Guthrie Kidnapping Jobs in Usa

Position Summary:

This is a role in which the Regulatory and Emergency Preparedness Coord serves regularly in a highly visible capacity: experience, skills, demeanor, and ability to handle difficult and sometimes stressful circumstances are a clear expectation. This position leads the Facilities staff in collecting, organizing, documenting, analyzing, and reporting of data pertaining to the Regulatory Agencies (The Joint Commission, NFPA, OSHA, etc.). Participates in The Joint Commission Life Safety Survey and assists in managing the Utilities and Fire & Life Safety Management Plans. Serves as the subject matter expert and primary point of contact for emergency preparedness and emergency management for Guthrie Lourdes Hospital. Responsible for all elements of the emergency preparedness program while adhering to organizational goals and objectives.    

Experience 

- Minimum of four years' experience in Regulatory and/or Quality Improvement and

- Minimum 5 years' experience working in corporate safety and security, law enforcement, emergency management, or emergency response.

- Broad knowledge of healthcare regulations 

- Ability to interact with administration, staff, vendors, and contractors. 

- Knowledgeable of Joint Commission/CMS/DOH regulations 

- Statistical analysis and computer literacy experience mandatory 

- Strong presentation and communication skills 

- Attention to detail and accuracy.  

- Healthcare experience is preferred. 

Education 

- A Bachelors' Degree is preferred

License/Certification: 

- Valid Driver's License 

- Relevant certifications in areas of Environmental/Regulatory compliance and safety including IS-100, IS-200, IS-700, IS-800 required

- Certified Healthcare Safety Professional (CHSP) preferred

- Professional certification in Emergency Management is preferred.

Essential Functions:

- Assures facility regulatory compliance with hospital policy/procedures, local, state, Joint Commission and National Fire Protection Association (NFPA) requirements and regulations.  

- Oversees the collection of Facilities data, reporting of Facilities data to regulatory and insurance agencies. Provides technical review of Facilities data and reports. 

- Assists with organization and execution of all Life Safety and Environment of Care programs and inspections at Guthrie Lourdes. 

- Assist with organization and preparing agendas and meeting minutes for the Environment of Care Committee.

- Assists management during Joint Commission survey. Prepares and maintains Facilities technical files as necessary to obtain/maintain regulatory accreditation/inspection approvals. 

- Participates in campus Environment of Care Committees with teams at Guthrie Lourdes. Ensures the Facilities work orders are created through the proper channels, that the work order is complete, and follow-up is conducted on outstanding items for completion. 

- Works collaboratively with the System Regulatory Team to maintain standards compliance across the Guthrie Clinic system. 

- Develops, implements and maintains written emergency plans and policies. 

- Plans and coordinates disaster response and crisis management activities to include training and ensuring regulatory compliance. 

- Conducts and coordinates routine training, drills and educational initiatives to hospital personnel. 

- Develop contacts and serve as liaison with municipalities, county departments, and similar entities to facilitate plan development, response effort coordination, and exchanges of personnel and equipment. 

- Serves on various environment of care, emergency management and safety committees with direct oversight of related management plans and policies. 

- Manages assigned budgets and capital projects to ensure adherence to forecasted targets and successful completion of initiatives. 

- Maintains inventories of emergency preparedness supplies. 

- Manage applicable grants  

- Performs special projects and related responsibilities as initiated and requested. 

- Strong written and verbal communication skills are required. 

Other Duties 

1. Travel for this position is required.  

1. Participation in community and employee engagement activities is required.  

1. It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position. 
The pay range for this position is $29.73 - $46.41/hr

Join Our Team as a Patient Service Specialist!

Position Details:
- Schedule: Full-time (40 hours)

- Shifts: Shift requirements is 8 hour shifts that can be scheduled between the hours of 7am and 7pm,

- Days: Monday through Friday and could include weekend shifts as needed.

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Join Our Team as a Patient Service Specialist!

Position Details:

- Schedule: Full-time (40 hours)

- Shifts: 8-5 Day

- Days: Monday through Friday

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Join Our Team as a Patient Service Specialist!

Position Details:
- Schedule: Full-time ( 36 hours)

- Shifts: 8 hours anytime between 7:00 am-6PM

- Days: Monday through Friday

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Join Our Team as a Patient Service Specialist!

