First Quality Tissue Jobs in Usa

Quality & Production Manager

Position Summary

The Quality & Production Manager is responsible for leading all manufacturing, quality, and shipping operations to ensure safe, efficient, and compliant production that meets customer and business requirements. This role oversees daily shop operations, quality systems, inspection processes, and shipping performance while driving continuous improvement in productivity, scrap reduction, on-time delivery, and customer satisfaction.

This position is a hands-on leader who builds discipline, accountability, and process consistency within a fast-paced manufacturing environment.

Key Responsibilities:

Production Leadership

• Lead daily manufacturing operations to meet production schedules and delivery commitments
• Supervise Production Team Lead and production staff; ensure appropriate training, performance management, and workforce planning
• Monitor productivity, labor efficiency, and overtime
• Identify and implement process improvements to improve throughput and reduce waste
• Ensure compliance with safety policies and manufacturing standards

Quality Management

• Own the company’s quality management system and inspection processes
• Supervise Inspection/Quality Team Lead and inspection staff
• Lead root cause analysis and corrective actions for customer complaints and internal non-conformances
• Reduce scrap, rework, and quality-related costs
• Ensure product conformance to customer specifications and regulatory requirements
• Support continuous improvement initiatives

Shipping & Fulfillment

• Oversee shipping operations to ensure accurate, timely, and compliant order fulfillment
• Supervise shipping staff and coordinate workload priorities
• Ensure proper documentation, labeling, packaging, and customer-specific requirements are met
• Monitor on-time shipment performance and resolve delays proactively

Cross-Functional Coordination

• Partner with Purchasing to ensure material availability aligns with production needs
• Coordinate with Sales on production timing and feasibility
• Collaborate with Data Analytics to track KPIs and drive data-based improvements

Performance & Metrics Ownership

• Own KPIs including:
• On-time delivery
• Scrap and rework rates
• Labor efficiency
• Customer complaints
• Report operational performance and improvement initiatives to senior leadership

Qualifications

• 3-5+ years of manufacturing leadership experience
• Demonstrated experience managing both production teams and quality systems
• Experience supervising team leads or front-line supervisors
• Strong understanding of root cause analysis and corrective action processes
• Working knowledge of ERP systems
• Ability to interpret technical drawings, specifications, and manufacturing instructions
• Strong organizational and communication skills

Preferred

• Experience in small to mid-sized manufacturing environments
• Experience working within and maintaining an ISO 9001:2015 Quality Management System (QMS), including internal audits, corrective actions, and preparation for certification audits.
• Background in process improvement methodologies (Lean, Six Sigma, etc.)