Global Payments Jobs in Usa

3,686 positions found

Global Logistics Account Executive
✦ New
Salary not disclosed
Cincinnati, OH 1 day ago
Global Logistics Account Executive

Location: Cincinnati, OH (New ACF Office)


About ACF Global Logistics

ACF Global Logistics is a privately held, woman-owned global logistics provider built for shippers that need real control over international freight, customs, and cross-border supply chains.


We operate our own offices and teams across the U.S., Mexico, Europe, and Asia, with in-house customs brokerage, bonded warehousing, and direct carrier relationships. No agents. No handoffs. No guesswork.


Our new Cincinnati office was opened specifically to support experienced domestic logistics professionals who want to expand what they can offer their customers into international, cross-border, and customs-driven freight—without rebuilding their book from scratch.


Who This Role Is For

This role is designed for successful domestic freight brokers and logistics account executives who:

  • Have a strong, relationship-driven book of domestic business
  • Are increasingly fielding customer questions about imports, exports, Mexico, or customs
  • Want a credible global platform behind them when those conversations come up
  • Prefer staying customer-facing rather than becoming an operations specialist


If your customers already trust you—and you want to grow revenue per account instead of chasing new domestic lanes—this role is built for you.


The Role

As a Global Logistics Account Executive, you’ll focus on expanding international, cross-border, and customs services within existing customer relationships, while also developing new global accounts.

You’ll be based in our Cincinnati office and supported by ACF’s in-house operational teams across:

  • United States
  • Mexico
  • Europe
  • Asia

You own the relationship. ACF handles execution.


Key Responsibilities
  • Expand international, cross-border, and customs services within existing and new accounts
  • Identify opportunities tied to imports, exports, Mexico flows, bonded freight, and landed-cost optimization
  • Build long-term customer relationships centered on execution, reliability, and trust
  • Collaborate with ACF’s global teams to design practical, executable logistics solutions
  • Present routing options, cost benchmarks, and transit comparisons clearly and confidently
  • Remain the primary commercial point of contact while leveraging ACF’s in-house capabilities
  • Track pipeline activity and performance through CRM tools


What You Bring
  • 5+ years of experience in domestic brokerage or logistics sales
  • Proven success managing and growing customer relationships
  • Interest in expanding into global logistics (international experience not required)
  • Consultative selling mindset—not transactional
  • Strong communication, organization, and follow-through
  • Comfort using CRM platforms and basic sales reporting tools


Why ACF (and Why Cincinnati)
  • Ground-floor opportunity in ACF’s newly opened Cincinnati office
  • In-house customs brokerage
  • Real global offices, not agent networks or third-party handoffs
  • Ability to grow wallet share within existing customer relationships
  • Direct access to operations, customs, and leadership teams
  • Clear path to long-term growth as ACF expands its Midwest and cross-border footprint


Compensation & Benefits
  • Competitive base salary with uncapped commission
  • Ability to expand revenue within existing customer relationships
  • Full support from in-house global operations and customs teams
  • Autonomy to manage and grow your own book of business
  • Career progression tied to office and company expansion
  • Domestic and international travel opportunities


Not Specified
Associate Director, Global Medical Affairs
Salary not disclosed
Boston, MA 2 days ago
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

The most important aspect of the position of the Associate Director of Global Medical Affairs is being responsible for managing complex projects across medical content development, Medical / Legal / Regulatory (MLR) Review, Medical Affairs (MA) Operations & Excellence, etc. This role also serves as both Client Manager and Project Manager for these projects. Additionally, this individual will be part of the MA leadership team that will support development of MA strategies, solution offerings, technology / innovation, and building and managing MA teams. This person will collaborate closely with other global leaders within our Global Medical Information and Medical Affairs service line and other business units across EVERSANA to further strengthen the vision of an Integrated Medical Affairs solution offering. This person may partner with other Medical Affairs leads by managing multiple complex deliverables for internal and external clients with a team of resources, including both full-time employees and consultants.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

Project & Client Management

  • Lead and manage complex, cross-functional Medical Affairs projects, including medical content development, MLR (Medical/Legal/Regulatory) review processes, MA operations, and MA consulting.
  • Serve as the primary Client/Project Manager for assigned client projects, ensuring timely delivery, quality standards, and strategic alignment with client objectives.
  • Oversee project teams composed of internal staff and external consultants, ensuring effective collaboration and resource utilization.

