Framework Laptop India Jobs in Usa

“Let goodness, fairness, and most importantly, love prevails in business; profits will inevitably follow.” – NK Chaudhary, founder

What we do for our team members:

• Comprehensive Benefits: Company Paid Holidays, PTO, Parental Involvement Leave, Maternity/Paternity Leave, EAP, No Cost Employee Medical Plan, Vision, Dental, and Company Paid Life Insurance. We also include a match on retirement (401K/Roth).
• Career Development: We're committed to providing growth for career development within the company, supporting our team members' aspirations with a well-defined succession plan that includes a variety of training and development opportunities.
• Pet-Friendly Workplace: We welcome your furry friends! Our 'Bring Your Dogs to Work' policy creates a pet-friendly atmosphere, allowing our team members to enjoy the companionship of their dogs during the workday.
• Wellness Support: Not only do we support an active lifestyle with our on-site basketball court and yoga studio, but we host quarterly mental health events to assist in creating a well-rounded work-life harmony for our team members.
• Sustainability Efforts: Reuse, Renew, and Refresh by joining our Green Team! Responsible for harvesting from the organic community garden, donating goods to local pet shelters and schools, creating educational workshops, leading nature walks, and much more, they promote well-being through sustainable practices.

Our Values

Empowerment • Inclusiveness • Responsibility • Progressive

Learn more about our company story here: Jaipur Rugs Foundation

Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful.

Learn more about the Jaipur Rugs Foundation here: are a fast-growing, design-led B2B home décor and textiles brand with big ambitions. Over the last 12 months, we have revolutionized our technical foundation, investing in Microsoft Dynamics 365 (F&O) and a Microsoft Fabric ecosystem. We are now looking for a seasoned leader to refine our existing infrastructure, optimize our end-to-end data workflows, and bridge the gap between "raw data" and "reliable business intelligence."

This role demands a strong balance of technical depth and operational management. While you must possess expert-level proficiency in data engineering, specifically within the Microsoft Fabric ecosystem and modern data platforms, we also need a leader who is experienced in analytics, data visualization, BI, and translating business needs into analytical solutions. You will be responsible for defining and executing an outcome-based Data & Analytics strategy, building and developing a global team of data engineers, BI developers, and data analysts, and ensuring the company has trusted, scalable, and decision-ready data at every level of the organization. The ideal candidate is a Fabric-certified or Fabric-trained leader, an exceptional communicator, and a proven people manager who can balance hands-on technical depth with strategic leadership.

Key Responsibilities:

Strategic Management & Outcome-Based Delivery

• Tactical Roadmap: Develop and execute a multi-year roadmap that aligns data engineering, BI, and advanced insights with business priorities (e.g., inventory efficiency, margin protection, and growth).
• Process Standardization: Define what “good” looks like for data reliability, documentation, insight quality, and business impact
• Baseline Maturity: Shift the organization from ad-hoc reporting to repeatable, trusted, decision-ready data products
• Advance Automation: Assess the current-state landscape and define a clear path from foundational reporting to automated, predictive analytics.
• Executive Communication: Serve as the single point of accountability for all data and analytics capabilities, translating technical progress into business-relevant implications across the organization

Infrastructure Optimization & Fabric Engineering

• Systemic Optimization: Lead the audit and refinement of the existing Fabric environment (Lakehouse, Pipelines, Notebooks) to improve overall performance, stability, and refresh reliability
• Engineering Standards: Set the "gold standard" for architecture, data modeling, testing, and deployment (CI/CD), ensuring the stack is hardened for enterprise-scale growth
• Reduce Manual Effort: Minimize operational risk by standardizing pipelines, refresh processes, and metric calculations
• Automation & Reliability: Systematically identify and eliminate manual reporting and spreadsheet-based workflows through robust automation in PySpark and Fabric
• Proactive Governance: Establish monitoring, alerting, and exception-handling processes to manage data quality and refresh failures before they impact the business

Analytics & Decision Enablement

• High-Quality BI Delivery: Oversee the design and delivery of visually appealing Power BI dashboards that simplify complexity and adhere to our design-led brand standards
• Metric Governance: Ensure KPI definitions and reporting logic are consistent across the company, acting as the arbiter of "the truth" for business metrics
• Advanced Analytics: Identify and operationalize high-value use cases for predictive analytics (e.g., demand forecasting, product lifecycle analysis) as platform maturity increases
• Business Translation: Partner with business leaders to translate business requirements into scalable, intuitive, impactful analytics solutions
• Business Evolution: Lead the transition from descriptive and diagnostic reporting to forward-looking insights that support planning and decision-making

