Gladiator 2000 Jobs in Usa
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American Equipment Holdings, is one of the leading overhead crane solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy – take care of our customers and take care of our people.
We also believe that our people matter, which is why we are committed to providing our team members with competitive wages, attractive benefit offerings, and abundant training offerings. As one of the fastest growing companies in our industry, new opportunities are regularly available that enable our team members to develop, grow, and pursue their career passions.
Position Summary:
American Equipment, a leader in in-house crane fabrication, parts, service, and material handling is hiring a Crane Service Technician for our Pacific, WA branch. Join our team and be part of a 50+ year legacy to provide unmatched customer service!
Responsibilities:
- Perform on-site preventative maintenance, repairs, and modernizations on electric overhead traveling cranes
- Spend time consulting with customers on repair and safety related issues
- Troubleshoot equipment malfunctions and breakdowns.
- Generate sales leads during service calls
- Accurately and neatly document on the service report for the work performed.
- New crane wiring, assembly, installation, and start-up.
- Maintain a clean and safe work environment.
- Travel may be required. Work vehicle provided.
Required Skills/Abilities:
- Strong knowledge of AC/DC theory, as well as the ability to troubleshoot 480VAC 3 phase motor control systems. A.A. degree or Equivalent vocational-training or experience is preferred.
- A minimum of 2-year hands-on electro-mechanical maintenance
- Aptitude for both electrical and mechanical environments as well as familiarity with mechanical and electrical equipment
- Willingness to work overtime
- Possession of a valid driver’s license with good driving record
- Must pass drug-screen and background check
- Strong communication skills
- Proven commitment to safety
- Comfort with working at heights
- Experience in Variable Frequency drives and PLC programming a plus
- Crane maintenance experience a plus.
Schedule:
- 8 hour shift
- Monday to Friday
- On call or Overtime possible
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits and Bonuses
- Yearly stipend for safety boots up to $150
- Tool Reimbursement Program up to $500 annually
- Employee Referral Bonus: $2000
- Company service vehicle
- Cell phone
- Credit card for fuel
- Three Medical Plan offerings through Cigna
- FSA & HSA options for healthcare
- Critical Illness, Accidental, and Hospital Indemnity Plans
- Dental
- Vision
- STD & LTD
- Basic & Voluntary Life AD&D
- 4% Matching 401K
- 80 hours PTO
- Company provided PPE
American Equipment Holdings is an organization of leading overhead crane and hoist, industrial weighing, and below-the-hook service providers in the United States. Together, our companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist, rigging, and weighing and measurement needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training. American Equipment Holdings is one the largest and fastest growing companies in our space with more than 800 dedicated team members that serve thousands of customers throughout the United States.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Proof of right to lawfully work in the United States required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Requirements:
Compensation details: 36-60 Hourly Wage
PId71a21d5633f-37344-38647631
Date Posted:
2026-03-09Country:
United States of AmericaLocation:
US-CA-EL SEGUNDO-E01 ~ 2000 E El Segundo Blvd ~ BLDG E01Position Role Type:
OnsiteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearanceSecurity Clearance Type:
DoD Clearance: SecretSecurity Clearance Status:
Active and existing security clearance required on day 1At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.
We are currently seeking a Principal Software Security Engineer to join our Software Product Assurance team in Goleta, Santa Barbara County, CA as a SW Security Individual Contributor supporting development for the SW Product Assurance (embedded program protection and cyber) of our portfolio of programs at the site.
- Raytheon Goleta, Ca Location
What You Will Do:
Our mission is to provide world class Security Software to be used in developing and supporting deployed sensor systems on various platforms.
- Implement Software Security principles to embedded software design, development, integration, and testing of real-time sensor software.
- Develop software applications using C and C++ languages on a variety of computing platforms
- Ensure the SW Product Assurance processes are followed on our programs
- Understand real-time software design and the performance implications associated with specific System Security implementations.
- Work closely with cross functional Engineering teams to define and implement Test Driven Multidisciplinary Capability (TDMC) based execution development and deployment requirements.
