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Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The Principal AI Security Engineer is a senior technical leader on the AI Security team, responsible for designing, building, and operating security controls for generative AI and Machine Learning (ML) systems across their full lifecycle: data, training, deployment, and runtime.
This role is deeply hands-on: you will work directly with data science, MLOps, platform, devops and application teams to secure LLMs, RAG systems, AI agents, and AI-enabled products. You will also lead the intake and review process for AI use cases, helping the organization adopt AI safely and at scale in a highly regulated environment.
The ideal candidate combines:
* Strong security engineering and cloud architecture experience
* Deep, current familiarity with modern AI/LLM tooling and practices
* Familiar and can cover basic coding within the AI tooling space (python, others)
* The ability to communicate clearly with senior leadership and influence enterprise-wide strategy
Essential Duties and Responsibilities
Secure AI / ML platforms and workloads
* Lead security architecture and threat modeling for AI/ML systems, including LLMs, RAG pipelines, agents, and AI-powered applications.
* Design and implement security controls as code (services, libraries, infrastructure-as-code, policy-as-code) for AI/ML platforms and workloads.
* Lead and help setup the basic infrastructure needed to safely rollout AI - MCPs, LLMs, pipelines, Test harness for AI (ie: harmbench), intake automation.
* Partner with data science and MLOps teams to harden:
- Data ingestion and labeling
- Training and fine-tuning pipelines
- Model registries and deployment workflows
- Inference APIs, agents, and integrations
* Define and champion secure reference architectures and patterns for common AI use cases and focus on composable architecture.
AI use case intake & governance
* Design, implement, and continuously improve the intake, triage, and review process for AI/ML and generative AI use cases across the organization.
* Build and automate self-service workflows (e.g., request forms, risk questionnaires, routing, approvals) that balance speed of delivery with security, privacy, and compliance with a focus on risk scoring and scorecards.
* Define risk-based criteria for AI use case approval, including data sensitivity, model and vendor selection, integration patterns, and control requirements; this will involve in re-mapping the complete end to end lifecycle.
* Review proposed AI solutions from concept through deployment, providing clear, actionable guidance to product and engineering teams.
* Maintain visibility into the AI use case portfolio and risk posture, and provide regular reporting to leadership and governance bodies.
Monitoring, detection & assurance
* Establish and maintain monitoring and detection for AI-specific threats, such as:
- Prompt injection and jailbreak attempts
- Data exfiltration and sensitive data exposure
- Misuse or abuse of AI tools and agents
- Anomalous model or pipeline behavior
* Integrate AI/ML systems with existing logging, SIEM, and incident response processes.
* Lead or participate in AI-focused security assessments, red-teaming, and adversarial testing; drive remediation and verification.
Strategy, leadership & enablement
* Help define and evolve the organization's AI security strategy, standards, and roadmap in partnership with Security, Engineering, Data, Legal, Privacy, and Risk.
* Translate global privacy, data sovereignty, and regulatory requirements into practical technical controls for AI workloads across multiple cloud environments.
* Prepare and deliver executive-ready briefings and narratives on AI security risks, controls, and progress.
* Mentor other engineers and serve as THE internal subject matter expert on AI/ML security, generative AI, and LLM-based systems.
Qualifications Expected for Position
- 7+ years of experience in information security, security engineering, or related fields, including significant time building and securing production systems.
- 3+ years of hands-on experience with AI/ML technologies (such as LLMs, RAG, model training/fine-tuning, MLOps, or AI-powered products), including implementation of security controls or guardrails for these systems.
- Strong programming skills in one or more relevant languages (e.g., Python, TypeScript/JavaScript, Go, or similar), with a track record of contributing to production-grade tools, services, or libraries.
- Deep understanding of cloud security architecture and controls on at least one major cloud platform (AWS, Azure, or GCP), including identity, networking, secrets management, data protection, logging, and monitoring.
- Experience designing and implementing controls in a highly regulated environment; healthcare or financial services preferred.
- Demonstrated ability to lead complex technical initiatives across multiple teams, from problem definition through design, implementation, and adoption.
- Proven ability to communicate complex technical and risk topics clearly to both engineering teams and senior leadership.
Preferred Qualifications:
* Practical experience securing LLM- and genAI-based systems, such as:
- RAG architectures backed by internal data
- AI assistants, copilots, or agents integrated with enterprise tools
- Fine-tuned models and model hosting platforms
* Experience with AI IDE tools
- cursor, windsurfer, others
- Knows the security problems and has practical solutions that balances innovation with innovation.
* Familiarity with AI/ML frameworks and ecosystems (e.g., TensorFlow, PyTorch, Scikit-learn) and/or modern LLM development stacks and IDEs (e.g., API-based LLMs, self-hosted models, AI-enhanced coding tools).
* Experience with:
- Security for data pipelines, feature stores, and model registries
- Detection engineering or SIEM tuning for AI-related events
- Red-teaming or adversarial testing of AI systems
* Evidence of ongoing engagement with AI and security (such as side projects, open-source contributions, lab environments, publications, or conference talks).
* Familiarity with emerging AI security and safety standards and forward-looking industry guidance and horizon reports.
* Relevant certifications (e.g., cloud security, security engineering, or governance) are a plus.
* Strong analytical and problem-solving skills, with the ability to operate effectively in a fast-evolving technical and regulatory landscape.
* High level of integrity and ethical conduct.
This role is a fit if you:
* Regularly build, break, or secure AI/ML or LLM-based systems in your day-to-day work or personal projects.
* Are comfortable reading and writing code, experimenting with new AI tools, and wiring them into real systems.
* Enjoy turning ambiguous AI ideas and risks into concrete architectures, controls, and automation.
* Can move fluidly between deep technical discussions and concise, executive-level explanations.
This role is not a fit if you:
* Prefer to focus solely on policy, governance, or vendor assessments without hands-on technical work.
* Do not actively engage with current AI/LLM tooling, research, and emerging practices.
* "Describe a specific LLM or AI/ML system you have secured. What were the main risks and what controls did you implement?"
* "What AI tools, libraries, or environments do you actively use or experiment with today (work or personal), and for what?"
* "What do you see as the most important AI security or safety developments on the horizon over the next few years, and why?"
The base salary range for this position is$180,000 - $190,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.
Hands-On Product Manager — AI-Native Recruiting Platform (HireHQ)
Build the AI operating system for recruiting.
HireHQ is building the next generation AI-native recruiting platform — one that eliminates manual recruiter workflows and replaces them with intelligent automation, AI copilots, and decision intelligence.
Traditional ATS platforms were built for record keeping.
HireHQ is building a recruiting operating system that helps companies find, evaluate, and hire the best talent faster.
We are looking for a highly hands-on Product Manager who can help design and ship this future.
This is not a traditional PM role. You won’t just write tickets and manage roadmaps.
You will:
- Prototype product ideas yourself
- Use AI tools to rapidly build concepts
- Work directly with engineers
- Drive automation across recruiting workflows
- Ship AI-native features quickly
If you like building products at the intersection of AI, automation, and recruiting, you’ll thrive here.
What You'll Work On
You’ll help build core capabilities of the HireHQ recruiting platform, including:
AI Candidate Discovery
- AI-powered candidate search
- Intelligent candidate matching
- Automated candidate enrichment
- Talent graph and candidate insights
AI Screening & Evaluation
- Resume and profile understanding
- AI candidate scoring and ranking
- Interview intelligence and summarization
- Automated screening workflows
Recruiter Copilots
- AI recruiter assistants
- Automated outreach generation
- Pipeline prioritization
- Smart next-action recommendations
Candidate Experience
- AI-powered communication
- Automated follow-ups
- Interview scheduling automation
- Candidate journey insights
Recruiting Automation
- Workflow orchestration across the hiring pipeline
- Intelligent routing and task automation
- AI-driven pipeline management
- Recruiter productivity tools
Our goal is simple:
Reduce manual recruiting work by 80% while improving hiring outcomes.
What You'll Actually Do
You will operate like a product builder.
Ship Products
- Own product areas end-to-end
- Work directly with engineers to design solutions
- Move from idea → prototype → shipped feature quickly
Prototype With AI
You’ll actively use tools like:
- Cursor
- GitHub Copilot
- Claude
- ChatGPT
- Figma
to rapidly create:
- product mockups
- workflows
- prototypes
- PRDs
- user stories
- experimentation plans
We expect PMs to use AI as a force multiplier, not just write docs.
Design AI-Native Workflows
You'll help design product systems that use:
- LLMs
- semantic search
- embeddings
- candidate matching
- summarization
- automation engines
to eliminate manual recruiting work.
Drive Automation
You will constantly ask:
"Why is a human doing this?"
Then build systems that automate it.
Work Extremely Closely With Engineering
You will collaborate daily with engineers to:
- shape product architecture
- refine technical tradeoffs
- ship features quickly
- iterate with real customer feedback
What We're Looking For
Experience
- 5+ years in product management
- Experience building recruiting or HR tech products
Examples include:
- Applicant Tracking Systems (ATS)
- Recruiting CRM platforms
- Candidate engagement tools
- Talent sourcing platforms
- Interview platforms
- Talent intelligence platforms
You deeply understand how recruiting actually works.
