Formulated Solutions Jobs in Usa

5,285 positions found — Page 10

BESS Technical Support or Solution
Salary not disclosed
Houston, TX 3 days ago

Responsibilities岗位职责:

1.为全球储能项目和客户提供应用支持,主要是在美洲地区。

2.储能市场和竞争对手研究和产品规划

3.产品和技术文档的起草、翻译、优化和管理。

4.为技术、销售、服务同事和客户提供技术培训。

5.收集产品优化和改进建议。

6.其他与该职位相关的工作。

1. Application support on energy storage projects and customers globally, mainly in North Americans region.

2. Energy storage market and competitor research and product planning

3. Product and technical documentation drafting, translation, optimization, and management.

4. Technical training for technical, sales, service colleagues, and customers.

5. Collecting suggestions for product optimization and improvement.

6. Other jobs and work related to this position.

Job Requirement 任职要求:

1.Major in electrical, at least a bachelor's degree is necessary;

2.2+ years of experience in a related BESS function or area of specialization;

电气专业,至少需要学士学位;-2年以上相关储能专业领域工作经验;

Not Specified
Executive Sales Representative – Commercial Cleaning Solutions
Salary not disclosed
King of Prussia, PA 2 days ago

Company Overview


Goal Cleaning LLC is a fast-growing commercial cleaning company transforming the way businesses experience cleanliness and professionalism. We work with some of the most respected organizations in the Greater Philadelphia area, delivering high-quality services with consistency, integrity, and care.


Who We’re Looking For

We want more than just a salesperson. We’re looking for someone ambitious, hungry, and ready to hustle—someone who sees opportunity everywhere and doesn’t wait to be told what to do. If you're a self-starter with a go-getter attitude who thrives in a high-performance environment, we want to tal

k to you.


Job Summary

As an Executive Sales Representative, you'll be responsible for driving revenue growth through outbound prospecting, building strong client relationships, and closing deals in the commercial cleaning space. This role is ideal for someone who takes ownership, chases goals with urgency, and doesn’t back down from a challenge. Based in King of Prussia with the flexibility of partial remote work, you’ll have the freedom to own your territory and grow your success.


Key Responsibilities

Proactively hunt for new business opportunities and build your own sales pipelineCreate and nurture meaningful relationships with decision-makers and key stakeholdersDeliver persuasive sales presentations that speak to client needs and expectationsClose deals with confidence—negotiating terms and locking in long-term clientsTrack sales activity and progress using CRM software with discipline and detailPartner with internal operations to ensure smooth service delivery post-saleFollow up consistently and ensure client satisfaction and retention


What We’re Looking For

A proven record in B2B sales—someone who can show us their winsExcellent communicator who’s not afraid to pick up the phone and take initiativeDriven, resilient, and results-focused with a strong sense of urgencyOrganized, coachable, and capable of managing a sales process start to finishProficient in CRM tools and familiar with tracking a sales pipelineReliable transportation and a valid driver’s licenseHigh school diploma required; Bachelor’s degree a plus


If you’re driven, fearless, and ready to make your mark—we want you on our team.

Help us grow, and you’ll grow with us.
Not Specified
Actuarial Analyst (Hybrid in San Jose, CA)
✦ New
Salary not disclosed

Job Summary

Under limited supervision, uses specialized knowledge and skills obtained through education and experience to prepare financials and financial analysis reports to analyze the financial costs of risk and uncertainty .Evaluation, originality and ingenuity are required to locate, select and apply appropriate procedures, processes and techniques to specific assignments. Uses mathematics, statistics, and financial theory to assess the risk. Regular contact with senior management and other internal customers is required to identify, research, and provide recommendations to minimize the cost of risk.


