Fortnite Tracker Jobs in Usa

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.

Join our team, and help us shape the future of anime!

As a (Contract) GTM, Partnership Marketing & Planning Senior Manager, you will support the execution and daily operations of the GTM & Planning team, including its leadership and its Partnership Marketing division. You will be an individual contributor working with the global team to build and achieve important programs, manage operational complexity, and lead planning excellence. This is a 6-month contract.

Be an operational and strategic backbone of the GTM & Planning team, ensuring projects and workflows move forward with consistency and excellence to guide Crunchyroll's global growth through its direct-to-consumer footprint presence and high-profile third-party partners such as Amazon, Apple, Roku, Comcast, Google and YouTube, PlayStation, Samsung, and many others.

Identify gaps, improve workflows, and suggest improvements without waiting for direction.

Oversee the development of executive-ready deliverables (dashboards, trackers, presentations, project plans), ensuring clarity, structure, and visual polish in every output.

Be the bridge between global HQ and international teams, ensuring on time information sharing, meeting facilitation, and on actions.

Summarize complex updates into clear insights and next steps, presenting leadership or regional leads with resulting questions or action items so that both teams can accelerate their path forward.

In partnership with team leadership, introduce global workflows in regions to integrate regional teams into the global organization further, facilitating process implementation and roadshows to present them.

Manage vendor operations, including POs, invoicing, briefings, contracts, timelines, and similar activities.

In the role of GTM, Partnership Marketing & Planning Senior Manager, you will report to the VP, GTM & Partnership Marketing.

We are considering applicants for the location of Los Angeles, CA.

We get excited about candidates, like you, because...

8+ years of experience in strategy, consulting, business operations, or project management in entertainment, media, tech, or gaming.

Experience working and managing multiple clients in leading consulting firms, or you are an alumnus of an MBA program.

Experience creating structured and visually refined presentation decks and spreadsheets (can maintain complex spreadsheets) for senior executives.

Have market and business awareness to connect daily actions with broader organizational goals and priorities, and identify opportunities for value creation.

Experience improving and streamlining operational processes, managing timelines, trackers, and follow-ups.

Experience in project managing multiple projects at a given time from concept to completion.

Experience note-taker turning discussions into next steps.

Experience working in a global organization and a distributed team environment with peers and partners in multiple time zones and locations across the world, with multiple cultures and backgrounds.

Both domestic and ever-expanding international efforts fuel Crunchyroll's global expansion. The GTM & Planning team works with US-based leadership and regional teams to develop go-to-market and partnership marketing plans and programs to expand Crunchyroll's growth through its direct-to-consumer presence and high-profile third-party distribution partners, delighting and super-serving anime fans, boosting its footprint and brand awareness while making Crunchyroll synonymous with anime worldwide.

#LifeAtCrunchyroll #LI-remote

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value:

Courage. We believe that when we overcome fear, we enable our best selves.

Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

Kaizen. We have a growth mindset committed to constant forward progress.

Service. We serve our community with humility, enabling joy and belonging for others.

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

We are seeking an Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience. The Service Manager is passionate about providing guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.

Cajun Hospitality/ TIP-TOP

Suggestive Selling

Service Basics

H.E.A.R.T.

Manage Alerts

Drive Thru service with speed initiatives

Cross-training of team members and PA completions

Echo communication from Service Team to Production Team

LTO training of procedures and follow-up of the execution

Onboarding of new Service Team Members (includes orientation, training, and follow-up on PA)

5-day New Hire Training plan executed, schedule NH and cross training

Developing a Pros Team or crew trainers

Completing and analyzing the Service Tracker

Weekly forecasted sales to be submitted to RGM by EOD Monday

Weekly food and chicken orders

Weekly writing of schedule to be submitted to RGM by EOD Tuesday

Weekly review and goal setting for the shift huddles

Weekly review and goal setting for the restaurant's rSuccess Scorecard /ACR

Handling guest complaints and Qualtrics alerts

All management team and team members have access to Popeyes Academy

Tracking the progress of team members and the management team in the Popeyes Academy

Document smallwares that needed to be purchased for the service area by completing the Smallware

Inventory in Zenput.

Communicates with the RGM regarding ongoing issues with the production and service team

All Daily tasks for the Image Calendar completed in Zenput

Dining room and packing areas are neat, clean, and organized

Curb Appeal landscaping, corners of the parking lot, signage, drive-thru menus, trash cans

Cashier/Drive-Thru areas are neat, clean, and organized

Marketing Materials, POPs, and table tents are in good condition

Proper FOH closing procedures are being followed

Accountable for Drive-thru times

Service Tracker completed daily

IDMB/ODMB and Music in working condition

Working Hours

Works 45-50 hours per week. (The first 40 hours are the regular hourly rate while the excess hours are a time-and-a-half rate)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, \"to create the most enjoyable shopping experience possible for our Guests.\" Additionally, AIT and Assistant Managers perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership. The AIT and Assistant Manager will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence. The Assistant Manager Position is a progression from the AIT position and therefore includes additional high level duties that are specific to that position, though the majority of job duties and responsibilities are shared.

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest
• Eager and assertive to answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires
• Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Remain consistent on personal sales, as well as looking for opportunities to impact Teammates' presentations with the Sales Presentation Guide (SPG)
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area
• Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into a showmanship opportunity
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals
• Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.
• Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc.
• Maintain and build good Guest relationships to develop a client based business
• Lead by example with a high level of showmanship, excellent customer service and attentiveness
• Recognize and communicate Guest Levels with the Team
• Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates
• Coachable; consistently welcomes feedback from Manager to improve sales presentations
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present
• Plan sales goals with Store Manager
• Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim)
• Passion for product education and showmanship to create results

Teammate Recruiting, Training and Development

• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend
• Coach and create relationships through Guest Loyalty and Guest Preferred
• Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss Prevention and sales presentation standards on a daily basis
• Maintain a positive attitude at all times creating a positive floor culture
• Demonstrate personal dress code to encourage and coach the latest fashion in all Teammates and Team Leaders
• Participate effectively in daily setup, training, impacting and reviewing while effectively utilizing the Performance Tracker
• Motivate Teammates to initiate and complete daily tasks set by Store Management
• Personal passion to demonstrate, coach, and influence results of denim showmanship and denim fit cards through Teammates and Guests
• Create and develop results in your department and balance all DM actions within your segment as well as completing the mid-week check in
• Execute actions from department calendars and track on the Weekly Delegation Worksheet
• Demonstrate leadership actions during segments
• Demonstrate how to get the Guest involved with product
• Be vocal and continuously update fellow leader and Team
• Responsible for asking for and remembering Guest names
• Ability to effectively understand and show the merchandise of both the Gals and Guys' sides to benefit the Team and Guests
• Partner with Store Manager to pick store's education focus and help delegate and implement focus all week
• Help execute all segments to support business goals.
• Assist Store Manager in Recruitment of all store staffing needs
• Understand how to explain pay and Buckle Benefits
• Responsible for keeping up to date with contact list and adding top talent on the team consistently
• Execution/training on Leadership playbook
• Accountability of all characteristic pieces
• SPG Teammate/leader training shifts
• Responsible for training and coaching with manager on all non-sales positions
• Assertive to execute actions with constantly changing sales focuses
• Ability to identify and follow through on all Teammate training needs

Visual Merchandise Management

• Own and influence product through zone ownership, exhibiting the ability to recognize and assign Zones and projects to Teammates daily with a specific learning goal in mind
• Ability to execute and demonstrate all new tools and videos that apply to zone ownership and take initiative in knowing and executing zone ownership questions
• Partner with Store Manager to delegate, demonstrate, and review all 4 zones
• Confirm Teammates are following through with Visual Standards, Visual library and Weekly Visual Checklist throughout their shift with a sense of urgency and accountability
• Show aptitude in recognizing merchandising opportunities from freight to floor and life cycle of product, communicating recommendations and solutions to Store Manager
• Give informational and influential store tours
• Ensure sales floor is consistently sized and new freight is appropriately displayed
• Exhibit ability to create changes to improve store's overall performance via Performance Tracker
• Ability to foresee and anticipate changes in product and act independently to improve overall visual results
• Responsible for visual standards on floor and backroom

