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Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Border Patrol Agent (BPA) Entry Level

NEW RECRUITMENT AND RETENTION INCENTIVES!

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.

DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.

If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits

Annual Base Salary for newly appointed BPAs varies per grade, as follows:

GL-5/GL-7 $49,739 - $89,518 per year

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• Make sound judgments and decisions in the use of firearms.
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Code Ninjas is the nation's fastest-growing kids coding franchise. In our center, kids ages 7-14 learn to code in a fun, non-intimidating way by playing and building video games they love. Kids have blast and can't wait to come back. Parents are thrilled as their children gain confidence and new skills including coding, math, logic, and problem-solving, as they progress from white to black belt. Our core promise is, Kids have fun, parents see results. We believe in these words so much that it's written on the walls in our center.

We are looking for a Center Manager to join our team of dynamic, energetic, forward-thinking minds, working toward our common goal: providing a fun and safe learning environment for children. Are you a passionate, ambitious, dependable, business-minded leader? Do you enjoy taking responsibility for a project and seeing it through to success? This could be the role for you.

Responsibilities include:

• Oversee daily operations of the center
• Follow up on leads, schedule tours, and close deals
• Work with parents to define children's learning needs
• Provide center tours while maintaining awareness of students currently in the center
• Engage with children and families in the center
• Ensure that parents understand how their child is learning and progressing
• Engage and oversee coaches/tutors to ensure team needs are met
• Ensure the center is a fun and safe learning environment for our students
• Uphold corporate standards with respect to center cleanliness & operational standards
• Ability to think on the fly and be perceptive to center dynamics
• Report weekly to the executive team on progress

Qualifications:

• Proven work history with children ages 7 and up, and enthusiasm for working with kids
• Knowledge of business operations, sales, and team leadership
• Familiarity with technology, Microsoft suite, social media, office equipment
• Flexible schedule
• Must be fun to work with and enjoy working in a fast-paced, dynamic environment
• Deadline and detail-oriented. We can't miss dates or overlook customers
• Strong analytical and critical thinking skills

Compensation: $16.00 - $20.00 per hour

Code Red is Partnered with a fast-growing startup. They are a software company in the healthtech space. Series D round of funding, located in San Francisco, New York City, + Seattle.

What you’ll do:

• Product Security Engineering and Software Security Engineering work, Bug Bounty, Vulnerability Management, and core ProdSec/AppSec management work.
• Will be taking over a small security team and growing it.
• Work with Product and Engineering teams to push out products.
• Collaborate with engineering, mitigate security risks, and support shipping quickly.
• Support threat modeling, shifting left, building tooling, and automating processes.
• Review code designs and pull requests, SSDLC, not a generalist/SecOps role.

Does this sound like you?

• 8+ years' exp. working on Application or Product Security Engineering teams.
• True Leadership experience, a small team is fine, but needs to have true management experience, able to influence and build a team + Engineering.
• Proven track record of starting and scaling a successful Product Security program.
• Excited about integrating security into product delivery without slowing things down.
• Passion for security and technology, bonus points for SWE background.

[leveling Engineering Manager or Sr. Engineering Manager, up to $350K base salary + equity]

*Direct-Hire/Permanent - must be located in San Francisco, New York City, or Seattle*

Cannot wait to hear more about this position?

Click apply below or reach out to Erin Barry ( ) today, and they will share more information and details about the role.

Code Red Partners are extremely committed to working with equal opportunity employers helping build a diverse and inclusive workforce within Cyber Security. We put the people we work with at the heart of everything we do and dedicate all we do to playing a part in developing an industry that represents a variety of backgrounds, perspectives, and skills.

Stand Together is a philanthropic community that helps America's boldest changemakers tackle the root causes of our country's biggest problems, from education to the economy, broken communities, and toxic division, among dozens of other pressing issues. We provide our partners with access to resources including funding, thought leadership, a network of peers, and a playbook for applying proven principles to transform lives and society.

As a Fundraising Campaign Director on the Fundraising Strategy Team, you will lead the end-to-end development and execution of integrated fundraising campaigns that strategically position and market our unique, high-impact solutions focused on our Education priorities. Your role is to architect comprehensive, scalable GTM campaigns that deliver clear, sustainable revenue growth and align philanthropic funding with our game-changing product solutions.

