Framework 12 Jobs in Usa

Senior CPIC / TBM Portfolio Lead

Employment Type: Full-Time

Location: Washington, DC, USA

Salary Range $110,000 – $135,000 annually

Position Overview

The Senior CPIC / TBM Portfolio Lead supports Federal Chief Information Officer (CIO) organizations in overseeing IT investment portfolios and driving the adoption of Technology Business Management (TBM) frameworks. This role provides leadership across CPIC lifecycle activities, IT financial transparency initiatives, and executive-level portfolio reporting.

Key Responsibilities

- Lead Capital Planning and Investment Control (CPIC) Select, Control, and Evaluate investment management functions.

- Direct Technology Business Management (TBM) framework implementations, including Apptio cost modeling and configuration.

- Deliver CIO-level portfolio analytics, performance metrics, and IT investment reporting.

- Oversee the alignment of financial, operational, and technical data with the TBM taxonomy.

- Manage Apptio data ingestion processes and end-to-end IT cost modeling activities.

- Lead the development, review, and submission of OMB Exhibit 53 and Exhibit 300 materials, including IT portfolio summaries and business cases for major IT investments.

- Produce CIO governance deliverables, executive dashboards, and briefing materials for senior leadership.

Experience and Qualifications

- Ability to successfully pass an extensive federal government background investigation.

- Bachelor’s degree in Information Systems, Business Administration, Public Administration, Finance, or a related field.

- Five to eight years of experience supporting Federal CIO organizations.

- Demonstrated experience leading or supporting CPIC and TBM program implementations.

- Strong hands-on experience with Apptio, the TBM framework, IT financial modeling, and cost transparency initiatives.

- Familiarity with federal IT financial management tools and systems.

- Exceptional written and verbal communication skills, including experience briefing senior executives.

Preferred Qualifications

- Prior experience supporting federal agencies such as the Department of Veterans Affairs (VA), Department of Transportation (DOT), or Department of the Treasury.

- Professional certifications such as TBM Executive Foundation, Project Management Professional (PMP), or Certified Government Financial Manager (CGFM).

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

How You'll Make a Difference

Valvoline has a rewarding opportunity as a Director, Quality Engineering. In this role, you’ll be a strategic and hands-on leader who will drive the transformation of quality across our technology organization. This leader will be responsible for building and scaling a modern Quality Engineering function that goes beyond traditional QA, with ownership spanning QA environments, test automation, AI-enabled quality practices, quality governance, best practices, and the establishment of a Quality Engineering Center of Excellence (COE).

The ideal candidate will bring a strong blend of leadership, technical depth, operating model design, and change management, with the ability to embed quality throughout the software development lifecycle. This role will partner closely with Engineering, Product, Architecture, Infrastructure, Security, and Delivery teams to create a scalable, efficient, and forward-looking quality strategy that supports speed, reliability, and business growth.

Key Responsibilities

Quality Engineering Strategy & Leadership

• Define and lead the enterprise Quality Engineering vision, strategy, and roadmap aligned to Valvoline’s broader technology and business priorities.
• Shift the organization from traditional testing approaches to a modern quality engineering model focused on prevention, automation, continuous validation, and measurable quality outcomes.
• Establish quality as a shared responsibility across product, engineering, and delivery teams while maintaining strong governance and standards.
• Lead, mentor, and grow a high-performing team of quality engineers, automation engineers, and QA leaders.

QA Center of Excellence (COE)

• Build and operationalize a Quality Engineering Center of Excellence (COE) to define frameworks, standards, tooling, reusable assets, and governance processes.
• Create enterprise-wide best practices for test design, automation, environment strategy, defect management, release readiness, and quality metrics.
• Standardize quality processes across portfolios while allowing for flexibility based on product and platform needs.
• Develop playbooks, templates, training, and maturity models to improve quality capability across teams.

Automation & Tooling

• Define and execute an enterprise test automation strategy across UI, API, integration, data, regression, performance, and end-to-end testing.
• Drive adoption of scalable automation frameworks and ensure integration with CI/CD pipelines and DevOps practices.
• Evaluate, select, and optimize quality tools and platforms to improve speed, coverage, traceability, and reporting.
• Increase automation efficiency and effectiveness by implementing reusable components, common libraries, and engineering best practices.

AI-Enabled Quality Engineering

• Lead the adoption of AI and intelligent automation within quality engineering, including opportunities such as:

test case generation

intelligent defect triage

predictive risk analysis

self-healing automation

release quality insights

test optimization and prioritization

• Assess emerging AI capabilities and define practical use cases that improve quality outcomes, team productivity, and speed to market.
• Partner with engineering and architecture leaders to ensure AI solutions are implemented responsibly, securely, and at scale.

QA Environments & Test Data Management

• Own the strategy for QA environments, including environment planning, availability, stability, governance, and optimization.
• Partner with infrastructure and platform teams to improve environment readiness, reduce bottlenecks, and support parallel delivery.
• Establish strong processes for test data management, environment provisioning, and integration dependency coordination.
• Drive improvements in environment monitoring and readiness reporting to reduce delays and improve release confidence.

Governance, Metrics & Best Practices

• Define and implement quality KPIs, SLAs, dashboards, and scorecards to provide visibility into quality performance, automation maturity, defect trends, release risk, and environment health.
• Set standards for quality gates, entry/exit criteria, defect leakage reduction, root cause analysis, and continuous improvement.
• Build a culture of measurable quality and operational discipline through governance routines, audits, and executive reporting.
• Ensure best practices are embedded into agile delivery, DevSecOps, and release management processes.

Sourcing & Vendor Management

• Define the sourcing strategy for quality engineering capabilities, including the right balance of internal talent, strategic partners, and offshore/onshore vendor models.
• Lead vendor evaluation, selection, governance, and performance management related to quality engineering and testing services.
• Optimize spend, capability, and service quality across external partners while ensuring alignment to Valvoline standards and delivery expectations.
• Build workforce strategies that support both immediate delivery needs and long-term capability development.

Cross-Functional Partnership

• Partner with Product, Engineering, Infrastructure, Security, Architecture, and PMO leaders to embed quality into planning, design, development, and release processes.
• Influence senior stakeholders on quality investments, transformation priorities, and operating model improvements.
• Support mission-critical initiatives by ensuring strong quality planning, risk management, and execution.

What You’ll Need to Succeed

Qualifications

• 10+ years in software quality engineering
• 5+ years leading enterprise QA teams
• Experience in high-volume retail, omnichannel, or consumer-facing environments strongly preferred
• Deep experience with:

Automation frameworks (Selenium, Cypress, Playwright, etc.)

API testing tools

CI/CD tools

Performance testing tools (JMeter, LoadRunner, etc.)

• Experience leading QA in Agile/SAFe or hybrid environments
• Experience using agentic tools for test development and integrating work with agentic code development (ie: Github Copilot, Claude code)
• Proven track record reducing defect escape rates

Leadership Competencies

• Enterprise systems thinker
• Data-driven decision maker
• Builder of scalable processes
• Collaborative but boundary-setting partner
• Comfortable operating in fast-paced retail cycles
• Must be authorized to work in the U.S.

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance*

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Job Title: Director of Analytics & Insights (Amazon Agency)

Location: Milwaukee, WI

Alternate location: Or home based anywhere in the US

Industry: Ecommerce (Amazon Agency)

Channel: Mostly Amazon and

Direct Reports: Team of 5-6 Analysts

Visa: No sponsorship possible. Must have valid work authorization

Job ID: ZR_9557_JOB

Remote work policy: Full remote

Job Seniority: Executive Level, Middle Management Level

Company size: Medium (50-1000 ppl)

Company Ownership: Privately Owned

Industry(ies): Ecommerce, Consumer Goods,

Function(s): eCommerce,

Region(s): Arizona, Atlanta, Boston, Chicago, Cincinnati, Las Vegas, Los Angeles Area, New Orleans, NORTH AMERICA, USA, Dallas, California, Fort Lauderdale / West Palm Beach, Houston, Colorado, Connecticut, San Francisco Area, Florida, Miami, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York City area, North Carolina, Ohio, Pennsylvania, Texas, Utah, Washington DC, Maryland, Delaware, Washington

Company Description

Our client is a well-established ecommerce services organization that supports brands in building and scaling their presence across major online marketplaces (Amazon and mostly). With a long-standing track record in digital commerce, the firm provides strategic and operational support spanning retail, media, creative and performance enablement. Its environment is collaborative, entrepreneurial and data-driven, with a strong emphasis on translating complexity into clear business value.