Medical Affairs Strategy & Leadership

  • Contribute to the development and execution of Global Medical Affairs strategies, aligning with broader organizational goals and client needs.
  • Actively participate in the MA leadership team to shape solution offerings, drive innovation, and support business growth.
  • Support the design and implementation of scalable Medical Affairs models and frameworks across therapeutic areas and geographies.
  • Lead and manage the development of the positioning and marketing information related to EVERSANA’s Medical Affairs Excellence & Strategy and related consulting services. Including, oversight of capabilities presentations, development of case studies, white papers, publications, and information on .
  • Create/Drive Thought leadership in partnership with MA / MI leadership team across via position papers, webinars, conferences, social media, and other channels, collaborating with marketing and commercialization team to run marketing campaigns on new opportunities.

Operational Excellence & Innovation

  • Drive continuous improvement in Medical Affairs operations, including process optimization, technology adoption, and performance metrics.
  • Champion the integration of digital tools and platforms to enhance medical content delivery, stakeholder engagement, and operational efficiency.
  • Collaborate with internal stakeholders to identify and implement innovative approaches to Medical Affairs service delivery.

Cross-Functional Collaboration

  • Partner closely with leaders across Global Medical Information, Global Medical Affairs, and other EVERSANA business units to deliver integrated, best-in-class solutions.
  • Facilitate cross-functional alignment and communication to ensure consistency and excellence in Medical Affairs deliverables.
  • Represent Medical Affairs in strategic discussions with internal and external stakeholders, including clients and industry partners.

Team Development & Management

  • Build, mentor, and manage high-performing Medical Affairs teams, fostering a culture of collaboration, accountability, and professional growth.
  • Support recruitment, onboarding, and training of new team members (FTEs and consultants) to ensure capability alignment with evolving business needs.
  • Promote knowledge sharing and best practices across teams and projects.

Client Servicing & Relationship Management

  • Cultivate Trusted Partnerships: Build and maintain strong, long-term relationships with client stakeholders, acting as a strategic advisor and trusted partner in Medical Affairs transformation.
  • Client Satisfaction & Retention: Monitor client satisfaction through regular check-ins, feedback loops, and performance reviews; proactively address concerns to ensure high retention and repeat business.
  • Strategic Account Growth: Identify opportunities to expand EVERSANA’s footprint within client organizations by aligning new offerings with evolving client needs and priorities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Expectations Of The Job

  • Hours: Monday-Friday, 40+ Hours/week
  • Travel: Up to 25%.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Medical / Scientific degree, PharmD, MD, PhD, etc.
  • 5+ years of experience in Medical Affairs within the pharmaceutical, biotechnology or device/diagnostics industry
  • Demonstrated experience with project management, including vendor and / or technology management
  • Experience with Medical Affairs Operations and Excellence across Medical Information, Medical Communications, HEOR, Investigator Initiated Studies, Independent Medical Education, Evidence Generation, etc.
  • Results driven and team-oriented, with the ability to influence outcomes as necessary
  • Able to innovate, analyze, and solve problems with minimal supervision. Passion for technology, innovation (including AI), and process improvement
  • Exceptional attention to detail and communication skills
  • Demonstrated ability to manage multi-client projects simultaneously while advancing company goals / initiatives
  • Ability to communicate and interact effectively with clients
  • Experience working in Agile culture, ability to effectively manage shifting priorities, and experience in fast-paced environment is a plus

Physical/Mental Demands And Working Environment

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at

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Not Specified
Payments-Treasury Services- Deal Pricing & Financial Analysis- Associate
✦ New
Salary not disclosed
Jersey city, NJ 9 hours ago
Junior Associate, Payments Strategy & Transformation Pricing

Unleash your expertise in pricing execution by leveraging pricing models, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Junior Associate within the Payments Strategy & Transformation Pricing team, you will be responsible for taking pricing decisions from initial conception through to execution and ongoing implementation. A core part of the Business Transformations group, the team largely operates on a deal-by-deal basis, supporting Payments Sales teams on everything related to deal pricing including deal price modeling, governance & approvals, and billing & implementations.

Job Responsibilities:

  • Lead complex pricing execution scenarios and ad-hoc requests in our largest (\"Enterprise\") global clients
  • Act as a liaison between Sales and Product teams by providing innovative solutions that considers holistic client relationship as well as product specific concerns
  • Improve pricing models used for our largest and most complex deals
  • Improve controls over data inputs, outputs and development of model efficiencies
  • Integrate pricing models of targeted product and cross-business strategies and opportunities
  • Develop client-based reporting to aid Sales in pitching our unique offerings and potential client savings
  • Facilitate custom deal review, including sensitivity and scenario planning
  • Map and reconciliation of financial data and reporting used to drive Treasury Services pricing

Required Qualifications, Capabilities, And Skills:

  • 3+ years in pricing, product, Treasury Services Sales, finance or consulting roles
  • Strong financial modeling experience, including financial statement analysis, business case development, and comfort with statistical techniques
  • Detail-oriented approach to problem-solving; able to break down and structure complex problems, then develop data-driven solutions to guide management decision-making
  • Executive presence, including the ability to communicate findings from data analysis in a concise manner to senior stakeholders
  • Strong interpersonal skills, including comfort working with cross-functional stakeholders of all levels to achieve team goals based on guidance provided
  • Ability to think strategically and proactively create new solutions for
  • Strong project and process management skills
  • Excellent command of MS Excel and PowerPoint; familiar with analytical and data visualization tools (e.g., Tableau, Alteryx etc.)