Position Details:
- Schedule: Full-time (40 hours)

- Shifts: 8-5 Day

- Days: Monday through Friday

- Travels to other facilities- mileage reimbursement

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Join Our Team as a Patient Service Specialist!

Position Details:

- Schedule: Full-time (40 hours)

- Shifts: 8-5 Day

- Days: Monday through Friday

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Join Our Team as a Patient Service Specialist!

Position Details:
- Schedule: Full-time (40 hours)

- Shifts: 8-5 Day

- Days: Monday through Friday

- Travels to other facilities- mileage reimbursement

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Join Our Team as a Patient Service Specialist!

Position Details:

- Schedule: Full-time (40 hours)

- Shifts: 6:30 am - 3:00pm Day

- Days: Monday through Friday

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Join Our Team as a Patient Service Specialist!

Position Details:
- Schedule: Full-time (40 hours)

- Shifts: 7:00-4:30

- Days: Monday through Friday

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group’s Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Position Summary:
Responsible for non‐complex electronic and paper claim submissions to insurance payers. Coordinates required information for filing secondary and tertiary claims reviews and analyzes claims for accuracy, i.e. diagnosis and procedure codes are compatible and accurate. Makes charge corrections or follows up with appropriate parties as needed to ensure billing invoice is correct. Follows up with payers on unresponded claims. Works denied claims by following correct coding and payer guidelines resulting in appeal or charge correction. Teams with Insurance Billing Specialist II and Denial Resolution staff to work projects, request guidance on more complex billing issues and cross training for other payers and tasks. Responds to a variety of questions from insurance companies, government agencies and all Guthrie Medical Group offices. Partners with CRC and other Guthrie departments to field billing inquiries. Answers all correspondence from insurance carriers including requests for supportive documentation.
Education, License & Cert:
High school diploma required; CPC, CCA, RHIA, RHIT certification in medical billing and coding or Associates degree preferred.
Experience:
Strong organizational and customer service skills a must. Experience with office software such as Word and Excel required. Previous experience performing in a high volume and fast paced environment.
Essential Functions:
1. Works pre‐AR edits, paper claims, reports and work queues as assigned to ensure accurate and timely claim submission to individual payers. Reports possible payer or submission issues.
2. Works closely with a Denial Resolution Specialist or Billing Specialist II mentor to cross train on various payers and tasks to expand insurance billing knowledge and skills.
3. Follows up on rejected and/or non‐responded claims as assigned. Utilizes internal rejection protocols, coding knowledge, reimbursement policies, payer guidelines and other sources in order to research rejections to secure appropriate payment.
4. Provides back up to Central Charge Entry and Cash Applications. Manually enters charges, posts and distributes insurance and patient payments.
5. Promptly reports payer, system or billing issues.
6. Utilizes Epic system functions accurately to perform assigned tasks. Ex: charge corrections, invoice inquiry, billing edits, insurance eligibility.
7. Exports and prepares spreadsheets, manipulating data fields for project work.
8. Identifies and provides appropriate follow up for claims that require correction or appeal.
9. Provides timely resolution of credit balance as identified and/or assigned. 10. Requests adjustments on invoices that have been thoroughly researched and/or were unable to reach payment resolution. Documents support on request forms and performs adjustments within policy guidelines.
Other Duties:
1. Provides feedback related to workflow processes in order to promote efficiency.
2. Answers phone calls and correspondence providing request information. Documents action taken and provides appropriate follow up.
3. Acquires and maintains knowledge of and performs within the compliance of the Guthrie Clinic’s Corporate Revenue Cycle policies and insurance payer regulations and guidelines.
4. Demonstrates excellent customer service skills for both internal and external customers.
5. Maintains strict confidentiality related to patient health information in accordance with HIPAA regulations.
6. Assists with and completes projects and other duties as assigned.