You will leverage your expertise in solution management and fundraising operations to drive demand generation, pipeline development, and fundraising enablement for $10M+ initiatives within a dynamic, entrepreneurial team environment.

• Lead the full lifecycle of fundraising campaign developmentfrom product-market fit validation and messaging framework to sales/fundraising enablement, channel strategy, and campaign executionto ensure effective GTM delivery of fundraising solutions.
• Develop and optimize a diverse, durable campaign pipeline by applying demand generation best practices, segmentation, and prospecting strategies to drive qualified donor engagement and maximize conversion rates.
• Collaborate cross-functionally with marketing, data analytics, leadership, and frontline fundraisers to align GTM strategies, ensure consistent messaging (case for support, value proposition, style guide), and deploy data-driven performance metrics and reporting dashboards.
• Design and implement targeted donor engagement strategies to expand lifetime value, donor retention, and contribution growth across multiple fundraising channels and initiatives.
• Partner with executive leadership on strategic planning, resource allocation, and iterative optimization of campaign performance to meet or exceed ambitious fundraising KPIs.

• 10+ years of experience managing high-value fundraising campaigns or complex product/solution launches with proven success driving revenue growth through strategic GTM execution.
• Strong product/solution management acumen with the ability to translate philanthropic needs into compelling fundraising value propositions and actionable campaign plans.
• Expertise in pipeline management, demand generation, customer segmentation, and fundraising enablement tactics to accelerate donor acquisition and conversion.
• Track record of driving multiple concurrent strategic initiatives to completion in fast-paced, matrixed environments with a bias for continuous innovation and entrepreneurial problem-solving.
• Excellent cross-functional collaboration skills, with experience aligning sales, marketing, operations, and leadership teams to execute integrated fundraising GTM strategies.
• Commitment to continuous improvement, data-driven decision making, and maintaining high standards of integrity, humility, and professionalism.
• Passion for Stand Together's mission, culture of innovation, and values including entrepreneurialism, transformation, and respect.
• Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to steward our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect.

• Competitive benefits: Enjoy a 6% 401(k) match with immediate vesting, flexible time off, comprehensive health and dental plans, plus wellness and mental health support through Peloton and Talkspace.
• A meaningful career: Join a passionate community of over 1,300 employees dedicated to improving lives and driving progress on complex social challenges.
• Commitment to growth: Thrive in a non-hierarchical environment that emphasizes self-actualization, with roles and responsibilities based on your strengths, not tenure.
• Competitive compensation: Our approach rewards the value you create through competitive salaries and bonus opportunities, allowing you to share in the success you help drive.

Our Values: Working at Stand Together is different from many other organizations. Our culture is deeply rooted in Principle Based Management (PBM), a framework guided by the principles that drive human progress, such as dignity, openness, and bottom-up empowerment. PBM empowers our employees to be entrepreneurial, to innovate, and to continually drive transformation.

We believe diversity fuels creativity, broadens knowledge, and helps drive success, and that is why we're proud to be an Equal Opportunity Employer and strive to treat all employees and applicants with honesty, dignity, respect and sensitivity.

Entry Level Healthcare IT Analyst

Start Your Career in Healthcare Information Technology Today!

Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.

Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as a Healthcare IT Analyst.

Healthcare IT Analyst Job Responsibilities:

· The Healthcare IT Analyst will have primary responsibility for the design, build/configuration, testing, validation, documentation, and ongoing support for the Healthcare applications.

· This position will implement, administer, and support assigned systems under the guidance of senior members of the team.

· The position will have a good understanding of healthcare organizations, ancillary systems, and health system operations.

· Analyze and document user requirements, procedures, and problems to automate or improve existing systems. Review system capabilities, workflow, and scheduling limitations.

· Document workflows, configure and/or build activities, change management adherence, end-user notifications, training information, and status reporting in the appropriate system.

· Develop, document, and revise system design procedures, test procedures, and quality standards.

· Expand or modify the system to serve new purposes or improve workflows.

· Review and analyze the system and performance indicators to locate problems and correct errors. Escalate problems and issues to the appropriate staff to ensure timely resolution.

· Coordinate projects, schedule, and facilitate meetings as necessary to complete assignments.