Essential Duties and Responsibilities

• Perform valuation services for pension and post-retirement medical plans

• Prepare plan design alternatives for pension and post-retirement medical plans

• Prepare and present key findings to clients

• Perform project tasks independently

• Participate in the development of deliverable content that meets the needs of the client

• Anticipate client needs and formulate solutions to client issues

• Prepare deliverables with accuracy and quality

• Provide coaching and mentoring to junior staff

• Manage own personal and professional development; seek opportunities for professional growth and expansion of consulting skills and experiences


Knowledge of

• Advanced statistics and modeling software

• identifying and validating pension plan data

• Experience performing benefit calculations

Skill in

• Identifying patterns and trends in complex sets of data to determine the factors that have an effect on certain types of events.

• Ability to use and develop spreadsheets, databases, and statistical analysis tools


Ability to

• Explain complex technical matters to those without an actuarial background.

• Communicate clearly through the reports and memos that describe their work and recommendations.

• Proficient use and development of spreadsheets, databases, and statistical analysis tools.


Education/Previous Experience

• Minimum 5 years of experience in relevant field, single employer and multiemployer pension plan actuary experience preferred

• Bachelor’s degree in Mathematics, Economics, Statistics or other business related field

Licenses/Certifications

• FSA, ASA, and/or EA actuarial designation

• Member of the American Academy of Actuaries preferred


Remote working/work at home options are available for this role.
Not Specified
Executive Underwriter - Large Accounts - Hybrid - Chicago, IL
Salary not disclosed
Chicago, IL, Hybrid 3 days ago
Back Executive Underwriter - Large Accounts - Hybrid #4571 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description:

In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.



Responsibilities:





  • Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.

  • Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.

  • Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.

  • Analyze underwriting & marketing activities and corresponding results; prepare reports to management.

  • Mentor and provide technical training and guidance to coworkers.

  • Determine, coordinate and direct account management activities with various departments.

  • Negotiate and deliver proposals to producers and buyers.

  • Develop and maintain client relationships and coordinate service team efforts.

  • Identify opportunities for organizational improvement and recommend solutions.

  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.



Requirements:


  • Bachelor's degree or equivalent experience required.

  • 7 years of casualty underwriting with an insurance carrier required.

  • Advanced understanding and technical knowledge of underwriting mechanics and fundamentals.

  • Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.

  • Advanced knowledge of local and regional market conditions as well as industry trends.

  • Prior experience in or knowledge of Midwest markets and ability to travel within these markets is strongly preferred.

  • Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).

  • Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.

  • Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.

  • Strong ability to effectively communicate verbally and in writing to uncover business needs.

  • Ability to foster creative solutions that resonate with external business partners.

  • Ability to interact with various levels of management and support personnel.

  • Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.

  • Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.

  • Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.

  • Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.


Remote working/work at home options are available for this role.
Not Specified
Executive Underwriting - Hybrid - Large Accounts - De Witt, NY
🏢 PMA Companies
Salary not disclosed
De Witt, NY, Hybrid 2 days ago
Back Executive Underwriting - Hybrid - Large Accounts #3818 Multiple Locations Apply X Facebook LinkedIn Email Copy Job Description:

In this position, you will underwrite new and renewal business which includes solicitation, selection and pricing of highly complex multi-line risks (workers compensation, commercial auto, general liability). You will actively and creatively pursue new commercial insurance solutions including guaranteed cost, large deductible and retro account opportunities throughout the territory through your network of national and regional brokers and agents. Maintain and develop prospects in order to have a strong base of future opportunities to build your large account book. Contribute to the development of broker and agency management strategies and lead the development and execution of relationship management plans.



Responsibilities:





  • Analyze, select and profitably price coverage for commercial risks and determine terms and conditions of coverage on new and renewal business.

  • Apply and conform to underwriting rules and guidelines, rating manuals, insurance laws/ regulations.

  • Utilize a consultative selling approach to generate new business consistent with underwriting strategy and in coordination with service team members to include accurately assessing the needs of the broker and the client and formulating solutions that effectively address those needs.

  • Analyze underwriting & marketing activities and corresponding results; prepare reports to management.

  • Mentor and provide technical training and guidance to coworkers.

  • Determine, coordinate and direct account management activities with various departments.

