Framework Price Increase Jobs in Usa

Category Strategy Manager (CSM) is responsible for planning and developing the assigned Lifestyle category/section merchandising program. Responsible for establishing the merchandise assortment, buying program and in-store presentations to the end of achieving targeted sales, profit and turnover. Directs and controls product selection, promotion and advertising plans. Formulates and prepares the financial forecasts for the sales and profit of all stores in respective categories' operations.

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

Develops purchasing plans and programs to implement corporate policies & Objectives.

Develops additional or alternate sources of supply (product) for important material (merchandise); secure sources for new or improved materials (product); maintain a list of approved Vendors.

Develops a good business relationship with Vendors, working together to get the best results for the customer in terms of quality and price.

Conduct quick, efficient, and thorough negotiations confirming costs, deliveries, specifications and all other details and, as needed, resolve any discrepancies.

Visit Stores*: Check on merchandise assortment and displays; Stock levels; Customer Service; and Consults with respective Dept. Managers for help to resolve issues or offer suggestions for improvement. *CSM should have their own reliable transportation to be able to make trips to stores and other business needs.

Stays up to date on new product offerings/programs and will conduct own research to determine product demand. This includes travel to the continental USA and possibly to Japan for trade shows, company stores, and market research.

Stays up to date on new developments relative material and supplies in order to make recommendations to reduce costs and improve methods.

Maintains purchase records as are needed by the position and other departments (commodity items).

Approves invoices for payment and verifies receipt of material (merchandise) or services, checking on accuracy of unit process and extensions.

Responsible for calculating retail, taking into consideration price elasticity, competitive impact, cannibalization, affinity and other factors.

Prepares and provides purchase analysis and cost data for use in scheduling, planning, budgeting and other functional activities.

Generates collects data and generates reports to analyze and evaluate product performance.

Inventory Control: Calculate turns to identify problems and put into place measurable controls.

Work with advertising and marketing to promote respective products and programs.

Understands and abide by all corporate policies and procedures.

Other Duties / Responsibilities:

Position is exempt. Hours CSM must work are flexible based on business needs. Usually M-F, but due to inventory, special events, store visits, trade shows, business trips may require additional hours and different shifts.

Maintains high ethical standards in work place.

Maintains good communication with associates and management.

Complies with all Health and OSHA requirements.

Other task as assigned by respective Division Manager.

Personal Requirements:

To perform the job successfully, an individual should demonstrate the following competencies:

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Able to meet and manage deadlines.

Oral Communication Speaks clearly in all situations; listens and asks questions; Respond well to questions.

Written Communication Writes clearly and informatively; Able to read and interpret written communication.

Good Numeric Skills Add, subtract, multiply and divide with whole numbers, fractions, decimals, and percent.

Analytical - Uses intuition and experience to complement data; Notices discrepancies and inconsistencies in available information.

Adaptability Changes approach or method to fit the situation; Able to deal with frequent change, delays, or unexpected events.

Quality Accurate and thorough; Pays attention to details; Monitors own work to ensure quality.

Quantity Works quickly; Completes work in a timely manner; Strives to increase productivity.

Attendance/Punctuality Consistently at work all the time.

Interpersonal Maintains confidentiality; Listens to others without interrupting; A good disposition.

Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats all with respect and consideration; Accepts responsibility for own action; Follows through on commitments.

Initiative Volunteers readily; Seeks increased responsibilities; Seeks solutions on own; Offers useful suggestions; Asks for and offers help when needed.

Problem solving Identifies and resolves problems within scope; refer other problems to superior.

Organizational Support Follows policies and procedures; Supports Company goals and values.

Safety and Security Observes safety and security procedures; Reports potentially unsafe conditions;

Skills and Abilities:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education & Experience:

2-year college degree preferred but not required.

High degree of prioritization and accountability

Strong work ethic supported by a pleasant and positive attitude.

Skills and Knowledge:

Proficient in Microsoft Office Word and Excel, Publisher, Power Point and other computer applications.

Good understanding in costing, margin, shrink and how it relates to profitability and ties into the company profit and loss statement.

General understanding of price elasticity, price affinity and price cannibalization.

General knowledge of supply chain management (logistics).

Able to multi-task and work in a fast pace environment and remain organized.

Certificates & Licenses:

Driver's license (with a good driver's record)

Language Ability:

Ability to effectively communicate and respond professionally both verbally and in written english.

Ability to interact with all levels of management.

Work Environment:

Indoor (Artificial Lighting; Air Conditioned)

Outdoor

Noise Level is moderate

Physical Demands:

Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands Lift/Carry:

Stand O (Occasionally) 10 lbs. or less F (Frequently)

Walk O (Occasionally) 11-20 lbs. F (Frequently)

Sit F (Frequently) 21-50 lbs. O (Occasionally) w/assist

Handling/Fingering F (Frequently) 51-100 lbs. N (Not Applicable)

Reaching Outward F (Frequently) Over 100 lbs. N (Not Applicable)

Reach Above Shoulder O (Occasionally) Push/Pull:

Climb O (Occasionally) 12 lbs. or less F (Frequently)

Crawl O (Occasionally) 13 25 lbs. F (Frequently)

Squat or Kneel O (Occasionally) 26 -40 lbs. F (Frequently)

Bend O (Occasionally) 41-100 lbs. O (Occasionally) w/assist

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0-2.5+ hrs./day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5+ hrs./day).

