Github Senior Director Salary Jobs in Usa

Location: Durham, NC (In-Office)

Department: Operations

Reports To: SVP Operations

Applying

To apply directly to this role, please email a non-ChatGPT paragraph explaining why you believe you would be the best fit for this role and attach your resume as a PDF. Applying via email is the only way to be considered.

About Carpe

Carpe is the fastest-growing deodorant brand in the United States. Our team is composed of ~25 incredibly smart people working together in person in downtown Durham, NC. Our office is open, collaborative, and high energy.

We build products that solve real problems for millions of people who struggle with excessive sweating. Our growth over the past several years has been rapid, and we are continuing to expand across retail, ecommerce, and new product categories.

As the company scales, building a strong, reliable, and scalable manufacturing foundation is critical to our long-term success.

The Role

We are seeking a high-ownership manufacturing leader with a strong chemical engineering or process engineering background who thrives in complex, fast-growing environments and enjoys building systems that support scale.

This role exists to build and lead Carpe’s contract manufacturing and process engineering capability as the company rapidly expands production across multiple product categories and retail partners.

While this role carries meaningful strategic responsibility, it is also deeply operational and hands-on. You will work directly with contract manufacturers to strengthen processes, improve manufacturing performance, and ensure Carpe products are produced consistently and reliably at scale.

This is a build-and-own role, not a delegation role. You will engage directly with the technical teams at contract manufacturing partners, travel up to 50% as needed, and work hands-on to improve processes, troubleshoot manufacturing challenges, and scale production.

You will partner closely with Product Development, Operations, Quality, and Supply Chain to translate product innovation into robust, scalable manufacturing processes.

Success in this role requires the ability to operate at multiple levels simultaneously—driving long-term manufacturing strategy while also working directly with manufacturing partners to solve technical challenges and strengthen operational performance.

What You’ll Do

Contract Manufacturing Leadership

●     Own and manage Carpe’s network of contract manufacturing partners

●     Build strong working relationships with technical teams at manufacturing partners

●     Improve operational performance across quality, delivery, and cost

●     Lead onboarding and qualification of new manufacturing partners as capacity expands

●     Ensure manufacturing partners are prepared to support both current production and future growth

●     Serve as the primary operational leader responsible for manufacturing performance across the network

Process Engineering & Manufacturing Science

●     Build and lead Carpe’s internal manufacturing process engineering capability

●     Work directly with contract manufacturing teams to document and refine production processes

●     Identify and define critical process parameters that drive product consistency and performance

●     Lead process characterization work, including DOE design and execution

●     Improve process robustness and repeatability across manufacturing partners

●     Troubleshoot complex manufacturing challenges and support manufacturing teams in solving production issues

●     Drive continuous improvement initiatives across manufacturing operations

Technology Transfer & Product Scale-Up

●     Lead the technical transfer of new products from development into commercial manufacturing

●     Work directly with contract manufacturers to scale formulations and processes successfully

●     Partner closely with Product Development to translate product specifications into scalable manufacturing processes

●     Oversee pilot trials, validation runs, and commercialization readiness for new product launches

●     Ensure new products are successfully and reliably launched across manufacturing partners

Manufacturing Performance & Continuous Improvement

●     Establish operational metrics and performance tracking across contract manufacturing partners

●     Improve manufacturing efficiency, yield, and process reliability

●     Lead root cause investigations and corrective actions related to manufacturing issues

●     Implement stronger process control and operational discipline across manufacturing partners

●     Develop scalable manufacturing frameworks that support continued company growth

Cross-Functional Collaboration

●     Partner closely with Product Development to ensure manufacturing processes support product performance requirements

●     Collaborate with Quality and Regulatory to ensure manufacturing processes meet compliance and quality standards

●     Work with supply chain and planning teams to support production scheduling and inventory needs

●     Provide manufacturing insight during product development and innovation planning

Who You Are

●     Bachelor’s degree in Chemical Engineering, Manufacturing Engineering, or a related technical discipline

●     10–15+ years of experience in manufacturing, process engineering, or operations leadership within consumer packaged goods, personal care, or related industries

●     Experience managing contract manufacturing networks and external production partners

●     Strong technical background in manufacturing processes and scale-up

●     Experience working with highly structured emulsions or shear-sensitive formulations

●     Demonstrated ability to build systems, processes, and infrastructure in growing organizations

●     Comfortable operating in fast-moving environments where both strategy and hands-on execution are required

●     Willing and able to travel a lot (and last minute)

