Esquire Title Example Jobs in Usa
3,367 positions found — Page 2
Basic Function:
The principal responsibility of this position is to create a welcoming environment for all clients while providing client support to our New York Branch. This individual will be the first point of contact for clients and internal partners.
Principal Responsibilities:
- Answer and direct incoming telephone calls, take messages and greet customers in a friendly and courteous manner.
- Assist customers with deposits, withdrawals, or payments and resolve client concerns.
- Process transactions per customer requests. Transactions could include cash and check deposits, cash withdrawals or check cashing, issuing bank checks, debit card services, check ordering, online banking assistance, stop payments and wire transfers.
- Open commercial and consumer accounts and assist customers with routine account related inquiries.
- Respond to emails from clients in a timely manner and confirm with client that their request has been processed to their satisfaction.
- Utilize Sales Force to track client interactions.
- Assist with branch vault opening, closing and balancing procedures.
- Inform customers about bank products and services.
- Always maintain a professional appearance and demeanor.
- Comply with all department Security, company policies, procedures, and regulations.
- Ensure that all activities are performed in compliance with federal, state and Bank Secrecy Act regulatory requirements.
Background and Experience:
- High school diploma or equivalent required, and 1-3 years Teller/customer service experience.
- Exceptional verbal, written and interpersonal communication skills, with the ability to apply common sense to carry out instructions and instruct others, train personnel, write reports, and speak clearly to customers and employees.
- Excellent organizational and time management skills.
- Ability to work independently with little to no supervision.
- Cash handling experience preferred.
- High level of accountability, efficiency, and accuracy.
- Prior Customer Service experience.
- Microsoft Office and Excel skills. Salesforce experience preferred.
Location: Esquire Bank, Jericho, NY (On-site)
Full time – M-F 8:30 am - 5:30 pm
Estimated Salary Range:
- $40,000 - $55,000 / year
- Compensation may vary based on education, skills, qualifications and/or expertise.
Work Performance Be familiar and comply with ATSA’s Best Practices for Escrow Handling, RESPA, Accounting and Recording best practicesDevelop new and repeat business and responsible for establishing new escrow accountsComplete real estate escrow transactions by determining requirements; clearing titles; assembling, preparing, and reviewing closing documents; disbursing funds; interpret and explain loan documentsDetermine escrow requirements by studying and clarifying buyer, seller, and lender instructionsObtain clear title by ordering title reports; resolving title defects; satisfying existing liens and encumbrances against property or principalsEstablish escrow account by depositing funds; maintaining recordsPrepare transaction documents by completing forms and statements; collecting and reviewing existing documents and preparing for recordingComplete calculations by prorating taxes and interestComplete closing transaction documents by assembling documents; reviewing papers with parties; explaining provisions and procedures; answering questions; checking documents for completeness and accuracy; obtaining signaturesComplete closing by recording and filing documents; preparing and distributing final closing statements and titlePrepare HUD by utilizing lender instructions and statements from stakeholdersClose escrow account by balancing and disbursing fundsComply with regulatory requirements by adhering, and enforcing adherence, to requirementsUpdate job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizationsEnhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Team Work Proactively assist the entire office with signings, document handling, answering phones, asking how you may be of serviceSupport good working relationships with all clients; internal and external
An established book of business is required2+ years Escrow Assistant experienceGood understanding of RESPA requirementsStrong organizational skillsAbility to prioritize in a high volume/fast paced environmentExcellent verbal/written communication skillsImpact experienceIntermediate MS Office Skills
All your information will be kept confidential according to EEO guidelines. PandoLogic. Keywords: Escrow Officer, Location: Scottsdale, AZ - 85258
This is a direct-hire, part-time position. This position requires an independent worker able to handle daily data entry functions including, but not limited to, preparing title policies, typing, scanning, printing, preparing mail. Responsibilities Create Title Policies within Title SoftwareTypingScanningDaily/Periodic ReportingBacking up the front desk Receptionist for lunch, breaks and vacationsOther duties as assigned Qualities Strong computer skills/aptitudeStrong verbal, written and email communication skillsFocused on Customer/Co-Employee ServiceTeam playerSound organizational skillsSelf-starterDetail Oriented/AccurateDiplomaticPerform well under heavy workload and strict deadlines
2 years of escrow or title experience
All your information will be kept confidential according to EEO guidelines. PandoLogic. Keywords: Data Entry Clerk, Location: Phoenix, AZ - 85013
LoanStar Title Loans
10804 US Hwy 290 E Manor, TX 78653
Pay Range
$14.50 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed .
Schedule
Store Hours:
Full-Time in store position
Monday - Friday: 10:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 2:00 PM
Never work on Sundays
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
Key Responsibilities
• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws
What We Offer
- Competitive pay
- 6 paid holidays
- Paid vacation
- Paid on-the-job training
- Full-time, stable work schedule
- Career growth opportunities
- Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
Qualifications
General
• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized
Education
• High school diploma or equivalent required
Experience
• Previous customer service experience preferred but not required
• Computer and data entry experience preferred but not required
Personal Attributes
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
About LoanStar Title Loans
LoanStar Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
Additional Requirements
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
Equal Opportunity Employer
LoanStar Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
North American Title Loans
1008 Montague Ave Greenwood, SC 29649
________________________________________
Pay Range
$15 - $17 per hour
Compensation is based on experience, qualifications, and performance. Bonus opportunities may be available where applicable but not guaranteed.
________________________________________
Schedule
Store Hours:
Full-Time in store position
Monday - Friday: 10:00 AM - 6:00 PM
Rotating Saturdays: 9:00 AM - 3:00 PM
Never work on Sundays
________________________________________
About the Position
Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing loans and payments, and maintaining regular communication with customers regarding their accounts. This includes making courtesy calls when necessary and ensuring compliance with company policies and procedures.
Customer Service Representatives are the heart of our business and play a critical role in delivering the honest, respectful service our customers expect.
________________________________________
Key Responsibilities
• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws
________________________________________
What We Offer
• Competitive pay
• 6 paid holidays
• Paid vacation
• Paid on-the-job training
• Full-time, stable work schedule
• Career growth opportunities
• Medical, dental, vision, and other voluntary benefit options available beginning on the 91st day of employment, subject to plan terms and eligibility requirements.
________________________________________
Qualifications
General
• Must be able to work full-time schedule listed above
• Positive attitude and strong work ethic
• Excellent communication skills
• Detail-oriented and organized
Education
• High school diploma or equivalent required
Experience
• Previous customer service experience preferred but not required
• Computer and data entry experience preferred but not required
Personal Attributes
We are seeking individuals who are motivated, honest, dependable, and looking for a long-term career opportunity. We value team members who represent our company with integrity and professionalism within the communities we serve.
________________________________________
About North American Title Loans
North American Title Loans and its affiliated companies operate nearly 1,000 stores in more than twenty states nationwide. Since 1990, we have been committed to providing short-term loans through a process that is fast and hassle-free, with straightforward terms and competitive pricing, all while delivering excellent customer service.
________________________________________
Additional Requirements
• Must be able to pass a company background screening, which may include criminal, credit, and employment verification, consistent with applicable state and federal laws.
________________________________________
Equal Opportunity Employer
North American Title Loans is an Equal Opportunity Employer. We consider applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable law.
Company Description
Liberty Title Company of America, Inc. is a full-service title and real estate settlement provider operating throughout the State of Florida. Our goal is to become one of the best financial services firms in the South. We have a winning culture and believe that with teamwork and collaboration that we can acheive anything.
Role Description
We are looking for a “winning” mindset and an extreme work ethic. We would prefer Real Estate and Title experience but we will train the right candidate. Regardless, you will be collaborating with the President of the Company and other Senior Partners to grow the firm’s distribution channels.
The perfect candidate and someone who will be successful:
1.) will build relationships with Realtors, Lenders, and other Vendors
2.) will attend weekly Realtor board meetings and other events to brand the company
3.) will co-host the occasional open house on weekends with Realtors
4.) will become proficient in CRM and technology strategies to digitally market
5.) will utilize Liberty’s production studio to film social media content
6.) must be “coachable” and willing to learn Title and Real Estate functionality and strategy. We need someone with high EQ to relate and motivate others
7.) will go the extra mile….
SALARY, PRODUCTION PAYOUTS, AND EQUITY IN THE FIRM
MUST LIVE IN ST. LUCIE, MARTIN, OR PALM BEACH COUNTY
Company Description
Founded in 1876 by A.M. Monteith and family-owned since its acquisition in 1951 by Frank J. Turner, Sr., Monteith Abstract & Title Company, Inc. has a long-standing tradition of excellence. Located in Central Texas, the company provides comprehensive abstracting, closing, and title insurance services to buyers, sellers, realtors, mortgage lenders, and builders. With over a century of industry experience, the company is dedicated to delivering high-quality services to its community and clients.
Role Description
The Business Development Representative helps boost the company's growth and sales. This position conducts market research, develops business strategies, builds client relationships, and identifies new business opportunities. Must be able to make calls to produce title and escrow business for our company. This position establishes relationships with individuals who can generate further business. This position also professionally promotes our services to existing and new agents.
Duties
- Becomes familiar with the company's vision and mission, seeking to accomplish set goals and objectives.
- Conducts market research and identifies potential clients and business opportunities.
- Cultivates strong relationships with new clients while maintaining existing client relationships.
- Maintains client information in the CRM database.
- Has a working knowledge of the title software for creating reports and researching client transactions.
- Works closely with staff across departments to implement growth strategies.
- Develops and implements sales strategies, client service and retention plans, and analyzes sales data to inform or update marketing strategies.
- Assists with drafting business plans, sales pitches, presentations, reference material, and other documents.
- Manages multiple projects concurrently and meets deadlines.
- Submits expense account according to schedule.
- Submits monthly commission reports to the manager according to a set schedule.
- Returns all texts/phone calls/emails in a timely manner as set by the manager.
- Maintain accurate CRM records and use the system to track leads and manage client interactions.
- Meets the minimum of in-person weekly contacts as set by the manager.
- Meets the minimum of weekly phone calls to prospects as set by the manager.
- Attends appropriate real estate boards, building and mortgage banker meetings, and other meetings within the industry to establish relationships and meet business development goals.
- Joins and actively participates in organizations that will produce leads for new business.
- Demonstrates strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients.
- Adheres to company policies and guidelines.
- Undertake various job-related tasks as assigned, demonstrating flexibility and willingness to support the team’s objectives.
Qualifications
EXPERIENCE
- One (1) to two (2) years' relevant work experience in business development or similar field preferred.
- Must understand title insurance and real property concepts, as well as general knowledge of the Texas Department of Insurance regulations
EDUCATION
- Bachelor’s degree in business management, marketing, or related field preferred.
- High School diploma or GED is required.
LICENSES/CERTIFICATIONS:
- A valid state driver’s license and clean driving record are required.
- Reliable transportation is required to meet with potential clients and attend events.
- The ability to obtain a Texas Notary Public license is preferred.
COMPETENCIES
- Job Knowledge/Technical Knowledge: Demonstrates a sound working knowledge of current role and the technical systems, applications and equipment used in performing this role, and understands the impact this role has on other business functions within the organization.
- Communication: The ability to write and speak effectively using appropriate conventions based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.
- Organization: Uses time efficiently by prioritizing and planning work activities.
- Integrity and Respect: Demonstrates the utmost level of integrity in all instances and shows respect towards others and towards company principles.
- Judgment: Demonstrates ability to make independent and sound decisions in all situations.
- Teamwork: Shares key information with others involved in a project or effort, works in harmony to accomplish objectives, responds with enthusiasm to directives, and shows support for departmental and organizational decisions.
- Quality: Sets high standards and measures of excellence to ensure quality assurance in every aspect of work performed.
- Accountability: Takes personal responsibility and ownership for adhering to all company policies and procedures while also completing work promptly and in accordance with performance expectations.
- Customer Service: The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.
- Manages Change: Demonstrates effectiveness and flexibility with changing environments, responsibilities, tasks, and people.
- Attention to Detail: Follows detailed procedures to ensure accuracy in the entry and reporting of data.
- Problem Solving: Identifies and resolves issues promptly by gathering and analyzing information skillfully.
Physical Demand
- Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
- Exerting up to 40 pounds of force occasionally to lift, carry, pull, or otherwise move objects.
- Manual dexterity sufficient to reach/handle items and work with the fingers.
- Close vision (clear vision at 20 inches or less); distance vision. (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors)
- Ability to use reliable transportation as part of this position.
Work Environment
- Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
- Moderate noise. (examples: business office with computers and printers, light traffic)
- Occasionally, the employee will be outdoors in hot or cold weather for events.
Work Hours/Schedule
- Monday through Friday 8:00 am to 5:00 pm
- Work outside of stated business hours may be required due to business demands.