Global Team Leadership & Talent Development

• People Leadership: Directly lead and develop a 3–5 person global team (primarily based in India), establishing clear roles, accountability, and a high-performance culture
• Skill Development: Create career paths and skill-development plans for engineers and analysts to ensure consistent, high-quality delivery
• Operating Model: Build a scalable offshore capability that delivers at speed while maintaining rigorous standards for code quality and documentation

Skills & Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• 10+ years of experience in data engineering, analytics, or BI, with director-level scope or equivalent ownership
• Deep hands-on experience with Microsoft Fabric (Lakehouse, Pipelines, Notebooks, semantic models)
• Fabric certification or formal Fabric training strongly preferred
• Strong experience with PySpark and Spark-based transformations
• Strong understanding of Azure data services and modern data architectures
• Exceptional dashboard-development skills using Power BI; portfolio-quality experience preferred
• Strong understanding of data storytelling, executive-ready visualization, and intuitive UI/UX design
• Experience gathering business requirements and translating them into analytical products
• Proven experience leading and developing global / offshore teams
• Strong communicator with the ability to influence at senior levels
• Experience supporting ERP-driven environments; Dynamics 365 preferred
• Ability to juggle strategy, execution, and stakeholder communication simultaneously

Success Measures (First 12–18 Months)

• Strategy Execution: An outcome-based Data & Analytics strategy that is fully operational and tied to business outcomes
• Optimized Infrastructure: A trusted, scalable Fabric platform with significantly reduced manual reporting and 99%+ data availability
• Dashboard Adoption: A suite of high-quality dashboards used daily and weekly by business leaders to drive decision-making
• Team Growth: A high-performing global team with a track record of delivering complex analytics products with speed and precision

Physical Requirements:

• Remaining in a seated position for long periods of time
• Standing is to remain on one’s feet in an upright position without moving about
• The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period
• Lifting and transporting items that could weight up to 25 pounds
• Entering text or data into a computer by means of a traditional keyboard
• Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly
• The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone
• Clarity of vision to see computer screens and workspace

Freelance Sales Director Global Technology Staffing & Remote Workforce

Location: Dallas, Texas, United States

Experience: 8+ Years

People Prime is a global talent solutions company specializing in helping organizations build high-performing technology teams through Remote hiring, Staff augmentation, and Offshore delivery models.

Headquartered in India, People Prime connects companies worldwide with highly skilled technology professionals across emerging and advanced digital domains. We enable organizations to scale faster by providing access to a curated network of experienced engineers, AI specialists, data professionals, and technology consultants who can work remotely or as part of distributed global teams.

People Prime focuses on enabling companies to hire high-quality remote technology talent from India, one of the world’s largest and fastest-growing technology talent markets. Through our strong recruitment ecosystem and technical screening process, we provide organizations with access to professionals across a wide range of digital and enterprise technologies.

1. Artificial Intelligence & Machine Learning: Machine Learning Engineers: Generative AI Engineers: Prompt Engineers: Natural Language Processing (NLP) Specialists: Computer Vision Engineers: AI Model Training & Fine-Tuning Experts
2. Data Engineering & Analytics: Data Engineers, Data Architects: Data Scientists: Big Data Specialists, Data Platform Engineers: Analytics & BI Professionals
3. Cloud & DevOps: Cloud Architects (AWS, Azure, GCP): DevOps Engineers: Platform Engineers, Kubernetes Specialists: Infrastructure Automation Experts
4. Software Engineering: Full Stack Developers: Backend Engineers: Frontend Engineers: Mobile Application Developers: Microservices & API Developers
5. Enterprise Platforms: SAP Consultants: Salesforce Experts: ServiceNow Professionals: ERP & Digital Transformation Specialists

Key Responsibilities:

• Identify and acquire new clients seeking technology staffing or remote engineering teams

• Generate opportunities for contract staffing, staff augmentation, and distributed engineering teams

• Develop relationships with technology companies, startups, and enterprise clients

• Present People Prime’s global talent and offshore delivery capabilities

• Build and manage a strong pipeline of staffing opportunities

• Collaborate with delivery and recruitment teams in India to fulfill client requirements

• Negotiate client contracts, rate cards, and service agreements

• Track hiring trends in AI, data engineering, cloud, and software development

Required Qualifications:

• 8+ years’ experience in IT staffing business development or recruitment sales

• Proven track record of generating staffing opportunities and closing new clients

• Strong network within technology companies, startups, or enterprise organizations

• Experience selling staff augmentation or contract staffing services

• Excellent communication, negotiation, and relationship management skills

Preferred Experience:

• Experience selling offshore technology talent or remote engineering teams

• Exposure to hiring in AI, data engineering, cloud, or software development domains

• Understanding of distributed workforce and remote hiring models

Success Metrics:

Success in this role will be measured by:

• New client acquisitions

• Remote staffing requirements generated

• Revenue from staffing engagements

• Successful onboarding of consultants

• Client retention and satisfaction

Performance expectation:

Minimum 5 Contract placements per month

Compensation:

USD 1500 Payable on Every AI/ Technology Contractor Successful onboarding ( Minimum 5 Onboards Expected Every Month )

6% of gross margin for the first 6 months of each engagement

Why Join People Prime:

• Sell high-demand global technology talent solutions

• Work with a scalable offshore delivery model with great cost advantage to clients

• High earning potential with strong commission structure

• Exposure to fast-growing sectors such as AI, cloud, and data engineering

• Opportunity to build long-term partnerships with global technology companies.

Company Overview:

Axium Global Inc, established in 2002, is a UK-based MEP (M&E) and architectural design and BIM Information Technology Enabled Services (ITES) provider with an ISO 9001:2015 and ISO 27001:2022 certified Global Delivery Centre in Mumbai, India. With additional presence in the USA, Australia and UAE, our global reach allows us to provide services to customers with the added benefit of local knowledge and expertise. Axium Global Inc is established as one of the leading pre-construction planning services companies in the UK and India, serving the building services (MEP), retail, homebuilder, architectural and construction sectors with high-quality MEP engineering design and BIM solutions.

Job Summary:

Axium Global Inc. is seeking a dynamic and experienced Sales Manager to lead business development and account management efforts across the U.S. A key player in the AEC (Architecture, Engineering & Construction) industry, Axium Global partners with top engineering and architectural firms to deliver design, BIM, and CAD solutions.

This is a high-impact, remote position with nationwide responsibilities, ideal for a proactive professional with a strong background in business development and sales within the AEC industry

Job Description:

Seeking a dynamic and results-driven Sales Manager to spearhead our business development and account management efforts across the U.S. In this role, you will play a critical part in expanding our client base, nurturing key relationships, and driving revenue growth. The ideal candidate will have a proven track record in AEC sales, deep industry knowledge and the leadership skills to guide strategic initiatives.

Key Responsibilities:

New Business Development

1. Identify, prospect, and close new business opportunities with AEC (Architecture, Engineering, Construction), infrastructure, and real estate clients in the USA.
2. Own the full sales cycle: lead generation, proposal development, negotiations, contract closure.

Client Relationship Management

1. Build and nurture relationships with CXO-level decision makers and influencers.
2. Act as the face of Axium Global in client interactions, ensuring a consultative approach.

Sales Strategy & Planning

1. Contribute to regional go-to-market strategy and revenue targets.
2. Develop and execute territory plans to achieve and exceed sales goals.

Collaboration with Delivery & Marketing

1. Work closely with India-based delivery teams to design and present tailored solutions.
2. Collaborate with marketing to support campaigns, webinars, and events in the US region.

Reporting & Forecasting

1. Maintain accurate pipeline data and forecasting via CRM.
2. Provide regular updates to leadership on sales progress, risks, and market trends.

Required Skills

1. Business Development (Required)
2. Account Management (Required)
3. Sales (Required)
4. Strategic Planning

Qualifications and Experience Required:

1. 5+ years of experience in business account management, preferably in MEP or building engineering services (HVAC, Electrical, Plumbing, etc.).
2. 2–3 years of experience within the AEC industry.
3. Bachelor’s degree in engineering, Architecture, or a related field.
4. Ability to work independently and travel extensively across the U.S.
5. Proven ability to manage multiple accounts and drive new business

Other Requirements:

1. Strong professional ethics and business acumen.
2. Flexibility to work outside standard U.S. time zones if needed.
3. Excellent organizational and communication skills.
4. U.S. citizenship or valid green card (Preferred).
5. Full driving license and use of a vehicle

Work Environment

This is a remote position with nationwide travel. Axium Global fosters a culture of ownership, accountability, and results-oriented service delivery. Learn more about us at  

Compensation:

The selected candidate will receive competitive compensation and remuneration policies in line with qualifications and experience. Compensation will not be a constraint for the right candidate.

Experience (Preferred):

1. MEP Industry: 5 years
2. Sales: 5 years
3. Willingness to Travel: 100%

What We Offer:

1. A fulfilling working environment that is respectful and ethical
2. A stable and progressive career opportunity
3. State-of-the-art office infrastructure with the latest hardware and software for professional growth
4. In-house, internationally certified training division and innovation team focusing on training and learning the latest tools and trends
5. Culture of discussing and implementing a planned career growth path with team leaders
6. Transparent fixed and variable compensation policies based on team and individual performances, ensuring a productive association.

A well-known contemporary fashion brand is seeking a detail-oriented Product Developer to support their Event and Bridal categories. This role partners closely with the Senior Designer and independently manages development for all Import SKUs. Strong CAD and tech pack experience is essential, and Bridal/Eventwear exposure is a plus.

What You’ll Do:

• Support finished goods sourcing and development for Guest and Bridal

• Create CADs in Adobe Illustrator

• Build detailed Tech Packs including construction details and BOMs

• Maintain line sheets and manage WIP trackers for Import SKUs

• Communicate daily with overseas vendors (China, Asia, India)

• Enforce T&A calendars and ensure vendor deadlines are met

• Manage vendor pricing and maintain BOMs for ERP entry

• Collaborate cross-functionally with Patternmaking, Production, Raw Materials, and Tech teams

• Maintain organized sample racks and development materials

What They’re Looking For:

• 3–4 years of design/development experience in the young contemporary or contemporary market

• Strong CAD and Tech Pack proficiency (Adobe Illustrator required)

• Advanced Excel, Google Suite, Illustrator, and Photoshop skills

• Experience across RTW categories: wovens, cut and sew, knit dresses, tops, and bottoms

• Direct import production experience (China, Asia, India required)

• Highly organized with strong communication and project management skills

• Bridal/Eventwear experience preferred

Interview Process: 1st Round Zoom → 2nd Round In-Person → 3rd Round Paid Project

Supply Chain Specialist

JP Ecommerce Inc. (dba Bare Home) | Forest Lake/Columbus, MN

About Bare Home

We've been named one of Inc. 5000's top-ten fastest-growing Minnesota businesses for FOUR consecutive years. We're a $100M+ textile retailer experiencing 20-30% year-over-year growth, sourcing premium bedding globally from China, India, Pakistan, and Turkey while manufacturing our cotton line right here in the USA.

We sell across Amazon, Walmart, Target, our DTC channels, and international markets—and we're expanding operations from 110,000 to 220,000+ square feet. We're making significant investments in our supply chain and logistics team right now, growing from five to six team members.

This isn't corporate bureaucracy. We're 87 people who work exceptionally well together, tackle challenges as a team, and see the direct impact of our work every day.

The Role

We're looking for a Supply Chain Specialist to join our collaborative five-person (expanding to six) supply chain and logistics team. You'll work alongside experienced supply chain professionals, sharing responsibilities and learning the full scope of international e-commerce operations.

This is a team-based role—you won't be doing this alone. We cross-train, support each other when someone's out, and tackle projects collaboratively. Some days you'll focus on your core responsibilities, other days you'll jump in on sourcing projects or warehouse tracking initiatives. That's the nature of working in a small, agile company where flexibility and teamwork matter.

What You'll Work On (As Part of the Team)

Supply Chain Operations

• Support tracking of inbound containers from overseas vendors (China, India, Pakistan, Turkey)
• Assist with container optimization and shipment coordination
• Work with the team on buy decisions and inventory planning
• Help coordinate with overseas vendors on timing and logistics
• Contribute to forecasting and inventory level management across all channels

Data & Analytics

• Build and maintain Excel-based tracking systems for orders, containers, and SKUs
• Create reports and dashboards for inventory movement and supply chain performance
• Analyze data across multiple systems to identify trends and discrepancies
• Support the team with data analysis using VLOOKUP, INDEX-MATCH, pivot tables, and complex formulas

Cross-Functional Collaboration

• Work with warehouse operations on container flow and receiving schedules
• Partner with Buyers, Supply Analyst, and operations teams daily
• Coordinate with 3PL partners on logistics and inventory placement
• Jump in on ad-hoc projects—sourcing initiatives, system improvements, warehouse tracking

