Gpt Models Api Openai Jobs in Usa
4,323 positions found — Page 12
In this role, you will provide a full range of counseling/case management services and supervision to youth with delinquency needs, as you help BUILD BETTER FUTURES.
Salary: $20.81 per hour Job Type: Full-Time Shift: Combination of both Days (7am
- 3pm) & Evenings (3pm
- 11pm) As an Education Prevention Counselor, you will: Provide direct supervision, leadership, and serve as a role model to clients while interacting in a therapeutic and meaningful manner.
Develop and implement individualized treatment plans while shaping the course of treatment for assigned clients.
Coordinate and implement case management activities for assigned clients.
Provide individual, group, and family counseling.
Complete required documentation, such as progress and court reports, discharge summaries, treatment plans, etc.
Facilitate various treatment and life skills groups via standardized group curricula.
Participate in case consultation, treatment reviews, and other multi-disciplinary meetings for assigned clients, including court hearings.
Communicate and maintain regular contact with families and referral sources to provide updates of progress.
Hiring Requirements High school diploma or GED and four years of related experience; OR Associate’s degree/60 credits from an accredited college or university and two years of related experience; OR Bachelor’s degree from an accredited college or university.
Must possess a valid Pennsylvania Driver’s License Must be 21 years of age or older Must be able to pass physical and pre-employment drug/alcohol screening Must pass criminal background check investigation Flexibility to work overtime as required.
Benefits & Perks: We provide a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you – both at home and at work.
Medical & Dental & Vision Insurance Free Meals Flexible Spending Accounts Basic Life & Short-Term Disability Insurance 401(k) Savings Plan Life Assistance Program (LAP) Tuition Assistance Program Paid Time Off (PTO) • Paid Holidays • Paid Training Advancement Opportunities Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.
Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.
Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.
Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.
We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.
As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.
As a provider of trauma-informed care, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.
Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.
At Abraxas, everything we do centers around people.
That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.
Our benefit options meet you where you are in your life and set you up for success both in and outside of work.
If you want to have a positive impact in the lives of others, come join us! About Company: Apis Services, Inc.
(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.
Allowing these entities to advance their mission and vision.
By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations, stakeholders through capacity creation and employee compensation betterment.
Inperium Inc., Apis Services, Inc.
and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.
This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
Wage: $21.85 per hour Job Type: Full-time Shift: Varies Qualifying employer for the Public Service Loan Forgiveness (PSLF) program! Overtime opportunities available.
As a Mental Health Specialist or Mental Health Worker, you will: Provide direct supervision, leadership, and serve as a role model to clients while interacting in a therapeutic and meaningful manner.
Observe client behavior and intervene appropriately, as dictated by policy and individual client treatment plan.
Document client treatment interventions, behavior, and progress.
Report significant client changes in behavior, attitude, and/or physical condition to appropriate personnel while consistently evaluating client behavioral and emotional issues.
Collaborate with the Educational team and client’s Mental Health Therapist to implement the individualized treatment plan.
Implement the daily activity schedule and structure and coordinate client activities, such as Family Night, Structured Recreation, etc.
Facilitate and document various psycho-educational groups via standardized curricula.
Conduct scheduled and random head counts to provide effective people security.
Support the Abraxas philosophy and mission and promotes the Seven Key Principles of care.
Demonstrate appropriate use of Safe Crisis Management techniques and skills.
Hiring Requirements: Bachelor’s degree from an accredited program required; degree in an area of human services preferred.
Must possess a valid Pennsylvania Driver’s License Must be 21 years of age or older Must be able to pass physical and pre-employment drug/alcohol screening Must pass both federal and state background checks which screen for crimes including, but not limited to drug related crimes, violent crimes, sexual abuse, domestic violence, child abuse, and repeated misdemeanors.
Flexibility to work overtime as required.
Benefits & Perks: We provide a competitive and comprehensive benefits program that offers the protection, peace of mind and flexibility designed to support you – both at home and at work.
Free Meals Medical & Dental & Vision Insurance Flexible Spending Accounts Basic Life & Short-Term Disability Insurance 401(k) Life Assistance Program (LAP) Tuition Assistance Program Paid Time Off (PTO)
* Paid Holidays
* Paid Training Advancement Opportunities Who We Are: Abraxas Youth & Family Services is a national nonprofit human services provider dedicated to Building Better Futures for at-risk youth, adults, and families.
