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**This role is hybrid requiring in-office work based in Irving, Texas**

The Director - Visual and Merchandising Presentation executes the brand’s merchandise presentation strategy to maximize sales, optimize inventory turnover, and improve store labor efficiency. This role leads the end-to-end development of store planograms and drives the testing and refinement of visual initiatives designed to increase customer engagement and profitability. Serving as a key bridge between the field and executive leadership, they align visual standards with corporate business objectives. The director manages the visual merchandising budget and expense forecasting while staying at the forefront of industry trends. This role oversees strategic vendor partnerships and leads the development of innovative store fixtures to enhance product storytelling and durability. In collaboration with Real Estate and Store Floor Planning, they optimize store layouts and remodels to ensure every physical touchpoint delivers a high-impact brand experience and a seamless customer journey.

Responsibilities

Visual & Merchandise Presentation

• Lead the Visual Innovation Lab, serving as the primary architect for physical brand storytelling. Orchestrate the development of immersive product presentations that bridge the gap between creative vision and in-store execution for all retail locations.
• Direct the end-to-end visual merchandising strategy to maximize top-line sales and margin performance, leveraging data-driven presentation standards to optimize inventory productivity and operational efficiency.
• Manage the creation and maintenance of store planograms for all store formats, overseeing new and existing product merchandising and presentation direction
• Ensure accurate execution of new product introduction and product exit strategies through creation of merchandising direction, including strategic placement of product and supportive presentation elements
• Direct the development and implementation of visual merchandising standards to drive brand consistency. Establish high-performance benchmarks that balance premium brand aesthetics with strategic space optimization to maximize square-footage productivity.
• Develop, test, launch, and refine new initiatives to drive store engagement and profitability
• Build and sustain key relationships with executive leadership teams and communicate effectively with stakeholders throughout all levels of the organization to drive alignment and understand their strategic business initiatives to support with visual merchandise presentation
• Be the conduit between Merchandising, Marketing, and Digital to ensure a frictionless omni customer experience
• Oversee the capital investment strategy for fixture innovation to support future seasonal sets and long-term retail evolution.
• Responsible for planning and forecasting expense budgets associated with everyday product presentation, as well as any new fixtures needed for future sets
• Maintain a current and thorough understanding of best-in-class practices and trends in visual merchandising, presentation, and décor
• Collaborate with store floor planning and real estate on refinement of layouts of merchandising aspects of new stores and remodels
• Proactively identify operational improvements and work to formulate, propose, influence, and implement necessary changes
• Other duties as assigned

Qualifications

• Bachelor's degree or equivalent experience
• Microsoft Office Suite; including PowerPoint and Outlook
• 10+ years of retail leadership experience
• Experience in customer experience design and visual merchandising development
• Proven ability to influence change across the organization by developing collaborative relationships with others, anticipate barriers to progress and proactively reroute, and build a brand through a culture of service and operational excellence
• Strong leader with strategic business management skills, who can appropriately shift between tactical and strategic perspectives
• Results oriented, comfortable with ambiguity and possess versatile communication styles
• Ability to manage, engage, and develop a diverse team, working collaboratively with business partners and customers, sharing ideas and developing plans in line with the company mission and merchandise strategy
• Ability to influence, lead, motivate, establish project schedules, and execute within specified timeline
• Success with interpreting data, turning insight into action, delivering on budgets and expense control

Preferred

• Passionate customer advocate with strong leadership presence
• Experience developing executive presentations and storytelling
• Initiative-taker, elevated level of energy, motivated, and is able to work independently
• Ability to mobilize teams into action and manage multiple projects with demanding platforms
• Forward thinking, challenges the status quo and innovates to find a better way
• Creates environment where team members enjoy being on the team

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-8 MICHAEL).

