Github Staff Software Engineer Salary Jobs in Usa

Be a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involvement, you will have the chance to create a career you can be proud of. Your new trajectory starts here at Launch!

The Role:

Launch is actively seeking a visionary Solutions Architect / Principal Software Engineering Lead (AI) to design and deliver modern engineering and applied AI solutions across client engagements. This role blends deep hands‑on engineering, architectural leadership, AI system design, and client advisory. You will operate across system design, production‑grade engineering, multi‑agent architectures, cloud platform strategy, and the development of Launch’s AI practice.

Responsibilities Include:

Architecture & Technical Strategy

• Define the technical direction for client engagements end-to-end: discovery, design, build, and production hardening.
• Assess client technology ecosystems and identify high-impact opportunities for AI/ML integration.
• Lead architecture reviews, design sessions, and technology selection across cross-functional stakeholder groups.
• Translate ambiguous business problems into concrete engineering plans with clear scope, milestones, and risk callouts.

AI Engineering & Delivery

• Architect production agentic systems including multi-agent orchestration, agent harnesses, skill/tool composition, human-in-the-loop checkpoints, and inter-agent communication protocols (e.g., A2A, MCP).
• Build and govern MCP server ecosystems: design, deploy, and secure Model Context Protocol integrations connecting AI agents to enterprise data sources, internal APIs, and third-party platforms.
• Define agent skill and capability frameworks including reusable skill libraries, prompt engineering standards, and evaluation harnesses for consistent agent behavior across engagements.
• Architect RAG pipelines, fine-tuning workflows, and model lifecycle infrastructure (training, serving, experiment tracking) as foundational components of agentic systems.
• Integrate AI platforms and APIs (Azure OpenAI, Amazon Bedrock, Anthropic, Vertex AI) into production systems with enterprise-grade reliability, cost governance, and observability.
• Establish AI-native development practices: embed tools such as Claude Code, Cursor, and GitHub Copilot into team workflows with standards for AI-assisted code review, test generation, and documentation.
• Design evaluation and observability infrastructure including LLM eval frameworks, red-teaming, behavioral drift detection, and production monitoring across tool call chains, latency, and failure modes.
• Apply responsible AI governance: define guardrails, access controls, and audit patterns for agentic workflows in enterprise environments including scope containment and escalation paths.

Hands-On Engineering

• Write production code and lead by example — this role requires someone who is still close to the code.
• Design cloud-native architectures across multiple hyperscalers (AWS and Azure primarily) microservices, event-driven systems, serverless, and containerized workloads.
• Define and implement infrastructure-as-code using tools such as Terraform, Pulumi, CloudFormation, or Bicep.
• Design and optimize CI/CD pipelines, GitOps workflows, and container orchestration using Docker and Kubernetes.
• Establish observability and reliability practices using tools such as Datadog, Prometheus, Grafana, CloudWatch, or Azure Monitor.
• Drive security-by-design across the delivery lifecycle including IAM, network architecture, secrets management, and compliance automation.

Leadership & Client Advisory

• Lead engineering teams ranging from small squads to 10+ person delivery teams, scaling leadership approach to the needs of each engagement.
• Mentor and develop engineers at all levels through code reviews, pairing, and design coaching.
• Operate as a trusted advisor to client technical leadership and executive stakeholders. Communicate trade-offs clearly and build confidence.
• Influence without direct authority — driving alignment across cross-functional teams through technical credibility and stakeholder management.
• Lead discovery and requirements elicitation, surfacing the underlying business need beyond the stated request.
• Produce clear written artifacts: technical proposals, architecture decision records, SOWs, and executive-level status communication.
• Grow client relationships and identify follow-on opportunities through proposal contributions and delivery-driven account expansion.
• Contribute to Launch's growth — practice development, thought leadership, and hiring.

Qualifications:

Must-Haves:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• 10+ years in software engineering with demonstrated experience in architecture and technical leadership roles.
• 3+ years hands-on with AI/ML in production. Broad fluency across generative AI (LLMs, RAG, fine-tuning, agents), MLOps (model serving, pipelines, experiment tracking), and AI-integrated product development.
• Consulting or client-facing delivery experience with a proven ability to integrate into client organizations and establish credibility with technical and executive stakeholders.
• Full-stack engineering capability across frontend, backend, infrastructure, and data layers. Proficiency in multiple modern languages (e.g., Python, TypeScript/Node.js, C#/.NET, Java, or Go) with the ability to move between them as engagements require.
• Multi-hyperscaler depth across AWS and Azure, including their respective AI/ML service ecosystems (Bedrock, SageMaker, Azure OpenAI, Azure ML). GCP experience is a plus.
• Strong fundamentals in distributed systems, event-driven architecture, API design, and DevOps/platform engineering.
• Experience leading engineering teams in agile delivery environments.
• Business acumen with the ability to connect architecture decisions to cost, timeline, and organizational impact.
• Executive presence and communication skills effective with both technical and non-technical audiences.
• Proven ability to operate in ambiguous environments and adapt to diverse client cultures.