AI Product Thinking
You’ve helped build or design AI-enabled product capabilities, such as:
- candidate matching
- screening automation
- workflow automation
- recommendation systems
- AI copilots
- search and ranking systems
Builder Mindset
You like creating things, not just planning them.
You are comfortable:
- prototyping ideas
- creating workflows
- building product concepts independently
- using AI tools to accelerate execution
Comfort With Ambiguity
This is a startup environment.
You should enjoy:
- fast iteration
- unclear problems
- ownership
- shipping quickly
Strong Candidates Often
- Previously worked at HR tech or recruiting tech companies
- Have built ATS or recruiting workflow products
- Use AI tools daily for product development
- Think about automation and workflow intelligence
- Care deeply about shipping useful products quickly
What Success Looks Like
Within your first 3 months:
- Recruiters using HireHQ spend dramatically less time on manual tasks
- AI features automate key recruiting workflows
- Customers rely on AI insights to prioritize candidates
- Recruiters move from administrative work → strategic hiring
Why This Role Is Different
Most recruiting software was designed 15–20 years ago.
HireHQ is rebuilding recruiting software from the ground up using:
- AI agents
- workflow automation
- intelligent candidate matching
- recruiter copilots
This role is an opportunity to help build the AI operating system for hiring.
AI Data & Python Tools Engineer
We're seeking an AI Data and Python Tools Engineer to develop and deploy intelligent tools that leverage big data infrastructure and modern AI architecture. This role combines strong software engineering fundamentals with the ability to build production-ready AI applications at speed, including integration with Model Context Protocol (MCP) systems.
Responsibilities:
- Develop and deploy AI-powered full-stack applications using Python, React, and modern machine learning frameworks
- Design and streamline data pipelines, train and validate ML models, and implement robust evaluation methods
- Collaborate with cross-functional teams to solve complex problems and integrate scalable, cloud-based AI solutions
- Rapidly prototype, test, and iterate on AI tools with a strong focus on performance, flexibility, and scalability
- Maintain clear technical documentation, perform code reviews, and support the full software development lifecycle
Software Engineering & AI/ML Data, Tools Development
- 3+ years of Python Development with a background in back end services and data processing
- Exposure to AI/ML algorithms
- Familiarity with ML frameworks (TensorFlow, PyTorch, scikit-learn)
- Understanding of LLMs, vector databases, and retrieval systems
- Experience with Model Context Protocol (MCP) integration and server development
Big Data & Cloud Infrastructure
- Knowledge of building and deploying cloud based applications
- Hands-on experience with cloud data platforms (AWS/GCP/Azure)
- Proficiency with big data technologies (Spark, Kafka, or similar streaming platforms)
- Experience with data warehouses (Snowflake, BigQuery, Redshift) and data lakes
- Knowledge of containerization (Docker/Kubernetes) and infrastructure as code
*Preferred Experience
- Experience building web applications with modern frameworks (React, Vue, or Angular)
- API development and integration experience
- Basic UX/UI design sensibilities for internal tooling
- Experience with real-time data processing and analytics
- Background in building developer tools or internal platforms
- Familiarity with AI/ML operations (MLOps) practices (Experience using airflow)
- Experience building MCP servers and integrating with AI assistants
- Knowledge of structured data exchange protocols and API design for AI systems.
Type: Full Time
Location: Austin, TX or Cupertino, CA (Monday- Friday onsite)
*Relocation assistance can be offered based on individual needs and circumstances*
AI Innovation Architect
Location: Hybrid; Ashburn, VA; Springfield, VA; Washington, D.C.
Clearance: U.S. Citizen; Must have an active Top-Secret Clearance or DHS Public Trust Clearance.
InDev is seeking a senior strategic and technical AI Architect responsible for designing, building, and deploying artificial intelligence solutions that support mission outcomes across the homeland security market. In this role you will bridge advanced AI capabilities - including machine learning, natural language processing, and data engineering - with operational requirements, ensuring solutions are secure, scalable, and aligned with the homeland security mission.
YOUR FUTURE DUTIES AND RESPONSIBILITIES
- Define overall system architecture, selecting and governing Artificial Intelligence / Machine Learning (AI/ML) and platform technologies, and ensuring solutions are scalable, secure, and production-ready
- Lead end-to-end technical design, development, and implementation of an agentic AI system to orchestrate user queries across enterprise data sources
- Partner closely with development, DevOps and data engineering teams to translate project requirements into an extensible AI architecture
- Create and promote AI strategies that align with business objectives
- Develop and coordinate POCs to test new technologies
- Evaluate and select appropriate AI tools, frameworks, and platforms (i.e., AWS, Azure, Google) to drive innovation
QUALIFICATIONS
- U.S. Citizen; Active Top-Secret Clearance or DHS Public Trust Clearance
- 8+ years of experience delivering AI solutions across federal agencies
- Bachelor’s degree in Computer Science, Engineering, or Data Science
- Deep understanding of machine learning (ML), deep learning, Natural Language Processing (NLP), and neural networks
- Experience with cloud platforms (AWS, Google Cloud, Azure) and container orchestration tools like Kubernetes and Docker
- Ability to identify high-impact AI use cases and translate them into technical requirements
- Experience designing, building, and deploying advanced AI systems including Generative AI, AI Agents, LLMs, Reinforcement Learning, and computer vision models
- Ability to apply cloud and engineering expertise across AWS, GCP, Kubernetes, Docker, Terraform, Helm, Linux, and AI services, such as SageMaker, Vertex AI, Bedrock, or Gemini
- Experience with Python, agent frameworks, data engineering, APIs/microservices, vector databases, SQL engines, distributed systems, cloud services, RAG
- Experience developing and maintaining AI/ML roadmaps, performing Analysis of Alternatives, and making defensible technical tradeoff decisions
- Experience leading multidisciplinary teams, including data scientists, engineers, and business stakeholders
- Excellent written and oral communication skills
- Ability to tailor and present information across multiple stakeholders
NICE TO HAVES
- Experience integrating AI solutions with SaaS/PaaS platforms (e.g., ServiceNow, Salesforce, etc.)
- Experience implementing virtual agents within SaaS/PaaS platforms (e.g., ServiceNow Virtual Agent, Salesforce Agentforce, etc.)
- Experience with Google Gemini
ABOUT US
At InDev, we’re not just a company; we’re a trailblazing force transforming the way data shapes the future. As a dynamic player in the federal government sector, we’re on a mission to empower agencies with cutting-edge data solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us.
WHY INDEV
- Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
- Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
- Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
- Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
- Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
- Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.
If you’re ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let’s shape the future together.
We are seeking a curious and motivated AI & Systems Operations Associate to join our team in Chicago. This is an entry-level opportunity ideal for a recent graduate or early-career professional who is excited about artificial intelligence and interested in how emerging technologies can improve the way businesses operate.You do not need to be an AI programmer or have a technical degree. What matters most is that you are analytical, tech-comfortable, and naturally curious about AI tools and new technologies. If you regularly explore tools like ChatGPT, enjoy learning new platforms, and like figuring out smarter ways to solve problems, this role could be a great fit.
You will work closely with internal teams to help support AI tools, operational systems, and technology-driven workflows.
Key Responsibilities
- Assist in supporting and maintaining internal operational systems and technology platforms
- Use AI tools to help improve workflows, research solutions, and increase efficiency
- Review and monitor AI-generated outputs to ensure accuracy and usefulness
- Help identify opportunities to streamline internal processes through technology
- Support the adoption and use of new tools and systems across teams
- Assist with documentation, testing, and improvement of technology-driven workflows
- Stay informed on emerging AI tools and technologies that may benefit the business
Qualifications
- Bachelor’s degree required (any field – Liberal Arts, Business, Technology, etc.)
- Strong curiosity about artificial intelligence and emerging technologies
- Comfortable using modern technology platforms and software tools
- Familiarity with AI tools such as ChatGPT or similar platforms
- Strong critical thinking and problem-solving abilities
- Organized, detail-oriented, and eager to learn
- Ability to work hybrid in Chicago (3 days per week in-office)
Nice to Have (Not Required)
- Exposure to workflow or contract management platforms such as Ironclad
- Internship or academic experience involving technology, research, or operations
- Interest in legal technology, legal operations, or business systems
- Basic understanding of automation, AI tools, or digital workflows
The Dell Security & Resiliency organization manages the security risk across all aspects of Dell’s business. You will have an excellent opportunity to influence the security culture at Dell and further develop your career.
Join us as an AI Security Engineer (IAM), Senior Advisor on our Cybersecurity Engineering & Operations team in Round Rock, Texas to do the best work of your career and make a profound social impact.
What you’ll achieve
As an AI Security Engineer , you will be a member of our internal-facing, Cybersecurity organization with responsibility for contributing your advanced experience and technical skills into Dell security infrastructure environment. Your focus will be on engineering and operating the identity and access management AI tools which will include engaging and collaborating with internal stakeholders, customers, partners, and vendors.
You will:
Manage processes and technologies to implement identity lifecycle operations for AI agents and service principals, including creation, rotation, revocation, and decommissioning with strong auditability.
Administer RBAC and ABAC policies for agentic workflows and enforce guardrails across model endpoints, data stores, and tool integrations.
Manage secrets and credentials used by AI agents, including rotation schedules, vault policies, and detection of credential misuse.
