Globalsource, IT Jobs in Usa

Job Description

The Associate Director, Development Operations IT Business Partner leads the assigned business technology solution implementation, ongoing operational support, risk management, and relationship management for the Development Operations department. Reporting to the Senior Director, Development Operations Business Partner, the role serves as a business relationship link between the Development Operations organization and IT, and brokers business technology needs on behalf of the business area with the various leaders in the IT organization to design, implement, and continuously improve the business area’s technology portfolio. The role functions as a solution delivery specialist who leverages technology to improve the efficiency and effectiveness of our scientists and clinicians through the reliable use of technology tools.

Essential Functions of the Job

• Plan and direct the implementation, maintenance and support of systems and upgrades with 3rd party solution providers and Development Operations stakeholders. • Coordinate activities with the other IT teams as needed to provide seamless service to assigned business area. • Manage assigned resources appropriately so that project timelines and defined support objectives are met. • Perform technical/business analysis and prepare recommendations and business plans as needed. • Possess broad knowledge of most technical and business resources and use them to effectively coordinate team members and external resources. • Create consensus with other functions as to the timing of solution introductions and withdrawals. • Develop and implement solution frameworks, roadmaps, and strategies to ensure successful introductions across the organization. • Oversee the launch of solutions and maximize the positive impact on the organization. • Identify and evaluate new solution opportunities to address unmet internal and external customer needs. • Collaborate with other business and IT teams to ensure solution compatibility with company standards. • Manage direct report IT team (if applicable), including identification and development of staff. • Participate in strategic and budgetary planning processes. • Participate in the pursuit of new solutions and evaluate the applicability of and effectiveness of current solutions.

Required Skills & Experience

• Bachelor’s degree or equivalent business experience.

• 7+ years of IT and industry work experience in pharmaceutical or relevant life sciences environments.

• Must be an IT subject matter expert in the assigned business area with strong understanding of assigned business unit to include their business drivers for success, processes, and approaches to business models.

• Hands-on experience implementing any of the following industry leading technology platforms/solutions – Veeva Clinical Operations and Oracle Seibel CTMS – or familiarity with clinical Trial feasibility, recruitment and trial execution platforms.

• History of operational execution excellence, including management of relevant teams.

• Effective written and verbal communication skills to a variety of business and technical audiences. • Ability to establish and maintain strong relationships.

Salary: Up to $250,000

Exact compensation may vary based on several factors, including skills, experience, and education.

The Director of Construction Technology plays a critical role in advancing the company’s use of technology across all business units and particularly within operations. This position serves as the bridge between construction operations, IT, and executive leadership — ensuring that technology solutions are effectively deployed, utilized, and continuously improved to support project delivery, operational efficiency, and data-driven decision making.

The Director of Construction Technology will maintain active awareness of emerging construction technologies, lead software training and adoption efforts, and provide first-line support for systems in use. This role is ideal for a candidate with a strong understanding of construction processes, a working knowledge of IT and system integrations, and a passion for applying technology to improve performance and collaboration across the organization.

This position reports to a Senior executive and will work closely with Project Management, Field Supervisors, Accounting, IT Staff, and the Executive Leadership team.

KEY RESPONSIBILITIES

Technology Leadership & Strategy

• Stay informed of industry technology trends, vendor developments, and emerging software capabilities relevant to construction operations.
• Advise leadership on opportunities for innovation, efficiency, and competitive advantage through technology adoption.
• Participate in strategic planning for technology roadmaps, integrations, and process automation.

System Management & Support

• Provide Level 1 helpdesk support for construction technology platforms, including issue resolution, troubleshooting, and escalation to vendors or IT as needed.
• Support implementation, configuration, and optimization of applicable technology solutions, software and systems.
• Ensure smooth coordination and communication between project and field personnel, IT staff, and software vendors.

Training & Adoption

• Develop and deliver training programs for project and office staff on relevant technologies and best practices.
• Create and maintain training materials, user guides, and process documentation.
• Promote a culture of technology adoption and continuous learning across the company.

