Flexispot E7 Vs E7 Pro Review Jobs in Usa

7,420 positions found

ServiceNow ITSM Pro and ITOM Technical Solution Architect
Salary not disclosed
Jacksonville, FL 2 days ago
Role: ServiceNow ITSM Pro and ITOM Technical Solution Architect

Duration: 6 months with potential for extension/conversion

Location: 100% Remote

ServiceNow ITSM Pro and ITOM Technical Solution Architect

We are seeking a highly skilled and experienced ServiceNow ITSM Pro and ITOM Technical Solution Architect to join our team. The successful candidate will have hands-on experience with ServiceNow ITSM Pro and ITOM platform and will be responsible for designing and implementing the overall architecture and technical solution for our ITSM Pro and ITOM platform.

Credentials: Required

* ServiceNow Certified System Administrator (CSA)

* ServiceNow Certified Implementation Specialist (CIS) - ITSM Pro and ITOM

Nice to have:

* ITIL Foundation Certificate in IT Service Management

* ITIL Intermediate Certificate in Service Design

* ITIL Intermediate Certificate in Service Transition

Required Experience:

5+ years of related work experience or equivalent combination of transferable experience in Technology application design and development

5+ years of work experience designing systems/applications architecture on progressively complex IT projects.

Required Education:

Related Bachelor's degree in an IT related field or relevant work experience

Key Responsibilities:

1. Develop and implement ITSM Pro and ITOM solution architecture, design, and configuration, with hands-on experience in ServiceNow platform

2. Ensure solution meets business needs, is scalable, secure, and cost-effective, with a focus on delivering high-quality solutions

3. Collaborate with stakeholders to gather requirements and define solution scope, with excellent communication and interpersonal skills

4. Design and implement ITSM Pro processes, workflows, and integrations (Incident, Problem, Change, Service Request, etc.), with hands-on experience in ServiceNow ITSM Pro

5. Design and implement ITOM processes, workflows, and integrations (Discovery, Orchestration, Event Management, etc.), with hands-on experience in ServiceNow ITOM

6. Develop and maintain technical documentation, including solution designs and architecture diagrams, with excellent technical writing skills

7. Provide technical guidance and support to junior architects and implementation team members, with a focus on knowledge sharing and team collaboration

8. Ensure solution aligns with ITSM and ITOM best practices and ServiceNow guidelines, with a focus on delivering high-quality solutions

Hands-on Experience:

* 3+ years of hands-on experience with ServiceNow ITSM Pro and ITOM platform

* Experience with ServiceNow configuration and customization

* Experience with ITSM and ITOM processes and best practices (ITIL, etc.)

* Experience with integration with other ServiceNow modules (CMDB, Asset Management, etc.)

* Experience with IT architecture and design principles

* Experience with scripting languages (JavaScript, etc.)

* Experience with data modeling and database design

Technical Expertise:

* ServiceNow ITSM Pro platform (Incident, Problem, Change, Service Request, etc.)

* ServiceNow ITOM platform (Discovery, Orchestration, Event Management, etc.)

* ITSM and ITOM processes and best practices (ITIL, etc.)

* ServiceNow configuration and customization

* Integration with other ServiceNow modules (CMDB, Asset Management, etc.)

* IT architecture and design principles

* Scripting languages (JavaScript, etc.)

* Data modeling and database design

Leadership and Collaboration:

* Serve as a technical advisor and subject matter expert for ITSM Pro and ITOM solutions

* Collaborate with cross-functional teams to resolve technical issues and implement solutions

* Provide technical guidance and mentorship to junior architects and implementation team members

* Facilitate design and implementation of flexible, scalable, and cost-effective solutionsPosition is offered by a no fee agency.
Not Specified
Pro Customer Service/Sales
✦ New
Salary not disclosed
Pelham, AL 1 day ago
Pro Customer Service/Sales | Home Depot

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro Customer Service/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro Customer Service/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.

Location: PELHAM, AL

Auto req ID: 155482BR

Job Type: Pro Customer Service/Sales

Requisition ID: 300043893

Not Specified
Sales Enablement Consultant - Pro Outside Sales
✦ New
Salary not disclosed
Mooresville, NC 1 day ago

Your Impact

The Sales Enablement consultant supports the success of Lowe’s Pro B2B Sales organization by developing and executing enablement programs, communications, and operational initiatives that improve sales effectiveness.


