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Compensation: $130-155k Responsibilities:
- Participate in full lifecycle development of SDLC and implement all DevOps procedures to manage and support the CI/CD process including the automation of the build, test, deploy pipelines and configuration management.
- Employ best practices for designing automation processes and utilities that can be easily used by the development teams.
- Design and develop a best practice release management process that employs separation of control and proper approvals.
- Closely partner with the security and infrastructure teams to incorporate corporate standards into the CI/CD and provisioning processes.
- Maintaining source control management system and integrating it with software build and deployment.
- Responsibility for the build environment: resolve build issues, help coordinate complex software test environments and software releases.
- Monitoring of Applications operational processes, escalating and facilitating failure resolution as appropriate.
Qualifications: Required
- 5+ years of professional experience of working with the full software development life cycle and designing/developing best practice CI/CD pipelines, GitHub Actions, Ansible (IaC), Terraform/CloudFormation, K8s, test automation, static code analysis, Artifactory and release management processes.
- Proficient in at least two of the following Windows batch/PowerShell, bash, Python.
- Knowledgeable about networking (TCP, UDP, ICMP, ARP, DNS, TLS, HTTP, SSH, NAT, firewall, load balancing, etc).
- Strong experience with managing and support of Windows/Linux Servers.
- Good understanding of deployment of various platforms such as web/REST API, messaging bus/queue, application services, Microservices and Cloud Serverless components/managed platform.
- Experience working with relational databases/SQL and no-SQL, other database technologies are a plus.
- A curiosity concerning technology and the ability to learn new systems and tools quickly.
- Excellent communication skills and the ability to work in a collaborative environment.
Preferred
- Experience with Cloud solutions i.e Azure (VNet, privateLink, Blob storage, Azure SQL, Web App, Data Factory, Client, AKS, ARO, SQL Server/Cosmos) / AWS (VPC, EC2, S3, Route53, ECS, EKS, RDS, ALB/NLB).
- Experience with code-quality (SonarQube, GitHub Enterprise Advanced Security/CodeQL, Jfrog Artifactory + Xray).
- Experience with containers and orchestration technologies (Docker, K8s, OpenShift).
- Experience with application telemetry, monitoring and alerting solutions (Splunk, LogicMonitor, AWS CloudWatch, Azure Insight or similar).
Job description
Role:: Senior Framework Architect - Angular (x1)
Location:: Irving, TX
The Senior Framework architect will lead the development of the Angular codebase for our internal design system, strongly contributing to the development and strategic technical direction of internal frameworks, products and systems. You will ensure stability and scalability of the framework, and work closely with the rest of our framework development team, and with the CSS lead.
The framework architect will be integrated within the Design team to produce code that aligns to the standards defined in our internal design library. Your primary task is to help build and maintain the internal Angular framework, which is used to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. In this role, you will have opportunities to partner with Technology colleagues to provide support for onboarding to the Design System and to better understand how your work fits into the strategic objectives of the organization.
Responsibilities
Lead the development of the Angular Framework that is aligned to our internal Design System components.
Familiarity with and help with support of the React UI Library
Work with the team to understand priority and urgency, while escalating blockers or delays
Investigate bugs, and provide support to reduce risk for our users
Handle framework upgrades and feature requests
Ensure clear migration path for applications to remain on latest technology and design standards
Follow internal standards for build processes and publishing to ensure stability of framework
Keep the framework current with the latest trends both internally and externally
Provide technical analysis and solutions to issues and technical direction
Required Skills:
8-10 years experience writing professional-quality shared component libraries with expertise in n TypeScript, Angular, and a solid foundational understanding of HTML/CSS
Expertise in working with reusable code that is integrated with modern design systems
Write high-quality code that is well-documented and easy to maintain
Quality of work and speed of execution are crucial for success in this role.
