Future Electronics Jobs in Usa

For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers. Behind our commitment to excellence are five key attributes that define who we are and what makes us different from any other.

We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results

We Are Committed to our customers and are guided in all we do by their needs.

We Are Complete and seek to provide exceptional service and engage in proactive behavior.

We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.

We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction

20 hours per week Competitive Pay Flexible Schedules Career Path Opportunities Positive Atmosphere

Job Position Description:

Supervisor responsibilities include organizing employee shifts, training and motivating team members. This position plays a critical role in ensuring all staff stays on task and complete all assignments to ServiceMaster standards. To be successful in this role, you should have a good understanding of cleaning principles and team management abilities.

Responsibilities

• Training cleaners on ServiceMaster's standards, products, processes and procedures
• Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
• Train cleaners on task schedules specific to individual accounts
• Perform inspections and give constructive performance feedback to staff members
• Assign shifts and make necessary adjustment in case of call off or no shows
• Respond to customer complaints and request in a timely and caring manner
• Ensure compliance with safety and OSHA regulations
• Use proper PPE where required
• Opens and locks facilities, enable and disable security system as required.
• 1-2 years' experience as a custodian, janitor, housekeeper a plus but not required
• Will provide on the job training to those with strong work ethic and willingness to learn.
• Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus.
• The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must.
• Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
• Has respect and understanding for co-workers and customers
• Must be able to communicate in English. Bilingual is a plus

Physical Demands and Qualifications:

• Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward. Must be able to lift and and/or carry 25lbs.
• Ability to read cleaning instructions
• Ability to differentiate between cleaning products and uses

Apply and become a part of ServiceMaster, one of the most respected professional cleaning companies in the Country. We pride ourselves on creating cleaner and healthier environments for our customer, their employees and customers. As a ServiceMaster Service Partner you belong to a team that works together to deliver the best solutions and customer service to our clients.

We offer paid training, excellent work/life balance and opportunities for advancement and a career path that matches your interests and goals.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals.

Lead store teams by ensuring:

• A culture that fosters Dollar General's mission and values.
• Fair administration of human resources policies & practices.
• Superior customer service through fun, friendly stores.
• Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes.
• All tools are effectively utilized in each store and market resulting in superior inventory presentation and management.
• Effective planning & execution of company objectives.
• Maximization of performance & productivity through a commitment to sensible store scheduling.
• Total development of human capital through proactive recruitment, selection and education of employees and customers.
• Protection of company assets through loss prevention and expense efficiencies.
• Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee relations, customer service, systems implementation, etc.).
• Consistent and effective communication of divisional and regional priorities to store teams.

Knowledge and Skills:

• Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values.
• Demonstrated record of achieving performance goals and objectives.
• Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory.
• Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations.
• Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability.
• Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
• Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style.

Work Experience and/or Education:

• Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility.
• Bachelor's degree preferred.
• \"Big-box\" retail management and/or equivalent education and experience combination will be considered.

Competencies:

• Drives results by identifying opportunities to improve performance.
• Works efficiently by planning and organizing work to achieve goals and objectives.
• Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction.
• Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives.
• Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential.
• Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
• Demonstrates adaptability by adjusting to changing business priorities.

Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required.

If you would love working for a rapidly growing company that changes people's lives for the better every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls Club (because they don't judge either), then this may be your dream job! United FP believes that everyone is a leader. We define leadership as influence, which is independent of hierarchy and can be used positively regardless of the situation.

As an Overnight Custodian you are a high energy, positive member of the team who loves to see results. You like to check things off your to-do list. You serve our members in a way that means the most by providing a super clean club as they work toward their fitness goals in a judgement-free environment. You will create \"raving fans\" by delivering 1% service when you take pride in the details of the work you will do.

Some of your primary responsibilities:

• You will ensure cleaning standards are achieved daily because members value this and we're known for that too! The details of your work matterpeople notice!
• You may not see many members on your overnight shift but when you do, you will assist them at the welcome desk checking them in. You may even have a tour or two, member enrollment or other club responsibilities but 80% of your time will be devoted to your cleaning responsibilities.
• Be a leader! Be passionate love what you do! Have fun and invite members to do the same!