Vendor & System Administration

• Assist in vendor management, including contract renewals, license tracking, support coordination, and performance evaluation.
• Coordinate system updates, release testing, and change management with IT and vendor teams.
• Help evaluate new software solutions, pilot programs, and system integrations.

Integration & Data Awareness

• Support efforts to integrate systems for seamless data flow between project management, corporate services, and field applications.
• Work with IT and business intelligence teams to improve data accessibility, reporting, and analytics.
• Understand and advocate for data integrity, ownership, and governance across platforms.

Collaboration & Field Engagement

• Collaborate daily with IT staff, project executives, project and field leaders, and senior management to align technology initiatives with operational goals.
• Conduct regular visits to company offices and job sites to assess technology use, identify opportunities for improvement, and provide hands-on support.

QUALIFICATIONS

Education

• College degree in Construction Management or related discipline preferred.
• Education or formal training in computer science, programming, or software development is a plus and may substitute for the college degree above with relevant operational experience.

Experience

• Minimum of 5 years of experience in the construction industry.
• At least 4 years in construction operations (field or project management experience preferred).
• 2–4 years of experience in a role involving technology solution management, system administration, or software implementation
• Experience in major software/systems transitions preferred.
• Experienced in the end-to-end implementation of scalable data lake solutions for enabling enhanced data accessibility and analytics for strategic business decisions.
• Developed interactive dashboards and reports using Power BI or equivalent.

Technical Competencies

• Familiarity with construction technology platforms such as Procore, Viewpoint, Autodesk, Bluebeam, etc.
• Understanding of IT operations, system integrations (APIs, data exchanges, middleware), and database principles.
• Proficiency in Microsoft 365 ecosystem (SharePoint, Teams, Power BI) and other common collaboration tools.
• Ability to train, communicate, and translate technical concepts to non-technical users.

Job Summary:

We are seeking a detail-oriented IT Asset Management / IT Operations Executive responsible for managing the complete lifecycle of IT assets. The role involves provisioning laptops for new employees, coordinating international shipments, recovering assets from exiting employees, and ensuring devices are reimaged and prepared for reuse. The candidate will play a key role in maintaining efficient asset tracking and inventory management.

Key Responsibilities:

• Laptop configuration and provisioning for new joiners, ensuring devices are ready as per company standards before onboarding.
• Coordinate and manage international shipments of IT assets, including documentation, logistics coordination, and tracking.
• Handle asset recovery from exiting employees and ensure timely return of company-issued devices.
• Reimage and prepare returned devices for reissue, ensuring systems are properly wiped, updated, and compliant with company policies.
• Maintain accurate records of IT assets and ensure proper tracking across procurement, deployment, recovery, and disposal.
• Support overall IT asset lifecycle management including inventory monitoring, audits, and reporting.
• Coordinate with internal teams such as HR, IT support, and logistics to ensure smooth asset allocation and recovery.
• Ensure compliance with company IT policies and security standards during asset provisioning and reallocation.

Required Skills & Qualifications:

• Experience in IT Asset Management, IT Operations, or End User Support.
• Knowledge of laptop provisioning, imaging, and device preparation processes.
• Experience with asset tracking tools or inventory management systems.
• Strong coordination skills for handling logistics and international shipments.
• Good documentation and record-keeping abilities.
• Basic knowledge of operating systems, device configuration, and IT security practices.
• Strong organizational and communication skills.

Technology Partners is leading a search for one of our clients. This role will be onsite 3-4 times per week.

About the Role

As a Technical Support Analyst specializing in Help Desk functions, you will play a crucial role in providing technical assistance and support to end-users within our organization. Your primary responsibility will be to ensure efficient resolution of IT-related issues, maintain excellent customer service, and contribute to the overall stability of our IT environment. This position demands strong communication skills, technical expertise, and a customer-centric approach.