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Other Physical Requirements:

Vision (Near, Distance, Color, Peripheral, Depth Perception)

Sense of Sound (Hear oral communication and buzzers/alarms)

As a Healthcare Financial/Actuarial Associate Director, you will be a key member of the Financial, Actuarial and Analytics (FAA) Community of Expertise. You will lead financial and actuarial engagements for a portfolio of clients and play a strategic role on complex accounts, delivering insights that shape benefit program performance. In partnership with Client Service colleagues, you will communicate sophisticated financial concepts in a way that drives client action, improves plan outcomes, and strengthens WTW's value proposition. This role offers the opportunity to work on innovative projects alongside industry leaders and to influence the future of employer-sponsored health programs.

The Role

• Lead Client Engagements: Manage financial and actuarial deliverables for a portfolio of clients, or direct FAA resources for large, complex engagements.
• Financial Strategy and Modeling: Develop pricing strategies, employee contribution models, reserves, and forecasts across self-insured, fully insured, and alternative funding arrangements (e.g., minimum premium, level funding).
• Data Analysis and Insights: Clean, transform, and analyze large, complex integrated datasets (medical, pharmacy, enrollment) to produce actionable insights and client-ready reporting.
• Risk Management Expertise: Guide clients on funding strategies, underwriting pools, credibility methods, pooling point analysis, and stop-loss solutions to optimize risk management.
• Carrier and Market Assessment: Evaluate carrier pricing dynamics and market competitiveness, providing insights that support vendor selection, contract negotiations, and program optimization.
• Plan Design Consulting: Model plan design alternatives, assess impact on cost and employee experience, and guide strategic recommendations to clients.
• Team Leadership: Provide direction, coaching, and feedback to junior colleagues, supporting their technical and professional development.
• Cross-Functional Collaboration: Partner with Global Delivery Centers, Client Service Teams, actuaries, and clinicians to ensure seamless project execution and superior results.
• Client Relationship Management: Build strong relationships with employer and vendor contacts, serving as a trusted advisor to drive engagement and loyalty.
• Thought Leadership: Contribute to intellectual capital development, identify opportunities for innovation, and support new business, expansion, and cross-selling initiatives.

Qualifications

• 7+ years of experience in professional services, ideally in a benefits consulting, brokerage, underwriting, or actuarial capacity within an insurance or consulting firm.
• Bachelor's degree in a relevant field; Actuarial designation (ASA/FSA) preferred.
• Proven ability to lead multiple clients/projects simultaneously and deliver high-quality work on time and within budget.
• Advanced knowledge of benefit plan design, funding approaches, underwriting principles, and post-employment concepts.
• Expertise in financial modeling and actuarial techniques, including pricing models, reserving frameworks, forecasting tools, and scenario modeling.
• Strong data acumen, with the ability to manage and interpret large, complex datasets to inform decision-making.
• Deep understanding of employer health risk management strategies, including stop-loss, credibility, and rating mechanics.
• Experience advising small to mid-sized employers, with sensitivity to unique plan design and cost-optimization considerations.
• Strategic thinker with a solutions-oriented mindset who can synthesize insights and translate them into clear, actionable client recommendations.
• Excellent written and verbal communication skills; able to confidently present complex financial concepts to executives (CFO, CHRO, CEO).
• Demonstrated success in expanding client relationships and identifying opportunities for additional services.
• Skilled collaborator, comfortable working across cross-functional teams in a fast-paced, evolving environment.
• Advanced proficiency with Microsoft Excel and PowerPoint.
• State Life & Health license (or ability to obtain within 90 days).

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation The base salary compensation range being offered for this role is $115,000.00 - $160,000.00 USD annually. This role is also eligible for an annual short-term incentive bonus.

Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans' eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

The position allows for flexible working:

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a \"hybrid\" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and \"hybrid\" is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets

The Purchasing Agent is responsible for monitoring costs associated with products in both development and construction phases, collaborating with other departments to identify and implement new and more cost-efficient methods and materials, sourcing new vendors and trades, vendor/trade negotiations to obtain reduced costs, and purchase order/work order execution. Duties include:

Controlling and Reducing Costs

• Choose vendors using a balanced approach, including quality, cost, and service.                                    
• Procure contracts and material costs at the lowest possible cost while maintaining quality and service standards.                                    
• Work with other departments to value engineer new product and projects.
• Provide support and feedback for purchasing strategy adjustments.
• Work with peers to come up with ideas to cut costs; motivate each other to achieve these goals.                                    
• Complete detailed estimates of costs and quantities of residential products using comparative and differential estimating techniques in Microsoft Excel and/or Google Sheets.                                    
• Design and implement strategies that reduce build-times, cost, and maintain or increase quality standards.                                    
• Directly responsible for purchasing information accuracy on sales documents (option prices, custom option costing and pricing, selection, colors, etc.).

New Communities

• Provide accurate quantity takeoffs for new plans.                                    
• Create accurate material list for each new plan.                                    
• Create accurate contract budget for each new plan.                                    
• Negotiate with trade contractors and vendors to deliver high value.
• Create accurate lot premium budget for each new subdivision.

Variance Reporting

• Track VPOs on a dialy basis on the VPO Log.                                    
• Forward all "VPO Approved" e-mails to the appropriate Superintendent to make them aware of the extra material thiat is ordered.                                    
• Review the VPO Log at month end and give recommendations for changes to improve future variances.                                    
• Submit Variance Report to the Purchasing Manager by the 25th of the month for all homes closed in the previous month.                                    
• Process Exception Reports within 3 to 5 hours of receipt from Accounting (submit to Construction by 12PM and to Accounting by 1:30PM).

Hard Costs

• Complete all hard cost updates by the assigned deadline.
• Bid lumber by the assigned deadline.                                     
• Run and review Hard Cost Report (following Hard Cost Process exactly).                                    
• Run and review Option Price Updates (following Option Price Update Process exactly) and turn into Purchasing Manager 3 days prior to option price deadline.                                    
• Enforce vendor increase policies.                                    

Custom Options

• Track custom option requests and status on Custom Option Tracker.
• Estimate custom options (ensure all estimates are completed within 3 days of the request or within 5 days for structural requests that require a drawing).
• Responsible for the accuracy of all custom option estimates for Sales.

House Release

• Follow House Release process exactly to ensure correct variance reporting.
• Provide detailed Load Budget Request Sheet to Accounting with proper expectations when asking for budgets to be loaded.

Cost Cuts

• Strive to achieve cost cut goals each quarter through negotiating and value engineering.                        
• Record progress on Cost Cut Tracker.

Vendor Paperwork

• Update Vendor Paperwork Tracker every Thursday.                                    
• Record date of the most recently signed Schedule A for all vendors.

Rebates

• Ensure that Hakes Brothers is submitting and collecting on all rebate programs on a quarterly basis by the 10th of the month.

Builder of Choice

• Help Hakes Brothers become the Builder of Choice for our trade contractors. Manage trade contractors and supplier relationships so they can accomplish their jobs effectively and efficiently. Work with trade contractors to create value for them, as well as for Hakes Brothers. Be firm but fair; be consistent and reliable;instill discipline; give ample lead times; provide proper materials to execute the job; pay on time; be a good listener, and show respect.

Manage Professional Relationships

• Cooperate with other departments and work to better the overall culture at Hakes Brothers.

Professional Appearance / Team Player

• Always look, dress and speak professionally.                                    
• Be a Leader. Be an example to other Purchasing Agents. Be the top performer of each of the Purchasing Agent responsibilities. Be a positive voice for the company.

Vehicle

• Must own or have access to vehicle for daily work.                                    
• Must carry a valid driver's icense and auto liability insurance.

Other

• Other duties as assigned.

Education

• Required: High School diploma or GED

Experience / Qualifications

• Preferred: At least two years' relevant experience

Skills / Abilities

• Excellent organizational skills and attention to detail                                    
• Excellent problem-solving skills                                    
• Excellent written and verbal communication skills\

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to access and navigate all areas under consideration in all types of weather                       
• Ability to work in various weather conditions - heat, rain, cold, etc.

Position Title: Applied AI Systems Engineer

Location: Orange County, California (Hybrid)

Reports To: Head of Operations

Position Summary

This role is responsible for architecting, building, and deploying a production-grade AI operating system that automates core workflows across leasing, property management, accounting, construction coordination, and asset management.

The engineer will design and implement AI agents, document intelligence systems, and workflow automation pipelines that reduce manual processing, improve accuracy, and increase operational scalability across a commercial real estate portfolio.

This position requires strong systems thinking, rigorous technical execution, and the ability to translate complex operational processes into reliable automation.

Core Objectives

• Build an internal AI platform that automates high-volume operational workflows
• Reduce manual processing time and administrative overhead
• Improve accuracy, speed, and decision visibility across departments
• Establish scalable systems that support portfolio growth without proportional staffing increases

Primary Responsibilities

• AI Platform Architecture & Development
• Design and deploy AI agents to automate operational and administrative workflows
• Build LLM-powered systems for document review, data extraction, and decision support
• Develop retrieval-based systems leveraging leases, financial data, contracts, and SOPs
• Implement evaluation, monitoring, and continuous improvement frameworks

Lease & Document Intelligence Automation

• Build tools to extract key lease terms, obligations, and risk clauses
• Automates lease abstraction and document comparison workflows
• Develop compliance and deadline tracking systems
• Enable searchable knowledge retrieval across lease and legal documents

Leasing & Asset Management Automation

• Automate LOI comparison and deal workflow summaries
• Build dashboards summarizing tenant performance, lease milestones, and risk exposure
• Support market intelligence and tenant prospecting research
• Develop underwriting support and reporting tools

Property Management & Financial Workflow Automation

• Automate CAM reconciliation data processing and variance detection
• Streamline tenant reporting and communication workflows
• Track vendor contracts, compliance deadlines, and service obligations
• Extract and structure financial data from operational documents

Data Infrastructure & Knowledge Systems

• Structure internal documents and data for AI retrieval and automation
• Build document ingestion, indexing, and retrieval pipelines
• Implement vector search and knowledge retrieval systems
• Maintain data integrity, access control, and auditability

Systems Integration & Deployment

• Integrate AI tools with property management, accounting, CRM, and document platforms
• Deploy systems within secure cloud environments
• Implement logging, monitoring, performance, and cost controls
• Ensure reliability and scalability of deployed systems

Collaboration & Implementation

• Translate operational workflows into technical automation solutions
• Work directly with leadership to prioritize automation opportunities
• Train teams and implement adoption workflows
• Establish standards for responsible and secure AI usage

Required Qualifications

• Bachelor’s or advanced degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative discipline
• Demonstrated success in a rigorous academic or research environment
• 3–7+ years building production software, automation systems, or applied AI solutions
• Strong Python development and API integration experience
• Experience working with structured and unstructured data
• Experience deploying systems in cloud environments
• Strong understanding of system architecture and data pipelines
• Exceptional analytical and problem-solving ability

Preferred Qualifications

• Experience building document intelligence or contract analysis systems
• Experience with retrieval systems and vector databases
• Experience automating financial or operational workflows
• Experience integrating AI into business operations environments
• Experience in real estate, finance, logistics, or operations-heavy industries
• Evidence of research, technical publications, competitive programming, or open-source contributions