Learning & Growth

• Gain exposure to international sourcing, container logistics, and multi-channel fulfillment
• Learn from experienced supply chain professionals on the team
• Develop skills in forecasting, demand planning, and supply chain optimization
• Cross-train across different aspects of supply chain operations

What You Need

Education

• Bachelor's degree preferred in Supply Chain Management, Logistics, Operations Management, Business Administration, International Business, Industrial Engineering, or related field
• Associate's degree with 3+ years of relevant supply chain experience will be considered
• Relevant certifications (APICS, Six Sigma, etc.) are a plus

Must-Haves

• Strong Excel skills: VLOOKUP, INDEX-MATCH, pivot tables, complex formulas—you're comfortable working with large datasets
• 1-3 years of supply chain, logistics, or operations experience (or relevant internships)
• Analytical thinking: You can spot patterns, identify problems, and think through solutions
• Team player mentality: You collaborate well, communicate clearly, and support your teammates
• Adaptability: You're comfortable jumping between tasks and learning new things
• Positive attitude: Problems don't overwhelm you—you approach challenges with a can-do mindset

Highly Valued

• Experience with international logistics or container shipping
• Familiarity with Amazon FBA, Walmart, or Target fulfillment operations
• Background in e-commerce, retail, or consumer products
• Experience with ERP/WMS systems (SellerCloud, NetSuite, or similar)
• Prior exposure to sourcing or vendor management

What Makes This Opportunity Different

You're joining a strong team of five professionals who work collaboratively and support each other. You won't be thrown into the deep end alone—you'll have experienced teammates to learn from and a culture that values training and development.

We're at an inflection point with major expansion plans, Foreign Trade Zone certification in progress, and significant supply chain investments happening now. You'll gain broad exposure to international supply chain operations in a fast-growth environment where your contributions are visible and valued.

This is the kind of place where warehouse associates from five years ago now run departments. If you want to build a supply chain career with real growth potential, this is that opportunity.

The Team Culture

We work hard, move fast, and genuinely enjoy working together. Cross-functional collaboration isn't a buzzword here—it's how we operate daily. We face new challenges constantly and tackle them as a team. If you bring solutions, communicate directly, and care about the people around you, you'll fit right in.

Small company means no corporate silos, no endless approval chains, and direct access to leadership. Your ideas matter. Your voice is heard. Your work makes a difference.

Compensation & Benefits

• Hourly Rate: $26-32/hour based on experience and skills
• Comprehensive health, dental, and vision insurance
• Paid Family and Medical Leave
• Paid by the company Benefit at no cost to you: Short Term Disability, Life Insurance ($25K) with options to purchase more
• 401(k) with company match
• Paid time off and holidays
• Real career advancement opportunities in a company growing 20-30% annually
• Learning and development in a collaborative team environment

How to Apply

If this sounds like the right next step in your supply chain career, we want to hear from you.

Want to stand out? Tell us about a supply chain challenge you've tackled or share an example of how you've used Excel to solve a problem.

We are only considering candidates who:

• Currently live in Minnesota or the immediate surrounding area
• Can reliably commute to our Forest Lake/Columbus location daily
• Are available for in-person interviews at our office

Learn more about us:

JP Ecommerce/Bare Home is an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Comprehensive Benefits: Company Paid Holidays, PTO, Parental Involvement Leave, Maturity/Paternity Leave, EAP, No Cost Employee Medical Plan, Vision, Dental, and Company Paid Life Insurance. We also include a match on retirement (401K/Roth).
• Career Development: We're committed to providing growth for career development within the company, supporting our team members' aspirations with a well-defined succession plan that includes a variety of training and development opportunities.
• Wellness Support: Not only do we support an active lifestyle with our on-site basketball court and yoga studio, but we host quarterly mental health events to assist in creating a well-rounded work-life harmony for our team members.
• Sustainability Efforts: Reuse, Renew, and Refresh by joining our Green Team! Responsible for harvesting from the organic community garden, donating goods to local pet shelters and schools, creating educational workshops, leading nature walks, and much more, they promote well-being through sustainable practices.
  

• Inclusiveness
• Responsibility
• Progressive
  

• Adhere to safety standards to perform activities
• Operates handling equipment and ensures safety regulations are followed
• Ensures warehouse goals are met
• Receive, put away, pick, pack, cycle count and re-stock product
• Process, package and ship orders accurately
• Pick rugs utilizing a handheld scanner (rugs can weigh anywhere from 6 lbs 140 lbs; heavier rugs are picked with the help of an associate)
• Receive, unload and place incoming inventory items appropriately
• Put rugs away in the proper bins for inventory accuracy
• Organize stock and maintain inventory
• Collaborate with Product Development for quality control checks on stock
• Inspect products for defects and damages. Records damaged items and moves them accordingly
• Examine ingoing and outgoing shipments
• Maintains catalog request making sure they go out in a timely manner
• Keep warehouse clean and organized daily
  

• High school diploma or equivalent education
• Previous warehouse experience
• Coordination, organization, planning and time management
• Ability to lift 50+ pounds.
• Ability to operate Order Picker forklift around warehouse, Ability to receive, put away, pick, pack, cycle count and re-stock product up to 25 feet height.
• Adaptability; flexible to shifting priorities and a changing environment
• Must be computer literate; NAV experience is a plus
  

• Remaining in a seated position for long periods of time
• Standing is to remain on one’s feet in an upright position without moving about
• The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period
• Lifting and transporting items that could weight up to 50 pounds
• Entering text or data into a computer by means of a traditional keyboard
• Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly
• The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must be able to take directional cues directly and indirectly.
  

• While performing the duties of this job, the employee is exposed to outside weather conditions
• The noise level in the work environment is usually moderate
  

“Let goodness, fairness and most importantly, love prevail in business; profits will inevitably follow.” – NK Chaudhary, founder

Jaipur living is a socially conscious luxury brand with a passion for people, products, and design. A differentiated challenger brand, Jaipur Living is known for its beautiful rugs and textiles. Jaipur Living products can be found in the finest homes, and the company prides itself in providing only the highest quality products, a transparent and ethical supply chain, and a distinctively thoughtful customer experience, with personalized support and custom offerings.

What we do for our team members:

• Give competitive benefits and salaries.
• Provide a professional and friendly work environment.
• Maintain a modern, sleek facility, which complements our attitudes and desires.
• Create opportunities for growth inside the company.
• Give access to an on-site basketball court and gym complete with a yoga studio and showers.
• Encourage employees to collaborate over an organic community garden.

Our Values

Empowerment • Inclusiveness • Responsibility • Progressive

Learn more about our company story here: Jaipur Rugs Foundation

Since 2004, the Jaipur Rugs Foundation has worked to improve the lives of rug-weaving artisans in India. This is done through training, skills development, and social interventions. By focusing on the ideas and solutions that create social value, the Foundation supports the dignity and heritage of these traditional artisans, believing that healthy and sustainable communities are key to the survival of traditional rug weaving. Jaipur Living has made ethical and socially conscious global citizenship the foundation of its business. Through social initiatives and the Jaipur Rugs Foundation, the company supports a supplier ecosystem without a middleman of more than 40,000 artisans in 700 villages across India by providing them with a livable wage, access to health care, leadership education, and opportunities for personal growth and development. Combining time-honored techniques and of-the-moment trends, every Jaipur Living product is as ethically and responsibly made as it is beautiful.

Learn more about the Jaipur Rugs Foundation here: are adding a highly motivated and energetic Customer Success Specialist to our team. At Jaipur Living, our Customer Success Specialists help our company thrive and grow by not just maintaining but improving our customer’s experience in this ever-evolving industry. Our client base consists of many different distributers from boutiques to major retailers, so it is important for our Customer Success Specialists to be adaptable and have excellent communication skills.

Essential Duties & Responsibilities:

• Manage the customer experience for an assigned sales territory, including handling inbound calls, emails, and live chats.
• Serve as a brand ambassador and knowledge resource for company values, products, policies, and procedures.
• Deliver positive customer interactions by addressing inquiries and resolving requests in a timely and accurate manner.
• Partner cross-functionally with Distribution Center, Accounting, Sales, and Planning teams to fulfill customer requests and resolve order issues.
• Utilize internal operating systems to manage open orders and ensure timely release to the Distribution Center for shipping.
• Communicate clearly and efficiently with customers and internal teams to ensure a seamless order experience.

Skills & Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• 2-4 years of B2B/corporate customer service experience
• Exceptional time management, organizational, multi-tasking, and follow-up skills
• Excellent communication and interpersonal skills with the ability to collaborate effectively across teams.
• Exhibit strong professional business acumen with effective communication and the ability to build and maintain customer relationships
• Strong problem-solving skills with the ability to handle complex customer inquiries independently
• Experience with Microsoft Office (specifically Outlook, Word, and Excel)
• Proficiency in navigating and utilizing ERP systems and cloud-based business solutions
• Hands-on experience using Salesforce or a similar CRM platform is preferred but not required
• Call-center experience is a plus!