A growth mindset and willingness to learn and adapt in a fast-paced environment
Strong attention to detail & analytical skills
Experience delivering with an agile methodology and using bitbucket/github and jira to manage development
Experience in development of end to end testing, unit testing
Strong communication skills, and ability to raise escalate concerns when appropriate
Stay up to date on the latest software development trends and technologies
Support for developers looking to onboard and contribute to the design system
Interest in working with Design Systems at scale, and developing within the structures of a design driven framework
Desirable Skills & Experience
Interest in Design, methodologies of design systems
Interest in enablement of AI in conjunction with maintenance and alignment to Design Systems
Keen interest in, or knowledge of, banking or finance
Education:
Bachelor's/University degree or equivalent experience
Skills
Mandatory Skills : Design systems
location: Irving, Texas
job type: Permanent
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Job description Role:: Senior Framework Architect - Angular (x1)
Location:: Irving, TX
- The Senior Framework architect will lead the development of the Angular codebase for our internal design system, strongly contributing to the development and strategic technical direction of internal frameworks, products and systems. You will ensure stability and scalability of the framework, and work closely with the rest of our framework development team, and with the CSS lead.
- The framework architect will be integrated within the Design team to produce code that aligns to the standards defined in our internal design library. Your primary task is to help build and maintain the internal Angular framework, which is used to create innovative and intuitive digital products that deliver best-in-class user experience and usability to our clients, both internally and externally. In this role, you will have opportunities to partner with Technology colleagues to provide support for onboarding to the Design System and to better understand how your work fits into the strategic objectives of the organization.
Responsibilities
- Lead the development of the Angular Framework that is aligned to our internal Design System components.
- Familiarity with and help with support of the React UI Library
- Work with the team to understand priority and urgency, while escalating blockers or delays
- Investigate bugs, and provide support to reduce risk for our users
- Handle framework upgrades and feature requests
- Ensure clear migration path for applications to remain on latest technology and design standards
- Follow internal standards for build processes and publishing to ensure stability of framework
- Keep the framework current with the latest trends both internally and externally
- Provide technical analysis and solutions to issues and technical direction
Required Skills:
- 8-10 years experience writing professional-quality shared component libraries with expertise in n TypeScript, Angular, and a solid foundational understanding of HTML/CSS
- Expertise in working with reusable code that is integrated with modern design systems
- Write high-quality code that is well-documented and easy to maintain
- Quality of work and speed of execution are crucial for success in this role.
- A growth mindset and willingness to learn and adapt in a fast-paced environment
- Strong attention to detail & analytical skills
- Experience delivering with an agile methodology and using bitbucket/github and jira to manage development
- Experience in development of end to end testing, unit testing
- Strong communication skills, and ability to raise escalate concerns when appropriate
- Stay up to date on the latest software development trends and technologies
- Support for developers looking to onboard and contribute to the design system
- Interest in working with Design Systems at scale, and developing within the structures of a design driven framework
Desirable Skills & Experience
- Interest in Design, methodologies of design systems
- Interest in enablement of AI in conjunction with maintenance and alignment to Design Systems
- Keen interest in, or knowledge of, banking or finance
Education:
Bachelor's/University degree or equivalent experience
Skills Mandatory Skills : Design systems
qualifications:
Bachelors
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Senior Interactive Experience Developer / Creative Coder
Location: Portland, Oregon | Hybrid (3 days in office)
Tandem Talent is partnering with an innovative, globally active creative technology company to recruit a Senior Interactive Experience Developer / Creative Coder. This role is ideal for a developer who enjoys combining strong programming skills with creativity to build immersive digital experiences that exist beyond traditional screens.
You will collaborate with designers, UX strategists, and fellow developers to create interactive environments used in corporate spaces, museums, universities, sports venues, and cultural institutions worldwide. The work focuses on developing experiences that blend digital and physical environments through interactive displays, sensing technologies, and responsive systems.
This is an opportunity to work with advanced technology while helping bring ambitious creative concepts to life in real-world environments.
The Role
As a Senior Interactive Experience Developer, you will play a key role in designing and building innovative front-end and interactive systems. You will work closely with multidisciplinary teams to develop engaging experiences, prototype new ideas, and help shape technical best practices.