Summary:
The research coordinator’s main function is to advance clinical research studies for outpatient and inpatient departments of The Guthrie Clinic. Weekly travel between sites in Sayre, PA and Binghamton, NY is required.
Experience:
Knowledge of federal regulations related to research, documented experience with study coordination, and documented training of Good Clinical Practice research standards training. The completion of CITI Basic Research course regarding Human Subject’s Protection Training is required within one month of employment.
Education:
Must meet one of the following categories:
- Five years’ experience in a Clinical Research office with certification as a Clinical Research Professional, or
- Associate Degree in applied science with five years’ experience in the medical field, or
- Bachelor of Science degree with one-year experience in a research facility/hospital setting.
Essential Functions:
1. Coordinate specific projects. Project coordination requires meeting sponsor specific training requirements prior to initiation, assuring team members have met sponsor training, training team members to delegated duties, supporting regulatory specialist with sponsor communications, maintaining study supply inventory, and supporting monitors during visits.
2. Coordinate individual research participant’s visits. This coordination for the patient includes screening, enrolling, organizing patient visits to meet study requirements at specific protocol timelines, performing patient interviews related study assessments, dispense prescribed study medication, determine medication compliance, and follow-up on correspondences with patients related to the study.
3. Perform timely and accurate updates to protocol management system at Guthrie and the data submission to the sponsor. Guthrie’s updates include patient protocol enrollments, document submissions to IRB, and event management of patient follow-up visits. Submit research data to sponsor via the appropriate sponsor case report form submission process after review for accuracy and validation of information is obtained. Maintain study enrollment records from screening to study closure.
4. Contribute to the Clinical Research Department team. Support activities of others on the team. Provide cross coverage of research protocols as needed to support the total research department.
Other Duties:
1. Collaborate with executive director, manager, research team members and IRB coordinator in developing and revising process flow for research procedures.
2. Attend training seminars and conferences as required by sponsor of research study.
3. Make presentations of study information to groups of physicians and patients.
4. Assist physicians in protocol development.
5. Advise department manager on resource utilization and training needs.
6. It is understood that this description is not intended to be all-inclusive and that other duties may be assigned as necessary in the performance of this position. 
Rev: 5-9-2025

Position Summary:
Under the guidance of the Nurse Manager, the Surgical Specialty Navigator (SSN) is responsible for the surgical care of patients; supervision of assigned personnel; orientation and teaching of new employees to their specialty and ongoing in‐service programs. SSC keeps the nursing manager informed of all activities of assigned services; seeks guidance as needed; supports the nursing manager in carrying out unit objective and is a primary representative of the nursing manager. Streamlining the care between the Guthrie Clinic, Preadmission Services, the Preparation Recovery Unit, the Operating Room, and the patient care units. Facilitation of an atmosphere of interactive management and the development of collegial relationships among surgical personnel and other team members is critical.
Education, License & Cert:
Graduate from an accredited Licensed Practical Nursing program or graduated from an accredited School of Surgical Technology. Knowledge of procedures and techniques involved in administering medical treatments and related patient care. Surgical Technicians that have been grandfathered from previous years of experience will be considered.
AS Associate of Science • AST Associate Surgical technology
Experience:
A minimum of two years clinical experience and demonstrated abilities in surgical technology. Operating room experience preferred; may be trained on the job if recent graduate; must have general knowledge of surgical procedures and draw specialized training from working with a physician or physician group. Must be able to travel to other Guthrie Clinic offices in New York and Pennsylvania and participate with “on‐call” schedule.
Essential Functions:
Clinical Practice‐ Participates in establishing standards of care in area of expertise and in evaluating surgical care against these standards utilizing conceptual frameworks and theory as a basis for clinical practice. Education/Staff Development ‐ Assists in the assessment, maintenance, and development of staff competencies as necessary or requested. Assists in coordinating the educational programs including preparation of preceptors, goal‐setting, and on‐going evaluation. Supports the philosophy and objectives of the organization ‐ Serves as a member of the leadership team and promotes organizational values and departmental vision and goals; demonstrates the ability to be a person of influence when relating to our patients, family, staff, physicians and all other customers; provides leadership for promoting safe, effective patient care, according to best practices; creates a work environment that enhances both employee and patient satisfaction and encourages professional growth of staff and identifies growth and development opportunities with employees, and challenges employees to achieve their maximum potential; promotes communication between the surgeon and the staff members to assure patient needs are met. Regulatory Requirements / Performance Improvement ‐ Demonstrates and enforces compliance with hospital, State, and Federal guidelines. Focuses on performance improvement. Personal and professional development ‐ Pursues professional development through Guthrie Learn Leadership Modules and the surgical technician clinical ladder Participates in process/performance improvement activities ‐ Maintains collaborative relationships with all members of the health care team to maximize care and patient outcomes; is assigned activities in the hospital/unit performance improvement and participates in the planning and presentation of educational programs.
Other Duties:
Maintain accuracy of preference lists for surgeon(s) in their service area(s). Assist OR staff / company reps as needed / required during scheduled working day. It is understood that this description is not intended to be all‐inclusive, and that other duties may be assigned as necessary in the performance of this position. Participate in cycle/yearly inventory management counts. Partner with the Operating Room Inventory Control Manager / FIT / PAM committees to achieve cost containment per case and not compromise patient care or safety Collaborate with the surgeon(s) / staff to establish capital item requests and prepare and present requests per capital request guidelines. Collaborate with the Operating Room Inventory Control Manager regarding special requests and assures the availability of items prior to the procedure time. Collaborate with the surgeon(s) to obtain approval / develop protocol for new surgical procedures. Assists manager in preparation of department budget. Reviews service specific financial statements monthly, i.e., waste statements, repairs, etc. Works toward standardization of supplies / equipment within their service(s).
Payrate: $26.25 to $38.50