Strong Differentiators

• Experience contributing to the development of AI engineering practices, reusable frameworks, or internal accelerators within a consulting or enterprise environment.
• Experience advising C-suite or VP-level stakeholders on AI strategy, investment prioritization, and organizational readiness.
• Depth with agentic AI frameworks (LangChain, LangGraph, LangSmith, LlamaIndex, Semantic Kernel, CrewAI) and emerging standards like MCP (Model Context Protocol).
• Experience with enterprise data platforms (Databricks, Snowflake, BigQuery) in the context of AI/ML workloads.
• Cloud architecture certifications across AWS and Azure (AWS SA Professional, Azure Solutions Architect Expert).
• Published writing, open-source contributions, or conference speaking that demonstrates thought leadership in AI or software architecture.
• Domain depth in industries such as healthcare, financial services, retail, or public sector.

Compensation & Benefits:

As an employee at Launch, you will grow your skills and experience through a variety of exciting project work (across industries and technologies) with some of the top companies in the world! Our employees receive full benefits—medical, dental, vision, short-term disability, long-term disability, life insurance, and matched 401k. We also have an uncapped, take-what-you-need PTO policy. The anticipated base wage range for this role is $190,000 to $230,000. Education and experience will be highly considered, and we are happy to discuss your wage expectations in more detail throughout our internal interview process.

Job Title: Senior Project Engineer

Location: Lathrop, CA

Direct hire full time perm job

JD

• We are seeking a highly skilled Senior Project Engineer to lead the technical execution of complex precast projects. In this pivotal role, you will bridge the gap between sophisticated structural design and successful project delivery. You will manage the entire project lifecycle, ensuring that every element—from initial drawing preparation to final onsite installation—meets our rigorous standards for quality and efficiency.

Key Responsibilities

• Technical Leadership: Lead the engineering, structural analysis, and technical specification for multiple concurrent precast projects.
• Project Management: Oversee project lifecycles from award to closeout, managing schedules, budgets, and resource forecasting.
• Design & Optimization: Provide expertise in the design of precast elements and internal plant improvement projects, including ancillary structures and manufacturing facilities.
• Stakeholder Liaison: Serve as the primary technical point of contact for clients, architects, and public agencies (including Caltrans) to ensure contractual obligations are met.
• Mentorship: Supervise and develop a team of project engineers and drafters, fostering a culture of high performance and continuous improvement.
• Safety & Quality: Enforce strict HSE protocols and implement rigorous quality control processes to ensure compliance with industry and agency standards.
• Field Representation: Occasionally visit jobsites to oversee installation and represent the company’s technical interests on-the-ground.

Professional Qualifications

• Licensure: Active California Professional Engineering (P.E.) License is required.
• Experience: Minimum of 5 years in precast concrete design and project management within the construction or manufacturing industry.
• Technical Proficiency: * Expertise in structural analysis software (e.g., RISA-3D, ETABS, or SAP2000).
• High proficiency in drafting software and Bluebeam; experience with BIM is a significant plus.
• Advanced skills in Microsoft Office Suite.
• Education: Bachelor’s Degree in Civil Engineering or a related field (Post-graduate degree preferred).
• Soft Skills: Exceptional oral and written communication, strong presentation skills, and a proven track record of managing cross-functional teams.
• Logistics: Valid California Driver’s License and legal authorization to work in the U.S. without sponsorship.

The Senior Project Engineer, is responsible for preparing engineering drawings and managing (planning, forecasting, resourcing, etc.) projects in the public and private sectors. The Senior Project Engineer is responsible for the engineering and technical specification of ongoing projects for the proper implementation of all project elements. The Senior Project Engineer is to establish and maintain professional relationships with customers, vendors, and staff members during the course of the project and must be able to communicate effectively both orally and in writing. The Senior Project Engineer will work closely with the Chief Engineer, President, other Project Engineers, Detailers/Drafters and work with staff across departments to ensure successful project delivery within

scope, budget and schedule. Occasionally, the Senior Project Engineer will be required to work at project jobsites to oversee the installation of products as a representative.