A few other things we want you to know:

• Your schedule could vary although hours worked will be overnight, including weekends and holidays.
• United FP offers competitive salaries, PF Black Card membership and opportunities for growth.

We would love to hear from people with:

• Birthdate that confirms you are a minimum of 18 years of age.
• Passion for serving others.
• Custodial experience would be helpful.
• Initiative to get the job done without supervision.
• Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
• On-time dependability because you know people are counting on you.
• English language: ability to speak, understand, read and write. Bilingual - Spanish helpful.
• High School diploma or GED equivalent.

About United FP Management, LLC

United FP Management, LLC (\"UFP\") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 192 clubs. UFP is diversely positioned across 14 states Arizona (44 clubs) and Texas (30 clubs) represent its two largest markets and multiple market types ranging from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas.

United FP Management, LLC is owned by American Securities, a leading U.S. private equity firm that invests in market- leading North American companies with annual revenues generally ranging from $200 million to $2 billion and/or $50 million to $200 million of EBITDA. American Securities and its affiliates have approximately $23 billion under management and based in New York with an office in Shanghai.

About Planet Fitness

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of.

All of our Team Members at Planet Fitness share one thing in common a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone

Characteristics that will make you a perfect match for our Club Manager:

• Are approachable and thrive on connecting with people.
• Have a passion for creating and leading in a people centric environment.
• Demonstrate initiative and self awareness.
• Handle all interactions with diplomacy, managing conflict with ease.
• Are comfortable setting clear direction and following up consistently.
• Can quickly adapt your communication style to the audience.
• Enjoy managing multiple priorities at once and following through to completion.
• Enjoy coaching and leading others to success.
• Are an ambassador for the Planet Fitness brand and always act with members in mind.
• Act with integrity and sow respect to everyone around you; act as a role model.

As our Club Manager, you are responsible for the oversight of all club operations to ensure an exceptional \"Judgement Free\" member experience! You will be accountable for creating a work environment that supports the culture of the organization and drives member engagement. As the Club Manager, you will be selecting, developing and leading the team to drive the success of club priorities and KPI goals. Your ability to coach and connect is critical to driving an exceptional member experience through a consistent and outstanding team member experience.

These responsibilities include:

• Coordinate and execute hiring practices and onboarding new team members.
• Create staff schedules; ensuring all shifts are covered. Provide back up support as needed.
• Administer and process employee timecards in ADP.
• Manage the company card for expenditures, maintaining receipts.
• Conduct bank deposits.
• Oversee the ordering of club supplies and retail product.
• Trend Key Performance Indicators. Identify the root cause and execute a game plan for improvement.
• Ensure team is aware of marketing efforts and trained on all marketing promotions.
• Assess and assist in emergency situations.
• Set assigned tasks and lead team members in a safe and efficient manner.
• Model the behaviors to provide an outstanding member experience; coach and inspire others to do the same.
• Manage team member performance; providing feedback to team member regularly.
• Resolve employee concerns; partnering with HR as needed.
• Submit all employee changes (status, schedule, pay etc.) in a timely manner.

Daily responsibilities for the Club Manager also include:

• Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
• Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
• Resolve escalated member concerns and partner with Regional Manager when needed.
• Answer phones in a friendly manner and assist callers with their inquiries.
• Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
• Perform prospective member calls and tours, assessing their membership needs.
• Execute retail transactions with accuracy and drive sales goals.
• Oversee regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
• Ensure restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
• Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
• Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.) through communication with the Facilities Maintenance team.
• Create cleaning and sanitizing assignments for team members and follow up on quality and completion of the work.