Preferred Qualifications, Capabilities, And Skills:

  • Payments experience preferred (e.g. Treasury Services)
  • Experience with a focus on pricing and/or valuation
  • Experience in F&BM or FP&A
  • Experience at large financial institution

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.

Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

Not Specified
Academic Coordinator I - Center for Global Public Health - School of PublicHealth
Salary not disclosed
Berkeley, CA 3 days ago
Position overview

Position title:
Assistant or Associate Director, depending on experience

Salary range:
The UC academic salary scales set the minimum pay determined by step at appointment. See the following table for the current salary scale for this position: . The current full-time base salary range for this position is $64,228 - $122,272. "Off-scale" salaries, which yield compensation that is higher than the published system-wide salary for the designated rank and step, are offered when necessary to meet competitive conditions.

Percent time:
100%

Anticipated start:
October 2025

Position duration:
One-year term with the possibility of extension based on performance and availability of funding.

Application Window


Open date: September 8, 2025




Next review date: Monday, Mar 23, 2026 at 11:59pm (Pacific Time)

Apply by this date to ensure full consideration by the committee.




Final date: Friday, May 1, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.



Position description

The mission of the Center for Global Public Health (CGPH) is to advance health equity through interdisciplinary research, education, and strategic partnerships. CGPH works to support and administer academic programs that contribute to this mission, addressing pressing global health challenges and, with faculty across campus and at the School of Public Health (SPH), particularly advancing the global public health research agenda.



The CGPH fosters collaboration across sectors and borders, supporting numerous education-focused programs for UCB students that enhance faculty research and other initiatives aimed at translating evidence into action, particularly for under-resourced and historically marginalized populations.



The Academic Coordinator will have primary responsibility for the administration and coordination of CGPH initiatives, working closely with the faculty directors and executive director to manage, plan, and advance global health training efforts, research grant writing, event planning, and communication initiatives. This position is for an individual interested in the intersection of global public health research and education, academic administration, and grants management.



Reporting to the CGPH Faculty Director and Executive Director, the Academic Coordinator's responsibilities include:




  • Overseeing the growth and implementation of global health education/training programs -in particular, the CGPH summer research fellowship program, the UCB Global Public Health and Equity Certificate program, and Program Events/Activities supporting the curriculum/training development of students in these two programs.
  • Grant writing and proposal development: Monitor both solicited and unsolicited calls for research proposals and grant applications from a variety of funding sources (e.g., federal, state, foundations, corporate, HNWI). Coordinate with SPH, CGPH faculty/affiliates, and other UC networks to circulate and respond toopportunities. Support fundraising strategies and activities to cultivate relationships with potential donors and philanthropic initiatives.
  • Collaborating with CGPH faculty to synthesize global public health research through the CGPH website and newsletter. Maintain the CGPH website with current and relevant content, including faculty profiles, event information, research highlights, and program details. Provide logistical and planning support for events (e.g., seminars, meetings, workshops, dinners) that align with CGPH's strategic areas.
  • Duties will include involvement in a range of complex, multifaceted problems that require both administrative acumen and subject matter expertise, with key collaborators on logistical and operational program issues.
  • Synthesize complex, evolving global health data and pedagogical frameworks to design responsive academic programming and student engagement opportunities.
  • Crafting interdisciplinary initiatives that align regional priorities with global health goals that require innovative thinking, cultural fluency, and system-level insight.


Program:

Benefits Information: compensation-benefits/benefits



Qualifications

Basic qualifications (required at time of application)

Master's Degree, or equivalent international degree.



Additional qualifications (required at time of start)

At least five years of professional experience.



Preferred qualifications

  • Doctoral degree or equivalent international degree in public health, global health, or a related field is preferred.
  • At least 5 years of relevant experience in managing public health research programs, writing grants, coordinating meetings and events, with a background in academia or a university setting, is a plus.
  • Exceptional organizational and communication skills, with a demonstrated ability to effectively convey information both in writing and verbally.
  • Proven experience in developing websites, managing digital communication strategies, executing social media marketing campaigns, and creating other strategic communication content.
  • Ability to lead collaborative projects with faculty, researchers, students, and external partners.
  • Cultural sensitivity and the ability to work diplomatically with diverse constituencies.