Position Summary:
Under the Direction of the Vice President of Operations of Guthrie Medical Group, P.C., this position will have operational oversight of assigned GMG locations and/ or service lines as a part of the GMG administrative team. The Senior Director will play a key role in development of new programs and services within the assigned service locations. The Senior Director will communicate reports and information across their span of assignment and, where appropriate, system‐wide to providers and employees. Recommends and facilitates action plans. Responsible for ensuring quality, volume, and access are optimized for each service. May recommend improvements and direct planning for the physical plant, including renovations/construction. In collaboration with VP and senior administrators, plans, develops, and directs the comprehensive program, including system‐wide community outreach, marketing, patient and family services, and new programs consistent with the mission and strategic plan. Promotes services which focus on operations and resources around a patient population, serves the patient first, and provides a superior service to the community. The Senior Director will serve as a primary leadership partner/ supervisor for site Directors, Managers, Supervisors, and others as defined by assigned location.
Education, License & Cert:
Master's Degree in Healthcare Administration preferred; BS in appropriate discipline required. Participation in professional development courses with a health care emphasis desirable.
Experience:
Five years of operational management in a health care facility required. Practical working knowledge of the multi‐specialty group practice provider model. Working knowledge of work process, process flow and process improvement. Ability to interact and negotiate with a broad range of individuals and capable of exercising leadership, initiative, judgment, and act independently. Ability to represent the Clinic in external functions. Ability to work with and develop a variety of detailed analytical reports, business plans, and forecasts. Ability to plan, organize, implement, along with strong problem solving and decision‐making skills. Strong verbal and written communication skills. Strong base of knowledge regarding organizational policies, procedures systems and objectives. Ability to effectively manage in both the human
Essential Functions:
1. Develops and maintains partnerships with regional physicians, advanced practice practitioners, other clinicians, and administrative leaders to facilitate efficient quality oriented medical practices.
2. Directs all activities of regional offices/ service line functions as assigned.
3. In conjunction with Human Resources, recruits and develops Regional Practice Directors, Managers and Supervisors through which the offices daily support functions will be maintained.
4. Works with other leaders to develop systems, which standardize work processes thus allowing intradepartmental/ regional office resource sharing.
5. Acts as resource for regional lead physicians and/ or service line clinical Chiefs for all administrative issues.
6. In conjunction with practice/office managers and finance, is responsible for budget preparation, monitoring, and appropriate follow‐up action for all assigned offices.
7. Recommends changes and additions to administrative policies to maintain consistency with Clinic objectives and strategic plans.
8. Represents the Guthrie Clinic to outside agencies and community groups, when requested, to promote good public relations for the Clinic.
9. Represents the Guthrie Medical Group on system‐wide committees and projects when requested.
10. Assists in the promotion of corporate leadership philosophy.
11. Ensure such functions as charging, coding, claims, medical records and patient relations are standardized to promote patient satisfaction and maximize employee productivity and flexibility.
12. Analyzes work processes and procedures and implements changes to improve workflow and efficiency. Supports such changes with both data and analysis.
13. Recommends improvements in physical plant, including renovations/construction and routine maintenance, to improve both workflow and patient satisfaction.
14. Participates in professional development activities to keep current with health care and management trends and practices.
15. In conjunction with regional lead physicians, service line Chiefs seeks new services/opportunities to improve GMGs professional and financial objectives and supports such actions with financial analysis.
16. Serves as "GMG Administrator‐On‐Call" as scheduled
17. Initiates the hiring process by preparing Personnel Requisitions and being the first approval in the process for new or replacement positions. 18. Performs other job‐related duties as requested.
Other Duties:
It is understood that this description is not intended to be all‐inclusive, and that other duties may be assigned as necessary in the performance of this position.
Pay range min $42.93/hr max $67.01/hr