- Mandatory attendance at events may be required in the evening or on weekends.
- Answering calls, texts, and emails from clients outside of normal business hours may be required.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Company Description
At Titl, we simplify the real estate process by eliminating paperwork, legal obstacles, and delays associated with buying, owning, or selling a home. Our advanced technology ensures transparency and peace of mind throughout every transaction. We provide a modern and user-friendly way to handle property—designed for today and prepared for future needs.
Role Description
We're seeking an experienced Full-Stack Engineer to join our team working on a sophisticated property data research and report generation platform. This role involves building and maintaining enterprise-grade systems that automate property data extraction from government sources, generate comprehensive property reports, and manage complex business workflows including payments, authentication, and blockchain integration.
What You'll Work On
- Backend Services: Develop and maintain NestJS microservices handling property data scraping, PDF generation, report aggregation, and enterprise account management
- Frontend Applications: Build responsive Next.js applications with complex state management and real-time updates
- Data Pipeline: Work with automated scraping systems using Puppeteer and AI-powered document processing (Google Document AI, OpenAI)
- Integration Development: Implement OAuth flows, Stripe payment processing, webhook handling, and third-party API integrations
- Queue Management: Design and maintain Bull queue systems for background job processing and async workflows
- Blockchain Integration: Work with Polymesh blockchain for property ownership verification and asset tokenization
- Database Design: Create efficient Prisma schemas and optimize PostgreSQL queries for complex property data relationships
Required Technical Skills
Core Stack (Must Have)
- Backend: Advanced proficiency in NestJS with deep understanding of dependency injection, decorators, guards, and service patterns
- Frontend: Expert-level Next.js 14 (App Router) and React with TypeScript
- Database: Strong Prisma ORM experience and PostgreSQL optimization skills
- TypeScript: Production-level TypeScript across full stack
- API Design: RESTful API design, DTOs, validation, and Swagger documentation Infrastructure & DevOps
- Docker: Container orchestration and development environments
- Cloud Platforms: Google Cloud Platform (Cloud Storage, Cloud Run)
- Queue Systems: Bull or similar job queue systems (Redis-backed)
- Monorepo: Experience with pnpm workspaces or similar monorepo tooling Authentication & Payments
- OAuth 2.0: Multi-provider authentication (Google, Facebook, LinkedIn)
- JWT: Token-based authentication and authorization patterns
- Stripe: Payment processing, webhooks, subscription management, and usage-based billing Specialized Skills
- Web Scraping: Puppeteer or similar browser automation tools
- PDF Processing: PDF generation, manipulation, and data extraction
- AI/ML Integration: Experience with AI APIs (OpenAI, Google AI, etc.)
- Background Jobs: Async processing, retry logic, and error handling
Highly Desired Skills
- Blockchain: Polymesh or Ethereum blockchain integration experience
- Document Processing: OCR, document AI, or legal document processing
- Property/Real Estate Domain: Understanding of property records, deeds, liens, title commitments
- Legal Tech: Experience with legal document workflows or compliance systems
- Testing: Jest, testing-library, E2E testing frameworks
- Performance Optimization: Query optimization, caching strategies, lazy loading
- Security: OWASP best practices, rate limiting, encryption
Architecture & Design Requirements
You should be comfortable with:
- Design Patterns: Service-oriented architecture, repository pattern, factory pattern
- Dependency Injection: Understanding NestJS DI container and module system
- Database Relations: Complex multi-tenant data models with proper isolation
- State Management: React Context, server/client component patterns
- Error Handling: Comprehensive error handling, retry logic, fallback mechanisms, API Security: Rate limiting, API key management, webhook signature verification
Experience Requirements
- 5+ years of full-stack development experience
- 3+ years with TypeScript in production environments
- 2+ years with NestJS or similar enterprise Node.js frameworks
- 2+ years with modern React and Next.js
- Experience building production SaaS applications with multi-tenant architecture
- Track record of shipping complex features end-to-end
- Experience with third-party integrations and webhook systems
- Domain Knowledge (Preferred)
- Understanding of property data and real estate records
- Familiarity with government data systems and public records
- Knowledge of legal document structures (deeds, liens, mortgages, title commitments)
- Experience with regulated industries and compliance requirements
- Understanding of Miami-Dade County or similar municipal systems (bonus)
Development Practices
You should have experience with:
- Git workflows: Feature branches, pull requests, code review
- Documentation: Writing clear technical documentation and API specs
- Testing: Unit tests, integration tests, E2E tests
- CI/CD: Automated testing and deployment pipelines
- Agile: Working in iterative development cycles
- Code Quality: ESLint, Prettier, TypeScript strict mode
Problem-Solving Skills
We're looking for someone who can:
- Debug complex distributed systems across multiple services
- Optimize database queries and reduce API response times
- Design scalable architectures for high-volume data processing
- Handle edge cases in automated scraping and data extraction
- Troubleshoot integration issues with third-party services
- Implement robust error handling and monitoring
- Communication & Collaboration
- Clear written communication for documentation and code reviews
- Ability to explain technical concepts to non-technical stakeholders
- Collaborative approach to problem-solving
- Proactive in identifying and addressing technical debt
- Experience mentoring junior developers (preferred)
- Package Manager Note
- This project uses pnpm exclusively for monorepo management. Experience with pnpm workspaces is preferred, but npm/yarn monorepo experience transfers well.