Key responsibilities include:
- Leading front-end development for client projects and internal innovation initiatives
- Experimenting with emerging technologies and frameworks to create new digital experiences
- Defining and maintaining coding standards and development best practices
- Mentoring junior developers and supporting collaborative problem-solving
- Conducting project reviews to ensure technical performance and creative quality
- Producing documentation that supports both technical and non-technical stakeholders
- Working within development tools including Atlassian, GitHub, MS Teams, Visual Studio, and Figma
- Supporting installations and client projects, including occasional travel for site visits (approximately 2–3 per year)
What We’re Looking For
The ideal candidate combines strong programming capability with an interest in creative technology and immersive environments.
Required experience:
- Strong programming foundation with experience in creative coding and visual development
- Experience with digital creation platforms such as TouchDesigner, Notch, Pixera, Unreal, or Unity
- Programming experience with languages and APIs including Qt/QML, JavaScript (Three.js, WebGL, Canvas), Python, or Unreal Blueprint/C++
- Strong browser-based development experience, particularly building creative in-browser experiences
- Portfolio demonstrating engaging digital work beyond standard web applications
- Graphics programming experience using OpenGL/GLSL, Vulkan, or DirectX and understanding of the graphics pipeline
- Experience using Git/GitHub for collaborative development
- Experience designing touch interfaces or other natural user interaction systems
- Ability to rapidly prototype concepts and develop them into production-ready code
- Understanding of UX principles and how technical decisions influence user experience
- Strong communication and collaboration skills across technical and non-technical teams
- Curiosity, creativity, and enthusiasm for exploring new technologies
Desirable experience:
- Experience working with interactive hardware, sensors, or immersive technologies.
The Opportunity
This position offers the chance to work on highly creative and technically challenging projects that reach audiences globally. Developers in this team build experiences that appear on interactive display walls, projection-mapped environments, and sensor-driven installations that respond to people and environments in real time.
You will be working within a collaborative, multidisciplinary team where ideas are encouraged and technical experimentation is part of the culture.
Location
Hybrid role based in Portland, Oregon, with three days per week in the office.
Please note that visa sponsorship is not available for this position.
If you are interested in combining technical expertise with creative problem solving to build immersive digital experiences, Tandem Talent would be pleased to hear from you.
Job Title: SDET / QA Automation Engineer
Location: Mount Laurel- NJ
Duration: Long Term
Job Description:
Job Summary:
We are seeking a highly skilled and experienced SDET / QA Automation Engineer with 8 to 10 years of expertise in Python, JavaScript, and modern automation frameworks. This position involves developing automation solutions, microservices, and test scripts while validating end‑to‑end network components and their behavior. The candidate should have strong domain knowledge in networking and cable technologies, with the ability to collaborate effectively with clients and cross‑functional teams.
Key Responsibilities:
- Develop microservices using Python, NodeJS, and Golang as part of automation and service validations.
- Develop standalone Python/NodeJS scripts to simulate network traffic and validate performance across different endpoints.
- Create Proof of Concepts (POCs) based on client needs and actively participate in client demos and technical discussions.
- Lead the creation of test strategies and manage test environments with both physical and virtual device setups.
- Create comprehensive test scenarios and automated test scripts using MochaJS, ensuring robust coverage of functional, integration, and regression test cases.
- Design reusable test components, validate API and microservice behavior, and integrate MochaJS test suites into the existing automation framework to enhance reliability and execution efficiency.
- Collaborate with cross‑functional teams to refine requirements, improve test coverage, and ensure smooth integration with CI/CD pipelines.
- Gather requirements and perform detailed analysis for new automation scenarios and test case development.
- Support manual and automation testing across applications, devices, and servers as required.
- Ensure code quality using tools like SonarQube and adhere to strict QA standards.
- Provide technical guidance, troubleshooting support, and mentorship to team members on tasks and issues raised by the client.
- Maintain version control and branching strategies using GitHub, ensuring high code integrity and traceability.
- Monitor automation execution, analyze failures, and drive root‑cause investigations to improve overall product quality.
- Document technical workflows, automation processes, and test scenarios to ensure long-term maintainability and knowledge sharing.
Required Skills & Experience:
- 8-10 years of experience in QA/SDET automation roles.