Operations

• Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs
• Understand and utilize planner including completion of Opening and Closing Checklists
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
• Follow all Loss Prevention guidelines, including daily bag and purse checks
• Ability to execute and teach all Point of Sale (\"POS\") procedures
• Appropriately handle calls from Corporate Office
• Maintain positive attitude when dealing with challenging situations that involve Guests or Teammates
• Understand and execute all policies regarding payments, returns, exchanges and Loss Prevention practices
• Ability to navigate and execute all tools on the home page
• Knowledge and ability to give guidance and feedback to all non-sales positions
• Complete all scheduled shifts and cover shifts when needed
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle's mission statement
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner

JOB DESCRIPTION

Title:

Client Relations Associate

Reports To:

COO

Supervises:

None

Classification:

Non-Exempt

Summary:

Responsible for front desk duties.

Essential Functions:

• Direct the activities of the reception area of immigration law firm.
• Interact w/ immigration law clients in English and Spanish to clearly understand their legal needs.
• Analyze & resolve client concerns in a timely manner.
• Discuss client concerns w/ management & escalate to the appropriate member of the legal staff when required.
• Answer and transfer incoming calls for all phone lines.
• Assist with client in-take process and utilize the Immigration Tracker system to open client cases in the firm's database system.
• Schedule initial consultation (IC) appointments for all attorneys in the practice. Call & confirm all IC appointments for all attorneys.
• Receive & review voicemails and return messages for IC appointments and payments for new legal processes.
• Utilize the Immigration Tracker system to generate and oversee reports for prospective clients.
• Follow up with clients to ensure they understand the legal retainer process.
• Process clients' payments for IC appointments, new legal processes, and related legal services.
• Maintain log for incoming FedEx/UPS and client drop offs and distribute packages to appropriate staff members.
• Maintain cleanliness and organization of all conference rooms, as needed
• Train newly hired staff regarding front desk duties.

Non-Essential Functions:

• Other duties as assigned.

Qualifications:

Education and Work Experience

MUST BE FLUENT IN SPANISH. Associate degree preferred. Prior business immigration or legal office experience. Ability to work effectively under pressure. Excellent verbal and written communication skills. Outstanding organizational, problem-solving skills and the ability to perform multiple tasks in a fast-paced environment are essential.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing duties, the employee will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. The employee will occasionally need to move about inside the office to access file cabinets, office machinery, etc.;

• Must be able to lift 35 pounds;
• Must be able to stand or sit for long periods of time

We are seeking an experienced Key Account Manager to cultivate and maintain strong relationships with our key clients in the US, ensuring their satisfaction, driving revenue growth, and help in maximizing their long-term value to the organization.

PVH - PVHardware is a provider of innovative solar tracking solutions for the global utility-scale solar market, including trackers, fixed structures and SCADA system. Yet, we are the third largest solar tracker supplier in the world and aiming to be the leader in the industry!

Requirements:

• Account management and client support communications skills.
• Highly organized, project driven, and timeline-oriented work.
• Willingness to travel as required to meet with clients and attend industry events.
• Exceptional communication, and presentation skills.
• Excellent relationship-building and interpersonal skills, with the ability to work effectively with diverse stakeholders.
• Self-motivated, proactive, and capable of working independently as well as in a team environment.
• Competency in computer admin, email/calendar management, bid review/preparations.

Preferred Skills:

• Proven professional experience in key account management or business development.
• Renewable energy sector or a related industry, (Preferred).
• Experience in CRM software, Microsoft Office Suite, and sales analytics tools, (Preferred).

Responsibilities:

• Nurture relationships with key clients, understanding their unique needs, and providing exceptional customer service.
• Act as the main point of contact for key accounts, ensuring clear communication, prompt response to inquiries, and timely resolution of issues.
• Collaborate with internal teams, including sales, engineering, and project management, to communicate accurate information to clients.
• Attend industry conferences, and participate in networking events to strengthen client relationships and gather market intelligence.
• Understand client goals and challenges, providing strategic advice, innovative solutions, and continuous support to meet their needs.
• Ensure customer satisfaction, address any concerns, and work closely with internal teams to ensure customer success and retention.

Regular Interlocutors:

• Support internal and external clients.
• Some interaction with key US suppliers.