Application Requirements

Document requirements

  • Cover Letter - 1-2 Page cover letter


  • Curriculum Vitae - Your most recently updated C.V.




Reference requirements
  • 3 required (contact information only)

Contact information is required to complete the application; however, references may be contacted for candidates under serious consideration.



Apply link:
JPF05108

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
Berkeley, CA
Not Specified
100% Remote role - Global Events Finance & Operations Analyst
Salary not disclosed
Santa Clara, Remote 6 days ago
Duties: Job Title: Global Events Finance & Operations Analyst Work Location (Onsite, Hybrid, Remote):Fully Remote Video/Audio capability will be required on remote working days Work Schedule: Full Time – Monday-Friday Overtime is not expected but could be possible based upon business needs and will occur only when requested and approved by manager Job Description: We are seeking an operationally rigorous Global Events Finance & Operations Analyst to serve as the financial backbone of our global event portfolio.

This role reports to the VP, Global Events & Customer Programs and ensures disciplined financial management, procurement governance, and operational excellence across a multimillion-dollar global events ecosystem.

Role Summary: The Global Events Finance & Operations Analyst owns the financial processes, systems, and governance framework that enable our events organization to scale responsibly and efficiently.

This role partners cross-functionally with Marketing Operations (MOPS), Finance Business Partners, Procurement, and the organization's leaders to manage cost centers, oversee Allocadia planning, administer PR/PO processes, and maintain financial accuracy across systems including Graphite Connect and Netsuite.

Success in this role requires strong financial acumen, systems fluency, process discipline, and the ability to collaborate across global marketing and operational teams.

Skills: What You’ll Do Global Budget & Cost Center Management Develop, monitor, and manage multiple global cost center budgets aligned to annual operating plans and corporate objectives.

Partner with department leaders to establish budget targets and ensure adherence to financial plans.

Manage our Allocadia for our 5 cost centers
- entering and adjusting (including foreign exchange and VAT attributions where applicable) Conduct recurring budget reviews and recommend resource allocation optimizations.

Manage the Vice President’s “contingency” fund.

Provide financial visibility and discipline across our portfolio Allocadia Ownership & Governance Serve as primary owner and subject matter expert for Allocadia within the organization.

Maintain accurate, real-time budget data and ensure forecasting integrity in our Allocadia.

Partner with Finance and MOPS to ensure budget tracking aligns with pipeline attribution and marketing performance metrics.

Procurement & PR/PO Management Provide end-to-end oversight of Purchase Requests (PRs) and Purchase Orders (POs), including creation, coding, processing, and approvals.

Partner closely with Procurement to move contracts tied to PRs and POs efficiently through the system.

Manage invoicing follow-up and issue resolution to prevent delays in payment cycles.

Graphite Connect & Netsuite Administration (PR Function) Utilize Graphite Connect and Netsuite for PR tracking, vendor documentation, and reporting.

Collaborate with Finance and IT teams to address system enhancements or issues.

Ensure financial data integrity between Netsuite and Allocadia systems.

Budget Analysis & Reporting Analyze budget variances and provide insights to senior leadership.

Prepare executive-level reports, forecasts, and financial summaries for large-scale events and quarterly reviews.

Identify areas of risk, overspend, or optimization opportunities.

Cross-Functional Partnership Partner closely with: Global Events & Customer Programs leaders Marketing Operations and Finance Business Partners Procurement Provide financial guidance to ensure operational decisions align with corporate financial objectives.

Support governance frameworks including RASCI alignment and SLA adherence.

Continuous Improvement & Process Excellence Identify opportunities to improve operational efficiency.

Implement best practices to enhance financial controls and system transparency.

Drive automation and process refinement across budget management and procurement functions.
Remote working/work at home options are available for this role.
Not Specified
Lecturer Pool - Global Poverty and Practice - ISSP - College of Letters &Science
✦ New
🏢 University of California-Berkeley
Salary not disclosed
Berkeley, CA 1 day ago
Position overview

Salary range:
The posted UC academic salary scales set the minimum pay at appointment. See the following table for the salary scale for this position: .

A reasonable estimate for this position is $70,977- $101,198.

Percent time:
Positions may range from 8% to 100% time during the academic year, while summer appointments are handled on a by-agreement basis.

Anticipated start:
Positions usually start at the beginning of the semester (in mid-January for Spring Semester; in mid-August for Fall Semester). Summer appointments begin in late May and run into early August. UC Berkeley's academic calendar can be viewed at calendar.

Review timeline:
Appointments for fall semester are usually reviewed in April and May, and in October and November for spring course needs, and summer course needs in March and April. Applicants are considered for positions as needs arise; the existence of this pool does not guarantee that a position is available.