- Strong programming knowledge with Python and JavaScript.
- Good hands-on experience with Go Lang and NodeJS.
- Hands-on experience with MochaJS for scripting and automated testing.
- Excellent knowledge with web technologies like REST, SOAP, XML and JSON
- Proficiency in API testing using Bruno/ Postman.
- Familiarity with GitHub for version control and Jira for project tracking.
- Excellent domain knowledge in Network and cable domain
- Should be familiar with IMS architecture and SIP protocols.
- Good problem-solving and debugging skills.
Should have good communication and client interaction skills.
Location: Alpharetta, GA (3 days a week onsite)
Duration: 6 months
Job Description:
We are seeking a skilled Site Reliability Engineer to join our team and help build, maintain, and scale our cloud-native infrastructure. You will work closely with development and operations teams to ensure our systems are reliable, scalable, and efficient. The ideal candidate is passionate about automation, observability, and infrastructure-as-code, and thrives in a collaborative, fast-paced environment.
Key Responsibilities
Design, implement, and manage cloud infrastructure on Azure using Terraform and Terragrunt.
Maintain and optimize Kubernetes clusters on Azure Kubernetes Service (AKS).
Build and manage CI/CD pipelines using GitHub Actions/Workflows and ArgoCD for GitOps deployments.
Enhance system reliability by implementing monitoring, alerting, and observability solutions with Grafana.
Automate operational tasks to reduce toil and improve team efficiency.
Participate in on-call rotations, incident response, and post-mortem analysis.
Collaborate with development teams to improve application performance, scalability, and resilience.
Implement and advocate for SRE best practices, including SLIs, SLOs, and error budgets.
Continuously improve system performance, cost efficiency, and security.
Required Skills & Qualifications
3+ years of experience in an SRE, DevOps, or cloud infrastructure role.
Strong experience with Azure cloud services and infrastructure.
Hands-on experience with java and Terraform and Terragrunt for infrastructure-as-code.
Proficiency with Kubernetes (preferably AKS and container orchestration.
Experience with CI/CD tools, especially GitHub Workflows/Actions and ArgoCD.
Solid understanding of observability tools like Grafana (Prometheus, Loki, Tempo experience is a plus).
Education Requirements Bachelor's degree required, (Masters preferred)
Job Title: Software Engineer
Duration: 12 months (Right to Hire)
Location: 100% Remote
Responsibilities:
- Design and build internal tools and automation-including API linting frameworks, OpenAPI specification validators, code?generation utilities, and workflow automation-to improve consistency, quality, and efficiency across the API lifecycle.
- Ensure developer experience is at the center of all software created, building intuitive, reliable, and friction?reducing tools that empower API producers and consumers and simplify their workflows.
- Collaborate, coordinate, and align with technical stakeholders such as architecture, platform engineering, security, and API governance teams to ensure tooling meets enterprise needs and integrates seamlessly with broader technical ecosystems.
- Apply industry best practices to deliver secure, scalable, and maintainable solutions that align with clients engineering, security, and compliance standards.
- Drive development activities from design through delivery, ensuring tools and services are released on time and effectively support both API producers and consumers.
- Champion code quality, implementing comprehensive unit testing, functional testing, and automated validation to ensure highly reliable solutions and fast feedback loops.
- Demonstrate engineering excellence, consistently applying high?quality engineering practices-including clean code principles, strong testing strategies (unit, integration, functional), CI/CD pipeline integration, versioning discipline, and reliable automated deployment strategies-to ensure tooling is robust, maintainable, and production?ready.
- Ensure all software created adheres to strong security principles, including secure coding practices, automated security scanning, vulnerability mitigation, and alignment with enterprise security standards-ensuring tooling is safe by design, safe by default, and safe in production.
- Support the tech lead in evaluating and shaping technical decisions, contributing insights and execution capabilities related to tooling, automation, and developer?experience improvements.
