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Position: Resident Service Associate

Location: Silver Spring, MD – The Pearl

Reports to: Property Manager, The Pearl

Position Type: Full Time

Objective:

The Tower Companies seeks a dynamic, driven individual to serve as the Resident Service Associate of The Pearl, a premier Class A luxury apartment community in downtown Silver Spring, Maryland. At the edge of Rock Creek Park, the Pearl is a short walk to the Metro’s Red Line. The building is beautifully designed by Baltimore-based architects, Design Collective, and is filled with light and natural materials. Living at The Pearl provides residents with innovative ways to revitalize their minds and bodies by offering a peaceful retreat from the hustle and bustle of everyday life. A place to find balance, be happy and Live Wisely! The Pearl offers a luxurious experience, while maintaining Gold LEED certification. Sustainability is a hallmark of this Tower asset. The Pearl is a part of the larger Blairs District, which consists of 4 high-rise buildings, 80 townhouse units, retail and an office building on a 27-acre campus.

As a Residential Service Associate, you serve as the front-line Tower ambassador to our new and current residents at The Pearl. You are helping to build a community, one resident at a time! You take a genuine interest in those around you and representing Tower to the best of your abilities. You enjoy providing top tier customer service to all. You build trust the residents need to feel taken care of. You take pride in your residents, your community, your sales office, your coworkers, and most importantly, yourself and your work!

Key Responsibilities:

As a Residential Service Associate, you are empowered to make things happen every day at The Pearl! Prepare to give your guests an incredible client experience they will not forget! Be the difference! The Residential Service Associate responsibilities include but are not limited to:

• Know the residents and building and exceed resident expectations by anticipating their needs.
• Monitor resident (and building) service requests to ensure timely completion and do daily follow up calls upon completion to ensure resident satisfaction; identify and report emerging trends.
• Monitor common areas inside and outside the building by checking for cleanliness and functionality of all equipment (e.g., coffee machine, electronics, fitness equipment); monitor trash & compactor, garages, parking lot, and recycling programs as needed; Submit and track service requests, as needed.
• Manage resident communications such as preparing community messages, warning and lease violation letters and announcing these messages as well as service interruptions and scheduled maintenance.
• Collaborate in execution of monthly resident lifestyle events and District-wide events (evening hours required).
• Administer resident and visitor parking, fob activations/reservations, amenity reservations (schedule, charges, pre- and post-inspections), and schedule elevator reservations.
• Receive and process fair housing and accommodation requests and transfer requests; submit for approval and follow through to completion & resident satisfaction
• Resolve resident issues and concerns professionally and promptly. Own issues as they arise and ensure follow up for all matters.
• Ensure follow up needed to ensure residents are adhering to lease agreement, policies and procedures.
• Respond to on-site emergencies, as needed, within a reasonably short response time.
• Support the financial performance of the property in accordance with the established budget. Maximize additional income by selling services and accurately charging fees (e.g., amenities, hospitality suites, parking, pets, and printers).
• Support, cultivate and maintain a strong high level professional relationship with the Concierges, Sales, Finance and Maintenance Teams – keep concierges well informed, monitor incident reports and follow-up as needed; Monitor vendors’ actions on site and coordinate escorts for occupied apartments.
• Create an operating environment that assures consistent resident engagement, yields outstanding customer satisfaction ratings and community reviews.
• Document your calls, emails, tours, follow up and anything else in Yardi and CRM to account for your work each day.
• Take the initiative and make plans to attend outreach events such as community events and career fairs to interact with people about our incredible offerings.
• Walk available or targeted apartments to ensure they are rent-ready.
• Support future residents before and during the move- in process – do a final walk-through of the apartment, schedule elevator reservations, contact resident within 72 hours of move, complete and collect move-in inspection checklists, and coordinate with maintenance as necessary. Be ready on move-in day (keys, checklist, a welcoming smile).
• Other duties and responsibilities as assigned by the Property Manager. Perform work outside this position as assigned by the Property Manager to facilitate the efficient operation of The Blairs, not to exceed fifty percent of working time.