· Technical and functional analyst support of systems that may include Electronic Health Records platforms (Epic, Cerner), IT Project Management, ERP Systems (Workday, Oracle, PeopleSoft, UKG), ITSM applications (ServiceNow), data and analytics applications (Tableau, PowerBI), cloud deployments (GCP, Azure, AWS), and other digital platforms and services.

Requirements:

· Bachelor’s Degree

· US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)

· Excellent communication skills (verbal and written)

· Ability to exercise tact and good interpersonal skills

· Superb analytical and time management skills required

· Self-starter, self-motivated, high level of initiative

· Result-focused, ability to solve complex problems and resolve conflicts in a timely manner

· Internships or research project work are highly desired in a healthcare setting

· Understanding of how data works and looks, coming from different formats, is preferred

· Ability to travel during the training program if necessary

Associate Director of Communications Systems

Arlington, VA (On-Site)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Overview

Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.

This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.

You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.

Key Responsibilities

Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)

• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors

Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)

• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster

Integrations & Cross-Platform

• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed

Performance Monitoring & Reporting

• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis

Documentation & Training

• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff

What Success Looks Like

• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does

Qualifications

Required

• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA

Preferred

• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)

What We Offer

• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations

Compensation

Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Entry Level AI Platform Architect Position

Start Your Career in Healthcare Information Technology Today!

Getting your first job can be difficult when employers want experience, but to gain that experience, you need your first job. We bridge the gap between your education and professional career by helping you gain the experience and training you need within the Healthcare Information Technology Industry.

Optimum Healthcare IT is looking for recent college graduates with an interest in moving into the Healthcare IT Industry. Our Optimum CareerPath training program will equip you with the tools needed for your success as an AI Platform Architect.

AI Platform Architect Key Responsibilities:

• Support the design and configuration of AI-driven workflows that help automate healthcare administrative and clinical processes.
• Work with internal teams and client stakeholders to understand operational challenges and translate them into scalable workflow solutions.
• Assist in building and configuring automation workflows within a healthcare AI platform.
• Help gather and document business requirements, workflow logic, and integration needs.
• Support the development of workflows that leverage healthcare data from multiple sources including EHR systems, APIs, and other integrations.
• Assist with mapping and validating healthcare data such as patient demographics, appointments, forms, and clinical documentation.
• Collaborate with integration and engineering teams to support connections between healthcare systems and automation platforms.
• Participate in workflow testing activities including unit testing, integration testing, and user acceptance testing.
• Help identify and troubleshoot issues related to data flow, workflow execution, and system integrations.
• Support project teams by preparing documentation, tracking progress, and assisting with implementation timelines.
• Help train client users on new workflows and support adoption of automation solutions.
• Communicate technical concepts and workflow designs clearly to both technical and non-technical stakeholders.

Requirements:

• Bachelor’s degree in Information Systems, Data Science, Healthcare Administration, Data Analytics, or a related field.
• US work authorization (This position is not open to any H1B /F1/ H-4 EAD OPT/STEM degrees)
• Strong analytical and problem-solving skills with the ability to understand workflows and translate business needs into technical solutions.
• Basic understanding of healthcare technology concepts such as APIs, data integrations, or electronic health record (EHR) systems preferred.
• Strong communication skills with the ability to collaborate with both technical teams and non-technical stakeholders.
• Internships or research project work are highly desired in a healthcare setting

Description

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Karoun Dairies, part of the Lactalis family of companies, is currently hiring a Digital Marketing Manager based in San Fernando, California.

About the Role Supply Chain Manager:

Reporting to the CEO, the is responsible to Manage, coordinate, plan, and organize strategic sourcing, purchasing, production and inventory planning, receiving, warehousing, control, and distribution of materials to satisfy distribution needs/service relations as required to accomplish these goals.