Travel Med Surg RN

Company: Fusion Medical Staffing

Location: Facility in Guthrie, Oklahoma

Job Details

Fusion Medical Staffing is seeking a Med Surg RN for a 26-week travel assignment in Guthrie, Oklahoma. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.

Required Qualifications:

• One year of recent Med Surg RN experience
• Valid RN license in compliance with state regulations
• Current BLS (AHA/ARC) Certification

Preferred Qualifications:

• NIHSS certification
• ACLS (AHA/ARC) certification
• Other certifications and licenses may be required for this position

Summary:

The Med Surg Registered Nurse delivers comprehensive high-quality, patient-centered care in medical-surgical and telemetry units. This role involves assessing patient health conditions, monitoring cardiac telemetry data, and collaborating with multidisciplinary teams to manage diverse patient needs. The position requires strong clinical skills in med-surg and telemetry nursing, critical thinking abilities, excellent communication, and a commitment to maintaining the highest standards of patient safety and professional ethics.

Essential Work Functions:

• Explain procedures and treatments to patients and families, addressing concerns and ensuring understanding
• Administer prescribed medications and treatments in adherence to nursing standards
• Conduct comprehensive assessments of patients’ conditions, documenting changes and reporting concerns to the care team
• Prepare patients for diagnostic procedures, assist physicians during treatments, and monitor patient responses
• Maintain a safe and comfortable environment for patients recovering from medical conditions or surgical procedures
• Document comprehensive patient information, including vital signs, medications, treatments, and care outcomes, in the medical record
• Collaborate with interdisciplinary teams, including physicians, physical therapists, and social workers, to create and implement individualized care plans
• Manage multiple patients efficiently, prioritizing care based on acuity and clinical needs
• Ensure infection control practices are strictly followed, including hand hygiene and PPE use
• Advocate for patients’ needs and preferences, ensuring they are respected and integrated into the care plan
• Facilitate discharge planning, coordinating with patients, families, and external resources to ensure a smooth transition from hospital to home
• Perform other duties as assigned within the scope of practice
• Adhere to hospital safety protocols, infection control guidelines, and regulatory standards

Required Essential Skills:

• Critical thinking, service excellence, and good interpersonal communication skills
• The ability to read, write, and communicate in the English language
• Ability to read/comprehend written instructions, follow verbal instructions, and proficiency in PC skills
• Physical Abilities - Must be able to remain in a stationary position, move about, move equipment (50-100lbs), push, pull, and bend
• Interpersonal Skills - Must be able to work effectively with a variety of personnel (professional and ancillary) to present a positive attitude and professionalism
• Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment
• Mental Requirements - Must be able to cope with frequent contact with the general public and customers while meeting deadlines under pressure. Must be able to work under close supervision occasionally, as well as working without assistance from other personnel. Must be able to contend with irregular activity schedules occasionally and continuous concentration to detail
• Sensory - Must possess visual acuity and ability to effectively communicate

Benefits Include:

• Highly competitive pay for travel professionals
• Comprehensive medical, dental, and vision insurance with first day coverage
• Paid Time Off (PTO) after 1560 hours
• Life and Short-term disability offered
• 401(k) matching
• Aggressive Refer-a-friend Bonus Program
• 24/7 recruiter support
• Reimbursement for licensure and CEUs

Why Choose Fusion?

At Fusion Medical Staffing, our goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health services, scholarships and awards, exclusive discounts, and more. From your personal recruiter to our clinical and traveler experience teams, we’re here to guide and celebrate you along your journey. You take care of others; we take care of you.

Other Duties Disclaimer:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned. This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.

Start your rewarding career as a Travel Med Surg RN with Fusion Medical Staffing and join our mission to improve lives. Apply now!

*Fusion is an EOE/E-Verify Employer #pb8

Join Our Team as a Patient Service Specialist!

Position Details:
- Schedule: Full-time (40 hours)

- Shifts: Monday - Tuesday - 11:30AM - 8PM

- Wednesday - Friday - 8:30AM - Day/ Evening

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.

Education
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.

Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Position Summary:
To perform respiratory therapy treatment modalities, patient assessments, and life support interventions in all treatment areas, including the Intensive Care Unit and Emergency Department. To determine appropriate course of respiratory treatment using defined and approved patient driven and therapist driven protocols. To be knowledgeable and competent in all aspects of mechanical ventilation initiation and management, endotracheal intubation assistance, and airway protection and maintenance during cardiopulmonary resuscitation. To take charge responsibly and assist provider during bronchoscopies, where applicable. Demonstrate knowledge and principles of growth and development necessary to provide care for patients of all age groups and other demographics and engage in the prioritization of job duties in a safe and timely manner and to assist team members when the individual’s workload is completed. May be required to work weekends, holidays, and alternative shifts on the occasion that shift vacancies arise from retirements and planned or unplanned medical or other leave.
Education, License & Cert:
- Must be a graduate of a CoARC approved Respiratory Therapy Program and have successfully passed the Registered Respiratory Therapist exam administered by the National Board of Respiratory Care and remain in good standing.
- Baccalaureate preferred.
- Respiratory Therapy license in state of practice required
- Must possess NBRC RRT certification. RRT-ACCS, RRT-NPS, AE-C, and/or COPD-E are preferred, but not required
- BLS, ACLS required. PALS, NRP, S.T.A.B.L.E preferred
Experience:
1 year of experience in a healthcare setting is preferred. New graduates will be considered upon review of clinical activity during their education.
Essential Functions:
1. Ability to make rapid and clinically sound decisions with a variety of details efficiently and effectively and demonstration of initiative and sound judgement in problem solving.
2. Demonstrates knowledge and competence in all areas of respiratory care.
3. Ability to multitask and prioritize work in accordance with the change in patient acuity and workload. Functions independently in all patient care areas and demonstrates initiative in completing work assignments.
4. Determines appropriate therapy and adjusts treatment plans accordingly based on approved patient and RT driven protocols.
5. Consistently provides accurate and thorough documentation in the EHR per departmental, organizational, and regulatory agency requirements.
6. Manages mechanical ventilation including initiation, maintenance, and weaning according to ventilator management and weaning protocols and policy.
7. Engages in interdisciplinary collaboration 1:1 and during interdisciplinary rounding by providing dialogue of assessments and recommendations for mechanically and non-invasively ventilated patients daily, including recommendations for the collection of additional data through radiological studies, blood gas analysis, and other laboratory reports. Seeks consult when appropriate.
8. Recognizes emergency situations and initiates proper plan of action. Guthrie Position Description Position Title Registered Respiratory Therapist Department Entity Job Code Job Family 2036
9. Assists with bronchoscopy procedures in accordance with policy.
10. Evaluate various diagnostic procedures including PFTS, ABG and VBGs, chest x-rays, ventilator wave forms, oximetry, and end tidal CO2 monitoring.
11. Provides patient and family education.
12. Assists with the orientation of new hires and the precepting of students.
13. Ensures equipment is clean, assembled appropriately, and compliant with preventive maintenance requirements when appropriate.
14. Demonstrates cost effective patient care by utilizing resources responsibly.
15. Maintains a clean and orderly work environment.
Other Duties:
1. Maintains current knowledge of and adheres to all organizational and departmental policies.
2. Maintains active status with NBRC
3. Remains current with all RQI requirements
4. Attend department meetings and mandatory in-services.
5. Assists with special projects and committees as assigned.
6. Demonstrates competencies as specified annually.
7. Practices good customer service/patient experience
8. Regularly assists coworkers as necessary.
9. Supports department and organizational QA/QI/PI initiatives and identifies opportunities for improvement.
10. Possesses high ethical standards.
11. Maintains effective inter-and-intra departmental relationships and conducts self in a professional manner.
12. Communicate effectively with all stakeholders in a courteous and tactful manner.
13. Participate in community and employee engagement activities.
14. Supports and adheres to all Guthrie Values.
15. Complies with organizational and departmental dress code standards; consistently neat and well groomed.
16. It is understood that this description is not intended to be all inclusive of every job duty and other duties may be assigned as necessary in the performance of this position.