Position Requirements & Qualifications:

• A minimum of 2 or 3 years of full time successful work experience in a customer service role
• A commitment to excellence and an elevated service experience as demonstrated through positive words and actions.
• Strong command of the English language; verbal and in writing
• Determined, persistent and consistent follow up actions until issues are resolved.
• Ability to diffuse difficulty situations by employing customer service strategies and maintaining a positive attitude of service.
• Outstanding work ethic; reliable, on time, trusted to work independently
• Maturity and grace in all situations; discernment to know when to escalate an issue to management.
• Coachable and teachable with a strong desire to learn and stay current in techniques and industry trends
• Team oriented; thoughtful, respectful and considerate of others. Never putting self ahead of the team.
• Social media and computer savvy; able to pick up on software programs easily.
• Microsoft Office Suite skills and experience required.
• Strong organizational skills and natural detail orientation; maintaining consistent documentation of work utilizing systems provided.
• Capable of effectively managing multiple initiatives simultaneously.
• Required to work at least one weekend a month in rotation, or as needed and assigned.
• Candidates under consideration for hire must submit to and pass a background check and drug screening according to Tower’s hiring standards and be willing to work in-office.

Preferred Qualifications include:

• College Degree preferred
• Multifamily residential experience highly preferred

The Tower Companies is an equal opportunity employer and offers a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan.

If you’re interested in this position and working for The Tower Companies, please apply via our candidate portal at No phone calls please.

About The Tower Companies

For three generations, the family-owned Tower Companies has maintained a commitment to responsible development and envisions a world where buildings inspire and enrich the lives of their occupants, and create positive social change. The green building leader owns, develops, and manages over 5 million square feet in the Washington, D.C. metropolitan area consisting of office buildings, office parks, lifestyle centers, regional malls, eco-progressive live-work-play communities and hotels with over 8,000,000 SF in the development pipeline. The Tower Companies built Blair Towns, the first LEED certified apartments in the country, and is an international authority in the industry. We have been recognized for our commitment to sustainability and energy independence by numerous national organizations and federal agencies, including US Green Building Council, US Department of Energy and the US Environmental Protection Agency.

Job Category: Operations Labor General

Location: Doraville, GA 30360, USA

Job Duties Including, but not limited to:

• Unloading pallets, boxes, and bundles
• Material handling / sorting pushing, pulling, picking, lifting, carrying, and filling up hoppers, boxes, and conveyor belts
• Unpacking boxes using box cutters, separating plastics, zip ties, blister packs, and other packaging materials
• Disassembling small equipment, cutting wires, torqueing pipefittings, removing bolts, automobile parts, and appliance parts.
• Work with recycling equipment for processing metal product e.g. metal shears, band saw and wire strippers
• Direct traffic of yard vehicles traveling through yard
• Light facility maintenance painting, scraping, moving furniture and equipment
• Maintenance selecting and using tools properly, pulling and installing parts for machinery, working with other employees to assist machinery repair
• Housekeeping sweeping, cleaning, shoveling, and debris collection
• Moderate and periodic landscaping work
• Clean up work area at the end of shift
• Keep work areas neat and orderly
• Regular attendance and punctuality are essential job functions
• Organizing materials to have more effective use of space
• Dispose of various waste materials in the appropriate manner
• Inspection to ensure cleanup is completed
• Effective housekeeping in workplace area is an ongoing operation for safety and better hygienic conditions for all team members.

Qualifications

• Employees in this position prior to April 2014 are presumed to be qualified and are \"grandfathered\" into their positions.
• Must pass a medical physical and drug test
• Must pass a background check
• Preferred high school diploma or GED and/or foreign education acceptable
• Bi-lingual (English & Spanish) language skills a plus
• Ability to: communicate with others effectively; understand direction (written or oral) and use basic math skills as the job demands
• Willingness to learn how to: sort metal, identify colors, shapes, and weights; properly maintain equipment; properly utilize PPE

Job Expectations

Comply with all applicable federal, state, local, & SA Recycling safety, health, & environmental rules, regulations, policies, & procedures.