About Your Qualifications:

• 6-12 months of experience in a customer service environment is preferred
• Must be 18 years of age or older
• Ability to pass a background check
• Willing to become CPR/AED Certified (Training provided by Planet Fitness)
• Basic computer proficiency

Physical Demands of the Club Manager:

• Continual standing and moving throughout the club to accomplish tasks during shift.
• Continual communicating in person or on the phone to exchange information during shift.
• Must be able to lift up to 75 pounds.
• Will encounter toxic chemicals during shift.
• Frequent cleaning and sanitizing of equipment and facilities.
• Moving self in different positions, including bending and twisting, to accomplish tasks.

More reasons to join Planet Fitness!

• Medical Insurance
• Vacation/Holiday Pay
• Free Black Card Membership
• 401(K)
• Employee perks and discounts
• Engaging team-building competitions and social events

Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Compensation: $16.10 per hour

The Daytime Custodian will be responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.

Essential Duties and Responsibilities:

• Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.
• Stock locker rooms with proper supplies/paper products.
• Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.
• Follow \"Lost and Found Policy\" and turn in lost member property to the Club Manager/Assistant Club Manager immediately.

Qualifications/Requirements:

• Custodial experience is preferred.
• Punctuality and reliability is a must.
• Ability to work third shift is a must.
• Honesty and exceptional work ethic.
• Ability to solve problems independently.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands:

• Continual standing and walking during shift.
• Continual reaching with hands/fingers/arms during shift.
• Occasional climbing, balancing, kneeling and crouching during shift.
• Must be able to occasionally lift over 80 pounds.
• Will occasionally encounter toxic chemicals.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We at Planet Fitness are here to provide a unique environment in which anyone can be comfortable in a diverse, judgement free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it's all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that's what you need. We need you, because face it, our planet wouldn't be the same without you. You belong!

Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United PF is dynamic, growing and continually evolving. If you thrive in a changing environment and have a passion for people, then United PF may be the place for you. A role with United PF is an opportunity to be a part of something special. If you would love working for a rapidly growing company that changes people's lives for the better each and every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!

We are looking for a motivated individual to join our team as an Assistant Manager and grow into a greater opportunity with United PF. The Assistant Manager will be responsible for assisting with oversight of club operations, guaranteeing an exceptional member experience and ensuring financially stability of the club. This position plays a critical role in assisting with managing our teammates to maintain a high-energy environment in the Judgement Free Zone. We want to give you the tools to succeed and work for a company in a competitive environment that lives its Core Values. What are our Core Values, you might ask? They are: We Win Together| Be Better Every Day| Be Kind & Respectful| Do the Right Thing| and Everyone Matters Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers. Able to drive club metrics in alignment with business performance. Lead by example and inspire teammates to deliver +1% service to build Raving Fans and operational excellence. Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modifies execution as needed to improve performance. Uphold company standards to deliver the mission and values; manage a clean, friendly, and well-maintained club. Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness. Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in \"like new\" condition. Front End employees to promote career growth through training, development, and performance assessment. Perform other duties as assigned by the Club Manager.

Must be a minimum of 18 years of age. High School Diploma/GED equivalent. Excellent Customer Service skills with a high degree of member care. Previous experience leading teams in the retail or fitness environment. Self-starter, motivated and enthusiastic about creating the best experience for members. Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.

Must be able to occasionally lift, push, or pull at least 50 lbs. Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.

United PF Management, LLC (\"UFP\") is the largest developer and operator of fitness clubs under the Planet Fitness brand. United FP operates in the High Value Low Price (HVLP) segment of the fitness market and serves 1.1 million members across 192 clubs. UFP is diversely positioned across 14 states Arizona (44 clubs) and Texas (30 clubs) represent its two largest markets and multiple market types ranging from urban metro to small markets. The Company was formed in 2016 via the merger of five Planet Fitness franchisee platforms and has grown through consistent organic site development and four additional tuck-in acquisitions. United FP is headquartered in Austin, Texas.

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. More than 90% of Planet Fitness stores are owned and operated by independent business men and women.

Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Planet Fitness never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional \"Judgement Free\" member experience as well as a financially successful club.

• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
• Assist with Staff Management and provide backup support to Club Manager as needed.
  • Assist in scheduling and supervising staff.
• • Member service oversight - Ensuring staff is providing a superior customer experience at all times.
• • Assist in resolving or escalating employee issues or concerns.
• Involved in all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
  • Facilitate all member requests, issues and questions.
• Assist in overseeing cleanliness and maintenance of facility.
• Assist in ordering of supplies using specific budget based on club requirements.
• Assist in tracking statistics and reports (weekly, monthly, and annually).
• Backup support for any employee who is absent.

• Superior customer service skills, preferably in the fitness industry.
• Experience working as a Member Service Representative at Planet Fitness.
• Solid supervisory, diplomacy and listening skills.
• Basic computer proficiency (Microsoft Suite).
• Hard working, enthusiastic and energetic!
• Strong problem resolution skills.
• Current CPR Certification required.
• High school diploma/GED equivalent required.
• Must be 18 year of age or older.

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.

Ensure that the club meets its new member sales goals. Conduct the necessary marketing and sales activities to generate the required number of monthly club tours. Through a consultative sales process enroll 80% of club tours. Ensure that the club meets its member retention goals by insuring an optimal member experience, and by creating and implementing an effective retention strategy. Maximize retail sales revenue and profit.

Ensure that the club meets its fitness programming sales goals and the fitness department meets or exceeds budget goals for revenue while maintaining control of all labor and other costs to meet or exceed profit objectives. Conduct the necessary marketing activities to generate the required number of monthly fitness assessments and complimentary personal training sessions. Through a consultative sales process ensure the fitness team sells fitness programming to 25 50% of the prospects who attend assessments/complimentary sessions. Ensure that all club members are provided with effective programming, coaching and support to reach their wellness goals. Ensure that all fitness staff provides an optimal member experience. Work to achieve the goal of completing at least 1 fitness appointment with all new members enrolling.

Responsibilities:

• Through member referrals, marketing and community outreach generate at least 50% of club tours necessary to achieve new member enrollment goals.
• Convert at least 70% of incoming telephone inquiries to appointments for club tour.
• Enroll at least 80% of all touring prospects
• Schedule at least 60% of all new members for a Complimentary Success Session with appropriate Fitness Department staff.
• Ensure all prospect/guest information is entered into the club management software system and complete all required tracking forms and processes.
• Ensure club is maintained in an immaculate fashion.
• Oversee the retention strategy and systems.
• Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals.
• Ensure that staff who are between shifts not only clock out but remove Workout Anytime Uniform when not working and in the club.
• Coach and mentor each personal trainer and provide continuing education for the PT Team in the form of individual weekly meetings, regular audits of each trainer's phone skills, assessment and selling skills, and program development and exercise coaching skills.
• Provide ongoing education in the form of required reading for training staff on program design, functional exercise, nutrition, etc.
• Ensure that each trainer completes all required Workout Anytime Fitness Training.

Requirements:

• Demonstrated ability to sell and train others to sell.
• Demonstrated ability to manage and coach others.
• Outstanding organization skills.
• Must be able to work in a fast-paced environment with demonstrated ability to handle and prioritize multiple tasks and demands.
• Flexibility in response to unexpected changes in work assignments.
• Must be able to effectively interact and communicate with individuals at all levels of the organization and members.
• Must have knowledge of office administrative procedures.
• Proficiency in computer skills including Word, Excel, Outlook, PowerPoint.

• Certifications: Nationally accredited certification such N.A.S.M., N.S.C.A., A.C.S.M., A.C.E., or A.F.A.A. and current CPR. Is preferred
• Education: Minimum of High School Diploma - B.S. in a health and fitness related field a plus.
• Minimum of 2-years experience as a manager or supervisor

• Requires moderate lifting on a regular basis.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ensure that the club meets its fitness programming sales goals and the fitness department meets or exceeds budget goals for revenue while maintaining control of all labor and other costs to meet or exceed profit objectives. Conduct the necessary marketing activities to generate the required number of monthly fitness assessments and complimentary personal training sessions. Through a consultative sales process ensure the fitness team sells fitness programming to 25 50% of the prospects who attend assessments/complimentary sessions. Ensure that all club members are provided with effective programming, coaching and support to reach their wellness goals. Ensure that all fitness staff provides an optimal member experience. Work to achieve the goal of completing at least 1 fitness appointment with all new members enrolling.