This role acts as a key liaison between sales leadership, communications, operations, and training teams to ensure the Pro sales organization has the tools, messaging, and resources needed to drive performance. The role partners closely with senior leadership to manage initiatives, implement new processes, and deliver enablement programs that support field sales teams.

This position offers high visibility across the organization and serves as a critical partner in helping the Pro sales organization scale and evolve.


What You Will Do

Sales Enablement & Training

  • Develop and implement training resources that support the onboarding and development of Pro Outside Sales Associates
  • Create scalable training materials including short-form videos, presentations, and enablement documentation
  • Partner with Lowe’s University and internal training teams to build structured enablement content
  • Identify skill gaps within the sales organization and recommend targeted training solutions

Program & Project Management

  • Lead cross-functional initiatives that support the Pro sales organization, ensuring projects are delivered on time and effectively adopted by the field
  • Partner with internal stakeholders across Sales Leadership, Operations, Marketing, Communications, and Merchandising to support program implementation
  • Manage project timelines, communications, and rollout plans for new sales initiatives

Sales Communications & Executive Support

  • Own and manage internal communications including newsletters, sales updates, and organizational messaging
  • Partner with the corporate communications team to deliver consistent messaging to field sales teams
  • Support executive leadership by gathering feedback, coordinating updates, and ensuring alignment on sales initiatives

Sales Program Support & Optimization

  • Monitor program adoption and effectiveness using data and feedback from the field
  • Leverage tools such as Salesforce and Excel to track performance and identify opportunities for improvement
  • Develop reporting and insights that help leadership optimize sales enablement programs


Minimum Qualifications

  • Bachelor’s degree in Business, Communications, Marketing, or a related field (or equivalent experience)
  • 5+ years of experience in sales enablement, sales operations, program management, or a related field
  • Strong project management skills with experience managing cross-functional initiatives
  • Excellent communication and presentation skills
  • Experience working with senior stakeholders and leadership teams
  • Advanced proficiency in Microsoft Excel and PowerPoint

Preferred Qualifications

  • Experience supporting B2B sales organizations
  • Experience in retail or distribution environments
  • Familiarity with Salesforce or CRM systems
  • Experience creating training programs, enablement content, or sales communications

Why This Role Is Unique

  • High visibility across the organization
  • Direct exposure to executive leadership
  • Opportunity to influence how the Pro sales organization operates and scales
  • Strong pathway for growth within Lowe’s
Not Specified
Wireless Sales Pro
✦ New
🏢 Acosta
Salary not disclosed
Orange, CA 1 day ago
Wireless Sales Pro

Premium operates wireless locations in over 1,300 wireless retail outlets via Walmart Supercenter, with a dedicated sales team of over 3,200 brand representatives. As one of Premium's wireless sales professionals, your retail efforts will sincerely connect shoppers with wireless products and solutions they want and need. Sales pros are the go-to wireless experts for our shoppers, closing sales through hustle, creativity, and problem-solving. We're hiring now!

What's in it for you?

  • Competitive hourly base rate with unlimited earnings potential.
  • Top 25% of sales professionals earn upwards of $20+ per hour (starting hourly rate + resulting commissions).
  • Freedom to use your authentic selling style.
  • Exciting opportunities for career advancement.
  • A culture of excellence and a team invested in coaching.
  • Health benefit plans include no-copay telemedicine, regardless of hours worked.

What will you do?

  • Meet and exceed sales goals by executing new phone sales, upgrades, and accessory bundling.
  • Proactively start conversations with Walmart customers.
  • Explain wireless solutions to buyers in simple, easy-to-understand terms.
  • Recommend personalized product baskets to buyers.
  • Teach shoppers how to enjoy new products through successful setup and activation.
  • Keep wireless planogram displays fully stocked and in flawless condition.

How will you succeed?

  • Motivating, coaching and leading your team members to complete the tasks at hand. Displaying a high-energy personality and natural ability to start conversations with shoppers.
  • Demonstrating resilience and resourcefulness in intercepting customers in a high-traffic environment.
  • Staying hungry to excel in an upcapped commission sales role.
  • Living up to Premium's name by providing fantastic service while displaying integrity.
  • Being able to stand/move around for 8-10-hour shifts.
  • Maintaining flexibility to work during peak times, including weekends, evenings, and most holidays.

What experience should you have?

Prior sales experience or existing knowledge of the wireless category is not mandatory, but you must be driven to learn.