Technical Environment (Representative)

• Python and API-based architectures
• LLM platforms and agent orchestration frameworks
• Cloud infrastructure (AWS, Azure, or GCP)
• SQL and vector databases
• Workflow orchestration and automation tools
• Version control, logging, and monitoring systems

Success Metrics

• Performance in this role will be evaluated by:
• Reduction in manual administrative workload
• Automation coverage across operational workflows
• Accuracy and reliability of AI-driven outputs
• Adoption and usage across departments
• Operational efficiency gains and cost reductions

Work Environment

• Hybrid work model with in-person collaboration in Orange County
• Direct collaboration with executive leadership and operational teams
• High autonomy in system architecture and implementation decisions

About the Company

Bring your customer focus, analytical mindset, and operational coordination skills to Hermes Abrasives, a cutting-edge subsidiary of WALTER Surface Technologies. Since 1952, WALTER has built a reputation for high quality and innovation in surface treatment technologies and is a global leader in high-performance solutions for the metalworking industry. Our philosophy centers on empowering customers to work smarter and achieve excellence through superior technology, products, performance, safety, and durability—driving increased productivity and profitability.

About the Role

We are seeking a highly organized and customer-focused Customer Support & Internal Sales Representative to support North American Coated Abrasives operations. This hybrid role blends customer service excellence with internal sales, pricing analysis, and operational coordination. This position serves as a primary liaison between customers, Territory Sales Managers, Customer Service, Finance, and global manufacturing partners. Success in this role requires strong attention to detail, commercial awareness, and the ability to manage multiple priorities while protecting margin, ensuring order accuracy, and maintaining service standards. This is a cross-functional role with direct impact on customer satisfaction, pricing integrity, inventory management, and overall account health.

Responsibilities

• Order Management & Fulfillment
• Accurately enter, manage, and monitor customer orders in SAP.
• Coordinate production schedules, inventory levels, and delivery timelines.
• Expedite orders and coordinate air freight/import shipments when required.
• Track lost or damaged shipments and manage return logistics.
• Maintain open order and inventory forecast reports (P2D).
• Proactively communicate order updates, delays, and changes to customers.
• Pricing & Profitability Management
• Approve and analyze pricing requests within established guidelines.
• Evaluate margin impact using cost-of-goods data.
• Generate material numbers to determine cost structures.
• Prepare and maintain Competitive Pricing Reports (CPRs).
• Support special pricing arrangements and volume-based agreements.
• Provide historical cost and margin analysis to Territory Sales Managers.
• Customer & Account Management
• Serve as primary contact for customer and distributor inquiries.
• Oversee new account applications and evaluate credit worthiness.
• Maintain SAP account records and documentation.
• Resolve service issues, complaints, returns, and disputes.
• Provide invoices, delivery notes, and pricing documentation upon request.
• Inventory & Financial Support
• Monitor consignment and ABR inventory accounts.
• Prepare inventory count sheets and reconcile discrepancies.
• Support Accounts Receivable with past-due balances and disputes.
• Upload invoices to customer portals and assist with reconciliation requests.
• Sales & Operational Support
• Support Territory Sales Managers with profitability analysis and reporting.
• Prepare open order and sales activity reports.
• Coordinate international shipments and proforma invoices.
• Assist Customer Service with escalated issue resolution.

Qualifications

• Associate degree in Business, Marketing, or related field
• 2+ years of experience in Customer Service, Sales Support, or Inside Sales
• Proficiency in Microsoft Office (Excel, Word)
• D365 CRM experience
• Strong analytical and communication skills
• Authorized to work in the United States

Required Skills

• Customer Service Excellence: Responsive, solution-oriented, and professional
• Pricing & Margin Analysis: Understands cost drivers and profitability impact
• ERP & CRM Proficiency: Strong working knowledge of SAP and D365
• Supply Chain Coordination: Aligns production, logistics, and customer demand
• Financial Acumen: Cost awareness and margin sensitivity
• Organizational Agility: Manages multiple priorities under deadlines
• Attention to Detail: Ensures accuracy in orders, pricing, and documentation
• Cross-Functional Collaboration: Works effectively across Sales, Finance, and Operations

Preferred Skills

• Bachelor’s degree
• 3–5 years of experience in Sales Operations or Internal Sales
• SAP experience
• Experience in coated abrasives or industrial distribution
• Familiarity with pricing models and margin analysis

Pay range and compensation package

Hybrid office environment with cross-functional collaboration. Hourly / Non-Exempt (FLSA). Department: Internal Sales.

Equal Opportunity Statement

What Success Looks Like (First 12 Months)

• Orders are entered accurately with minimal rework or corrections
• Pricing approvals align with margin targets and company guidelines
• Customers receive proactive communication and timely resolution of issues
• Inventory and consignment accounts remain accurate and reconciled
• Territory Sales Managers receive reliable profitability and sales reporting
• Reduced disputes, improved on-time delivery, and strengthened customer relationships
• Consistent execution that protects both service standards and profitability

Job Title: Product Manager (Beazley Digital - API/Services)

Division: Beazley Digital

Reports To: As per Beazley's organisation chart

Key Relationships:

Head of Digital Underwriting, Head of Digital Operations

Within Beazley:CIO, other senior IT Leads, Head of PMO/VRF, Enterprise Architect, Other Product/Project Managers, Commercial Management, Information Security, External Suppliers

Job Summary:

The product manager is accountable for the technology roadmap, design, development, enhancement, delivery, and budgeting for the digital product /technologies they lead. Ensuring technology is aligned to business value, OKRs and target architecture. The role ensures the technology is developed and maintained using sound business and technology management practices and it supports business transformation by enabling new capabilities and growth. Using agile and product management methods to ensure you are "delivering the right thing" in "the right way".

Key Responsibilities:

End-to-end Delivery & Execution

• Own end-to-end delivery of product/technology initiatives, ensuring alignment from discovery through deployment and ongoing optimisation.

• Define clear delivery outcomes, success measures and release plans in partnership with Product, Change, Engineering and business stakeholders.

• Lead prioritisation and execution across the delivery lifecycle, balancing strategic objectives with operational needs.

• Ensure teams remove blockers, maintain delivery momentum and operate with high transparency on progress, risks and dependencies.

• Champion agile ways of working, continuous delivery and automation to accelerate time to value.

• Oversee quality assurance, testing and release management to ensure secure, high-quality, production ready outputs.

• Drive postlaunch monitoring, analytics and continuous improvement to maximise product value and performance.

Strategy and Business Management

• Develop and maintain a strategic product roadmap aligned to OKRs and business plans.

• Partner with the business owner and key users to assess current and future needs and shape multiyear plans.

• Continuously refine governance and decision-making processes across run, grow and transform activity.

• Build, develop and retain a high performing technology delivery team.

• Work with digital leadership to define cost and resourcing models and support effective demand planning.

Budget Management

• Collaborates with the digital leadership team and business owner to make funding and resource reallocation decisions.

• Manages the product budget including run, growth and transform, makes informed and dynamic investment prioritization decisions supported by data.

Technology Management

• Work with Group Technology, Information Security, Data Management and Architecture teams to align and leverage enterprise architecture.

• Oversee day-to-day technology operations and drive continuous improvement in performance, security, availability and usability.

• Define and track channel KPIs to improve adoption, performance and user experience.

• Coordinate with other product managers to avoid duplication and manage interdependencies.

• Manage vendor relationships in line with group frameworks and build strategic partnerships aligned to Beazley Digital's OKRs.

• Embed industry standards and practices such as Agile, DevOps, InfoSec and modern data architecture to ensure resilience and agility.

Digital Transformation

• Act as the technology contact for the product, partnering with cross functional teams to evolve processes and operating models.

• Scale innovation and new insurance propositions into the channel where feasible.

• Recommend business process, commercial and UX improvements to enhance adoption.

• Apply design thinking, customer journey mapping and data insights to drive end-to-end channel value.

• Identify and champion emerging business and technology trends that support channel OKRs.

• Contribute to embedding digital opportunities into Beazley Digital's strategy to drive growth, efficiency and risk reduction.

General:

It is important that within all your interactions both internally and externally you adhere Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.

• Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.

• Display business ethics that uphold the interests of all our customers.

• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.

• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.

• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Education and Qualifications

• Product Management or Product Owner certification desirable but not essential

• Agile certification desirable but not essential

Skills and Abilities

• Strong business understanding and ability to work in partnership with the business

• Strong Technology Product Management skills and/or Programme Management skills

• Demonstrated ability to manage technology and business change projects with demonstrated delivery of business value and pursuit of quality

• Experienced in change management, able to understand and advise on how to implement process, technology and people changes while minimising the delivery risks

• Understanding of business strategy and the work of the teams within the customer organisation

• Able to identify and help the team assess options and solutions that best fit business requirements

• Proven team management and leadership capability within a change and technology context

Knowledge and Experience

• Previous experience in technology

• Previous experience in budget management

• Previous experience of delivering multiple, complex IT projects, preferably covering the use of internal resources, third party (packaged) solutions and outsourced services

• Previous experience of the use of various analysis and delivery frameworks covering scope definition, planning, budgeting, reporting, management of risks and issues

• Previous experience working with an Agile methodology preferred

• Previous experience building and maintaining effective working relationships

• Previous experience managing an outsourced team

Aptitude and Disposition

• Delivery focussed, self-motivated, flexible and enthusiastic

• Relentless curiosity

• Learning Agility

• Open Disposition

• Judgement

• Digital Acumen

• Customer focus

• Strategic thinking

Competencies

• Proactive

• Information seeking

• Flexible

• Detail oriented

• Purposeful communication

• Leadership

• Team working

• Negotiation and influencing

• Problem solving

• Customer focus

• Decision making

Who We Are:

Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world.Employee's diversity,experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.

• Be bold

• Strive for better

• Do the right thing

Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.

We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success. Explore a variety of networks to assist with professional and/or personal development.

Our Employee Networks include:

• Beazley RACE - Including, understanding and celebrating People of Colour

• Beazley SHE - Successful, High potential, Empowered women in insurance

• Beazley Proud - Our global LGBTQ+ community

• Beazley Wellbeing - Supporting employees with their mental wellbeing

• Beazley Families - Supporting families and parents-to-be

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:

• Internal Pathways (helping you grow into an underwriting role)

• iLearn (our own learning & development platform)

• LinkedIn Learning

• Mentorship program

• External qualification sponsorship

• Continuing education and tuition reimbursement

• Secondment assignments

The Rewards

• The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization

• Attractive base compensation and discretionary performance related bonus

• Competitively priced medical, dental and vision insurance

• Company paid life, and short- and long-term disability insurance

• 401(k) plan with 5% company match and immediate vesting

• 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs

• Up to $700 reimbursement for home office setup

• Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance

• Up to 26 weeks of fully paid parental leave

• Up to 2.5 days paid annually for volunteering at a charity of your choice

• Flexible working policy, trusting our employees to do what works best for them and their teams

Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $85,000 - $107,000 per year plus discretionary annual bonus.

Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.

Job Title: Customer Success Manager

Location: US - Remote

OptymEdge is advancing global ophthalmology clinical trials through the Acuvera Suite-Certify, Capture, and Imaging-bringing digital transformation to visual function endpoints. To support this growth, we are seeking a Customer Success & Strategic Growth Manager to support and execute value realization, strengthen sponsor and CRO partnerships, and unlock long-term account expansion.

Primary Purpose

This client-facing role blends customer success, strategic account management, and commercial insight. You will partner with key global sponsors, oversee engagement across the customer lifecycle, and convert operational excellence into deeper, multi-service relationships. You will also contribute to the development of scalable CS frameworks that support OptymEdge's growth trajectory.

1. Strategic Account Leadership

* Serve as the primary point of contact for assigned strategic accounts

* Lead onboarding, adoption, and continuous value delivery across Certify, Capture, and Imaging modules

* Conduct structured governance meetings, QBRs, and planning sessions with client stakeholders

* Build multi-level, trust-based relationships anchored in scientific credibility and shared goals

* Identify risks early and drive cross-functional resolution to maintain delivery excellence

2. Growth & Expansion Opportunities

* Identify upsell, cross-sell, and multi-service expansion opportunities in partnership with Commercial and Business Development teams

* Contribute to the development of long-term partnership and account growth strategies

* Partner with Business Development on renewals, pricing input, and proposal development

* Track and report NRR, account health indicators, and expansion pipeline activity

3. Cross-Functional Partnership

* Collaborate with Delivery, Clinical, Product, Technology, and Marketing teams to ensure consistent execution

* Translate customer insights into actionable product and service improvement recommendations

* Contribute to value stories, case studies, and customer success narratives

* Serve as the internal voice of the customer to support alignment across teams

4. Operational Excellence & Scaling

* Contribute to the development and refinement of scalable CS processes, playbooks, and engagement frameworks

* Build and maintain account health models and standardized reporting dashboards

* Leverage CRM and analytics tools for forecasting, engagement tracking, and risk signaling

* Support knowledge sharing and onboarding activities as the CS function grows

* Bachelor's/Master's in Life Sciences, Business, or related field.

* 5+ years in customer success, strategic account management, or clinical operations.

* Experience with eClinical or digital health systems.

* Strong communication, stakeholder management, and commercial awareness

Bonus Points

* Experience in ophthalmology clinical research or endpoint services

* Familiarity with eSource, imaging, or certification platforms

* Experience in growth-stage or transformation-focused organizations

* Proficiency with Salesforce or similar CRM platforms

Emmes Group: Building a better future for us all.

OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

*At Securian Financial the internal position title is Infrastructure Dir."

Mission

"To lead the engineering discipline that ensures Securian's technology platforms and cloud services are built and operated with uncompromising resilience, performance, and quality. This role drives the design and automation of fault-tolerant, high-availability architectures across AWS, Azure, and GCP-ensuring the enterprise meets resiliency, scalability, and efficiency expectations at every layer of technology."

Positioning

The Director of Resilience Engineering and Quality Leader is both a strategic peer and technical counterpart to the Infrastructure & Reliability Engineering Leader.

This role provides bench depth and succession coverage for REO's most technically complex domains while driving innovation in reliability, resilience, and performance practices.

• Strategic influence: Shapes cloud reliability, quality engineering, and resilience strategy across REO and Architecture domains.

• Operational authority: Leads Sr. Managers and Managers who own the execution of quality, resilience, and performance engineering capabilities.

• Enterprise collaboration: Works hand-in-hand with Technology, Solution, Business, Data, and Enterprise Architects to embed reliability and resilience as core architecture principles.

Scope of Accountability

Resilience Engineering & Cloud Reliability

• Architect and validate fault-tolerant, regionally resilient architectures across AWS, Azure, and GCP.

• Own resilience automation, chaos testing, and IaC-based recovery validation.

• Lead cross-cloud reliability design reviews and failure-mode analyses for critical systems.

Quality Engineering & Continuous Testing

• Define enterprise-wide quality engineering strategy integrated into CI/CD pipelines.

• Drive automation-first testing (functional, non-functional, performance, resilience).

• Embed observability-driven quality validation and contract testing across services.

Performance, Capacity & Efficiency Engineering

• Oversee predictive capacity planning, scaling automation, and cost/efficiency optimization (FinOps/GreenOps).

• Partner with Platform & Infrastructure teams to tune performance across application and platform layers.

• Measure and report on performance SLIs/SLAs aligned to REO's Reliability Metrics framework.

Cross-Domain Architecture Collaboration

• Partner with Enterprise Architects to codify resilience and reliability standards in technology blueprints.

• Collaborate with Technology & Solution Architects to design service reliability into delivery architectures.

• Engage Data Architects for data resilience, replication, and pipeline reliability.

• Work with Business Architects to align technical reliability goals with critical business outcomes.

Leadership & Talent Development

• Lead a team of Sr. Managers and Managers, fostering a high-performance, hands-on engineering culture.

• Build and mentor top-tier technical talent in cloud reliability, resilience, and quality automation.

• Partner with HR and REO Enablement to develop succession plans and technical competency frameworks.

Core Technical Competencies

• AWS (primary) - Multi-account design, HA architecture, region failover, resilience automation, Terraform/CDK/CloudFormation.

• Azure & GCP (secondary) - Compute, networking, and reliability constructs; hybrid cloud design and failover integration.

• Infrastructure as Code (IaC) - Deep proficiency in Terraform, policy-as-code (OPA/Conftest), drift detection, pipeline integration.

• Reliability & Chaos Engineering - AWS Fault Injection Simulator, Gremlin, steady-state hypothesis design.

• Observability & Quality Automation - OpenTelemetry, Prometheus, CloudWatch, K6, Gatling; CI/CD quality gates and dashboards.

• Performance Engineering - Load, stress, and soak testing automation; performance profiling and SLO alignment.

• Disaster Recovery Automation - Cross-region orchestration, IaC-driven DR runs, replication validation.

• FinOps/GreenOps - Cloud cost and efficiency automation, carbon-aware scaling policies.

Leadership Competencies

• Strategic Technical Leadership: Operates at the intersection of deep engineering and executive strategy.

• Multi-Domain Collaborator: Integrates reliability and resilience across architecture, operations, and business domains.

• Talent Multiplier: Develops and empowers senior managers, fostering engineering mastery and innovation.

• Credible Technical Authority: Trusted peer to Infrastructure & Reliability Engineering; capable of leading architecture reviews and executive briefings.

• Change Champion: Drives transformation of reliability practices across platforms, pipelines, and teams.

Qualifications & Experience

• 12+ years in cloud engineering, reliability, or platform leadership roles.

• 5+ years leading Sr. Managers/Managers in technical domains.

• Proven expertise across AWS, with working knowledge of Azure and GCP.

• Experience with multi-cloud governance, DR design, IaC at scale, and reliability automation.

• Strong understanding of observability, SRE principles, and REO/ITIL-aligned reliability frameworks.

• Certifications:

  • Required: AWS Certified Solutions Architect - Professional

  • Preferred: AWS DevOps Engineer, Azure Solutions Architect Expert, Google Professional Cloud Architect

Success Metrics

• 99.9% availability maintained for Tier-1 workloads.

• 100% coverage of DR automation for Tier-1 services.

• 25% annual increase in automated quality/test coverage.

• 15% annual improvement in resource efficiency and cost performance.

• Documented resilience participation across all enterprise architecture blueprints.

• Positive "technical peer readiness" and succession rating from Head of REO.

Summary Value Proposition

This Director role blends deep AWS reliability engineering expertise, multi-cloud technical breadth, and leadership scale.

It ensures REO maintains both technical depth and leadership redundancy, and it strengthens the bridge between engineering execution and enterprise architecture alignment.

#LI-hybrid **This position will be in a hybrid working arrangement.**

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes), you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

How You'll Make a Difference

Valvoline has a rewarding opportunity as a Director, Quality Engineering. In this role, you’ll be a strategic and hands-on leader who will drive the transformation of quality across our technology organization. This leader will be responsible for building and scaling a modern Quality Engineering function that goes beyond traditional QA, with ownership spanning QA environments, test automation, AI-enabled quality practices, quality governance, best practices, and the establishment of a Quality Engineering Center of Excellence (COE).

The ideal candidate will bring a strong blend of leadership, technical depth, operating model design, and change management, with the ability to embed quality throughout the software development lifecycle. This role will partner closely with Engineering, Product, Architecture, Infrastructure, Security, and Delivery teams to create a scalable, efficient, and forward-looking quality strategy that supports speed, reliability, and business growth.

Key Responsibilities

Quality Engineering Strategy & Leadership

• Define and lead the enterprise Quality Engineering vision, strategy, and roadmap aligned to Valvoline’s broader technology and business priorities.
• Shift the organization from traditional testing approaches to a modern quality engineering model focused on prevention, automation, continuous validation, and measurable quality outcomes.
• Establish quality as a shared responsibility across product, engineering, and delivery teams while maintaining strong governance and standards.
• Lead, mentor, and grow a high-performing team of quality engineers, automation engineers, and QA leaders.

QA Center of Excellence (COE)

• Build and operationalize a Quality Engineering Center of Excellence (COE) to define frameworks, standards, tooling, reusable assets, and governance processes.
• Create enterprise-wide best practices for test design, automation, environment strategy, defect management, release readiness, and quality metrics.
• Standardize quality processes across portfolios while allowing for flexibility based on product and platform needs.
• Develop playbooks, templates, training, and maturity models to improve quality capability across teams.

Automation & Tooling

• Define and execute an enterprise test automation strategy across UI, API, integration, data, regression, performance, and end-to-end testing.
• Drive adoption of scalable automation frameworks and ensure integration with CI/CD pipelines and DevOps practices.
• Evaluate, select, and optimize quality tools and platforms to improve speed, coverage, traceability, and reporting.
• Increase automation efficiency and effectiveness by implementing reusable components, common libraries, and engineering best practices.

AI-Enabled Quality Engineering

• Lead the adoption of AI and intelligent automation within quality engineering, including opportunities such as:

test case generation

intelligent defect triage

predictive risk analysis

self-healing automation

release quality insights

test optimization and prioritization

• Assess emerging AI capabilities and define practical use cases that improve quality outcomes, team productivity, and speed to market.
• Partner with engineering and architecture leaders to ensure AI solutions are implemented responsibly, securely, and at scale.

QA Environments & Test Data Management

• Own the strategy for QA environments, including environment planning, availability, stability, governance, and optimization.
• Partner with infrastructure and platform teams to improve environment readiness, reduce bottlenecks, and support parallel delivery.
• Establish strong processes for test data management, environment provisioning, and integration dependency coordination.
• Drive improvements in environment monitoring and readiness reporting to reduce delays and improve release confidence.