Position duration:
Semesters or Summer Sessions

Please note: These positions are temporary appointments with no guarantee of reappointment at the end of the term. The use of a lecturer pool does not guarantee that an open position exists. See the review date specified in AP Recruit to learn whether the department is currently reviewing applications for a specific position. If there is no future review date specified, your application may not be considered at this time.

Application Window


Open date: November 26, 2025




Most recent review date: Wednesday, Dec 10, 2025 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.




Final date: Monday, Nov 9, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.



Position description

Lecturer - Global Poverty and Practice Minor - ISSP

College of Letters & Science, University of California, Berkeley



The Interdisciplinary Social Sciences Program (ISSP) at the University of California, Berkeley seeks applications for a temporary lecturer to teach interdisciplinary core courses serving the Global Poverty and Practice (GPP) Minor. ISSP offers two innovative and interdisciplinary undergraduate majors: Political Economy and Global Studies.The department also serves as the academic home of a unique interdisciplinary undergraduate minor, Global Poverty & Practice, in collaboration with the Blum Center for Developing Economies. The rationale of the GPP Minor is that any major on campus is enriched with attention to poverty and inequality.



DUTIES OF THE POSITION: Teaching one or more of the following courses related to Global Poverty:

* Global Poverty: Challenges and Hopes (Lecture)

* Ethics, Methods, and Pragmatics of Global Practice (Seminar)

* Global Poverty and Practice Capstone Reflection (Seminar)



In addition to teaching responsibilities, general duties may include holding office hours, assigning grades, advising students, preparing course materials (e.g. syllabus), writing exams, interacting with students outside of class time via email and/or a course web site, and managing teaching assistants.



Applicants must be authorized to work in the United States at the time of hire. Visa sponsorship is not available for this position.



Program: academics/gppminor/requirements/



Qualifications

Basic qualifications (required at time of application)

PhD (or equivalent international degree), or enrolled in PhD or equivalent international degree-granting program at the time of application.



Additional qualifications (required at time of start)

By position start date: PhD (or equivalent international degree). At least one year of experience teaching college-level courses.



Preferred qualifications

Teaching experience in the fields of global development, poverty/inequality, and/or poverty alleviation.



Application Requirements

Document requirements

  • Curriculum Vitae - Your most recently updated C.V.


  • Cover Letter


  • Statement of Teaching


  • Sample Course Syllabus/Syllabi


  • Teaching Evaluations - Please provide teaching evaluations for most recent two semesters of non-Summer, non-Teaching Assistant positions (if available, otherwise include any evaluations).




Reference requirements
  • 3-5 required (contact information only)

Applicants should include the names and contact information of references. Letters of reference may be requested of finalists.



Apply link:
JPF05173

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
Berkeley, CA
Not Specified
Global Buyer - Optical and Audiology
Salary not disclosed
Miami, FL 3 days ago

About the Job


Hello, potential PriceSmart candidate. We’re on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! We are looking for a Global Buyer for Optical & Audiology to lead the global merchandising strategy for these categories, ensuring the business remains competitive in a rapidly evolving market. The role strengthens the company’s position by building high value supplier partnerships, managing a complex global vendor base, and overseeing the full product lifecycle to deliver innovation, quality, and commercial results. This position is accountable for profitable procurement, timely product availability, and disciplined inventory management across assigned categories. It drives negotiations that shape cost structures, terms of sale, freight and return programs, and margin performance, ensuring alignment with corporate pricing and financial strategies. Success is measured through achievement of sales targets, gross margin performance, and inventory health, ensuring globally sourced items remain within budgeted days of supply and financial thresholds while supporting sustainable global growth.



What's unique about this job (What you’ll do)