  • Negotiate and deliver proposals to producers and buyers.

  • Develop and maintain client relationships and coordinate service team efforts.

  • Identify opportunities for organizational improvement and recommend solutions.

  • Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.



Requirements:



  • Bachelor's degree or equivalent experience required.

  • 7 years of casualty underwriting with an insurance carrier required

  • Advanced understanding and technical knowledge of underwriting mechanics and fundamentals

  • Advanced knowledge of casualty coverage and loss sensitive deal structures (retrospective rating, large deductible, captive, and self-insurance). Additional knowledge in financial analysis, account management and collateral management is desired.

  • Advanced knowledge of local and regional market conditions as well as industry trends.

  • Advanced knowledge of underwriting territory and strong relationships with the local distribution network (local and regional agents, national and regional brokers, and select consultants).

  • Demonstrated proficiency in the successful marketing and prospecting of business opportunities, as well as, relationship building and agency management skills.

  • Ability to create a presence that conveys interest, conviction, and energy in maintaining relationships with external business partners.

  • Strong ability to effectively communicate verbally and in writing to uncover business needs.

  • Ability to foster creative solutions that resonate with external business partners.

  • Ability to interact with various levels of management and support personnel.

  • Advanced skills in marketing, analysis, decision making/problem solving, planning and organizing; sales and negotiation and mathematical proficiency.

  • Strong desire to work collaboratively and foster a team oriented environment with Claims, Risk Control and other departments.

  • Willingness to travel for business purposes. Underwriters are expected to be visible with their agents and brokers in order to develop and maintain solid relationships and generate an adequate flow of qualified business.

  • Chartered Property Casualty Underwriter (CPCU); Associate in Risk Management designation or other professional designations are desired.



Remote working/work at home options are available for this role.
Not Specified
Vice President of Quality
Salary not disclosed

Founded in 1984, Best Formulations LLC, a diversified nutraceutical and personal care company headquartered in City of Industry, California, is a contract manufacturer of thousands of branded SKUs, including high quality nutritional supplements. At the core of our ethos is a dedication to personal care, where every product is crafted with meticulous attention to detail and the highest standards of quality. Our longstanding expertise in contract manufacturing dietary supplements has uniquely positioned us as leaders in research, regulatory compliance, and quality assurance.


About the role:

We are seeking an experienced Quality Executive to lead our Quality Compliance and Quality Control functions within a dynamic lab environment. This role is pivotal in ensuring that all products meet regulatory standards, customer expectations, and internal quality benchmarks. The ideal candidate will champion a Quality by Design approach, fostering a culture of continuous improvement and operational excellence.


How will you contribute:


Quality Compliance:

  • Ensure adherence to all relevant regulatory requirements (FDA, GMP, ISO, etc.) for nutraceutical manufacturing.
  • Maintain and update quality systems, SOPs, and documentation to meet compliance standards.
  • Oversee audits (internal, external, and customer) and manage corrective/preventive actions.


Quality Control:

  • Lead and manage QC operations, including raw material, in-process, and finished product testing.
  • Ensure robust analytical and microbiological testing processes are in place and validated.
  • Collaborate with R&D and production teams to resolve quality issues promptly.


Strategic Leadership:

  • Develop and implement a Quality by Design framework across all processes.
  • Drive continuous improvement initiatives to enhance product quality and operational efficiency.
  • Build and mentor a high-performing quality team.


Minimum Requirements/Qualifications:

  • Bachelor’s or master’s degree in quality assurance, Chemistry, Pharmaceutical Sciences, or related field.
  • Minimum 8+ years of experience in Quality roles within nutraceutical, pharmaceutical, or food manufacturing industries.
  • Previous experience in dietary supplements manufacturing, specifically with soft gel dosage forms, is highly preferred.
  • Strong knowledge of regulatory requirements (FDA, GMP, ISO standards) and other regulatory frameworks relevant to nutraceutical manufacturing.
  • Proven experience in managing audits and compliance programs.
  • Familiarity with analytical and microbiological testing methods.
  • Excellent communication, interpersonal, and organizational skills.
  • Certifications preferred: ASQ Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), Preventive Controls Qualified Individual (PCQI) or other relevant quality or regulatory certifications.