Responsibilities

• Help Desk Support:
• Respond promptly to incoming technical support requests via phone, email, or ticketing system.
• Provide first-level troubleshooting and issue resolution for hardware, software, and network problems.
• Document all support interactions, including issue details, troubleshooting steps, and resolutions, in a comprehensive manner.
• End-User Assistance:
• Assist end-users in setting up, configuring, and troubleshooting desktops, laptops, mobile devices, and peripherals.
• Educate users on basic IT concepts and best practices to prevent recurring issues.
• Ensure a positive customer experience by providing empathetic and courteous service.
• Software and Application Support:
• Install, update, and configure software applications and operating systems for end-users.
• Troubleshoot software-related issues, including application errors and compatibility problems.
• Collaborate with other teams for advanced software support and escalation.
• Hardware Support:
• Diagnose and resolve hardware issues, such as malfunctioning components or peripherals.
• Coordinate hardware repairs and replacements when necessary.
• Maintain an accurate inventory of hardware assets.
• Network Support:
• Assist with basic network connectivity issues, including troubleshooting internet connectivity and VPN problems.
• Escalate complex network issues to the appropriate team for resolution.
• Documentation and Knowledge Sharing:
• Create and update knowledge base articles and FAQs to facilitate self-help for end-users.
• Document common issues and resolutions to expedite future problem-solving.
• User Training:
• Conduct user training sessions on IT tools, security awareness, and best practices.
• Provide guidance on password management and security protocols.
• IT Policy Adherence:
• Ensure end-users adhere to IT policies and security protocols.
• Report any potential security breaches or policy violations promptly.
• Continuous Improvement:
• Participate in team meetings and share insights for improving the Help Desk support process.
• Stay updated on the latest IT trends and technologies through training and self-study.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in technical support, particularly in a Help Desk environment.
• Strong knowledge of Windows operating systems.
• Familiarity with common software applications, productivity tools, and collaboration platforms.
• Excellent problem-solving skills and the ability to troubleshoot technical issues methodically.
• Exceptional communication and customer service skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.
• Familiarity with ticketing systems (e.g., FreshService, ServiceNow, Zendesk) and remote support tools.

JOB DESCRIPTION

One of Insight Global's clients is seeking an IT Consultant to join their team in Philadelphia, PA onsite 3x a week. This person will play a critical role in supporting IT financial operations, project budget management, and vendor contract administration. This position serves as a key liaison between IT Leadership, Finance, and external partners to ensure accurate forecasting, cost center management and alignment of budgets with organizational goals. Key Responsibilities: - IT Forecasting & FP&A Partnership: Support monthly and quarterly IT forecasts, ensure accurate accounting and variance reconciliation across cost centers, contribute to FP&A narratives, and act as a liaison between IT leadership and Finance. - Cost Center & Project Financial Management: Partner with managers on reclasses, accruals, amortizations, and quarterly submissions, while tracking capital and operational project budgets, variances, and compliance with financial governance. - Purchase Orders & Budget Alignment: Create and manage purchase orders tied to service renewals and budgeted line items, ensuring alignment with quarterly planning and budget controls. - External Resource & Contract Support: Manage financial aspects of vendor and consultant contracts, including tracking terms, renewals, and commitments, and coordinating with procurement and legal for compliance and execution. - Ad Hoc & Operational Financial Support: Provide timely support for financial questions, troubleshooting, vendor requests, formatting issues, and special requests outside standard processes.

REQUIRED SKILLS AND EXPERIENCE

- Bachelor's degree in Finance, Accounting, Information Technology, or related field. - 3+ years of experience in IT financial operations, FP&A, or related roles, with a strong understanding of budgeting, forecasting, and financial reporting. - Proficiency in financial systems (e.g., SAP, Oracle) and advanced Microsoft Excel, with experience supporting IT project financial management. - Familiarity with IT cost structures, vendor contract administration, and procurement processes. - Strong communication and collaboration skills, with the ability to manage multiple priorities and meet deadlines in a fast‑paced environment

Compensation:

$33/hr to $36/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Service Desk Analyst

ONSITE 5 days a week in Millbury, MA

Must Haves:

• Associate or Bachelor’s degree in IT, Computer Science, or equivalent experience
• 2+ years in an IT support or service desk role
• Strong customer service and communication skills
• Experience supporting Microsoft 365 and Entra ID (Azure AD)
• Working knowledge of desktop hardware and basic networking (LAN/WAN, VPN, Wi‑Fi)
• Able to manage multiple tickets in a fast‑paced manufacturing environment

