Medical Office Receptionist Womens Care Clinic Full-Time, Days

Bring your passion to Texas Health so we are Better + Together

Work location: 8160 Walnut Hill Lane, Suite 116, Dallas, TX 75231

Work hours: Full-time, 40 hours weekly, Monday thru Friday, 8:00a - 5:00p

Women's Care Clinic Highlights:

• Strong teamwork and collaboration
• Fast-paced, high volume inbound/outbound calls
• Compassion and empathy to our patients and the team
• Join an innovative team working towards making healthcare more accessible, integrated, and reliable

Here's What You Need:

• High School Diploma or equivalent (required)
• 2 years Front Office Experience in a Clinic (strongly preferred)
• Medical Insurance experience in a Clinic (strongly preferred)
• Six months Business Office Customer Service experience (preferred)
• Be an outgoing individual with a friendly attitude
• Have strong attention to detail
• Be able to multi-task front desk job responsibilities for a busy Family Practice/Internal Medicine Clinic
• Must have outstanding communication, interpersonal, customer service, and organizational skills
• Have knowledge of insurance authorization/billing requirements
• Have demonstrated strong customer service and communication skills
• Have organizational and time management skills
• Be proficient computer skills
• Have knowledge of clinic procedures and regulatory requirements
• Possess a strong work ethic and a high level of professionalism
• Be a team player who handles multiple projects simultaneously in a fast-paced environment

What You Will Do:

• Delivers care to patients utilizing the Medical Office Receptionist Process
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

Additional perks of being a Texas Health employee:

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Do you still have questions or concerns? Feel free to email your questions to