Governance, Metrics & Best Practices

• Define and implement quality KPIs, SLAs, dashboards, and scorecards to provide visibility into quality performance, automation maturity, defect trends, release risk, and environment health.
• Set standards for quality gates, entry/exit criteria, defect leakage reduction, root cause analysis, and continuous improvement.
• Build a culture of measurable quality and operational discipline through governance routines, audits, and executive reporting.
• Ensure best practices are embedded into agile delivery, DevSecOps, and release management processes.

Sourcing & Vendor Management

• Define the sourcing strategy for quality engineering capabilities, including the right balance of internal talent, strategic partners, and offshore/onshore vendor models.
• Lead vendor evaluation, selection, governance, and performance management related to quality engineering and testing services.
• Optimize spend, capability, and service quality across external partners while ensuring alignment to Valvoline standards and delivery expectations.
• Build workforce strategies that support both immediate delivery needs and long-term capability development.

Cross-Functional Partnership

• Partner with Product, Engineering, Infrastructure, Security, Architecture, and PMO leaders to embed quality into planning, design, development, and release processes.
• Influence senior stakeholders on quality investments, transformation priorities, and operating model improvements.
• Support mission-critical initiatives by ensuring strong quality planning, risk management, and execution.

What You’ll Need to Succeed

Qualifications

• 10+ years in software quality engineering
• 5+ years leading enterprise QA teams
• Experience in high-volume retail, omnichannel, or consumer-facing environments strongly preferred
• Deep experience with:

Automation frameworks (Selenium, Cypress, Playwright, etc.)

API testing tools

CI/CD tools

Performance testing tools (JMeter, LoadRunner, etc.)

• Experience leading QA in Agile/SAFe or hybrid environments
• Experience using agentic tools for test development and integrating work with agentic code development (ie: Github Copilot, Claude code)
• Proven track record reducing defect escape rates

Leadership Competencies

• Enterprise systems thinker
• Data-driven decision maker
• Builder of scalable processes
• Collaborative but boundary-setting partner
• Comfortable operating in fast-paced retail cycles
• Must be authorized to work in the U.S.

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

About the Company

The company develops and manages AI computing infrastructure that enables the training and deployment of advanced language and multimodal models. Its architecture includes high-density cloud clusters, on-premises data centers, and proprietary chip technology optimized for next-generation AI tasks.

The company’s semiconductor division is creating Language Processing Units (LPUs), custom accelerators designed for ultra-efficient inference, low-latency token generation, and scalable fine-tuning. This innovation sets a new performance standard for large language and reasoning systems used across various industries.

Through direct partnerships with AI developers, research labs, and global enterprises, the company provides access to secure, high-performance compute infrastructure designed for reliability, transparency, and continuous optimization.

The Opportunity: Chief Revenue Officer

The company is seeking a Chief Revenue Officer (CRO) to oversee global commercial operations and expand revenue across enterprise, government, and research clients. The CRO will be responsible for establishing the company’s go-to-market strategy, revenue structure, and customer success systems within both infrastructure and chip divisions.

This position combines strategic revenue design with a deep understanding of AI hardware economics, compute allocation models, and long-horizon enterprise partnerships. The CRO will play a central role in building a global revenue organization capable of sustaining growth through multi-year infrastructure and co-development contracts.

Strategic Priorities

1. Commercial Growth and Revenue Architecture

• Build a global revenue model that aligns recurring compute utilization with long-term client engagements.
• Develop pricing and allocation frameworks for on-demand compute, dedicated clusters, and co-located hardware installations.
• Drive sustained ARR growth through enterprise subscriptions, chip licensing, and infrastructure partnerships.

2. Go-to-Market and Field Organization

• Lead global GTM strategy covering direct sales, partner programs, and vertical integration channels.
• Build regional teams focused on high-value sectors such as research, defense, autonomous systems, and generative AI.
• Establish operational standards for forecast accuracy, margin visibility, and deal lifecycle performance.

3. Partnership and Ecosystem Development

• Structure strategic collaborations with hyperscalers, model labs, and national research initiatives.
• Negotiate co-development and joint go-to-market agreements for LPUs and quantum-adjacent AI architectures.
• Represent the company in global forums related to AI infrastructure, chip innovation, and sustainable compute design.

4. Organizational Leadership

• Build a performance-driven revenue organization integrating sales, marketing, and customer operations.
• Define success metrics that link customer adoption, infrastructure utilization, and operational efficiency.
• Ensure commercial decisions align with engineering velocity and product reliability.

Candidate Profile

• Fifteen or more years in executive commercial leadership across AI infrastructure, semiconductors, or high-performance cloud systems.
• Proven record of scaling ARR above $500 million through multi-channel enterprise and strategic partner ecosystems.
• Strong understanding of compute infrastructure economics, chip manufacturing cycles, and large-model deployment frameworks.
• Experience leading revenue operations in hybrid environments combining cloud delivery and hardware distribution.
• Strategic capability in long-term contract negotiation, cost modeling, and go-to-market orchestration.
• Demonstrated success building high-caliber revenue organizations in technically complex markets.

Compensation and Structure

• Performance Incentive: Up to 150 percent of base salary tied to ARR, profitability, and infrastructure utilization
• Equity Participation: 2 to 4 percent fully diluted, aligned with multi-year enterprise growth
• Comprehensive global benefits, travel and relocation support, and executive performance programs

This role defines the commercial architecture of one of the most advanced companies in the field of artificial intelligence. The CRO will shape how AI computing becomes accessible, efficient, and sustainable across the global economy.