Work Environment:

  • May involve exposure to allergens such as Soy, Wheat, Fish, Shellfish, Milk, Egg, Tree Nuts and Sesame.


More about us:


As a valued strategic partner, Best Formulations offers a comprehensive program of services, turnkey solutions, and client support that is unmatched in the industry. Our product development team can provide customized, proprietary formulations designed specifically to meet the needs of our customers and their method of distribution. Our vertically integrated manufacturing and packaging process allows us to schedule flexible production runs to respond quickly to shifting market demands. Every step of the way, we are committed to your growth and success!

"To develop and strengthen mutually beneficial relationships with our employees, customers, and business partners by providing the highest quality products and the Best customer service. Together We Grow!"



EEO Statement

Best Formulations is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Best Formulations will work with applicants to meet accommodation needs that are made known to Best Formulations in advance.

Not Specified
Head of Production
Salary not disclosed
Langhorne, PA 2 days ago

Summary:

The Head of Production (Sterile Injectables) is responsible for providing strategic and operational leadership for all aspects of sterile manufacturing operations. This role ensures compliance with cGMP regulations, drives operational excellence, and leads high-performing teams to achieve manufacturing objectives in a regulated environment.

Responsibilities:

  • Direct and oversee all sterile manufacturing operations, including component preparation, formulation, compounding, aseptic filling, visual inspection, and packaging.
  • Develop and implement production strategies to achieve manufacturing goals, supply commitments, and performance targets.
  • Ensure all manufacturing activities adhere to cGMP regulations, internal quality systems, and regulatory requirements for sterile drug products.
  • Maintain a continuous state of audit readiness and support regulatory inspections, internal audits, and customer audits.
  • Lead and manage investigations, deviations, CAPAs, and change control processes impacting production operations.
  • Establish, monitor, and report on key performance indicators (KPIs) related to safety, quality, delivery, and productivity to drive accountability and improvement.
  • Champion operational excellence initiatives to enhance manufacturing efficiency, reduce waste, and improve process reliability.
  • Build, develop, and lead high-performing production teams, fostering a culture of compliance, safety, and continuous improvement.

Qualifications:

  • Bachelor’s degree in Engineering, Pharmaceutical Sciences, Chemistry, Biochemistry, Chemical Engineering, or a related scientific field required; Master’s degree preferred.
  • 8–15 years of progressive experience in pharmaceutical manufacturing operations within a regulated cGMP environment.
  • 5–12 years of leadership experience in sterile or aseptic pharmaceutical manufacturing settings.
  • Proven experience overseeing operations such as formulation, compounding, aseptic filling, visual inspection, and/or packaging of pharmaceuticals.
  • Strong knowledge of FDA cGMP regulations and regulatory expectations for sterile drug product manufacturing.
  • Experience supporting regulatory inspections and maintaining audit-ready operations.
  • Demonstrated ability to lead investigations, manage deviations, CAPAs, and change control activities.
  • Proven leadership skills with experience developing and managing production teams in regulated environments.
Not Specified
Manager of Regional Pharmacy
Salary not disclosed
Janesville, WI 6 days ago

Manager of Regional Pharmacy - WI

The Manager of Regional Pharmacy directs all functions of the Pharmacy Operations for the assigned sites(s) in a collaborative fashion while overseeing the financial, operation and quality components of those pharmacy sites. Assists the director with development and implementation of policies and procedures, QA, and performance standards.