Objective of the Role

Our client is seeking a Director of Analytics & Insights to lead the strategic development of its measurement and insights capability. This individual will define how performance is measured, interpreted and communicated across client engagements, with a particular focus on ecommerce, digital advertising effectiveness and broader brand growth.

The role is designed for a senior leader who can combine technical depth with business judgment. The successful candidate will establish a clear vision for analytics and reporting, strengthen the quality of insight generation across the organization, and help create scalable frameworks that enable client teams to translate data into action. This position will also play an important role in shaping how advanced tools, automation and artificial intelligence support a modern analytics function.

Ideal Profile

The ideal candidate will bring a strong background in ecommerce analytics, digital advertising measurement and commercial insight generation, ideally gained within a brand-led environment, an agency, or a similarly complex client-facing business. A deep understanding of marketplace ecosystems is essential, particularly in relation to Amazon advertising, Amazon Marketing Cloud, omnichannel measurement and upper-funnel media effectiveness.

This person should be equally credible in technical and executive settings: capable of engaging with analysts, data partners and technical teams while also presenting clear, actionable conclusions to senior leadership. The right profile will combine strategic thinking, intellectual curiosity, sound judgment and the ability to bring structure to an evolving function.

Responsibilities

• Define and advance the analytics and insights vision for the organization.
• Establish scalable measurement frameworks covering retail performance, advertising effectiveness, brand growth and operational health.
• Lead and develop the analytics team, strengthening capabilities, role clarity and professional growth.
• Create clear standards for reporting, dashboards and insight delivery across client accounts.
• Improve the quality of interpretation by ensuring data is translated into commercial recommendations and action plans.
• Serve as a subject matter expert on advanced ecommerce measurement, including Amazon Marketing Cloud and omnichannel analytics.
• Partner with internal technology and engineering teams to improve data infrastructure, automation and reporting efficiency.
• Evaluate the current operating model and clarify ownership between analytics, reporting and client-facing teams.
• Support the development of advanced analyses that go beyond standard dashboard reporting and provide deeper strategic value.
• Ensure analytical output remains relevant, accurate, decision-oriented and aligned with the evolving needs of clients and the business.

Requirements

• Significant experience in analytics and insights leadership, including team management.
• Strong expertise in digital advertising measurement and ecommerce performance analysis.
• Demonstrated knowledge of Amazon advertising tools, metrics and measurement methodologies, including Amazon Marketing Cloud.
• Familiarity with omnichannel measurement, customer journey analysis and upper-funnel media evaluation.
• Advanced capability in SQL and experience with business intelligence and visualization platforms such as Tableau, Looker or similar tools.
• Working knowledge of statistical or analytical tools such as Python, R or equivalent.
• Ability to design measurement frameworks that connect media investment to broader business outcomes.
• Strong communication skills, with the ability to simplify complex analysis for non-technical audiences.
• Experience operating in a fast-paced, evolving environment with multiple stakeholders.
• Bachelor’s degree required; an advanced degree is advantageous.

AGE is seeking a Software Developer with strong C# and database expertise to join our development team. This role focuses on building and maintaining robust middle-tier services and data-driven applications. The candidate will work closely with cross-functional teams to design, develop, maintain and optimize scalable backend systems that power critical business functionality.

The ideal candidate combines solid middle-tier development experience with deep database development knowledge and a strong understanding of system design, performance, maintainability, and data integrity.

This role is hybrid in Philadelphia, PA, requiring onsite reporting at the customer's facility at least 1 day/week. Candidates must reside within a commutable distance of Philadelphia, PA in order to work onsite as required.

Responsibilities Include:

• 
  
• Design, develop, and maintain middle-tier services and backend components using C# and .NET technologies.
  
• Apply SOLID principles and clean architecture practices in application design.
  
• Build robust APIs and business logic layers to support web and enterprise applications.
  
• Collaborate with front-end developers, architects, and DevOps teams to deliver integrated solutions.
  
• Design, develop, optimize, and maintain relational databases (Oracle preferred).
  
• Write efficient stored procedures, views, functions, and complex queries.
  
• Optimize database performance, indexing strategies, and query tuning.
  
• Participate in code reviews and enforce best practices for clean, maintainable code.
  
• Troubleshoot and resolve production issues related to application logic and data layers.
  
• Contribute to architectural decisions and technical design discussions.
  
• Document technical designs and implementation details.
  

Required Skills, Qualifications and Experience:

• 
  
• BA/BS in technical discipline.
  
• 10 years of experience in middle-tier and database development.
  
• Experience in applying SOLID principles and object-oriented design patterns.
  
• Strong proficiency in C# and .NET (.NET Core/.NET 6+) and ASP.NET Web API.
  
• Experience designing and building RESTful APIs and middle-tier services.
  
• Experience with ORM frameworks (Entity Framework preferred, Dapper).
  
• Strong SQL skills and experience with relational databases (Oracle preferred, SQL Server, PostgreSQL).
  
• Experience writing and optimizing complex queries and stored procedures.
  
• Strong understanding of data modeling and database design principles.
  
• Experience with version control systems (TFVC and Git).
  
• Strong problem-solving skills and attention to detail.
  
• Must be a United States citizen with a DoD Secret clearance or ability to obtain a favorably adjudicated T3 investigation.
  

Preferred Qualifications:

• 
  
• Experience with microservices architecture
  
• Experience with CI/CD pipelines and DevOps best practices
  
• Experience with cloud platforms (Azure preferred)
  
• Experience with caching strategies (Redis, in-memory caching)
  
• Experience with performance profiling and monitoring tools
  
• Experience with containerization (Docker, Kubernetes)
  
• Experience with automated testing frameworks
  

Work Environment and Physical Demand:

• 
  
• Must be able to work for extended periods of time at a computer.
  

Compensation: $115,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Senior Simulation Software Engineer, you will work to shape all aspects of our simulation software stack, including framework performance, flight dynamics modeling, hardware emulation, and simulation-based test infrastructure.

Responsibilities

In your role as Senior Simulation Software Engineer, you will lead projects to develop a robust, deterministic, and scalable software simulation framework to accelerate testing of safety-critical systems. You'll work closely with stakeholders, including flight software, guidance/navigation/control, and hardware test engineers to expand our simulation system. Your work will improve the simulation's core architecture, including performance, reproducibility, and flexibility. You'll evaluate and drive key project decisions while mentoring team members to improve their own skills.

Basic Success Criteria

• Bachelor's degree in Computer Science, Mathematics, Aerospace Engineering or equivalent experience

• 5+ years industry experience in simulation systems within aviation, automotive or comparable environments

• 7+ years professional experience in object oriented C++ and Python (or other scripting languages)

Preferred Criteria

• Experience modeling aircraft dynamics

• Experience developing simulations for safety-critical / DO-178 software and hardware systems

• Experience architecting complex distributed and real-time software frameworks

• Strong technical, organizational, and problem-solving skills

• Excellent documentation and collaboration skills

As a Senior Simulation Software Engineer, you will be part of the Simulation and Test Systems team. The Simulation and Test Systems team is responsible for building the infrastructure necessary to enable the development, test, and deployment of our autonomous aircraft software. You will work closely with the hardware-in-the-loop test environments, high-fidelity physics simulation stack, and cloud-based Monte-Carlo infrastructure to enable the millions of flight equivalent hours necessary to certify our aviation products. These systems provide fast and accurate feedback on the behavior of our system through a wide variety of flight plans, environmental conditions, and system faults.

Must be willing to travel up to 10% of the time.

The estimated salary range for this position is $215,000 to $300,000/annual salary + cash and stock option awards + benefits. At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $215K - $300K

Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.

Our Values:

To put Human Experience at the heart of organizations so every person can be seen and understood.

• Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
• Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
• Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
• Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
• Better together:We check our egos at the door. We work together, so we win together.

Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Additional Information for US based jobs:

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.

Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $100,000 to $140,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here:legal-privacy/

Abacus Technology is seeking a Quality Assurance Manager to develop, implement, and maintain quality assurance (QA) standards and processes for IT and telecommunications operations at Fort Bragg. This is a full-time position.

Responsibilities

• Develop and maintain quality assurance standards and processes for all IT and telecommunications deliverables.
• Perform periodic inspections and assessments of contractor and government compliance with IT policies and procedures.
• Provide independent quality assessments of IT projects and recommend improvements for organizational processes.
• Ensure all work performed aligns with contract requirements, Army IT policies, and industry best practices.
• Conduct formal and informal reviews at pre-determined project milestones.
• Perform root cause analysis (RCA) to identify issues, track trends, and implement corrective actions.
• Develop and track business-specific quality metrics to measure IT and telecommunications service performance.
• Analyze and document nonconformances, system deviations, and process inefficiencies.
• Manage quality improvement activities, including problem management, risk mitigation, and continuous process optimization.
• Recommend best practices for IT service management, network administration, and telecommunications operations.
• Work closely with government stakeholders, technical teams, and project managers to enforce QA policies.
• Prepare quality assurance reports, compliance documentation, and performance evaluations for leadership review.
• Maintain detailed records of audit findings, inspections, and corrective action plans.
• Ensure IT and telecommunications operations comply with Army RMF, DISA STIGs, ISO 9001, and industry quality frameworks.

