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Loan Servicing Lead
Salary not disclosed
Cincinnati, OH 2 days ago

Job Description


The team leader is responsible for managing the team involved in auditing end to end mortgage life cycle comprising active & default servicing activities (Eg. Foreclosure, Bankruptcy, Cashiering, Escrow, Loss Mitigation, Claims, Property preservation, HELOC etc.)


Responsibilities:

  • Maintain monthly performance measurements: Timeliness, production goals, compliance/regulatory, and customer satisfaction
  • Manages the day-to-day operations of the mortgage servicing associates. Ensures compliance with state and federal lending laws and investor guidelines
  • Develops, analyzes, and completes monthly reports in order to track and monitor production, efficiency, compliance with investor guidelines against stated objectives and associate quality against established standards
  • Disseminates policies, procedures, and announcements to staff in a timely manner and conducts regular and recurring meetings with staff in order to build an effective communication flow.
  • Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required.
  • Develops performance standards and measurements for staff in order to accurately assess actual performance against established goals.



Additional responsibilities of the TL includes:


  • Maintaining service level standards
  • Perform internal Quality check, providing floor support and feedback to other staff.
  • Responding to all emails efficiently


Person Specification


Knowledge/Experience:


  • Minimum 1-3 years of Team Handling experience
  • Minimum 5-8 years of US Mortgage active as well as default servicing experience


Competencies/Skills:


  • Strong communication skills, verbal and written.
  • Strong analytical skills
  • Demonstrated ability to resolve complicated issues as they arise.
  • Proven organizational skills and demonstrated ability to prioritize and multi-task.


Skills:


  • Flexible (Willingness to work in night shift),
  • Knowledge of MS Office
  • Positive and flexible attitude
  • Attention to detail.
  • Customer focused.
  • Good Team Player/Strong Interpersonal skills
Not Specified
EEO Services Analyst (Temp)
Salary not disclosed
Tampa Oaks, Florida 4 days ago

Facility Location

NATIONAL EEO SVC FACILITY

5405 CYPRESS CENTER DR STE 330

TAMPA, FL 33609-1026

This is NOT a remote position.

Position Information

NON-SCHEDULED DAYS: SAT/SUN

HOURS: 08:00 AM to 05:00 PM EST

BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.

Functional Purpose

Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.

DUTIES AND RESPONSIBILITIES

1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.

2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.

3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.

4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.

5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.

6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.

7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.

The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:

Requirements

  • Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
  • Ability to develop and provide EEO training.
  • Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
  • Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
  • Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
  • Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.

Reimbursement of relocation expenses will NOT be authorized

Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.

Applicants must also be a U.S. citizen or have permanent resident alien status.

temporary
Social Services Coordinator
Salary not disclosed
Dover, Delaware 6 days ago

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

  • Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
  • Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
  • Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
  • Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
  • Assists as consultant, coordinator/liaison for special programs and/or projects.
  • Assesses impact of proposed rules on current operations financially and programmatically.
  • May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

Not Specified
Client Service Representative
✦ New
Salary not disclosed

Client Service Representative

Location: Novato, CA (Onsite)

Employment Type: Direct Hire

Industry: Financial Services

About the Company

Our client is a well‐established financial services firm dedicated to providing personalized financial planning and investment strategies built on trust, integrity, and long‐term relationships. Their team supports high‐net‐worth individuals and families with a comprehensive, fiduciary approach to wealth management and client service. The firm prides itself on professionalism, confidentiality, and delivering an exceptional client experience.

Position Overview

The Client Service Representative is a key member of the client experience team and serves as the primary point of contact for clients. This role supports advisors and operations by managing client communications, account administration, and service requests while maintaining the highest standards of accuracy, confidentiality, and professionalism.

The ideal candidate is detail‐oriented, service‐driven, and thrives in a fast‐paced, highly regulated financial services environment.

Key Responsibilities

  • Serve as the first point of contact for clients via phone, email, and in person, delivering professional and responsive service
  • Manage and maintain client accounts using Redtail CRM and LPL ClientWorks, ensuring accuracy and completeness of records
  • Assist with client onboarding, account updates, and service requests
  • Coordinate electronic document processing, including e‐signatures and compliance documentation
  • Support advisors and operations with scheduling, Zoom meetings, and client follow‐ups
  • Collaborate with internal team members to update and process client account changes
  • Handle client inquiries and concerns with professionalism, initiative, and discretion
  • Maintain strict confidentiality and adhere to compliance requirements, including fingerprinting, attestations, and training participation

Qualifications & Skills

  • Previous experience in client service, administrative support, or account management
  • Experience in wealth management, financial services, or private client environments strongly preferred
  • Proficiency with CRM systems; Redtail CRM experience highly desirable
  • Strong organizational and time‐management skills with the ability to prioritize effectively
  • Excellent verbal and written communication skills with a strong customer‐service mindset
  • High level of professionalism, discretion, and attention to detail
  • Ability to work independently while collaborating in a team‐oriented office environment
  • Familiarity with financial industry compliance standards is a plus
Not Specified
Treatment Services Coordinator - CAP/MCAP required
Salary not disclosed
Description
For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery.

Job Summary:
Oversee the daily duties of clinicians to ensure compliance with local, state, and Federal Regulations, as well as CMG, LP policy and procedures. Work collaboratively with leadership to promote the development of counseling skills and quality of care for patients.

Essential Functions:

* Ensure compliance with all Local, State, Federal, and Colonial Management Group, LP rules, and regulations and to do so within the allocated budget for the clinic
* Keep Colonial Management Group, LP informed, through the Program Director or Regional Director, of any significant treatment events which occur in their respective area and make prudent recommendations to address the same.
* Provide or assist with quarterly quality assurance program reviews.
* Assist in achieving and maintaining three-year accreditation status through recognized accrediting bodies.
* Provide reports as requested.
* Provide clinical supervision to clinical staff as required.
* Reviews, signs, and dates all appropriate documentation required.

* Documents patient progress through counseling and interaction through groups.
* Reports patient abuse, neglect, and exploitation as required.
* Assists in monitoring all patient activities on center premises.
* Actively participates in community relations activities as directed and authorized.
* Ensures the reading and understanding of the Policy and Procedures Manual.
* Ensures compliance with 42 CFR Part 2 (Federal Confidentiality Regulations) and 45 CFR, Parts 160 & 164 (HIPAA)
* Is responsible for obtaining or maintaining proper licensure and/or certification according to specific state requirements.
* Actively participates in preparation for surveys and inspections conducted by CARF, the State, DEA, Board of Pharmacy, and any other agency site visits as dictated by the state laws or regulations.
* Participates in all staff meetings
* Ensures compliance with local, State, Federal, and Colonial Management Group, LP rules, regulations and policies.
* Always acts in the best interests of the program and company; honors, supports, and protects the propriety data and rights of the company.
* Performs other tasks as assigned.

Other Responsibilities:

* Minnesota Staff Only: Responsible for completing Freedom From Chemical Use Form

Supervisory Responsibilities:
(Scope of the person's authority, including a list of jobs that report to this job).

Provides Clinical Supervision

Essential Qualifications:
(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the competencies (minimum knowledge, skill, and ability) required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

Education/Licensure/Certification: Bachelor's Degree in a related field and licensure and/or certification as needed per individual state requirements. Master's Degree in a related field preferred.

Required Knowledge: Understanding of Opioid Addiction and Medicated, Assisted Treatment services. Knowledge of general counseling practices, Federal Confidentiality Law, HIPAA, and privacy practices. Must be computer literate with basic knowledge of Microsoft Excel and Google products.

Experience Preferred: Minimum of two (2) years of management experience. Minimum of one (1) years experience in substance abuse or related field

Skill and Ability: Must possess excellent verbal and communication skills with the ability to multitask. Demonstrate organizational skills and attention to detail. Proven leadership and time management skills. Must be reliable.

Physical Demands/Work Environment:
(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Finger Dexterity: Use primarily for writing, operating calculator, telephone, keyboard, and other office equipment.

Talking: Ability to communicate with patients and fellow employees.

Hearing: Ability to hear normal conversations and receive ordinary information.

Vision: Average, ordinary, visual acuity necessary to observe patients and work on the computer. Clear vision at 20 inches or less and distant vision at 20 feet or more.

Physical Strength: Sedentary work; sitting much of the time. Ability to lift up to 10 pounds. Movement such as standing, walking, and occasional bending or reaching is required. Exerts up to 10 pounds of force occasionally.

Working Conditions:
(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

* Ability to operate in an open work area with moderate everyday noise.

Mental Activities:
(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to maintain confidentiality.

Mathematics Ability: Basic math skills required.

Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, employees, patients and the general public.
Job or State Requirements

Bachelor's degree and CAP certification or Master's degree and MCAP certification
Not Specified
Warehouse Customer Service Representative
✦ New
🏢 Geodis
Salary not disclosed
Riverside, CA 1 day ago
Warehouse Customer Service Representative

Job Category: Operations

Requisition Number: WAREH044665

Full-Time

On-site

Hourly Range: $14.40 USD to $27.42 USD

Rate: $21 USD per hour

Riverside, CA 92507, USA

Job DetailsDescription

Warehouse Customer Service Representative

Shift/Schedule

  • Monday - Friday, 7:00am - 3:30pm

Text DELIVER to 88300 to apply or check out more !

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Look what you'll get by joining the GEODIS team!

  • Get Good Money Fair pay and some jobs come with bonus opportunities.
  • Get the Right Job/Right Schedule Part-time, full-time, seasonal days, nights, weekends, and even gig work. We have the job and shift you want.
  • Get Paid Early Payday as early as you want. Access your earnings on demand.
  • Get Free Healthcare Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.
  • Get a Break Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.
  • Stay Safe We pride ourselves on a safe, clean, and healthy work environment for everyone.
  • Get a Voice We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
  • Get Promoted When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
  • Get a Boost Our \"GEODIS Compassion Fund\" makes one-time grants to teammates who have experienced unexpected catastrophes.
  • Get Involved Volunteer in your community or donate to the \"GEODIS Foundation\" or \"GEODIS Compassion Fund\".
  • Have FUN Work with fun, supportive people just like you!
  • Find Your Place We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
  • Find Your Future Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.

What you will be doing:

  • Interacts with customers by phone, email, or in person and receives orders or changes in service.
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
  • Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
  • Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
  • Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
  • Assures proper invoicing of accounts by verifying computer generated invoices.
  • Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
  • Reports customer feedback to management, including any signs of customer dissatisfaction.
  • Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
  • Performs paperwork associated with orders including the maintenance of customer files.
  • Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
  • Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
  • Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
  • Works with management regarding product routing for customers
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.

Requirements:

  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred.
  • PC literate with experience with Microsoft Outlook, Word, and Excel
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered \"Essential Functions\" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform \"Essential Functions\" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the \"Essential Functions\".

More about GEODIS

GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit to learn more.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.

Not Specified
Director Human Resources Services
Salary not disclosed
Elko, NV 2 days ago

About the Company

Are you ready to be a People services Director of a great hospital on the beautiful Nevada, Utah, and Idaho border? This hospital is part of a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. This acute care hospital that offers exceptional care to Nevada, Utah, and Idaho and the surrounding areas of northeastern Nevada. We are recognized by the American College of Cardiology as an accredited Chest Pain Center, and we believe that health care should be effective, safer, and more available to all people. We are committed to providing our patients with the highest quality, family-friendly care available.



About the Role

This amazing opportunity comes with a partial Relocation Package in exchange for your Bachelor’s degree and 7 years of progressive HR leadership experience. As a Director, People Services, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. This is more than an HR leadership role. It’s an opportunity to shape the future of healthcare in rural Nevada by nurturing a positive, engaged and high performing workforce.



Responsibilities


  • Directs and evaluates Human Resources operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.
  • Lead and execute robust retention strategies to reduce turnover and support long-term talent development.
  • Build and sustain positive labor relations, including leading union negotiations and maintaining a collaborative approach with union representatives.
  • Analyze workforce data to identify trends and drive proactive solutions around engagement, staffing, and employee satisfaction.
  • Plans and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.
  • Prepares, monitors, and evaluates departmental budgets, and ensures that the department operates in compliance with allocated funding.
  • Coordinates and directs internal/external Human Resources audits.
  • Creates and fosters an environment that encourages professional growth.


Qualifications

  • Bachelor’s degree required with 7 years of progressive HR leadership experience.
  • HR Certifications are preferred.
  • Previous Healthcare Experience is preferred.





Pay range and compensation package


In addition to your base compensation, this position also offers:


  • Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
  • Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
  • Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
  • Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
  • Professional Development: Ongoing learning and career advancement opportunities.


Equal Opportunity Statement


This is an Equal Opportunity Employer. This Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.



If interested please email Alyx - with a resume


Interview Steps


  • Initial 10-minute screening call
  • Teams Interview
  • In-person Interview


Physical Requirements


This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.


Benefits information

Benefits include medical, dental, vision, retirement, and PTO

Equal Employment Opportunity Statement:

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Physical Requirements:

This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements.