EDUCATION & EXPERIENCE

Required:

  • Graduation from an accredited college or university with a PharmD degree
  • Completion of an ASHP accredited PGY2 pharmacy residency in health-system pharmacy administration or equivalent work experience.
  • 5 years of supervisory/management experience

CERTIFICATION/LICENSURE

  • Licensed in Wisconsin in Pharmacy

Job Duties:

  • Assists the director of pharmacy in planning and implementing procedures in hospital pharmacy according to hospital policies and legal requirements.
  • Works as part of the system pharmacy leadership team to formulate ideas, analyze problems, develops solutions, budget and planning of operational activities.
  • Establishes effective working relationships and maintains open lines of communication with medical staff. Maintains collaborative and cooperative communication and working relationships with all hospital staff to ensure effective operations.
  • Confers with information systems to develop computer programs for pharmacy information management systems, patient and department charge systems, and inventory control.
  • Participates on Pharmacy and Therapeutics Committee, Safety Committee, Information Systems Committee, Patient Medication Safety Committee, Nursing/Pharmacy Committee plus others as directed by the director of pharmacy.
  • Performs human resource responsibilities for staff which include interviewing and selection of new partners, promotions, staff development, performance evaluations, compensation changes, resolution of partner concerns, corrective actions, terminations and overall partner morale
  • Ensures all pharmacy operation areas meet productivity, budgetary, partner engagement, and patient outcome targets and standards by continually monitoring and adjusting plans as needed.
  • Able to perform all duties of the pharmacy manager
  • Other job duties as assigned.
Not Specified
Validation Scientist
Salary not disclosed
Sellersville, PA 3 days ago

JOB OVERVIEW:

The Validation Scientist position encompasses all areas of Technical Services with primary focus on technology transfer, scale-up, process optimization, process/packaging validation, commercial production technical support as well as equipment qualification and cleaning validation support.


KEY ROLES/RESPONSIBILITIES:

  • Lead and execute projects such as technology transfer, scale-up, process optimization process/packaging validation as well as equipment qualification and cleaning validation support to meet critical project deadlines.
  • Provide technical support in the investigation of manufacturing incidents and major deviations. Assure thoroughness of investigation and documentation as well as implementation of preventive/corrective actions as necessary.
  • Conduct commercial production technical support activities such as qualification of alternate suppliers of API, excipients and packaging components, equipment change parts, process parameters, yield limits, hold time studies, etc.
  • Execute utility and process equipment qualification support activities such as installation, operational and performance qualifications, periodic reviews, investigations, assessments, review change control and non-routine maintenance requests, out of specification calibrations, etc.
  • Perform cleaning validation support activities such as execution of cleaning validation and verification studies, hold time studies, investigations, assessments, justifications, maintain cross contamination program, etc.
  • Develop and/or execute experimental designs and approaches to resolve technical problems and utilize engineering standards, principles, concepts, equations as well as statistical techniques.
  • Prepare and review documents to support projects, such as laboratory notebooks, protocols, reports, assessments, justifications, investigation reports, regulatory submissions, master batch records, change control, etc.
  • Complete and document physical sampling and testing such as loss on drying, particle size distribution, bulk density, viscosity, pH, tablet weight, thickness, hardness and friability; sample for analytical and microbiological testing.
  • Author and periodically update assigned Standard Operating Procedures (SOPs) for the department.
  • Represent Technical Services at project team meetings and provide sound technical advice.
  • Coordinate and interface with Operations, Facility Engineering, Quality Control, Quality Assurance and Regulatory Affairs groups to assure successful project execution.
  • Directly interact with Piramal Pharma Solutions clients.
  • Maintain regulatory compliance within the function and follow site safety, health, and environmental policies and procedures.