Physical Requirements:

• Remaining in a seated position for long periods of time
• Standing is to remain on one’s feet in an upright position without moving about
• The ability to alternate between sitting and standing is present when a worker has the flexibility to choose between sitting or standing as needed when this need cannot be accommodated by schedules breaks and/or lunch period
• Lifting and transporting items that could weight up to 25 pounds
• Entering text or data into a computer by means of a traditional keyboard
• Expressing or exchanging ideas by means of the spoken work to impart oral information to clients and talent and convey detailed spoken instructions to other workers accurately and quickly
• The ability to hear, understand, and distinguish speech and/or other sounds such as in person and telephone
• Clarity of vision to see computer screens and workspace

Employment at Jaipur is contingent on the completion of a criminal background check and a drug screen, with the results being negative. Jaipur employees are subject to pre-employment, post-injury, post-accident, reasonable suspicion and random testing for illegal drug usage. Management retains the discretion to add or change the duties of this position at any time.

IT Field Operations Senior

Location: Longview,WA

The opportunity:

• As a member of Customer’s IT Field Operations Group, you will be responsible for providing end user application and hardware support, including PC workstations, printers/drivers, advanced network and telecom troubleshooting, server support and level II resolution of incident tickets while operating in a 24x7 manufacturing environment.
• You will provide advanced desk-side support, interfacing with a diverse user community in a variety of office, laboratory, and production equipment locations. This will include installation, maintenance, troubleshooting, support, and control of critical technology infrastructure.
• In addition to your technical role in support of the administrative offices and production facilities at the designated Customer location, you may also be called upon to provide support for other regional locations as needed.
• As a Field Operations resource, you will establish, communicate, and implement customer IT policies and standards to your team and local business partners.
• Work closely with the IT enterprise organizations, including the Service Desk, to ensure proper communication, escalation, and resolution of disruptions in the technology service delivery.

How you will impact Customer:

• Manage resource allocations and task assignments for local projects.
• Update of the support procedures as a document owner.
• Plan and participate in the mentoring of technicians to facilitate their development.
• Generate innovative recommendations and initiate technology change requests.
• Contribute in a project environment; both locally focused and enterprise-wide and may direct others during short projects.
• As the IT Field Operations Sr. you will serve as the primary site contact with other technology organizations and vendors and support the local business leadership team and users as the IT site representative.
• In addition, you will provide hands-on support for Microsoft Windows and Apple operating systems, smart phones, and wired/wireless network solutions.
• As the on-site 2nd-level support team you will be called on to perform analytical, technical, and administrative work to aid in the ongoing support of technology assets in the enterprise, including installing, maintaining, troubleshooting, supporting, and controlling critical business and IT infrastructure and applications.
• Engage with IT peers and teams from other sites to ensure adherence to standard processes.
• Work in an ITIL-compliant, service management environment, maintaining both personal and team SLA compliance.
• Troubleshoot complex hardware and software problems and create innovative solutions.
• Install common, standard, and complex software and hardware peripherals.
• Solid understanding of networking and the ability to utilize existing tools to test and troubleshoot network issues.
• Ability to perform wi-fi site surveys utilizing existing tools.
• Assist with end-user questions, problems, and training.
• Configure complex, third-party, networked, and site-specific applications.
• Configure and troubleshoot Windows and iOS computing endpoints (PCs Tablets, VMUs, kiosks).
• Configure and troubleshoot Android, iOS, Windows, and Chromium OS mobile devices.
• Work with technology assets including single-user and networked desktop and laptop clients; desktop and network printers, tablets, and vehicle-mounted devices, wired, wireless and telecom networks.
• Correct implementation of the company’s processes and support and maintain IT servers; network switches, cabling; process control clients; and other technology assets and solutions in the computer rooms as needed.
• Participate in an on-call duty roster with a weekly rotation of 24x7 coverage as required by business unit operations.
• Demonstrated ability to use problem management tool to research and document problem resolution.
• Serve as the primary IT site contact with local business leadership and other technology organizations as well as vendors.
• Manage local technology asset inventory.
• Provide guidance to local sites regarding IT asset acquisition and technology change requests using the tools provided.
• Provide routine support for audio-visual collaboration and video conference systems.
• Provide direct technical support and documentation to users at all levels of the organization (including VIP users).