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The Wholesale Operations Manager at MEGHANI is a full-time, salaried position reporting to the Wholesale Director. This role is responsible for managing internal wholesale operations, ensuring operational accuracy, and owning the systems, workflows, and tools that support BREDA and JBW’s wholesale business. This role does not communicate directly with retailers; instead, it supports the Sales team internally by ensuring flawless execution from PO receipt through delivery and invoicing.

What You’ll Do

Operational Workflow Ownership

• Manage and oversee the full internal wholesale order flow - PO, processing, allocation, shipment, and invoicing.
• Maintain and continuously improve SOPs, checklists, workflow documents, and retailer specific process guides.
• Identify gaps in the process and implement long term optimization solutions.
• Ensure all internal teams follow documented workflows.

Order QA (Quality Assurance)

• Review all incoming POs for accuracy, completeness, routing compliance, pricing and SKU validation, and ATS availability.
• Partner with the Order Processing VA to ensure POs are entered, processed, and updated correctly.
• Track order movement and ensure every step is completed without delay or error.
• Flag discrepancies to Account Managers or internal stakeholders immediately.

Systems, EDI & Portal Management

• Lead the management of retailer systems, integrations, and backend technical requirements.
• Oversee EDI integrations, order testing, mapping validation, and onboarding for new retail partners.
• Ensure the Sales Ops Administrator/VA is updating inventory levels on all retailer portals regularly and accurately.
• Troubleshoot issues with retailer platforms (e.g., order rejects, mapping errors, catalog mismatches).
• Maintain strong working knowledge of all retailer systems (NuOrder, JOOR, SPS, CommerceHub, Nordstrom PART, Macy’s MIO, etc.).
• Act as the internal expert for system navigation, technical requirements, and data accuracy.

Logistics & Issue Resolution

• Serve as the first internal escalation point for operational or logistics problems before they reach the Wholesale Director.
• Coordinate with Logistics for routing, booking, scheduling, and exception management.
• Partner with Finance to troubleshoot billing issues, chargebacks, shortages, and invoice discrepancies.
• Invoicing and billing. Once orders are shipped, ensure accurate invoicing and billing in the internal system and retailer side to ensure smooth and timely payments.

Cross-Functional Alignment

• Work closely with Account Managers to provide visibility on order status, internal progress, and blockers.
• Collaborate with the Fulfillment Center and Compliance & International Operations to ensure smooth execution of both domestic and international shipments.
• Support Product, Compliance, and Finance teams with internal operational needs.

What You’ll Bring

• 3–5 years of experience in wholesale operations, sales operations, supply chain coordination, or related functions, including hands-on EDI order management and retailer integrations.
• Strong systems acumen with the ability to quickly learn, master, and optimize new platforms.
• Proven experience with EDI processes such as order management, testing, mapping, and platform integrations.
• Robust experience with NetSuite or a comparable ERP system (e.g., SAP, Sage), including cross-functional integration across sales, inventory, fulfillment, and accounting.
• Experience using retail partner portals and platforms to execute sales operations.
• Advanced proficiency in Excel/Google Sheets (VLOOKUP, SUMIFS, PivotTables).
• Exceptional organizational skills and a solutions-oriented, proactive mindset.
• Strong troubleshooting skills with the ability to identify patterns, diagnose issues, and resolve operational challenges efficiently.
• Experience supporting multi-channel wholesale partners is preferred.
• Background in fashion, watches, accessories, or consumer goods is a plus.

What You’ll Get

• Competitive salary and performance incentives
• Medical, dental, and vision benefits
• 401(k) retirement plan
• Hybrid work model
• 4 ½ Day Work Week
• Discretionary Time Off (DTO)
• Employee discounts for both JBW and BREDA brands
• Special gift for new hires

Compensation Range: $75,000 - $85,000

About MEGHANI

Welcome to MEGHANI, an independent timepiece company that believes in the power of time. MEGHANI is dedicated to surveying the relativity of individual and collective relationships within time and memory. Our commitment to exceptional design and storytelling is guided by this fundamental principle.