What Makes You Stand Out
- Contributions to open-source projects
- Experience with LangChain or LangGraph for AI orchestration
- FastAPI or Python experience (for AI service integration)
- Understanding of title insurance or property ownership verification
- Experience with Puppeteer clusters and browser farm optimization
- Background in fintech or regulated industries
- Experience with multi-environment deployments (local, staging, production)
Working Style
This role requires:
- Attention to detail when working with legal and financial data
- Systematic approach to debugging complex systems
- Ability to work independently on ambiguous problems
- Comfort with reading and understanding existing codebases
- Pragmatic decision-making balancing speed and quality
- Tech Stack Summary: NestJS • Next.js • TypeScript • Prisma • PostgreSQL • Puppeteer • Bull • OAuth • Stripe • Google Document AI • OpenAI • Docker • GCP • Polymesh • pnpm
- This role offers the opportunity to work on challenging technical problems at the intersection of PropTech, LegalTech, and AI, building systems that handle real-world property data at scale.
NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.
Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.
If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .
AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.
Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.
Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).
GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.
Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.
Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.
The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.
Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.
Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.
Locations are offered based on the current needs of the service at that time.
Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.
Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.
Collecting, refining, and analyzing strategic and tactical intelligence.
Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.
See the U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.
You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.
Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.
Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.
Highly skilled in writing comprehensive arrest, criminal and incident reports.
Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.
Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.
OR GS-11 Education Substitution for experience: A Ph.D.
or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.
OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.
This will be calculated using your resume and unofficial transcripts submitted with your application.
AND U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.
Your copies must include the expiration and capacity pages of your MMC.
Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.
It cannot be pending additional information for MMLD application process.
You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the "Required Documents" section below for additional resume requirements.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d), or creditable service covered by Title 5 U.S.C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.
You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
NEW RECRUITMENT AND RETENTION INCENTIVES! Air and Marine Operations (AMO), a component of U.S.
Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement working with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission protecting America.
If you're looking for an exciting and rewarding job that also provides great pay, benefits, and job stability, now is the time to make your move: become a Marine Interdiction Agent .
AMO is actively seeking applicants to fill full-time security-based positions with the nation's largest law enforcement organization charged with maintaining the security of our national borders while facilitating lawful international travel and trade.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW! Salary and Benefits Begin your career as a Marine Interdiction Agent (MIA) and make up to $73,939–$96,116 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location.
Recruitment Incentive: New hires that are eligible may receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102.
Eligibility will be determined by Human Resources.) Example annual compensation for the first three years at our CAMB and subordinates new-hire locations (RUS LEAP 25% Retention Incentive).
GS-11 1st year annual pay
- $102,424 GS-12 2nd or 3rd year annual pay
- $132,931 GS-13 3rd year of annual pay
- $158,075 Example annual compensation for the first three years at our Key West, Key Largo, and Marathon, FL new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $108,431 GS-12 2nd or 3rd year annual pay
- $141,575 GS-13 3rd year of annual pay
- $168,352 Example annual compensation for the first three years at our Long Beach, CA new-hire locations (Locality Salary Table LEAP 25% Retention Incentive) GS-11 1st year annual pay
- $107,749 GS-12 2nd or 3rd year annual pay
- $154,974 GS-13 3rd year of annual pay
- $184,285 This career ladder position has a grade level progression of GS-11, GS-12 and GS-13.