The Manager of Supply Chain will be tasked with the identification, development, and completion of significant efficiency/optimization projects. This person will be responsible to work cross functionally within SC as well as WH, and cross functional departments and divisions across the entire business using lean principles, total cost analysis, strong project management skills, and a highly developed to identify major cost saving initiatives, ensure cross functional collaboration, timely project completion and the realization of identified savings. Will be responsible to develop the targets / budget related to Supply Chain, working with others to develop baseline data, savings calculations, monthly tracking and reporting tools as well as the upkeep of all project charters to ensure accurate and timely reporting to CEO and management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Oversees and manages 3 warehouse operations and logistics. (i.e., San Fernando, Turlock, and Chicago locations)
• Manages SAP Processes and Data Controls- Run and evaluate metrics in SAP regularly.
• Work with Warehouse Manager and team on reducing shipment/delivery errors and putting necessary actions in place. Work with CSR and to minimize returns or negative customer concerns.
• Improve warehouse efficiency and provide ideas to reduce operations cost
• Ensure an effective and efficient scheduling process to maximize facility resources, inventory, and On-Time Delivery results
• Maintains SOPs with current and proposed new processes
• Completes necessary Activity/KPI Reports for Management
• Coordinates with other departments to facilitate efficient warehouse operations. (i.e. warehouse urgent requests)
• Understand, develop, and implement strategic objectives, capacity status, constraints, needs for growth in support of corporate goals and providing organizational recommendations as required to accomplish these goals
• Develop and maintain company/supplier partnerships based on mutual trust in order to enhance long term and cost-effective availability of materials.
• Establish and implement new, or revisions to, existing procedures to increase and achieve materials management efficiency, asset control, and asset utilization
• Eliminate waste of materials, utilities, staffing, and other company resources wherever possible
• Manage negotiations regarding outside suppliers to ensure adequate product availability, fair pricing, and up-to-date marketplace information
• Continually assess, develop, and staff the subordinate groups with the talent necessary to operate at a high level of accuracy and productivity
• Supervise regular cycle counts and periodic physical inventories to update and compare perpetual computer records
• Drive complex and cross functional supply chain efficiency/optimization projects that result in significant savings to Karoun.
• Develop a strong understanding of company, products, processes, and strategies. Understand the business production and distribution processes of perishable products and develop optimization strategies, to work within the given constraints or opportunities to maximize the benefits for the company.
• Help for developing annual budget related to supply chain and responsible for savings opportunities, tracking and reporting of all projects against annual budget targets.
• Build cross-functional consensus for new projects/opportunities/initiatives. This involves buy in from commercial, manufacturing along with supporting departments like QA, finance, etc.
• Ensure that the company cash flow target is achieved through the achievement of relevant Supply Chain efficiency projects.
• Ensure Service, Safety, and Turn over Levels are on target.
• Track and review warehouse related data, reports and metrics on regular basis and implement process based on the findings to improve process and efficiency.
• Analyze any and all planning related activities on the cost incurred to the company as a whole and not just Supply Chain team and decide on the appropriate course of action.
• Understand the annual budget, 3-yr Plan and work with a long term goal in mind.
• Support the development of supply chain team through project leadership and exposure to sound supply chain principles, including lean.
• Continuously seek ways to improve the existing processes and methods.
• Present data, findings, proposals, etc. to Executive Leadership Team when requested by CEO.
• Travel and / or extended or off work hours may be required

This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these Essential Duties and Responsibilities.

Requirements

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

Business degree or other relevant.

Experience

• 5-7 years of progressive experience in a supply chain discipline, preferably in multiple disciplines (logistics/planning/transportation/customer fulfillment)
• 4 yrs minimum warehouse and operations management experience
• Project management experience
• SAP/ERP
• Strong computer skills in Word, Excel, and Warehouse Management related platforms/systems

Specialized Knowledge

• SAP
• Ability to lead multiple teams/projects is a must.
• 6 Sigma

Skills/Abilities

• Ability to apply Lean supply chain concepts is the key to success in this role.
• Ability to lead multiple teams/projects is a must.
• Demonstrated excellent communication, organizational, time management, people management, and persuasion skill set.
• Must be self-motivated, organized and be able to simplify complex issues for presentation to a cross functional audience
• Strong problem-solving and decision-making capabilities with the ability to navigate complex challenges.
• Interpersonal Skills: Collaborative and able to build strong relationships with internal teams and external partners.
• Contributes to a team culture that promotes continuous improvement, ownership, professional growth, and inclusion

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

Group Behavioral Competencies

Ambition

• Performance: Challenging yourself and others in order to work efficiently and to deliver required business results
• Continuous Improvement: Looking for ways to continuously improve quality, efficiency/effectiveness of the Group performance.
• People Development: Identify areas for developing oneself and the others

Engagement

• Entrepreneurship: Manage the business as if it were theirs.
• Loyalty: Support positively and protect the Company
• Tenacity: Overcome the obstacles
• Accountability: Stand by one's commitment, deliver the results in a transparent manner.