Key Responsibilities

• Provide first‑line IT support for on‑site and remote users
• Troubleshoot hardware, software, and connectivity issues
• Support desktops, laptops, mobile devices, printers, and peripherals
• Install and maintain Windows PCs and related hardware
• Manage IT tickets, document issues, and escalate as needed
• Track and manage IT assets
• Support onboarding and offboarding (equipment setup and recovery)
• Perform basic user account and access changes (email, security groups, file access)
• Provide first‑level support for Microsoft 365 and business applications (ERP exposure a plus)
• Assist with plant floor IT equipment maintenance
• Support IT projects and occasional after‑hours requests

** We will only consider applicants who are currently residing in South Florida**

About MMG

MMG Equity Partners is a Miami-based, family-led real estate investment and development platform with a portfolio of retail shopping centers across South Florida. Beyond the real estate business, MMG operates a private family office that manages investments, insurance, and financial reporting across multiple entities and family members. MMG separately owns Tamarack Resort in Idaho. We are a flat, fast-moving organization where you will work directly with principals — not layers of management.

This is a ground-floor role. We are building the function from scratch. The right person will define what AI means at MMG, then build it.

The Role

The Director of AI Initiatives & Adoption is responsible for identifying, implementing, and managing AI tools and systems that meaningfully improve how MMG operates across real estate and family office functions. Every project you take on must connect to a business outcome — faster decisions, better data, more deals, reduced overhead.

You will own four things: identifying where AI creates real value at MMG, building or procuring the tools to capture that value, driving adoption across the team and continuously improving how those tools are used, and ensuring the systems are secure and maintainable. Implementation without adoption is not success.

• Reports to Managing Director
• Direct reports - contractors and freelancers as needed
• Current IT Enviroment - outsourced IT for network support

Current Tech Stack (what you are walking into)

You need to understand these systems deeply. Part of your job is figuring out how to connect them and leverage AI to make us more productive/competitive

What you will work on

Below are four areas where we believe AI creates the nearest near-term value at MMG. You first job is to work with the leaders in each area to assess each, prioritize, and build a 6-month roadmap. In addition to the below, the right individual will identify a myriad of other AI use cases to add value and reduce repetitive tasks.

1. Leasing and Tenant Prospecting

MMG owns retail shopping centers and is responsible for filling vacancies with the right tenants – while we work with third party leasing firms, we wish to supplement their efforts by generating direct leads.

• Design and build AI scraping tools to compile databases of South Florida retailers and service businesses for targeted uses
• Build a tool to identify prospective uses/tenants: given a vacancy (size, location, co-tenancy, demographics), which business types and specific operators are the best candidates?
• Design and build AI-assisted leasing outreach workflow: targeted uses identified for vacancies → database queried → outreach drafted and sent → responses tracked in Dynamics (or other CRM)
• Activate Microsoft Dynamics (or other) as the CRM for online leasing
• Identify tools or workflows to monitor existing tenant health (sales reporting, foot traffic, business review signals) to get ahead of vacancies before they happen
• Identify and implement AI-assisted lease abstracting tool to best fit our environment

2. Real Estate Acquisitions

MMG evaluates potential acquisitions across South Florida. Today this process is manual and dependent on individual knowledge. AI can accelerate every stage.

• Design and build AI scraping tools to compile databases of South Florida real estate owners
• Build an AI-assisted underwriting workflow that pulls property data, comps, and market context into a structured analysis template
• Identify AI tools for market intelligence — rent growth trends, cap rate movements, retail category performance by submarket
• Evaluate AI-powered deal sourcing tools (e.g. CoStar integrations, off-market sourcing platforms

3. Private Family Office

MMG's family office manages investments, insurance, and financial reporting for family members. This is a sensitive area requiring strict data governance — but it also has high-value AI applications.