- Work in a common development environment to support and facilitate program ability to leverage specific capabilities.
- Interface with customer community to review technical design and support verification of system maturity.
Qualifications You Must Have:
- Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of relevant software experience
- Experience with C / C++
- Experience with Xilinx UltaScale+ MPSoC, Versal, or similar Embedded Processors
- Experience with embedded OS like VxWorks, Embedded Linux, or similar
- Embedded Software Security experience
- Active and transferable U.S. government issued Secret security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
Qualifications We Prefer:
- Experience/knowledge of any of the following:
- Designing, implementing, testing, or fielding real-time security-oriented solutions on Department of Defense (DoD) programs (embedded experience highly preferred)
- Cyber security experience. Using security-relevant tools and devices for security auditing, network security, host/server security, communication security, or policy management.
- Secure boot, containerization and hardening concepts
- Static analysis concepts, methods & tools
- Petalinux/Yocto operating systems
- Cryptographic Algorithms
- Agile/Scrum/Kanban frameworks and DevSecOps environments
- Python / Perl
- Knowledge of modern computer architecture and hardware technologies including:
- ARM Architecture
- Interface protocols: PCIe, GPIO, I2C, SATA
- Field Programmable Gate Arrays (FPGAs)
- Application-Specific Integrated Circuits (ASICs)
- Using software configuration management and bug tracking tools
- Experience with validation and verification of software applications
- Experience in a technical leadership role to grow and lead a small technical team
What We Offer:
- We offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
- Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
- Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
- This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.The salary range for this role is 118,300 USD - 224,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
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As a Customer Service Parts Consultant in Melbourne, FL (Onsite), you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing Provide online customers with a professional sales experience that positively influences the customers purchasing decision.
The primary customer contact channel is phone.
The Ecommerce Parts Sales Consultant will provide assistance with completing pre- and post-purchase support, purchase transactions, document customer interactions, locate requested information, and provide navigational assistance.
The Ecommerce Parts Sales Consultants have a high level of problem-solving skills focusing on meeting customer needs through assumptive sales strategies and providing incentive(s) to customers to increase customer purchases.
During a Typical Day, You’ll Receive inbound phone calls and emails through the Ecommerce Portal Effectively utilize multiple systems in providing prompt, courteous, and accurate information Resolve complex interactions using the appropriate escalation process Use appropriate resources find solutions for basic to intermediate level issues; consulting with the SME or Team Lead, as necessary to resolve concerns Follow up with the customer when needed utilizing phone and/or email Participate in daily information exchanges to remain knowledgeable of process and procedures Ability to support and advocate for consumer sales and product inquiries Assists in formulation of problem-solving techniques for newly discovered issues Maintain exceptional product knowledge as it relates to program support Handle additional projects and assignments as directed Additional duties as assigned What You Bring to the Role Minimum high school diploma required Some college or vocational training preferred Strong problem-solving, troubleshooting experience Sales Experience, required Automotive Background, preferred Parts/Service Advisor Experience, preferred What You Can Expect Start Date February 16, 2026 Pay rate of $15 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) A Bit More About Your Role Hours of Operation Monday to Friday 8:30am to 7 pm and Saturday 8 am to 5 pm EST About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
As a FSR Advanced Support Specialist in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The FSR Advanced Support Specialist provides dedicated administrative and analytical support to the FSR program, working closely with the Ford client and the Percepta Operations Manager to execute daily operational tasks.
While the role requires a high level of proficiency in reporting — including the ability to build complex Excel reports, analyze findings, and track performance metrics — its primary focus is on administrative coordination and program support.
The specialist acts as a key resource for data-driven decision-making and process improvements.
Additionally, the role serves as a secondary resource for triaging issues during bridge calls on an as-needed basis.
During a Typical Day, You Will: Administrative & Operational Support •Execute administrative priorities as directed by the Ford client and the Percepta Operations Manager to ensure the smooth day-to-day functioning of the FSR program.
•Manage and prioritize ad hoc tasks and special projects from the Operations team, acting as a flexible resource for program needs.
