Evolv Jobs in Usa

Who We Are

We are a food manufacturing startup, Orange and Fifth, currently in the "build" phase. We don’t have a 500-page SOP manual or a dedicated department for every task. What we do have is a vision, a facility, and a lot of work to do before our early-2027 launch. Led by a seasoned entrepreneur with a previous successful exit in food manufacturing, we are launching a fresh snack brand and looking for a foundational team member who views "lack of structure" as an opportunity to build it themselves. You aren't waiting for a task list; you are creating it. This role begins as a generalist "fixer" and is intended to evolve as we scale.

What You’ll Do

Through the remainder of 2026, your "typical day" doesn't exist. You will be responsible for:

• Systems & Finance: Building complex costing spreadsheets, managing initial budgets, and translating data into professional PowerPoint decks for stakeholders.
• Logistics & Admin: Handling office setup, reviewing vendor contracts, and managing the nitty-gritty of facility logistics.
• Supply Chain: Sourcing and ordering raw ingredients, vetting suppliers, and managing early-stage inventory.
• R&D Support: Organizing product testing runs and—yes—getting your hands dirty on the production floor during trial runs.
• Process Design: Helping us decide how we work by implementing the first iterations of our scheduling and procurement workflows.

Who You Are

• Highly Technical: You have a degree in Accounting, Finance, Computer Science, Engineering or a related field. You think in logic and spreadsheets.
• The "Figure-It-Out" Factor: You are comfortable with ambiguity. If you don't know the answer, you’ll find it before anyone even realizes there was a question.
• Food/Manufacturing Savvy: You have a background in manufacturing (ideally food). You understand the pace, the safety standards, and the nuances of a production environment.
• Meticulous: You have a "measure twice, cut once" mentality. Small details in a contract or a recipe matter to you.
• Multitasker: You can pivot from a high-level financial model to moving a pallet jack in the same hour without losing your cool.
• Team Player: You have the ability to work collaboratively with others both internally and externally, with a keen focus on building successful partnerships and long-term positive relationships through communication, candor, and healthy conflict.

To start the application process, complete this culture survey:

About Us:

AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options.

Job Overview:

Azazie’s Design team is the driving force behind our brand’s commitment to beautiful, authentic designs with quality materials and construction. We are seeking an experienced Designer to join our growing design team! This position reports directly to Azazie’s Lead Designer and will be a key voice in assisting the creative process.

Responsibilities and Duties:

• Reports to Creative Director/Lead Designer and provides vital support to the team during the development stage.
• Develops high-quality designs that align with the company’s brand and goals.
• Introduces innovative design ideas and techniques to enhance the company's offerings.
• Oversees product development from tech pack concept to delivery by corresponding with the sample room.
• Provides fitting comments to ensure proper fit and brand integrity when required.
• Research and integrate current market trends/inspirations/new colors.
• Creates and submits tech-packs for all categories
• Encourages and promotes objectives, following the development schedule, and improving workflow.
• Collaborates with cross-functional teams, including Marketing, Social, PR, and Creative departments.
• Supports guiding and mentoring junior designers providing feedback which includes refining their design/construction knowledge throughout the development process.
• Assist Lead Designer with creation of product flows, storyboards, mockups, prototypes.
• Assist Lead designer with regular schedules projects (development cycles), Special projects (New colors, Fabric Development, New Collection Developments/Brand Collaborations, etc.)

Note: These duties are intended to describe the general nature and level of work performed and are not exhaustive. The company reserves the right to modify duties and responsibilities as business needs evolve.

Qualifications:

• Degree in Fashion Design
• Five + years of evening wear/ relevant fashion experience
• Must present an online portfolio of design work, showcasing your proven track record of successfully launching products from concept to launch, detailing your role in each.
• An acute eye for style, color, fabrication and construction
• Experience with Adobe Illustrator
• Experience with Microsoft Office; Excel
• Strong communication skills (email and personal)
• A strong desire for adventure & curiosity
• Ability to adapt and work in a fast-paced, structured environment
• Desire to learn & hunger for more

Benefits:

• 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period
• Paid vacation days and sick leave
• Paid Holidays + Floating Holidays
• 401k
• Parking/Commuter benefit
• Free snacks and drinks in office
• Employee discount
• Company engagement events

Physical Requirements:

While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close, distance and color vision.

Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description is not an employment contract. It is intended to describe the general content of and requirements for the performance of this job. Duties, responsibilities, and requirements may be changed or added at the discretion of Azazie at any time.

The Director of Allocation is a senior leader responsible for architecting and governing enterprise allocation and distribution strategy across two distribution centers. This role ensures optimized inventory flow, store-level assortment precision, and disciplined execution aligned with financial and merchandise objectives.

Reporting into the SVP GMM, this role partners closely with Planning, VP/DMMs, Ecommerce and Store Operations to drive speed to floor, inventory productivity, and profitable growth.

Key Responsibilities-

Enterprise Allocation & Distribution Strategy

• Lead enterprise allocation and distribution strategy across two DCs, ensuring optimal product flow and capacity alignment.
• Govern inbound routing, flow prioritization, and allocation cadence to maximize speed to floor and inventory productivity.
• Establish allocation guardrails that align with financial plans and merchandise strategy.

Store Assortment & Size Planning

• Lead development of pre-season size curves and assortment architecture by store cluster for the DMM’s and Buyers.
• Continuously analyze size selling performance and optimize size distribution to minimize markdown and lost sales.
• Oversee store-level assortment execution to ensure alignment with brand strategy and local demand.

Inventory Optimization & Transfers

• Direct inter-store transfer strategies to rebalance inventory, protect margin, and optimize sell-through.
• Monitor store-level inventory health and proactively mitigate aging risk.
• Partner with Planning to align allocation with OTB, inventory turn, and GMROI objectives.

Cross-Functional Partnership

• Partner laterally with Director of Planning and VP/DMMs to align allocation execution with financial and merchandise strategies.
• Collaborate with Ecommerce and Store Operations to support speed-to-floor initiatives, pre-pack optimization, and DC processing efficiencies.
• Serve as the allocation lead in weekly business reviews and strategy sessions.

Performance & Analytics

• Drive performance against Sales, GM%, GMROI, Inventory Turn, and in-stock targets.
• Leverage data analytics to continuously refine allocation algorithms, store clustering, and replenishment methodologies.
• Lead reporting and visibility across allocation performance metrics.

Leadership & Organizational Development

• Build and lead a high-performing allocation organization.
• Assess strengths and development needs of team members; establish succession planning.
• Simplify and streamline allocation processes to improve agility and decision speed.
• Act as a change agent in evolving retail and supply chain environments.

Education & Experience

Bachelor’s degree required.

8–10+ years of progressive allocation and inventory management experience, including direct leadership of multi-unit retail allocation teams.

Experience managing inventory flow across multi-DC environments strongly preferred.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions-

▪ Sit for more than 6 hours per shift

▪ Use hands to finger, handle and feel

▪ Reach with hands and arms

▪ Talk and/or hear

▪ Stand for up to 2 hours at a time periodically

▪ Walk or move from one location to another

▪ Occasionally may need to climb, balance, stoop, kneel, or crouch

▪ Lift and/or move up to 10 pounds regularly and up to 25 pounds occasionally

▪ Punctuality and regular attendance consistent with the company’s policies are required for the position.

▪ Average work week is 40 hours, which can vary depending on business need.

▪ The work environment for this position is a moderately noisy office setting.

General Information:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-DNI

Title: Dir Human Resources & Operations

Position: Full-Time

Position Summary

As the Director of Human Resources & People Operations, you will build and scale the operating system that enables aggressive growth without losing culture, accountability, or performance standards. You will work closely with the CEO and senior leadership team to solve business problems through talent, leadership, structure, and execution. This role is ideal for someone who thrives in change, urgency, and ambiguity.

About the Role

We are a private equity–backed, high-growth company operating in a fast-paced, performance-driven environment. We are not looking for a traditional HR leader. We are seeking a business operator who leads through people, someone who understands how companies run, how value is created, and how talent, culture, and execution must align to scale performance and succeed.

This role is not designed for candidates whose experience is primarily policy-driven or compliance-first. While compliance is required, success in this position is defined by execution, accountability, and delivering results.

This position offers a unique opportunity to build, influence, and scale at a critical stage of growth. As the company evolves, this role has the potential to expand into a broader role aligned within the private equity lifecycle.

Key Responsibilities

Business & People Operations

• Partner directly with the CEO and senior leaders to align people strategy with business priorities and growth objectives
• Drive organizational effectiveness, accountability, and execution across teams
• Shape org structure, leadership roles, and performance expectations to support scale and speed
• Lead workforce planning aligned to revenue growth and operational demands

Talent, Leadership & Culture

• Own end-to-end talent strategy: hiring, assessment, development, retention, and succession
• Raise leadership standards through coaching, feedback, and decisive action
• Reinforce company culture, values, and performance expectations, especially during periods of growth and change
• Partner with leaders to address performance issues directly and effectively

Execution & Change

• Lead and project-manage critical people initiatives to completion
• Drive change management for growth, restructuring, and new initiatives
• Use data and insight to inform decisions and measure impact

HR Foundations (Supportive Role)

• Ensure HR fundamentals (employee relations, payroll, benefits, HRIS, compliance) are effective, accurate, and scalable
• Maintain legal and regulatory compliance without creating unnecessary bureaucracy

Qualifications

• Bachelor’s degree in Human Resources, Business Operations, Management, or a related field required; advanced degree preferred.
• 8+ years of progressive leadership experience across human resources and operational support functions.
• Experience in a private equity backed, highly regulated, or fast growth environment strongly preferred.
• Proven ability to design, execute, and scale operations and HR processes in a lean organization.
• Strong working knowledge of employment law, HR compliance, payroll, benefits administration, and HRIS platforms.
• Demonstrated ability to operate both strategically and tactically, with a willingness to engage directly in day-to-day execution.
• Exceptional organizational, analytical, and problem-solving skills with strong attention to detail.
• Effective communicator with the ability to partner with executive leadership, influence stakeholders, and manage sensitive matters with discretion.
• High degree of professionalism, integrity, and judgment in handling confidential information.

Key Competencies

• An operations-minded leader with strong people leadership experience
• Comfortable in PE-backed or high-growth environments with urgency and accountability
• A trusted partner to senior leadership who gets things done correctly and decisively
• Direct, respected, firm but fair, and execution-oriented
• Someone leaders seek out for their toughest people and performance challenges

ABOUT JEREMIAH PROGRAM

Jeremiah Program (JP) is a nonprofit organization helping single mothers invest in themselves so they can thrive and take steps towards economic mobility by partnering with them to access higher education, affordable childcare, housing, skills training and career development. JP envisions a world where poverty is no longer feminized; where race is not divorced from gender; where career and financial opportunities are not gentrified; and where women who experience poverty not only hold a seat at the table but hold the mic and curate the agenda.

Jeremiah Program offers one of the nation’s most successful strategies for disrupting poverty, two generations at a time. At JP, we believe that no mother should have to make the untenable choice between investing in herself or supporting her children. Our holistic approach invites single mothers into the leadership tent and encourages families to bring all of their identities to bear in achieving their goals in pursuit of economic mobility.

Founded in 1993, this year JP is supporting over 2,000 moms and kids across nine residential and non-residential campuses: Austin, Baltimore, Boston, Brooklyn, Fargo, Las Vegas, Minneapolis, St. Paul, and Rochester.

POSITION SUMMARY

The Development Coordinator is responsible for coordinating the campus Annual Fund and fundraising efforts. They are an invaluable member of the development team shepherding the work related to special events and development volunteers while reflecting the Jeremiah Program (JP) mission, and encompassing the values, vision, and purpose of the program. This is a full time on-site position and reports to the Director of Development.

The ideal applicant will possess a deep commitment to and understanding of current education, early childhood, housing, and all social justice issues intersecting with poverty. They should have prior experience working within a structured and effective development department and bring an entrepreneurial approach both to their career path and development work.

PRIMARY RESPONSIBILITIES

Community Outreach & Partnerships

• In collaboration with the Development and Campus Support team, build presence and engagement of JP within the community by assisting with the following:Identify partners and opportunities that align to JP’s mission and brand
• Represent JP at community events
• Plan and coordinate logistics for outreach presentations that will engage stakeholders and partners
• Provide Community Tours
• Attend key networking and professional meetings
• Coordinate communication, social media and online presence with JP’s Campus Support Team and Marketing and Communications team to build visibility within the community.
• Assist with planning and implementation of JP events that engage local donors and volunteers and raise JP’s visibility in the local community.
• Develop creative ways to engage donors, volunteers and community through virtual platforms.

Volunteer Engagement

• Work in collaboration with the Family Services team to ensure seamless enlistment of all volunteers
• Train and report fundraising volunteer engagement in partnership with Campus Support Team
• Create a thriving experience for community volunteers that increases volunteer engagement and encourages participation, raising JP’s visibility and contributing financially to the organization.
• Collaborate with Family Services to plan formal and informal recognition activities to recognize the contributions of volunteers to the campus.
• Leverage volunteers and interns to increase organizational capacity within Rochester Development

In-Kind Donation Solicitation

• Build alliances with key community constituencies (corporate, education, civic) to develop on-going, effective and efficient in-kind and volunteer streams.
• Collaborate with the enterprise-wide data systems coordinator to help coordinate reports and constituent information needed for direct mail, donor records, constituent giving analysis, and other related projects as needed.
• Participate in the identification, cultivation, and stewardship of potential donors from various constituent groups, internal and external.
• Coordinate production of mailings and appeals (both electronic and print) in collaboration with the Campus Support Team and Marketing and Communications team.

General Development Support

• Support planning and implementation of organization’s signature fundraising event (gala) alongside external consultants/event management.
• Assist in the planning and execution of donor cultivation, recognition, and engagement events and serve as liaison for third party fundraising events.
• Collaborate with Development and Campus Support Team members on the integration of Raiser’s Edge in initiatives and strategies.
• Maintain donor records in Raisers Edge (RE).
• Participate in Development events and Development team meetings, seminars and workshops.
• Partner with operations manager and program leaders to fulfill specific parent and student needs.
• Collaborate with the Development Director on the planning and implementation of key initiatives of the Annual Fund.

Communication

• Coordinate development-related communication with Campus Support Team, Marketing and Communications team, and external communication consultants.
• Maintain campus communications/appeal calendar.
• Ensure up-to-date information about community services and resources is available, working closely with Campus Support Team and Marketing and Communications team on local social media and other relevant digital content.

Other Duties as Assigned: This job description provides a comprehensive overview of the role's responsibilities, but it's important to note that duties, responsibilities, and activities may evolve with or without prior notice.

Requirements

• A BA/BS degree in relevant field is strongly preferred
• Minimum of 2+ years of experience in development, fundraising - ideally with the Annual Fund - or related field is required
• Experience in database management, with a preference for Salesforce and/or Raiser’s Edge
• Experience with social media content and creation
• Strong interpersonal, organization and communication skills
• Able to work across departments and contribute as a strong team player in a fast-paced environment
• Demonstrated ability to meet financial goals
• Demonstrated ability to think strategically and creatively
• Ability to multi-task, meet deadlines, and work with minimal supervision
• Passion for the Jeremiah Program mission and values

SALARY & BENEFITS

Salaries for people entering this role typically fall between $45,000 to $53,000 and are commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer medical, dental, vision, and supplemental benefits as well as retirement plans and a generous vacation package.

Summary

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Summary

The Director / Senior Director / Executive Director, CMC Regulatory Affairs is responsible for leading global regulatory CMC development, registration, and compliance activities from early development through commercialization. This role reports to the Head of Global Regulatory Affairs and may be based on-site or remote, depending on organizational needs. The position plays a critical role in defining and executing global CMC regulatory strategies in alignment with business and development objectives.

Key Responsibilities

Regulatory Strategy & Leadership

• Lead the development and execution of global CMC and device regulatory submission strategies in close collaboration with cross-functional project teams.
• Review CMC content and manage submission timelines to ensure alignment with business objectives.

Regulatory Compliance & Guidance

• Assess and communicate global CMC and device regulatory requirements to ensure development activities comply with applicable regulations and guidelines.
• Maintain current knowledge of evolving global CMC and device regulatory regulations, standards, and guidance, and communicate impact to stakeholders.

Quality by Design (QbD) & Risk Management

• Partner with CMC and technical teams to develop and document Quality by Design (QbD) strategies for novel manufacturing processes.
• Conduct risk assessments and develop mitigation strategies for global CMC and device regulatory matters.

Regulatory Submissions & Agency Interactions

• Lead preparation and review of CMC sections for regulatory submissions, including INDs, CTAs, IMPDs, NDAs, MAAs, supplements, annual reports, amendments, and regulatory correspondence.
• Prepare and coordinate responses to regulatory authority information requests during application review and post-approval maintenance.
• Serve as a primary regulatory interface with health authorities on CMC and device-related matters, including leading preparations for regulatory agency meetings.

Manufacturing & Inspection Readiness

• Collaborate closely with Manufacturing, Quality, and external partners to support GMP facility inspections and regulatory audits.
• Assess CMC-related and device changes and ensure timely and compliant reporting to global health authorities.

Cross-Functional Collaboration

• Work closely with Manufacturing, Quality, R&D, and external vendors to support development programs, commercialization activities, and lifecycle management.
• Communicate complex CMC strategies, novel manufacturing processes, and QbD activities clearly and effectively to internal stakeholders and regulatory agencies.

Education & Experience

• Bachelor’s degree in Chemistry, Biochemistry, Engineering, Life Sciences, or a related discipline required; advanced degree preferred.
• RAC or similar regulatory certification is a plus.
• Minimum experience requirements by level:
• Director: 10+ years of CMC regulatory or related pharmaceutical industry experience
• Senior Director: 12+ years
• Executive Director: 15+ years
• Demonstrated ability to define and execute global CMC regulatory strategies with minimal oversight.
• Strong understanding of drug development and lifecycle management, including interdependencies across functions.
• Small molecule experience preferred.
• Experience with pharmaceutical Quality by Design (QbD) concepts and implementation.
• In-depth knowledge of FDA and ICH regulations and guidelines, with experience serving as an FDA liaison; familiarity with EU and other global regulatory requirements preferred.
• Proven experience authoring and submitting INDs, CTAs, IMPDs, NDAs, MAAs, and supplements.
• Experience supporting post-market and commercialization CMC regulatory activities.

• Monitor the operation of the sanitation department to ensure compliance with company standards, procedures, safety, and sanitation regulations.
• Maintain staffing levels to meet business need.
• Assists Food & Beverage Director in establishing budget goals and objectives and monitoring financial aspects of the department.
• Calculate, analyze, and minimize labor costs.
• Responsible for personnel-related matters including but not limited to interviewing, hiring, scheduling, training, coaching, evaluating, promoting, counseling, and discharging.
  
  

• One year certificate from college or technical school or three to six (3 to 6) months of related experience and or training, or combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals.
• Ability to read and interpret documents and write routine reports and correspondence.
• Ability to calculate basic math.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Must have strong communication and interpersonal skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

Bring your ideas to life in homes around the world.

