Evans Jobs in Usa

Legal Account Manager (Tempe, AZ)

Green Evans-Schroeder is a fast-growing, nationally recognized law firm with a strong focus on immigration law. We are seeking a client-focused Legal Account Manager based in our Tempe, Arizona office. This role is primarily client-facing, managing client accounts, payment plans, and financial communications. This is an excellent opportunity for someone with strong relationship management skills who wants to grow in the legal industry.

MAJOR AREAS OF RESPONSIBILITY

• Manage client accounts, including monitoring balances, assisting with payment plans, and ensuring accurate record-keeping
• Communicate professionally with clients via phone and email regarding account updates, payment confirmations, and billing inquiries
• Support day-to-day financial operations, including processing payments and assisting with reconciliations under the guidance of the finance team
• Hold regular account review meetings with attorneys and support staff to ensure client accounts are up to date
• Maintain organized client records and assist with reporting as needed
• Collaborate with attorneys and the finance team to deliver a high-quality client experience

EXPERIENCE

• 1–2 years of experience in client account management, customer service, or financial administration
• Experience in B2C client interactions preferred
• Exposure to legal or professional services is a plus
• Accounting experience is helpful but not required; focus is on client relationship management

SKILLS AND QUALIFICATIONS

• Languages: Proficiency in spoken and written English and Spanish is required
• Computer Skills: Proficiency in Microsoft Excel and Outlook; comfort learning new software systems
• Education: High school diploma or equivalent required; some college coursework in business, accounting, or related field preferred
• Client Relations: Strong communication skills with the ability to handle client conversations about payments and accounts in a professional, empathetic manner

PROFESSIONAL ATTRIBUTES

• Strong attention to detail and organizational skills
• Eagerness to learn and grow within a legal and client services environment
• Ability to maintain confidentiality and handle sensitive information
• Professional, positive, and client-focused demeanor
• Team player who takes responsibility for work and helps colleagues as needed

WHAT WE OFFER

• Comprehensive training and mentorship from experienced professionals
• Opportunity to grow in client account management and legal industry knowledge
• Supportive team environment in a growing law firm
• Competitive entry-level compensation and benefits

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The David Yurman Grove team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.

The David Yurman Brand Ambassador will be accountable for the following key deliverables:

Responsibilities

Sales and Service

• Deliver individual sales budget by maximizing all selling opportunities
• Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
• Provide exceptional customer service by ensuring that the customer takes priority at all times
• Fully support and align with all key business initiatives and new product launches
• Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.

Clientele Development

• Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
• Utilize the available marketing tools to engage current and new business and drive sales
• Embrace and utilize technology to enhance customer experience

Operations

• Assist with inventory control and keep shrink levels below target
• Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
• Maintain an up to date knowledge of all product categories
• Ensure adherence to company retail operating and security procedures
• Partner with support team in the repair process and follow up on customer communication

Teamwork

• Be aware of the impact of behavior on others
• Provide help and advice to colleagues to achieve goals
• Demonstrate a flexible approach, responding positively to any reasonable request

Qualifications

• Previous retail or luxury retail sales or relevant clientele focused experience
• Proven track record in achieving sales results
• Exceptional clientele, customer relationship building skills
• Demonstrate strong verbal and written communication skills
• Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.

The expected base salary for this role is $22.00 - $26.00/hour, plus commission.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Overview

David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.

The Sales Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The Sales Manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Beverly Hills Sales Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Retail Store Director, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Retail Store Director, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures.
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Director in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 1-2 years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base salary for this role is $90,000-$115,000 annually.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.