So, are you Premium's next wireless sales pro?

#WeArePremium Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

Not Specified
Pro Sales Customer Care Representative
✦ New
Salary not disclosed
Dearborn 1 day ago
Pro Sales Customer Care Representative At Percepta, we bring first-class service across each market we support.

As a Pro Sales Customer Care Representative in Dearborn, MI, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.

What You'll Be Doing The Customer Care Representative is the initial contact for dealership personnel and vehicle owners.

The Customer Care Representative listens to customer inquiries and provides an accurate and timely response to the customer.

During a Typical Day, You'll Perform all Customer Care responsibilities with consistent reliability.

Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.

Document customer contacts.

Initiate outbound contacts as appropriate.

Provide online support for applications.

Utilize available resources to respond to internal and external customer inquiries.

Help identify process improvements and best practices for the team.

As applicable, answer email inquiries, web forms, etc.

within required time frames in a professional manner with accurate and timely information.

Identify and report all concerns regarding the program to the appropriate Senior Business Analyst, Team Leader, or Manager.

Meet or exceed performance expectations including but not limited to productivity, accessibility and quality assurance.

Adhere to and support all Percepta and client initiatives and company policies and procedures.

Attend and participate in team meetings.

Act as a mentor to less experienced teammates which include: Training new team members.

Act as a backup for a subject matter expert in the absence of the Sr.

Business Analyst and/or Team Leader.

Demonstrate leadership capabilities.

Complete training courses as directed by Operations and/or Training.

Complete additional tasks and projects as needed.

What You Bring to the Role High school diploma required.

College degree preferred or equivalent work experience required.

1
- 2 years of customer service experience required; does not need to be in a call center position.

Computer skills: experience working with multiple programs, ability to type.

Excellent customer service ability.

Ability to maneuver through various systems to provide the dealer with accurate information.

Displays professionalism and a positive attitude.

Ability to effectively communicate with customers, managers, and co-workers.

Strong written and oral communication.

Time management and organizational skills.

Willingness to take on new assignments.

Reliability.

Ability to multitask.

What You Can Expect Starting hourly rate of $16 Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Hours of Operation: Monday thru Saturday: 8 am to 8 pm About Percepta Established in 2000, Percepta has contact centers across the globe that proudly deliver a frictionless customer experience to our clients.

Our values are the heartbeat of our organization, and we live, breathe, and play by them everyday.

As a Percepta team member, you can expect: Culture of Service
- to be treated like you are the customer from day one.

Teamwork- belonging to a supportive family team environment that encourages growth, fosters trust and open communication, and acknowledges value of your contributions.

Respect- a team that is accountable, dependable and gives you their full attention.

Proactive- to surround yourself with solution-oriented people who strive to improve themselves, others, and the organization.

CareerGrowth
- lots of learning opportunities for aspiring minds Diversity
- be a part of our growing diverse and community-minded organization that is all about having fun! Competitive Compensation
- we take care of family, which is why we offer more than just competitive wages and great benefits.

Our programs offer incentives and promote physical, mental, and financial wellness.

As a condition of employment, Percepta requires all employees hired in the United States to successfully pass a background check and, depending on location and client program, a drug test.

Percepta is an Equal Opportunity Employer.

Please note that neither Percepta nor any of the agencies that recruit on our behalf will ever ask for any payments or personal information such as bank account details from applicants at any point in the recruitment process.

#LI-Onsite
Not Specified
Process Pro
✦ New
Salary not disclosed
Waterloo, Iowa 1 day ago
job summary:
A Process Pro is needed for an American corporation that manufactures agricultural, construction, and forestry machinery, diesel engines, drivetrains (axles, transmissions, gearboxes) used in heavy equipment, and lawn care equipment in the Waterloo, IA area. This role is focused on driving manufacturing efficiency through Six Sigma methodologies, cross-functional collaboration, and data-driven process optimization.

location: Waterloo, Iowa
job type: Contract
salary: $21.43 - 33.03 per hour
work hours: 8am to 5pm
education: Bachelors

responsibilities:

- Facilitates and implements process improvement projects of moderate complexity within specific business units.

- Applies Lean, Six Sigma, and change management methodologies to achieve measurable business results.

- Utilizes data tools and financial analysis to identify, analyze, and solve operational problems.

- Defines, clarifies, and documents business processes and rules to support strategic plans.

- Leads and mentors cross-functional project teams toward the implementation of new solutions.