Duties/Responsibilities

• Health and Safety: Ensure strict adherence to health, safety, and environmental regulations and protocols to maintain a safe working environment for all stakeholders.
• Project Management: Lead and manage multiple precast concrete projects concurrently, from project award to contract closeout, ensuring adherence to project timelines (schedule), budgets, and quality standards.
• Project Planning and Coordination: Collaborate with internal teams and external stakeholders to develop project plans, schedules, and budgets. Coordinate project activities, resources, and materials to ensure timely and efficient project execution. Conduct and attend regular project meetings to monitor progress, address issues,
• and ensure alignment with project goals.
• Engineering Design: Provide technical expertise in the design and engineering of precast concrete elements, including structural analysis, detailing, and optimization. Provide technical expertise in the design, engineering and detailing of plant improvement projects (eg. ancillary building structures, casting beds and manufacturing facilities).
• Client and Agency Interaction: Serve as the primary point of contact for clients, architects, engineers, contractors and agencies (eg. Caltrans) throughout the project lifecycle, addressing inquiries, resolving issues, and managing expectations effectively.
• Team Leadership: Supervise and mentor project engineers, drafters, and support staff, fostering a collaborative and high-performance work environment.
• Risk Management: Identify potential risks and challenges associated with project execution and develop proactive mitigation strategies to minimize impact and ensure project success.
• Quality Control: Implement and enforce rigorous quality control processes to uphold product quality and compliance with industry standards and specifications. Assist in developing and maintaining quality control

Required Skills/Abilities

• Minimum of 5 years of experience in precast concrete design, engineering, and project management within the construction industry.
• Highly proficient with structural analysis and design software (e.g., RISA-3D, ETABS, SAP2000).
• Highly proficient with drafting software and Bluebeam software. Proficiency with BIM software is desirable.
• Highly proficient with Microsoft Office software (eg. Word, Excel, Powerpoint, Outlook)
• Strong leadership, communication, and interpersonal skills with the ability to effectively collaborate and influence cross-functional teams.
• Strong technical mentorship skills.
• Proven track record of successfully delivering complex precast concrete projects on time and within budget.
• Thorough understanding of construction methodologies, building codes, agency standards and industry standards related to precast concrete manufacturing and installation.
• Excellent problem-solving skills, attention to detail and excellent presentation skills.

Education and Experience

• Bachelor's Degree in Civil Engineering or a related field. A post-graduate degree is not mandatory but desirable.
• California Professional Engineering License (P.E.) required.
• Valid California Driver's License
• Work authorization, the right to work in the United States without sponsorship

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems in air and space that impact people’s lives around the world today, and for generations to come. Our work preserves freedom, democracy, and advances human discovery and our understanding of the universe. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future and have a lot of fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they’re making history.

Northrop Grumman has an opening for a Principal or Senior Principal DevOps Engineer to join our team of qualified, diverse individuals. This position can be located in Roy, UT, Bellevue, NE, or Huntsville, AL.

As an DevOps Engineer, you will

• Develop scripts, workflows, and playbooks for storage provisioning, automation, and backup integration.

• Design, build, maintain and own SDP‑compliant CI/CD pipelines, ensuring they incorporate security checks, automated patching, and governance requirements.

• Develop containers with Podman and orchestrate deployments on Kubernetes (or similar platforms).

• Create and maintain IaC using Ansible (or comparable tools) to provision and configure cloud resources, containers, and networking components.

• Write automation scripts and playbooks in Python, Go, Bash, or other languages for building images, running SAST scans, and automating repetitive tasks.

• Develop and evolve build, deployment, and release processes, including versioning, artifact storage, and promotion across environments.

Basic Qualifications

• Must have an active U.S. Government DoD Secret security clearance at time of application, current and within scope, with an ability to obtain and maintain Special Access Program (SAP) approval as determined by the company to meet its business need

• Hold or have the ability to obtain Security + CE (or other DoD 8570/8140 certification)

• Level 3 (T3): 5 Years with Bachelors in Science from an accredited university; 3 Years with Masters; 1 Year with PhD or

  4 additional years of relevant experience in lieu of a degree.

• Level 4 (T4): 8 Years with Bachelors in Science from an accredited university; 6 Years with Masters; 4 Years with PhD or

  4 additional years of relevant experience in lieu of a degree.

• Experience with developing CI/CD workflows and utilizing tools such as Nexus, Maven, Jira, GitLab, and Release Management

• Hands-on experience with Infrastructure as Code tools (e.g., Puppet, Chef, Ansible.)

• Programming and scripting experience in a UNIX environment (GoLang, C++, Perl, Python, Bash, Ruby, Shell, Scripts)

Preferred Qualifications

• Experience with Kubernetes, Docker, and/or other cloud orchestration tools and technologies

• Experience with Podman, Buildah, Skopeo and/or other container tools and technologies

• Experience with CI/CD best practices, automated builds and tests, quality gates, software quality, and CI tools, i.e., Jenkins

• Experience with configuration management tools, i.e., Git, GitHub,

• GitLab, Bitbucket, others Familiarity with branching strategies, gated commits, source-controlled management, etc. Familiarity with the principle of DevSecOps

• Familiarity with Atlassian Tool Suite Jira, Confluence Familiarity with using a Nexus Repository

• Familiarity with security coding standard best practices, static and dynamic scanning tools, i.e., SonarQube, Fortify, Coverity, PCLint, Anchore, Nexus Lifecycle, etc.

• Familiarity with Agile Development

We are seeking a Senior Robotic Simulation Engineer with deep, hands-on expertise in building high-fidelity simulation environments and synthetic data pipelines using NVIDIA Isaac Sim or similar.

In this role, you will directly contribute to the development of scalable, realistic virtual worlds that power the training and validation of robotic foundation models for perception, planning, and manipulation.

At GM’s manufacturing technology development team, you’ll work closely with robotics and AI teams within the Manufacturing Technology Development (MTD) team to create simulation scenes that replicate complex manufacturing environments, generate diverse synthetic datasets, and build robust data workflows that accelerate model development and deployment.

Key Responsibilities • Build and customize simulation scenes in Isaac Sim that accurately reflect real-world robotic tasks and factory layouts • Develop synthetic data generation pipelines, including randomized object placement, sensor simulation, and multi-modal annotations (RGB, depth, segmentation, point clouds) • Implement and maintain data processing workflows, ensuring data quality, traceability, and compatibility with ML training pipelines • Optimize simulation performance and realism, tuning physics parameters, asset fidelity, and rendering configurations for scalable experimentation • Collaborate with robotics engineers and ML scientists to align simulation outputs with model requirements and support sim2real transfer • Conduct hands-on testing and debugging, iterating on simulation setups and synthetic data strategies to improve model robustness • Document workflows and contribute to best practices, enabling reproducibility and knowledge sharing across teams Required Qualifications • MSc or PhD in Robotics, Computer Graphics, Computer Vision, or related field • 3+ years of hands-on experience in robotics simulation, synthetic data generation, or virtual environment development • Proficiency with Isaac Sim, Omniverse, or similar simulation platforms • Strong programming skills in Python and C++, with experience in simulation APIs and data annotation tools • Familiarity with 3D vision, sensor modeling, and domain randomization techniques • Experience integrating simulation outputs into ML pipelines for training and evaluation Preferred Qualifications • Experience with robotics frameworks (e.g., ROS/ROS2, MoveIt, Nav2) • Experience with robotics simulation platforms (e.g., IsaacSim, MoJoCo, Gazebo) or Game engine (e.g., Unreal, Unity) • Background in industrial automation, autonomous vehicles, or robotic manipulation • Publications or contributions in simulation, synthetic data, or robotics venues (e.g.

ICRA, RSS, CVPR) • Familiarity with CI/CD pipelines and modern software development practices such as Bash, Github, Bazel, Docker

Job Title: Support Engineer

Location: Seattle, WA / Bothell, WA (On-site)

Job Type: Full-time

About Us:

Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.

Role Summary:

We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.

Key Responsibilities:

• Own customer support issues end to end and ensure timely, accurate resolutions
• Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
• Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
• Serve as the escalation point for Jira Service queues and guide triage and prioritization
• Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
• Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
• Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
• Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
• Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
• Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
• Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
• Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
• Mentor junior support engineers and help develop team best practices
• Participate in incident response efforts for issues affecting multiple customers or systems

Required Qualifications:

• 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
• Proven experience supporting healthcare customers or healthcare data workflows
• Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
• Proficiency with Jira Service Management for issue triage and workflows analysis
• Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
• Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
• Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
• Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
• Strong documentation skills maintaining shared knowledge bases or support playbooks
• Comfort handling workloads involving sensitive healthcare information and security-related tasks

Preferred Qualifications:

• Scripting or automation experience in Python, Bash, or PowerShell
• Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
• Experience supporting customers during EHR integrations or workflow onboarding
• Experience with remote support tools such as TeamViewer or AnyDesk
• Experience building documentation or diagrams in Confluence and Lucidchart
• Exposure to security monitoring tools or vulnerability management processes
• Prior mentorship or leadership experience in a support environment

What We Offer:

• A competitive salary and stock options grant
• Holiday schedule according to your country of residence and PTO
• An innovative and high-paced work environment with a flat management hierarchy
• Opportunities for professional growth and advancement in a rapidly scaling company

How to Apply:

Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!

Join us in transforming healthcare through innovative technology!

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  Design, implement, and manage cloud infrastructure on Azure using Terraform and Terragrunt.
  
  
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  Maintain and optimize Kubernetes clusters on Azure Kubernetes Service (AKS).
  
  
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  Build and manage CI/CD pipelines using GitHub Actions/Workflows and ArgoCD for GitOps deployments.
  
  
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  Enhance system reliability by implementing monitoring, alerting, and observability solutions with Grafana.
  
  
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  Automate operational tasks to reduce toil and improve team efficiency.
  
  
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  Participate in on-call rotations, incident response, and post-mortem analysis.
  
  
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  Collaborate with development teams to improve application performance, scalability, and resilience.
  
  
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  Implement and advocate for SRE best practices, including SLIs, SLOs, and error budgets.
  
  
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  Continuously improve system performance, cost efficiency, and security.
  
  

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  3+ years of experience in an SRE, DevOps, or cloud infrastructure role.
  
  
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  Strong experience with Azure cloud services and infrastructure.
  
  
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  Hands-on experience with java and Terraform and Terragrunt for infrastructure-as-code.
  
  
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  Proficiency with Kubernetes (preferably AKS and container orchestration.
  
  
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  Experience with CI/CD tools, especially GitHub Workflows/Actions and ArgoCD.
  
  
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  Solid understanding of observability tools like Grafana (Prometheus, Loki, Tempo experience is a plus).
  
  Education Requirements Bachelor's degree required, (Masters preferred)
  
  

Project description

This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value

Responsibilities

Platform Ownership

Network & Monitoring Tools (must have)

Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.

Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded

Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards. Systems Administration (must have)

Provide sysadmin support for Linux and Windows servers, including:

Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)

OS level troubleshooting and configuration

Monitoring and logging enablement

Support hybrid environments spanning on prem and Azure infrastructure.

A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.

Observability & Event Management Support (should have)

Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.

Assist with event management workflows, ensuring alerts are actionable and routed correctly.

Participate in efforts to reduce alert noise and repeat incidents. SIEM & Security Visibility (nice to have)

Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.

Support log ingestion, troubleshooting, and collaboration with security and incident response teams.

Ensure infrastructure and network telemetry supports security detection requirements. Cloud Monitoring & Azure Integration (should have)

Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:

Azure Monitor and Log Analytics integrations

Observability for Azure hosted workloads Automation, AI & Continuous Improvement (nice to have)

Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:

Improve signal quality / reduce alert fatigue

Support faster incident triage

Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

Knowledge Transfer & Operational Resilience

Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.

Support on call or escalation rotations as needed.

Skills

Must have

Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments

Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).

Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds

Not a must but nice to have experience with platform like StruxureWare.

Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.

Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).

Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.

Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.

Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.

Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations

Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.

Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.

Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.

Experience with change management practices in an enterprise IT environment is beneficial

This technology engineer is responsible for ensuring the reliability, supportability, and continuous improvement of key infrastructure monitoring and management platforms, with primary ownership focus on tools such as SolarWinds, Azure Sentinel. This role requires a developer mindset. This person will also be providing operations systems administration support for hands on Linux and Windows systems. This role partners closely with internal teams across operations, monitoring, and security to strengthen platform health, improve signal quality, and enable effective incident response workflows. The engineer will support a hybrid environment with strong emphasis on Microsoft Azure monitoring and logging, contribute to platform lifecycle activities (patching, upgrades, onboarding, documentation), and continuously learn and apply modern capabilities— including analytics and emerging AI features—across event management, observability, and SIEM tooling to reduce operational friction and increase time to value.

Responsibilities:

Platform Ownership - Network & Monitoring Tools (must have)

• Familiar with tools such as SolarWinds (including NetPath). As a platform owner, ensure platform stability, upgrades, patching, and day to day support.

• Has knowledge about network centric monitoring capabilities including SNMP polling, traps, and device visibility etc. Ensure new sites and devices are properly onboarded

• Partner with platform and cloud teams to ensure migrated workloads meet monitoring standards.

Systems Administration (must have)

• Provide sysadmin support for Linux and Windows servers, including:

• Agent deployment and upgrades (SolarWinds, Datadog, Dynatrace)

• OS level troubleshooting and configuration

• Monitoring and logging enablement

- Support hybrid environments spanning on prem and Azure infrastructure.

- A developer mindset with experience in Dev workflow, GitHub, PowerShell etc.

- Observability & Event Management Support (should have)

- Has experience with tools such as Datadog and Dynatrace. The person will be responsible for collaborating with platform owners to support integrations, data quality, and alerting hygiene.

- Assist with event management workflows, ensuring alerts are actionable and routed correctly.

- Participate in efforts to reduce alert noise and repeat incidents.

SIEM & Security Visibility (nice to have)

- Develop a working understanding of SIEM concepts and platforms such as Azure Sentinel and CRIBL.

- Support log ingestion, troubleshooting, and collaboration with security and incident response teams.

- Ensure infrastructure and network telemetry supports security detection requirements.

Cloud Monitoring & Azure Integration (should have)

- Has experience with Azure cloud platform. Have either directly supported or is familiar with Azure based monitoring and logging, including:

- Azure Monitor and Log Analytics integrations

- Observability for Azure hosted workloads

Automation, AI & Continuous Improvement (nice to have)

• Explore and apply AI assisted features within monitoring, event management, and SIEM tools to:

- Improve signal quality / reduce alert fatigue

- Support faster incident triage

• - Contribute to documentation, runbooks, and operational improvements focused on small, incremental wins.

- Knowledge Transfer & Operational Resilience

- Participate in knowledge transfer activities related to platform transitions and retirements. Maintain documentation.

- - Support on call or escalation rotations as needed.

Mandatory Skills Description:

• Minimum 4-5 years of experience in infrastructure operations, monitoring, observability, or platform operations roles, supporting enterprise environments

• Hands on experience with systems administration for Linux and Windows servers, including troubleshooting, configuration, and deployment of monitoring or management agents (e.g., SolarWinds, Datadog, Dynatrace).

• Foundational networking knowledge, including concepts such as SNMP, network monitoring, LAN/WAN fundamentals, firewalls, and telemetry collection, sufficient to support network centric monitoring platforms like SolarWinds

• Not a must but nice to have experience with platform like StruxureWare.

• Experience with observability or monitoring platforms, such as SolarWinds, Datadog, Dynatrace, or similar tools, with an understanding of alerting, dashboards, and signal quality.

• Exposure to cloud environments, preferably Microsoft Azure, including familiarity with monitoring and logging concepts (e.g., cloud based telemetry, logs, metrics, and integrations).

• Basic understanding of incident and event management practices, including alert triage, escalation, and collaboration with incident response or operations teams.

• Demonstrated willingness and ability to learn new technologies quickly, with examples of picking up new platforms, tools, or domains outside of prior core expertise.

• Familiarity with Agile or SAFe ways of working, including collaboration in sprint based delivery models, and cross functional team engagement is a plus.

• Strong communication and collaboration skills, with the ability to work effectively with platform owners, operations teams, security teams, and external stakeholders.

• Experience working in a modern Dev workflow using GitHub (branches, pull requests, code reviews, and CI/CD) to manage and deploy scripts/automation used for platform operations

• Working proficiency in scripting languages such as PowerShell, Python, BASH, or similar scripting languages.

• Knowledge with Azure, Azure Active Directory (AD), and hybrid cloud environments is a plus.

• Exposure to SIEM concepts or platforms such as Azure Sentinel, CRIBL, or similar is a plus.

• Experience with change management practices in an enterprise IT environment is beneficial.

Nice-to-Have Skills Description:

Agile Methodologies

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• Design / Engineering
  
  • 
    
  • Assists Senior Engineers in design documents for SCADA/Automation projects
    
    • 
      
    • Developing design document narratives
      
    • Perform requirements analysis
      
    • Understanding of Sequence of Operations (SOO) / System Functional Documentation
      
    • Create Subsystem Designs (CAD / Panels / Layouts / Wiring / SCADA Screens / Hardware / Communications)
      
    • Comment Resolution
      
    
    
    
  • Reviews and comments on 3rd party design documents for SCADA/Automation projects in support of large programs/projects
    
    • 
      
    • Review design document narratives
      
    • Perform execution and design scope gap analysis
      
    • Review Sequence of Operations / System Functional Documentation to ensure compliance with project requirements
      
    • Review Subsystem Designs (CAD / Panels / Layouts / Wiring / SCADA Screens / Hardware / Communications) for project compliance
      
    • Assist in reviewing project specifications
      
    • Assist in creation of testing plans and procedures for Integrated Systems Factory Testing
      
    
    
    
  
  
  
• Programming
  
  • 
    
  • Program / configure / troubleshoot Controllers, PLCs, RTUs, and/or HMI systems
    
  
  
  
• Testing / Troubleshooting / Deployment / Commissioning
  
  • 
    
  • Assist senior engineers in creating and updating testing and commissioning procedures
    
  • Preparation of test reports
    
  • Originates test procedures
    
  • Commissioning of deployed systems
    
  • Development of test equipment and simulation devices
    
  • Perform Factory and Field Testing
    
  
  
  
• Maintenance
  
  • 
    
  • Perform troubleshooting on service calls to existing and legacy system operators
    
  • Perform hardware / software upgrades and replacements on existing systems
    
  
  
  

• 
  
• Estimates
  
  • 
    
  • Assists senior engineers in preparation of cost estimates and supporting documentation
    
  • Work with relevant stakeholders to review scope of project
    
  • Conduct any surveys, inspections, tours, etc. of client sites, as required
    
  • Assists senior engineers in evaluation and pricing of change orders from vendors
    
  
  
  
• Personnel Management
  
  • 
    
  • Assigns tasks and coordinates with Technical Staff
    
  • Provides technical direction and on-the-job training to drafters, engineering technicians, and less experienced engineers.
    
  
  
  

• 
  
• Bachelor degree in electrical or mechanical engineering and 2-5 years field experience
  
• Associate degree in the electrical or mechanical field (add 3 years field experience)
  
• High school diploma (add 5 years field experience)
  
• 2-5 years' experience with designing and servicing controls systems for switchgear, substations, metering and SCADA/Fault Data/SER/Integration-Automation equipment installation and testing
  
• Experience in reading electrical and control schematics
  
• Experience in electrical power monitoring systems (EPMS) startup, configuration, and calibration
  
• Experience in testing and troubleshooting control and protection systems
  
• Experience using basic electrical and hand tools
  
• Experience using testing, calibration, or industry-specific tools and software
  
• Experience testing, reading/verifying all voltage and current inputs to relays; verifying all metering (local and SCADA); calibrating all relays; trip testing (local and SCADA); verifying all alarms (local and SCADA); verifying all alarms (local and SCADA); verifying all function switches, etc.
  
• Experience with 3 phase power systems; power system protection & control schemes; test equipment; test equipment software
  
• MUST BE A US CITIZEN
  

• 
  
• Experience in OT and IT networking technologies and topologies
  
• Experience troubleshooting and diagnosing OT and IT networks and protocols
  
• Experience in CAD/CAE Software (Visio, AutoCAD)
  
• Experience in schedule management software (Project, Primavera P6)
  
• Standard Office Software (Microsoft Word, Excel, Access etc.)
  

• 
  
• Required Certifications
  
  • 
    
  • Certification in one or more PLC / Automation Platform, such as: Niagara N4, Schneider Power Monitoring, Rockwell, Siemens, JCI, Eaton Foreseer, etc.
    
  • Certification in one or more SCADA platforms, such as: Iconics, Ignition, Aveva, etc.
    
  
  
  
• Preferred Licenses / Certifications
  
  • 
    
  • Design Build Institute of America (DBIA)
    
  • Certified SCADA Security Architect (CSSA)
    
  • Certified Automation Professional (CAP)
    
  
  
  

• 
  
• While performing the duties of this job, the employee is regularly exposed to computer screens for an extended period of time; Sitting for extended periods of time; Reach by extending hands or arms in any direction; Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard; Listen to and understand information and ideas presented through spoken words and sentences; Communicate information and ideas in speaking so others will understand; Read and understand information and ideas presented in writing; Apply general rules to specific problems to produce answers that make sense; Identify and understand the speech of another person.
  