Physical Requirements

• Work Environment: Scrap metal yard, outdoor
• Equipment & Tools: Yard equipment, hand tools, and PPE.
• Physical Demand Level: Moderate to heavy
• Work Capacity: Laborer Work Capacity
• Sensory Demands: Hearing, vision, smell, touch and taste
• Hand Movements: Repetitive motions, gripping

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Barista Event Lead – Role Description

The Barista Event Lead is responsible for overseeing coffee service at events from start to finish. This role requires someone who is organized, personable, and confident leading a team in a fast-paced environment. The Event Lead ensures high-quality coffee service, smooth event execution, and an exceptional guest experience.

Key Responsibilities

• Lead and manage the barista team during events

• Set up and break down coffee equipment and service stations

• Ensure all drinks are prepared to quality standards and served efficiently

• Act as the main point of contact for clients and event coordinators onsite

• Manage service flow, troubleshoot issues, and adapt quickly during busy periods

• Maintain a clean, organized, and welcoming coffee station

• Handle inventory, supplies, and equipment during events

What We’re Looking For

• Strong leadership and communication skills

• Ability to stay calm and organized in high-volume environments

• Passion for coffee and hospitality

• Reliable, proactive, and solution-oriented

• Experience in coffee service or event operations preferred

Tierra Mia Coffee Company

Chief Operating Officer

Job Overview

Tierra Mia Coffee Company (TMC) is a dynamic and rapidly expanding specialty coffee company, with a strong presence in the coffee industry. We are committed to providing excellent beverages, pastries, and service to our customers. As we continue to grow, we are seeking to hire an energetic and exceptional Chief Operating Officer (COO) to contribute to our company’s success. As COO, you will be responsible for overseeing the day-to-day operations of our 20+ retail locations, as well as our full-scale bakery and roastery, to ensure the efficient and effective functioning of our organization. You will play a critical role in guiding our strategic operations and driving the company's growth and success. The Chief Operating Officer will report to the Chief Executive Officer.

Responsibilities and Duties

● Strategic Leadership - Collaborate with the CEO and executive team to develop and execute the company's strategic goals and objectives. Contribute to the development of long-term business plans and initiatives to drive growth and profitability.

● Operational Excellence - Implement and optimize operational processes and procedures to ensure efficiency and cost-effectiveness. Continuously improve supply chain, inventory management, and logistics to meet customer demands.

● Customer Service – Ensure that the highest level of customer service is performed at each café. Implement a comprehensive training program to ensure that each team member has the skill set to provide exceptional customer service.

● Project Management - Lead and oversee complex projects related to expansion, store renovations, and process improvements. Develop project plans, set timelines, allocate resources, and ensure successful project delivery.

● Human Resources and Leadership Development - Oversee the HR function, including recruitment, talent management, and employee development. Develop and implement leadership training programs to cultivate a high-performing and engaged workforce.

● Financial Management - Monitor financial performance, budgets, and key performance indicators to ensure profitability and cost control. Analyze financial data to make informed decisions and recommendations.

● Team Management - Build and lead a high-performing team of leaders, ensuring alignment with the company's goals and values. Foster a positive and inclusive work environment, promoting collaboration and innovation.

Qualifications

● Minimum of 10 years’ experience in a complex operational environment, with progressively increasing responsibilities.

● Proven experience in multi-unit retail operations is highly desirable.

● Strong leadership and people management skills, with a track record of building and developing high-performing teams.

● Exceptional critical thinking and problem-solving abilities.

● Proficiency in project management methodologies and tools.

● Knowledge of Human Resources and talent development practices.

● Financial acumen and experience in managing budgets and resources.