•Collaborate with Operations leadership to identify operational inefficiencies and recommend process improvements to streamline call center workflows.
•Participate in bridge calls to assist in triaging and resolving urgent program issues as needed (this is a secondary requirement).
•Represent Percepta and the FSR program in a professional manner during client meetings and internal stakeholder discussions.
•Reporting & Data Management •Develop, design, and maintain user-friendly reports and dashboards that translate complex contact center data into actionable insights for Ford and Percepta leadership.
•Utilize Excel skills to build and enhance performance tracking tools, ensuring all formulas and data structures are efficient and scalable.
•Analyze and interpret data trends to identify performance gaps, providing specific recommendations to management to help meet program KPIs.
•Ensure the total integrity and accuracy of all reports and data exports prior to delivery to the client.
•Provide tracking for special initiatives, such as pilot programs or control group processes, to measure the impact of program changes.
•Program Maintenance •Maintain a deep understanding of the FSR platform and business objectives to ensure reporting and administrative tasks remain aligned with program goals.
•Review existing reporting structures regularly, recommending enhancements or the retirement of obsolete metrics to improve efficiency.
•Coordinate with internal Percepta reporting teams and outside vendors to ensure data consistency across all platforms.
•Ensure the prompt delivery of all recurring and one-time deliverables according to established schedules.
•Adapt to program launch needs and shifting priorities as the FSR program evolves.
•Miscellaneous •Work on activities and/or projects as requested by Ford client and Percepta Operations Manager.
•Represent Percepta in a professional manner, both internally as well as with outside organizations.
•Provide support and troubleshooting pertaining to dashboards and reporting What You Bring to the Role •High School diploma required.
•BA/BS degree in Technology, Business, Economics, or Statistics, or equivalent work-related experience preferred.
•Experience with reporting/analytics required.
(2 years) •Familiarity with call center processes and technology is required (1 years) •Ability to review internal telephony system reporting and understand core call center KPIs (handle time, wrap time, etc.) •Previous experience in a call center environment required.
(1 years) Skills •Strong analytical ability required.
•Must be able to draw conclusions from raw data and summarize results quickly and efficiently o Microsoft Excel skills
- ability to quickly gather and organize data off of Excel Sharepoint files and navigate formulas pivot tables with ease • Experience with MS office.
• Excellent written and verbal communication skills, specifically an ability to communicate effectively across all management levels o Ability to create one pagers/shareouts on trends, data, help needed, etc.
• Good problem-solving skills
- able to creatively resolve complex situations.
• A self-directed work style.
• Proven ability to manage multiple, concurrent activities.
• Proven ability to perform in a fast-paced environment and with minimal supervision.
• Strives to create a supportive environment conducive to continuous improvement.
• Translates problems into practical solutions.
Other • Call center environment • Knowledge of company systems and applications to support Percepta management.
• Provide excellent customer service for internal and external customers on questions and issues.
• Provide follow-up reporting for a variety of program initiatives.
• Position requires onsite presence 3 days/week and a professional at-home environment for days the work is done remotely.
• This position requires a high level of professional integrity.
Client and employee information must be kept confidential.
What You Can Expect Pay rate of $21.64 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
To learn more visit FMCSA’s Safety and Fitness Records SAFER system’s web address: Penske Logistics' DOT Number: 268015 Why Penske? Ready to put your truck-driving career in high gear? Make the shift and fuel your career as a CDL Class A Yard Truck Driver for Penske.
When you join Penske, you join a team of professional truck drivers committed to delivering products safely and on time.
And we’re proud to haul freight for some of the world’s leading brands.
(Yes, we’re more than just the yellow trucks.) But it’s more than that.
It’s about incredible customer service and building relationships with your accounts.
When you drive for Penske, you’re representing Penske, but you’re also representing your clients.
In fact, you’ll probably be driving their branded trucks and wearing their uniform.
You’ll be on the move with Penske and so will your career.
We have tons of training opportunities for you.
And with locations across the nation, you can also move to a new city.
Best of all, you’ll be with a stable, nationwide company that is known for having the best equipment, great management, clear communication and a fantastic safety record.
We pay every Friday, and for most of our driving positions, you’re home daily.
Yes, daily.
Are you ready to take it to the next level? Come drive for Penske.
Qualifications: • Valid Class A CDL required.
Applicants must be domiciled in the U.S.
and licensed in their state of residence • Currently hold, or ability to obtain, a non-excepted interstate DOT medical card required • 1 year of documented tractor-trailer experience in the last 3 years required, or 2 years of documented tractor-trailer experience in the past 5 years • 3 years DMV/MVR record with two or fewer moving violations or accidents • Follow all federal and/or state laws, regulations, and/or agency rules, standards and guidelines • Regular, predictable, full attendance is an essential function of the job • In order to be compliant with federal law (49 C.F.R.
391.11(b)(2)), this role requires English language proficiency • Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.
• This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.
Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate must be able to see and hear.
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit.
The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
• The associate must be able to legally operate a motor vehicle and safely and frequently enter/exit the vehicle as well as the rear cargo area.
Penske is an Equal Opportunity Employer.
About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies.
With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
Visit Penske Logistics to learn more.
Job Category: Driver Job Family: Drivers Address: 8751 Gas House Pike Primary Location: US-MD-Frederick Employer: Penske Logistics LLC Req ID: 2601417
As a Dealer Experience Specialist in Melbourne Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Proactive LIIVE Dealer Experience Specialist (DSX) is the single point of contact for the dealer assisting them in reducing the number of days down or vehicle off road (VOR) for fleet customers.
They will liaise with dealerships and subject matter experts as needed to resolve cases as quickly as possible and are empowered to make decisions using customer satisfaction tools to resolve dealer problems getting vehicles repaired and back on the road for fleet customers.
The Proactive LIIVE derives work from the Uptime Global System around Repair Order (RO) Case Management.
When a case arrives in the RO system, the Proactive LIIVE DSX will reach out to their designated dealer via a variety of channels to work the case to resolution.
The Proactive LIIVE DSX also assists dealers with the dealer to dealer (D2D) process of selling parts between dealers to expedite the handling of the RO process leveraging a variety of systems and resources.
The LIIVE DXS Pro-Active team provides support for small, medium and large-sized companies that rely on their vehicles being on the road not at the dealership.
Any delays getting the vehicle back on the road impact the bottom line of the fleet customer.
If the LIIVE DSX does not respond quickly and efficiently to get the vehicle back on the road, there is the potential loss of business for the client.
During a Typical Day, You’ll Act as the single point of contact for assigned dealer to completely work the case to resolution Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm while guiding the dealer from their initial contact through case resolution Responsible for following up on cases at their assigned dealers to ensure the dealer responds appropriately to Repair Orders (RO).
Develop plan with the dealer for repair including assisting in the D2D process Tenaciously track down parts delay- escalate, monitor, and help resolve part delay issues; assist dealers who are selling parts between themselves.
Assist dealerships with warranty/ESP claims concerns Identify trends and report out on business improvement opportunities.
Process RAV uploads as required, including replacement, SCP and ESP requests Process Technical Assistance Requests when applicable and follow-up to ensure issue was resolved Process all vehicle Webform requests for those vehicles with repairs Act as a resource for product knowledge and service support Responsible for resolving dealer issues using all available resources, including, Subject Matter Experts’, Field Service Engineers, and Resolution Specialists Return all email and voice mail messages promptly and follow up with dealers on time Responsible for documenting dealer inquiries and concerns Provide feedback to management for the continued and improved performance of the department to foster positive results and growth Work as a team player – assist other team members when in need of support Other duties as assigned Case Management Practical application of time management is critical as specialists will focus on handling cases from initial concern to resolution DSX will be trained on processes which include understanding of local laws DSX will handle cases within client’s established timeline Successful agents in this role will utilize resources including onsite Knowledge Base, Dealerships, local resources, and Tech SME’s for case progression Keeping promises is critically important to success; the DXS must follow-up with assigned dealer on updates and timelines and update the RO system for the client.