At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

Join us in our exciting quest to build the future home!

About the role:

As a Senior Lab Technologist in Cooking Science, you will play a key role in developing appliances that meet the evolving food expectations of our consumers. You’ll translate consumer insights into technical solutions, validate performance, and contribute to innovation research and intellectual property development.

Working within the Cooking Science team, you’ll lead testing activities, collaborate with cross-functional stakeholders, and help shape the future of cooking functionality through rigorous analysis and continuous improvement.

What you’ll do:

As a Senior Lab Technologist, you will be responsible for testing and validating cooking performance in our appliances, ensuring compliance with technical standards and consumer expectations. If you’re passionate about food technology and innovation, this is your opportunity to make a meaningful impact.

In detail, you will:

• Create and execute standard test plans for cooking performance
• Organize and deliver testing activities, managing your own and others’ work
• Document and analyze test data, creating reports for key stakeholders
• Operate and maintain laboratory equipment, including calibration
• Contribute to cooking function development through testing and adjustment
• Train colleagues based on your area of expertise
• Lead and support innovation research and advanced science initiatives
• Assess intellectual property scenarios and contribute to protection strategies
• Participate in regulatory and standardization activities
• Drive continuous improvement and build internal/external networks
• Provide regular progress updates to the Cooking Science Manager

Who you are:

• Master’s or Bachelor’s degree in Food Technology, Engineering, Chemistry, or a related technical field.
• 3–5 years of specialist experience, with deep knowledge of food standards, cooking processes, and lab testing.
• Proficiency in office and function-specific IT tools, with Six Sigma or Kaizen experience considered a plus.
• Strong communication skills—comfortable presenting, writing technical reports, and leading meetings or demonstrations.
• Customer-centric, analytical, and collaborative, with a knack for problem-solving and cross-functional teamwork.

Where you’ll be:

You will be based 100% onsite in one of our Cooking Science laboratories in Springfield, TN, working closely with global teams and stakeholders. Occasional travel may be required to support testing, innovation events, and cross-regional collaboration.

Benefits include:

• Discounts on award-winning Electrolux products and services
• Family-friendly benefits including extended paternity leave
• Comprehensive insurance plans
• Extensive learning opportunities and a flexible career path

As part of Electrolux Group, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Find more on:

Electrolux North America:

Electrolux Home Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Senior Wholesale Account Manager - IN OFFICE ( West-Hollywood)

Luxury Jewelry

Full-time | In office

SHAY Jewelry is a luxury fine jewelry brand founded by a mother daughter duo and known for bold design, exceptional craftsmanship, and a strong global wholesale presence. For over two decades, SHAY has been stocked by leading retailers worldwide and worn by collectors who value both edge and elegance.

We are seeking a Senior Wholesale Account Manager to own and run our wholesale business end to end. This is a hands on, individual contributor role with real responsibility, autonomy, and growth potential. You will work closely with the founder and internal team to manage existing accounts, drive reorders, and support thoughtful wholesale growth.

This role is ideal for someone who wants full ownership without layers, enjoys being close to the business, and thrives in a founder led environment.

What you will own

• Manage all wholesale accounts domestically and internationally
• Serve as the primary point of contact for wholesale partners
• Drive sell through, reorders, assortments, and account strategy
• Data entry
• Build strong relationships with buyers and in store sales teams
• Lead market appointments, trunk shows, trainings, and follow ups
• Oversee the full order lifecycle from placement through delivery
• Partner with logistics to ensure smooth fulfillment and inventory reconciliation
• Collaborate with marketing and product teams on launches and key initiatives
• Analyze wholesale performance and provide clear insights and recommendations
• Identify smart opportunities for account growth and market expansion
• Represent SHAY Jewelry in a polished and professional manner at all times

Who you are

• 5+ years of experience in wholesale sales or account management within luxury, fashion, or fine jewelry
• Comfortable owning accounts independently without a large team
• Commercially minded with strong instincts around what sells and why
• Highly organized, proactive, and detail oriented
• Polished communicator who builds trust quickly
• Confident working directly with founders and senior leadership
• Strategic thinker who also executes and follows through
• Comfortable in a fast paced, entrepreneurial environment

Experience & skills

• Strong understanding of wholesale operations and retailer expectations
• Experience managing order lifecycles, reorders, and account logistics
• Familiarity with major retailer requirements including UPC and EDI
• Experience with Logicmate preferred but not required
• Advanced knowledge of Google Suite
• Willingness to travel as needed for markets, trainings, and client meetings

Why SHAY

• Opportunity to run wholesale at a growing luxury brand
• Close collaboration with the founder
• Real influence on the business
• Room for the role to grow and evolve over time
• Supportive, collaborative, and creative environment
• 401k 
• Health insurance 

Compensation

Competitive base salary plus commission or performance bonus, based on experience

Estimated range: $85,000–$120,000 

Location

West Hollywood

Full-time | In office

Customer Service Representative – Tempe, AZ

We’re hiring full-time, inbound Customer Service Representatives! If you’re motivated by helping others, skilled in navigating multiple systems, and thrive in a fast-paced, high-volume environment, we want to hear from you.

You’ll be joining a collaborative team under the leadership of a Supervisor of Customer Experience starting in April 2026. Work location for this position is 1150 W. Grove Parkway, Tempe, AZ 85283.

Schedule, Training & Work Environment:

Enjoy your weekends off!

We’re currently hiring for the 9:30 a.m. – 6:00 p.m. shift, Monday through Friday.

Our comprehensive 8-week paid onsite training academy will set you up for success, empowering you to confidently connect with our customers. Training hours are Monday through Friday from 8:00am – 4:30pm on-site at 1150 W. Grove Parkway, Tempe, AZ 85283. During training, you will:

• Learn to navigate our systems, software programs, and internal processes
• Build the core service skills you need, including:
• Critical thinking
• Effective communication
• Confident decision-making
• Technical agility

After successful completion of training, eligible team members can transition to a flexible hybrid work model:

3 days onsite / 2 days remote (with the option to change your WFH days weekly)

Earn in opportunity to become voluntarily remote based on performance after 6 months

Eligible to bid for alternate shifts after 6 months

You also have the option of working in the office up to 5 days a week.

Grainger will provide all equipment needed to work from home.

Grow with Grainger:

Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you’ll build the skills needed to advance your career across specialty teams or into other departments of our evolving business.

Our Culture:

We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.

You Will:

• Handle a high volume of inbound calls - delivering quality customer service with professionalism, empathy, and efficiency
• Quickly navigate multiple computer screens, software programs, and databases to resolve inquiries
• Assist customers with order placement, product information/identification, product search, pricing, invoicing discrepancies, apply credit, and facilitate returns
• Problem-solve independently, using critical thinking and available resources to deliver fast, accurate resolutions
• Collaborate daily in a positive, team-based environment committed to doing business with ethics and integrity
• Maintain attention to detail while managing complex or time-sensitive customer issues
• Communicate clearly via phone and written messages

You Have:

• High School diploma or equivalent
• Minimum 1 year of customer service experience or experience in a customer-facing role
• A passion for delivering exceptional customer service and creating a positive experience for every customer
• Ability to thrive in a fast-paced, dynamic environment
• Ability to problem solve and make decisions with attention to detail
• A continuous improvement mindset, open to coaching and receiving feedback
• Proven ability to learn new technology and software quickly
• Comfortable navigating multiple programs and screens simultaneously
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Experience with Customer Relationship Management (CRM) systems and SAP a plus (not required)
• For hybrid/remote work:
• A secure, quiet workspace
• High-speed internet with minimum speeds of 15 Mbps download / 5 Mbps upload, ping under 80ms

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.