Demand Planner

Company Description

Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products like Just Skin, Future Skin, Bio Lifting Serum+ and more that are beloved worldwide. Founded by beauty pioneer Sylvie Chantecaille in 1998, the brand is known around the world for its natural-infused skincare and makeup, as well as its' impactful conservation program that supports nonprofits worldwide. Always cruelty-free and PETA-certified, products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach.

A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive.

Role Purpose/Mission:

The Demand Planning & S&OP Manager leads forecasting, S&OP, and inventory management for the US, Canada, , and Spa channels. The role ensures accurate demand signals, strong cross‑functional alignment, and optimized inventory levels while driving continuous improvement and harmonizing planning processes between La Prairie and Chantecaille.

Main Accountabilities

Forecasting & Demand Planning

• Manage retail and shipment forecasts for all saleable and non‑saleable SKUs across North America.
• Partner with Sales to incorporate trends, promotions, and business drivers into the demand plan.
• Conduct semi‑annual demand reviews and lead ongoing S&OP meetings with Sales, Marketing, Finance, and Supply Chain.
• Communicate stock risks and define mitigation plans with stakeholders.

S&OP Harmonization & Continuous Improvement

• Drive continuous improvement in forecasting, planning tools, and process discipline.
• Lead harmonization of S&OP processes, data standards, and reporting between La Prairie and Chantecaille in partnership with Global Planning.

New Product Introduction

• Build new product forecasts using global benchmarks and local insights.
• Track performance vs. projections and adjust plans to manage shortages or excess.
• Ensure all launch-related items are planned and delivered on time.

Inventory & Freshness Optimization

• Improve product freshness through better demand accuracy, lifecycle planning, and inventory controls.
• Identify actions to reduce aged inventory and optimize stock levels.

Lifecycle & Business Analysis

• Determine stop‑ship timing for discontinued SKUs and analyze post‑returns results.
• Provide ongoing insights on assortment changes and support ad‑hoc business analysis.

Key Interfaces

• Excel
• PowerPoint
• SAP
• Qlikview
• PowerBI

Knowledge, Skills and Experience

• Bachelor’s Degree (Supply Chain Management, Finance, Accounting, Business Management preferred)
• Minimum of 5 years of relevant experience
• Strong analytical ability, including understanding the business behind the numbers
• Strong collaboration and communication skills
• Detail oriented with ability to balance and organize multiple work priorities.