Collaborate with product teams to capture use cases and translate them into concrete IAM controls for agents, models, and data access paths.
Assist in investigations and incident response involving agentic AI, correlating logs across prompts, actions, tool calls, and data access events.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
Own agent & service identity with modern auth (OAuth 2.0 + OIDC). Manage the full lifecycle for AI agents (Joiner/Mover/Leaver), implement machine to machine flows and wire up enterprise IdPs and API gateways (for example: Okta; Kong Gateways) you need to know about OAuth + OIDC flows and be able to understand AD/Entra group backed access (emit group claims in JWT/SAML with appropriate filtering) - fundamental IAM Knowledge is essential for this job role (authentication, authorization, PAM)
Preferred : light scripting (Python/Typescript) to automate integrations and reviews
Prove compliance: Align agent access with data residency/consent/retention and continuously produce evidence against Dell Agentic AI Standards ; work with AI/IAM Architects to maintain current IAM configs/runbooks/flows as capabilities evolve.
Hands‑on with agent frameworks (LangGraph/LangChain, CrewAI, AutoGen) and/or agent platforms (Lindy, ) to understand where policy decision points / policy enforcement points are applied in the right layer and to understand developers/platform teams.
Experience working with AI governance and MLOps platforms (e.g., DataRobot, Dataiku) supporting approvals, audit trails, and compliance sign‑offs. Strong cross‑functional collaboration skills and the ability to translate requirements into secure IAM and agent architectures in partnership with application, platform, security, and data teams.
Desirable Requirements
Bachelor’s degree in Computer Science, Management of Information Systems, Cybersecurity, Information Assurance, or a related field; or equivalent experience
12+ years of information security experience; 4+ years in Identity and Access Management or similar roles
Industry-standard cybersecurity certification from ISC (2), SANS, or similar entity
Compensation
Dell is committed to fair and equitable compensation practices. The compensation range for this position is $152,000 to $196,000.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here .
Job ID: R283934
You will be on the ground floor of this exciting opportunity with lots of advancement and growth potential! What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.
Troubleshoot issues remotely using internal dashboards and generative AI tools.
Identify opportunities to enhance systems, efficiency, and customer experience.
Collaborate cross-functionally and share best practices to strengthen the knowledge base.
Continuously learn and adapt to emerging technologies.
Day shift is 7A-4P, Swing shift hours are 1P-10P, night shift is 10P-7A.
All schedules are either Tues-Sat or Sun-Thurs.
Please note this a 24x7x365 help desk so agents will be required to work holidays on a rotating basis.
Basic Qualifications Minimum 1 year of experience in a help desk, technical support, or customer support role High School Diploma or equivalent Flexibility to work a rotating schedule (evenings, weekends, and holidays as needed) Strong written communication, analytical thinking, and multitasking skills US citizenship with eligibility to obtain a secret security clearance IAT level I certification (A+ or Network+) or able to obtain within 3 months Level II agents should have an Associates degree + 4 years of related experience.
Additional experience may be substituted in lieu of degree.
Preferred Qualifications Technical or customer support experience in a digital or SaaS environment Proficiency with Salesforce, Datadog, Notion, Stripe, or Retool Familiarity with SQL, Splunk, Domains, Chrome Developer Tools, and JSON Post-secondary education in Technology, Computer Science, or a related field an asset Tech-savvy, with the ability to learn and apply new tools quickly Excellent problem-solving and decision-making abilities Professional Skills Analytical and solution-oriented mindset Excellent communication and interpersonal skills Adaptability and flexibility in a fast-paced environment High attention to detail and precision in troubleshooting Team player who thrives in a collaborative, high-performing environment What You’ll Do As a valued member of the Enterprise AI Support team, you will: Provide world-class support through customer tickets, ensuring timely and accurate resolutions.
Troubleshoot issues remotely using internal dashboards and generative AI tools.
Identify opportunities to enhance systems, efficiency, and customer experience.
Collaborate cross-functionally and share best practices to strengthen the knowledge base.
Continuously learn and adapt to emerging technologies.
Duration: 11 Months (Contract to hire)
Location: Columbia, SC
Onsite Requirements: Partially onsite 3 days per week (Tue, Wed, Thurs) and as needed.
Standard work hours: 8:00 AM - 5:00 PM
**Credit check will be required**
Job Summary:
Day to Day:
- A typical day will involve a mix of hands-on coding, architectural design, and research.
- The engineer will spend a significant portion of their time in Python, building and optimizing agentic AI systems using frameworks like LangChain.
- This includes integrating these agents with our backend services and deploying them using CI/CD pipelines into our cloud environment.
- They will also be responsible for researching and testing new agentic models and frameworks, monitoring agent behavior in production, and collaborating with data scientists and business stakeholders to refine requirements and ensure the ethical deployment of AI solutions.
Team: The team is an innovative, collaborative, and empowering environment. We are building the next generation of AI solutions for the enterprise in a fast-paced, project-oriented setting. This is a multi-platformed environment that values creativity, continuous learning, and a customer-focused mindset. The new engineer will play a crucial role in shaping our AI strategy and building foundational tools and accelerators that will drive innovation across the company.
Job Requirements:
**This is a new role to establish a core competency in agentic AI systems. This engineer will be pivotal in designing and deploying advanced AI agents and will build the foundational frameworks for future AI use cases across the organization.**
Required Experience:
Required Software and Tools (Hands on experience required):
- Python
- JavaScript/TypeScript
- AI Tools and Libraries (e.g. LangGraph, LangChain, Deep Agents, Claude Skills, etc.)
- AI Models (e.g. Claude, OpenAI, etc.)
- AI Concepts (e.g. Prompt Engineering, RAG, Agentic AI, etc.)
- Distributed SDLC/DevOps (e.g. github, pipelines, VS Code, testing frameworks, etc.)
- Platforms (Container Platforms, Cloud Platforms, Document Databases, AWS)
- API Design
Python & AI/ML Libraries:
- Deep hands-on experience in Python for AI/ML development.
- Generative AI Development: Proven experience developing Gen AI or AI/ML solutions, from use case conceptualization to production deployment.
- Infrastructure & DevOps: Strong understanding of cloud environments (AWS preferred), LLM hosting, CI/CD pipelines, Docker, and Kubernetes.
- Agentic AI Concepts: Knowledge of agentic/autonomous systems (e.g., reasoning, planning, tool use).
Minimum Required Education: Bachelor's degree-in Computer Science, Information Technology or other job related degree or 4 years relevant experience or Associates degree + 2 years relevant experience
Minimum Required Work Experience: 6years-of application development, systems testing or other job related experience.
Required Technologies: 3-6 years of hands-on experience in Artificial Intelligence, Machine Learning, or related fields.
Nice to have/Preferred skills:
- Proficiency in Python development and FastAPI/Flask frameworks, along with SQL.
- Familiarity with agentic AI frameworks and concepts such as LangChain, LangGraph, AutoGen, Model Context Protocol (MCP), Chain of Thought prompting, knowledge stores, and embeddings.
- Experience developing autonomous agents using cloud-based AI services.
- Experience with prompt engineering techniques and model fine-tuning.
- Strong understanding of reinforcement learning, planning algorithms, and multi-agent systems.
- Experience working across cloud platforms (AWS, Azure, GCP) and deploying AI solutions at scale.
Edikted is seeking a highly creative and forward-thinking AI Creative Artist to join our growing Creative team. This role will sit at the intersection of fashion, technology, and culture — using cutting-edge AI tools to develop trend-driven, hyper-realistic visuals that resonate with our Gen-Z audience.
This is not a traditional design role. We’re looking for someone who understands internet culture, fashion storytelling, and the speed of fast fashion — and can leverage AI to bring bold ideas to life across social, campaigns, e-commerce, retail, and brand moments.
What You’ll Do
- Create high-impact visual assets using AI tools such as Midjourney, Runway, Sora, Pika, Nano Banana, Claude, Weavy, Flow and other emerging generative platforms.
- Develop AI-generated imagery and video content for campaigns, product drops, social media, paid ads, web, email, and in-store experiences
- Produce fast-turn, trend-responsive content without compromising visual quality
- Write, test, and refine prompts to achieve consistent, brand-right outputs aligned with Edikted’s Gen-Z aesthetic
- Build internal prompt libraries and workflows to streamline creative production
- Maintain visual cohesion across seasonal concepts and campaigns
- Partner closely with Art Directors, Graphic Designers, Fashion Designers, and Marketing teams
- Translate seasonal direction, mood boards, and digital campaigns into innovative AI-driven visuals
- Contribute to brainstorming sessions for creative drops, viral moments, and cultural activations
- Stay ahead of emerging AI tools, digital art trends, fashion culture, and Gen-Z online behavior
- Continuously experiment and propose new ways AI can elevate storytelling and content velocity
- Help shape Edikted’s AI creative roadmap
What You'll Bring
- 2–4+ years of experience in digital art, creative production, fashion content, or AI-driven visual storytelling
- A strong portfolio showcasing AI-generated image and/or video work — preferably within fashion, beauty, lifestyle, or culture-driven brands
- Advanced proficiency in AI creative tools such as Midjourney, Runway, Sora, Pika, and other emerging generative platforms
- Deep understanding of prompt engineering, visual iteration, and building scalable AI workflows
- A sharp eye for composition, lighting, texture, realism, and trend relevance
- Strong understanding of Gen-Z fashion culture, internet aesthetics, and social-first storytelling
- Ability to move at the speed of fast fashion — balancing high output with high quality
- Experience translating brand guidelines into visually cohesive content across multiple channels
- Strong collaboration skills and comfort working cross-functionally with Creative, Fashion, and Marketing teams
Benefits Include:
- Health, Dental, and Vision insurance, plus 401(k)
- Paid Time Off (PTO)
- Hybrid schedule: Monday–Thursday on-site at our Arts District HQ, Fridays remote
- Employee discount
- Salary range: 110,000-130,000
Position Title: Applied AI Systems Engineer
Location: Orange County, California (Hybrid)
Reports To: Head of Operations
Position Summary
This role is responsible for architecting, building, and deploying a production-grade AI operating system that automates core workflows across leasing, property management, accounting, construction coordination, and asset management.
The engineer will design and implement AI agents, document intelligence systems, and workflow automation pipelines that reduce manual processing, improve accuracy, and increase operational scalability across a commercial real estate portfolio.
This position requires strong systems thinking, rigorous technical execution, and the ability to translate complex operational processes into reliable automation.
Core Objectives
- Build an internal AI platform that automates high-volume operational workflows
- Reduce manual processing time and administrative overhead
- Improve accuracy, speed, and decision visibility across departments
- Establish scalable systems that support portfolio growth without proportional staffing increases
Primary Responsibilities
- AI Platform Architecture & Development
- Design and deploy AI agents to automate operational and administrative workflows
- Build LLM-powered systems for document review, data extraction, and decision support
- Develop retrieval-based systems leveraging leases, financial data, contracts, and SOPs
- Implement evaluation, monitoring, and continuous improvement frameworks
Lease & Document Intelligence Automation
- Build tools to extract key lease terms, obligations, and risk clauses
- Automates lease abstraction and document comparison workflows
- Develop compliance and deadline tracking systems
- Enable searchable knowledge retrieval across lease and legal documents
Leasing & Asset Management Automation
- Automate LOI comparison and deal workflow summaries
- Build dashboards summarizing tenant performance, lease milestones, and risk exposure
- Support market intelligence and tenant prospecting research
- Develop underwriting support and reporting tools
Property Management & Financial Workflow Automation
- Automate CAM reconciliation data processing and variance detection
- Streamline tenant reporting and communication workflows
- Track vendor contracts, compliance deadlines, and service obligations
- Extract and structure financial data from operational documents
Data Infrastructure & Knowledge Systems
- Structure internal documents and data for AI retrieval and automation
- Build document ingestion, indexing, and retrieval pipelines
- Implement vector search and knowledge retrieval systems
- Maintain data integrity, access control, and auditability
Systems Integration & Deployment
- Integrate AI tools with property management, accounting, CRM, and document platforms
- Deploy systems within secure cloud environments
- Implement logging, monitoring, performance, and cost controls
- Ensure reliability and scalability of deployed systems
Collaboration & Implementation
- Translate operational workflows into technical automation solutions
- Work directly with leadership to prioritize automation opportunities
- Train teams and implement adoption workflows
- Establish standards for responsible and secure AI usage
Required Qualifications
- Bachelor’s or advanced degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative discipline
- Demonstrated success in a rigorous academic or research environment
- 3–7+ years building production software, automation systems, or applied AI solutions
- Strong Python development and API integration experience
- Experience working with structured and unstructured data
- Experience deploying systems in cloud environments
- Strong understanding of system architecture and data pipelines
- Exceptional analytical and problem-solving ability
Preferred Qualifications
- Experience building document intelligence or contract analysis systems
- Experience with retrieval systems and vector databases
- Experience automating financial or operational workflows
- Experience integrating AI into business operations environments
- Experience in real estate, finance, logistics, or operations-heavy industries
- Evidence of research, technical publications, competitive programming, or open-source contributions
Technical Environment (Representative)
- Python and API-based architectures
- LLM platforms and agent orchestration frameworks
- Cloud infrastructure (AWS, Azure, or GCP)
- SQL and vector databases
- Workflow orchestration and automation tools
- Version control, logging, and monitoring systems
Success Metrics
- Performance in this role will be evaluated by:
- Reduction in manual administrative workload
- Automation coverage across operational workflows
- Accuracy and reliability of AI-driven outputs
- Adoption and usage across departments
- Operational efficiency gains and cost reductions
Work Environment
- Hybrid work model with in-person collaboration in Orange County
- Direct collaboration with executive leadership and operational teams
- High autonomy in system architecture and implementation decisions
AI & Business Systems Manager
Christopher Homes, a nationally acclaimed luxury residential developer and home builder, has been creating Nevada’s finest neighborhoods since 1981. Within four decades, we have developed over 2,000 homes with a total value of over $1 Billion.
Our experience and reputation for developing luxury residential neighborhoods is unmatched. Of note, Christopher Homes has been awarded over 150 national and local awards for design excellence, which include: 19 Home of the Year awards, 7 Community of The Year awards, and recognized as the Homebuilder of the Year by the National Association of Homebuilders (NAHB), and numerous other awards.
Our Purpose
Enhancing lives by creating innovative homes and communities that inspire and reflect the unique interests of our residents. How we do anything is how we do everything. We are creators. The foundation of our success is rooted in our culture and our most valuable resource is our people. We are a diverse group made up of smart, creative, and dedicated people that are passionate about transforming the modern living experience.
Position Overview
The AI & Business Systems Manager is a senior, hands-on role responsible for designing, governing, and operationalizing artificial intelligence across Christopher Homes’ real estate development and luxury homebuilding platform. The manager will report to our CFO. This role requires deep, proven experience in real estate development and residential construction combined with advanced applied AI, data, and enterprise systems expertise.
The manager can work on-site or have a hybrid schedule.
This individual will lead the transformation of fragmented data and disconnected systems into a clean, structured, AI-ready ecosystem that improves efficiency, reduces costs, enhances forecasting, and elevates the customer experience. This is not a research role—this position focuses on practical, secure, ROI-driven AI embedded directly into daily workflows.
This is a full-time, individual contributor role with enterprise-wide responsibility and visibility.
Key Responsibilities
AI STRATEGY & IMPLEMENTATION (PRIMARY FOCUS)
· Design and execute an enterprise AI roadmap aligned with real estate development and homebuilding workflows
· Embed AI directly into core systems including Procore, ERP, Buildtopia, HubSpot, and Microsoft platforms
· Identify and deploy AI use cases for:
– Cost control and variance detection
– Schedule and cycle-time optimization
– Purchasing and vendor analysis
– Warranty trend prediction and root-cause analysis
– Marketing performance and lead intelligence
· Automate repetitive, manual, and error-prone processes using AI and intelligent workflows
· Ensure all AI solutions are secure, compliant, and aligned with data privacy best practices
DATA ARCHITECTURE, CLEANUP & GOVERNANCE
· Assess, clean, normalize, and structure data across all business systems
· Establish data standards, naming conventions, and governance policies
· Eliminate duplication, silos, and inconsistent data definitions
· Ensure data integrity to support reliable AI-driven insights and decision-making
· Prepare data architecture to support future scalability and AI maturity
REAL ESTATE DEVELOPMENT & CONSTRUCTION SYSTEMS LEADERSHIP
Serve as the internal expert on how AI supports:
– Land development
– Vertical construction
-- Purchasing and contracts
– Design center operations
– Warranty and post-close service
· Deeply understand how data flows through real estate development and homebuilding lifecycles
· Optimize system usage to reflect how the business actually operates—not generic software assumptions
· Partner with vendors, consultants, and software providers during system enhancements or ERP transitions
BUSINESS PARTNERSHIP & CHANGE MANAGEMENT
· Translate real estate development and construction challenges into AI-enabled solutions
· Partner closely with executive leadership and department heads
· Educate teams on AI tools, best practices, and responsible usage
· Adoption of AI-enabled workflows across the organization
REPORTING, FORECASTING & DECISION INTELLIGENCE
· Build AI-powered dashboards, reports, and forecasting tools
· Improve visibility into costs, schedules, risks, and performance
· Enable leadership to make faster, more accurate, data-driven decisions
REQUIRED QUALIFICATIONS
· 8+ years of experience in real estate development, residential construction, or homebuilding environments
· Demonstrated, hands-on experience applying AI to real business systems
· Deep understanding of development and construction workflows, terminology, and financial drivers
· Proven ability to organize, clean, and govern complex operational and financial data
· Experience with enterprise systems such as:
– Procore
– ERP systems (Sage 100 Contractor or similar)
– Buildtopia (Purchasing, Design Center, Construction and Warranty)
– CRM & Marketing platforms
– Microsoft ecosystem (including Copilot)
· Strong understanding of data security, privacy, and compliance in business environments
· Ability to operate independently and drive outcomes without direct supervision
STRONGLY PREFERRED
· Luxury single-family or for-rent residential development experience
· Experience leading ERP transitions or system integrations
· Applied knowledge of predictive analytics and automation in construction
· Ability to communicate complex technical concepts to non-technical stakeholders
IDEAL CANDIDATE PROFILE
· Deeply grounded in real estate development and construction
· Business-first mindset with strong technical execution
· Focused on measurable ROI, efficiency, and cost savings
· Disciplined, pragmatic, and trustworthy with sensitive data
· Comfortable building foundational systems before scaling AI initiatives
Join Our Mission to Bridge the Digital Divide - Through AI!
Position: Programs Manager (AI Curriculum - Higher Ed) - Austin, Texas (Hybrid or Remote)
Salary Range: USD 55,000 - 75,000 annually (with a 3-month probation)
Location: Preference for Austin, Texas; remote possible
Travel: Occasional travel required with reasonable notice and accommodations
About Us
Sustainable Living Lab USA (SLL LLC USA) is part of a global movement, HQ in Singapore, offices in India, Indonesia, Japan, and the USA, to make technology inclusive, accessible, and sustainable. We design and deliver innovative education programs that equip learners with essential digital and AI skills - from US community colleges to grassroots organizations worldwide.
About the Role
We’re seeking a dynamic, articulate, and adaptable Programs Manager (AI Curriculum for HigherEd)to support the global expansion and US localization of our AI education programs.
This role involves delivery, curriculum creation, and program development, ideal for someone confident in discussing AI with non-technical audiences, passionate about learning, and eager to influence AI upskilling’s future. You’ll lead technical Train-the-Trainer (TTT) sessions with professors from community colleges and universities both virtually and in-person helping them develop/integrate technical AI concepts as part of their certifications/degrees.
This role blends delivery, curriculum design, and program development, ideal for a flexible, self-motivated individual with a growth mindset who thrives in ambiguous environments, constantly finding solutions to new problems.
Key Responsibilities
1. AI Programs Training & Facilitation (TTT Model)
- Lead virtual and in-person technical Train-the-Trainer (TTT) workshops across US, supporting partners in vocational education and workforce institutions worldwide.
- Ensure participants understand the content and are equipped to customize it for local contexts and learner needs.
- Develop and implement standardized training regimens and SOPs tailored for cross-cultural, regional, and state-wide implementation partners.
- Translate core AI, ML, DL, and Python concepts into engaging, beginner-friendly lessons sensitive to language diversity and digital fluency levels - but also able to deliver technical concepts like Maths for AI, Data science, and Agentic AI topics in depth.
- Conduct engaging and informative training sessions utilizing a standardized curriculum.
2. US Programme & Business Development (SMEs, Colleges, Universities, K12, communities)
- Manage the continuity and expansion of SLL's US programs, particularly within its extensive network of 140+ community colleges and universities spanning 40+ states.
- Work with the team to position SL2 as a leading partner in AI and emerging tech education for the US community college and vocational sector.
- Scale educational programs with school districts, community colleges, and universities, focusing on out-of-school programs and boot camps.
- Scale AI Community Engagements with clubs, societies, and foundations.
- Identify and articulate compelling use-case stories for workforce development partnerships.
- Support engagements with colleges, government agencies, and employers to co-develop bespoke AI education pathways.
3. Content Development and Productization
- Collaborate with internal teams to evolve and update existing programs and co-create new offerings.
- Lead the creation of slide decks, training decks, and other content as a core part of the role.
- Contribute to productizing key experiential learning offerings such as hands-on coding challenges and platform-based simulated work experiences.
- Help localize material for US-based institutions, aligning with skills frameworks and employer demand.
- Co-deliver experiential coding/skilling events, ensuring the core product is designed for global scalability and is adaptable to various educational levels, including tailoring project focus for different competitions for community college and university students.
What We're Looking For
- HigherEd/SME Training Experience: Minimum of 3 years in Higher Ed, training, or facilitation working with HigherEd/SMEs, including at least 2 years focused on technical or digital skills. Experience working across cultures and time zones is highly valued.
- Tech & Learning Aptitude: Intermediate to high knowledge of Python and AI/ML/DL/Agentic AI/Maths for AI/Data concepts. Strong personal interest in the evolving AI landscape and comfort with explaining complex topics to beginners. Experience or enthusiasm for Vibe Coding, digital hackathons, or collaborative prototyping is a plus.
- Communication & Facilitation: Fluent, clear-spoken English and strong public speaking skills. Able to adjust tone, pace, and clarity based on audience (e.g., teachers vs. college professors vs. workforce leaders). A strong presence on MS Teams/Zoom or in person - whether running a classroom session, hackathon, or partner presentation.
- Mindset & Tools: Adaptable, self-motivated, and collaborative. Skilled in using tools like Zoom, Google Workspace, and Teams, and eager to learn new platforms and facilitation techniques.
- Location & Eligibility: Preference for candidates based in Austin, TX, but open to strong remote applicants. Must be authorized to work in the US.
Why Join Us?
- Make Global Impact: Empower teachers and workforce educators across continents to teach AI confidently and contextually.
- Shape the Future of the US Workforce Skilling: Co-create impactful AI programmes for colleges and workforce partners across the US.
- Creative & Collaborative Culture: Work with a mission-driven team that values experimentation, equity, and lifelong learning.
- Featured Benefits: Medical insurance (100% employer contribution), 14 days annual leave, 14 days medical leave, and paternity and maternity leave. We request that the candidate to have their own device.
Ready to Apply?
Send your resume and a short, authentic cover letter to with the subject line: “Programs Manager (AI Curriculum) - U.S.” Please write authentically, and use AI tools with discernment.
Please include:
- Your expected monthly salary in USD
- Your current location and time zone
- Your availability to start
- Any accommodation requests (if applicable)
SLL LLC USA is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace. If you need accommodations during the application process, please let us know.
Job Summary
HellermannTyton North America (HT NA) is accelerating the use of Artificial Intelligence to unlock capacity, improve quality, and fuel growth across North America. As the AI Program Manager, you will build and run a program of AI initiatives that create efficiencies by automating repetitive tasks and removing process waste. You will partner with Operations, Sales, Marketing, IT, HR, and Finance to select the right problems, deliver measurable outcomes quickly, and scale wins across plant sites to increase revenue, reduce cost, and eliminate waste. This will be achieved while maintaining HellermannTyton's Quality and EHS certifications by supporting all corporate policies, procedures, work instructions, and required documentation.
What You'll Do
Opportunity Discovery
- Conduct stakeholder interviews to capture business objectives and constraints; translate high-level goals into clear, actionable AI project requirements.
- Build simple business cases with the respective departments; baseline current performance, and quantify benefits
Program Management
- Work with Business Stakeholders to prioritize initiatives by value, impact, labor hour avoidance, and risk mitigation.
- Prioritize AI program and project roadmap into short, iterative deliverables; prioritize delivery based on business impact and feasibility.
- Run stage-gated delivery (scope pilot scale) aligned to HellermannTyton COE project governance; set decision forums, risk controls, and incremental results.
- Work with Business and IT to develop data and IT infrastructure and tools to support AI program roadmap.
Delivery
- Ensure ownership of agents and AI workflows are transitioned to business stakeholders within the business.
- Engage with change management to ensure AI projects are accepted, and AI becomes integrated into processes such that AI becomes "the way we work."
- Make value visible and auditable. Track and report on program benefit metrics such as savings, improved experience, reduced waste, efficiency improvements, etc.
- Share AI knowledge to upskill the organization. Coach stakeholders to see AI use cases in the processes.
Governance
- Partner with Legal/HR on data privacy and AI use policies.
- Ensure solutions comply with IT corporate cybersecurity and risk guidelines.
Success in this role will require:
- Collaboration & Communication
- Adaptability
- Problem Solving
- Analytical Thinking
- Business Acumen
What You'll Bring
- Bachelor's degree in Project/Program Management, Engineering, Manufacturing, Computer Science, Data/Analytics, or related field.
- 3+ years leading data/AI/automation programs with manufacturing operations; proven track record delivering hard dollar benefits and labor hour avoidance.
- Mastery of program management (business cases, roadmaps, stage gates, financials).
- Excellent stakeholder communication and leadership across Operations, Sales, Marketing, IT, HR, and Finance.
Preferred Qualifications
- Background manufacturing or associated environments.
- Lean / Six Sigma certification; experience embedding AI within continuous improvement programs.
- Experience with AI Tools (MS CoPilot Studio, MS Fabric, MS Azure Foundry)
By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.
HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Location: Anywhere in Country
At EY, we’re all in to shape your future with confidence.
We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
AI & Data - AI Strategy - Senior Manager - Oil & Gas Sector
The opportunity
As part of our growing AI & Data practice, we are seeking a highly experienced Senior Manager to lead enterprise AI strategy and quantitative modeling efforts for our clients in the Oil & Gas sector. This individual will bring deep industry expertise, along with a proven track record of designing and operationalizing responsible, scalable, and value-aligned AI solutions. You’ll lead high-impact client engagements focused on Generative AI, Agentic AI, MLOps, and AI governance frameworks — driving measurable outcomes in upstream, midstream, and downstream operations.
As a Senior Manager in AI Strategy, you will leverage proprietary, industry-aligned business models and innovative operating model designs to deliver impactful AI investments. You will be responsible for capability assessments, operating model design, product management, governance, and process design, ensuring that AI initiatives align with business strategies and stakeholder needs.
Your key responsibilities
In this role, you will lead the delivery of complex AI strategies that enhance business effectiveness and efficiency. You will work closely with clients to envision how AI can transform their markets, products, and capabilities. This position offers the opportunity to engage with business and technology leaders, driving strategic programs that significantly impact their operations.
- Lead engagement delivery, ensuring quality and risk management throughout the project lifecycle.
- Manage client relationships, focusing on revenue generation and the identification of new opportunities.
- Develop and manage resource plans and budgets for engagements, ensuring alignment with performance objectives.
- Define and implement enterprise-wide AI and quantitative modeling strategy tailored to oil & gas value chains (e.g., asset optimization, drilling, trading, predictive maintenance).
- Establish AI governance frameworks that ensure responsible AI adoption, ethical use of data, model risk management, and alignment with evolving regulations.
- Design and operationalize Agentic AI solutions to automate reasoning, planning, and decision‑making tasks in complex environments.
- Drive the prioritization of AI use cases based on business value, feasibility, and risk, ensuring ROI on AI initiatives.
- Lead multidisciplinary teams of data scientists, engineers, and consultants to deliver end‑to‑end AI platforms and solutions.
- Partner with senior business and IT leaders to identify strategic opportunities and shape AI‑enabled business transformation.
- Implement and scale ModelOps and MLOps practices, ensuring transparency, reproducibility, and monitoring of models in production.
- Lead AI solution architecture, including hybrid deployments on cloud (e.g. Microsoft Azure, Amazon AWS).
- Serve as a thought leader in emerging AI technologies, including Generative AI, foundation models, RAG and Agentic AI.
- Drive internal capability building and innovation in Responsible AI, agentic workflows, and energy sector‑specific solutions.
Skills and attributes for success
To excel in this role, you will need a blend of technical and interpersonal skills. Your ability to navigate complex challenges and deliver innovative solutions will be crucial.
- Strong analytical and decision‑making skills to develop solutions to complex problems.
- Proven experience in managing client relationships and leading teams.
- Ability to communicate effectively and influence stakeholders at all levels.
To qualify for the role, you must have
- Bachelor’s degree required; Master’s degree preferred with focus in Computer Science, Applied Math, or related field with prior consulting experience required.
- 10+ years of experience in technology consulting, digital transformation, or AI‑driven business solutions.
- 5+ years of leadership in AI/ML projects, including team management and executive stakeholder engagement.
- Typically, no less than 5 — 7 years of relevant experience.
- Strong expertise in AI Platforms and Tools.
- Proficiency in Data Architecture Design and Modelling.
- Experience in Digital Transformation and IT Effectiveness Assessment.
- Knowledge of Emerging Technologies and Technology Strategy, Vision, and Roadmap.
- Ability to build and manage relationships effectively.
- Strong exposure to oil & gas industry operations, value levers, and use case landscape.
- Proven success in developing AI strategy and governance models, including frameworks for Responsible AI, risk, and compliance.
- Hands‑on experience with Generative AI frameworks (e.g., OpenAI, Hugging Face, LangChain, RAG).
- Experience architecting and scaling MLOps platforms and data science workflows in cloud‑native environments.
- Proficiency in Python and tools like Pandas, PyTorch, Scikit‑learn, Spark, SQL.
- Experience with CI/CD, containerization (e.g., Docker, Kubernetes), and MLFlow or similar tools.
- Strong client‑facing skills with the ability to articulate technical topics to business executives.
Ideally, you’ll also have
- Experience in managing change and leading teams.
- Strong negotiation and influencing skills.
- Familiarity with sector knowledge and commercial acumen.
- Prior experience leading AI initiatives in the energy or oil & gas sector, including exploration, refining, or energy trading.
- Familiarity with agentic AI concepts, cognitive architectures, and autonomous agents.
- Working knowledge of ESG data, climate risk modeling, and regulatory trends in energy.
- AI certifications (Microsoft, AWS, NVIDIA, Databricks, or equivalent).
- Exposure to agile delivery models and design thinking approaches.
What we look for
We seek individuals who are not only skilled but also passionate about driving innovation and transformation through AI. Top performers are those who can think critically, solve complex problems, and communicate effectively with diverse stakeholders. If you are eager to make a significant impact and thrive in a collaborative environment, we want to hear from you!
What we offer you
At EY, we’ll develop you with future‑focused skills and equip you with world‑class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work together in person 40‑60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on‑going basis.
For those living in California, please click here for additional information.
EY focuses on high‑ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1‑800‑EY‑HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at .
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Generative AI Engineer/Agentic Engineer
You bring AI to life - one agent at a time. At BWE, we rely on you to build smart, adaptive systems that act on behalf of our teams, streamlining workflows and amplifying impact. As an Agentic Engineer, you turn complex business tasks into intelligent, automated solutions that drive efficiency across the enterprise. Your work helps us scale AI with confidence, creativity, and control.
Responsibilities:
- Design, build, and optimize autonomous or semi-autonomous AI workflows (agentic systems) using Microsoft Copilot, Power Automate, Copilot Studio, and third-party AI platforms.
- Translate complex business tasks into orchestrated, multi-step AI workflows that can act with minimal user input while maintaining accuracy and compliance standards.
- Develop and iterate intelligent assistants, copilots, and AI agents to automate business processes across origination, closing, servicing, and corporate functions.
- Collaborate with Business Partners and business units to test, refine, and scale agentic tools that drive measurable efficiency improvements and user adoption.
- Lead implementation of BWE's Scale Agentic AI initiative by identifying high-impact automation opportunities and deploying production-ready AI agents.
- Partner with AIOps Engineer to ensure agentic systems integrate properly with monitoring, governance, and optimization frameworks.
- Stay ahead of emerging agentic design patterns, orchestration technologies, and best practices while bringing forward innovative solutions to business challenges.
- Create reusable agentic templates and workflow patterns that enable citizen developers to build AI-powered automation within governance frameworks.
- Implement security and compliance controls for agentic systems ensuring adherence to financial services regulations and data privacy requirements.
- Research and experiment with innovative agentic AI technologies and platforms to enhance BWE's automation capabilities.
- Provide training and support to business users adopting agentic tools and automation workflows.
- Document agentic system architectures, decision logic, and operational procedures for knowledge transfer and maintenance.
Near-Term Deliverables:
- Build and deploy at least 3-5 production agentic systems that demonstrate significant business impact and operational efficiency gains.
- Establish agentic AI development framework including design patterns, testing methodologies, and deployment standards.
- Create a comprehensive library of reusable agentic components and workflow templates that accelerate automation deployment across business functions.
- Partner with Business Partners to identify and prioritize high-impact opportunities for agentic AI implementation with detailed business case analysis.
- Develop agentic system monitoring and optimization practices ensuring reliable performance, accuracy, and cost efficiency.
- Research and recommend emerging agentic AI platforms and technologies for potential adoption with hands-on evaluation and implementation guidance.
- Create citizen developer enablement materials including agentic workflow templates, training resources, and best practice guidelines.
- Establish agentic AI governance practices including approval workflows, risk assessment, and compliance validation procedures.
- Complete advanced training in agentic AI, workflow orchestration, or emerging automation technologies relevant to enterprise applications.
- Contribute to BWE's competitive advantage by pioneering innovative agentic use cases and automation strategies.
Minimum Qualifications:
- 5+ years of experience building AI-driven workflows, intelligent automation, or low-code/no-code solutions in enterprise environments.
- Hands-on experience with Microsoft Power Platform (Power Automate, Power Apps), Microsoft Copilot Studio, and Large Language Model (LLM) integration.
- Strong grasp of prompt engineering, conversation design, logic flows, and business process optimization techniques.
- Experience with API integration, data transformation, and system connectivity for workflow automation.
- Knowledge of agentic AI concepts including multi-step reasoning, tool usage, and autonomous decision-making systems.
- Understanding of business process design, user experience principles, and change management for automation adoption.
- Bachelor's degree in Computer Science, Engineering, Business Technology, or related field, or equivalent work experience.
- Creative, fast-moving builder with prototyping mindset and deep understanding of user needs and business workflows.
Preferred Qualifications:
- Experience with advanced agentic AI platforms and orchestration tools beyond Microsoft ecosystem.
- Knowledge of machine learning, natural language processing, and conversational AI development.
- Familiarity with enterprise integration patterns, API management, and cloud-native application development.
- Experience in CRE, financial services, or regulated industries with complex compliance and audit requirements.
- Understanding of AI governance, responsible AI deployment, and risk management for autonomous systems.
- Previous experience leading automation initiatives or digital transformation projects.
- Knowledge of emerging technologies including multi-modal AI, autonomous agents, and AI orchestration platforms.
The Opportunity
The Head of Enterprise Productivity & Collaboration Tools is a senior leader responsible for the strategic direction, integration, and optimization of MassMutual’s core collaboration and productivity platforms—including ServiceNow, Microsoft 365, Slack, Zoom, Teams, and Atlassian—with a strong focus on AI enablement and automation. This role will drive the adoption of AI-powered capabilities across platforms to enhance employee experience, operational efficiency, and business agility.
The Team
You will lead a multi-disciplinary global team, including senior managers and specialized platform experts. The team is collaborative, agile, and focused on innovation and accountability. You will foster a high-performance, inclusive culture and develop talent strategies to build AI fluency and platform expertise across the organization.
The Impact:
- Develop and execute a 1–3+ year strategic roadmap for enterprise enablement platforms with a focus on AI integration, automation, and intelligent workflows
- Partner with Enterprise Architecture and Research & Development teams to embed AI capabilities into platform services (e.g., virtual agents, intelligent routing, predictive analytics)
- Lead platform modernization efforts, ensuring alignment with digital transformation and AI-first strategies
- Promote a culture of innovation by enabling employees to contribute ideas and participate in proof-of-concept initiatives
- Oversee platform governance, performance, and lifecycle management across enterprise platforms including ServiceNow, Microsoft, Slack, Zoom, Teams, and Atlassian
- Define and monitor KPIs, SLAs, and AI-driven metrics to ensure platform reliability, adoption, and value realization
- Optimize licensing, usage, and cost efficiency through data-driven insights and automation
- Serve as a strategic advisor to senior leadership on platform and AI enablement opportunities
- Collaborate with business, IT, security, and compliance stakeholders to ensure alignment and adoption
- Lead change management efforts to drive user engagement and maximize ROI from platform investments
- Manage, coach, and motivate a global team while building a strong, diverse talent pipeline
- Manage vendor relationships and external partnerships
- Execute operational strategy with latitude in day-to-day decision-making
- Implement short- to medium-term strategies (1–3 years); contribute to broader strategic planning
- Manage teams performing multiple functions/disciplines, including exempt and non-exempt employees
The Minimum Qualifications
- Bachelor’s degree in Technology, Business, or related field
- 10+ years of experience in enterprise technology, with 5+ years in senior leadership roles
- Proven track record in managing and scaling enterprise platforms (ServiceNow, Microsoft Copilot, Slack, Zoom, Teams, Atlassian)
- Deep understanding of AI technologies and their application in enterprise environments
- Experience leading platform modernization and AI transformation initiatives
- Strong financial acumen with experience managing large-scale budgets
- Exceptional communication, stakeholder management, and strategic planning skills
- Authorized to work in the U.S.
The Ideal Qualifications
- Experience with AI/ML platforms (e.g., Azure AI, OpenAI, ServiceNow AI, Microsoft Copilot)
- Familiarity with agile, DevOps, and product management methodologies
- MBA or advanced degree in a relevant field
- Excellent facilitation, collaboration, and change management skills
- Strong financial acumen and data-driven decision-making
- Ability to work across all organizational levels and in complex environments
- Global travel flexibility and self-driven work ethic
- Excellent written and communication skills
- Ability to multitask, solve problems resourcefully, and work well under pressure
- Experience with strategic planning, business development, or stakeholder management
#LI-MC1
MassMutual is an equal employment opportunity employer. We welcome all persons to apply.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
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Proper Hospitality is seeking an AI Workflow Fellow for a three month, execution focused program embedded with the CEO, President, and Chief of Staff. This role is responsible for building and deploying production ready AI workflows across our hotel portfolio, automating real operational processes tied to clear ROI, and integrating across systems including PMS, Snowflake, Microsoft 365, and guest experience platforms. This is hands on applied AI with live impact on property operations, not research or prototype work.
What This Is
We're not exploring AI at Proper Hotels. We're deploying it. Right now, AI runs our executive briefings, triages guest reviews across 11 properties, automates reporting pipelines, and handles operational workflows that used to eat hundreds of hours. We need someone who can build more of this, faster.
This is a single fellowship seat. You'll work directly with our CEO, President, Chief of Staff and executive team for three months and will be shipping production workflows from week one.
You are the execution engine inside Proper’s broader Workflow & AI operating model.
What You'll Actually Do
Building (80%)
Build & Ship
- Design and deploy agent-based workflows that automate real operational tasks (not demos, not prototypes that sit on a shelf)
- Build within clearly defined ROI hypotheses approved by the Head of Workflow & AI (not speculative experiments)
- Wire together APIs across our stack: PMS, Snowflake, Notion, Microsoft 365, Google Workspace, Revinate, STR
- Build multi-agent systems that handle overnight operations, reporting rollups, task accountability, and guest experience triage
- Create tools that General Managers and department heads actually use daily
Identify & Automate
- Audit departmental workflows across the portfolio and find the manual processes burning the most hours
- Build the automation, test it on-property, iterate based on real feedback
- Transition tasks from "someone does this by hand" to "this runs itself" without losing the human touch that defines Proper
Strategy (20%)
Strategic Input
- Evaluate frontier capabilities weekly, but only deploy those that map to defined operational ROI
- Translate what's happening at the AI frontier into specific, actionable opportunities for luxury hospitality
- Help shape our internal AI skill-building program so the culture evolves with the technology
Who You Are
- You build agents and workflows, not just prompts. Show us something you've built that runs without you babysitting it
- You've shipped applied AI into production environments. Side projects count if they're real and running
- You can wire APIs together before lunch and present to the C-suite after it
- You navigate ambiguity without freezing. If a tool doesn't exist, you build it
- You understand that technology in a hotel should be invisible but felt. "High Tech / High Touch" isn't a slogan to you
- You're hands-on with LLMs (OpenAI, Anthropic, open-source), API orchestration, agent frameworks (eg. Openclaw), and data pipelines
- Bonus: experience with hospitality systems, revenue management, or guest experience platforms
Education
CS, Data Science, or MBA with a strong technical background preferred but not required. Non-traditional paths welcome if your portfolio speaks for itself
Program Details
- Duration: 3 months with potential to extend
- Experience: 0-2 years
- Compensation: $7,000 - $10,000/month depending on experience and location
- Access: Direct seat at the table with the CEO, President, and Chief of Staff
- Impact: Your work goes live on-property, affecting real guests and real revenue. This isn't a sandbox.
In your application please include two additional items:
- Something you've built that automates a real workflow (link, repo, or demo)
- A short note on what you'd build first if you had access to a luxury hotel portfolio's entire data stack
Why Join Proper Hospitality
At Proper, we build experiences that move people — and that begins with the team behind them. As a best-in-class employer, we’re committed to creating one of the Best Places to Work in hospitality by nurturing a culture where creativity, excellence, and humanity thrive together.
Everything we do is grounded in the belief that hospitality is more than a profession - it’s an opportunity to care for others and make lives better. Guided by the Pillars of Proper, we show up with warmth and authenticity (Care Proper), strive for excellence in everything we do (Achieve Proper), think creatively and resourcefully (Imagine Proper), and take pride in the style and culture that make us who we are (Present Proper).
We believe our people are our greatest strength, and we invest deeply in their wellbeing, growth, and sense of belonging. From comprehensive benefits to meaningful development programs, Proper is designed to help you build a career, and a life, that feels as inspiring as the experiences we create for our guests.
Our Commitment: Building the Best Place to Work
Our Best Place to Work initiative is a living commitment — a continuous investment in our people, our culture, and our purpose. We listen, learn, and evolve together to create an environment where everyone feels empowered to imagine boldly, achieve confidently, care deeply, and present themselves authentically.
At Proper, joining the team means more than finding a job — it means joining a community that believes in building beautiful experiences together, for our guests and for one another.
About Wakefern
Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, and Gourmet Garage® banners.
Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best-in-class procurement practices.
The ideal candidate will have a strong background in designing, developing, and implementing complex projects, with focus on automating data processes and driving efficiency within the organization. This role requires a close collaboration with application developers, data engineers, data analysts, data scientists to ensure seamless data integration and automation across various platforms. The Data Integration & AI Engineer is responsible for identifying opportunities to automate repetitive data processes, reduce manual intervention, and improve overall data accessibility.
Essential Functions
- Participate in the development life cycle (requirements definition, project approval, design, development, and implementation) and maintenance of the systems.
- Implement and enforce data quality and governance standards to ensure the accuracy and consistency.
- Provide input for project plans and timelines to align with business objectives.
- Monitor project progress, identify risks, and implement mitigation strategies.
- Work with cross-functional teams and ensure effective communication and collaboration.
- Provide regular updates to the management team.
- Follow the standards and procedures according to Architecture Review Board best practices, revising standards and procedures as requirements change and technological advancements are incorporated into the >tech_ structure.
- Communicates and promotes the code of ethics and business conduct.
- Ensures completion of required company compliance training programs.
- Is trained – either through formal education or through experience – in software / hardware technologies and development methodologies.
- Stays current through personal development and professional and industry organizations.
Responsibilities
- Design, build, and maintain automated data pipelines and ETL processes to ensure scalability, efficiency, and reliability across data operations.
- Develop and implement robust data integration solutions to streamline data flow between diverse systems and databases.
- Continuously optimize data workflows and automation processes to enhance performance, scalability, and maintainability.
- Design and develop end-to-end data solutions utilizing modern technologies, including scripting languages, databases, APIs, and cloud platforms.
- Ensure data solutions and data sources meet quality, security, and compliance standards.
- Monitor and troubleshoot automation workflows, proactively identifying and resolving issues to minimize downtime.
- Provide technical training, documentation, and ongoing support to end users of data automation systems.
- Prepare and maintain comprehensive technical documentation, including solution designs, specifications, and operational procedures.
Qualifications
- A bachelor's degree or higher in computer science, information systems, or a related field.
- Hands-on experience with cloud data platforms (e.g., GCP, Azure, etc.)
- Strong knowledge and skills in data automation technologies, such as Python, SQL, ETL/ELT tools, Kafka, APIs, cloud data pipelines, etc.
- Experience in GCP BigQuery, Dataflow, Pub/Sub, and Cloud storage.
- Experience with workflow orchestration tools such as Cloud Composer or Airflow
- Proficiency in iPaaS (Integration Platform as a Service) platforms, such as Boomi, SAP BTP, etc.
- Develop and manage data integrations for AI agents, connecting them to internal and external APIs, databases, and knowledge sources to expand their capabilities.
- Build and maintain scalable Retrieval-Augmented Generation (RAG) pipelines, including the curation and indexing of knowledge bases in vector databases (e.g., Pinecone, Vertex AI Vector Search).
- Leverage cloud-based AI/ML platforms (e.g., Vertex AI, Azure ML) to build, train, and deploy machine learning models on a scale.
- Establish and enforce data quality and governance standards for AI/ML datasets, ensuring the accuracy, completeness, and integrity of data used for model training and validation.
- Collaborate closely with data scientists and machine learning engineers to understand data requirements and deliver optimized data solutions that support the entire machine learning lifecycle.
- Hands-on experience with IBM DataStage and Alteryx is a plus.
- Strong understanding of database design principles, including normalization, indexing, partitioning, and query optimization.
- Ability to design and maintain efficient, scalable, and well-structured database schemas to support both analytical and transactional workloads,
- Familiarity with BI visualization tools such as MicroStrategy, Power BI, Looker, or similar.
- Familiarity with data modeling tools.
- Familiarity with DevOps practices for data (CI/CD pipelines)
- Proficiency in project management software (e.g., JIRA, Clarizen, etc.)
- Familiarity with DevOps practices for data (CI/CD pipelines)
- Strong knowledge and skills in data management, data quality, and data governance.
- Strong communication, collaboration, and problem-solving skills.
- Ability to work on multiple projects and prioritize tasks effectively.
- Ability to work independently and in a team environment.
- Ability to learn new technologies and tools quickly.
- The ability to handle stressful situations.
- Highly developed business acuity and acumen.
- Strong critical thinking and decision-making skills.
Working Conditions & Physical Demands
This position requires in-person office presence at least 4x a week.
Compensation and Benefits
The salary range for this position is $75,868 - $150,644. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.
Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave.
Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements
Role:
Join project teams across the U.S. as the on-site catalyst who turns AI ideas into working reality. Partnering with each project’s AI Champion (Project Manager or Superintendent), you’ll uncover pain points, redesign workflows, and deploy AI agents that cut down reporting, accelerate RFIs, simplify lookahead planning, progress updates, materials tracking, and more. When needed, you will develop user stories and coordinate development with the central AI Studio. You’ll help advance the vision of the “Construction Site of the Future,” showing how agentic AI will transform project operations.
Location: New Haven, Connecticut
Responsibilities:
- Opportunity hunting and workflow redesign – Lead Lean/Six Sigma discovery workshops; map value streams, assess process and data maturity, and log low-effort/high-impact AI use cases.
- Process and data maturity assessment – Evaluate each jobsite’s current workflows and underlying data; surface gaps that block AI adoption and develop phased improvement plans with Operations Excellence to establish the right process baseline before deploying agents.
- Assess the market solutions – Evaluate off-the-shelf and platform tools; launch pilots, measure impact, and scale wins.
- Rapid AI-agent builds – Convert user stories into production-ready agents in Copilot Studio / Power Apps/Automate, ChatGPT Enterprise, or code-first frameworks within days; wire them to Teams/SharePoint on the front end and Databricks Lakehouse or other sources on the back end.
- Enterprise-grade engineering & LLMOps – Build RAG pipelines backed by Delta tables, Unity Catalog, and Databricks Vector Search; automate infra with GitHub Actions / Posit; monitor latency, cost, adoption, and drift.
- Data integrations – Partner with Data Engineering to design and maintain ETL pipelines, API integrations, and event-driven connectors feeding RAG and agents.
- Cross-cloud orchestration – Blend OpenAI, Azure OpenAI, and AWS Bedrock behind secure custom connectors; package agents for seamless rollout.
- Change enablement – Train crews, gather feedback, iterate, and track adoption and ROI metrics; apply influence model principles to embed agents into daily routines and SOPs, and track behavior change KPIs.
- Stakeholder communication – Brief project leadership and clients on agent impact in clear business terms; contribute use cases and playbooks for “Construction Site of the Future.”
- Escalation & hand-off – Draft clear user stories, data specs, and acceptance criteria for any complex solution that requires the central AI Solution Engineers or Data Engineering / Data Science team to lean in.
Qualifications:
- 3+ years in AI engineering / full-stack data applications or data science, including 2+ years building production LLM/RAG solutions.
- Bachelor’s in CS, Engineering, Physics, or a related field; Master’s preferred.
- Prior hands-on work in construction or heavy process industries (manufacturing, oil & gas, chemicals) is a significant plus.
- Demonstrated process excellence background (Lean/Six Sigma Green Belt or equivalent) with experience diagnosing process and data gaps and supporting change management plans with Operations Excellence.
- Strong facilitation and communication skills.
- Hands-on expertise with Copilot Studio, Power Apps/Automate, custom connectors, and CoE Toolkit governance.
- Programming & data stack: Python, SQL, Databricks Lakehouse, vector stores.
- DevOps & IaC: GitHub Actions (or Azure DevOps) and Posit Workbench/Connect automation or comparable CI/CD tooling; strong Git/GitHub workflow discipline.
- Integration & ETL skills: Foundational understanding of ETL/ELT design, Airflow or Databricks Workflows, and REST/GraphQL API development; proven collaboration with Data Engineering on source-to-lake and lake-to-agent pipelines.
- Willing and able to travel and work on active jobsites.
Role:
The Technical Product Manager, Functional AI, will lead the definition and delivery of AI solutions that transform our core business functions, including Finance, HR, Legal, Marketing, and others. This role bridges functional expertise and technical execution—partnering with business leaders to identify opportunities, shaping requirements into scalable AI solutions, and ensuring adoption that delivers measurable value. The Technical Product Manager will collaborate closely with engineers and data teams to design, pilot, and scale solutions, while maintaining clear visibility into ROI and impact for leadership. Success in this role requires strong product management discipline, applied AI expertise, and the ability to translate complex technical concepts into business outcomes.
Responsibilities:
Product Management & Business Partnership:
- Lead discovery and scoping sessions with business stakeholders across corporate functions (Finance, HR, Marketing, etc.) to identify high-value AI opportunities.
- Build strong relationships with functional leaders to understand workflows, pain points, and success measures.
- Translate business requirements into clear technical requirements that guide design, engineering, and vendor evaluation.
- Drive user experience design by ensuring solutions are intuitive, accessible, and aligned with employee needs.
- Prepare clear documentation of requirements, workflows, and decision rationale to support transparent delivery.
- Lead Agile sprint planning, backlog grooming, and retrospectives to ensure timely and high-quality delivery of product features in collaboration with cross-functional teams.
AI Solution Design & Delivery Support:
- Partner with engineers to shape solution approaches, balancing build/buy/partner considerations.
- Contribute to solution architecture discussions, ensuring designs are scalable, secure, and compliant with standards.
- Collaborate closely with delivery teams to validate functionality against requirements, proactively evaluate feature effectiveness and accuracy, and resolve scope or design ambiguities to ensure product quality and alignment with user needs.
- Support testing, pilot deployment, and adoption efforts, incorporating user feedback into iterative improvements.
- Document and communicate lessons learned, value metrics, and impact stories to demonstrate business outcomes.
Value & Impact Measurement:
- Define success metrics and measurable outcomes for each AI initiative in partnership with business stakeholders.
- Work closely with the Data Analytics team to design and maintain value tracking reports and dashboards.
- Monitor adoption, efficiency gains, and ROI, and proactively identify areas for improvement.
- Present value realization updates to leadership, ensuring clear visibility into the business impact of AI solutions.
Qualifications:
- At least 5 years of experience in technical product management with a minimum of 2 years in AI-related products.
- Bachelor’s and Master’s in Computer Science, Physics, Engineering, or associated quantitative fields.
- Have proven experience and knowledge of corporate functions (Finance, HR, Legal, Marketing, etc.)
- Exceptional facilitation and communication skills—comfortable running discovery sessions, white-boarding with PMs, and demoing prototypes to senior leaders.
- Demonstrated product-management mindset: roadmap ownership, KPI definition, and budget/risk trade-off communication.
- Hands-on experience leading change initiatives and measuring adoption by teams.
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
- Ability to articulate technical concepts to non-technical stakeholders
- Deep understanding of AI applications, tools, and methodologies
- Proven ability to apply AI/ML techniques (e.g., NLP, document intelligence, predictive modeling, generative AI) to solve business problems in corporate functions.
- Hands-on experience with modern AI/ML tools and platforms (e.g., OpenAI, Azure AI, AWS SageMaker, AWS Bedrock or similar).
- Familiarity with the latest trends in AI (e.g., agentic AI, multimodal models, RAG) and ability to evaluate their relevance for client use cases.