Surgical Planning Lead

About the Company

ImmersiveTouch is a fast-growing medical device company transforming surgical planning through virtual and augmented reality (VR/AR) and precision 3D printing. Our technology empowers surgeons to visualize, plan, and rehearse complex procedures using patient-specific 3D models and advanced simulation software.

About the Role

The Surgical Planning Lead is a senior clinical engineer responsible for overseeing day-to-day surgical planning execution and workflow quality across complex surgical cases, ensuring high-quality, timely, and scalable delivery of virtual surgical planning services across multiple specialties. The Surgical Planning Lead works closely with engineers, planners, and manufacturing to translate clinical needs into executable plans while maintaining consistency, efficiency, and clinical excellence.

Responsibilities

Surgical Planning Execution & Quality

• Lead end-to-end surgical planning workflows including design validations, planning sessions, and quality assurance.
• Ensure clinical accuracy, consistency, and adherence to surgeon-specific preferences.
• Schedule and conduct surgical planning sessions for Craniomaxillofacial and Thoracic surgeries.
• Maintain quality standards across digital deliverables, guides, and printed components.

Process Standardization

• Document and continuously improve standardized surgical planning workflows.
• Ensure consistent implementation of workflows across planners, engineers, and locations.
• Identify bottlenecks and collaborate with leadership to improve turnaround time and efficiency.

Case Management and Operational Support

• Oversee surgical case schedules, keeping track during various stages of operation and making sure planning, printing and deliveries are done in a timely manner.
• Foster team accountability, ownership, and continuous improvement.
• Track planning workloads, turnaround times, and case complexity.
• Support operational reporting related to planning throughput and capacity.
• Assist leadership with data collection to support resource planning and optimization initiatives.

Cross-Functional Collaboration

• Collaborate with Sales and Customer teams to support planning sessions, demos, and surgeon onboarding.
• Provide structured feedback to Product and Engineering teams based on clinical workflows and real-world usage.

Customer & Clinical Partner Engagement

• Lead and support surgeon planning sessions and case reviews.
• Serve as a primary clinical point of contact for complex cases and point-of-care programs.
• Maintain strong relationships with surgeons through consistent quality and responsiveness.

Qualifications

Required

• Bachelor’s or Master’s degree in Biomedical Engineering, Mechanical Engineering, or related field.
• 4+ years of experience in surgical planning, virtual surgical planning (VSP), or medical device clinical engineering.
• Hands-on experience with segmentation, design, and planning tools (e.g., Mimics, Freeform, Dolphin equivalent).
• Strong understanding of CMF surgical workflows.
• Excellent communication skills with surgeons, engineers, and cross-functional stakeholders.

Preferred

• Exposure to point-of-care manufacturing workflows.
• Experience supporting research, clinical studies, or data collection initiatives.
• Strong understanding of Thoracic surgical workflows.
• Familiarity with quality systems and regulated medical device environments.