●     Strong engineering instincts and problem-solving ability

●     Ability to work directly with manufacturing partners to improve processes and solve technical challenges

Bonus If You Have

●     Experience with emulsions, OTC personal care, or topical formulation manufacturing

●     Background in manufacturing engineering or process engineering leadership roles

●     Experience scaling products across multiple contract manufacturing sites

●     Experience building manufacturing infrastructure in high-growth CPG environments

What You’ll Get

●     Direct collaboration with senior leadership as we scale the business

●     Opportunity to build and own Carpe’s manufacturing infrastructure during a major growth phase

●     Competitive compensation based on experience and level

●     Health, vision, and dental coverage

●     Flexible PTO

●     A front-row seat to the growth of one of the most disruptive brands in body care

Applying

To apply directly to this role, please email a non-ChatGPT paragraph explaining why you believe you would be the best fit for this role and attach your resume as a PDF. Applying via email is the only way to be considered.

General Summary of Position
The Senior Director of Nursing Operations and Patient Care Services is an active member of MedStar Health entity-based Division of Nursing's (DON) leadership/management team and is responsible for multiple defined areas of organized nursing services (clinical or administrative general or specialized). Maintains and demonstrates current knowledge of healthcare organizations and clinical practice providing leadership and expertise to professional nursing practice and the provision of quality healthcare delivery. Creates and facilitates a learning environment and atmosphere of participative management within the framework of collaborative governance and shared decision-making. Contributes to the DON strategic plan and annual goals and is accountable for the implementation and attainment of these goals within the defined areas of responsibility. Promotes a culture in practice to assure the MedStar Health/hospital/entity mission of a Patient First environment and SPIRIT Values enhances productivity role engagement and job satisfaction. The Senior Director of Nursing Operations and Patient Care Services is a Department Leader who assumes 24-hour administrative and leadership authority and responsibility for the management and direction of the operational personnel and financial activities of the specified division units or procedural areas. These functions are coordinated with the Executive Staff Hospital Leadership Medical Staff and others and are performed in accordance with all applicable laws and regulations and MedStar Health and entity's mission vision and values.