The purpose of what we create is rooted in a deep history of timekeeping; Now run by the third generation of family members, sibling duo Amir and Shabeena Meghani — MEGHANI is made up of a tight knit team of individuals who run our two in-house timepiece brands: BREDA & JBW. Welcome to our world. 

Our Fintech client is hiring for a highly-organized, service-oriented, and proactive Workplace Experience Coordinator to serve as the operational and cultural anchor across our physical office locations, with primary responsibility for the Dallas HQ.

This role owns the day-to-day workplace experience, ensuring offices operate seamlessly, reflect our client's culture of excellence, and create meaningful experiences for employees, candidates, clients, and visitors. Positioned at the intersection of People Operations, Talent Acquisition, Executive Leadership, Sales & Marketing, and IT, this role blends operational rigor with cultural execution.

The ideal candidate thrives in a fast-paced, high-accountability environment, anticipates needs before they arise, executes with precision, and takes full ownership of both routine operations and special initiatives.

WHAT YOU'LL BE DOING

Office & Facilities Operations — Primary Ownership, Dallas HQ

• Lead day-to-day office management, ensuring all foundational aspects of the workplace are proactively maintained at a high standard
• Serve as primary point of contact — warmly welcoming visitors, candidates, employees, vendors, partners, and executives
• Ensure cleanliness, organization, and overall presentation of the office at all times; identify and resolve issues before escalation
• Proactively order, stock, and maintain office supplies, kitchen inventory, perks, and workspace needs
• Identify opportunities for workplace improvements and propose cost-effective solutions
• Manage seating charts, floor plans, parking assignments, and workspace logistics with real-time accuracy
• Partner with IT to coordinate building access, credentials, and desk setups for new hires, guests, and vendors
• Own relationships with building management and core vendors, holding partners accountable to service standards
• Manage office supply and perks budget — tracking spend and identifying cost-saving opportunities
• Act as POC for deliveries, mail, and vendor coordination
• Coordinate in-office catering for key client, executive, and company meetings
• Proactively research and evaluate new vendors or services to elevate the workplace experience

Global Office Alignment

• Partner with local POCs in Houston, New York, and Kuala Lumpur to ensure a consistent workplace experience with thoughtful local nuance
• Share standards, processes, and best practices to maintain brand consistency and operational alignment
• Provide guidance and coordination support for global workplace initiatives

Culture & Engagement Execution

• Create and maintain birthday displays and recognition boards
• Manage standardized workflows for Life Events and personal milestones across all offices
• Plan and execute thoughtful celebrations (birthdays, parenthood gifts, work anniversaries, milestone events)
• Lead monthly onsite events aligned with company initiatives
• Partner with the Culture Committee and People Team to plan and execute quarterly and all-company events
• Support offsites and cross-office events with logistical precision
• Own swag sourcing, gifting, and first-week logistics for internal events, candidates, and employees
• Help track and manage culture and engagement budgets, flagging variances as needed

Administrative & Executive Support

• Elevate the onsite interview experience in partnership with Talent Acquisition — candidate materials, room setup, hospitality, and executive readiness
• Coordinate travel, hotel bookings, and logistics for candidate visits and employee travel
• Serve as POC for in-office and cross-office visits
• Support executive team travel logistics with discretion and attention to detail
• Manage DocuSign workflows — routing, completion, and archiving of documents
• Support Sales and Marketing with vendor relationships, conference shipments, ordering, tracking, and event logistics
• Assist with ad-hoc conferences and sponsorship events as liaison between Sales and Marketing

