Flexispot Desktop Riser Jobs in Usa
389 positions found — Page 3
R
Senior Associate, Investment, OOH
🏢 RISE
Salary not disclosed
Rise is an award-winning, full-service Media Agency of Record that is backed by data and powered by people.
We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today.
This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.We're looking for talent like you who can continue to elevate our work and culture.General Purpose of Job: The primary role of the Sr Associate, Investment, OOH is to bring an approved OOH strategy to life.
The successful Sr Associate will possess the ability to understand a campaign's objectives and produce an OOH media plan that delivers upon those objectives.
The Sr.
Associate will be responsible for an OOH campaign's entire lifecycle: from planning to activation to reconciliation, ensuring flawless execution along the way.The ideal candidate for this position has a passion for and experience with OOH media, the ability to balance multiple projects and deadlines, a knack for negotiation and problem solving, and an eye for detail, organization, and creativity Key Responsibilities:Develop creative and innovative OOH recommendations that effectively deliver on the approved strategy of assigned OOH campaigns including budget, KPIs, priority markets, audience segments, and more; push the boundaries of what is possible Manage the OOH planning process including media partner research, requesting partner proposals, reviewing inventory, negotiating rates and holds, building client-facing presentations, presenting final recommendations both internally and externally, and more Steward the OOH activation process on client-approved OOH campaigns Oversee the internal media authorization process, build and submit partner contracts, traffic creative (as appropriate), manage the spec and printing process, deliver posting instructions, manage proof-of-performance, and more Manage post-campaign requirements, including campaign recapping, makegood negotiation, billing, data reporting needs and more Provide campaign performance when needed Regularly attend OOH media partner meetings and elevate new opportunities and ideas when relevant Maintain understanding of the larger OOH industry, stay in touch with industry news, and be an advocate for OOH channel innovationEducation:Bachelor's degree (communications, marketing, advertising or business) Ability to speak, read and write the English languageExperience:4+ years of relevant work experience in media planning, buying, or selling – agency or media partner side – ideally in OOH media Experience developing OOH campaigns for large scale clients (local / regional / national) preferredKnowledge, Skills & Abilities:Understanding of the OOH industry, OOH planning and activation process, and larger media landscape within the agency Experience with common OOH planning platforms and tools like DoMedia, AdQuick, Geopath, or comparable platforms Experience with OOH aggregators a plus Comfortable with media math and negotiation Proficient with Microsoft Office applications including Excel and PowerPoint Detail oriented, with exceptional organizational and multi-tasking skills Strong verbal and written communication skills to effectively interact with media partners, internal teams, and clients Comfortable presenting planned OOH media campaigns both internally and externally Ability to work well within a fast-paced, team-oriented, and collaborative environment Ability to adapt plans due to changes in client objectives, priorities or budgets while minimizing impact on project momentumEmployees can be expected to be paid an annualized salary range of $65,000
- $75,000, based on variations in knowledge, skills, experience and market conditions.
#LI-MW1Rise and Quad are proud to be an equal opportunity employers.
We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace.
Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws.
Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today.
This approach, with transparency at its core, specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.We're looking for talent like you who can continue to elevate our work and culture.General Purpose of Job: The primary role of the Sr Associate, Investment, OOH is to bring an approved OOH strategy to life.
The successful Sr Associate will possess the ability to understand a campaign's objectives and produce an OOH media plan that delivers upon those objectives.
The Sr.
Associate will be responsible for an OOH campaign's entire lifecycle: from planning to activation to reconciliation, ensuring flawless execution along the way.The ideal candidate for this position has a passion for and experience with OOH media, the ability to balance multiple projects and deadlines, a knack for negotiation and problem solving, and an eye for detail, organization, and creativity Key Responsibilities:Develop creative and innovative OOH recommendations that effectively deliver on the approved strategy of assigned OOH campaigns including budget, KPIs, priority markets, audience segments, and more; push the boundaries of what is possible Manage the OOH planning process including media partner research, requesting partner proposals, reviewing inventory, negotiating rates and holds, building client-facing presentations, presenting final recommendations both internally and externally, and more Steward the OOH activation process on client-approved OOH campaigns Oversee the internal media authorization process, build and submit partner contracts, traffic creative (as appropriate), manage the spec and printing process, deliver posting instructions, manage proof-of-performance, and more Manage post-campaign requirements, including campaign recapping, makegood negotiation, billing, data reporting needs and more Provide campaign performance when needed Regularly attend OOH media partner meetings and elevate new opportunities and ideas when relevant Maintain understanding of the larger OOH industry, stay in touch with industry news, and be an advocate for OOH channel innovationEducation:Bachelor's degree (communications, marketing, advertising or business) Ability to speak, read and write the English languageExperience:4+ years of relevant work experience in media planning, buying, or selling – agency or media partner side – ideally in OOH media Experience developing OOH campaigns for large scale clients (local / regional / national) preferredKnowledge, Skills & Abilities:Understanding of the OOH industry, OOH planning and activation process, and larger media landscape within the agency Experience with common OOH planning platforms and tools like DoMedia, AdQuick, Geopath, or comparable platforms Experience with OOH aggregators a plus Comfortable with media math and negotiation Proficient with Microsoft Office applications including Excel and PowerPoint Detail oriented, with exceptional organizational and multi-tasking skills Strong verbal and written communication skills to effectively interact with media partners, internal teams, and clients Comfortable presenting planned OOH media campaigns both internally and externally Ability to work well within a fast-paced, team-oriented, and collaborative environment Ability to adapt plans due to changes in client objectives, priorities or budgets while minimizing impact on project momentumEmployees can be expected to be paid an annualized salary range of $65,000
- $75,000, based on variations in knowledge, skills, experience and market conditions.