  • The Global Buyer champions product quality, price and sourcing innovation to enhance competitiveness and member satisfaction.
  • The role partners closely with U.S. leadership, regional buying and operations teams to validate category plans, optimize SKU strategies, and maintain an efficient, market relevant assortment across warehouses.
  • Review inventory levels, market activity, vendor availability, and promotional plans to forecast demand and recommend accurate order quantities to the replenishment team.
  • Work with the Vendor Promotions team to secure vendor funding and support for promotional programs that drive member value.
  • Support the Registration and Compliance teams by ensuring all import/export documentation is complete, accurate, and aligned with regulatory requirements.
  • Ensure all vendors maintain current agreements, including updated terms, compliance expectations, and performance standards.
  • Review buying and distribution workflows to eliminate inefficiencies, improve productivity, and ensure staffing levels support business needs.
  • Develop and maintain a seasonal merchandising/communications calendar to support timely planning and execution of high‑demand products.
  • Build strong vendor relationships and conduct structured business reviews twice per year to evaluate performance and set goals.
  • Develop in‑and‑out programs to strengthen categories, introduce innovation, and maintain member interest.
  • Maintain strong alignment with Operations, ensuring merchandising notes and operational feedback are addressed promptly.
  • Establish replenishment criteria for low‑stock items, including bracket pricing and distribution optimization.
  • Review daily and weekly reports to monitor costs, quality, service levels, inventory turns, and out‑of‑stocks, acting as needed.
  • Maintain accurate item information—including dimensions, pricing, terms, and category coding—in internal systems.
  • Monitor team performance, identify training needs, and support ongoing development.
  • Track vendor invoice payments to ensure timely processing and resolve discrepancies.
  • Oversee competitive price‑shopping programs to ensure strong value positioning in Optical and Hearing Aids categories.
  • Visit warehouse locations as needed to assess program execution, gather member and employee feedback, and evaluate the effectiveness of current and upcoming programs.




Bring your passion and expertise (Who you are)


  • Degree in Business Administration or similar areas.
  • 5–8 years of experience in global procurement, category management, or buying roles within Optical (frames, lenses), Hearing Aids, Medical Devices, or related healthcare categories.
  • Proven experience managing global suppliers and negotiating high-value contracts.
  • Strong understanding of regulatory and quality requirements for medical devices.
  • Demonstrated success in private label development and lifecycle management.
  • Licensed Dispensing Optician certification preferred, though not required.
  • Advanced analytical skills with the ability to interpret market data, assess risks, and drive commercial decisions, including strong math skills applied to forecasting, costing, and financial analysis.
  • Experience working in multinational retail, healthcare, or consumer-health organizations.
  • Strong communication skills with the ability to collaborate effectively, demonstrate teamwork, and provide leadership across cross-functional and multicultural teams.
  • Demonstrated commitment to delivering exceptional internal and external customer service.
  • Proficiency with Windows-based, Office, Cloud-based systems or similar enterprise platforms is an advantage.
  • Proficient in English and Spanish, with strong verbal and written communication skills.
  • Ability to travel domestically and internationally, as required by business needs.
  • Familiarity with trends such as digital hearing aids, aging-population demand, and smart-device integration.




Some important intangibles


You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement

You are a self-starter who doesn’t need direct supervision to motivate you for success

You enjoy sharing your quirkiness and talents with your coworkers

Enjoy working hard

Full of energy for the things one sees as challenging

The ability to remain calm when dealing with unforeseen constraints.


The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process.


Benefits & Perks – We take care of our people


We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work:


Beyond competitive pay

Medical, Dental and Vision plans

401K Contributions

Life Insurance

LTD

PriceSmart Membership Card

Calm Meditation App

Fun events

Employee recognition

Supportive, nurturing environment with many opportunities for learning and growth

...and more!


Our Commitment


We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.


Get to know us


PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.


Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.


At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.

Not Specified
Lecturer Pool - Global Studies - ISSP - College of Letters & Science
✦ New
🏢 University of California-Berkeley
Salary not disclosed
Berkeley, CA 1 day ago
Position overview

Position title:
Lecturer

Salary range:
The posted UC academic salary scales set the minimum pay at appointment. See the following table for the salary scale for this position: . A reasonable estimate for this position is $70,977- $101,198.

Percent time:
Positions may range from 8% to 100% time during the academic year, while summer appointments are handled on a by-agreement basis.

Anticipated start:
Positions usually start at the beginning of the semester (in mid-January for Spring Semester; in mid-August for Fall Semester). Summer appointments begin in late May and run into early August. UC Berkeley's academic calendar can be viewed at calendar.

Review timeline:
Appointments for fall semester are usually reviewed in April and May, and in October and November for spring course needs, and summer course needs in March and April. The use of a lecturer pool does not guarantee that an open position exists. See the review date specified in AP Recruit to learn whether the department is currently reviewing applications for a specific position. If there is no future review date specified, your application may not be considered at this time.

Position duration:
Semesters or Summer Sessions

Please note: These positions are temporary appointments with no guarantee of reappointment at the end of the term.

Application Window


Open date: December 12, 2025




Most recent review date: Monday, Dec 29, 2025 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.




Final date: Friday, Dec 11, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.



Position description

The Interdisciplinary Social Sciences Program at UC Berkeley offers an interdisciplinary undergraduate major in Global Studies. In addition, it houses the interdisciplinary Global Studies graduate program.



The Global Studies Program at the University of California, Berkeley invites applicants to apply to a pool of qualified temporary instructors.



DUTIES OF THE POSITION: Teaching one or more of the following courses:

* World History: a survey course in modern world history;

* Special topics in Global Studies, such as humanities-related issues;

* Regional courses (example, Africa, Asia, East Europe, Latin America, etc.) that address global themes;

* Interdisciplinary approaches to global studies;

* Peace and Conflict Studies;

* Development Studies;

* Critical Thinking and/or Theories and Methods courses;

* Theories of Peace and Conflict Studies

* Contemporary Theories of Peace and Security;

* Special topics in Peace & Conflict Resolution - including expertise in one of the following special topics:

--- Mass Genocide, Cultural Repatriation through the Lens of Truth and Justice;

--- Big Data and Global Security



In addition to teaching responsibilities, general duties may include holding office hours, assigning grades, advising students, preparing course materials (e.g. syllabus), writing exams, interacting with students outside of class time via email and/or a course web site, and managing teaching assistants.



Department:



Qualifications

Basic qualifications (required at time of application)

PhD (or equivalent international degree), or enrolled in PhD or equivalent international degree-granting program at the time of application.



Additional qualifications (required at time of start)

By position start date: PhD (or equivalent international degree).



Preferred qualifications

PhD in the fields of peace and conflict studies, history, political science, economics, sociology, geography or related fields. Academic experience with Peace and Conflict Studies, Global Studies, and/or interdisciplinary approaches to teaching, research or regional studies.



A commitment to, and experience with, undergraduate teaching.



Application Requirements

Document requirements

  • Curriculum Vitae - Your most recently updated C.V.


  • Cover Letter


  • Statement of Teaching


  • Sample Course Syllabus/Syllabi


  • Teaching Evaluations - Please provide teaching evaluations for most recent two semesters of non-Summer, non-Teaching Assistant positions (if available, otherwise include any evaluations).

    (Optional)




Reference requirements
  • 3-5 required (contact information only)

Reference letters may be requested of finalists.



Apply link:
JPF05175

Help contact:



About UC Berkeley

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.



The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.



For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.



In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.



As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.


Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.



As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.




  • "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy
  • APM - 035: Affirmative Action and Nondiscrimination in Employment


Job location
Berkeley, CA
Not Specified
Global Tech Strategy & Engagements, AGS Tech
🏢 Amazon
Salary not disclosed
New York, NY 5 days ago
The Global Tech Strategy & Engagements manager serves as the strategic architect of AGS Tech's global portfolio strategy and thought partner to the AGS Tech Leader on enterprise-wide business and investment decisions.
This customer-focused, proactive leader will be responsible for directing forward-looking execution of business priorities — working directly with the AGS Tech Leader to make the organization faster, smarter, and more aligned. That means turning portfolio strategy into real outcomes by working through people, setting up the conditions for good decisions, and keeping leaders across AGS Tech moving in the same direction. They cut through the noise, reduce friction, and make sure the right conversations happen before they become the wrong problems.
This is a senior leadership role that calls for someone who is genuinely invested in helping others succeed and understands that how an organization operates, communicates, and builds trust directly affects business results. The strongest candidate has a history of making the people around them better, not just the work.
This role manages the engagement team, connects Finance, HR, Operations, and technical leadership, and owns the outcomes that matter most to AGS Tech organization.
This position requires up to 50% travel and must be based at an AWS Hub Location.