Our Values:

• Committed, involved and responsible: We resolve our customer's problems as if they were our own.
• Committed to excellence: We care for each other as well as the world we live in.
• Humble but brave: Proud of who we are and what we do, without detracting from anyone.
• Learning from experience: Experts in what we do, hungry for new challenges, entrepreneurial spirit.

PV Hardware is proud to be an equal opportunity employer. We do not discriminate based on factors such as race, color, religion, gender, national origin, age, disability, or any other protected characteristic. Our commitment is to foster a workplace that values diversity and inclusivity, treating everyone with respect and providing equal chances for professional growth. We invite individuals from all backgrounds to apply for our current job openings and be part of our team.

About the Role

The candidate will support technical documentation required for BLA submission, and ensure the QC organization is inspection ready. This position will also coordinate QC schedules, resource allocation, and testing timelines critical for successful BLA submission.

Responsibilities

• Support preparation and review of technical reports and QC documentation required for the BLA, ensuring timely completion and regulatory accuracy.
• Create, maintain, and monitor QC testing trackers, documenting tests, timelines, assigned analysts, sample workflows, and status updates.
• Facilitate and maintain a resource loading tracker, aligning personnel capacity with sample testing volume to ensure on-time data generation for the BLA.
• Escalate resource gaps, workflow delays, or testing challenges that could impact critical milestones.
• Support method transfer and method validation troubleshooting to ensure analytical readiness for BLA submission.
• Lead the establishment and maintenance of a stability program, ensuring data availability for regulatory filing.
• Participate in internal and external GMP audits, ensuring QC operations meet all regulatory expectations.

Required Qualifications

• Bachelor’s degree in Chemistry, Biochemistry, Biotechnology, Biology, required
• 5+ years of experience in an FDA-regulated pharmaceutical with demonstrated experience supporting major regulatory submissions (e.g., BLA, NDA, MAA).
• 5+ years of experience in analytical chemistry methods including HPLC, UPLC, GC, TOC, and related instrumentation.
• Strong working knowledge of USP/EP, cGMP, EU GMP, and analytical compliance requirements.
• Proven experience tracking testing deliverables, coordinating QC schedules

Preferred Skills

• Technical writing expertise, including investigations, method documents, validation protocols/reports, and change control assessments.
• Ability to prioritize multiple deliverables and manage time effectively in a high-pressure, deadline-driven environment, especially in support of regulatory filing timelines.

Account Director | Texas

Public Relations | Public Affairs | Corporate Communications

Energy | Land Use | Infrastructure

Account Director

Founded in 2005, Keadjian Associates, a leading strategic communications and management consulting firm, is seeking a full-time account director to begin work immediately in Houston, Texas. The agency specializes in strategic communications and public engagement campaigns around some of our clients’ largest, most complex challenges and initiatives.

The ideal candidate will have over seven years of experience in public relations, public affairs, management consulting or a similar role. The candidate must be an exceptional writer with experience leading teams in developing communication plans, press releases, and talking points, as well as efficiently incorporating feedback from multiple stakeholders.

Keadjian Associates is one of the country’s most respected and trusted corporate communications agencies, serving clients nationwide. The agency is known for industry-leading team member retention and is seeking individuals who thrive in collaborative environments.

As an independently owned firm, Keadjian Associates is able to reward our stellar teammates by offering competitive salaries, an unmatched discretionary performance bonus program and excellent benefits.

While our headquarters are in the San Francisco Bay Area, this role offers a mix of in-office work in Houston and remote work, subject to business and client requirements. Participation in in-person team and client meetings, events and training sessions in Houston or elsewhere will be required.

Candidates should expect approximately one to two multi-day trips per month.