Qualifications

• 3+ years experience in quality assurance for IT and telecommunications programs.
• Bachelor's degree in a related field desired.
• Must be Security+ certified (or hold an equivalent certification in compliance with IAT Level II).
• ISO 9001 Lead Auditor certification and ITIL Foundations certifications desired.
• Experience conducting audits, root cause analysis, and corrective action planning.
• Proficient in developing QA metrics, tracking performance, and implementing process improvements.
• Strong knowledge of ITSM, compliance frameworks, and regulatory requirements.
• Able to conduct formal and informal reviews of project deliverables to ensure quality compliance.
• Experience with ITIL-based service management, ITSM frameworks, and Army compliance requirements desired.
• Proficient with quality management systems (QMS), risk assessments, and process auditing methodologies.
• Able to interact professionally with all levels of an organization.
• Must be a US citizen and hold a current Secret clearance.
• Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
• EOE/M/F/Vet/Disabled

The Commercial Club of Chicago and Civic Committee Overview

The Commercial Club of Chicago works to shape Chicago’s future to make our region a better place for everyone to live, work, and do business. Since 1877 we have helped shape Chicago into one of the world’s greatest cities. The Commercial Club of Chicago is a membership organization of senior leaders in the region. Our members span the business, education, civic, cultural, and philanthropic sectors - unified by excitement for the future of Chicago. We believe cooperation and an open exchange of ideas are fundamental to success. Today, the Commercial Club continues to address economic and social issues of importance to the Chicago region.

In 1983, the Civic Committee was formed as an entity within the Commercial Club to identify key issues facing the State of Illinois and the greater Chicago region and providing leadership, high-quality research, long-term policy recommendations and programmatic actions for the benefit of the city and region. The Civic Committee is composed of the leaders of the Chicago region’s leading private sector employers and collaborates with public officials and other civic organizations on transformational initiatives to promote our region's economic and social well-being. The Civic Committee serves as the Commercial Club’s lead on policy and initiatives in public safety, business diversity, transportation and infrastructure, and state and local finance.

We also work alongside, and partially fund, the organizations established by us to tackle key issues head-on:

• Civic Consulting Alliance
• Kids First Chicago
• P33

Terms of Employment

This is a full-time position with benefits, reporting to the President of the Civic Committee and Commercial Club of Chicago. Initial employment will be on an introductory basis, with detailed evaluations and feedback for new employees at the 30-, 60-, and 90-day marks.

Position Summary

The General Counsel serves as the chief legal advisor to the organization, providing both strategic and operational legal guidance to the executive team. This role is responsible for ensuring compliance with all applicable laws and regulations, managing legal risk, and overseeing matters related to governance, contracts, employment, and nonprofit regulatory obligations. By doing so, the General Counsel helps strengthen the organization’s legal and operational foundation. The position works closely with senior leadership, staff, and—when appropriate—the Board of Directors. It also manages all legal matters, including coordination with external counsel (pro bono, insurance-related, and retained legal services).

Essential Functions

• Advise the CEO, Board of Directors, and senior leadership on legal matters affecting the organization.
• Ensure compliance with Illinois nonprofit corporation law, IRS regulations, and other applicable federal, state, and local laws, consistent with the organizations’ tax-exempt status.
• Draft, review, and negotiate contracts, MOUs, grant agreements, and partnership agreements.
• Support governance matters, including board policies, bylaws, and meeting procedures.
• Manage legal aspects of employment law, including employee handbooks, investigations, employee transitions, and legal compliance, in partnership with external counsel as necessary.
• Liaise with Human Resources Manager on benefits and payroll compliance including contracts and benefit plan restatements, including 401k.
• Support risk management, insurance, and liability mitigation strategies.
• Coordinate with outside counsel as needed.
• Monitor legislative and regulatory developments relevant to the organization’s mission and operations.
• Provide legal support for fundraising, lobbying, and advocacy activities, ensuring compliance with lobbying disclosure and charitable solicitation laws.
• Provide legal support for fundraising relative to accounting rules in compliance with generally accepted accounting principles (GAAP).
• Maintain corporate records and filings, including annual reports, charitable registrations, and business licenses.
• Manage real estate negotiations, execution of leases, on-going monitoring, and renewals.
• Collaborate closely with policy leads across program areas to provide legal insight, strengthen policy positions, and ensure initiatives are grounded in sound legal frameworks.