- Identifies, implements, and monitors key performance metrics and target performance levels.

- Collaborates with diverse team members, including both union and salaried employees.

- Documents project progress and ensures that improvements are sustained after project closure.

- Evaluates alternative solutions and provides technical knowledge of business practices.

Skills:

- strong communication and presentation skills.

- Building relationships with Union and Salary employees.

- Smart Connected Factory experience including PowerBI, Tableau, Ignition.

Education and Experience:

- Bachelors Degree in Business/Management or Bachelors Degree in Engineering/Technology.

- 1+ year of manufacturing and/or operations experience.

- 1+ year of demonstrated team leadership and mentoring experience.

- 1+ year of managing and leading projects.

- 1+ year of continuous improvement.

qualifications:

- Experience level: Experienced
- Education: Bachelors

skills:
- Six Sigma
- Manufacturing
- Operations
- Tableau

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.
Not Specified
Document Review Attorney (Onsite Only)
Salary not disclosed

Ready to Rock Your Document Review Skills?

Hey legal eagles! Are you a newly licensed attorney looking for an exciting, long-term project that lets you flex your document review muscles? A fantastic firm in the Charleston, SC area is on the hunt for sharp onsite Document Review Attorneys to jump into an immediate, 6+ month gig. This isn't just another project; it's a chance to supercharge your resume and gain invaluable experience with a team that truly values you. Please note, if you have done extensive document review for Defense firms, you are likely conflicted out.

What You'll Be Doing as a Document Review Attorney (Your Superpower Moves!):

  • Sleuthing through documents with precision and speed, using Relativity or other cool e-discovery software.
  • Uncovering crucial information and sharing those "aha!" moments with your team leaders.
  • Crafting top-notch litigation documents, like those all-important Deposition Dossiers.
  • Tackling other fascinating tasks as your project leaders need a hand.

Who We're Searching For (Are You Our Next Superstar?):

  • You've got that shiny JD from an ABA-accredited law school.
  • You're either a licensed member of the SC Bar, or have a UBE score ready to transfer to SC, or are licensed in another state.
  • You're a detail-oriented dynamo – thorough, organized, and nothing gets past your eagle eyes.
  • You're a master of managing your time and can work independently like a pro.
  • Your communication skills, both written and verbal, are top-notch.
  • Bonus points if you're already a Relativity guru or have document review attorney experience, but no worries if not – we're ready to help you learn!
  • You've got that natural knack for problem-solving.

The Sweet Deal (What's In It For You!):

  • Competitive hourly rates ranging from $27 to $30.
  • Subsidized health insurance for our awesome full-time reviewers!

Be ready to pass a comprehensive conflicts check! And rest assured, your resume is held in the strictest confidence.

Think you're a fit? We can't wait to hear from you! Apply at : This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Not Specified
Utilization Review Nurse Health Plans-HP Utilization Mgmt (Hiring Immediately)
Salary not disclosed
Irving, TX 6 days ago
Description

Summary:

The Utilization Review Nurse is responsible for determining the clinical appropriateness of care provided to patients and ensuring proper hospital resource utilization of services. This nurse is responsible for performing a variety of pre-admission, concurrent, and retrospective UM related reviews and functions. They must competently and accurately utilize approved screening criteria (InterQual/MCG/Centers for Medicare and Medicaid Services “CMS” Inpatient List). They effectively and efficiently manage a diverse workload in a fast-paced, rapidly changing regulatory environment and are responsible for maintaining current and accurate knowledge regarding commercial and government payors and guidelines related to UM. This nurse effectively communicates with internal and external clinical professionals, efficiently organizes the financial insurance care of the patients, and relays clinical data to insurance providers and vendors to obtain approved certification for services. The Utilization Review Nurse collaborates as necessary with other members of the health care team to ensure the above according to the mission of CHRISTUS.

Responsibilities:

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • The prior authorization role completes an assessment of a proposed service to determine if the beneficiary has eligible coverage for the service and if it is medically necessary.
  • Promote quality, cost-effective outcomes through prior authorization and concurrent review of requested services for medical necessity based upon evidence-based clinical guidelines.
  • Identify and present cases of possible quality of care deviations, questionable admissions, and prolonged lengths of stay to the Medical Director for further determination.
  • Appropriately refer beneficiaries who have complex or chronic conditions, a need for transition of care, disease management support, or other identifiable needs for coordination of the beneficiary’s member’s health care for behavioral health care management.
  • Follow CHRISTUS Health Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent, or detect unauthorized disclosure of Protected Health Information (PHI).
  • Protect the confidentiality of data and intellectual property; assures compliance with national health information guidelines.
  • Analyze clinical information submitted by medical providers to evaluate the medical necessity, appropriateness, and efficiency of the use of medical services, procedures, and facilities.
  • Perform provider outreach to address post-hospital discharge services, redirection to in-network providers for appropriate steerage, durable equipment usage, and utilization of other medical services and/or procedures and other necessary telephonic follow-up.
  • Utilize the nursing process and critical thinking skills to provide oversight of services and evaluation of service options.
  • Ability to work in a variety of settings with culturally diverse communities with the ability to be culturally sensitive and appropriate. 
  • Must have excellent communication skills (written and verbal), clinical judgment, initiative, critical thinking, and problem-solving abilities.
  • Must be able to take after hour calls to meet business requirements as needed.

Job Requirements:

Education/Skills

  • Graduate of an accredited school of vocational nursing or equivalent required
  • Associate’s (ADN) or Bachelor’s (BSN) in Nursing preferred

Experience

  • 3 – 5 years of nursing experience preferred
  • Experience in Microsoft software (e.g., Outlook, Teams, Word, and Excel) required
  • General computer knowledge and capability to use computers required

Licenses, Registrations, or Certifications

  • LVN license in the state of employment or compact required
  • RN license in state of employment or compact preferred

 

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time

permanent
RN Clinical Review Nurse {167271}
Salary not disclosed
Alameda 6 days ago
Clinical Review Nurse Schedule for Clinical Review Nurse Monday – Friday | 8:00 AM – 5:00 PM Interview Process for Clinical Review Nurse One virtual interview Job Overview for Clinical Review Nurse We are seeking an experienced Clinical Review Nurse to support the investigation and resolution of complex member and provider grievances, appeals, and disputes .

This role is responsible for conducting detailed clinical reviews, evaluating medical necessity, and ensuring compliance with applicable regulatory requirements and organizational policies.

The Clinical Review Nurse will collaborate with internal teams and medical leadership to ensure timely and accurate resolution of cases while maintaining high standards of care and service.

Key Responsibilities for Clinical Review Nurse Conduct investigations and clinical reviews of member and provider grievances and appeals related to medical necessity .

Review prospective, inpatient, and retrospective medical records associated with denied services.

Summarize and present medical findings for Medical Directors, consultants, and external reviewers .

Apply clinical guidelines, policies, and benefit plan documentation when evaluating cases.

Prepare recommendations to uphold or overturn determinations and submit to the Medical Director for final approval.

Ensure appeals, grievances, and disputes are resolved within required regulatory timelines .

Evaluate requests for expedited review and determine urgency criteria.

Document case details and maintain accurate records within relevant tracking systems.

Draft written correspondence for members, providers, and regulatory entities .

Communicate with members, providers, and internal staff to support resolution of clinical concerns.

Identify potential quality-of-care concerns and escalate appropriately.

Serve as a clinical resource and subject matter expert to assist team members with appeals and grievance resolution.

Participate in additional projects and duties as assigned.

Essential Functions for Clinical Review Nurse Conduct thorough investigations of appeals, grievances, and provider disputes .

Evaluate the appropriateness of care within contractual, regulatory, and accreditation standards.

Identify system or process issues that may impact member care or service expectations and recommend improvements.

Perform documentation, reporting, and analytical tasks related to case reviews.

Maintain compliance with organizational policies, regulatory requirements, and professional standards .

Minimum Qualifications for Clinical Review Nurse Education / Licensing Active and unrestricted California Registered Nurse (RN) license Bachelor’s degree preferred Experience for Clinical Review Nurse Minimum 3 years of acute care clinical experience Minimum 2 years of appeals and grievances casework Preferred Experience for Clinical Review Nurse Utilization Management or Quality Management Experience applying standardized clinical guidelines Familiarity with Milliman Care Guidelines (MCG) , Managed Care, and NCQA standards Additional Details for Clinical Review Nurse No direct supervisory responsibilities Collaborative role working with clinical, operational, and leadership teams If you are an experienced nurse with strong clinical review and case evaluation skills and are looking to contribute to a team focused on quality care and regulatory excellence, we encourage you to apply.
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Not Specified
Registered Nurse Clinical Review-Hybrid-Los Angeles, California
Salary not disclosed
The Clinical Consultant – RN provides clinical leadership, consultation, and oversight across care management programs.

