and exercise sound judgment in all operational decisions

• Communicate any maintenance discrepancies or abnormalities to Maintenance Control in a timely manner

• Complete all required documentation and reporting related to aircraft operations and maintenance

• Maintain proficiency and remain current on aircraft systems, procedures, and regulatory requirements

• Perform additional operational duties as assigned

Required Qualifications

• FAA Airline Transport Pilot (ATP) Certificate

• Citation XLS (CE-560XL) PIC Type Rating

• Previous experience operating the Citation XLS required

• First-Class Medical Certificate

• Minimum 2,000 hours total flight time

• Valid U.S. Passport with ability to travel internationally without restrictions

• Ability to obtain required airport authority and TSA clearances

• Valid U.S. driver’s license

Professional Expectations

• Ability to work flexible schedules including nights, weekends, and holidays

• Strong decision-making ability in high-pressure operational environments

• Excellent communication and passenger service skills

• Professional appearance and customer-service mindset

• Ability to adapt quickly to changing schedules and operational requirements

• Capable of lifting baggage or equipment up to 50 pounds

Vice President of Operations – Chicago, IL

Location: Chicago, IL (Relocation Required)

Compensation: $240K base + $205K bonus + benefits + relocation support

Employment Type: Full-time

About the Role

We are seeking a Vice President of Operations to lead and oversee all operational functions of a leading business aviation services organisation. This is a high-impact, executive-level role responsible for driving operational excellence, efficiency, and growth across core repairs, manufacturing, quality, and warehouse operations.

The VP of Operations will manage a team of senior leaders, streamline processes, ensure compliance with aviation standards, and align operational strategy with business goals. This is a hands-on leadership role requiring strong business acumen, technical knowledge, and proven experience in aviation operations.

Key Responsibilities

Strategic Operations Leadership

• Provide executive leadership for all operational functions, including core repairs, manufacturing, quality, and warehouse management.
• Develop and execute operational strategies to drive efficiency, cost control, and process improvements.
• Establish metrics and KPIs to monitor operational performance and ensure accountability across all departments.
• Collaborate with executive leadership to align operational initiatives with corporate strategy.

Team & People Management

• Lead and mentor senior operational leaders:
• Quality Manager
• Director of Manufacturing
• Warehouse Manager
• Build a culture of high performance, accountability, and continuous improvement.
• Ensure teams are trained, motivated, and aligned with organisational goals.

Core Repairs & Manufacturing Oversight

• Oversee core repair administration processes ensuring compliance with regulatory and industry standards.
• Drive manufacturing efficiency, capacity planning, and resource allocation.
• Implement process improvements and operational best practices to optimise throughput and quality.

Quality & Compliance

• Ensure adherence to quality management systems, regulatory standards, and internal policies.
• Monitor quality performance metrics and lead continuous improvement initiatives.
• Manage audits and inspections, proactively addressing compliance gaps.

Warehouse & Logistics Management

• Oversee warehouse operations, including inventory management, shipping/receiving, and logistics.
• Ensure optimal inventory accuracy, storage efficiency, and supply chain reliability.
• Implement operational systems to improve warehouse performance and visibility.

Financial & Business Performance

• Develop and manage budgets for operational functions.
• Monitor operational costs, identify efficiencies, and improve financial performance.
• Support strategic business decisions with operational insights and analytics.

Required Skills & Experience

• Proven executive leadership experience in aviation or technical operations, preferably in core repairs, manufacturing, and warehouse management.
• Demonstrated experience managing senior leaders and cross-functional teams.
• Deep knowledge of operational systems, processes, and aviation industry standards.
• Strong strategic thinking, problem-solving, and decision-making capabilities.
• Excellent communication, collaboration, and leadership skills.
• Ability to manage complex operations in a fast-paced, high-stakes environment.

Qualifications

• Minimum 10+ years of leadership experience in aviation operations or related technical industries.
• Proven track record in core repairs administration and operational excellence.
• Bachelor’s degree in Engineering, Business, Aviation Management, or related field; advanced degree preferred.
• Experience driving process improvements and operational KPIs.

Why Join Us?

• Lead a dynamic and growing aviation services company.
• Competitive compensation and bonus package.
• Comprehensive benefits and relocation support for Chicago-based role.
• Opportunity to shape operations at an executive level with visibility across the organisation.

Travel

• Limited travel may be required for vendor visits, industry events, or corporate meetings.

Equal Opportunity

We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates.