Group Management Services Jobs in Usa
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Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
In this role, you'll join our U.S. Military and Government team, specializing in seamless travel management services to our federal clients.
As a Travel Consultant, you will provide outstanding customer service to Defense & Government travelers before, during, and after their business trips. Through our winning combination of outstanding people and innovative technology, we're focused on ensuring that the travel experience of our customers is unforgettable from start to finish, for all the right reasons.
What You'll Do
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations for corporate business customers (both individuals and groups)
- Ensure reservations are built according to client standards and preferences
- Act as a trusted advisor by offering informed and insightful recommendations that provide the best traveler experience
- Handle a wide range of bookings from simple ones to complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares
- Make changes or solve any issues that might occur during or before the travel assignments including both routine and non-routine work
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services. Use positive telephone service techniques and act on special customer requests
- Global Distribution Systems (GDS) Sabre usage
- Multi-account fast-paced environment
What We're Looking For
- 3 or more years' experience working as a Travel Consultant
- Experience in GDS (Sabre) across both local and global markets
- U.S. citizenship required due to Federal Government contract
- A genuine passion for high-quality customer service — we care about our customers and it's important to us that you do
- Good verbal and written communication skills
- Strong teamwork skills
- A positive, "can do" attitude.
- Willingness to learn and grow!
- The ESC is a 24/7 service account, whose position requires availability for different schedules
This is a 4x10 Hybrid schedules position within the CTF Fulfillment and the ESC 24/7 teams.
CWT accepts Military experience/certifications as a substitute for some requirements.
The US national base salary range for this position is from $46.000 - $52.000.
Location
United States
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
This role is for CWT Defense & Government within CWT, a member of the American Express Global Business Travel family of companies.
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don't meet every requirement? If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
About the Company
National Community Renaissance (National CORE) is one of the nations largest and most respected affordable housing developers and operators. With our social services provider, the Hope Through Housing Foundation (Hope) is committed to breaking the cycle of generational poverty by implementing high-quality social services for low-income families and seniors living within and around National COREs affordable housing developments throughout California, Texas, Arkansas, and Florida. We seek passionate, hardworking team members who are committed to transforming lives and communities. Together, we deliver Hope, Opportunity, Prosperity, and Empowerment to thousands of youth, adults, and seniors each year.
About the Role
Hope Services Coordinators are responsible for developing, implementing, and managing high-quality programs and activities aimed at improving the financial stability, economic mobility, and physical and mental health of our residents and those surrounding National CORE properties. The Services Coordinator will utilize prevention, intervention, and referrals in the social service areas of early childhood education, after school care services and programs, youth and young adult development, financial education, workforce development, community building, and health and wellness. The Services Coordinator works closely with onsite Property Management staff and serves as a community ambassador, developing partnerships that expand Hopes impact. The Services Coordinator maintains a direct reporting relationship with an assigned Hope Through Housing Regional Director.
Responsibilities
- The Services Coordinator will coordinate programs operated by service partners and will provide direct services for residents, their families, and their communities.
- Identify resident needs, develop individualized property service plans, and deliver quality services for residents both directly and through service partnerships.
- Provide resident connection to community resources and referral opportunities, in accordance to resident surveys.
- Develop an onsite mechanism to facilitate resident connection to community service agency resources and referrals, including personnel of community service providers, educational opportunities and support groups.
- Maintain regular communication with external relations regarding new service partners and evaluation of service delivery by partners.
- Access partner and service provider database provided by External Relations to schedule appropriate services.
- Provide support for local, and/or grassroots efforts promoting health and wellness.
- Ensure service providers develop a site program schedule for residents with access to a variety of recreational, educational, and enrichment activities in support of resident needs.
- Serve as community ambassador, developing relationships resulting in in-kind service/product donations and financial contributions.
- Manage and monitor assigned property services budget including payroll, supplies, vendors, and fundraising.
- Manage and maintain a harmonious relationship with site staff and partners.
- Maintain client resident services files and database of resident contact referrals and engagement in order to identify trends, patterns, needs, opportunities, and outcomes of services including documentation and certifications.
- Provide regular reports of activities and events and maintain documentation.
- Provide/oversee After School Care Services and Programs.
- Provision of age appropriate activities and events for participants, coordinate activities to meet the developmental needs and interests of all children.
- Ensure service providers are consistent with required supervision of all children, and ensure their guidance and safety during all recreational and sports activities.
- Ensure service providers complete and update records on all enrolled.
- Deliver Financial Literacy and Economic Mobility trainings.
- Provide residents with opportunities for enhanced vocational and soft skills training including but not limited to resume writing, job search techniques, computer literacy, etc.
- Workforce Development Assist residents with community referrals for adult education, including but not limited to ESL, GED completion, etc.
- Community Building - Develop and implement a plan to provide social events and community engagement opportunities to increase involvement.
- Health and Wellness - In collaboration with External Relations establish and develop relationships with health care providers and community based organizations to provide onsite health education classes focusing on prevention and wellness management.
- Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employees home.
Qualifications
- Ability to work cooperatively and collaboratively with other HOPE staff, National CORE staff, public officials, private sector officials, parents, and community leaders.
- Must have a sincere interest in working with children, youth and the aging population.
- Ability to meet the needs of a diverse, low-income population.
- Ability to communicate effectively and demonstrate sensitivity to others.
- Excellent organizational and document management skills.
- Familiarity with basic computer software programs and ability to type.
- Fluency in a language in addition to English is preferred.
Required Skills
- Bachelors degree in education, public health, social work or related field is desirable.
- Demonstrated experience working in a social service, education or related field providing case management services.
Preferred Skills
- Exposure to various types of weather conditions.
- Sitting, walking.
- Driving.
- May include lifting up to 20 pounds.
- Operate computer and office equipment.
- Ability to pass TB skin test and background check.
Pay range and compensation package
FLSA Non-Exempt
Equal Opportunity Statement
National CORE is committed to diversity and inclusivity.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Assures New and PreOwned Vehicles are in Inventory properly to create a Repair Order and start Recon process with the technicians in ReconTrac.
This can include putting the keys in the Keytrak system.
Works with PreOwned Managers and technician to identify required items needed to pass specific PreOwned Inspections.
Advises PreOwned Managers on necessary and recommended services.
Computes cost of replacement parts and labor to pass Hendrick and/or Factory Inspection checklists.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate in ReconTrac to submit for approval from PreOwned/Service Managers.
Works with the Vendors for Detail and Interior Exterior Reconditioning to ensure timely and quality workmanship and processes Purchase Orders for Invoices on the Repair Order for each Sublet Repair Item as soon as the work has been completed on the vehicle.
Assists the Sales Team to get the vehicles to the front line for retail sale as quickly and efficiently as possible.
Meets dealership’s standards for repair and order production.
Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries.
Working knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Work includes inspection of customer vehicles and frequent movement around the Service Department and among service technicians.
Frequently interacts with service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
The Internal Service Advisor Position has a Pay Scale consisting of the following elements and ranges.
Wages include Base Hourly Compensation of between $20.00 and $23.00.
The position also may also pay a production bonus based on individual performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit.
Please click here to view the CPRA Job Applicant Privacy Notice: CPRA Job Applicant Privacy Notice Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Responsible for scheduling service to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Greets customers in the service drive area and assists them with the process of checking vehicle in for service.
Assists Service Advisor by working with customer and technician to identify required maintenance.
May advise customers on necessary and recommended services.
May offer additional services and repairs to customers.
Assists with moving vehicles.
Assists customers with reviewing documentation, processing payment, and returning keys for completed services.
Schedules appointments with customer.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries desired.
Basic knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Responsibilities may include conducting road tests on customer vehicles.
Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.
Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Responsible for scheduling service to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Works with customer and technician to identify required maintenance.
Advises customers on necessary and recommended services.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate on service order and explains estimate to customer.
Schedules appointments with customer.
Meets dealership’s standards for repair and order production.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Previous experience in automotive or customer service industries.
Working knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate skills in Microsoft Office products.
Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.
Environment Demands: Duties are generally performed in the service area.
Responsibilities may include conducting road tests on customer vehicles.
Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.
Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Provide excellent service to our clients and advisors courteously and efficiently, ensuring that the highest standards of confidentiality and integrity are always met. The Client Service Associate (CSA) is critical in working directly under the COO alongside Financial Advisors.
The CSA is a critical role working directly under the Client Service Director alongside Financial Advisors. CSAs do not make investment decisions related to the account's investment but instead work with the Advisor team to ensure funds are invested according to asset allocation and risk tolerance. CSA is responsible for helping the Financial Advisors manage existing relationships. CSAs are responsible for reaching out to schedule financial checkups and addressing all client transactional needs.
Responding to clients' emails, letters, and phone calls. Handling client transactional requests. Solving client-related problems. Providing trade instructions to trade teams. Scheduling existing client meetings.
Scheduling Client Meetings. Facilitating Case Prep Meetings. Disseminating Necessary Actions. Final Oversight of Deliverables.
Ensuring the Completion of Action Items. Processing Data to Provide Deliverables from Meetings. Facilitating Paperwork to/from Clients to Custodians. Following Up with Clients. Collecting Necessary Documents from Clients. Updating Salesforce Data Entries. Ensuring the Delivery of Promises of Financial Advisors (FAs).
Excellent written and verbal communication skills. Detail-oriented. Critical thinking skills. Problem-solving skills. High-level confidentiality. High-level customer service skills. Team player. Responsible and trustworthy. Integrity. Demonstrates analytical ability, good judgment, problem-solving, responsibility, and personal integrity, with the ability to deal with confidential information daily. A self-starter with a strong sense of ownership, upbeat, professional attitude, and demeanor. Must be able to exercise judgment, tact, and diplomacy on behalf of supervisors when dealing with other executives and levels of management.
Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook). Experience in Salesforce is highly desired. Excellent customer service and good oral and written communication skills. Professional and articulate with strong attention to detail. Ability to work efficiently, effectively, and independently to see projects through to conclusion. Excellent time management, strong organizational skills, and the ability to prioritize multiple tasks and anticipate potential problems.
Professional
Must have a high school diploma. Must have a minimum of 3-5 years of working in the financial industry and maintaining professional interactions in an Administrative/Client Service role.
Bachelor's Degree.
Series 65 (Preferred)
Sponsorship of industry licensing and credentialing. Administrative, marketing, trade execution, and financial planning support for advisors. Personal office space with shared conference and meeting rooms. State-of-the-art tools in CRM, planning software, and behavioral finance. Company-sponsored employee events. Volunteer Time Off. Paid Time Off. Comprehensive health benefits package. Defined Contribution retirement package. A warm, welcoming culture built on teamwork, trust, and encouragement of one another.
Founded in 2007 by three Texas industry veterans. Widely recognized by independent companies for rapid growth and employee satisfaction. PAX advisors are independent advisors and do not offer clients proprietary products.
*Salary is negotiable
US-FL-Davie
Job ID: 2025-2149
Type: Full-Time
# of Openings: 2
Category: Services
JLR West Broward
Overview
Our brand new Jaguar Land Rover West Broward store is open! With another JLR store in the Warren Henry family, we can provide more options and better service to our customers.
This position functions as the face of the service department greeting customers as they arrive to the service drive providing excellent customer service and determining what the service needs of the vehicles are.
Benefits:
- Medical, dental, vision insurances
- Company-paid life, AD&D and disability insurances
- 401(k) retirement plan with employer contributions
- Paid time off
- Awesome culture
Responsibilities
- Maintain Customer relations with all existing and future clients.
- Attempt to resolve any customer concerns or seek the appropriate management contact to assist.
- Plan and coordinate known appointments that will be arriving the next day.
- Set appointments using the Xtime center and maintain the service reservations.
- Answering service calls and following up in a timely manner.
- Review all monthly specials, learn current service menus and review sublet vendor services.
- Maintain department and customers service files and review for accuracy before sending to final scanning.
- Determine and discuss alternate transportation needs with customers.
- Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual.
- Process after hours drop off vehicles and towed in vehicles.
- Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual.
- Promote the sales of labor, parts, sublet services and accessories to meet the customer’s needs.
- Provide customer with accurate estimates and completion times.
- Obtain customers signature on all repair orders, document agreements, and credit card payment slips.
- Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order.
- Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded.
- Verify that all quality control standards have been met and vehicle has been washed before contacting customer.
- Follow up with all aging repair orders and provide daily explanation to Service Manager for any repair order open longer than 4 days.
- Maintain a customer satisfaction inquiry score above national average.
- Capture valid customer emails and maintain a CSI email capture rate higher than the national standard.
- Maintain a follow up system for special ordered parts or vehicles that will need additional future repairs.
- Maintain a clean orderly office that is acceptable in accordance with dealership’s standards.
- Maintain all common customer areas and assure that all amenities are stocked and in proper working order. Report any major janitorial issues that cannot be quickly cleaned up or require special service.
- Establish method of payment and collect Visa, Master card, or American Express.
- Maintain all applicable certifications and keep continuing education up to date with TOE and dealer standards.
- Maintain Compli and complete assigned modules in a timely manner.
- Maintain a well-groomed appearance and uniform while performing job duties or away at training.
- Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry.
- Maintain pleasant working relationship with all dealership employees.
Qualifications
- High school diploma or general education degree (GED).
- Three years’ experience writing service with a highline dealership.
- Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email.
- Ability to effectively present information and respond to questions from management, employees and customers.
- Ability to calculate figures and amounts such as discounts, taxes, and percentages.
- Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation.
- Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary.
- Valid Driver’s License
PIb663f7433129-37156-39011156
Job Title: Banking Customer Service Representative
Industry: Banking / Financial Services
Location: Chicago, IL (Rosemont)
Pay: $26-32/hr based on experience
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring for a mission-driven financial services organization that provides banking, lending, and investment solutions to a specialized customer base. The organization values relationship-focused service and prioritizes member quality interactions and excellent listening skills.
Job Description:
The Banking Customer Service Representative supports customers with loan and deposit accounts, online banking services, and ongoing account maintenance. This role is well-suited for a professional with recent banking or credit union call-center experience who enjoys providing consultative, resolutions based support. Most customer communication is handled via email, with phone interactions as a secondary channel.
Key Responsibilities:
- Provide responsive, high-quality service to customers by answering account-related questions and resolving issues
- Assist with opening and maintaining loan and deposit accounts, including support for online account setup
- Manage secure digital communications by monitoring and responding to customer emails and messages
- Perform account servicing tasks such as processing account changes, transfers, loan payoffs, and documentation updates
- Support loan customers throughout construction projects by preparing disbursement requests, tracking budgets, and monitoring timelines
- Identify appropriate opportunities to introduce additional services aligned with customer needs
Qualifications:
- Minimum of 3 years of recent customer service experience in a banking or credit union environment
- Hands-on experience supporting lending products and loan servicing processes
- Associate’s Degree required, Bachelor's Degree preferred
- Familiarity with CRM and banking platforms such as Salesforce and OSI
- Proficiency with Microsoft Office
- Strong written and verbal communication skills with a customer-focused approach
Additional Details:
- This is not a high-volume call role; interactions are more complex and relationship-driven
- Hybrid role after 30 days, two days in office and three days remote
- Role is temp to hire after probationary timeframe
Perks:
- Relationship-focused service environment
- Opportunity to work with a purpose-driven organization
- Exposure to both lending and deposit operations
- Collaborative and supportive team culture
- Beautiful office, training provided, great work/life balance 830-5pm hours
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Grow your career with a nationally recognized RIA while serving members of one of Houston's premier credit unions.
Priority Financial Group (PFG) is seeking a Financial Advisor to join our growing partnership with Credit Union, a $1.2 billion financial institution serving members throughout the greater Houston metro area.
This position combines the stability of a salaried role with the earning potential and flexibility of an advisory practice.
This opportunity is ideal for someone who thrives in a relationship-driven, client-first environment.
About the Opportunity As a Financial Advisor, you'll be embedded within Credit Union branches, providing members with personalized financial planning and investment guidance.
You'll receive an active referral stream from branch employees and have opportunities for both branch coverage and an inherited book of business.
This is a true growth opportunity.
You'll work collaboratively with the Credit Union team to train staff on identifying referral opportunities, conduct member education workshops, and help expand the visibility of the investment program.
What You'll Receive Competitive base salary plus commissions and inherited book Comprehensive benefits package and W-2 employment structure Active referral pipeline from engaged Credit Union membership Office space and marketing resources provided by PFG and the Credit Union Access to PFG's advisor support team, Orion technology, Salesforce CRM, and full FinTech suite Training, compliance, and succession planning support from PFG's leadership team A collaborative environment focused on member relationships—not sales quotas Ideal Candidate Licensed Financial Advisor (Series 7 and 66 required) 2 years of client-facing advisory experience preferred CFP designation is a plus, but not required Strong communication and relationship-building skills Passion for delivering client-first, fiduciary advice d24ad0b8-823f-4e68-a892-2986ccdf7392
One of the largest and most successful automotive groups in the DC area.
Wage/Salary Compensation Information: Service Advisor 50k to 200k first year potential Upgraded State of the Art Ultra Clean Facility.
Large & Loyal Customer Base =plenty of work.
5 Day work schedule with NO Sundays and Flexible Schedules.
Full Time Positions at Passport Automotive group are eligible for the following benefits: Health Insurance Single, Single plus one and Family.
Dental Insurance Single, Single plus one and Family.
Vision Insurance Single, Single plus one and Family.
PTO (Paid Time Off) in accordance with company policy Holidays in accordance with company policy 401k Plan Disability Insurance in accordance with company policy.
Career Advancement Opportunities within Passport; Example
- Team leader, Service manager, Service Director Previous Customer Service work required.
Come Join Team Passport Auto: one of the largest and most successful privately held automotive groups in the DC area where We value each team members and treat you like family.
Valid Driver's license, clean driving record.
Pass a drug test and background check