This role supports interdisciplinary care teams serving individuals with complex medical, behavioral health, and social needs, including people experiencing homelessness, serious mental illness, substance use disorders, chronic disease, and socioeconomic instability.

The Clinical Consultant – RN partners with Care Managers, Behavioral Health clinicians, Primary Care Providers, hospitals, Managed Care Plans, and community-based organizations to ensure high-quality, whole-person, and evidence-based care.

This position plays a critical role in care planning, clinical decision-making, transitions of care, medication management, quality improvement, and staff development while addressing social determinants of health and system barriers to care.

Essential Duties and Responsibilities Clinical Oversight & Consultation Provide clinical support and consultation to Care Managers, and interdisciplinary care teams across care management programs.

Serve as a clinical resource for chronic disease management, medication monitoring, and complex case review.

Guide staff in ensuring member safety and provide immediate consultation and escalation support for high-risk clinical situations.

Ensure clinical services align with evidence-based practices, regulatory standards, and program contracts, including requirements with Managed Care Plans (MCPs).

Care Planning & Coordination Provide clinical oversight and tracking of comprehensive intake assessments.

Participate in the development, review, and approval of patient-centered care plans, including initial plans and required updates.

Monitor progress toward care plan goals and recommend adjustments based on clinical findings and data.

Collaborate with Primary Care Providers, Behavioral Health clinicians, specialists, ACOs, MCOs, hospitals, and community partners to ensure services outlined in care plans are delivered.

Coordinate hospital admissions, discharges, and transitions of care to promote continuity, safety, and prevent avoidable readmissions.

Perform timely medication reconciliation following transitions of care and support medication adherence.

Data, Quality Improvement & Compliance Use data to evaluate outcomes of targeted interventions and assist in modifying care plans and care strategies accordingly.

Participate in quality improvement initiatives, audits, peer reviews, and program evaluations conducted by internal leadership, health plans, or external administrators.

Monitor continuous quality improvement measures through documentation review, clinical consultation, and chart audits.

Oversee charting and documentation standards to ensure compliance with contracts, program requirements, and organizational policies.

Documentation & Systems Complete and review care plans, assessments, and case notes using required systems (e.g., Salesforce, EHRs, or health plan platforms).

Maintain accurate, timely, and compliant documentation using SMART format where applicable.

Ensure confidentiality and compliance with HIPAA and all applicable federal and state regulations.

Staff Development & Team Collaboration Provide staff development training, coaching, and clinical guidance for care management staff.

Participate in weekly, bi-weekly, and monthly interdisciplinary care team meetings to review client progress, evaluate program effectiveness, and develop strategies to enhance care delivery.

Present cases and clinical insights during scheduled case conferences.

Attend required trainings, webinars, meetings, and conferences to maintain clinical excellence and program knowledge.

Support and expand programming that addresses social determinants of health and strengthens connections to community-based organizations.

Promote monthly health promotion topics and materials aligned with program priorities.

Expectations & Professional Standards Prioritize client health, safety, dignity, and self-determination.

Communicate with professionalism, tact, and cultural humility.

Demonstrate the ability to work under pressure and manage multiple complex priorities.

Maintain strict confidentiality and ethical standards.

Adapt effectively to change and support continuous improvement.

Model openness, honesty, accountability, and teamwork.

Demonstrate sensitivity to cultural, linguistic, and socioeconomic diversity.

Adhere to organizational safety policies, compliance standards, and guiding principles.

Required Qualifications Active and unrestricted Registered Nurse (RN) license in the State of California, in good standing.

Experience working with vulnerable populations, including individuals with histories of trauma, homelessness, substance use disorders, serious mental illness, or socioeconomic stress.

Strong clinical assessment, critical thinking, and problem-solving skills.

Comfort working autonomously in community-based and outreach settings.

Experience using data to track outcomes and measure performance.

Basic computer proficiency, including email, spreadsheets, and electronic documentation.

Valid California Driver’s License and proof of auto liability insurance meeting state of California minimum requirements.

Knowledge and applied practice of HIPAA compliance and healthcare regulations.

Preferred Qualifications Bilingual in English and Spanish.

Partners in Care Foundation is an equal opportunity employer.

We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.

It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.

All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
Not Specified
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