#LI-MW1Rise and Quad are proud to be an equal opportunity employers.
We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace.
Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws.
Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
Not Specified
S
Sr Associate, Investment, Broadcast
Salary not disclosed
Rise is an award-winning , full-service Media Agency of Record that is backed by data and powered by people.
We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today.
This approach, with transparency at its core , specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.
We're looking for talent like you who can continue to elevate our work and culture.
The Senior Associate, Broadcast Investment is responsible for all aspects of broadcast media management (audio and video) for assigned clients, including negotiation, placement, management and reconciliation for assigned clients.
The Senior Associate works closely with the Manager and Director to ensure buy goals are met.
The Senior Associate must maintain quality control of all client activations and encourage team productivity as well as collaborate with our internal and external teams, clients and partners.
KEY RESPONSIBILITIES:
* Effectively manage all aspects of broadcast buys (audio and video) including negotiation, execution, maintenance, reconciliation, reporting and vendor management
* Collaborate with planners to aid the development of media plans for assigned clients
* Engage and implement all client-approved plans (ongoing)
* Foster and implement positive, collaborative, proactive communication with Account Management, Creative and Integrated Planning teams (via in-person, phone or email)
* Maintain a solid understanding of clients' brands/products/markets/and target audiences
* Ensure accountability of client investment including posting of buys, reporting, make-good / discrepancy management and invoice reconciliation
* Create, implement and support best practices across the team and within the department; identify areas for operational efficiencies and leverage Rise tools and technology for the benefit of our clients
* Foster accountability and ownership of client portfolio; marshal resources, as necessary, to ensure work is completed accurately and timely; lead and direct the work of other support staff, as appropriate
* Anticipate client needs in response to changing media and market landscapes by providing proactive info and solutions
* Meet tight deadlines within established budgets
* Miscellaneous projects / duties, as assigned or requested by DirectorEducation:
* Bachelor's degree (communications, marketing, advertising, or business) or a combination of an Associate's degree and related work experience
* Ability to speak, read and write the English languageExperience:
* 5+ years of progressive media buying experience along with audio (OTA) and video (linear and non-linear) planning, buying and execution desired
* Proficiency in MediaOcean/Spectra and Microsoft Office (Excel, PowerPoint, Word); knowledge in research/data tools (SQAD, Vivvix, Nielsen, comScore, PrimeLingo, etc.) desired
* Strong interpersonal skills as well as verbal and written communication skills to effectively interact with all clients and vendors, and all levels of the organization
* Proven track record of successfully delivering savings (ongoing) and advantaged audio / video campaigns
* Demonstrated understanding of media planning concepts such as reach, frequency, frequency management, impression share, ROI, ROAS, and other KPIs
* Strong media and vendor management skills along with demonstrated leadership and collaboration skills
* Relentless focus on client satisfaction with proven ability to exceed client expectations
* Strong analytical skills and command of media buying, research and reporting resource and tools
* Working knowledge of other media a plus (i.e.
digital, print, search, social, OOH, etc.)
* Passion for a purpose-driven, team oriented, client-first, cross-functional cultureKnowledge, Skills & Abilities:
* Proficient with Microsoft Office applications; advanced Microsoft Excel experience a plus
* Ability to stay calm under pressure and maintain Rise's professional standards when dealing with clients and vendors
* Passion for a purpose-driven, team oriented, client-first, cross-functional culture
* Possesses a desire for excellence and a passion to succeed in a rapid-paced, deadline-committed environment where everyone is expected to be hands-on
* Exhibits sound business judgment to navigate through everyday client and team challenges
* Aptitude for problem-solving with the ability to identify solutions that result in positive outcomes
* Ability to summarize details and information for peer and management reviewEmployees can be expected to be paid an annualized salary range of $60,000
- $75,000, based on variations in knowledge, skills, experience and market conditions.
LI-MW1Rise and Quad are proud to be an equal opportunity employers.
We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace.
Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws.
Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today.
This approach, with transparency at its core , specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.
We're looking for talent like you who can continue to elevate our work and culture.
The Senior Associate, Broadcast Investment is responsible for all aspects of broadcast media management (audio and video) for assigned clients, including negotiation, placement, management and reconciliation for assigned clients.
The Senior Associate works closely with the Manager and Director to ensure buy goals are met.
The Senior Associate must maintain quality control of all client activations and encourage team productivity as well as collaborate with our internal and external teams, clients and partners.
KEY RESPONSIBILITIES:
* Effectively manage all aspects of broadcast buys (audio and video) including negotiation, execution, maintenance, reconciliation, reporting and vendor management
* Collaborate with planners to aid the development of media plans for assigned clients
* Engage and implement all client-approved plans (ongoing)
* Foster and implement positive, collaborative, proactive communication with Account Management, Creative and Integrated Planning teams (via in-person, phone or email)
* Maintain a solid understanding of clients' brands/products/markets/and target audiences
* Ensure accountability of client investment including posting of buys, reporting, make-good / discrepancy management and invoice reconciliation
* Create, implement and support best practices across the team and within the department; identify areas for operational efficiencies and leverage Rise tools and technology for the benefit of our clients
* Foster accountability and ownership of client portfolio; marshal resources, as necessary, to ensure work is completed accurately and timely; lead and direct the work of other support staff, as appropriate
* Anticipate client needs in response to changing media and market landscapes by providing proactive info and solutions
* Meet tight deadlines within established budgets
* Miscellaneous projects / duties, as assigned or requested by DirectorEducation:
* Bachelor's degree (communications, marketing, advertising, or business) or a combination of an Associate's degree and related work experience
* Ability to speak, read and write the English languageExperience:
* 5+ years of progressive media buying experience along with audio (OTA) and video (linear and non-linear) planning, buying and execution desired
* Proficiency in MediaOcean/Spectra and Microsoft Office (Excel, PowerPoint, Word); knowledge in research/data tools (SQAD, Vivvix, Nielsen, comScore, PrimeLingo, etc.) desired
* Strong interpersonal skills as well as verbal and written communication skills to effectively interact with all clients and vendors, and all levels of the organization
* Proven track record of successfully delivering savings (ongoing) and advantaged audio / video campaigns
* Demonstrated understanding of media planning concepts such as reach, frequency, frequency management, impression share, ROI, ROAS, and other KPIs
* Strong media and vendor management skills along with demonstrated leadership and collaboration skills
* Relentless focus on client satisfaction with proven ability to exceed client expectations
* Strong analytical skills and command of media buying, research and reporting resource and tools
* Working knowledge of other media a plus (i.e.
digital, print, search, social, OOH, etc.)
* Passion for a purpose-driven, team oriented, client-first, cross-functional cultureKnowledge, Skills & Abilities:
* Proficient with Microsoft Office applications; advanced Microsoft Excel experience a plus
* Ability to stay calm under pressure and maintain Rise's professional standards when dealing with clients and vendors
* Passion for a purpose-driven, team oriented, client-first, cross-functional culture
* Possesses a desire for excellence and a passion to succeed in a rapid-paced, deadline-committed environment where everyone is expected to be hands-on
* Exhibits sound business judgment to navigate through everyday client and team challenges
* Aptitude for problem-solving with the ability to identify solutions that result in positive outcomes
* Ability to summarize details and information for peer and management reviewEmployees can be expected to be paid an annualized salary range of $60,000
- $75,000, based on variations in knowledge, skills, experience and market conditions.
LI-MW1Rise and Quad are proud to be an equal opportunity employers.
We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace.
Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws.
Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
Not Specified
R
Director, Investment, Social
Salary not disclosed
Rise is anaward-winning , full-serviceMedia Agency of Recordthat is backed by data and powered by people.
We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today.
This approach, withtransparency at its core , specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.We're looking for talent like you who can continue to elevate our work and culture.Location: Chicago, 4 days in officeGENERAL PURPOSE OF JOBTheDirector, Social Investmentis responsible for managing a team of paid social experts that activate and manage social campaigns across all social platforms.
You will be trusted to oversee a growing client portfolio and collaborate with other team members to deliver innovative solutions to the book of business.
This role will also be focused on helping Rise drive revenue growth through three core areas:Partnering with the Account Management team mapped to their respective portfolio of accounts to retain current business through delivering a remarkable experience and superior results.Working in full collaboration with the Account Management team to grow pre-existing Rise revenue through uncovering and tactically up-selling strategic client growth opportunities, an emphasis on cross-channel or full-funnel growth initiativesSupporting new business revenue growth by partnering with Business Development, Account Management, Media Strategy and other channel leaders on new business initiativesAs part of accomplishing the above objectives, the Director, Social Investment will be expected to successfully and fluidly operate across a wide variety of internal and external situations ranging from coaching internal channel managers on complex strategic initiatives, to pitching C-Level client contacts on new business opportunities, to working with Client Partners to craft compelling narratives in order to sell-through strategic growth initiatives.In addition, this individual must be well-spoken, have strong presentation skills, understand client relationship/risk management, be comfortable managing a high performance team and overseeing large complex accounts with multiple stakeholders in a fast-paced work environment.The right candidate will be passionate about social media and its importance in the consumer journey and marketing funnel.
They must have an astute understanding of the social landscape
- including all channels, technologies, platforms, etc.
and be a leader promoting collaboration and ideation.As a supervisor, the Director will oversee employee development and retention, including training and goal setting, and lead the team in ensuring ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness.
Additionally, this individual is an expert at process / project management to efficiently create processes that can be scaled across multiple accounts or teams.KEY RESPONSIBILITIES:Establish a center of excellence that efficiently executes paid social initiatives while driving innovation aligned to business goals.Develop and execute social strategies for both evergreen and event-based campaigns, working closely with internal / external stakeholdersProvide strategic guidance to clients; anticipate and address client needs and challenges; plan and develop measurable programs that are on strategy, within budget and exceed client objectives marked by clear success criteria (pre and post campaign) and benchmarksDevelop social strategies utilizing knowledge, experience, and strong analytical skills to extract insights from campaign data and provide well-developed quantitatively based recommendations to accomplish client goals and objectivesOptimize targeting, segmentation, and performance across product categories, audiences / personas, and industries, continuously analyzing data and making recommendations for improvementDrive digital marketing innovation by harnessing AI-driven automation, emerging technologies, and cutting-edge industry best practices to position Rise as a leader in socialManage financials, including budget allocation, client billing, team billability and account profitabilityDeliver insightful and persuasive presentations to clients and prospectsOwn execution accuracy across all team membersResponsible for managing a team of direct reports (remote and across all Rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retentionOverall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issuesCollaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflowsBe a thought-leader; proactively advise on social trends, tools, technologies, and recommend direction for investment and implementation; seek opportunities to vet and test new technologiesPartner with the Director, Partnerships to cultivate strong relationships with social partners, including responsibility for JBP stewardship, as assignedJOB REQUIREMENTSAppropriate education and / or experience may be substituted on an equivalent basisEducation:Bachelor's degree (communications, marketing, advertising, or business)Ability to speak, read and write the English languageCertifications:Certificates in Meta, TikTok, Snap, YouTube required; experience with other social / social adjacent platforms a plus (X, Reddit, LinkedIn, Pintrest, etc.)Experience:10+ years relevant work experience in digital / social marketing; agency experience a plus5+ years of experience tactically managing campaigns in-platformExperience in / familiarity with additional digital channels (Programmatic, SEO, Affiliate, or Paid Search) is a plusExpert usage of Microsoft Office suite, with strong emphasis on ExcelExperience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologiesExperience developing, managing and leading high performance teams requiredStrong relationships with publisher and technology partnersExpert knowledge of the importance and role of social within a media plan and how to leverage its strengthsClient-facing and/or C-level track recordExperience participating in new business pitches, both behind-the-scenes and in-the-roomKnowledge, Skills & Abilities:Proficient in social tactics and strategiesDemonstrated experience managing strategy for large, complex clients with minimums of $5M+ spend per year while being held to strict client goalsStrong analytical capabilities with aptitude to understand technical nuances associated with various media buying platforms in order to improve client resultsProven experience in developing ongoing processes that positively impacted the profitability / efficiency of an account / teamProven experience facilitating and initiating creative thinking in the digital space: content, media, social, activationEstablishes self as a trusted resource by developing relationships with key internal and external stakeholdersDedication to completing projects and tasks with passion and a relentless pursuit of excellence; ability to excel in a complex and changing marketplaceAbility to identify / recruit / retain top talent; experience positively managing personnel issuesSuperior oral and written communication skills; focus on fostering strong, collaborative relationships at a tactical levelHigh comfort level participating in brainstorms and ideation sessionsAbility to work with a team to think tactically and execute accurately in order to align media execution with client needsPassion and desire to continue media and channel education by completing ongoing training and certification programs for platforms, media, leadership and other business skillsTravel: Employees can be expected to be paid an annualized salary range of $120,000-$130,000, based on variations in knowledge, skills, experience and market conditions.#LI-DP1 Rise and Quad are proud to be an equal opportunity employers.