Responsibilities:

• Direct a team developing high-quality, client-ready messaging and materials (e.g., talking points, fact sheets, posters, timelines and production trackers)
• Drive the development of planning presentations, reports, trackers and other management consulting deliverables
• Edit and shape materials to improve the language and tone; ensure messaging optimizes the client’s voice and engages key audiences
• Edit and fact-check materials and give team members constructive, specific feedback
• Work with the in-house graphic design team to brainstorm visual treatments to enhance materials
• Lead client planning calls and team coordination meetings
• Anticipate issues and proactively offer solutions to ensure flawless planning and execution
• Manage and mentor one or more direct reports

Qualifications:

• 5-7 years of experience in corporate communications or management consulting
• Experience at a corporate communications, public relations or public affairs agency or comparable in-house position is required
• Exceptional writing and editing skills
• Ability to work in a fast-paced environment switching seamlessly between multiple projects, turning things around in record time while also paying close attention to the crucial details (i.e., grammar, spelling, consistency of message)
• Superb project management and team management skills
• Ability to understand and carry out oral and written directions with minimal supervision
• Demonstrated interpersonal skills that are well-suited to client and community interactions
• Highly motivated self-starter who can also work collaboratively
• Skilled in Microsoft Office, Excel and PowerPoint
• Bachelor’s degree required
• Experience in the energy, land use or infrastructure sectors is a plus
• Professional fluency in Spanish is a plus

Expected Salary: This position offers a competitive base salary, alongside industry-leading benefits such as end-of-year profit sharing and a performance bonus program for eligible team members. Starting salary will be determined based on various factors, including years of experience, relevant experience type, education and more.

Additional Benefits and Compensation: Keadjian Associates offers a discretionary bonus program for eligible team members, with bonuses awarded based on performance and contributions at the Company’s sole discretion. Additionally, eligible team members can participate in the Company’s 401(k) Program, with competitive employer contributions. The Company pays 100% of premiums for medical, dental and vision benefits for team members and covers 30% of spouse/dependent coverage, with buy-up options available for additional premiums and spouse/dependent coverage.

The Company reserves the right to modify, amend or eliminate any of its employee benefits at any time, consistent with applicable law.

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

The Quality Assurance Manager will oversee the implementation, maintenance and continuous improvement of the site Quality Management System and Quality Metrics performance. Works with site management and personnel to plan, develop, implement and continually improve site relevant QMS requirements, and to ensure sustainable compliance to customer, regulatory and RR Donnelley QMS requirements.

*Candidates with experience working in a printing / packaging industry with knowledge of operating procedures as they apply to printing regulated product and quality issues - highly preferred**

Responsibilities:

• Provides ongoing leadership and support in maintaining and continually improving of site Quality Management System (QMS) and processes inclusive of food safety / contact & Medical Device / Pharma GMP’s, as required.
• Ensures that site QMS is in compliance with RRD QMS requirements, including Quality Task Tracker and Quality Metrics reporting.
• Coordinates activities to maintain relevant Quality System requirements such as ISO 9001:2008, GMP (21 CFR Part 820), etc., including preparing for and scheduling annual certification compliance audits.
• Informs site Management of significant or potentially significant quality issues, and facilitates effective root cause analysis and corrective/preventive actions to reduce or eliminate errors.
• Monitors and measures trends in QMS processes, including GMP Quality Metrics.
• Evaluates the effectiveness of relevant site QMS processes (such as ISO 9001:2008, GMP (21 CFR Part 820)) through internal audits and the evaluation of site Quality Metrics data.
• Collects and submits quality task tracker and quality metrics data for the site, on a monthly basis, and issues a report to the Platform Quality Lead
• Interacts with customers and assists with quality related responses to RFP’s/RFI’s for the site.
• Reviews relevant GMP documents for compliance to company SOPs, quality systems, and regulatory requirements.
• Leads and manages ongoing internal process verification audits throughout year.
• Ensures all deviation investigations are appropriately investigated and recorded.
• Drives CAPA items to complete and timely completion.
• Participates in other activities, as deemed appropriate.

• Bachelor degree in related function required
• Advanced degree strongly preferred
• 5+ years related work experience
• Experience in packaging is preferred.
• Advanced training or experience in cGMPs, and ISO required.
• Ability to understand and interpret federal regulations and company operating procedures as they apply to printing regulated product and quality issue.
• Must be able to prioritize and multi-task with minimal supervision.
• Knowledge of PC systems and Microsoft Office Suite (Word, Excel) required.
• Excellent written and verbal communication skills.
  