You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52-weeks at each grade level (with supervisor approval) and any additional training, licensing, and certification requirements.
Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Recruitment Incentive (RI): Upon Entrance on Duty (EOD), you may be eligible to receive a Recruitment Incentive LEAP: Law Enforcement Availability Pay (25% Everyone) RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) Locations, Key Largo, FL, Key West, FL, Marathon, FL and Long Beach, CA)
*Retention Incentive is contingent on eligibility.
Eligibility will be determined by Human Resources Duty Locations A duty location will be offered after successful completion of the pre-employment process.
The duty location listed in the final offer letter may include any geographic location within the Southwest Region, Southeast Region or Caribbean Air and Marine Branch.
Note: Your opportunity for final selection is increased based on your flexibility to Enter on Duty at priority duty location.
Current possible duty locations include: Southeast Region: Fort Lauderdale, Miami and Marathon, FL and CAMB: Fajardo, Mayaguez, Ponce, and San Juan PR; and Saint Thomas, VI Northern Region: Bellingham, WA Limited Duty Locations as of – 1 2/1/2025 Applying to this JOA does not guarantee any of the locations listed below will still be available once you've completed the pre-employment process.
Locations are offered based on the current needs of the service at that time.
Northern Region: Port Huron, MI Southeast Region: Houma, LA Southwest Region: San Diego, CA Duties and Responsibilities As a Marine Interdiction Agent, you will perform marine-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States.
Typical duties may include: Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
Interpreting radar data to calculate appropriate intercept while tracking vessels and people to a successful interdiction.
Searching persons, vessels, baggage, and cargo for contraband or weapons incidental to detention or arrest.
Collecting, refining, and analyzing strategic and tactical intelligence.
Qualifications This GS-11 grade level position has a selective factor: As a minimum qualification requirement all candidates must have a qualifying Merchant Mariner Credential.
See the U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC) section that is listed below for qualifying capacities.
You qualify for the GS-11 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Independently applying advanced skill in controlling/commanding law enforcement scenes to include conducting searches, making arrests, processing arrests and seizure of evidence and property.
Conducting investigative inquiries using various techniques, examining files and records, physical and documentary evidence to identify logical conclusions.
Utilizing cameras and other electronic high-tech surveillance equipment to gather evidence, collect, evaluate, and then preserve that physical and documentary evidence.
Highly skilled in writing comprehensive arrest, criminal and incident reports.
Assisting government or state attorneys in preparation for court cases or grand juries, testifies as a law enforcement officer in court proceedings, and administrative forums.
Considerable experience applying arrest authorities and constitutional law in various alleged criminal situations, or knowledge and experience of CBP laws, regulations, policies, legal precedent.
OR GS-11 Education Substitution for experience: A Ph.D.
or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M.
OR Combining Experience and Education: A combination of successfully completed post-bachelors' education (above) and experience.
This will be calculated using your resume and unofficial transcripts submitted with your application.
AND U.S.
Coast Guard Issued Merchant Mariner Credentials (MMC): You must submit a valid, legible copy of your Merchant Mariner Credential at time of application.
Your copies must include the expiration and capacity pages of your MMC.
Qualifying Capacities are Operator of Uninspected Passenger Vessel (OUPV), Mate of 200 gross tons or greater (Inland, Great Lakes, Near Coastal or Oceans), Chief Mate, Second Mate, and Third Mate Unlimited Oceans or Master of 25 GRT or greater (Inland, Great Lakes, Near Coastal or Oceans) OR An Accepted MMLD Application: You must submit proof an accepted MMLD application, for a MMC with a qualifying capacity, and a credential status that is in a positive standing.
It cannot be pending additional information for MMLD application process.
You must have your Official MMC Credential in hand at the time of scheduling and at assessment appointment.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
Please see the "Required Documents" section below for additional resume requirements.
Other Requirements Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
AGE WAIVER: Creditable law enforcement officer service
- Covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d), or creditable service covered by Title 5 U.S.C.
8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement.
This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference Eligibility
- To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decision Isabella v.
Dept of State, the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C.
3312.
You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training : This position has a training requirement.
You may be required to successfully complete the training requirement as a condition of employment.
Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest select Air and Marine Operations (Marine Interdiction Agent (MIA)), then complete the pre-screening questions.
You'll then receive a link(s) to the MIA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opening announcement and follow all instructions in the application process.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