• Addepar AI integration: explore ways to use AI to generate plain-language investment performance summaries and financial reports from Addepar data, reducing manual reporting time
• Insurance management: build a structured database or AI assistant for tracking insurance policies (G/L, personal property, family member policies) with renewal alerts and coverage gap analysis
• Document intelligence: connect family office files in SharePoint to an AI interface for on-demand retrieval of partnership agreements, tax documents, and legal filings
• Evaluate data governance and access controls for family office data — this is sensitive personal and financial information; AI access must be role-based and audited

IT Infrastructure and Security

You are not a network administrator — we have an outsourced IT firm for that. But you are responsible for AI governance at MMG: ensuring every AI tool introduced into the environment meets a clear security and accountability standard.  Practically, this means:

• Evaluating AI vendors for data handling practices — what data leaves our environment, where it is stored, and how it is used for model training
• Defining and enforcing a data classification policy: what information can be sent to external AI APIs, what must stay on-premise or in private cloud environments
• Working with IT firm to ensure AI tools are deployed within the MS365/Azure security perimeter where possible
• Evaluating the Claude Teams → Claude Enterprise migration and the Microsoft Connector configuration for SharePoint access — specifically, controlling which documents are accessible to AI and by which users
• Vetting any third-party AI integrations (i.e. ZoomInfo, Yardi, etc.) for compliance with firm data policies

Prompt Library & AI Adoption

Building the tools is only half the job. The other half is making sure the team actually uses them — and uses them well. This requires two ongoing responsibilities that most AI roles underestimate.

Prompt Library

You will build and maintain a living prompt library — a curated set of tested, optimized prompts for every recurring AI task at MMG. Examples include: underwriting analysis from a rent roll, lease abstraction for a specific clause type, tenant outreach drafts by use category, and insurance renewal gap analysis. The library lives in SharePoint, is accessible to the full team, and is updated continuously based on user feedback and evolving business needs. A well-maintained prompt library is what turns AI from a tool that one person uses well into a capability that the whole organization depends on.

Adoption Monitoring & Continuous Improvement

You are responsible for whether AI tools actually get used — not just whether they get deployed. This means tracking adoption across the team, identifying where workflows are not sticking, providing training and troubleshooting support to staff using AI tools, and iterating on both the tools and the prompts based on real usage patterns. You will serve as the primary internal resource for the team when they hit limitations or need guidance on how to get better outputs. Deployment without adoption is a sunk cost.

What we are looking for

Required:

• 3–6 years of experience in data, technology, or AI — ideally in a context where you had to figure things out without a large team around you
• Hands-on experience with AI tools and LLM platforms — not just using them, but building workflows, prompts, and integrations on top of them
• Demonstrated ability to connect AI capabilities to specific business outcomes (not just technology for its own sake)
• Comfort with the Microsoft 365 ecosystem — SharePoint, Dynamics, Teams, Azure
• Ability to manage and direct contractors and developers without being the one writing all the code
• Non-technical stakeholder communication — you will regularly present AI recommendations, tool evaluations, and implementation roadmaps directly to the principal(s) who are real estate operators, not technologists. The ability to translate AI capabilities into business outcomes (not feature lists) is non-negotiable. If you cannot explain why a tool matters in terms of time saved, deals sourced, or risk avoided, you will not be effective in this role
• In-office presence at Pinecrest HQ is required initially (possible hybrid in the future)

Preferred

• Experience in commercial real estate, property management, or a related field
• Familiarity with Yardi, Addepar, or similar platforms
• Background that includes both technical work (building things) and strategic work (recommending what to build)
• Experience implementing AI in a small-team / resource-constrained environment

WHO WE ARE

At Bedrock Homes, we build luxury custom homes and small communities across Sandy Springs and Metro Atlanta — and we take pride in every detail, from the land we acquire to the moment a family gets their keys. With over a decade of experience, we've built a reputation for exceptional craftsmanship, integrity, and a client experience that's genuinely different.

We're not just builders — we're creators of dream homes. Our team is small, tight-knit, and operates at a high level. Family-oriented and collaborative, but fast-moving and ambitious. We hold ourselves to a standard that shows up in everything we do.

We're growing, and we're looking for someone who wants to grow with us.

This role is designed for someone early in their career who is eager to learn, take ownership, and grow into more responsibility over time.