With Simplicity

• Accessibility: Ensure relationships based on accessibility, modesty, and proximity
• Pragmatism: Work in a practical and effective manner (with common sense)
• Transparency: Act and communicate with clarity and transparency

Other

• Eligibility to participate in Incentive Plan.
• Schedule and additional requirements outlined below:

We promote work-life balance, but as Supply Chain Manager, there are occasions business needs may/can require weekends, evenings, additional hours availability and flexibility, such as but not limiting to, reporting to our or other locations, trainings, events, company engagement activities, etc. Business travel, such as, requirement to travel for Lactalis and/or Karoun related purposes to, conferences, meetings internal and external, trainings, etc. (Overnight stays as needed) [Travel i.e., airplane, auto]

• Job Type: Full-time

Working Conditions: This job operates in a Distribution Center/office environment with moderate to excessive noise and distractions. This role occasionally uses standard office equipment, such as computers or phones, and requires interaction with others on a regular basis. When moving about the warehouse areas may encounter areas that are cold, wet, slippery, obstructed, and loud and will be required to wear safety attire or protective gear. Most work is performed either sitting at a desk using a computer and phone, in WH, some lifting of supplies and materials, general labor, and occasional back up driving required. This position is challenged with frequent interruptions, side-bar meetings and competing priorities.- Requires the ability to sit and/or stand (may variate according to work being performed) for long periods of time, with frequent interruptions. Stand, sit or walk for extended periods of time (may vary according to work within WH and/or in office setting). Requires several hours per day of sitting and/or standing, getting up and down from chairs, and reaching, Handle or manage tools or equipment, bending, or carrying light loads- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel, Lift objects of various shapes, sizes and weights. Requires manual dexterity with normal hand and finger movements for typical office work. Talking, hearing, and seeing are important elements of completing assigned tasks. Occasionally lifts, carries, positions, or moves objects weighing up to 50 pounds approx. Working environment is usually in a Refrigerated food Warehouse and office setting, with occasional need to leave the premises; Tolerate hot or cold warehouse environments. Occasionally works overtime, evenings, or weekends in order to complete work or to attend meetings. Travel may be required

Physical demands: The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties and Responsibilities of this job. Most work is performed either sitting at a desk using a computer and phone, and in the warehouse, some lifting of supplies and materials, general labor, and occasional driving required.- This position is challenged with frequent interruptions, side-bar meetings and competing priorities. Requires the ability to sit and/or stand (may variate according to work being performed) for long periods of time, with frequent interruptions- Stand, sit or walk for extended periods of time (may vary according to work within WH and/or in office setting)- Requires several hours per day of sitting and/or standing, getting up and down from chairs, and reaching, Handle or manage tools or equipment- bending, or carrying light loads- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel. Lift objects of various shapes, sizes and weights- Requires manual dexterity with normal hand and finger movements for typical office work- Talking, hearing, and seeing are important elements of completing assigned tasks. Occasionally lifts, carries, positions, or moves objects weighing up to 50 pounds- Working environment is usually in a Refrigerated food Warehouse and office setting, with occasional need to leave the premises; Tolerate hot or cold warehouse environments. Occasionally works overtime, evenings, or weekends in order to complete work or to attend meetings. Travel may be required

Office: While performing the duties of this portion of the job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.? This is largely a sedentary role sitting at a computer for an extended period;? However, this would require the ability to move around within an office environment and bend or stand as necessary and to move about inside the office to access file cabinets, office machinery, etc. Regularly communicates with others both verbally and in writing to convey information.?? Air travel required when active participation in meetings outside the office are deemed necessary.

DC Non-Office: While performing the duties of this portion of the job, the employee may be regularly required to stand, sit, lift, talk, hear, reach, stoop, kneel, and use hands and fingers to operate machinery and move product.? This would require the ability to move around within a warehouse environment and stand and walk for prolonged periods.??Regularly communicates with others verbally to convey information and must be able to work in, on, around, over and under fixed equipment and machinery, manipulate multiple controls and machinery; to work in adverse temperature conditions, to wear and work in personnel protective equipment.? Specific physical demands associated with lifting limits, etc.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one.

We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations