Facilities Manager

What you will do

Responsible for managing the day-to-day operations of various facilities to ensure operations, maintenance, and vendor management standards of the performance-based contract are met in a cost-effective, safe and efficient manner. Works in cooperation with customers’ local management and Operations & Maintenance service subcontractors. Is responsible for managing local facility operations in accordance with approved operating guidelines and managing the corresponding budget. Leads O&M facility staff daily on a large individual site.

How you will do it

• Ensure that all facilities are operated and maintained in a cost-effective and safe condition in accordance with the approved budget and the customers’ requirements to fulfill the O&M performance risk contract.
• Ensures adherence to all applicable codes and laws related to site operations.
• Maintains a proactive relationship with customers and understands business needs of local customers. Communicates those business needs to JCI management and site team.
• Reviews and approves expenditures for tools, equipment, supplies, materials, and additional contract requirements. May assist with preparation of facility budget.
• Communicates operating objectives, expectations, and process improvements to JCI O&M staff in a continuing effort to build the team and protect critical systems.
• Manages, directs and schedules day-to-day and long-range activities for assigned properties and ensures that the O&M staff are properly following processes and procedures.
• Manages and supervises facility personnel including hiring, promotions, recognition, discipline, and performance management. Plans, directs, and monitors the performance objectives of Operations and Maintenance personnel.
• May establish process performance metrics; tracking, analyzing, and reporting performance in terms of quality, safety, cost, and customer satisfaction. May take corrective action to bring about required change and ensure contract requirements have been executed at a level above the specified standards.
• Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction.
• Manages subcontractor specifications, problems/issues, performance, and administration.
• Provides technical expertise and guidance to O&M staff and manages resolution of complex problems.
• Provides the technical and management direction for all Facility Management services and utilizes all JCI resources (i.e. Branch, Procurement, etc.) to reduce costs and increase satisfaction.
• Comply with all company policies and procedures and adheres to company standards.
• Performs other duties as required.
• Available on call and respond to emergencies to support operation as needed.

What we look for

• Five years of facility management or building operations experience required with three years of supervisory experience in management, budgeting, vendor management, operations and maintenance required.
• Experience in electrical or mechanical engineering is helpful.
• Demonstrated leadership abilities and organizational skills
• Demonstrated communication and interpersonal skills.
• Ability to manage and train entry-level personnel.
• Ability to manage customer relationships, and others at all levels.
• Must be a team player, committed to working in a quality environment.
• Required to report to the jobsite daily.
• May require the ability to travel.

Non-negotiable skills or experience

• leadership & communications skills
• building maintenance experience