We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace.
Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws.
Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
We create omnichannel experiences using our proprietary tech stack and advanced analytics capabilities to help solve the unique struggles brands face today.
This approach, withtransparency at its core , specializes in omnichannel media, commerce and retail media, advanced in-home media, as well as content and creator marketing.We offer "Risers" the opportunity to work in an ever-evolving industry that will foster learning and development, provide an innovative work environment with diverse projects and clients, career advancement paths a collaborative team environment, corporate social responsibility initiatives, an inclusive and diverse culture, plus association with a reputable media agency.We're looking for talent like you who can continue to elevate our work and culture.Location: Chicago, 4 days in officeGENERAL PURPOSE OF JOBTheDirector, Social Investmentis responsible for managing a team of paid social experts that activate and manage social campaigns across all social platforms.
You will be trusted to oversee a growing client portfolio and collaborate with other team members to deliver innovative solutions to the book of business.
This role will also be focused on helping Rise drive revenue growth through three core areas:Partnering with the Account Management team mapped to their respective portfolio of accounts to retain current business through delivering a remarkable experience and superior results.Working in full collaboration with the Account Management team to grow pre-existing Rise revenue through uncovering and tactically up-selling strategic client growth opportunities, an emphasis on cross-channel or full-funnel growth initiativesSupporting new business revenue growth by partnering with Business Development, Account Management, Media Strategy and other channel leaders on new business initiativesAs part of accomplishing the above objectives, the Director, Social Investment will be expected to successfully and fluidly operate across a wide variety of internal and external situations ranging from coaching internal channel managers on complex strategic initiatives, to pitching C-Level client contacts on new business opportunities, to working with Client Partners to craft compelling narratives in order to sell-through strategic growth initiatives.In addition, this individual must be well-spoken, have strong presentation skills, understand client relationship/risk management, be comfortable managing a high performance team and overseeing large complex accounts with multiple stakeholders in a fast-paced work environment.The right candidate will be passionate about social media and its importance in the consumer journey and marketing funnel.
They must have an astute understanding of the social landscape
- including all channels, technologies, platforms, etc.
and be a leader promoting collaboration and ideation.As a supervisor, the Director will oversee employee development and retention, including training and goal setting, and lead the team in ensuring ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness.
Additionally, this individual is an expert at process / project management to efficiently create processes that can be scaled across multiple accounts or teams.KEY RESPONSIBILITIES:Establish a center of excellence that efficiently executes paid social initiatives while driving innovation aligned to business goals.Develop and execute social strategies for both evergreen and event-based campaigns, working closely with internal / external stakeholdersProvide strategic guidance to clients; anticipate and address client needs and challenges; plan and develop measurable programs that are on strategy, within budget and exceed client objectives marked by clear success criteria (pre and post campaign) and benchmarksDevelop social strategies utilizing knowledge, experience, and strong analytical skills to extract insights from campaign data and provide well-developed quantitatively based recommendations to accomplish client goals and objectivesOptimize targeting, segmentation, and performance across product categories, audiences / personas, and industries, continuously analyzing data and making recommendations for improvementDrive digital marketing innovation by harnessing AI-driven automation, emerging technologies, and cutting-edge industry best practices to position Rise as a leader in socialManage financials, including budget allocation, client billing, team billability and account profitabilityDeliver insightful and persuasive presentations to clients and prospectsOwn execution accuracy across all team membersResponsible for managing a team of direct reports (remote and across all Rise locations) with accountability for all aspects of team oversight, including employee onboarding, employee training, employee performance (accountability and behavior), employee retentionOverall control of workflow and assigned responsibilities within the team; oversee the progress of all projects and provide assistance, where necessary, to ensure timely completion; quickly and tactfully troubleshoot employee and client issuesCollaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflowsBe a thought-leader; proactively advise on social trends, tools, technologies, and recommend direction for investment and implementation; seek opportunities to vet and test new technologiesPartner with the Director, Partnerships to cultivate strong relationships with social partners, including responsibility for JBP stewardship, as assignedJOB REQUIREMENTSAppropriate education and / or experience may be substituted on an equivalent basisEducation:Bachelor's degree (communications, marketing, advertising, or business)Ability to speak, read and write the English languageCertifications:Certificates in Meta, TikTok, Snap, YouTube required; experience with other social / social adjacent platforms a plus (X, Reddit, LinkedIn, Pintrest, etc.)Experience:10+ years relevant work experience in digital / social marketing; agency experience a plus5+ years of experience tactically managing campaigns in-platformExperience in / familiarity with additional digital channels (Programmatic, SEO, Affiliate, or Paid Search) is a plusExpert usage of Microsoft Office suite, with strong emphasis on ExcelExperience building media plans and determining budget allocation on a yearly and monthly basis using different forecasting methodologiesExperience developing, managing and leading high performance teams requiredStrong relationships with publisher and technology partnersExpert knowledge of the importance and role of social within a media plan and how to leverage its strengthsClient-facing and/or C-level track recordExperience participating in new business pitches, both behind-the-scenes and in-the-roomKnowledge, Skills & Abilities:Proficient in social tactics and strategiesDemonstrated experience managing strategy for large, complex clients with minimums of $5M+ spend per year while being held to strict client goalsStrong analytical capabilities with aptitude to understand technical nuances associated with various media buying platforms in order to improve client resultsProven experience in developing ongoing processes that positively impacted the profitability / efficiency of an account / teamProven experience facilitating and initiating creative thinking in the digital space: content, media, social, activationEstablishes self as a trusted resource by developing relationships with key internal and external stakeholdersDedication to completing projects and tasks with passion and a relentless pursuit of excellence; ability to excel in a complex and changing marketplaceAbility to identify / recruit / retain top talent; experience positively managing personnel issuesSuperior oral and written communication skills; focus on fostering strong, collaborative relationships at a tactical levelHigh comfort level participating in brainstorms and ideation sessionsAbility to work with a team to think tactically and execute accurately in order to align media execution with client needsPassion and desire to continue media and channel education by completing ongoing training and certification programs for platforms, media, leadership and other business skillsTravel: Employees can be expected to be paid an annualized salary range of $120,000-$130,000, based on variations in knowledge, skills, experience and market conditions.#LI-DP1 Rise and Quad are proud to be an equal opportunity employers.
We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace.
Rise and Quad do not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws.
Rise and Quad also prohibit harassment of applicants and employees based on any of these protected categories.
Not Specified
T
Design Engineer (Fire Alarm)
🏢 Tiello
Salary not disclosed
Job Title: Fire Protection Systems Designer
Location: Philadelphia or Lehigh Valley PA
Compensation: $80,000 - $100,000
Benefits:
- Medical, dental, vision insurance
- Life and disability insurance
- 401(k) with company match
- Paid time off and holidays
- Tuition reimbursement
- NICET certification incentives
- Ongoing training and professional development opportunities
- Advancement opportunities within a growing organization
Company Overview:
Tiello is partnered with a leading Fire Protection Contractor specializing in fire alarm, fire suppression, and special hazard systems, in their search for a Fire Protection Systems Designer to support commercial, industrial, and special hazard projects.
Role Summary:
The ideal candidate will have 3–5+ years of experience in fire protection system design and drafting and will be responsible for preparing accurate, code-compliant drawings and supporting projects from design through closeout. This role collaborates closely with engineering, sales, project management, and field teams to ensure designs are technically sound and buildable.
Project Type:
- Commercial facilities
- Industrial facilities
- Special hazard environments
- Fire alarm systems
- Clean agent and suppression systems
Job Responsibilities:
- Prepare detailed drawings for fire protection, fire suppression, and fire alarm systems using AutoCAD
- Develop system layouts including detection devices, notification appliances, control panels, and releasing panels
- Design clean agent and special hazard suppression systems
- Produce riser diagrams, schematics, and sequence of operations documentation
- Ensure compliance with NFPA standards (including NFPA 13, 72, 2001) and AHJ requirements
- Review project specifications to validate required design criteria
- Prepare and coordinate submittal packages for AHJ and client review
- Maintain organized drawing files, revision controls, and documentation databases
- Support installation and commissioning teams with design revisions and technical clarification
- Utilize manufacturer-specific software for alarm and suppression system layouts
- Stay current with fire protection codes, technology updates, and industry standards
Qualifications/Requirements:
- High School Diploma or GED required; technical degree in drafting, engineering technology, or related field preferred
- 3–5+ years of fire protection system design or drafting experience
- Proficiency in AutoCAD
- Working knowledge of applicable NFPA codes
- Familiarity with AHJ submittal processes
- Strong attention to detail and ability to manage multiple projects
- NICET certification (or actively pursuing) preferred
- Experience with clean agent or special hazard systems preferred
- Eligibility to work in the U.S.
Tiello LLC is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Not Specified
District Sales Representative - Bradenton/Sarasota
✦ New
Salary not disclosed
WHY THIS POSITION:
- No sales center or warehouse to manage
- Less than 3% turnover
- Monday - Friday Schedule
- Work from Home
- Company Car
- Family Company, Privately Owned
McKee Foods is a privately held, family-run company. McKee bakes and sells America’s leading snack cake brand, Little Debbie, with annual sales $1 Billion+. The ideal candidate will possess direct-store delivery (DSD) sales growth in food, beverage, grocery, or retail environment as a District Sales Manager, Route Sales Representative, Territory Sales Manager, Market Sales Lead, Team Lead, Merchandising Supervisor, Grocery Manager.