Tools & Technologies:
- Programming & Scripting: Java | Python | JavaScript | TypeScript, Bash / Shell Scripting
- API Design & Management: RESTful APIs, OpenAPI / Swagger (Specification, Validation), API Linting Frameworks, API Governance & Standards Enforcement, API Versioning Strategies
- Automation & Tooling: Code Generation Utilities, Workflow Automation Tools, Internal Developer Tooling, CLI Tools
- Testing & Quality Engineering: Unit Testing | Integration Testing | Functional Testing, Automated Validation Frameworks, Test Automation Tools, Code Quality & Static Analysis Tools
- CI/CD & DevOps: CI/CD Pipelines (GitHub Actions, GitLab CI, Jenkins), Automated Build & Deployment Pipelines, Artifact Repositories, Infrastructure Automation
- Cloud & Platforms: Cloud Platforms (AWS / Azure / GCP), Containerization (Docker), Kubernetes (optional / platform-dependent)
- Security & Compliance: Secure Coding Practices, Automated Security Scanning (SAST / DAST), Vulnerability Management Tools, Dependency Scanning, Compliance & Enterprise Security Standards
- Developer Experience (DX): Developer Tooling & Enablement Platforms, Documentation Automation, API Consumer & Producer Enablement Tools
- Collaboration & Version Control: Git | GitHub | GitLab, Agile / Scrum Methodologies, Issue & Work Tracking Tools (Jira, similar)
Duration: 6+ months (CTH)
Location: hybrid (Newark, NJ)
Summary
As a Senior Software Engineer on the Retirement Strategies Technology team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to deliver quality platforms and products with speed.? You will code, test and debug new and existing applications as you implement capabilities to solve sophisticated business problems, deploy innovative products, services and experiences to delight our customers! In addition to advanced technical expertise and experience, you will bring excellent problem solving, communication and teamwork skills, along with agile ways of working, strong business insight, an inclusive leadership attitude and a continuous learning focus to all that you do.
Here is What You Can Expect on a Typical Day
Build applications ensuring that the code follows latest coding practices and industry standards, using modern design patterns and architectural principles; remove technical impediments??
Develop high quality, well documented and efficient code adhering to all applicable Prudential standards??
Collaborate with product owners in understanding needs and defining feature stories, tech leads in defining technical design and other team members to understand the system end-to-end and deliver robust solutions that bring about business impact?
Write unit, integration tests and functional automation, researching problems discovered by quality assurance or product support, developing solutions to address the problems??
Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day??
Work on complex problems in which analysis of situations or data requires an evaluation of intangible variables.
Use programming languages including but not limited to Java, JavaScript, Springboot, Node.js frameworks?
The Skills & Expertise You Bring:
Bachelor of Computer Science or Engineering or experience in related fields
Ability to coach others with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization??
Experience with agile development methodologies and Test-Driven Development (TDD)
Knowledge of business concepts tools and processes that are needed for making sound decisions in the context of the company's business
Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges
Excellent problem solving, communication and collaboration skills
Advanced experience and/or expertise with several of the following:
Programming Languages:? Java, Java Script; working in distributed systems, object oriented programming, design patterns and design methodology; JAVA services using Spring,, Microservices, multi-threading, Concurrency and parallel processing
Frameworks:?Springboot, Node.js
Data Store:?NoSQL or Relational Data structures;
Data Streaming:?SQS, SNA
Application Programming Interfaces (API): Consumption & Development; implementing service oriented architecture (SOA) patterns; Web service technologies such as APIs, REST, JSON, SQL
API Management & Integration : Kong, Apigee
Unit, interface and end user testing?concepts and tooling (functional & non-functional)
Automated testing
Accessibility awareness
Software security skills?including?secure coding, web application security and ; Solid grasp of security concepts (authentication, authorization, encryption, digital signature, JWT), SSL, web service proxies, firewall, SAML 2.0, OpenID Connect, OAuth 2.0)
Dev Ops Tools & Practices: Branching techniques and usage of GitHub; DevOps
Software Development Life Cycle (SDLC): Monitoring and logging techniques
AWS Core Services across compute, storage, DB, IAM
Preferred Qualifications:
Strong experience with Domain Driven Development (DDD)
AWS cloud native solution development
Architecture Patterns
Design and critical Thinking
Financial/Insurance industry experience is a must, not a plus
People Leadership Experience is a plus.