Primary Responsibilities

• Strategic Advisor to Leadership: Provide forward‑looking legal counsel to executive leadership on emerging legal issues, translating complex concepts into actionable insights that align with organizational priorities. Ensure leadership maintains a clear understanding of legal rights, obligations, and potential impacts on operations.
• Develop & Implement Legal Strategies: Maintain a comprehensive understanding of the Civic Committee and Commercial Club’s operations, governance structures, and key legal documents to design and execute legal strategies that support organizational goals. Lead the drafting, review, and negotiation of critical legal documents to ensure alignment with business and policy objectives.
• Dispute Resolution & Litigation Management: Serve as the strategic point of contact for all litigation matters. Partner with external counsel to drive effective litigation strategies and ensure the organization’s interests are protected.
• Lobbying & Advocacy Support: In coordination with outside legal counsel, provide legal guidance on lobbying activities, ensuring compliance with applicable federal, state, and local lobbying laws and regulations. Support the execution of lobbying strategies, registration and reporting obligations, and compliance protocols for staff and member engagement.
• Risk Management: Develop and maintain a risk management framework to identify, assess, and mitigate legal and operational risks. Advise leadership on risk exposure and implement proactive measures to strengthen compliance and reduce vulnerability.

Position Requirements

Education and Experience Requirements

• J.D. from an accredited law school and admission to the Illinois Bar (or eligibility for in-house counsel registration).
• Minimum 7–10 years of legal experience
• Strong knowledge of nonprofit or corporate governance, tax-exempt law, and Illinois corporate law.
• Experience with employment law, contracts, and regulatory compliance.
• Excellent judgment, communication, and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced, civic-oriented environment.
• The ability to establish connections with staff at all levels to enhance collaboration and facilitate effective communication.

Preferred Experience

• Experience supporting boards of directors and governance structures.
• Familiarity with advocacy, lobbying compliance, or political activity rules for nonprofits.
• Prior in-house experience.
• Knowledge and understanding of the key policy issues related to the Chicago region and the state of Illinois preferred.

Required Personal Attributes

• Integrity and Ethics: Demonstrates the highest level of professional integrity and ethical standards.
• Judgment: Exercises sound legal and business judgment in complex and sensitive matters.
• Adaptability: Comfortable navigating ambiguity and shifting priorities in a dynamic nonprofit environment.
• Collaboration: Works effectively with diverse stakeholders, including board members, staff, and external partners.
• Mission-Driven: Deep commitment to the organization’s civic and economic development mission.

Competencies

• Legal Acumen: Deep understanding of nonprofit law, governance, and compliance frameworks.
• Strategic Thinking: Ability to align legal strategy with organizational goals and long-term vision.
• Risk Management: Proactively identifies and mitigates legal and reputational risks.
• Communication: Strong written and verbal communication skills, including the ability to explain complex legal concepts to non-lawyers.
• Leadership: Demonstrated ability to lead legal initiatives and influence decision-making at the executive level.

Working Environment

The position is in Chicago. Regular travel within the city is required. We believe that the path to achieving our missions requires our organizations and teams to regularly collaborate, work in teams, maintain collegiality, and provide a space for thought-partnership, all of which are best accomplished in person. However, we also recognize that appropriate flexibility is beneficial to the effectiveness of our employees and our organizations. With that in mind, we offer opportunities for employees to work in a combination of in-person and remote work (“hybrid” option).

Equal Employment Opportunity Statement

The Club and its affiliated organizations are equal opportunity employers and do not unlawfully discriminate against employees or applicants for employment on the basis of any legally protected characteristic, whether actual or perceived, including, including, but not limited to, an individual’s race, religion, color, creed, gender, gender identity, gender expression, sexual orientation national origin, ancestry, citizenship status, marital status, pregnancy, age, disability, genetic information, veteran status, or other legally protected status. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Compensation

Commensurate with experience, targeting $225,000 annually. The Club offers a competitive benefits package, subject to specific policy eligibility guidelines.