Highlights
- Growth : Company is experiencing record sales and continual growth nationwide.
- Stability : Privately held company, nearly 30% of the workforce has been with the organization for 20 years or more. The company has less than 3% turnover nationwide.
- Values: Faith-based / family owned company.
- Award winning! Best Overall Place to Work, Best Food/Beverage Mfg Employer, Best Industrial Mfg Employer
What You’ll Do As a District Sales Representative
- The District Sales Representative is responsible for customer development, customer relations and communication with independent wholesale distributors and retailers. Provide sales assistance to distributors and assist them with growing sales of snack cake products.
Responsibilities Of a District Sales Representative
- Build strong business relationships with each independent distributor in the district through sales assistance.
- Recruit and appoint quality candidates for distributorships.
- Offer quality orientation to new independent distributors.
- Act as liaison between McKee Foods and independent distributors.
- Develop good relationships with retailers in the district.
- Gain authorizations for products/product lines, space and promotions with retailers.
- Communicate with independent distributors on a regular basis.
- Encourage and assist independent distributors with developing business plans.
- Operate a company sales territory when needed and bring the DSR balance to zero within four weeks of ending the territory.
- Assist Distributor Accounts and Retail Accounts Receivable.
- Comply with FSO practices and procedures.
- Operate a company vehicle on a daily basis.
- Communicate job information to accomplish work tasks.
- Exercise personal safety on the job and demonstrate a commitment to the safety of others and our products.
What You’ll Need As a District Sales Representative
- 2+ years of account management and or sales leadership experience in the food & beverage or grocery industry.
- Territory includes St. Petersburg, Riverview, Bradenton, Sarasota, Palmetto, Siesta Key, Osprey, Laurel, Nokomis, Wauchula, Avon Park. Job holder required to live within the district or willing and able to relocate upon job acceptance.
- Ability to develop accounts and build rapport with new and existing clients and distributors.
- Solid MS Office Skills.
- Ability to work from home.
- Early riser – days typically start at 4:00 AM
- Clear driver’s record.
- Advanced degree, training, or military experience is highly preferred.
Not Specified
P
Production Supervisor
✦ New
Salary not disclosed
Heartland Wood Products has been producing unique products for over 30 years. Our customers include cabinet shops, flooring retailers/distributors, homebuilders, lumber yards, and more. We are seeking an experienced professional woodworker to lead our team, and provide high quality custom wood products to our customers, while striving to achieve the highest degree of efficiency and the least amount of waste.
Job description
Position: Production Supervisor
Responsibilities:
- Build treads, risers, butcher block items, table tops, panels, moldings and other custom wood items from lumber
- Operate rip saws, chop saws, glue presses, CNC, shaper, planer/sander and other power equipment
- Effectively lead a team of highly skilled wood workers to achieve established KPI’s, while fostering a positive teamwork-based work environment
- Participate in various continuous improvement related projects
- Maintain on-time delivery of customer orders
- Effectively manage inventory based on lean manufacturing principles
- Ensure all work is completed accurately, on time, and to high quality standards
Skills:
- Proficient in woodworking techniques, including measuring, cutting, and shaping wood
- Strong leadership and communication skills
- Production planning and scheduling experience
- Familiarity with throughput and bottleneck analyzation
- Capacity planning/scheduling and labor allocation experience
- Inventory management experience (lumber, WIP, finished goods)
- Lean manufacturing principles (5S, flow, waste reduction)
- Knowledge of different types of wood and their characteristics
- Ability to read and interpret blueprints and technical drawings
- Familiarity with using hand tools and power tools for woodworking
- Attention to detail and ability to work with precision
- Strong problem-solving skills to troubleshoot issues during the woodworking process
- Experience operating a molder is preferred but not required
Hours:
- Mon-Thur. 6:30 a.m.-3:30 p.m. and Fri 6:30 a.m.-12:30 p.m.
- Paid major holidays
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Profit sharing
Not Specified
V
Commissioning Engineer
Salary not disclosed
Job Title: Commissioning Engineer
Location: Sterling, VA
About Us
At Vertical Mechanical Group (VMG), we are dedicated to delivering top-tier projects in the Mechanical and Plumbing sector. We pride ourselves on innovation, quality, and teamwork. As we continue to grow, we are seeking a talented and motivated Commissioning Engineer to join our dynamic team.