• 
  
• Design / Engineering
  
  • 
    
  • Assists Senior Engineers in design documents for SCADA/Automation projects
    
    • 
      
    • Developing design document narratives
      
    • Perform requirements analysis
      
    • Understanding of Sequence of Operations (SOO) / System Functional Documentation
      
    • Create Subsystem Designs (CAD / Panels / Layouts / Wiring / SCADA Screens / Hardware / Communications)
      
    • Comment Resolution
      
    
    
    
  • Reviews and comments on 3rd party design documents for SCADA/Automation projects in support of large programs/projects
    
    • 
      
    • Review design document narratives
      
    • Perform execution and design scope gap analysis
      
    • Review Sequence of Operations / System Functional Documentation to ensure compliance with project requirements
      
    • Review Subsystem Designs (CAD / Panels / Layouts / Wiring / SCADA Screens / Hardware / Communications) for project compliance
      
    • Assist in reviewing project specifications
      
    • Assist in creation of testing plans and procedures for Integrated Systems Factory Testing
      
    
    
    
  
  
  
• Programming
  
  • 
    
  • Program / configure / troubleshoot Controllers, PLCs, RTUs, and/or HMI systems
    
  
  
  
• Testing / Troubleshooting / Deployment / Commissioning
  
  • 
    
  • Assist senior engineers in creating and updating testing and commissioning procedures
    
  • Preparation of test reports
    
  • Originates test procedures
    
  • Commissioning of deployed systems
    
  • Development of test equipment and simulation devices
    
  • Perform Factory and Field TestingMaintenance
    
  
  
  
• Maintenance
  
  • 
    
  • Perform troubleshooting on service calls to existing and legacy system operators
    
  • Perform hardware / software upgrades and replacements on existing systems
    
  
  
  

• 
  
• Estimates
  
  • 
    
  • Assists senior engineers in preparation of cost estimates and supporting documentation
    
  • Work with relevant stakeholders to review scope of project
    
  • Conduct any surveys, inspections, tours, etc. of client sites, as required
    
  • Assists senior engineers in evaluation and pricing of change orders from vendors
    
  
  
  
• Personnel Management
  
  • 
    
  • Assigns tasks and coordinates with Technical Staff
    
  • Provides technical direction and on-the-job training to drafters, engineering technicians, and less experienced engineers.
    
  
  
  

• 
  
• Bachelor's degree in electrical or mechanical engineering and 2-5 years field experience
  
• Associate degree in the electrical or mechanical field (add 3 years field experience)
  
• High school diploma (add 5 years field experience)
  
• 2-5 years' experience with designing and servicing controls systems for chiller plants, complex air distribution equipment, equipment installation, and testing
  
• Experience in reading mechanical and control schematics
  
• Experience in building automation systems (BAS) startup, configuration, and calibration
  
• Experience in testing and troubleshooting control systems
  
• Experience using basic electrical and hand tools
  
• Experience using testing, calibration, or industry-specific tools and software
  
• Experience testing, reading/verifying all voltage and current inputs to relays; verifying all metering (local and SCADA); calibrating all relays; trip testing (local and SCADA); verifying all alarms (local and SCADA); verifying all alarms (local and SCADA); verifying all function switches, etc.
  
• Experience with test equipment and test equipment software
  
• Experience with networking design, configuration, and troubleshooting
  
• Experience with air handlers, chiller plant systems and data center CRAC units
  
• Ability to travel up to 80%
  
• MUST BE A US CITIZEN
  

• 
  
• Experience in OT and IT networking technologies and topologies
  
• Experience troubleshooting and diagnosing OT and IT networks and protocols
  
• Experience in CAD/CAE Software (Visio, AutoCAD)
  
• Experience in schedule management software (Project, Primavera P6)
  
• Standard Office Software (Microsoft Word, Excel, Access etc.)
  

• 
  
• Required Certifications
  
  • 
    
  • Certification in one or more PLC / Automation Platform, such as: Niagara N4, Schneider, Rockwell, Siemens, JCI, ALC, Distech, etc.
    
  • Certification in one or more SCADA platforms, such as: Iconics, Ignition, Aveva, etc.
    
  
  
  
• Preferred Licenses / Certifications
  
  • 
    
  • Design Build Institute of America (DBIA)
    
  • Certified SCADA Security Architect (CSSA)
    
  • Certified Automation Professional (CAP)
    
  
  
  

• 
  
• While performing the duties of this job, the employee is regularly exposed to computer screens for an extended period of time; Sitting for extended periods of time; Reach by extending hands or arms in any direction; Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard; Listen to and understand information and ideas presented through spoken words and sentences; Communicate information and ideas in speaking so others will understand; Read and understand information and ideas presented in writing; Apply general rules to specific problems to produce answers that make sense; Identify and understand the speech of another person.