● Excellent communication and interpersonal skills.

● Responsibility for the customer service program at a retail company.

● Bachelor's degree in business administration, management, or a related field (MBA preferred).

Stack Street Coffee is a rapidly growing coffee manufacturing and distribution company operating multiple production lines and producing millions of units annually across several product formats. We ship nationwide across wholesale, retail, and direct-to-consumer channels.

We are building the operational backbone of a scaling manufacturing business and are looking for a Supply Chain & Fulfillment Operations Manager to own the flow of raw materials and finished goods from suppliers through production to customers.

This is a hands-on leadership role based inside the production facility, responsible for ensuring production runs smoothly, raw materials are always ready, and shipments move reliably as the company grows. You will ensure materials, packaging, and roasted coffee are staged and ready for the next day’s production schedule while also maintaining fast, accurate direct-to-consumer fulfillment. This role works directly on the warehouse floor and inside the production facility to keep materials and shipments flowing reliably each day.

The right candidate will design and run the systems that allow our manufacturing and fulfillment operations to scale significantly over the next several years.

This role reports to the COO and works closely with production, quality and finance leadership.

Mission of the Role

Build and run the systems that ensure:

• production always has the materials it needs

• daily production runs are planned and ready to execute

• inventory is accurate and trusted

• warehouse operations are organized and efficient

• customer orders ship accurately and on time

You will be responsible for turning supply chain and fulfillment into a predictable, well-run operational system.

What You Own

You will own the operational execution of supply chain, logistics, and daily production readiness including:

• End-to-end materials flow from suppliers through production to customers

• Detailed production and materials planning aligned with weekly priorities, inventory levels, and production capacity

• Ensuring materials, packaging, and roasted coffee are ready for scheduled production runs

• Purchasing coordination, supplier managment and vendor follow-up to ensure on-time delivery

• Inventory accuracy and appropriate stock levels across packaging, raw materials, and finished goods

• Warehouse operations including receiving, slotting, staging, picking, and shipping

• Direct leadership of warehouse and materials handling staff

• Shipping execution across wholesale, retail, and DTC channels

• Optimizing high-SKU pick/pack fulfillment operations including slotting, batching, and pack station workflows

• Cycle counting, inventory controls, and root-cause resolution

• Supply chain systems including WMS, order management, EDI, and shipping workflows

• Daily prioritization and operational problem solving without escalation

• Building scalable systems, processes, and metrics as production volume increases

You will have operational authority over warehouse operations, materials readiness, and supply chain execution.

What Success Looks Like

• Production does not stop due to missing materials

• Tomorrow’s production is fully ready before the shift begins

• Inventory numbers are trusted by operations and finance

• Orders ship on time without daily intervention

• Direct-to-consumer fulfillment runs quickly and accurately even during peak order periods

• The warehouse is organized, predictable, and efficient

• Problems are identified and solved before they escalate

• Supply chain and fulfillment run smoothly without ownership involvement

Key metrics include:

• Inventory accuracy

• Materials readiness for production

• On-time shipment rate

• Warehouse throughput and organization

• Balanced inventory levels (not excessive, not short)

• Shipping cost per order / labor cost per shipment

• Shipment accuracy

Ideal Background

We are looking for someone who has run supply chain or warehouse operations inside a manufacturing or production environment, ideally in:

• food or beverage manufacturing

• consumer packaged goods

• high-SKU distribution environments

• co-manufacturing or packaging operations

Typical prior titles include:

Supply Chain Manager

Warehouse Manager

Logistics Manager

Materials Manager

Fulfillment Manager

Production Planner (in manufacturing)

What We Value

• Strong execution mindset and operational ownership

• Comfort managing warehouse operations and logistics teams

• Ability to operate hands-on while building systems and discipline

• Confidence making decisions and solving problems quickly

• Experience working in fast-moving production environments

• Ability to coordinate production, materials, and fulfillment priorities

Experience improving operational systems, automation, or process workflows is a plus.

