Epic Placements Jobs in Usa
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Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished EPIC Cupid Application Analyst
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NOTE- THIS IS LARGELY REMOTEROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: EPIC CUPID Application Analyst (Job Id - # 3217916)
Location: San Francisco CA 94104 (Hybrid-1 week/month)
Duration: 6 months + Strong Possibility of Extension
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Manager is looking for:
- Someone who can mentor our new FTEs in the Cupid application
- Someone who is also certified in Radiant and will be helping to cross-cover our Radiant on-call schedule (the goal is a single on-call schedule for Radiant/Cupid)
- Someone who is extremely strong in speaking to ops around workflows.
What specific experience, background, and/or qualifications are you looking for in candidates for this position?
Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant and will help support the on-call rotation for both applications.
Job Function Summary:
Involves the design, building, testing, and implementation of clinical application systems. Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs. Works with clinicians to create or adapt written protocols. Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis. May provide customer service, troubleshooting, and maintenance.
Generic Scope:
Experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems / issues of diverse scope and determines solutions.
Custom Scope:
Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.
The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines. They work under the direction of the Team Lead and/or Manager to configure, build & install applications. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application.
The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt to use of the technology solutions
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Bhupesh Khurana
Lead Technical Recruiter
Email β
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.
Remote working/work at home options are available for this role.
Position Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $106,953.60 Mid $133,692.00
Position Summary
The IS Senior Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Healthβs IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRHβs Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for architecture and implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regionalβs patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.
Position Responsibilities
People At The Heart Of All That We Do
- Fosters an inclusive and engaged environment through teamwork and collaboration.
- Ensures patients and families have the best possible experiences across the continuum of care.
- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
- Behaves in a mindful manner focused on self, patient, visitor, and team safety.
- Demonstrates accountability and commitment to quality work.
- Participates actively in process improvement and adoption of standard work.
Stewardship
- Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
- Knows and adheres to organizational and department policies and procedures.
Standard Work: IS Senior Epic Server Engineer
- Designs, implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
- Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
- Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
- Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
- Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
- Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
- Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
- Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
- Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
- Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
- Subject matter expert on one or more of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace with working knowledge of others
- Expert Knowledge of PowerShell, PowerCLi, PowerShell DSC
- Subject matter expert in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
- Incident resolution, including ownership through resolution / break fix and ticket queue management
- Technically proficient, and certified by Epic in one or more of: Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Nonessential:
- Certification multiple Epic disciplines, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership and communication through resolution
- Experience in a larger, highly available environment (500+ servers and multiple sites)
- VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
- ITIL / ITSM process and procedure. Strong troubleshooting and critical thinking skills
Qualifications & Experience
Essential:
- Bachelor Degree
Nonessential:
- Master Degree
Essential:
- Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
-Minimum six years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications
-Server infrastructure and Server systems design, capacity planning, operations methodology, error detection and resolution techniques
-Expert level knowledge in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace
-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications
-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment
Experience Preferred:
-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
-Enterprise system monitoring, log management and event analysis with an emphasis on event analysis, performance tuning and application optimization
-Expert level knowledge in server operating system, web servers and application hardening, developing and administering application security standards to include Client OS and Server OS
-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
Certifications Essential:
-Microsoft MCSE, VMware VCP or Citrix CCEA
Certifications Preferred:
-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
Position Information
Voted as one of the six βMost Wiredβ Advanced Healthcare Systems in America by Hospitals & Health Networks from 2013-2016, LRH has become a forerunner in the race to become one of the most technologically advanced hospitals in the country. With that distinction, Lakeland Regional Health is always looking for new and quality IT employees that will work closely with clinical staff members to care for our patients. Our IT department has a range of opportunities, which includes areas such as: Network Engineering, Enterprise Architecture, and Business & Financial Systems. We are seeking qualified and enthusiastic workers to join our team.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $83,803.20 Mid $104,759.20
Position Summary
The Epic Server Engineer will be responsible for implementing and supporting Epic EHR solutions client and server components that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Healthβs IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRHβs Epic implementation(s), infrastructure and ancillary technologies. This role will be responsible for implementations including, but not limited to, MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto to support Lakeland Regionalβs patient, guest and employee population. He/she must have the experience and technical competence to implement server and application infrastructure, validate implementations and ready systems for operational hand overs. This individual will work collaboratively with other groups participating in system sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues. Knowledge of Cache or dba practices, VMware, Active Directory, and Citrix XenDesktop, and NetScaler preferred.
Position Responsibilities
People At The Heart Of All We Do
Fosters an inclusive and engaged environment through teamwork and collaboration.
Ensures patients and families have the best possible experiences across the continuum of care.
Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
Behaves in a mindful manner focused on self, patient, visitor, and team safety.
Demonstrates accountability and commitment to quality work.
Participates actively in process improvement and adoption of standard work.
Stewardship
Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
Knows and adheres to organizational and department policies and procedures.
Standard Work: IS Epic Server Engineer
Implements, manages and maintains the Epic Windows and Linux Server infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse
Manage and maintain Epic Virtual Servers, Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
Support of other Epic Windows and Linux based applications as well as assisting other Epic 3rd party applications teams with their integration into Epic as needed
Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
Identify, repair, and resolve any Epic system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systems and software implementations
Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
- Working knowledge of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace
- Proficiency in PowerShell Scripting and automation
- Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
- Incident resolution, including ownership through resolution / break fix and ticket queue management
- Technically proficient, and aware of self-limitations with experience in one or more Epic technologies
Nonessential:
- Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership through resolution
- Experience in a larger, highly available environment (500+ servers and multiple sites)
- VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud Automation
- Strong troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems
Qualifications & Experience
Essential:
- Associate Degree
Nonessential:
- Bachelor Degree
Essential:
- Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
-Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications
-Engineering and administrative experience on Windows Servers 2012 and up, Windows 10, MS Active Directory, Group Policy, DNS, DHCP, MS SQL
-Proven competence in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace
-Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and applications
-Experience managing and maintaining an electronic health record (EHR) in a large hospital environment
Experience Preferred:
-Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
-Enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization
-Experience in server operating system and application hardening, developing and administering application security standards to include Client OS and Server OS
-Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
-Problem resolution, including ownership through resolution
Certifications Essential:
-Microsoft MCSE, VMware VCP or Citrix CCEA
Certifications Preferred:
-Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
Position Details
Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.
Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.
Active - Benefit Eligible and Accrues Time Off
Work Hours per Biweekly Pay Period: 80.00
Shift: On-Site M-F with Call Rotation
Location: 210 South Florida Avenue Lakeland, FL
Pay Rate: Min $83,803.20 Mid $104,759.20
Position Summary
The IS Epic Cache Database Administrator will be responsible for implementing and supporting Epic Database Solutions that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Healthβs IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of LRHβs Epic implementation(s), infrastructure and ancillary technologies. This is a technical position providing analysis, configuration, maintenance, modification and monitoring of all Epic CachΓ© and SQL databases. The ideal individual understands and supports best practices and requirements for data storage, database architecture, tuning, maintenance and reporting, ensuring hardware and software compatibility and optimization. This individual assists in and supports personnel in determining databases are available, backed up regularly, and can be restored. Participates in, and evaluates installations (server and database binaries), tests, and implementations of system hardware, clustering technologies, software, manufacturerβs maintenance releases and utilities. Analyzes system performance to ensure it is meeting availability and performance objectives. Evaluates and recommends team personnel in resolution of hardware and operating system, and application software problems. Develops and maintains documentation on design specifications and system/software development life cycle for development projects.
Position Responsibilities
People At The Heart Of All That We Do
- Fosters an inclusive and engaged environment through teamwork and collaboration.
- Ensures patients and families have the best possible experiences across the continuum of care.
- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Safety And Performance Improvement
- Behaves in a mindful manner focused on self, patient, visitor, and team safety.
- Demonstrates accountability and commitment to quality work.
- Participates actively in process improvement and adoption of standard work.
Stewardship
- Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
- Knows and adheres to organizational and department policies and procedures.
People At The Heart Of All We Do
- Fosters an inclusive and engaged environment through teamwork and collaboration.
- Ensures patients and families have the best possible experiences across the continuum of care.
- Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
Standard Work: IS Epic Cache Database Administrator
- Implements, manages and maintains the Epic SQL Database infrastructure, including installing/upgrading and/or deploying Epic applications on servers and clients using Kuiper, and System Pulse. Installs database software (e.g. Oracle, SQL Server or InterSystems CachΓ©)
- Manage and maintain Epic databases for Hyperspace, EPS, Web BLOB, Hyperspace Web, BCA, MyChart, Carelink\Healthy Planet, Haiku, Rover, Care Everywhere, Home Health, Kuiper, and System Pulse services
- Performs technical analysis, configuration, maintenance, modification and monitoring of databases on a variety of platforms including SQL, Cache, Windows Server OS and Linux
- Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
- Acts as a technical resource to evaluate evolving infrastructure technology and perform as a consultant interface to the business and clinical units for new company initiatives. Gather requirements from functional teams for their integrations with third party products
- Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
- Identify, repair, and resolve any Epic Database system hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
- Evaluate applicable requirements to provide appropriate technical specifications and solutions for new and existing implementations
- Work closely with other departments, teams and engineers to build and troubleshoot system problems and software implementations
- Develops and maintains systems documentation and technical procedures, user guides and run-books
Competencies & Skills
Essential:
- Knowledge of database administration including analysis, architecture, configuration, maintenance, modification, monitoring, performance tuning and reporting. Primary support for CachΓ©, MS SQL Server and Oracle databases
- Knowledge of data modeling, repository and warehousing concepts and best practices. Advanced knowledge of database development and reporting tools (i.e. Oracle Designer, Oracle Developer, PL/SQL, Crystal Enterprise/Crystal Reports, etc.)
- Knowledge of supported software development tools and programming languages (i.e. Visual Studio .NET, C# and/or VB.NET, ASP.NET, Web Services; Java and C++; PC and UNIX system administration)
- Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. Microsoft SQL server administration to include high availability clustering
- Technically proficient, and aware of self-limitations with experience in one or more Epic technologies
Nonessential:
- Experience in Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto Database Administration and Configuration
- Problem resolution, including ownership and communication through resolution
- Experience in a larger, highly available healthcare environment (500+ servers and multiple sites). Health Level 7 (HL7), ANSI and other healthcare system standards with knowledge of Health Care regulatory environment
- Understanding of computer and healthcare related concepts and vernacular with proficiency in oral and written communication
- Proven competence in troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution specific to electronic health record (EHR) systems
Qualifications & Experience
Essential:
- Associate Degree
Nonessential:
- Bachelor Degree
Essential:
- Information Technology, Healthcare Administration, Information Management, or related field
Other information:
Experience Essential:
- Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology and software applications and database administration
- Engineering and administrative experience on Windows Servers 2012 and up, MS SQL, Cache, Oracle and related technologies
- Experience in administering a highly available and secure database environment
- Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes on hardware, server OS and database applications
- Experience managing and maintaining an electronic health record (EHR) in a large hospital environment with the ability to document systems and write procedures for EHR system staff
Experience Preferred:
- Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
- Knowledge of enterprise system monitoring, log management and event analysis with an emphasis on performance tuning and application optimization
- Ability to work efficiently under pressure and make independent decisions. Ability to work independently under limited supervision and take initiative
- Certification in one or more of the following: Microsoft SQL Server, Cache, Linux Operating System, Epic MyChart, Epic-Link, Epic Hyperspace Web, Epic interconnect servers, Epic FIPS servers, BCA and Web deployment, Kuiper, Haiku, and Canto
- Problem resolution, including ownership through resolution
Certifications Essential:
- Microsoft Certified DBA, Cache Certified DBA
Certifications Preferred:
- Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA
Job Title: Epic Cadence Prelude Analyst
Location: REMOTE
Type: Contract
Overview
We are seeking a highly skilled Epic Cadence Prelude Analyst to join our team to support the design, build, testing, and optimization of Epic Cadence Prelude modules as part of a new Epic implementation. The ideal candidate will have hands-on experience with Epic Prelude, strong knowledge of outpatient registration, scheduling, and pre-registration workflows, and the ability to translate clinical and operational requirements into functional Epic solutions.
Key Responsibilities:
- Partner with clinical, operational, and IT stakeholders to gather, analyze, and document business and workflow requirements related to patient registration, scheduling, and pre-visit processes.
- Configure and build Epic Cadence Prelude modules, including registration, scheduling, and front-end workflows, ensuring alignment with organizational goals and best practices.
- Collaborate with other Epic analysts (e.g., Resolute, Willow, Clarity) to ensure interoperability and seamless data flow across Epic modules.
- Design and execute unit testing, system integration testing (SIT), and user acceptance testing (UAT) for Epic Cadence Prelude functionality.
- Develop test scripts, validation plans, and defect tracking documentation.
- Assist in the creation of training materials and provide end-user support during go-live and post-go-live stabilization.
- Participate in Epic build review sessions and contribute to workflow optimization initiatives.
- Support ongoing monitoring, troubleshooting, and enhancement of Epic Prelude workflows after deployment.
Qualifications:
- Bachelorβs degree in Health Information Management, Nursing, Healthcare Administration, or related field (or equivalent experience).
- Minimum 5 years of Epic Prelude / Cadence experience, preferably in a hospital or large ambulatory setting.
- Previous experience in Epic implementation projects, preferably full lifecycle (design, build, test, deploy).
- Active Epic Cadence Certification
- Active Epic Prelude Certification
- Strong knowledge of Epic Prelude, Cadence, and related modules.
- Experience with Epic configuration, build documentation, and workflow design.
- Proficiency in testing methodologies, test case creation, and defect tracking.
- Familiarity with Epic reporting tools (e.g., Clarity, Reporting Workbench) is a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities, capable of interacting with clinical and operational teams.
- Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
- Ability to translate complex workflows into Epic system configurations.
Position Summary
The Epic Cache Database Administrator is responsible for implementing, managing, and supporting Epic database environments to ensure high availability, performance, scalability, security, and reliability. This role provides technical expertise in the administration, configuration, maintenance, and monitoring of Epic CachΓ©, SQL Server, and related database technologies. The position supports the organizationβs Epic ecosystem, infrastructure components, and ancillary applications while ensuring adherence to best practices for data architecture, tuning, and lifecycle management.
The administrator is also responsible for ensuring proper backup, recovery, system optimization, and documentation of all Epic database systems.
Key Responsibilities
Database Administration & Technical Operations
- Implement, manage, and maintain Epic SQL and CachΓ© database infrastructure, including installation, upgrades, patching, and deployments.
- Administer databases supporting core Epic applications such as Hyperspace, EPS, Web BLOB, MyChart, Carelink/Healthy Planet, Haiku, Rover, Care Everywhere, and other Epic modules.
- Perform analysis, configuration, maintenance, and monitoring of Epic CachΓ©, SQL Server, and related databases across Windows and Linux environments.
- Monitor system and application performance, conduct capacity planning, and execute proactive tuning to address bottlenecks.
- Install database software including SQL Server, Oracle, and InterSystems CachΓ©.
- Support integrations and thirdβparty application implementations, providing technical consultation for new initiatives.
- Troubleshoot system, hardware, and software issues, ensuring timely resolution in accordance with organizational standards.
System Performance, Reliability & Availability
- Ensure databases are available, properly backed up, and fully restorable.
- Analyze system behavior, performance metrics, and infrastructure components to meet availability and performance objectives.
- Identify, repair, and resolve Epic database system issues across the enterprise environment.
CrossβFunctional Collaboration
- Partner with infrastructure teams, engineers, and application teams to troubleshoot issues and support new software implementations.
- Gather integration and technical requirements from functional, clinical, and business stakeholders.
- Serve as a technical resource for evolving technologies and new Epic or infrastructure initiatives.
Documentation & Compliance
- Develop and maintain system documentation, technical procedures, user guides, and runbooks.
- Document design specifications and system/software development lifecycle processes.
- Adhere to organizational policies, procedures, and security standards.
Required Competencies & Skills
Essential Qualifications
- Strong knowledge of database administration including architecture, configuration, maintenance, monitoring, performance tuning, and reporting.
- Experience supporting CachΓ©, Microsoft SQL Server, and Oracle databases.
- Understanding of data modeling, warehousing concepts, and repository best practices.
- Experience with database development and reporting tools (e.g., PL/SQL, Crystal Reports, Oracle Developer).
- Knowledge of software development tools and languages such as .NET, C#, VB.NET, ASP.NET, Java, C++, and web services.
- Proficiency with Windows Server administration (2012β2019), Windows 10, and SQL highβavailability clustering.
- Handsβon experience with Epic technologies and database environments.
Preferred (NonβEssential) Qualifications
- Experience administering Epic modules such as MyChart, Hyperspace Web, Interconnect, BCA, FIPS servers, Kuiper, Haiku, Rover, and Canto.
- Prior experience in large enterprise healthcare environments with 500+ servers or multiβsite operations.
- Familiarity with HL7, ANSI standards, and healthcare regulatory requirements.
- Strong troubleshooting, analytical thinking, and problemβresolution skills, particularly in EHR systems.
Soft Skills & Professional Attributes
- Strong communication skills, both written and verbal.
- Ability to collaborate effectively with crossβfunctional teams.
- Accountability and commitment to highβquality work.
- Ability to manage competing priorities in a fastβpaced environment.
- Ownership mindset in resolving technical issues endβtoβend.
IT Analyst Mid Level β Epic MyChart / Digital Consumer Experience
Hybrid or remote with occasional travel in | Healthcare Technology | Contract-to-Hire
We are seeking an Epic MyChart Certified IT Analyst Senior to support a growing Digital Consumer Experience team focused on Epic MyChart and patient-facing technologies. This role is ideal for someone who combines strong healthcare application support experience with Epic MyChart expertise, integrations, and digital patient engagement tools.
Youβll work in a collaborative Agile environment supporting and enhancing applications that directly impact the patient experience, including MyChart, telehealth workflows, patient messaging, and digital care pathways.
This position plays a key role in analyzing requirements, designing solutions, supporting integrations, and improving digital healthcare workflows across multiple Epic consumer-facing applications.
Key Experience Weβre Looking For
Candidates with experience in Epic MyChart and digital patient engagement platforms will stand out, particularly in the following areas:
Epic MyChart & Digital Consumer Applications
- Epic MyChart and MyChart Mobile
- MyChart Care Companion configuration and workflow management
- Epic Hello World
- Patient messaging workflows and monitoring
Integrations & Digital Health Connectivity
- SMART on FHIR app integrations
- Care Everywhere awareness
- MyChart Central and Share Everywhere
- Third-party integrations (telehealth, billing, CRM platforms)
Telehealth & Video Visits
- Video visit workflow configuration
- Troubleshooting connectivity issues
- Device readiness (camera/microphone validation)
- Video visit scheduling and configuration
Monitoring & Reporting
- Monitoring patient message volume and workflow performance
- Root cause analysis of system failures
- Adjusting build/configuration to improve user experience
- Collaboration with marketing, access, and digital teams
MyChart Care Companion
- Building and maintaining care pathways
- Configuring tasks, questionnaires, and educational content
- Managing reminders, notifications, and escalations
- Outcome tracking and patient engagement analytics
- Workflow testing, validation, and ongoing maintenance
Digital Experience Platforms
- Physician intranet widgets and digital content configuration
- MyChart intranet updates, knowledge resources, and training materials
- Collaboration with internal teams to support digital engagement strategies
Role Responsibilities
Working within Agile and other IT frameworks, the IT Analyst Senior will:
- Partner with stakeholders to gather, analyze, and document business and technical requirements
- Support and enhance Epic and healthcare applications
- Troubleshoot and resolve application issues using strong analytical and root cause analysis skills
- Lead application upgrades and project initiatives
- Design and implement solutions across the software development lifecycle
- Maintain vendor-supported application versions
- Collaborate with vendors on complex escalations
- Maintain application infrastructure health including patching and system maintenance
- Provide documentation, training, and knowledge sharing across teams
- Participate in on-call rotations for application support
- Mentor junior team members and facilitate knowledge sharing
Required Qualifications
Education
- Associateβs degree or equivalent experience required
- Bachelorβs degree preferred
Experience
- 5+ years of IT or healthcare application support experience
- Experience supporting Epic or healthcare technology platforms strongly preferred
Certifications (Preferred)
Candidates may be asked to obtain certifications within one year of hire.
Examples include:
- Epic Certification (MyChart)
- ITIL Certification
- CompTIA A+
- SQL Certification
- Certified Scrum Developer (CSD)
- OnBase Certification
- RHIT / RHIA
- CAHIMS
- 3M 360 Systems Administrator
Core Competencies
Successful candidates will demonstrate:
- Strong communication and stakeholder collaboration
- Analytical thinking and problem solving
- Adaptability in fast-paced Agile environments
- Ability to translate technical and business requirements into practical solutions
- A collaborative mindset focused on continuous improvement
If you have experience with Epic MyChart, patient engagement tools, and healthcare application integrations, this is an opportunity to play a meaningful role in improving the digital healthcare experience for patients and providers.
Job Summary: The Epic Director is responsible for providing executive, strategic, and operational leadership for the implementation of enterprise Epic systems. Reporting to the Vice President of the Epic Program, DirectorEpic is the project leader overseeing implementation and operational activities for the Epic system. The individual will be part of a consortium team with colleagues at affiliated institutions, consisting of project managers, analysts, and developers with acute care clinical system domain expertise. This position works closely with clinical and business leadership and leads a multidisciplinary team inthe design, implementation, workflow optimization, change management, and issue resolution related to inpatient clinical applications. This position requires broad knowledge of clinical systems such as the Epic platform, along with inpatient clinical workflow and business processes. As a Director for the enterprise Epic initiative, this individual will collaborate with peer domain-specific directors forenterprise Epic, as well as appropriate technical and operational leaders from affiliated institutions.