Our diversified array of services includes alternative education, outpatient counseling, in-home services, shelter, detention, residential treatment and re-entry/transition services.
Since 1973, Abraxas team members have positively impacted the lives of those we serve and the communities in which they live.
Why Should You Consider Abraxas? At Abraxas, we celebrate the richness of our diverse employees and the communities we serve.
We are actively committed to building a culture of awareness and belonging, as we strive to ensure we are a welcoming, inclusive, and culturally competent organization.
As we work to make a difference in people’s lives, we are dedicated to respect, equity, and the engagement of those we serve and our employees.
As a provider of trauma-informed care, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey.
Whether you’re looking to begin a rewarding career or you’re a seasoned professional wanting a new challenge, we have a place for you and opportunities for development at all levels.
At Abraxas, everything we do centers around people.
That is why we are committed to providing you with competitive pay and comprehensive benefit options that help make your life easier and healthier, with a focus on providing choice when it comes to physical, emotional and financial wellness.
Our benefit options meet you where you are in your life and set you up for success both in and outside of work.
If you want to have a positive impact in the lives of others, come join us! About Company: Apis Services, Inc.
(a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies.
Allowing these entities to advance their mission and vision.
By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations, stakeholders through capacity creation and employee compensation betterment.
Inperium Inc., Apis Services, Inc.
and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment.
All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law.
This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
Indianapolis, IN
9 Months
Note: This role is required to be supported onsite and will include on-call shift responsibilities.
Shift Requirements: Standard business hours + rotational on-call shifts, detailed below
Rotational On-call Shift Details:
No shift differential - all hours worked will be billed at the straight time rate. If/when possible, on-call shifts will be banked against standard working hours.
For example, If Steve worked this weekend for 4 hours, we will look to have Steve find 4 hours of time throughout the week that he could take off.
- Shift assignments - nights, weekends, and holidays (when applicable)
- Duration: 4-6 hours
- On-call shift assignments: 1-2 per month (typical)
What You'll Do:
- Team is seeking a?Senior Application Support Engineer (SRE)?to join our dynamic team of consultants. In this role, you'll lead efforts to ensure the reliability, availability, and performance of mission-critical applications and platforms.
As a Senior Application Support Engineer, you will:
- Be part of a global production operations team responsible supporting external facing web applications.
- Manage incidents, perform root cause analysis, and implement preventative solutions.
- Collaborate with development, infrastructure, and platform engineering teams to improve system reliability.
- Work within a global team to enable 24x7 support model for internal triage, communication, and root cause analysis.
Key Responsibilities:
- Provide 24/7 support as part of a team for production web applications running on AWS or Mulesoft APIs.
- Monitor and troubleshoot issues using observability tools like Splunk.
- Investigate and expand functionality in Splunk to enable Splunk AI solutions.
- Create dashboards and capture metrics to improve visibility and performance.
- Respond proactively to system alerts and customer complaints.
- Identify where issues are manifesting from source systems or processes and provide recommendations for deflecting incidents
- Apply industry best practices to support processes.
- Participate in a planned on-call rotation.
Qualifications
- 2-5 years of experience in Tier 2 or Tier 3 IT support roles (e.g., systems analysis, development, data/reporting).
- Strong ability to analyze logs and code to resolve Tier 2 issues.
- Experience in application-focused support engineering or SRE roles.
- Excellent written and verbal communication skills.
- Proficiency with observability tools (OpenTelemetry, Splunk, AppDynamics, Datadog).
- Hands-on experience with AWS and/or Kubernetes.
- Background in DevOps and scripting (Python preferred).
- Familiarity with ITIL practices, incident management, and documentation.
- Experience with disaster recovery, business continuity, and ServiceNow dashboards.
- Comfortable working in Linux environments and shell scripting.
Preferred Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- Consulting experience and Agile methodology background.
- Proven ability to lead small to medium-sized teams.
- Certifications: ITIL Foundation, AWS, Azure, or GCP.
