Air Import Coordinator

Air Import Coordinator - Wood Dale, Illinois - Salary: Up to $70,000

The Air Import Coordinator will be responsible for managing international air import shipments from arrival through final delivery. This role ensures the timely and compliant movement of freight while delivering excellent customer service and maintaining strong communication with all stakeholders.

Compensation & Benefits

• Salary up to $70,000 depending on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays

Key Responsibilities

• Coordinate full-cycle air import shipments from arrival through final delivery
• Arrange customs clearance in collaboration with customs brokers
• Prepare and review import documentation including: Air Waybill (MAWB/HAWB), Commercial Invoice, Packing List, Arrival Notices, and Delivery Orders
• Ensure compliance with U.S. import regulations, Customs requirements, and international air transport regulations (IATA)
• Communicate with airlines, customs brokers, overseas agents, trucking companies, warehouses, and customers
• Coordinate cargo recovery and arrange inland transportation from airport to final destination
• Track shipments and provide proactive status updates to customers
• Handle billing, invoicing, and shipment costing
• Resolve shipment discrepancies, delays, and claims
• Maintain accurate records in the company’s freight management system

Qualifications

• 2+ years of experience in air import freight forwarding required
• Strong knowledge of international air import documentation and Incoterms
• Experience working with U.S. Customs clearance processes
• Familiarity with airline systems, AMS/ACI filings, and cargo tracking platforms
• Excellent organizational and multitasking skills
• Strong written and verbal communication skills