Qualifications:

Certifications: Nationally accredited certification such N.A.S.M., N.S.C.A., A.C.S.M., A.C.E., or A.F.A.A. and current CPR. Must obtain within 6 months of starting position

Education: Preferred B.S. in a health and fitness related field.

Experience: Minimum of 1 years of experience as a personal trainer management and sales experience preferred.

Physical Job Requirements: Job requires lifting of moderate to heavy weights on a regular basis.

Primary Functions:

• Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals.
• Ensure that trainers do not work more than 40 hours in a given week or 10 hours in a day to prevent overtime expense, and ensure that all fitness staff clock in and clock out for each shift and for all breaks.
• Personally clock in and clock out for all shifts worked and breaks and do not exceed 50 hours per week of total worktime without obtaining permission from the Club Owner or your direct designated supervisor.
• Ensure that staff who are between shifts not only clock out but remove Workout Anytime Uniform when not working and in the club.
• Ensure that all training staff has either a valid and current personal training certification from a nationally accredited certifying body including but not limited to ACE, AFAA, NASM, NSCA, and ACSM OR a Bachelor's Degree or higher in a related field such as Exercise Physiology, Kinesiology, Biomechanics, etc.
• Keep copies of all trainers' current certifications on file to be available for inspection at any time.
• Ensure that the fitness team conducts fitness assessments (Success Sessions) with at least 50% of new members enrolled.
• Ensure that the fitness team confirms all appointments the previous day.
• Ensure that the fitness team enrolls at least 30% of all prospects completing a fitness assessment or complimentary session in a fee based fitness program.
• Oversee all fitness staff to ensure they display a friendly, attentive and service oriented approach to all clients.
• Personally conduct fitness assessments, complimentary training sessions, and personal training sessions as required to maximize PT Sales and Retention.
• Help to ensure that the club is clean, well maintained, and that all equipment works properly.
• Reconcile all fitness programming revenue with sessions conducted and commissions to be paid and calculate and submit payroll for all fitness staff.
• Conduct on-going fitness and sales training with all fitness staff and ensure that all fitness staff maintains legally required certifications including CPR/AED.
• Communicate with all fitness staff through meetings, memo books and direct contact to insure they are kept up to date on developments that affect the member experience.
• Personally contact all new members to welcome them to the club and ensure they attend their fitness assessment and complimentary training session/s.
• Personally participate in fitness continuing education to maintain and improve your expertise
• Coach and mentor each personal trainers and provide continuing education for the PT Team in the form of individual weekly meetings, regular audits of each trainer's phone skills, assessment and selling skills, and program development and exercise coaching skills.
• Provide ongoing education in the form of required reading for training staff on program design, functional exercise, nutrition, etc.
• Ensure that each trainer completes the Evolution Nutrition and Fitmetrix Education Curriculum to ensure they are competent using nutrition software and heart rate monitoring software.
• Create and update all fitness staff schedules to insure proper coverage.
• Review and update job descriptions and accountability grids for all fitness on a quarterly basis.
• Conduct semi-annual performance reviews with all fitness staff.
• Personally clock in and out for all shifts worked including lunch and other breaks.
• Ensure all fitness staff maintains appropriate certifications including CPR/AED.
• Ensure that we take pictures of all new PT clients (front, side, and rear views) AND that we take pictures again after 4 6 weeks or as clients make progress to document that progress with our clients and at the same time obtain written testimonials from all clients. Prior to taking any pictures have client sign photo release form.
• Following Workout Anytime Policies and Procedures insure that client before and after photos and testimonials are regularly posted on club's Facebook and other social media accounts.

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities:

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the system.
  • New member sign-up.
  • Take prospective members on tours.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements:

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Physical Demands:

• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.