Primary Duties and Responsibilities

• Formulates implements and interprets the philosophy objectives strategic plan goals standards of practice policies and procedures for the division of nursing. Assumes leadership for the planning development execution day-to-day operations and ongoing evaluation of patient care services within the assigned clinical areas/departments according to MedStar Health/entity mission vision and SPIRIT Values and Nursing's philosophy strategic plan and annual goals.
• Plans directs monitors and evaluates the nursing and patient care delivery systems to ensure the care performed exemplifies the Professional Nursing Practice Model; promotes continuous consistent efficient and accountable delivery of patient/family care; and adheres to the State Nursing Practice Act regulatory ethical and accreditation standards and organizational/departmental policies and procedures.
• Demonstrates responsibility for fiscal planning/financial management budget-related operational issues and oversight through advocacy budget development and allocation of resources. Engages in ongoing budgetary/productivity monitoring adherence to prescribed annual budget and assurance of adequate availability of personnel and other necessary resources to support the delivery of safe patient care and realization of organizational goals.
• Collaborates with senior leaders (system and entity-based) in strategic planning program development and execution of entity and divisional goals. Demonstrates accountability for quality safety and performance measures including nursing sensitive outcomes associate engagement and patient/family experience of care for areas/units of responsibility. Provides reports and statistical data related to the functioning of Nursing.
• Applies principles of cost effectiveness in resource utilization high reliability organization and culture of patient and associate safety. Upholds ethical principles and corporate compliance standards. Evaluates care incorporates quality improvement and patient experience data into departmental goals and implements appropriate changes improvements and action plans.
• Applies contemporary performance improvement frameworks and process improvement strategies in the development and implementation of priorities that ensure the achievement and sustainment of optimal clinical financial and administrative outcomes. Participates in capacity management patient throughput and other efforts to reduce patient length of stay. Collaborates with physician leaders and other departments/disciplines to facilitate timely patient's discharge and effective execution of strategic priorities.
• Acts as a liaison to hospital administration and as a nurse leader of entity-wide initiatives including service excellence quality and safety patient/family-centered care and patient experience. Collaborates with medical staff leaders physicians/providers and other associates to champion patient care and quality services that support optimal patient care outcomes promote success in the interdisciplinary model of care (IMOC) and its standards of excellence and demonstrate effective application of Contemporary Primary Nursing (CPN).
• Ensures that Magnet Recognition/Pathway to Excellence program structure and processes are implemented and maintained. Promotes and/or participates in evidence-based practice research activities performance improvement taskforces and collaborative governance councils. Serves as an agent of change assisting associates and other leaders in understanding the importance necessity impact and process of change and change management.
• Develops and implements recruitment and retention strategies. Participates in workforce/human resources planning management and employment decisions directly or through delegation to clinical managers/patient care directors/unit-based nurse leaders. Key activities include but not limited to interviewing hiring scheduling evaluating and terminating associates. Maintains ongoing communication with subordinates to review programs discuss new developments and exchange information.
• Directs the activities of professional and support personnel within assigned area(s). Establishes mechanisms/action plans that provide for the early identification and mentoring of aspiring clinicians and associates with leadership potential for succession planning opportunities and career coaching based on individual strengths and development needs; provides appropriate resources to meet identified needs.
• Develops standards of performance conducts performance management planning and manages individual performance through rewards recognition provision of timely feedback counseling and disciplinary action.
• Determines current and future supply and demand of professional nurses and support/care associates to meet the needs of nursing and patient care delivery. Collaborates with nursing academic partners to ensure a qualified nursing workforce for the future and serves on academic advisory councils as appropriate.
• Supports designs and monitors the development and implementation of entity-wide patient and associate safety initiatives. Involves associates in the development and implementation of patient/family-centered care. Creates a practice environment that fosters a high level of patient engagement and satisfaction as demonstrated by patient experience outcomes data.
• Communicates with patients their families and significant others while upholding patient's confidentiality and bill of rights. Acts as resource for associates in dealing with patient/family issues; investigates and follows through on customer complaints.
• Collaborates with supply chain leaders to ensure that adequate supplies are available for safe and quality patient care delivery. Communicates new material and supply needs to materials managers. Supports the procurement implementation and adoption of information systems technology and equipment and participates in product selection and evaluation as appropriate.
• Oversees the development of unit-based specific orientation preceptor programs and competencies for all personnel including nurse leaders. Delegates tasks as appropriate. Supports the design and implementation of new programs such as training and education programs to ensure the highest quality care delivery and customer satisfaction. Ensures compliance with competency-based practice.
• Participates in hospital/entity and system-wide collaborative committees task forces interdisciplinary forums quality and performance and service improvement teams. Chairs or co-chairs key action teams charged with the design and implementation of initiatives such as system nursing annual goals evidence-based guidelines standards of care or expansions of services or clinical programs.
• Promotes a public image of excellence and professional nursing through marketing activities communication presentations and publications. Represents the Division of Nursing at professional organizations academic partners community outreach programs and as a member of local/regional or national committees.
• Maintains knowledge of current trends and developments in the fields of nursing and health care through a variety of professional activities including but not limited to reading the appropriate literature and attending related seminars and conferences. Demonstrates accountability for own professional development and advancement.
• Assumes administrative responsibilities in absence of the Vice President of Nursing/Chief Nursing Officer and provides coverage for other senior director and patient care services colleagues.

Minimal Qualifications
Education

• Bachelor's degree in Nursing required
• Master's degree in Nursing or health related field required
• Doctoral degree in Nursing Leadership or Health Services Administration preferred
• Must be from a nationally accredited program

Experience

• 5-7 years of progressively responsible leadership roles in nursing including director of nursing (or equivalent) or above experience required

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia required
• Certification in Nursing Administration from a nationally recognized nursing organization such as NEA-BC or CENP within 1 Year required
• CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
• Additional unit/specialty certifications may vary by department or business unit.

Knowledge Skills and Abilities

• Excellent problem-solving skills and ability to exercise independent judgment on highly complex situations.
• Business acumen and leadership skills.
• Strong verbal and written communication skills with ability to effectively interact and collaborate with all levels of management internal departments external agencies and MedStar entities (including cross-functional knowledge and savvy).
• Advanced knowledge of various computer software applications and online learning applications especially Microsoft PowerPoint and online training platforms.

About Us:

Our company is a leader in the kids and baby licensed apparel space.

We create fun, trend-forward, and high-quality products that bring beloved characters and brands to life.

Our team is passionate about design, collaboration, and innovation, and we’re looking for talented creatives at all levels to join us.

Who We’re Looking For:

• Senior Designer – Leaders in creativity and product vision who can guide and mentor junior team members.
• Assistant Design Director/Merchandiser – Strategic creative leaders with a proven track record in baby and toddler apparel who can set the design direction, build collections, and partner cross-functionally.

Key Responsibilities (vary by level):

• Research and interpret trends for kids’ and baby licensed apparel.
• Create concept boards, sketches, CADs, and technical design packages.
• Collaborate with cross-functional partners including merchandising, sourcing, and production.
• Present design concepts to internal teams and external partners/licensees.
• Ensure brand integrity, quality, and compliance across all products.
• Mentor junior team members (Senior + Director levels).
• Lead overall design direction and manage the design calendar (Director level).

Qualifications:

• Degree in Fashion Design or related field (or equivalent experience).
• Proficiency in Adobe Illustrator, Photoshop, and CAD.
• Strong understanding of kids’ and baby apparel, trends, and licensed products.
• Excellent communication, presentation, and organizational skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Leadership experience required for Senior and Director levels.

Why Join Us?

• Be part of a creative, easy going, collaborative, and growing team.
• Work with globally recognized licenses and brands.
• Opportunities for growth across all levels.
• Competitive compensation and benefits.

Job Summary

The Director / Senior Director / Executive Director, CMC Regulatory Affairs is responsible for leading global regulatory CMC development, registration, and compliance activities from early development through commercialization. This role reports to the Head of Global Regulatory Affairs and may be based on-site or remote, depending on organizational needs. The position plays a critical role in defining and executing global CMC regulatory strategies in alignment with business and development objectives.

Key Responsibilities

Regulatory Strategy & Leadership

• Lead the development and execution of global CMC and device regulatory submission strategies in close collaboration with cross-functional project teams.
• Review CMC content and manage submission timelines to ensure alignment with business objectives.

Regulatory Compliance & Guidance

• Assess and communicate global CMC and device regulatory requirements to ensure development activities comply with applicable regulations and guidelines.
• Maintain current knowledge of evolving global CMC and device regulatory regulations, standards, and guidance, and communicate impact to stakeholders.

Quality by Design (QbD) & Risk Management

• Partner with CMC and technical teams to develop and document Quality by Design (QbD) strategies for novel manufacturing processes.
• Conduct risk assessments and develop mitigation strategies for global CMC and device regulatory matters.

Regulatory Submissions & Agency Interactions

• Lead preparation and review of CMC sections for regulatory submissions, including INDs, CTAs, IMPDs, NDAs, MAAs, supplements, annual reports, amendments, and regulatory correspondence.
• Prepare and coordinate responses to regulatory authority information requests during application review and post-approval maintenance.
• Serve as a primary regulatory interface with health authorities on CMC and device-related matters, including leading preparations for regulatory agency meetings.

Manufacturing & Inspection Readiness

• Collaborate closely with Manufacturing, Quality, and external partners to support GMP facility inspections and regulatory audits.
• Assess CMC-related and device changes and ensure timely and compliant reporting to global health authorities.

Cross-Functional Collaboration

• Work closely with Manufacturing, Quality, R&D, and external vendors to support development programs, commercialization activities, and lifecycle management.
• Communicate complex CMC strategies, novel manufacturing processes, and QbD activities clearly and effectively to internal stakeholders and regulatory agencies.

Education & Experience

• Bachelor’s degree in Chemistry, Biochemistry, Engineering, Life Sciences, or a related discipline required; advanced degree preferred.
• RAC or similar regulatory certification is a plus.
• Minimum experience requirements by level:
• Director: 10+ years of CMC regulatory or related pharmaceutical industry experience
• Senior Director: 12+ years
• Executive Director: 15+ years
• Demonstrated ability to define and execute global CMC regulatory strategies with minimal oversight.
• Strong understanding of drug development and lifecycle management, including interdependencies across functions.
• Small molecule experience preferred.
• Experience with pharmaceutical Quality by Design (QbD) concepts and implementation.
• In-depth knowledge of FDA and ICH regulations and guidelines, with experience serving as an FDA liaison; familiarity with EU and other global regulatory requirements preferred.
• Proven experience authoring and submitting INDs, CTAs, IMPDs, NDAs, MAAs, and supplements.
• Experience supporting post-market and commercialization CMC regulatory activities.

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology.

Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues.

Guided by our core values of Patients, Science, and Passion, we use our TransCon drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs. Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.

Ascendis Pharma is looking to hire an experienced Director, Market Access Contract Operations to join our team. Responsibilities will include implementing market access pricing & contracting strategies and tactics across all relevant customer segments for products in our Endocrinology Rare Disease portfolio, with a primary focus on supporting the anticipated launch of an investigational treatment for hypoparathyroidism currently under review by the FDA. This role requires the ability to be both strategic and tactical, demonstrating strong leadership, project management, and communication skills.

As the Director, Market Access Contract Operations, you will oversee all aspects of contracting operations, including managing and implementing contracts, pricing agreements, and rebate programs with various stakeholders, including healthcare providers, payers, wholesalers, and pharmacy benefit managers (PBMs). This role requires expertise in contract management and reimbursement dynamics, coupled with strong leadership and analytical skills. The Director, Market Access Contract Operations plays a critical role in driving operational excellence, compliance, and financial performance through effective management of contracting operations.

This is a hybrid role that will be based in Princeton, NJ three (3) days/week and will report directly to the Senior Director, Pricing and Contracting Strategy.

• Performance Tracking and Reporting: Develop and maintain metrics, KPIs, and dashboards to monitor contract performance, pricing trends, and rebate liabilities. Generate regular reports and presentations for senior management, providing insights into contracting operations and financial performance.
• Price Reporting and Registrations: Manage state price transparency requirements, price notifications, compendia communications, and HPMS, and reporting and registration requirements, etc.
• Purchase Order and Vendor Invoice Tracking and Reporting: Oversee the validation and payment of applicable vendor invoices. Collaborate with Finance to track spending and manage accruals for applicable vendor purchase orders. Assess and provide input to department's overall yearly budget.

Reporting to the Senior Director of Facilities, the Director of Engineering and Capital Projects is responsible for the programming planning, design, and construction of capital projects and physical improvements undertaken by The Jackson Laboratory, ensuring that they meet state and federal regulations and procedures and are effectively managed from concept through planning, design, bidding, construction, and up to occupancy. The Engineering Director leads the selection and hiring of consultants engaged by JAX for capital projects and physical improvements and oversees the work of consulting firms and in-house design staff throughout these projects. This position helps manage the efficient use of space on campus by all departments and entities. The Engineering Director develops long-range and detailed plans to meet the needs of the institution, develops and oversees budgets for construction projects, and manages the office of Engineering & Technical Services.

This role is located full time in Bar Harbor, ME with travel to other JAX campuses as needed.

Assist with the development and maintenance of the campus master plan through consideration of the program and growth needs of The Jackson Laboratory; the master plan supports the mission of the institution with detailed short-, mid-, and long-term plans for campus facilities and infrastructure to meet the needs of the organization and is a tool to guide development of the campus.

Ensures that all capital projects and physical improvements are effectively managed by overseeing all activity on these projects, including feasibility analysis, programming, preliminary studies and development of alternative solutions, code review, project design, development of contract documents, preparation of project estimates and budgets, solicitation, receipt, and evaluation of project bids for award to the lowest, responsive, responsible bidder, construction administrations, site observation of construction, management of the project budget, and project close-out.

Ensures that construction projects are in compliance with applicable state and federal regulations by developing and enforcing JAX policies and procedures for all facets of the planning, design, and construction process, including but not limited to, consultant selection and award of contracts for consultant services, advertising, bidding, and award of construction contracts, consideration of bonding and insurance requirements, and project close-out.

Ensures the success of capital projects and physical improvements by coordinating with site specific Facilities Management teams for the installation and commissioning of engineered systems and preparation for occupancy continuing throughout the life of the facilities; on an ongoing basis, works with Facilities Management to develop solutions to facility-related problems.

Develops and maintains departmental policies, guidelines, and standards applicable to the entire JAX enterprise. Develops and maintains design standards and quality expectations for physical improvements and communicates them to consultants, contractors, and others performing construction on campus.

Manages the office of Engineering & Technical Services (>10 staff members) by recommending the most effective and efficient structure and staffing for the office, hiring qualified applicants, supervising staff, training personnel to departmental and JAX standards and procedures, assigning projects appropriate to the capabilities of the employee, setting goals and objectives, developing staff to take on more challenging assignments and evaluating performance.

Pay Range: $136,461 - $228,467 based on total years or current and prior related experience.

Bachelor degree in Architecture, Engineering, or directly related field (AIA or PE registration or ability to be registered within 12 months preferred).

15+ years Facilities Engineering/Planning experience in an industrial/institutional setting, 5 of which in a technical supervisory capacity. This experience must include discerning program needs from user input to develop programming and planning documents, guiding and managing the design process, developing and managing project budgets, overseeing multi-million dollar construction projects involving a diversity of construction systems, and field observation of construction. Construction industry experience within institutional research environment is preferred.

Intimate knowledge and understanding of architectural, mechanical, electrical, structural, and civil systems encountered as part of facilities construction, renovation, and maintenance. Strong knowledge of building codes, industry standards, contract language applicable to the construction industry, and applicable statutes of the States of California, Connecticut, Florida and Maine is beneficial.

Management skills, particularly in decision-making, are required. The ability to gather and thoroughly analyze information in order to make well-founded recommendations to The Jackson Laboratory's senior management is required.

Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. The ability to communicate with the JAX community, the public, and the media regarding planning, design, and construction issues is required.

Demonstrated proficiency in the use of personal computers and Facilities/Project Management related software (MS Windows, AutoCAD, MS Office group, MS Project or Primavera project software, Timberline, e-Builder etc..)

#CA-DS5

About JAX:

The Jackson Laboratory is an independent, nonprofit biomedical research institution with a National Cancer Institute-designated Cancer Center and nearly 3,000 employees in locations across the United States (Maine, Connecticut, California), Japan and China. Its mission is to discover precise genomic solutions for disease and empower the global biomedical community in the shared quest to improve human health.

Founded in 1929, JAX applies over nine decades of expertise in genetics to increase understanding of human disease, advancing treatments and cures for cancer, neurological and immune disorders, diabetes, aging and heart disease. It models and interprets genomic complexity, integrates basic research with clinical application, educates current and future scientists, and provides critical data, tools and services to the global biomedical community.

EEO Statement:

The Jackson Laboratory provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.

Senior Retail Operations Manager

The Senior Retail Operations Manager is the right hand to the Director of Retail Operations at Louis Armstrong International Airport. This role helps lead all day‑to‑day retail activity across the airport, ensuring stores run smoothly, teams are supported, and customers have an exceptional experience. You will help drive sales, strengthen operations, and maintain strong relationships with brands, vendors, and airport partners.

Pay Range - $77,000 - $93.400 + Bonus Opportunities

• Oversee the daily performance of all retail locations, ensuring stores meet operational, service, and compliance standards.
• Act as the primary decision‑maker when the Senior Director is unavailable.
• Ensure opening, closing, and operational procedures are followed consistently.
• Partner with the Director to set financial goals and monitor KPIs for revenue, expenses, and profitability.
• Review store performance by category and brand and help execute plans that improve sales results.
• Support brand promotions, marketing initiatives, and store merchandising.
• Assist with hiring, promotions, and performance decisions across the retail team.
• Develop and coach managers to strengthen their leadership and operational skills
• Promote an inclusive, engaging culture that supports career growth.
• Oversee labor management processes, including timekeeping reviews and overtime monitoring.
• Ensure visual standards, safety guidelines, and brand requirements are consistently met.
• Resolve customer and operational issues using sound judgment.
• Oversee receiving, stock levels, and inventory controls to maintain product availability.
• Partner with vendors to ensure timely deliveries and strong business relationships.
• Work with Supply Chain, Marketing, and Commercial teams to support assortments, promotions, and in‑store execution.
• Ensure ACDBE partners meet reporting requirements and maintain certification standards.
• Monitor customer behavior, competitive activity, and market trends to guide business decisions.
• Support efficient retail space planning and category management strategies.

Qualifications:

• A combined 6+ years of education and professional experience is required.
• Leadership experience: At least 2 years supervising a retail operations team.
• Technical experience: At least 6 years working in retail operations.
• Training in federal, state, and local safety and health standards and retail compliance requirements.
• Understanding of visual merchandising, inventory management systems, and brand standards.
• Knowledge of the retail or consumer goods industry, ideally with experience in travel retail or multi‑brand environments.
• Strong team leadership, delegation, and problem‑solving skills; able to manage multiple priorities in a fast‑paced setting.
• Knowledge of company policies, products, service standards, equipment, and operational procedures (or ability to learn quickly).
• Expertise in visual merchandising, inventory control, brand compliance, and delivering excellent customer service.
• Strong business acumen and ability to understand long‑term operational impacts.
• Ability to understand the needs of the business, stakeholders, and employees when making decisions.
• Demonstrated success in creating a positive work environment, coaching teams, and driving performance.

All job requirements are subject to change to reflect the evolving position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an "at-will" basis.

Dufry, Hudson, and HMSHost are equal opportunity employers and do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.