EXPERIENCE:

  • Minimum of a Bachelor's degree in a scientific discipline (e.g., Chemical Engineering, Pharmaceutics, Pharmacy, Chemistry or equivalent) with a minimum of 3 years experience in Technical Services, Process Engineering, Process Validation, Formulation or related field in the pharmaceutical industry.
  • Experience in laboratory and production scale manufacture of solid oral, liquid and semi-solid dosage forms using equipment such as comminuting mills, high-shear granulators, fluid bed dryers, blenders, tablet presses, tablet film coaters, encapsulates, low and high-shear mixing vessels, homogenizers, pumps, packaging, etc.
  • Working knowledge of cGMP (Current Good Manufacturing Practices) regulations, SUPAC guidance, and general compliance expectations.
  • Working knowledge of investigational techniques, including but not limited to root cause analysis, risk assessment impact evaluation, and technical report writing.
  • Must possess research and problem solving abilities and be capable of producing detailed documentation, understand and make generalized and specific conclusions from project data.
  • Technical writing experience is required with attention to detail skills essential.
  • Must be able to work in a team environment with effective project planning/management, analytical thinking, organization, and execution skills.
  • Must have proficiency in the Microsoft Office Suite programs.
  • Demonstrated professionalism and excellent communication skills with internal and external personnel are essential.
  • Ability to work effectively managing multi projects at a fast pace withcross-functional departments and manage priorities to meet timelines.
  • Must be innovative, proactive, resourceful and committed to continuous improvement.
  • Working knowledge of cGMP data management systems (EDMS, Trackwise, and/or SAP) is preferred.


WORK ENVIRONMENT:

The position requires the ability to work in ahigh demand office and manufacturing setting with time spent performing "on the floor" activities in laboratory and manufacturing areas. The position may require extended hours including evenings and weekends as well as work hours on 2nd and 3rd shifts depending on project needs.

Not Specified
Benefits Enrollment Specialist/verification Rep.
✦ New
Salary not disclosed
Minneapolis 1 day ago
A-Line Staffing is actively searching for Multiple Benefits Enrollment Specialist for a major healthcare company located in Minneapolis, MN.

This is an exciting opportunity with a client that is looking to move fast for the right candidate.

Please contact Brad Zidek at for immediate consideration! Or call at 412-823-2500 .

s a Benefit Customer Service Representative you will have the rewarding opportunity to help our client members through the enrollment process and when making updates to their health care and/or pension plans.

We allow you the freedom to take the time necessary to provide the highest level of service.

You will start out on one client, and with dedication to our clients and Willis Towers Watson, you will be cross trained to provide assistance on multiple clients.

You will spend your day either on the phone, or providing assistance through webchat conversations and email.

We provide superior service center environment in professional buildings where you will be recognized for your dedication.

During our busy season you will be expected to work a 40 hour week and overtime when requested.

During our off season, your hours will fluctuate between 32 to 40 hours depending on client need.

This is a seasonal role, however we ask our high performers to remain with us to assist on other clients, and offer the top performers a full-time opportunity with Willis Towers Watson.

All of our supervisors and managers started out as seasonal colleagues – will you be one? Key Responsibilities • Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email and instant message • Ability to customize customer service approach to meet all types of member communication styles and personalities while maintaining professionalism, and diplomacy during difficult calls • Handle confidential information with sensitivity and discretion in accordance with HIPAA and Data Privacy laws and company data security requirements • Skillfully translate health and welfare and pension terms, complex plan information and processes into simple explanations and instructions that customers can understand and act upon.

• Read and understand client’s plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and also to anticipate the future needs of the member • Demonstrate knowledge, understanding and compliance with company and client procedures and guidelines providing appropriate and accurate information • Maintain and document complete and accurate call and case notes in a professional manner • Regularly participate in team meetings and training • You will spend the majority of your time assisting customers • Perform other duties as assigned The Requirements About YOU: You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time.

You have patience, and the ability to listen and recognize the needs of our client members.

You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s.

You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message! HELPING PEOPLE
- NO WEEKENDS
- NORMAL Business Hours Required • Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way • Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills • Ability to work in a structured environment – adhering, following protocols • High level attention to detail, multi-tasking, and ability to organize work • Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging • Ability to work autonomously in a self-paced, self-motivated team environment • Ability to understand and follow oral and written instructions • Ability to type 30 words a minute • Must have excellent attendance and be punctual to work • Experience working in a customer service environment • High School degree required
Not Specified
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