The pay range for this position is $31.96 - $50.62/hr

Join Our Team as a Patient Service Specialist!

Position Details:
- Schedule: Full-time (40 hours)

- Shifts: 8-30-5 Day

- Monday through Friday

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.

Up to a $25,000 Sign On Bonus
Position Summary
The Nurse Manager provides clinical and administrative leadership and expertise, facilitates an atmosphere of interactive management and the development of collegial relationships among all team members. The Nurse Manager promotes a climate for effective performance while allocating available resources to promote efficient, effective, and quality nursing/patient care. The Nurse Manager contributes to the development and implementation of strategic planning processes, day-to-day operations, and attainment of organizational and departmental goals. The Nurse Manager, as department head, is responsible for the total management and administrative functions of the Department, inclusive of resolution of coverage and scheduling issues. The Nurse Manager is accountable for the management of patient care, human, fiscal, regulatory compliance and distribution and usage of material resources. Must demonstrate competency in infusions, injections, therapeutic phlebotomy, specimen collections, access Medi-ports, insert peripheral intravenous devices, perform second verification for chemotherapy administration in the infusion center. Provide patient and family education as necessary. Must demonstrate the ability to work independently in a rural community setting.
Patient Contact
Provides direct care to patients of all ages and interacts with family member when needed.
Experience
A minimum of 2-4 years of experience working in a leadership position preferably in an infusion center, medical oncology practice or a complex healthcare environment. Strong financial acumen, including experience with budgeting, revenue management, and operation efficiency is preferred. Ability to thrive in a collaborative environment.
Education
The nurse manager must possess a Baccalaureate Degree in Nursing, Masters preferred.
Licenses
1. Registered Nurse in the state of practice, New York and/or Pennsylvania
Essential Functions
1. Monitor and drive key performance indicators, meeting the departmental goals including clinical outcomes, patient satisfaction, financial performance, productivity and access goals.
2. Maintains interdisciplinary approach through promotion and participation in hospital/community committee/activities, all meetings related to oversight of the cancer center.
3. Recognizes and identifies actual or potential situations which may place the health care system at risk for corporate compliance. Communicates appropriately to the administrator and/or follows defined policy for addressing the situation.
4. Establishes interdisciplinary work teams to enhance patient care outcomes specific to oncology patient population.
5. Actively works to achieve patient care outcomes at or above the benchmark for the designated population.
6. Develop and maintain competency requirements for clinical staff, based on current updates in oncology care and perform yearly competency and annual performance evaluation.
7. Maintain structured orientation processes relating to oncology care.
8. Responsible for updating clinical policies and procedures collaborating with all Guthrie Oncology sites.
9. Meets regulatory requirements with DOH and JACHO and demonstrates and enforces compliance with hospital, State and Federal guidelines.
10. Demonstrates and integrates population specific care for the adult/geriatric patient and appropriate standards of care and practice.
11. Anticipates, monitors, and adjusts human and material resources appropriate to volume and patient acuity level.
12. Integrates clinical, financial, and operational data and evaluates the impact upon patient clinical and financial outcomes.
13. Initiates and provides leadership for performance improvement activities as appropriate based upon outcomes data in collaboration with the other Guthrie Oncology sites.
14. Responsible for submission and maintenance of payroll data for the department.
15. Participates in interviews for providers and assists with the integration to the team.
16. Demonstrates enthusiasm when relating to customers.
17. Maintains open lines of communication by being responsive to staff and customers.
18. Demonstrates effective service recovery with respect to outpatients.
Other Duties
Other duties as assigned.
update 5-30-25

