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This is a temporary position. The FLEX Manager, Credit Card Acquisitions, will support the U.S. Credit Card team to grow Chase cobranded credit cards, by coordinating and executing marketing campaign launches and calendars across Marriott digital channels, including website, mobile, email, paid media, and hotel properties. This role will collaborate closely and frequently with internal stakeholders, bank partners, and external agencies to optimize campaign performance and reach credit card sign-up goals. This position reports to the Sr. Director of Card Acquisitions.

Education and Experience Required

• Bachelor's degree in Marketing, Business, Hospitality or related field; or equivalent experience.
• 2+ years of professional experience
• Strong project management skills and exceptional attention to detail
• Excellent written and verbal communication skills

Experience Preferred

• Background in consumer marketing and campaign execution
• Experience with cross-functional teams, complex organizations and high-impact projects
• Strong relationship management skills (experience working with external partners is a plus)
• Ability to work independently while maintaining a team-first mindset, contributing effectively to both individual tasks and collaborative goals

Execute Marketing Campaigns for Chase Cobrand Credit Cards

• Support acquisitions marketing efforts for Chase cobrand credit cards, across internal and external channels, including web, mobile, e-mail, paid media, advertising, Direct Mail, PR and on property
• Develop marketing briefs utilizing Adobe Workfront and manage campaign calendars and deliverable due dates
• Manage ad-hoc marketing projects as needed, including supporting new card launches or card enhancements
• Coordinate and collaborate with external bank partner, agencies, and internal stakeholders, to execute marketing strategy and initiative prioritization
• Track performance of key initiatives and maintain reporting

Technology and Capabilities Innovations

• Support technology innovations that improve efficiency and customer experience and engagement
• Work with internal teams, agencies and bank partners to coordinate and execute ongoing testing roadmap
• Support digital placement optimizations and expansion, throughout the customer journey
• Manage creative timelines and bank approvals
• Coordinate audience targeting efforts with internal stakeholders
• Partner with internal stakeholders to maintain offer setups, determine priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule
• Monitor and evaluate competitive landscape, emerging technologies and market movement

Media / Advertising / PR

• Support awareness and acquisitions marketing efforts, executing multi-million dollar marketing plan
• Coordinate media and PR roadmap and manage calendar deliverables
• Assist in creative development and work with internal teams, bank partners, and agencies to coordinate creative logistics, reviews, and deployment

Additional Responsibilities

• Monitor, evaluate, and ensure flawless end-to-end customer experience across multiple channels and touchpoints using Adobe Analytics and internal reporting
• Leverage customer insights to inform and optimize program messaging and refine customer experience
• Monitor and evaluate competitive landscape, industry trends, developments including those in payments, credit cards, emerging technology, and loyalty marketing
• Inform and/or update leaders on relevant information in a timely manner
• Manage time effectively and present ideas, expectations and information in a clear and persuasive manner

Use problem solving methodology for decision making

The pay range for this position is $44.90 to $57.93 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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