Learn more at ROLE

This is not a sit-at-a-desk-and-file-things job. This is a high-energy, high-variety, do-whatever-it-takes role that sits at the center of everything we do.

You'll be the connective tissue of the organization — supporting our CEO and Operations lead, keeping projects moving, and making Bedrock look, feel, and operate like the premium brand it is.

At Bedrock, experience is everything. This role owns it — from the energy in our office every morning to the moment a client signs a contract. One day you're coordinating a permit application. The next you're putting together a closing gift for a family moving into their dream home. Then you're pulling content for Instagram, chasing down a vendor insurance certificate, and making sure the office is perfect before a client walks in — all before lunch.

Sound like your kind of day? Keep reading.

WHAT YOU'LL DO

Client & Sales Support

•    Manage inbound client and realtor inquiries — respond promptly, keep the pipeline warm, coordinate next steps

•    Maintain our CRM — log every touchpoint, track where every prospect stands, flag what needs attention

•    Prepare sales contracts, presentation packets, and client-facing documents

•    Coordinate with our realtor network — follow-ups, relationship touches, event support

•    Execute client experience moments: closing gifts, milestone touchpoints, welcome packages, and making sure the office is spotless when a client walks in

Marketing & Brand

•    Coordinate our social media presence — gather content from the field, brief our designers, keep the cadence going (you're the executor, not the agency)

•    Coordinate brand touchpoints: company swag, collateral, signage, and branded materials — working with vendors and designers to make it happen

•    Support new hire onboarding — paperwork, first-day setup, making people feel welcome from Day 1

•    Help coordinate marketing campaigns, email outreach, and business development initiatives

Culture & Client Experience

•    Coordinate the employee experience — team lunches, retreats, birthdays, work anniversaries, events, and the kind of small touches that make people proud to work here

•    Keep the office environment sharp — well-stocked, well-organized, and reflective of the premium brand we are

•    Orchestrate client-facing moments during the sales process — office presentation, arrival experience, materials, and atmosphere that make a strong first impression

•    Coordinate closing gifts, build milestone touchpoints, and ensure every client feels remembered and valued throughout their journey with Bedrock

•    Be the person who notices the details others miss — because at Bedrock, the details are the difference

Operations & Administrative Support

•    Coordinate vendor onboarding paperwork — W9s, insurance certificates, contracts, and vendor files

•    Assist with and Coordinate permit applications, architect follow-ups, and city correspondence — make sure nothing sits idle

•    Manage CEO calendar, travel logistics, and meeting preparation

•    Prepare internal presentations, reports, and documents for leadership

•    Handle HR administrative support — onboarding docs, employee files, basic people ops

•    Keep the office running: supplies, facilities, and ensuring the space always reflects our brand

•    Track open items across departments and follow through until things are done

WHO YOU ARE

You don't need a perfectly defined job description to function. You notice what needs to get done and you go do it.

•    2–4 years of experience in a coordinator, operations, real estate, events, or executive support role

•    Warm, professional, and client-presentable — you'll interact with people buying $1M+ homes

•    Naturally organized — you track things without being asked and close loops without reminders

•    Social media native — you understand content, brand aesthetics, and what makes something worth posting

•    Tech comfortable — CRM systems, Google Workspace, project management tools, and Canva-level creative coordination don't scare you

•    High energy and genuinely excited to learn — construction, development, permitting, design, finance... you're curious about all of it

•    Detail-oriented AND big-picture aware — you can draft a polished client email and then go chase a permit application in the same afternoon

This position requires working in-office in Dunwoody five days per week.

•    A self-starter with a good attitude — the kind of person who asks "what else can I help with?" not "is this in my job description?"

WHAT MAKES THIS DIFFERENT

Most coordinator jobs are narrow. This one is wide.

You'll sit close to a leadership team that moves fast and holds itself to a high standard. You'll touch every part of the business — construction, design, sales, marketing, and operations — and you'll build real skills across all of it.

If you're good, this role grows with you. We promote from within and invest in people who show up consistently and take ownership. Whether that's into sales coordination, marketing, or operations — there's a path here for the right person.