WHAT YOU'LL BRING

• 3–6+ years of experience in office management, workplace experience, executive support, hospitality, or People Operations
• Experience in a fast-paced, high-growth, or professional services environment preferred
• Proven ability managing vendors, budgets, and cross-functional coordination
• Bachelor's degree preferred; relevant experience accepted in lieu
• Proactive ownership — anticipates needs, identifies gaps, and acts without waiting for direction
• Strong execution and follow-through — delivers quality work, meets deadlines, closes loops fully
• Exceptional attention to detail across logistics, budgets, vendor coordination, and documentation
• Clear, timely, and professional communication at all organizational levels
• Discretion and maturity when handling sensitive information
• Ability to balance recurring responsibilities with shifting priorities in a fast-paced environment

Necessary Skills

• Strong Personality – Excellent Communication Skills and a Proactive Upbeat Mindset
• Previous Office Admin, Office Coordinator, Office Manager Experience
• Prior Experience Leading Company Internal Communications to Office and Organization

Preferred Skills

• Prior Experience Working with Docusign
• Prior Experience in Hospitality, Travel Bookings, Meeting Planning for Executive
• Experience in Event Planning

Job Overview

Day-to-day duties:

• Lead Day to Day Office Management
• Be the Main Welcoming POC for the Dallas HQ
• Ensure Office is consistent, stocked, proactively assist with items that come up
• POC for all Deliverys and Office Orders
• Coordinate Daily In-Office Lunch Catering
• Member of Culture Team – Maintain event, awards, Birthday, milestone, boards
• Report to Chief People Officer – Work on Projects with her
• Manage DocuSign Workflows

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

YES (Yield Engineering Systems, Inc.) is a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. From startups to the Fortune 50, our customers rely on YES to help them unleash products that change lives – from cellphones and IoT devices, to AI and virtual reality, to diagnostic tests for COVID.

As a preferred provider of wet and dry process technology, we look forward to talking with smart, energetic, team-oriented people who can grow with us. We provide competitive salary and benefits, including employee stock ownership, and some of the best co-workers you’ll find anywhere. If this appeals to you, please read on!

Job Title: VP of Service

Location: Fremont, CA (USA) or Hsinchu (Taiwan)

Role Overview

We are looking for a resourceful and commercially oriented VP of Service to develop and lead our service business globally. This position will require direct interactions with key accounts as well as managing others to maximize quality, customer satisfaction and commercial growth consistent with YES’s overall business plan.

This position will report to the SVP, Worldwide Sales & BD.

Responsibilities include but are not limited to:

• Develop and implement the overall service delivery and operations plan for the Company’s products
• Create and adhere to an Annual Operating Plan with a focus on achieving annual revenue and target margin objectives
• Build a service operations team to deliver high value add service solutions that meet the defined profitability and customer satisfaction levels of the business
• Develop strategic marketing plans for service products
• Refine service offerings and strategies for effective pre-sales engagement which allow company to achieve revenue targets, corporate goals, and objectives
• Drive Customer Satisfaction through operation excellence and data dashboard metrics
• Champion Continuous Improvement Plans (CIP) for reducing escalation durations, time to repair, time to acceptance, and first-time right mentality
• Maintain focus on Voice of the Customer issues and escalate throughout the organization as needed
• Develop and monitor KPI measurements for all support field teams that clearly demonstrate impact and effectiveness
• Direct reporting and supervisory relationship with 2-5 regional service managers\directors
• Drive customer satisfaction program and balanced customer scorecard analysis to continuously improve customer satisfaction
• Assess Service leadership training needs based on performance gaps across the organization
• Provide leadership education and mentoring to both field and HQ management with the help of People & Culture (HR) to achieve customer satisfaction and enhance employee performance

The successful candidate will be highly collaborative, an excellent communicator, and possess an entrepreneurial spirit and drive consistent with a high performing start-up. The ideal candidate will also have the following educational background, work experience & personal qualities:

Qualifications

• Bachelor’s Degree in Science (minimum)
• 10+ years of progressive managerial experience in CAPEX semiconductor service management, with process experience in back end of line (BEOL) applications
• Successful experience leading global service organizations
• Proven track record of establishing strong, executive level customer relationships
• History of creating:
• Service models for new products including establishing world class I&W cost ratios
• Service customer satisfaction metrics
• Demonstrated ability to:
• Lead large teams and manage projects by leveraging data and analytics to drive measurable business results
• Communicate (verbal and written) with executive customer representatives
• Experience from start-up or growth company environments preferred
• Ability to interact effectively with multiple departments on cross-functional initiatives and priorities
• Excellent attention to detail, without losing the big picture
• Proven ability to tie strategic thinking to operational execution
• Proactive approach, with high sense of urgency
• Progressive thinker, open-minded
• Ability to travel approximately 30%

Travel Requirements

• Approximately 25% global travel

Compensation

YES offers a stimulating and fun working environment, competitive salaries, performance bonuses, healthcare benefits & company stock.

Additional Information

• Applicants must be currently authorized to work in the United States on a full-time basis.
• YES is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

Come find out why YES is such a great place to work. Apply today!

About the Role

We are seeking a seasoned Sr Project Manager to lead and deliver initiatives that improve scalability, efficiency, and execution across Marketing, Product, and Sales teams. This role is execution-oriented and some key areas this role will support - process optimization, operating model improvements, new system implementations, system upgrades and cross-functional delivery.

This is a hybrid role (3 days in the office) based out of our San Leandro Office. Ideal candidate is structured, proactive, and comfortable driving clarity in complex, and ambiguous environments.

You’ll Make a Difference By

Program Planning, Delivery & Reporting

• Leading end-to-end delivery of operational and transformation initiatives, including process redesign, workflow optimization, system implementations and upgrades, etc.
• Translating business and operational needs into clear project plans, milestones, and deliverables
• Supporting intake, prioritization, and sequencing of projects across multiple teams
• Building and managing detailed project plans, timelines, and resource needs
• Tracking progress against milestones, identifying risks and issues, and proactively mitigating them
• Providing clear, concise status updates to stakeholders and leadership

Cross-Functional Leadership

• Partnering closely with cross functional teams across the organization managing dependencies and handoffs across teams to ensure smooth execution
• Facilitating working sessions, decision forums, and executive readouts
• Serving as a neutral operator who can align diverse perspectives toward outcomes
• Partnering with stakeholders to assess current-state processes across Marketing, Product, and Sales, identifying gaps, inefficiencies, and root causes impacting speed, quality, and predictability
• Partnering with stakeholders to design and document future-state processes
• Driving adoption of new processes through change management, training, and enablement

Change Management & Adoption

• Partnering closely with the Organizational Change Manager to develop rollout plans to ensure successful adoption of new tools, processes, and operating models
• Coordinating training, communications, and documentation
• Measuring effectiveness post-implementation and driving continuous improvement
• Assisting with other responsibilities based on business needs

About You

• 7+ years of experience as a Project Manager leading operational, transformation, or process improvement initiatives
• Experience in Retail, eCommerce, B2B or B2C environments
• Proven experience supporting Marketing Operations, Product Operations, Sales, or similar functions
• Strong working knowledge of project management methodologies (Agile, hybrid, and waterfall)
• Demonstrated ability to manage complex, cross-functional programs with multiple stakeholders
• Excellent facilitation, communication, and stakeholder management skills
• Strong analytical and problem-solving capabilities
• Ability to drive structure and clarity in ambiguous environments
• Tools & Technical Skills
• Proficiency with project and work management tools such as JIRA, Confluence, Smartsheet
• Experience with documentation and visualization tools (Excel, PowerPoint, Visio, Lucidchart)
• Comfort building dashboards, reports, and executive-ready materials

About Ariat

Ariat is an innovative, outdoor global brand with roots in equestrian performance. We develop high-quality footwear and apparel for people who ride, work, and play outdoors, and care about performance, quality, comfort, and style.

The salary range for this position is $135,000-145,000 per year.

The salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data for geographic locations. Ariat in good faith believes that this posted compensation range is accurate for this role at this location at the time of this posting. This range may be modified in the future.