Compensation

This is a senior operational role intended for an experienced operator who can take ownership quickly and build scalable systems.

Base salary: $120,000 – $140,000

Plus bonus tied to operational performance.

Benefits include:

• Health insurance

• Dental and vision coverage (Q2 2026 planned)

• Paid time off

• 401(k) with company match

The Anodyne Coffee District Café Operations Director leads the performance, growth, and culture of all cafés within their market. This role provides direct leadership to Café General Managers and the Market Education Manager, guiding teams to deliver strong financial results, high engagement, and exceptional guest experiences.

This leader brings company strategy to life by coaching and empowering café leaders to understand and own their business — including sales performance, labor management, inventory, and operational standards. At the same time, they cultivate strong, people-first team cultures rooted in FairWave’s values.

The District Café Operations Director partners closely with cross-functional teams including Marketing, Education, Bakery & Food, HR, Accounting, Purchasing, Logistics, and Production to ensure alignment and successful execution of company initiatives.

As both a culture ambassador and operational champion, this leader drives consistency, accountability, and sustainable growth across the market while helping teams deliver remarkable coffee experiences every day.

Salary - $75,000 base plus quarterly bonus potential

Responsibilities

·        Accountable for analyzing and monitoring the sales and expense figures for each store under you.

·        Participate in budget planning for the new business year and provide feedback to your next-level Leader and Accounting when requested to ensure the budget developed will meet your departments needs.

·        Tasked with maintaining strong vendor relationships and reporting vendor concerns to your Direct Leader in a timely manner.

·        Ensure leaders are trained in conducting proper inventory and audit/count processes, in alignment with accounting protocols, to support accurate reporting and positive café financial performance.

·        Engage and manage Café Managers on a daily basis as needed and will hold meetings with Café Managers on a bi-weekly/monthly basis.  

·        Conduct quarterly conversations with Café Managers.

·        Conduct monthly 1:1s with Café Managers

·        Support and guide Café Managers in how they develop, coach, and recognize their teams, reinforcing FairWave expectations around feedback, growth, and accountability.

·        Serve as a culture ambassador for FairWave, championing FW initiatives, priorities, and values while effectively cascading key messages and updates to teams in a clear, consistent, and engaging way.

·        Tasked with managing daily/weekly operational and labor goals, holding your Leaders accountable for meeting these standards, and working with them 1:1 when standards are not being met.

·        Accountable for owning the full Team Member life cycle for the Café leadership seats. 

Qualifications

·        Multi-Unit Leadership -3–5 years of experience overseeing at least 4 locations, directly managing GMs and driving consistent performance.

·        Experience managing in a unionized environment, including working withing CBAs is preferred.

·        Proven experience managing P&L, labor, and controllable costs and translating data into action

·        Ability to lead by example using a hands-on, shoulder-to-shoulder work ethic.

·        Strong customer service skills

·        Comfortable leading teams through change while maintaining performance and engagement.

·        Passion for locality and the communities in which we live and work.

·        Prior café or coffee shop experience a plus.

. Ability to travel when needed.

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros, we're all about embracing the grind with every crew member, shop, and customer interaction–all while making a massive difference one cup at a time.

But let's be real—this job isn't for everyone. It's fast, requires high-energy, and is physically demanding. You'll be moving quickly and keeping up with a steady flow of customers all while delivering unforgettable service.

We sell coffee, but we're in the relationship business creating genuine connections every chance we get!

Who You Are:

• People person . Thrives on connection and loves making someone's day.
• Adaptable and quick . Can handle a rush and keep the positivity flowing.
• Team-oriented . Ready to support your crew, no matter what's needed.
• Committed to a growth mindset . Because greatness doesn't come easy.

What You'll Do:

• Positivity . Make genuine connections, and ensure every visit is memorable.
• Educate . Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody . Live out the Dutch Bros values—radiate kindness, get up early, stay up late, and change the world.
• Make an Impact . Serve the community and learn the art of giving to others.
• Be Reliable . Show up on time, support your crew, and be ready to roll when your shift starts.

What to Expect:

• Fast-paced, high-energy work . You'll be moving quickly and handling a steady flow of customers for up to 10-hour shifts—so take those breaks to recharge!
• Crew-first mentality . We support each other, have everyone's back, and get the job done—together.
• Weather-ready . Be prepared for all conditions rain or shine—we've got Dutch gear to help!
• Some heavy lifting . You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout!).
• Reliability . You'll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development . We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards.

Why You'll Love It Here

• We've got your back . Competitive pay, tips, and opportunities for career growth within the shop, headquarters (HQ), and or warehouse & roasting facilities.
• Perks on perks . Tuition reimbursement, free drinks, Dutch Bros swag, and an uplifting work environment like no other!
• Make a difference . Every cup you serve fuels our community—powering local givebacks and our biggest philanthropy days.
• Shop Perks . Work surrounded by upbeat music, a casual dress code, and a roster of friendly faces.

If you're ready to make a massive difference, we're stoked to talk to you! Dutch Bros isn't just a J-O-B, it's an opportunity to learn, grow, and have fun TOGETHER!

Compensation:

Up to $15.65 per hour

Number includes an average tip of $5.65 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros, we're all about embracing the grind with every crew member, shop, and customer interaction–all while making a massive difference one cup at a time.

But let's be real—this job isn't for everyone. It's fast, requires high-energy, and is physically demanding. You'll be moving quickly and keeping up with a steady flow of customers all while delivering unforgettable service.

We sell coffee, but we're in the relationship business creating genuine connections every chance we get!

Who You Are:

• People person . Thrives on connection and loves making someone's day.
• Adaptable and quick . Can handle a rush and keep the positivity flowing.
• Team-oriented . Ready to support your crew, no matter what's needed.
• Committed to a growth mindset . Because greatness doesn't come easy.

What You'll Do:

• Positivity . Make genuine connections, and ensure every visit is memorable.
• Educate . Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody . Live out the Dutch Bros values—radiate kindness, get up early, stay up late, and change the world.
• Make an Impact . Serve the community and learn the art of giving to others.
• Be Reliable . Show up on time, support your crew, and be ready to roll when your shift starts.

What to Expect:

• Fast-paced, high-energy work . You'll be moving quickly and handling a steady flow of customers for up to 10-hour shifts—so take those breaks to recharge!
• Crew-first mentality . We support each other, have everyone's back, and get the job done—together.
• Weather-ready . Be prepared for all conditions rain or shine—we've got Dutch gear to help!
• Some heavy lifting . You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout!).
• Reliability . You'll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development . We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards.

Why You'll Love It Here

• We've got your back . Competitive pay, tips, and opportunities for career growth within the shop, headquarters (HQ), and or warehouse & roasting facilities.
• Perks on perks . Tuition reimbursement, free drinks, Dutch Bros swag, and an uplifting work environment like no other!
• Make a difference . Every cup you serve fuels our community—powering local givebacks and our biggest philanthropy days.
• Shop Perks . Work surrounded by upbeat music, a casual dress code, and a roster of friendly faces.

If you're ready to make a massive difference, we're stoked to talk to you! Dutch Bros isn't just a J-O-B, it's an opportunity to learn, grow, and have fun TOGETHER!

Compensation:

Up to $15.65 per hour

Number includes an average tip of $5.65 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros, we're all about embracing the grind with every crew member, shop, and customer interaction–all while making a massive difference one cup at a time.

But let's be real—this job isn't for everyone. It's fast, requires high-energy, and is physically demanding. You'll be moving quickly and keeping up with a steady flow of customers all while delivering unforgettable service.

We sell coffee, but we're in the relationship business creating genuine connections every chance we get!