Experience with agentic frameworks and AI driven development tools is a major plus [Claude Code, GitHub Copilot etc]
Length of Contract: 6 months
Location: Remote (Eastern time zone)
What are the top 3-5 skills, experience or education required for this position:
a. Proficiency in databases (SQL) and coding in R/Python
b. Experience with API development
c. Familiarity with AI techniques and strong curiosity for new technologies
d. Experience managing and curating bioinformatics datasets (BulkRNAseq, Proteomics, scRNAseq, CRISPR)
e. Code management, documentation, and version control (e.g., GitHub)
Job Overview: As a Data Analyst, you'll drive data quality and consistency in our central hub for storing OMICS data, address impactful data loading and curation projects and help improve and automate processes using agentic AI. Working closely with researchers, you'll ensure their data needs are met and help accelerate scientific discovery.
Key Responsibilities:
- Contribute to important data loading and curation projects for the departments Omics data server
- Address data quality and consistency issues in the CRISPR database.
- Apply agentic AI approaches for data loading and querying OMICS data
- Database Interaction: Use PostgreSQL to build, manage, and query large genomic datasets.
- API Development: Design and implement APIs for improved data accessibility and integration across platforms.
- Automation: Use Python and R to automate and optimize data workflows, prioritizing data quality and integrity.
- ETL Process Management: Develop and execute ETL processes to integrate high-value datasets in line with organizational standards.
- Collaboration: Work with cross-functional teams and research scientists to gather requirements, align to common data model standards, and facilitate effective data management.
- Documentation: Maintain comprehensive documentation and version control for reproducibility and teamwork.
Required qualifications:
- Master's degree in computer science, bioinformatics, or a related field, with 3+ years of relevant experience.
- Proven experience working with databases (PostgreSQL proficiency).
- Advanced skills in Python and R for automation and data manipulation.
- Experience handling and curating bioinformatics datasets (BulkRNAseq, Proteomics, scRNAseq, CRISPR).
- Code management, documentation, and usage of Github.
- Curiosity and basic knowledge of AI techniques applicable to data loading and querying.
- Excellent communication skills and a collaborative mindset.
- Demonstrated experience with AWS resources.
- Experience in API
Job Title: Support Engineer
Location: Seattle, WA / Bothell, WA (On-site)
Job Type: Full-time
About Us:
Cinnamon is a forward-thinking healthcare technology company focused on empowering patient advocates through innovative solutions. By automating critical processes, we help healthcare organizations secure financial assistance for their patients efficiently and securely. Our mission is to improve healthcare accessibility while maintaining the highest standards of data integrity, compliance, and customer trust.
Role Summary:
We are seeking a skilled Support Engineer to lead technical support efforts for healthcare customers and internal Cinnamon users. This role partners closely with engineering, product, implementation, clinical operations, and security teams to resolve complex issues, improve system reliability, and deliver a high-quality user experience across the platform. You will handle escalations, guide support processes, and contribute to a strong operational and security posture. The ideal candidate excels at cross-functional troubleshooting, clear communication, and customer empathy.