Ariat’s holistic benefits package for full-time team members includes (but is not limited to):

• Medical, dental, vision, and life insurance options
• Expanded wellness and mental health benefits
• Paid time off (PTO), paid holidays, and paid volunteer days
• 401(k) with company match
• Bonus incentive plans
• Team member discount on Ariat merchandise

Note: Availability of benefits may be subject to location & employment type and may have certain eligibility requirements. Ariat reserves the right to alter these benefits in whole or in part at any time without advance notice.

Ariat will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local laws. Ariat is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis protected under federal, state, or local law. Ariat is committed to providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, email

Please see our Employment Candidate Privacy Policy at to learn more about how we collect, use, retain and disclose Personal Information.

Please note that Ariat does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Agreement, Ariat will not consider or agree to payment of any referral compensation or recruiter/agency placement fee. In the event a recruiter or agency submits a resume or candidate without a previously signed Agreement, Ariat explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of Ariat.

Pride Health is looking a Software Quality Assurance Analyst to support our client’s medical facility which in Hybrid Role in Rochester, MN

Job Type: Software Quality Assurance Analyst

Location: Hybrid, Rochester, MN

Duration: 26 Week contract with possibility of extension

Onsite Requirement: Occasional onsite build days (as needed)

Rate: $30 to 38/hr

Job Summary

This position provides software quality assurance services for projects and systems. The role is responsible for supporting product validation activities for new and modified applications and ensuring that software products meet defined quality standards.

Key Responsibilities

• Support the development of deliverables including defining, performing, and documenting product validation for new and/or modified applications.
• Investigate operational and process problems in collaboration with engineering and technical personnel.
• Maintain quality records and metrics status reports.
• Guide and direct lower-level personnel on the setup and performance of quality controls.
• Devise and apply quality controls for in-house and vendor-provided products.
• Assist in executing quality reviews under the direction of the project team or senior quality colleagues.
• Maintain test libraries and scripts in test management tools such as Quality Center when required.

Work Being Performed

• Documentation and execution of manual test cases supporting several vended web and mobile applications within the provider and patient space.

Required Experience

Candidates must have experience with:

• Testing vended applications
• Testing mobile and web applications
• Using ADO (Azure DevOps)
• Working with Agile and Waterfall methodologies
• Actively participating in meetings
• Documenting, maintaining, and executing well-structured manual test cases
• Prioritizing work across multiple product lines in a fast-paced environment
• Self-motivated approach to identifying answers and resolving knowledge gaps

Required Skills

• Software testing
• Azure DevOps (ADO)
• Strong analytical thinking skills
• Excellent documentation skills
• Ability to interact with stakeholders at all organizational levels
• Ability to work independently and within teams
• Strong organizational and communication skills
• Ability to analyze software development documentation including:
• Business requirements
• Functional specifications
• Design specifications
• Ability to understand systems and business operational practices related to product validation
• Ability to communicate effectively with both technical and business audiences

Technical Knowledge

Candidates should be experienced with software development lifecycles as they relate to product verification and validation, including preparation of testing reports and coordination of project testing activities. Experience mentoring testing colleagues and project teams on testing processes is also required.

Strong experience using productivity software such as Microsoft Word, Excel, PowerPoint, and web browsers is required.

Education Requirements

Required Education

One of the following is required:

• Bachelor of Science degree with training/experience in software development, software testing, or quality control
• OR
• Associate’s degree in a computer-related field and two (2) years of professional experience in software development, software testing, or quality control
• OR
• Six (6) years of professional experience in software development, software testing, or quality control

Certifications

Preferred:

Certification or training in quality or testing such as:

• ISO Service Management
• CSTP
• ITIL

Benefits

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Turn Purpose into Progress — Discover the Possibilities with MCB’s SBA Team!