HOW TO APPLY

Send us three things:

•    Your resume

•    Two or three sentences on why this role is the right fit for where you are right now

•    One example of a time you had to juggle competing priorities and keep everything from falling apart — keep it brief and real

We're not looking for the most experienced person in the room. We're looking for the sharpest, most energetic, most reliable person who's ready to be part of something they're proud of.

WHY JOIN BEDROCK HOMES

•    Competitive salary based on experience

•    Comprehensive health, dental, and vision insurance

•    401(k) with matching contributions

•    Paid time off and holidays

•    Professional development and career growth opportunities

•    A collaborative, high-energy, and fast-paced work environment

•    Real responsibility from Day 1 — not just tasks, but ownership of things that matter

EQUAL OPPORTUNITY EMPLOYER

• Bedrock Homes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law.

Information Security Manager

Norfolk, VA

About Titan America

Titan America LLC (NYSE: TTAM), a TITAN Group Company, is one of the premier producers of cement and building materials in the eastern United States and the North American subsidiary of the TITAN Group. With a history spanning over 100 years, Titan America has consistently delivered innovation, operational excellence, and sustainable solutions. Our comprehensive portfolio—including cement, aggregates, fly ash, ready-mix concrete, and specialty admixtures—serves diverse customer needs across commercial, industrial, and infrastructure markets.

We have an excellent opportunity within our IT department at our Corporate Office in Norfolk, VA.

Role Overview

The Information Security Manager is responsible for leading and executing the organization’s information security program with a strong focus on regulatory compliance, risk management, governance, and strategic enablement of the business. This role serves as the primary owner and stakeholder for IT and Information Security compliance initiatives, including SOX, U.S. Coast Guard regulatory requirements, and enterprise security governance, while providing leadership across mergers and acquisitions, internal audit engagement, and enterprise security communications.

The position balances hands-on program management, strategic planning, and people leadership, ensuring security initiatives align with organizational objectives, regulatory obligations, and evolving threat landscapes.

Key Responsibilities

Security Governance, Risk, and Compliance

• Own and manage IT and Information Security compliance tools and platforms (e.g., AuditBoard), ensuring effective evidence collection, control mapping, issue tracking, and reporting.
• Act as the primary IT/Information Security SOX Compliance Owner and Stakeholder, partnering with Finance, Internal Audit, and external auditors to ensure timely and effective control execution.
• Lead U.S. Coast Guard (USCG) cybersecurity and regulatory compliance efforts, ensuring adherence to applicable maritime, industrial, and critical infrastructure security requirements.
• Develop, maintain, and oversee information security policies, standards, procedures, and guidelines to ensure regulatory compliance and alignment with industry’s best practices.
• Provide oversight and coordination for Information Security internal and external audits, including remediation planning, validation, and executive reporting.

Mergers, Acquisitions, and Enterprise Risk

• Lead Information Security due diligence for mergers, acquisitions, divestitures, and integrations.
• Assess cybersecurity risk posture of target organizations and define remediation and integration roadmaps.
• Partner with Legal, Finance, IT, and business leadership to ensure security risks are identified, communicated, and managed throughout transaction lifecycles.

Strategic Planning and Program Execution

• Define and execute the Information Security strategic roadmap aligned to business objectives, regulatory requirements, and enterprise risk tolerance.
• Translate security strategy into measurable initiatives, roadmaps, and key performance indicators (KPIs).
• Serve as a trusted advisor to business leaders, enabling secure business operations, innovation, and growth.
• Provide Information Security program management oversight, including initiative prioritization, resource planning, and progress reporting.

Enterprise Communication and Stakeholder Engagement

• Lead and coordinate security communications across Titan Group / Titan America, ensuring consistent messaging, risk awareness, and executive-level visibility.
• Prepare and deliver security updates, risk summaries, and compliance status reports to senior leadership and key stakeholders.
• Partner with IT, Legal, HR, Compliance, and Operations to embed security into enterprise processes and culture.

People Leadership and Professional Development

• Build, mentor, and develop a high-performing Information Security team.
• Drive professional growth through targeted training, career development planning, and succession planning.
• Encourage and support attainment and maintenance of professional certifications and continuous learning.
• Foster a culture of accountability, collaboration, and continuous improvement.

Training and Awareness

• Oversee Information Security professional training programs and enterprise security awareness initiatives.
• Ensure employees, contractors, and third parties understand security responsibilities, regulatory obligations, and risk management practices.

Qualifications

Required

• A Bachelor's degree in Information Security, Computer Science, Information Systems, or a closely related field, or equivalent relevant experience, is required.
• 7+ years of progressive experience in Information Security, IT Risk, or Compliance roles.
• Demonstrated experience managing SOX IT controls, audits, and regulatory compliance programs.
• Strong knowledge of security governance frameworks (e.g., NIST, ISO 27001, CIS, SOC).
• Experience with GRC platforms such as AuditBoard or similar tools.
• Proven ability to manage complex, cross-functional initiatives and executive stakeholders.

Preferred

• Experience supporting U.S. Coast Guard or maritime/industrial regulatory environments.
• M&A cybersecurity due diligence and post-merger integration experience.
• Prior people management and team leadership experience.
• Strong understanding of enterprise risk management and internal audit practices.

Professional Certifications (Preferred or Supported)

• CISM, CISSP, CRISC, CISA
• GIAC certifications
• PMP or other program/project management certifications

Key Competencies

• Strategic thinking and execution
• Regulatory and audit leadership
• Risk-based decision making
• Executive communication and influence
• Program and portfolio management
• Talent development and team leadership

Success Measures

• Effective and timely completion of SOX, USCG, and regulatory audits with minimal findings
• Maturity and adoption of security governance and compliance processes
• Successful integration of security into M&A activities
• Improved security posture and risk visibility across the enterprise
• Growth and retention of a highly skilled Information Security team

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This is a Five Hundred and Twenty Eight Bed community full of college students, their pets, and their maintenance needs.

We could play up all the great things about the property (and there are a lot), while keeping the dirty deets under wraps. But that’s not who we are.

Progress 910 has earned its place as a top student housing complex in Wilmington, NC. We have a 110,000 gallon pool, sand volleyball court, controlled access doors, pet friendly apartments, outdoor gas grills, gas fire pit, an updated gym, pool tables, hammock gardens, you name it... we got it. And you already know what that means.

It means power washing, changing air filters, combing the sand courts, picking up broken glass, repairing a washer that was overloaded, unclogging a sink, replacing light bulbs, swapping the batteries in smoke detectors, pulling beer cans out of the pond that Billy Bob and his friends decided would be a good target last weekend.

Oh yeah, we’d also like you to manage a team of technicians, grow them under your guidance, get along with our residents and work in harmony with the front office team.

Are you still there? Good. Now here is why it’s worth it.

Let’s start with the most important:

• Our supervisors are provided with a generous and competitive salary.
• Our supervisors also have access to medical, dental and vision benefits
• Plenty of vacation days, as well as paid sick time.
• You think that’s it? NOPE. Let’s say you really hustled all year. You completed every work order, you worked well with the General Manager to keep residents happy, you retained your technicians and developed their skills. I mean, you laughed at Becky in 301-A’s joke about her water heater for crying out loud. You know what? You just got a bonus. Mhm. And you earned it.

Progress 910 is owned and operated by a couple of brothers whose goal is to see you succeed. They truly want their employees to be just as happy and satisfied as their residents. They didn’t want a run of the mill ad listing requirements, competencies, objectives, expectations, blah blah blah. They wanted someone who clicks right in with the culture here. Go to our website. Come visit the clubhouse. Everywhere you look the message is that we Live Different. Not just the residents but the employees too. We seek out people who we think could pick up what we’re puttin’ down. Someone that doesn’t meet expectations but exceeds them. Not because they feel like they have to but because they want to. Because it feels better to plop on the couch after you’ve given it all you got that day.

The job requirements are pretty straightforward. What’s difficult is finding someone with the corresponding work ethic. And to make this role harder to fill, we prefer to hire people that make us smile. Because if you’re going to be spending at least 40 hours of your week here, you might as well have a sense of humor.

Talk soon.