Key Responsibilities:
- Own customer support issues end to end and ensure timely, accurate resolutions
- Support customer onboarding by validating configuration, reviewing workflows, and preparing customers for go-live
- Deliver advanced training and create materials that help clinical and administrative teams adopt the platform effectively
- Serve as the escalation point for Jira Service queues and guide triage and prioritization
- Provide advanced support to internal users across authentication, access, feature flagging, analytics, logging, VPN, GitHub, password management, and productivity tools
- Investigate and resolve issues across GCP services, , Auth0 flows, LaunchDarkly configuration, Mixpanel events, NordLayer access, GitHub permissions, 1Password access, and related systems
- Maintain and improve documentation in Confluence, including workflow diagrams, runbooks, SOPs, and troubleshooting guides created in Lucidchart
- Perform proactive system monitoring using GCP logs, , uptime indicators, and automated alerts to detect and address issues early
- Reproduce issues, validate fixes, analyze root causes, and collaborate with engineering to improve reliability and data integrity
- Ensure support follows HIPAA-aligned privacy, security, and data handling requirements
- Surface findings from Intruder and SecurityScorecard and track remediation with security and engineering teams
- Identify recurring patterns in support tickets, propose workflow and product improvements, and contribute insights to roadmap discussions
- Mentor junior support engineers and help develop team best practices
- Participate in incident response efforts for issues affecting multiple customers or systems
Required Qualifications:
- 4-6 years of experience providing technical support in a SaaS, healthcare, or cloud-based environment
- Proven experience supporting healthcare customers or healthcare data workflows
- Experience owning escalations and complex troubleshooting efforts in coordination with engineering or product teams
- Proficiency with Jira Service Management for issue triage and workflows analysis
- Experience supporting enterprise SaaS platforms for authentication, identity management, analytics, logging, VPN access, and secure productivity operations
- Hands-on experience with Google Cloud Platform logs, error reports, service metrics, or interactions with Cloud Run and Cloud Functions
- Strong understanding of QA processes, root cause analysis, and cross-environment troubleshooting
- Excellent communication skills with the ability to explain technical issues to non-technical healthcare users
- Strong documentation skills maintaining shared knowledge bases or support playbooks
- Comfort handling workloads involving sensitive healthcare information and security-related tasks
Preferred Qualifications:
- Scripting or automation experience in Python, Bash, or PowerShell
- Familiarity with HL7, X12, FHIR, or common healthcare data exchange patterns
- Experience supporting customers during EHR integrations or workflow onboarding
- Experience with remote support tools such as TeamViewer or AnyDesk
- Experience building documentation or diagrams in Confluence and Lucidchart
- Exposure to security monitoring tools or vulnerability management processes
- Prior mentorship or leadership experience in a support environment
What We Offer:
- A competitive salary and stock options grant
- Holiday schedule according to your country of residence and PTO
- An innovative and high-paced work environment with a flat management hierarchy
- Opportunities for professional growth and advancement in a rapidly scaling company
How to Apply:
Send your resume and a cover letter detailing your relevant experience and interest in the position to We look forward to reviewing your application and exploring how you can help us advance healthcare through innovation and technology!
Join us in transforming healthcare through innovative technology!
Job Description
Showroom Sales
The Consolidated Supply Co. Fixture Gallery, our upscale plumbing showroom, is seeking a showroom consultant to work with architects, designers, building contractors, and individuals building or remodeling their homes.
Job Description:
As a Showroom Sales Consultant, you will be responsible for selling products in our high-end plumbing showroom, developing new business and nurturing existing relationships to achieve sales, margin, and market growth goals. This role combines working in our showroom with a proactive outreach, ideal for someone who enjoys networking and building long-term partnerships.
Key Responsibilities
* Sell, prepare quotes, process orders, and coordinate deliveries with accuracy and attention to detail.
* Actively identify and pursue new business opportunities through outreach, networking, cold calls, and community involvement (e.g., local builder associations, design groups, and industry events).
* Build strong relationships with architects, designers, builders, and homeowners to promote Fixture Gallery products and services.
* Develop and maintain a robust sales pipeline through consistent follow-up and relationship management.
* Stay current on product lines, trends, and industry developments to effectively advise customers.
* Collaborate with internal teams to ensure an exceptional customer experience from initial contact through project completion.
What We're Looking For
* A self-motivated, results-oriented professional who enjoys meeting new people and growing business through initiative and creativity.
* Experience in sales, business development, or showroom/design consulting (plumbing, lighting, or home design experience a plus).
* Excellent communication, organization, and follow-up skills.
* The ability to balance showroom sales with proactive outreach and networking.
Consolidated Supply Co. offers:
* Competitive Pay
* 401k Profit Sharing w/ Employer Contribution
* Medical, Dental, Vision, and Life Insurance
* Long-Term Disability
* Paid Holidays and Vacation
* Career Advancement Opportunities
* Employee Recognition Programs
Equal Employment Opportunity/M/F/disability/protected veteran status.
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