Position Summary:
To perform respiratory therapy treatment modalities, patient assessments, and life support interventions in all treatment areas, including the Intensive Care Unit and Emergency Department. To determine appropriate course of respiratory treatment using defined and approved patient driven and therapist driven protocols. To be knowledgeable and competent in all aspects of mechanical ventilation initiation and management, endotracheal intubation assistance, and airway protection and maintenance during cardiopulmonary resuscitation. To take charge responsibly and assist provider during bronchoscopies, where applicable. Demonstrate knowledge and principles of growth and development necessary to provide care for patients of all age groups and other demographics and engage in the prioritization of job duties in a safe and timely manner and to assist team members when the individual’s workload is completed. May be required to work weekends, holidays, and alternative shifts on the occasion that shift vacancies arise from retirements and planned or unplanned medical or other leave.
Education, License & Cert:
- Must be a graduate of a CoARC approved Respiratory Therapy Program and have successfully passed the Registered Respiratory Therapist exam administered by the National Board of Respiratory Care and remain in good standing.
- Baccalaureate preferred.
- Respiratory Therapy license in state of practice required
- Must possess NBRC RRT certification. RRT-ACCS, RRT-NPS, AE-C, and/or COPD-E are preferred, but not required
- BLS, ACLS required. PALS, NRP, S.T.A.B.L.E preferred
Experience:
1 year of experience in a healthcare setting is preferred. New graduates will be considered upon review of clinical activity during their education.
Essential Functions:
1. Ability to make rapid and clinically sound decisions with a variety of details efficiently and effectively and demonstration of initiative and sound judgement in problem solving.
2. Demonstrates knowledge and competence in all areas of respiratory care.
3. Ability to multitask and prioritize work in accordance with the change in patient acuity and workload. Functions independently in all patient care areas and demonstrates initiative in completing work assignments.
4. Determines appropriate therapy and adjusts treatment plans accordingly based on approved patient and RT driven protocols.
5. Consistently provides accurate and thorough documentation in the EHR per departmental, organizational, and regulatory agency requirements.
6. Manages mechanical ventilation including initiation, maintenance, and weaning according to ventilator management and weaning protocols and policy.
7. Engages in interdisciplinary collaboration 1:1 and during interdisciplinary rounding by providing dialogue of assessments and recommendations for mechanically and non-invasively ventilated patients daily, including recommendations for the collection of additional data through radiological studies, blood gas analysis, and other laboratory reports. Seeks consult when appropriate.
8. Recognizes emergency situations and initiates proper plan of action. Guthrie Position Description Position Title Registered Respiratory Therapist Department Entity Job Code Job Family 2036
9. Assists with bronchoscopy procedures in accordance with policy.
10. Evaluate various diagnostic procedures including PFTS, ABG and VBGs, chest x-rays, ventilator wave forms, oximetry, and end tidal CO2 monitoring.
11. Provides patient and family education.
12. Assists with the orientation of new hires and the precepting of students.
13. Ensures equipment is clean, assembled appropriately, and compliant with preventive maintenance requirements when appropriate.
14. Demonstrates cost effective patient care by utilizing resources responsibly.
15. Maintains a clean and orderly work environment.
Other Duties:
1. Maintains current knowledge of and adheres to all organizational and departmental policies.
2. Maintains active status with NBRC
3. Remains current with all RQI requirements
4. Attend department meetings and mandatory in-services.
5. Assists with special projects and committees as assigned.
6. Demonstrates competencies as specified annually.
7. Practices good customer service/patient experience
8. Regularly assists coworkers as necessary.
9. Supports department and organizational QA/QI/PI initiatives and identifies opportunities for improvement.
10. Possesses high ethical standards.
11. Maintains effective inter-and-intra departmental relationships and conducts self in a professional manner.
12. Communicate effectively with all stakeholders in a courteous and tactful manner.
13. Participate in community and employee engagement activities.
14. Supports and adheres to all Guthrie Values.
15. Complies with organizational and departmental dress code standards; consistently neat and well groomed.
16. It is understood that this description is not intended to be all inclusive of every job duty and other duties may be assigned as necessary in the performance of this position.

Join Our Team as a Patient Service Specialist!

Position Details:
- Schedule: Full-time (40 hours)

- Shifts: 9:00-5:30 p.m.

- Days: Monday through Friday

- Pay- $17.34-$23.96

Position Summary:
The Patient Service Specialist provides direct, daily operational front office support. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills.
Education, License & Cert:
High School diploma/GED required. Graduation from a Medical Office Assistant school preferred.
Experience:
Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications.
Essential Functions:
1. Responsible for greeting every patient in a courteous, professional, and timely manner Every Time.
2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie’s Telephone Standards. Screens telephone calls, takes messages and provides information.
3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management.
4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient’s confidential medical record.
5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals if applicable.
6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines if applicable.
7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy if applicable.
8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays.
9. Adheres to departmental and organizational policies and attends meetings/huddles as required.
10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure.
11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance.
12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization.
Other Duties:
1. Other duties as assigned.