- Experience with Mulesoft, Postman, and API testing support.
- Understanding of networking concepts in cloud-native environments (AWS/Kubernetes/OpenShift).
What We Value
- A proactive, "Can Do" attitude.
- Self-driven and autonomous work style.
- Strong communication across internal and external teams.
- Passion for operational excellence and continuous improvement.
- Commitment to compliance and industry best practices.
Duration: 6+ months
Location: 100% Remote
Job Overview
The Marketplace Data Product Engineer serves as the primary technical facilitator, and adoption champion for the Marketplace platform. This role bridges engineering, product, and business domains - leading workshops, demos, onboarding sessions, and cross?domain engagements to accelerate Marketplace adoption. You will configure demo environments, support development, translate complex technical concepts for business audiences, gather product feedback, and partner closely with product and engineering teams to shape the Marketplace roadmap. This will guide domains through the process of understanding, showcasing, and maturing their data products within the ecosystem.
Key Responsibilities
- Facilitate workshops, demos, onboarding sessions, and cross?domain engagements to drive Marketplace adoption.
- Serve as the primary technical presenter of the Marketplace for domain teams and stakeholders.
- Engage with domain owners to understand their data products, help refine their articulation, and showcase how they integrate into the Marketplace ecosystem.
- Configure and maintain demo environments for Marketplace capabilities, data products, and new features.
- Support light development, proof?of?concept configurations, and sample integrations to demonstrate platform capabilities.
- Translate technical Marketplace concepts into clear, business?friendly language for non?technical audiences.
- Collect structured feedback from domain teams, synthesize insights, and partner with product and engineering to influence the roadmap.
- Develop and refine training materials, demos, playbooks, and onboarding assets to support continuous adoption.
- Act as an advocate for domains, ensuring their data product needs and challenges are well represented in Marketplace planning.
- Support ongoing adoption initiatives, including community sessions, office hours, and cross?domain knowledge sharing.
Required Skills & Qualifications
- 4-7+ years of experience in data engineering, platform engineering, solution engineering, technical consulting, or similar roles.
- Strong understanding of data products, data modeling concepts, data APIs, enterprise integrations and metadata?driven architectures.
- Ability to configure and demonstrate platform features, build light proofs?of?concept, and support technical onboarding.
- Excellent communication and presentation skills, with experience translating technical concepts for business partners.
- Experience facilitating workshops, leading demos, or driving customer/product adoption initiatives.
- Ability to engage domain teams, understand their data product needs, and help articulate value within a larger ecosystem.
- Strong collaboration and stakeholder management skills across engineering, product, and business teams.
- Comfortable working in fast?moving environments and driving clarity through ambiguity.
Preferred Qualifications
- Experience with data product and governance frameworks, data marketplaces, data mesh concepts, or platform adoption roles.
- Hands?on experience with cloud data platforms (Azure, AWS, or GCP), data pipelines, or integration tooling.
- Familiarity with REST/GraphQL APIs, event-driven patterns, and data ingestion workflows.
- Background in solution architecture, customer engineering, or sales engineering.
- Experience developing demo environments, sample apps, or repeatable platform enablement assets.
- Strong storytelling ability when explaining data product value, domain capabilities, and Marketplace patterns.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
A little about us...
Role: Java Backend Developer
Location: Alpharetta, GA
Job Description:
VisionNext/VisionPlus/Cards or Payments Experience is needed
Java, Spring Boot Microservices with Knowledge on AWS
Key Responsibilities
• Design, develop, and optimize backend services for card payments and transaction systems, ensuring low latency, fault tolerance, and multi-region resiliency.
• Build high-throughput APIs and microservices using modern Java frameworks (Spring Boot, Reactor).
• Collaborate closely with product, architecture, and SRE teams to evolve Vision Next / VisionPLUS services for cloud-native, real-time scalability.
• Use AWS services (ECS, Lambda, RDS, ) to architect resilient, secure, and observable applications.
• Write efficient algorithms for transaction routing, settlement, reconciliation, or fraud-detection modules.
• Contribute to system design sessions and architecture decisions, applying deep reasoning to scalability trade-offs, consistency models, and data partitioning.
• Evaluate and optimize application throughput, concurrency handling, and API lifecycle management across multi-region clusters.
• Implement DevOps and CI/CD automation for build, test, and deployment pipelines (GitHub Actions, Jenkins, or CodePipeline).
• Mentor junior engineers, conduct code reviews, and drive engineering excellence through reusable design patterns.
Required Qualifications
• Bachelor’s or master’s degree in computer science or related field.
• 7+ years of backend engineering experience in payments, fintech, or high-transaction enterprise systems.
• Strong proficiency with Java / Spring Boot, data structures, algorithms, and system-level design principles.
• Solid understanding of AWS core services and architectural best practices for scalable distributed systems.
• Experience with multi-region, active-active, or near-real-time architectures for payment or settlement systems.
• Deep debugging, profiling, and performance optimization skills in concurrent, distributed environments.
• Strong analytical reasoning and data-driven problem-solving mindset.
Preferred Qualifications
• Expertise in Python programming for backend development and automation.
• Experience with Vision Next or Vision PLUS modules (CMS, ASM, or TRAMS) or other card processor platforms.
• Familiarity with payment rails (Visa, Mastercard, RTP, ACH) and transaction lifecycle management.
• Knowledge of Kafka, Redis, or Aerospike for event-driven processing and caching.
• Exposure to container orchestration (ECS, EKS, or Kubernetes) and observability platforms (Grafana, Datadog, or OpenTelemetry).
• Understanding of PCI-DSS, data encryption, and regulated financial data operations.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY (No Visas)
- Location: Boston, MA
- Hybrid: 3 days on site
- Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR
- ETL/ELT
- ODI
- PL/SQL coding
- 7 years’ experience
- Knowledge on how to be an admin side of things (not day to day but is able to do that)
- Scripting – Python & Unix Scripting
Seeking a highly skilled and experienced Sr. ODI Developer to join our Private Banking Systems team. The ideal candidate will possess expertise in a range of technologies, including ODI (Oracle Data Integrator), Oracle Data Warehouse, Linux, Python scripting, and have a deep understanding of the Banking domain is a big plus. As a Data Engineer, you will play a pivotal role in designing, developing, and maintaining data solutions.
Key Responsibilities:
- Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
- Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
- Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
- Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
- Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
- Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
- Optimize ETL workflows to improve reliability, performance, and scalability.
- Use scripting and automation tools to support data processing and operational workflows.
- Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
- Maintain comprehensive documentation of data processes, configurations, and best practices.
- Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
- Participate in implementation of changes, enhancements, and newly developed programs.
- Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
- Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
- Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.
Desired Qualifications:
- Degree in Computer Science, Engineering or related technical area
- 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
- Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
- Excellent collaborative and communication skills, particularly in high-stress situations
- Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
- High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
- Experience with Bitbucket/GIT source control management
- Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
- Ability to interpret and troubleshoot applications using logs.
- Pro-active approach and good communication skills.
- Experience with agile methodologies (Scrum, Kanban) and tools (Jira)
- Private Banking domain experience.
- Working experience in a financial service industry
- Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
- Experience with Apache Airflow for workflow orchestration.
- Knowledge of dbt (Data Build Tool) for modern data transformations.
- Exposure to cloud data platforms or hybrid data architectures.
Key Competencies:
- Strong analytical and problem-solving skills
- Ability to work with large-scale enterprise data environments
- Excellent collaboration and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to continuous learning and technology innovation
Estimated Min Rate: $55.00
Estimated Max Rate: $72.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
About , Inc.
, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.
Key Responsibilities
Strategic Technology Leadership
- In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
- Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
- Develop and execute Enterprise Order Management integrations for exception handling
- Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
- Align technology investments to measurable business outcomes including:
- CSAT / NPS improvement
- Cost-to-serve reduction
- CSRs end-to-end productivity improvements
- Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.
Technology Platform & Solution Ownership
- Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
- Voice, chat, email, SMS, and digital service channels
- Integrated order capture and exception handling
- Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
- Collaborate on Customer Center strategy, design, reliability, and optimization:
- IVR, call routing, telephony platforms
- Order exception management workflows
- Self-service and agent assisted transactions
- Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.
Delivery & Modernization
- Lead large-scale technology transformation programs including:
- CCaaS implementation & migrations
- CRM modernization
- Workforce forecasting, planning and scheduling solutions
- Autonomous agents and customer experience improvements
- Implement agile engineering practices with outcome-based delivery.
- Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
- Support modernization initiatives leveraging:
- Intelligent call routing and speech recognition
- Predictive inventory analytics
- Automated order exception handling
Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)
- Support adoption of AI, machine learning, and intelligent automation across customer care.
- Support implementation of Agentic AI and autonomous workflow agents to:
- Address and resolve WIMO calls
- Resolve order exceptions
- Automate refunds, replacements, and adjustments
- Proactively manage inventory imbalances
- Assist agents with real-time recommendations and next-best actions
- Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
- Deploy predictive analytics and ML models for:
- Call volume forecasting
- Order risk scoring
- Inventory demand sensing
- Backorder prevention
- Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
- Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.
Operational Excellence & Reliability
- Own production support, incident management, and platform stability.
- Reduce incident rates and Mean Time to Resolution (MTTR).
- Ensure resilience, disaster recovery readiness, and business continuity.
- Optimize system performance to handle seasonal and promotional peaks.
Data, Analytics & Automation
- Enable analytics layer to help business improve:
- Call containment
- Forecast accuracy
- Agent productivity
- Customer and Agent experience
- Cost-to-serve
- Establish KPI dashboards measuring both technical and business performance impact.
Leadership & Cross-Functional Collaboration
- Build and lead high-performing engineering, architecture, and operations teams.
- Partner closely with:
- Product Management and Customer Care Operations
- Supply Chain & Fulfillment
- Digital Commerce
- Finance & FP&A
- Security & Compliance
- Influence executive stakeholders and participate in steering committee governance.
- Ensure alignment with enterprise Intake Planning and capital prioritization processes.
Qualifications:
Experience
- 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
- eCommerce environments ($1B+ revenue).
- Experience managing global teams (including off-shore development centers) and large technology portfolios.
Technical Expertise
- Deep knowledge of:
- CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
- CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
- Workforce Management Solutions
- IVR and call/chat routing & optimization
- Strong understanding of:
- Cloud-native architecture
- API and microservices design
- Event-driven integration patterns
- Enterprise security and compliance standards
Leadership Competencies
- Strategic thinker with firm grasp on innovation and emerging technologies.
- Clear communicator with strong business acumen.
- Proven ability to influence C-level executives.
- Strong vendor negotiation and ecosystem management skills.
- Data-driven decision-maker with measurable results orientation.
- Exceptional team player with proven servant leadership style.
Education
- Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
- Advanced degree preferred
Job Description
Must Have Technical/Functional Skills
Technical Skills – Must Have
• Tricentis Tosca (Model-Based Automation)
• Test Automation Framework Design
• CI/CD integration (Jenkins, Azure DevOps, etc.)
Technical Skills – Good to Have
• SAP Testing (S/4HANA, ECC)
• API and Service Testing
• Performance and Non-functional testing exposure
Tool / Platform Exposure
Tricentis Tosca Suite, SAP, Web & API technologies, Test Management tools, DevOps pipelines, Cloud platforms (Azure/AWS).
Roles & Responsibilities
Lead and scale enterprise-wide test automation using Tricentis Tosca. Define automation strategy, standards, and reusable assets. Mentor automation engineers and enable delivery teams across multiple manufacturing and enterprise application programs.
The role is part of the central Quality Engineering COE supporting multiple client engagements. The architect will work closely with solutioning, presales, delivery, and client stakeholders to drive automation maturity.
Key Responsibilities
• Define and govern enterprise automation standards and best practices
• Design scalable Tosca automation frameworks and reusable assets
• Support, Mentor and coach automation engineers across delivery teams
• Support presales, solutioning, and automation strategy discussions
• Drive automation metrics, reporting, and continuous improvement
Generic Managerial Skills, If any
Strong communication and stakeholder management skills. Ability to mentor teams, influence automation adoption, and work across multiple programs.
Company Description
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. We are looking for a Master Scheduler to join our dynamic team in New England.
Job Summary
We are seeking a Master Scheduler who thrives in high-complexity, fast-paced environments. This isn’t just a data entry role; you will be the "engine room" of our site operations, bridging the gap between long-term strategic planning and daily execution. You will play a pivotal role in evolving our Sales & Operations Planning (S&OP) process and leveraging technology to navigate the intricacies of contract manufacturing.
Key Responsibilities / Accountabilities
- Maintain the high-level site capacity and resource forecast within Saviom while simultaneously managing the granular, day-to-day production schedule in Microsoft Dynamics 365 (D365).
- Ensure alignment between R&D, Clinical, and Commercial timelines to maximize suite utilization and labor efficiency.
- Drive the site toward achieving "Ready to Execute" (RTE) milestones and maintaining high "Schedule Adherence" percentages.
- Lead the implementation of a fully integrated S&OP process, facilitating cross-functional meetings to align Finance, Business Development, and Operations.
- Evaluate the effectiveness of current scheduling tools. Identify opportunities for AI integration or advanced data analytics to improve predictive modeling and bottleneck identification.
- High emotional intelligence with the ability to translate technical constraints into business impacts for stakeholders.
- Aggregate and interpret complex datasets across multiple platforms to provide actionable insights for site leadership.
- Experience in a regulated environment (API/Biologics) and familiarity with platforms like Veeva is a significant plus.
- Ability to forecast 6–18 months out while managing the next 24 hours.
- Communication Bridge: Act as the primary point of contact for internal teams and external clients regarding timeline commitments and capacity constraints.
- Quality Integration: Author and manage quality events (Deviations, CAPAs, or Change Controls) within our QMS (Veeva Vault), ensuring that scheduling changes remain compliant with cGMP standards.
- Other duties as assigned.
Qualifications
- CDMO Experience. You understand the unique "pivoting" required in a contract manufacturing environment where client needs and project scopes can shift rapidly.
- Advanced experience with Microsoft D365 and resource management software (like Saviom) is highly preferred.
- Ability to look at disparate data points and see the "big picture" of site capacity, helping the business navigate complexity with strategic foresight.
- Exceptional ability to resolve resource conflicts and timeline bottlenecks.
- 5–8 years of progressive experience in planning or engineering, ideally within pharmaceutical, biotech, or specialty chemical manufacturing.
- Strong leadership and interpersonal skills with the ability to influence without direct authority.
- Demonstrated ownership, accountability, and follow-through in complex, cross-functional environments.
- Excellent communication and presentation skills (written and verbal).
- Proficiency with ERP systems (SAP, Oracle, or Microsoft D365) and Microsoft Office Suite (Excel, PowerPoint, Word). Comfortable with/able to thrive in conditions of change and complexity.
- Proven and strong project and change management capabilities.
- Strong analytical and qualitative skills desirable.
Pay Range: $80,000 - $95,000
Our Commitment:
- Health & Wellness: Comprehensive health & Wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
- Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
- Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
- Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career.
How to Apply:
At Veranova, we are on a mission to meet people that believe in our values and can contribute to the team in a variety of ways. Please visit to view all open roles and join our Talent Community to stay connected and learn about opportunities as they arise.
We value a range of experiences and perspectives. If you want to be part of improving and saving the lives of patients, we encourage you to apply regardless of whether you meet every qualification listed.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
About Us
We’re continuing to build a transformative healthcare accreditation platform that is revolutionizing how our clients and new hospitals manage compliance, quality improvement, and regulatory processes. Our platform combines cutting-edge technology with deep healthcare domain expertise to solve real problems for healthcare organizations nationwide.
The Opportunity
The goal is to have interns turn into full time employees; Therefore, you will be given full time responsibilities day one. To add onto that, you will be working in a high velocity growth startup and will be required to move fast. You’ll work directly with our engineering team on a production healthcare platform, gaining hands-on experience with enterprise-grade systems while making real contributions that impact our product and customers.
Compensation Structure
Base position is unpaid, however qualified candidates may receive upfront equity compensation based on their experience level and demonstrated capabilities. We evaluate each applicant individually and offer equity packages commensurate with their potential contribution.
About the Role
We’re hiring for an AI Engineer. To be considered, you must have a deep expertise in a focus and some knowledge of the latter.
Requirements
• Deep specialization in one of these areas: Agentic AI (Claude Agent SDK, MCP Servers, Tool Use) + Node.js/TypeScript + AWS + RAG
• Strong understanding of modern practices and version control (Git)
• Ability to work collaboratively within a specialized team structure
• Passion for building production-ready, scalable systems
Nice to Have
• Experience working in team environments with separated responsibilities
• Understanding of production AI deployment
• Experience with Claude Code, MCP server development, or agentic AI frameworks
• Previous experience with healthcare or regulated industries
What You’ll Build
• Agentic AI systems: Autonomous agents using Claude Agent SDK, MCP servers, and tool use for domain-specific workflows, combined with RAG for knowledge retrieval via Bedrock
• Node.js API services: Production AI inference endpoints and services integrated into our existing Node.js/MongoDB platform + Voyage AI vector database management
• AWS AI services: Lambda-based inference, Bedrock integration
• Semantic search & MCP integrations: Knowledge extraction and contextual Q&A systems using S3 Vectors, Mongo DB Atlas and OpenSearch (hybrid search), exposed via MCP servers for agent consumption
Key Responsibilities
• Conduct exploratory data analysis to identify patterns in complex healthcare datasets
• Build agentic AI systems using Claude Agent SDK, MCP servers, and tool use, alongside RAG pipelines with AWS Bedrock and vector databases
• Manage vector databases: Mongo DB/S3 Vectors
• Develop document processing pipelines for text extraction and analysis
• Create production Node.js services for real-time AI inference, integrated with our MongoDB data layer
• Implement semantic search and knowledge extraction from document repositories
• Design Lambda-based inference systems on AWS
• Integrate LLMs via agentic frameworks (Claude Agent SDK, MCP) for domain-specific autonomous workflows and Q&A systems
• Develop ETL processes for external data sources and APIs
Required Qualifications
Candidates must meet all Core Qualifications.
Core Qualifications
• Node.js/TypeScript programming skills
• Git for version control
• Understanding of deployment and production systems
• Collaborative development workflows
AI/ML Development
• Experience building production AI services in Node.js/TypeScript
• 1+ years with AWS services (Lambda, Bedrock, S3, EC2) and agentic AI frameworks (Claude Agent SDK, MCP servers, tool use)
• RAG development experience with vector databases
• NLP/Document processing expertise (text extraction, classification, information retrieval)
Nice to Have
• Healthcare or regulated industry experience
• Experience with Claude Code and agentic development workflows
• Experience with Hugging Face transformers and LLMs
• MongoDB experience and familiarity with aggregation pipelines
• Time-series forecasting and anomaly detection
• Advanced statistical modeling (survival analysis, propensity scoring)
• Knowledge of data privacy and compliance frameworks
Technical Stack
AI/ML Development: Node.js/TypeScript, AWS (Bedrock, Lambda, S3, EC2), Agentic AI (Claude Agent SDK, MCP Servers, Tool Use, Claude Code), MongoDB, Vector Databases (S3 Vectors, OpenSearch), NLP libraries (sentence-transformers), Git
Our Hiring Process
We believe in a transparent and thorough selection process that respects your time while ensuring mutual fit:
Initial Screening Call
We’ll discuss your background, experience, and career goals, while providing an overview of the role and our team culture.
Technical Challenge (issued on case by case basis)
You’ll receive a real-world technical challenge to complete within a specified timeframe. We encourage you to leverage all available resources—including AI tools, documentation, and libraries—just as you would in a production environment. This reflects how we actually work and allows you to showcase your problem-solving approach.
Technical Interview
We’ll have an in-depth discussion about your solution and explore related technical concepts. You should be prepared to walk through every aspect of your submission—explaining architectural decisions, code logic, trade-offs, and potential improvements. Whether you wrote the specific code section manually or generated it with AI assistance, you must demonstrate complete ownership and understanding of the entire codebase. This is a production-level assessment: we expect you to discuss, debug, and defend your work as if it were going live tomorrow.
We’re looking for engineers who can think critically, adapt their approach, and truly understand the systems they build—not just those who can generate code.
Ready to apply? We look forward to hearing from you!
MedLaunch is an equal opportunity employer committed to diversity and inclusion.