Not Specified
Shift Leader – Customer Service Associate (Restaurant)
Salary not disclosed
Byrnes Mill, MO 5 days ago
Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our success is built upon the talent and dedication of our employees. We are proud to offer an encouraging and inclusive work environment where every team member's ideas and contributions are valued.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee’s, Arby’s, Panera Bread, Pizza Hut, Taco Bell Wendy’s and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

Description

As a Shift Lead, you support the Assistant and General Manager by running phenomenal shifts independently and embodying the Live Más spirit. You take ownership of the shift, solving problems proactively while guiding your team to success.

Responsibilities

- Run Shifts Efficiently: Ensure operations run smoothly while upholding Taco Bell's standards.
- Tackle Problems and Seek Help When Needed: Take initiative to address challenges and provide support to the team.
- Provide Guidance to Team Members: Mentor and lead your team to deliver excellent customer service.
- Ensure Excellent Customer Service: Cultivate an environment where every customer leaves happy and satisfied.

Benefits

- Competitive Pay
- Free meals with every shift
- 401(k) with company match
- Insurance options
- Flexible scheduling
- Development opportunities

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
permanent
Shift Leader - Customer Service Associate (Restaurant)
Salary not disclosed
Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants.

Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing.

We believe that our success is built upon the talent and dedication of our employees.

We are proud to offer an encouraging and inclusive work environment where every team member's ideas and contributions are valued.

We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn.

It has grown since then to the largest franchise operator in the world.

Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell Wendy's and Planet Fitness.

Our primary mission is to be the premier operator within each of these brands.

We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One.

Description As a Shift Lead, you support the Assistant and General Manager by running phenomenal shifts independently and embodying the Live Más spirit.

You take ownership of the shift, solving problems proactively while guiding your team to success.

Responsibilities
- Run Shifts Efficiently: Ensure operations run smoothly while upholding Taco Bell's standards.

- Tackle Problems and Seek Help When Needed: Take initiative to address challenges and provide support to the team.

- Provide Guidance to Team Members: Mentor and lead your team to deliver excellent customer service.

- Ensure Excellent Customer Service: Cultivate an environment where every customer leaves happy and satisfied.

Benefits
- Competitive Pay
- Free meals with every shift
- 401(k) with company match
- Insurance options
- Flexible scheduling
- Development opportunities Flynn Group is an equal opportunity employer.

We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities.

If you require any accommodation or adjustments throughout the application process, please let us know.

We look forward to reviewing your application and potentially welcoming you to our premier team!
Not Specified
PSR-Patient Service Representative
✦ New
Salary not disclosed
Cleveland, OH 1 day ago
Description:

Our Mission

To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.

Our Vision

Care Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.

Our Values

1. Accessibility:
We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.

2. Collaboration:
Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.

3. Accountability:
We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.

4. Compassion:
We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.

5. Innovation:
We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.

6. Excellence:
We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.

Community Impact:
We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.

Job Summary:

Provides critical first contact between patients and Care Alliance Health Center. Professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor, and insurance information in Practice Management System/Electronic Medical Record (EPIC and Wisdom System). Provide timely processing and release of Information requests, scanning, and indexing documents into patient charts.

Requirements:

Task Responsibilities & Competencies:*Include but are not limited to:

- Work as a PSR at CAHC reception desk
- Handle and/or direct patient questions and complaints
- Calmly and effectively guide patients by phone through emergencies.
- Coordinate patient scheduling and flow throughout the day.
- Oversee appointment management and update records of scheduled patients.
- Schedule appointments in accordance with guidelines
- Open a telephone or refill encounter and route to the appropriate pool or staff member.
- Verify and interview patients for necessary registration information to ensure it is correct.
- Inform patients of the company's payment policy; follow payment policy by collecting payment from patients at time of service.
- Understand and follow treatment plans to schedule follow-up appointments as required.
- Follow and track appointments due to no-shows, cancellations, and late arrivals.
- Produce and review reports on staff productivity with staff.
- Prior to the time of appointment, contact insurance companies to verify coverage and fee schedule and complete insurance breakdown accurately and completely.
- Ensure HIPAA compliance and security of medical records.

Minimum Education and Experience: Required:

- High school diploma/GED required,
- Minimum of 1year Previous front desk outpatient health care or physician’s/dental office experience
- Minimum of 1 year of EHR experience, EPIC preferred
- Excellent verbal and written communication skills
- Ability to use Microsoft Office proficiently

Compensation details: 18-21 Hourly Wage

PI24ed0a3e9931-362
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