Job Summary:

Join a growing SBA lending team where your expertise directly supports small business success. As an SBA Loan Processor, you’ll play a key role in guiding SBA loans from application through closing and funding, ensuring a smooth, efficient, and compliant process every step of the way. You’ll collaborate closely with SBA Business Development Officers, Underwriters, and Closing staff, gaining broad exposure across the SBA lifecycle while contributing to timely execution and an exceptional borrower experience. This is an opportunity for a detail‑oriented professional who thrives in a collaborative environment and wants to grow their career while helping entrepreneurs build and expand their businesses.

Key Responsibilities:

The SBA Loan Processor manages SBA loan applications from initial submission through closing and funding, primarily supporting SBA 7(a), Express, and related programs. This role is responsible for collecting, reviewing, and organizing borrower, guarantor, and third‑party documentation, ensuring all files are complete, accurate, and compliant with SBA Standard Operating Procedures (SOP), Bank credit approvals, and internal documentation standards. The SBA Loan Processor maintains well‑organized, audit‑ready loan files that support efficient processing and long‑term servicing.

Serving as a central point of coordination, the SBA Loan Processor acts as a key liaison between borrowers, SBA Business Development Officers, Underwriters, Closing, and internal departments to facilitate timely loan progression. This role tracks loan conditions, outstanding items, and timelines, communicates documentation requirements and next steps clearly and professionally, and partners closely with closing and servicing teams to ensure smooth loan funding and handoff.

A strong focus on compliance and quality is essential. The SBA Loan Processor reviews loan files for SBA eligibility, use of proceeds, ownership structure, and guarantor requirements, verifies the accuracy and completeness of loan documents and disclosures prior to closing, and assists in preparing SBA guaranty packages to support SBA purchase, servicing, and secondary market requirements. This role also supports internal audits, loan reviews, and regulatory examinations related to SBA lending.

From a systems and reporting perspective, the SBA Loan Processor inputs and maintains accurate loan data within the Loan Origination System (LOS) and related platforms, monitors loan pipeline reports, and provides status updates to management as requested. Additionally, the role identifies recurring documentation challenges or process gaps and recommends opportunities for efficiency and continuous improvement, contributing to the ongoing growth and success of the SBA lending platform.

Qualifications:

• Strong documentation and file management skills
• Experience working in a regulated banking environment.
• Minimum 2–4 years of loan processing experience, preferably in SBA or commercial lending.
• Working knowledge of SBA loan documentation and general SBA SOP requirements.
• Strong organizational and time‑management skills.
• High attention to detail and accuracy.
• Excellent written and verbal communication
• Ability to manage multiple loans simultaneously and meet deadlines
• Collaborative, service‑oriented mindset
• Comfort working with loan origination and document management systems
• Commitment to compliance, quality, and operational discipline

The ideal candidate will bring direct experience processing SBA 7(a) loans within a community or regional banking environment, along with a strong understanding of SBA loan closing and post‑closing requirements. This role requires prior experience working in a regulated banking environment, with the ability to navigate compliance standards, documentation requirements, and internal controls while supporting a high‑quality borrower experience.

Established in 1977, Monterey County Bank (MCB) is the longest-standing independent bank headquartered in Monterey County, California. From the beginning, MCB has been dedicated to supporting the regional economy through tailored small business and commercial banking services.

Over the years, the Bank has grown steadily, maintaining a strong presence in Monterey, Carmel, Pacific Grove, Salinas, and greater Monterey County. In late 2024, MCB launched a comprehensive modernization initiative—introducing new leadership and investing in advanced technology to enhance customer service and expand its capabilities. This transformation marks a new chapter in the Bank’s history, building on decades of experience while embracing innovation to better serve the community.

As required by state-specific laws, we must include the salary range for this role when hiring residents in applicable locations. The annualized salary range for this position is $71,000 to $82,000. (This role is an non-exempt hourly position). Compensation within this range may vary based on factors such as geographic location, candidate experience, and skills.

MCB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.