What you need to succeed:

• Bachelor’s degree preferred but a technical school degree plus experience and technical certifications is acceptable with a minimum of 5 years’ experience working in a production IT manufacturing environment.
• Project management experience, training, or certification.
• Experience in managing a production-critical IT environment.
• Minimum 5 years proven PC/Windows experience.
• Minimum 2 years network and telecom support experience including moves adds and changes: cabling, general device, and connectivity troubleshooting; punch-downs; cross-connects.
• Excellent problem solving, dispute resolution and interpersonal skills.
• Strong understanding of IT service management framework and a respect for the ITIL Management Framework.
• Must have advanced experience configuring and troubleshooting personal computers, including all aspects of hardware and software support in a Windows operating system environment.
• Network related discipline or certifications are a plus.
• Knowledge of Microsoft Office365, including Teams, Word, Excel, Outlook, and PowerPoint.
• Knowledge of Microsoft Support Tools, SCCM, WSUS and Active Directory concepts.
• Excellent skills in written/oral communications, including group facilitation, presentation, and communicating across entire spectrum of an organization.
• Ability to proactively engage and communicate with all IT functional areas while ensuring alignment with local applications, Process Control Network (PCN) and business systems.
• The position requires frequent lifting of equipment. Must be able to lift 50 pounds.
• Must be willing to travel (locally and domestically) and have a valid driver’s license.

Job Description:

We are seeking a highly experienced Senior Automation Engineer to join our advanced software and embedded systems team. The ideal candidate will have deep expertise in Python automation (Pytest), Robot Framework, and QNX environments, with strong skills in UX/UI automation and testing. This role involves enhancing and migrating automation frameworks, debugging complex integrations, and working closely with cross-functional teams to deliver high-quality test automation solutions for embedded systems and entertainment platforms.

Key Responsibilities

Automation Framework Development

• Architect, develop, and maintain automation frameworks primarily using Python and Pytest.
• Lead migration of existing Robot Framework tests to Python/Pytest equivalents.
• Build reusable fixtures, utilities, wrapper layers, and automation components to support large test suites.

Test Execution & Optimization

• Analyze and interpret Robot Framework keyword libraries; enable efficient reuse within Python-based executions.
• Optimize hybrid execution flows involving both Pytest and Robot Framework assets.
• Execute and maintain UI and device automation tests using tools such as Appium, Selenium, or equivalent frameworks.

Cross-Layer Debugging & Integration

• Independently debug cross-layer automation issues involving Python, Robot Framework, device tools, and operating systems.
• Integrate automation frameworks with CI/CD pipelines and tools (e.g., Jenkins, GitLab, Azure DevOps).

Collaboration & Mentorship

• Mentor and guide junior automation engineers, establishing good coding practices, test design patterns, and quality standards.
• Work collaboratively with software engineers, product developers, and QA teams to enhance automation coverage and reliability.

System & Environment Interaction

• Work with QNX OS, virtualization systems (Hypervisor), and cloud environments (AWS).
• Engage with hardware interfacing (USB, Ethernet, multimedia interfaces) and hardware simulation/ fault-injection where applicable (nice-to-have).

Required Skills & Experience

• 7–10 years experience in automation engineering with 5+ years hands-on Python automation using Pytest.
• Practical experience with Robot Framework including keywords, variables, resources, and large keyword repositories.
• Strong skills in UI automation using tools such as Appium/Selenium.
• Solid understanding of modular test design and maintainable patterns (page-object, keyword patterns).
• Experience with QNX (Posix) operating system, virtualization (e.g., Hypervisor), and cloud-based environments (preferably AWS).
• Good understanding of Git, branching strategies, and CI/CD workflows.
• Proven ability to debug complex, multi-layered test automation environments.

Preferred Qualifications

• Exposure to embedded systems, aviation, or high-volume regression environments.
• Experience in framework migration, cross-framework interoperability, or keyword reuse models.
• Background in hardware interactions and media/UX systems (multimedia I/O, touch interactions).
• Familiarity with fault injection tools and hardware simulation techniques.
• Bachelor’s degree in Computer Science, Electronics, or related technical field.

Nice-to-Have Skills

• Hardware interfacing (USB, Ethernet), multimedia interfaces (touch, audio/video).
• Fault-injection and hardware simulation experience.
• Knowledge of peripheral communication protocols (e.g., GMSL, IP).