Who You Are:

• People person . Thrives on connection and loves making someone's day.
• Adaptable and quick . Can handle a rush and keep the positivity flowing.
• Team-oriented . Ready to support your crew, no matter what's needed.
• Committed to a growth mindset . Because greatness doesn't come easy.

What You'll Do:

• Positivity . Make genuine connections, and ensure every visit is memorable.
• Educate . Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody . Live out the Dutch Bros values—radiate kindness, get up early, stay up late, and change the world.
• Make an Impact . Serve the community and learn the art of giving to others.
• Be Reliable . Show up on time, support your crew, and be ready to roll when your shift starts.

What to Expect:

• Fast-paced, high-energy work . You'll be moving quickly and handling a steady flow of customers for up to 10-hour shifts—so take those breaks to recharge!
• Crew-first mentality . We support each other, have everyone's back, and get the job done—together.
• Weather-ready . Be prepared for all conditions rain or shine—we've got Dutch gear to help!
• Some heavy lifting . You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout!).
• Reliability . You'll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development . We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards.

Why You'll Love It Here

• We've got your back . Competitive pay, tips, and opportunities for career growth within the shop, headquarters (HQ), and or warehouse & roasting facilities.
• Perks on perks . Tuition reimbursement, free drinks, Dutch Bros swag, and an uplifting work environment like no other!
• Make a difference . Every cup you serve fuels our community—powering local givebacks and our biggest philanthropy days.
• Shop Perks . Work surrounded by upbeat music, a casual dress code, and a roster of friendly faces.

If you're ready to make a massive difference, we're stoked to talk to you! Dutch Bros isn't just a J-O-B, it's an opportunity to learn, grow, and have fun TOGETHER!

Compensation:

Up to $15.65 per hour

Number includes an average tip of $5.65 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!

It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros, we're all about embracing the grind with every crew member, shop, and customer interaction–all while making a massive difference one cup at a time.

But let's be real—this job isn't for everyone. It's fast, requires high-energy, and is physically demanding. You'll be moving quickly and keeping up with a steady flow of customers all while delivering unforgettable service.

We sell coffee, but we're in the relationship business creating genuine connections every chance we get!

Who You Are:

• People person . Thrives on connection and loves making someone's day.
• Adaptable and quick . Can handle a rush and keep the positivity flowing.
• Team-oriented . Ready to support your crew, no matter what's needed.
• Committed to a growth mindset . Because greatness doesn't come easy.

What You'll Do:

• Positivity . Make genuine connections, and ensure every visit is memorable.
• Educate . Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody . Live out the Dutch Bros values—radiate kindness, get up early, stay up late, and change the world.
• Make an Impact . Serve the community and learn the art of giving to others.
• Be Reliable . Show up on time, support your crew, and be ready to roll when your shift starts.

What to Expect:

• Fast-paced, high-energy work . You'll be moving quickly and handling a steady flow of customers for up to 10-hour shifts—so take those breaks to recharge!
• Crew-first mentality . We support each other, have everyone's back, and get the job done—together.
• Weather-ready . Be prepared for all conditions rain or shine—we've got Dutch gear to help!
• Some heavy lifting . You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout!).
• Reliability . You'll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development . We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards.

Why You'll Love It Here

• We've got your back . Competitive pay, tips, and opportunities for career growth within the shop, headquarters (HQ), and or warehouse & roasting facilities.
• Perks on perks . Tuition reimbursement, free drinks, Dutch Bros swag, and an uplifting work environment like no other!
• Make a difference . Every cup you serve fuels our community—powering local givebacks and our biggest philanthropy days.
• Shop Perks . Work surrounded by upbeat music, a casual dress code, and a roster of friendly faces.

If you're ready to make a massive difference, we're stoked to talk to you! Dutch Bros isn't just a J-O-B, it's an opportunity to learn, grow, and have fun TOGETHER!

Compensation:

Up to $15.65 per hour

Number includes an average tip of $5.65 per hour. What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don't guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2024 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you'll enjoy your career with us!