Key job responsibilities
1. Strategic Customer Engagement & Business Development
• Prioritize and orchestrate high-impact customer meetings in close coordination with senior leadership to maximize business outcomes
• Guide and oversee complex engagements with enterprise customers, ensuring appropriate next steps, follow-through, and accountability across direct and indirect organizations
• Drive new business development, increase and sustain existing business relationships, and oversee strategic follow-up for AWS's largest customers
• Participate in executive-level customer meetings, determine appropriate attendee slate, consolidate actions, and ensure timely execution across matrixed stakeholders
2. Engagement Strategy & Framework Development
• Develop and scale key service KPIs, metrics, and dashboard frameworks to measure engagement effectiveness
• Identify target audience segments and enact tactics to improve penetration and engagement among priority customer groups
• Create comprehensive frameworks to communicate with targeted audiences in partnership with leaders across the organization and broader Amazon ecosystem
• Dive deep into data to understand customer behavior and identify actionable insights that drive customer value
3. Executive Narrative & Strategic Amplification
• Shape strategic direction and executive narrative at VP level, influencing external and internal perception
• Own the strategic framing of VP-level engagements, ensuring customer interactions, executive briefings, and industry forums amplify AGS Tech's strategic direction and business impact
• Elevate engagements from event execution to strategic business conversations that demonstrate measurable differentiation and competitive positioning
• Lead the development of the executive narrative that translates AGS Tech's portfolio strategy into compelling business value propositions for customers, partners, and internal stakeholders
• Ensure engagement content is grounded in the global portfolio strategy and highlights enterprise-level business impact, not tactical project updates
• Position AGS Tech's capabilities as a strategic business advantage through thought leadership and executive-level storytelling
4. Strategic Business Integration & Cross-Functional Leadership
• Counsel the AGS Tech Leader and directors on strategy and impact the field team across business units through portfolio decisions and team leadership
• Serve as the AGS Tech Leader’s strategic thought partner on enterprise-level business decisions, providing clarity across geos and enabling portfolio-level tradeoffs grounded in measurable business impact
• Partner with Finance to translate strategic direction into investment models, business cases, and funding frameworks that align with long-term portfolio priorities and capability development
• Define the capability and talent strategy that enables portfolio execution, translating strategic investment direction into skill requirements and capacity models in partnership with HR and Operations
• Act as enterprise integrator across geo leaders and key business stakeholders (Finance, HR, Operations), ensuring strategic roadmaps drive measurable business outcomes and competitive advantage
• Develop and institutionalize strategic frameworks that enable consistent, data-driven prioritization of initiatives across the global organization
5. Enterprise Portfolio Strategy & Investment Management
• Own organization-wide portfolio architecture and strategic investment decisions across AGS Tech
• Design and institutionalize the global portfolio strategy architecture across AGS Tech, establishing a unified enterprise lens that enables strategic prioritization, investment tradeoffs, and measurable impact visibility at the AGS Tech Leader level
• Define the strategic investments that drive where AGS Tech allocates capital, talent, and capabilities across geos — partnering with technical leaders to translate business strategy into technical direction
• Create enterprise-wide decision frameworks that enable the AGS Tech Leader to sequence major initiatives, assess global portfolio health, identify strategic gaps, and manage risk concentration across the business
• Drive cross-geo strategic alignment to ensure regional roadmaps reflect and reinforce the global direction, operating as the principal integrator across geo leaders
• Provide forward-looking strategic insight into portfolio evolution, competitive positioning, and differentiation opportunities grounded in business impact analysis
6. Program & Project Management
• Support and lead strategic initiatives and cross-functional projects contributing to organizational success
• Plan, lead, and facilitate leadership and team offsites, prioritizing messaging and presentation development
• Manage multiple high-profile projects of varying timelines simultaneously across distributed stakeholders without direct ownership of resources
• Oversee cross-channel go-to-market strategy execution
• Lead and facilitate VP-level leadership forums and strategic planning sessions — prioritizing agenda design, messaging, and outcome clarity
• Develop and track key engagement and portfolio KPIs, metrics, and dashboard frameworks to measure effectiveness and business impact
7. Team Leadership
• Manage team of strategists, planners, and engagement professionals
• Foster an inclusive and diverse culture through initiatives, training & education, and communications
• Develop talent and build organizational capability in strategic engagement
• Connect Finance, HR, Operations, and technical leadership around shared strategic priorities
• Build organizational capability in executive communications and portfolio management
- 7+ years of large-scale IT deployment or program experience
- 7+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 7+ years of technology role experience
- Bachelor's degree in Computer Science, Engineering, Math, Operations Research, or a related field
- Knowledge of distributed applications and the engineering lifecycle from conception to delivery
- Experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion- Experience implementing AWS/cloud services
- Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
- Experience managing large technical programs, particularly at high growth startups or large enterprises
- Experience working in a sales organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , NY, New York - 221,1 ,200.00 USD annually
Not Specified
Global Support Specialist I
✦ New
🏢 EVERSANA
Salary not disclosed
Overland Park, KS 1 day ago
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

THE POSITION:

As a Global Support Specialist l, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification.

Essential Duties And Responsibilities

Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

  • Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
  • Routing incoming incident and service requests to the appropriate support group
  • Maintaining accurate and timely records in issues tracking system
  • Maintaining service desk knowledgebase support documentation
  • Participating in professional development and team improvement initiative
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • All other duties as assigned.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

Expectations Of The Job

  • Individual will be expected to analyze end user hardware, operating system and business application issues
  • Communicate professionally and effectively with users to understand issues and propose solutions
  • Effectively manage service desk workload to meet publishing business SLAs
  • Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
  • Must have the ability to address system issues both on and off hours.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

  • Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system

Preferred Qualifications

  • Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
  • Knowledge of Microsoft 365 and Office applications
  • Knowledge of Apple IOS and OSX environments
  • Experience using an IT Service Desk platform, preferably Service Now.
  • Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
  • Ability to be on-call for critical off-hours support
  • Experience in the life science or health industry is a plus

Physical/Mental Demands And Working Environment

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others.

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at

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