What You Bring to the Role High School Diploma required; Associate or Bachelor’s degree preferred Experience 2 years’ experience in a Customer Relations Contact Center or hospitality industry 2 years’ experience relationship building preferably at the corporate level Knowledge of the automotive industry a plus Experience in a luxury field (hospitality or brand product) a plus High level of trust and integrity Strong verbal and written communication skills Detailed listening skills Disciplined to work independently Strong customer focus through developed interpersonal and relationship building skills Time management and prioritization skills to complete projects for fleet customers Exhibit strong follow up and organizational skills, in both verbal and written communication Ability to reach specified goals as set forth and meet performance expectations Conflict resolution skills – listen to the customer Exercise good service and business judgment with end goal of customer satisfaction Excellent English language, oral and written, with grammatical knowledge and etiquette Experience swaying the opinion of others through verbal and/or written correspondence Ability to work calmly under pressure Displays professionalism in demeanor, language and appearance Ability to blend personality with professional demeanor to provide comfortable conversation to resolve issues Use of technology for product resourcing to resolve customer issues Ability to work through multiple computer screens Typing Skills – ability to listen and capture information at the same time Knowledgeable in MS Office, Email Must be able to interact with all internal and external departments and contacts Must represent Percepta professionally with all customers and external organizations and contacts What You Can Expect Pay rate of $18.34 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
As a Automotive Technical Specialis working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Technical Support Specialist's role is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues.
The Technical Support Specialist follows documented protocols for first-contact resolution, escalations to second-level support, and follow-up to resolve dealer technical concerns.
During a Typical Day, You’ll Responsibilities: • Initially lead in providing support resources and repair strategies to dealer service teams.
• Assist dealers’ technical assistance request.
• Provide real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim.
• Provide real-time technical subject matter expertise to agents and dealer.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to dealerships regarding the status of submitted claims within client-specified timeframes.
• Communicate with dealers and repair facilities in a professional, knowledgeable manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Properly log all dealer contacts into the appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
• Assist dealers via phone and email.
• Walk the dealer through all facets related to the escalating technical concerns.
• Escalate for additional assistance when needed.
Manage dealer escalation concerns/issues.
• Document processes where there are no current standards.
• Maintain a positive work environment that fosters team performance; support and contributes to open communication.
• Identify and report all concerns regarding the program to the appropriate Manager.
• Adhere to and support all Percepta business and quality initiatives and company policies and procedures.
• Attend and participate in team meetings.
• Demonstrate leadership capabilities.
What You Bring to the Role: Education • High School Diploma required • Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •2 or more years of automotive technical knowledge or position-related experience required.
•Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training required •Diesel, Gas, Hybrid, and EV engine diagnosis and repair experience preferred •ASE, manufacturer, or state technician certifications in automotive service and/or repair preferred •Experience managing and maintaining application use preferred Skills • Strong communication, customer service, and organizational skills • Strong problem-resolution and decision-making skills • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to speak confidently about repair procedures • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems.
• Communicate and articulate in a professional and effective manner both verbally and written.
• Ability to exercise independent judgment and decision-making.
• Reasoning ability and logical thinking.
• A good listener with a proven ability to build relationships with all types of people.
• Strong time management skills, attention to detail, and outstanding follow-up skills.
• The ability to work well under pressure with tight deadlines.
A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
#LI-onsite
Distribution Warehouse Associate – Weekend Shift
About Life at PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
Our Distribution Centers are hiring full-time associates for a variety of shifts. PetSmart offers four 10-hour weekday shifts, or three 12-hour weekend shifts. Shifts vary by location and may include shift differential pay. Below is an example of shifts within the Distribution Center:
Morning Shift is Monday - Thursday from 5am - 3:30pm
Afternoon/overnight shift is Monday-Thursday 4pm-2:30am
Weekend Shift is Friday - Sunday from 5am - 5:30pm
Benefits that benefit you
- Paid weekly
- 3 and 4-day work weeks
- Health & Wellness Benefits
- Shift Differentials
- Pay for Performance
- Referral bonus
- 401k plan with company match
- Tuition assistance
- Associate discounts
- Paid time off
- Career pathing
- Development opportunities
Learn more, earn more!
Here at PetSmart, we put YOU in charge of your paycheck and career! We’re proud to foster a goal-driven environment where your hard work and results are recognized and rewarded.
- Step increases: We value your continued growth and development and offer 6 pay increases over for your first 24 months!
- We believe associates do the majority of their learning and development during the first 2 years of service therefore, we have a seven-step pay program during this time. This includes 6 automatic wage increases after your starting pay rate. 4 in the first year of service and 2 more in your second year.
- Pay-for-performance program: Earn up to $4.00 MORE PER HOUR when exceeding productivity goals
- Team bonus multiplier so when the DC does well, you do well, too!
- Pay increases with promotions
- Recommend your friends and family and earn up to $2000 & 4 paid Discretionary Days for additional time off as part of our Associate Referral Bonus Program
The impact you’ll make
As a Distribution Associate, you will be part of an energetic team environment with the opportunity to work in a variety of positions in our warehouse:
- Picker & Packer: Picks store specific product from modules into totes and on conveyor belt, pack larger product to stack on pallets, automated WMS
- Stocker & Cherry Picker: Places handpicked products into designated modules or reserve docking locations
- Receiver & Unloader: While unloading trailers you'll scan products into inventory; sorts mixed SKU pallets for stocking and replenishment
- Loader: Ensures trailers are loaded with accuracy to optimize capacity
What we're looking for
- Passion for pets and people and the desire to grow a fulfilling career
- High school diploma or equivalent preferred.
- Ability to apply basic instructions and procedures and responds to standard requests
- Ability to bend, twist, stretch, push, pull and carry and lift up to 50 pounds
- Comfortable alternating between standing, sitting and or walking for an entire shift which is typically 10-12 hours
- Willing and able to operate powered industrial and mechanical equipment including but not limited to reach truck, standups, dock stocker and pushcarts *proper training and safety standards are provided
- Work in various temperatures and noise levels
Do what you love
We are delighted you are interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We are excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at must be over the age of 18 (except in Montana or where otherwise required by local or state law)
The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law
Distribution Warehouse Associate – Morning Shift
About Life at PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
Our Distribution Centers are hiring full-time associates for a variety of shifts. PetSmart offers four 10-hour weekday shifts, or three 12-hour weekend shifts. Shifts vary by location and may include shift differential pay. Below is an example of shifts within the Distribution Center:
Morning Shift is Monday - Thursday from 5am - 3:30pm
Afternoon/overnight shift is Monday-Thursday 4pm-2:30am
Weekend Shift is Friday - Sunday from 5am - 5:30pm
Benefits that benefit you
- Paid weekly
- 3 and 4-day work weeks
- Health & Wellness Benefits
- Shift Differentials
- Pay for Performance
- Referral bonus
- 401k plan with company match
- Tuition assistance
- Associate discounts
- Paid time off
- Career pathing
- Development opportunities
Learn more, earn more!
Here are PetSmart, we put YOU in charge of your paycheck and career! We’re proud to foster a goal-driven environment where your hard work and results are recognized and rewarded.
- Step increases: We value your continued growth and development and offer 6 pay increases for your first 24 months!
- We believe associates do most of their learning and development during the first 2 years of service; therefore, we have a seven-step pay program during this time. This includes 6 automatic wage increases after your starting pay rate. 4 in the first year of service and 2 more in your second year.
- Pay-for-performance program: Earn up to $4.00 MORE PER HOUR when exceeding productivity goals
- Team bonus multiplier so when the DC does well, you do well, too!
- Pay increases with promotions
- Recommend your friends and family and earn up to $2000 & 4 paid Discretionary Days for additional time off as part of our Associate Referral Bonus Program
The impact you’ll make
As a Distribution Associate, you will be part of an energetic team environment with the opportunity to work in a variety of positions in our warehouse:
- Picker & Packer: Picks store specific product from modules into totes and on conveyor belt, pack larger product to stack on pallets, automated WMS
- Stocker & Cherry Picker: Places handpicked products into designated modules or reserve docking locations
- Receiver & Unloader: While unloading trailers you'll scan products into inventory; sorts mixed SKU pallets for stocking and replenishment
- Loader: Ensures trailers are loaded with accuracy to optimize capacity
What we're looking for
- Passion for pets and people and the desire to grow a fulfilling career
- High school diploma or equivalent preferred.
- Ability to apply basic instructions and procedures and responds to standard requests
- Ability to bend, twist, stretch, push, pull and carry and lift up to 50 pounds
- Comfortable alternating between standing, sitting and or walking for an entire shift which is typically 10-12 hours
- Willing and able to operate powered industrial and mechanical equipment including but not limited to reach truck, standups, dock stocker and pushcarts *proper training and safety standards are provided
- Work in various temperatures and noise levels
Do what you love
We are delighted you are interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We are excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at must be over the age of 18 (except in Montana or where otherwise required by local or state law)
The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
Distribution Warehouse Associate – Morning Shift
About Life at PetSmart
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
Our Distribution Centers are hiring full-time associates for a variety of shifts. PetSmart offers four 10-hour weekday shifts, or three 12-hour weekend shifts. Shifts vary by location and may include shift differential pay. Below is an example of shifts within the Distribution Center:
Morning Shift is Monday - Thursday from 5am - 3:30pm
Afternoon/overnight shift is Monday-Thursday 4pm-2:30am
Weekend Shift is Friday - Sunday from 5am - 5:30pm
Benefits that benefit you
- Paid weekly
- 3 and 4-day work weeks
- Health & Wellness Benefits
- Shift Differentials
- Pay for Performance
- Referral bonus
- 401k plan with company match
- Tuition assistance
- Associate discounts
- Paid time off
- Career pathing
- Development opportunities
Learn more, earn more!
Here are PetSmart, we put YOU in charge of your paycheck and career! We’re proud to foster a goal-driven environment where your hard work and results are recognized and rewarded.
- Step increases: We value your continued growth and development and offer 6 pay increases for your first 24 months!
- We believe associates do most of their learning and development during the first 2 years of service; therefore, we have a seven-step pay program during this time. This includes 6 automatic wage increases after your starting pay rate. 4 in the first year of service and 2 more in your second year.
- Pay-for-performance program: Earn up to $4.00 MORE PER HOUR when exceeding productivity goals
- Team bonus multiplier so when the DC does well, you do well, too!
- Pay increases with promotions
- Recommend your friends and family and earn up to $2000 & 4 paid Discretionary Days for additional time off as part of our Associate Referral Bonus Program
The impact you’ll make
As a Distribution Associate, you will be part of an energetic team environment with the opportunity to work in a variety of positions in our warehouse:
- Picker & Packer: Picks store specific product from modules into totes and on conveyor belt, pack larger product to stack on pallets, automated WMS
- Stocker & Cherry Picker: Places handpicked products into designated modules or reserve docking locations
- Receiver & Unloader: While unloading trailers you'll scan products into inventory; sorts mixed SKU pallets for stocking and replenishment
- Loader: Ensures trailers are loaded with accuracy to optimize capacity
What we're looking for
- Passion for pets and people and the desire to grow a fulfilling career
- High school diploma or equivalent preferred.
- Ability to apply basic instructions and procedures and responds to standard requests
- Ability to bend, twist, stretch, push, pull and carry and lift up to 50 pounds
- Comfortable alternating between standing, sitting and or walking for an entire shift which is typically 10-12 hours
- Willing and able to operate powered industrial and mechanical equipment including but not limited to reach truck, standups, dock stocker and pushcarts *proper training and safety standards are provided
- Work in various temperatures and noise levels
Do what you love
We are delighted you are interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We are excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
*This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at must be over the age of 18 (except in Montana or where otherwise required by local or state law)
The employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