  

RRD's current salary range for this role is $85,000 to $136,000 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts

#RRDCORP

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

About Plum Dental Group (“Plum”) 

Plum is a dynamic, high growth Dental Partnership Organization (DPO) with 30+ locations in RI and eastern CT supporting over 350 total employees. The Company's affiliated dental practices provide comprehensive general, specialty and cosmetic dental care to over 80,000 patients annually. As a DPO, we are responsible for managing all administrative support functions of the dental practices including marketing, facilities, HR, insurance, accounting, billing, etc. so that dentists can focus on treating patients and not have to worry about the nuts and bolts of running or maintaining a practice. 

The Opportunity 

The Senior Manager, Program Management is an execution and governance partner to the Executive VP of Operations and the Operations leadership team. This role translates strategy into clear plans, drives portfolio discipline, and runs the operating rhythm (cadence, content, follow-through) that keeps priority deliverables organized, visible, and on track. 

This person is a strong program/project leader with high stakeholder EQ, able to influence without authority across State Directors, Senior Practice Managers, and cross-functional partners (HR, Finance, Facilities/Technology, Marketing, Training & Development, Specialty, Integrations). 

Key Responsibilities: 

Operating Rhythm & Governance  

• Own and continuously improve the Operations operating rhythm (weekly leadership huddles, workstream cadences, monthly reviews, quarterly planning). 
• Build agendas, pre-reads, and facilitation plans that are decision-oriented and action-driven. 
• Maintain a decision log, action tracker, and escalation paths; ensure closure and accountability. 
• Standardize meeting expectations (purpose, pre-work, outputs, owners, due dates). 

Program & Portfolio Management  

• Run a “PMO-lite” across Ops priorities: roadmap, milestones, dependencies, resource constraints, risks/issues, and mitigations. 
• Establish clear project fundamentals: charters, timelines, RACIs, stakeholder maps, communication plans, and adoption plans. 
• Drive consistent status reporting and executive-ready summaries (what changed, what’s stuck, what’s needed). 
• Partner with Ops leaders to keep deliverables organized and on-time—flagging risks early and driving cross-team resolution. 

Leadership Team Enablement & Stakeholder Management  

• Support the Executive VP of Operations with priority management and preparation for key touchpoints (leadership meetings, monthly ops reviews). 
• Create “clarity systems” for direct reports: deliverable trackers, milestone check-ins, and readiness checkpoints. 
• Coordinate across CEO peer functions (HR, Finance, Facilities/Tech) to manage interdependencies and reduce bottlenecks. 
• Draft or refine key communications, updates, and alignment materials as needed. 

Performance Insights & Content Readiness  

• Ensure leadership meetings have decision-grade content (scorecards, trends, key variances, risks, and recommended actions). 
• Drive consistent pre-read readiness and narrative clarity—so meetings focus on decisions, not discovery. 

Strategic Priority Projects 

• Lead VP-sponsored strategic initiatives end-to-end (e.g., workflow standardization, integration readiness, leadership enablement rollouts, operating model improvements). 
• Ensure implementation includes adoption, training alignment, and post-launch stabilization checks. 

Qualifications: 

• 5+ years in program management, strategic operations, consulting, or operational leadership (multi-site healthcare/dental strongly preferred). 
• Demonstrated ability to drive cross-functional work with senior stakeholders and competing priorities. 
• Strong cadence management: agendas, pre-reads, action tracking, and follow-through. 
• Excellent written and verbal communication; able to synthesize complexity into clear decisions and next steps. 
• Comfortable with execution tooling (Asana/Monday/Jira or equivalent), dashboards/scorecards, and Microsoft/Google suite. 
• Bachelor’s degree required; MBA/MHA or PMP a plus. 

Compensation 

• Salary and annual bonus dependent on background and level of experience 
• The ceiling is high at Plum – we are a young and lean company and there will be new opportunities that develop as we grow; salary can increase considerably (and potentially include equity) as you develop and take on additional responsibility 
• Comprehensive health and retirement benefits 

Hybrid role. Local candidates in the Bluffton, Hilton Head, Beaufort, or Savannah, GA area only

Smith System is hiring an exceptionally organized, proactive Executive Assistant (EA) to serve as the CEO’s primary administrative and workflow partner—and as a shared resource for the broader C-suite (CFO, COO, CSO, CTO). This is not a “calendar-and-travel only” role. The EA will run the executive operating cadence: protecting time, preparing meetings, capturing decisions, converting discussions into action, and maintaining clear visibility into commitments and deliverables.