We are looking for a detail-oriented and driven Commissioning Engineer to join our commissioning team. This position reports directly to the Commissioning Manager and plays a critical role in ensuring the quality and performance of our mechanical and plumbing systems. The ideal candidate will have a strong background in mechanical and plumbing systems, excellent problem-solving skills, and the ability to manage multiple tasks effectively.
Objective
The primary objective of this position is to oversee the installation, commissioning, and maintenance of Building Automation Systems (BAS) and HVAC controls across our commercial projects. This leadership role is essential to ensuring projects are completed on time, within budget, and to the highest standards of quality and performance.
Key Responsibilities
Field Management Responsibilities
- Lead and manage the installation and commissioning of BAS and HVAC control systems for commercial projects.
- Supervise and provide guidance to technicians, subcontractors, and other team members to ensure seamless project execution.
- Coordinate with project managers, engineers, and contractors to align with project goals and deliverables.
- Troubleshoot and resolve technical issues related to BAS and control systems.
- Perform calibration, configuration, service, and maintenance of controls and subsystems.
- Conduct routine system updates, troubleshooting, and utilize diagnostic tools to resolve issues in a timely manner.
- Ensure compliance with all safety protocols, project specifications, and industry standards.
- Inspect, test, and verify control systems to ensure optimal performance and adherence to design specifications.
Engineering Responsibilities
- Develop detailed control system submittals outlining control strategies, network architecture, and integration requirements. Prepare system schematics, wiring diagrams, and riser diagrams to support project implementation.
- Review project design documents, specifications, and sequence of operations to validate alignment with project scope and operational objectives.
- Identify discrepancies or inefficiencies in control sequences and propose optimizations to improve system performance.
- Coordinate with procurement and project teams to ensure timely and cost-effective acquisition of materials.
Qualifications
- Proven experience in Building Automation Systems (BAS) and HVAC controls.
- Familiarity with Schneider, JCI, Siemens, Pritchett, or NAVSys control systems or platforms.
- Strong leadership and team management skills.
- Proficiency with major control platforms such as Trane, Siemens, Johnson Controls, or Honeywell.
- Exceptional troubleshooting and problem-solving abilities.
- Excellent communication skills for both technical and client-facing interactions.
- Knowledge of industry standards, codes, and regulations.
- Ability to manage multiple projects and priorities effectively.
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field.
- Certifications in BAS or HVAC controls preferred.
Not Specified
Field Support Senior Practitioner- Colorado Springs - 6153160
Salary not disclosed
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
Not Specified
Field Support Practitioner - Colorado Springs - 6153167
🏢 Accenture
Salary not disclosed
Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
Not Specified
C
Quality Technician II
Salary not disclosed
Job Title: Quality Technician II Location: Durham, NC 27712 Job Duration: 12 Months+ (with High possibility of Conversion/Extension) Job Type: Contract Tax Term: W2 Interview: Video call Only Job Description: · We are seeking two reliable Desktop Support Technicians for a large-scale desktop replacement project at Rikers Island.
The selected candidates will assist with deploying new desktop computers, transferring user data, and troubleshooting connectivity or setup issues.
Key Responsibilities: · Replace existing desktops with new systems across multiple departments · Transfer user data from old machines to new desktops · Configure and set up hardware and basic software · Troubleshoot connectivity and desktop-related issues · Follow deployment procedures and technical instructions · Maintain professionalism and punctuality on-site Requirements: · 2+ years of Desktop Support or PC deployment experience · Experience with desktop setup, configuration, and data migration · Basic troubleshooting skills for network/connectivity issues · Ability to follow instructions and work in a structured environment · Must have reliable transportation (parking pass provided for Rikers Island) Preferred Qualifications: · CompTIA A+ certification · Experience with large-scale hardware refresh or deployment projects Additional Information: · Candidates will receive authorized vehicle access and parking at Rikers Island.
· Must be punctual and able to work the full project duration.
The selected candidates will assist with deploying new desktop computers, transferring user data, and troubleshooting connectivity or setup issues.
Key Responsibilities: · Replace existing desktops with new systems across multiple departments · Transfer user data from old machines to new desktops · Configure and set up hardware and basic software · Troubleshoot connectivity and desktop-related issues · Follow deployment procedures and technical instructions · Maintain professionalism and punctuality on-site Requirements: · 2+ years of Desktop Support or PC deployment experience · Experience with desktop setup, configuration, and data migration · Basic troubleshooting skills for network/connectivity issues · Ability to follow instructions and work in a structured environment · Must have reliable transportation (parking pass provided for Rikers Island) Preferred Qualifications: · CompTIA A+ certification · Experience with large-scale hardware refresh or deployment projects Additional Information: · Candidates will receive authorized vehicle access and parking at Rikers Island.
· Must be punctual and able to work the full project duration.
Not Specified
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