The right person loves building systems, creates order out of chaos, and uses modern productivity tools (including AI) to keep leaders aligned, accountable, and moving.

Key Responsibilities

1) Executive Calendar + Meeting Orchestration (CEO-first, C-suite-enabled)

• Own and optimize the CEO’s calendar: time-blocking, prioritization, meeting triage, and focus-time protection
• Coordinate scheduling across the C-suite as needed (recurring leadership meetings, customer meetings, internal operating reviews)
• Drive meeting logistics end-to-end: agendas, pre-reads, attendee coordination, dial-ins/links, room planning when onsite
• Set a standard for “good meetings” (clear purpose, right attendees, pre-reads when needed, outcomes captured)

2) AI-Enabled Notes, Summaries, and Action-Item Management

• Manage the workflow for AI meeting notes/transcripts (e.g., Teams/Zoom transcripts or other tools) and convert them into:
• concise summaries
• decisions made
• action items with owners + due dates
• follow-up messages that drive closure
• Maintain an action-item tracker for CEO and key exec meetings; ensure deadlines don’t silently slip
• Create weekly “what’s moving / what’s stuck” visibility for the CEO (and optionally the exec team)

3) CEO Workflow, Priorities, and Deliverables Visibility

• Build and maintain a practical system to track:
• CEO deliverables and commitments
• key stakeholder follow-ups
• deadlines (board, investors, ELT, major customers)
• personal productivity cadence (weekly planning, daily top priorities)
• Prepare CEO briefing packets: meeting context, attendees, last-touch notes, open loops, and desired outcomes
• Help the CEO stay organized: notes, files, templates, and consistent capture of key information

4) Communication Triage + Executive Follow-Through

• Support email and message triage (as appropriate): prioritizing, summarizing, drafting responses, and managing follow-ups
• Ensure critical messages don’t get buried; create a simple escalation path for urgent items
• Draft and polish executive communications (internal and external) when requested

5) Travel and Logistics

• Arrange travel with high attention to detail: flights, hotels, ground transportation, itineraries, and contingencies
• Coordinate onsite meeting days and executive offsites (logistics, calendars, pre-reads, follow-ups)

6) Executive Team Enablement (Shared Resource)

• Provide scheduling and coordination support to other C-suite members as agreed (e.g., recurring operating cadence, key customer meetings, leadership offsites)
• Establish a clean intake process and service model so the CEO remains the primary focus while the team benefits appropriately

7) Continuous Improvement and Systems Building

• Proactively streamline administrative and workflow processes (templates, trackers, meeting structures, documentation)
• Recommend and implement tools that improve execution (calendar hygiene, task tracking, meeting notes, documentation)

Qualifications

• 4+ years supporting senior executives (C-suite experience strongly preferred; CEO support a plus)
• Proven ability to manage complex, fast-moving schedules with excellent judgment and discretion
• Outstanding written communication (summaries, follow-ups, professional correspondence)
• High tech fluency: Microsoft 365 (Outlook/Teams/OneDrive), plus comfort adopting new tools quickly
• Demonstrated experience using task/project systems (e.g., Asana, Monday, ClickUp, Trello, Planner, Jira—tool-agnostic)
• Comfortable operating in a remote environment with proactive communication and tight follow-through
• Able to travel periodically to Dallas and/or Minneapolis

Ideal Candidate Attributes

• Exceptionally organized—you build structure without needing to be asked
• Strong executive presence; confident, calm, and appropriately assertive when protecting priorities
• Loves turning messy inputs into clean outputs (notes → decisions → actions → closure)
• Anticipates needs and prevents problems before they happen
• Trusted with confidential information and consistently exercises great judgment

What Success Looks Like (Outcomes)

Within the first 60–90 days, you will have:

• Built a reliable system for meeting prep → notes → decisions → action items → follow-through
• Implemented a lightweight “single source of truth” for CEO priorities, deliverables, and deadlines
• Improved calendar quality: fewer collisions, more protected focus time, clearer agendas, better meeting hygiene
• Increased executive follow-through with consistent reminders, status checks, and clean weekly reporting