Responsibilities:
- Plan, execute, and support complex inpatient EHR modules. Modules will support clinical documentation, computerized clinician order entry, electronic results review, clinical decision support, secure messaging, and charge capture. The scope of work includes establishing business objectives, defining workflow, and standardizing clinical content.
- Manage and supervise full-cycle implementation activities and daily operations of a group composed of highly skilled project managers and technical and analytic employees with domain expertise in inpatient clinical systems.
- Oversee clinical content and system build that leverages Epics best practices, while supporting key workflows and business processes within the Consortium.
- Collaborate effectively with the Directors of ambulatory and inpatient systems for enterprise Epic to insure consistent clinical build and efficient workflow processes throughout the continuum of care.
- Oversee build, deployment, and support of enterprise ambulatory registration and scheduling modules and inpatient bed management/ADT functionality.
- Oversee build, deployment, and support of professional fee and hospital billing modules
- Collaborate effectively with respective Directors to ensure that clinical modules are optimally integrated with revenue cycle modules to maximize productivity and revenue opportunities.
- Initiate, develop, and maintain coordination and communication with system users, department administration, vendors, and senior college and hospital management to assure organizational success. If necessary, train or supervise training of users and other staff in current and new aspects of system functionality.
- Manages project plans, operating budgets, reports, spreadsheets, and other presentations necessary for the proactive communication and management regarding your projects to other administrators, users, and relevant affiliates.
- Work collaboratively with clinician leaders, business offices, and information technology offices of all consortium members to coordinate operational planning and support for core information services and technical infrastructure. Keep informed of system developments with the institution and affiliates as well as within the industry and related vendor realm
- Negotiate and resolve project issues and escalations, including scope creep, and other risks associated with executing on the project plans. Ensure adherence to the project budget and identify and communicate any factors that may cause a budget variance.
- Prepares annual operating and capital expense budgets for project deliverables. Manages project budgets and approves expenditures.
- Provides and maintains effective communication with hospital management to define the priorities of projects, including equipment acquisitions, requirements of management and staff, and allocation of departmental resources. Presents reports to keep hospital administration informed of project development and any deviation from projected goals.
- As a key stakeholder in the effective execution of the project charter, he makes recommendations to ensure that the IT strategic plan is aligned with the organizations business objectives.
- Manages vendor relationship management with appropriate counterparts at Epic to coordinate resource planning, project deliverables, and technical specifications.
- Performs all duties inherent to a managerial role. Participates in hiring, training, evaluation and termination of assigned staff according to hospital policies and procedures.
- Performs other special projects and duties as assigned.
Qualifications/Requirements:
Experience:
- Minimum of 7 years of previous work-related experience required
- 5 years of leadership experience required
Education:
- A Bachelors Degree in healthcare, business management, computer science or a related field is required.
- Masters Degree, preferred
Licenses / Certifications:
- N/A
Other:
- Experience implementing and/or supporting applicable enterprise clinical systems
- Excellent knowledge of clinical systems utilized in hospitals and physician practices
- Must be able to demonstrate the ability to achieve results in a complex environment.
- Excellent verbal and written communications and interpersonal skills are required.
- Demonstrated proficiency with personal computers (and operating systems) including Microsoft Windows, Word, and Excel
Special Requirements:
- Experience working with and managing colleagues in a matrix-management model
- Experience in a large academic medical practice, health care IT vendor, and hospitals are all extremely helpful.
- Significant experience with Epic and its related integration modules or other enterprise clinical systems, including formal certifications, is strongly preferred.
- For the Director of EPIC Access and Revenue Cycle must have excellent working knowledge of EMPI, ADT, Registration, Scheduling, and Billing processes utilized in hospitals and physician practices.
Job Summary: The Epic Director is responsible for providing executive, strategic, and operational leadership for the implementation of enterprise Epic systems. Reporting to the Vice President of the Epic Program, DirectorEpic is the project leader overseeing implementation and operational activities for the Epic system. The individual will be part of a consortium team with colleagues at affiliated institutions, consisting of project managers, analysts, and developers with acute care clinical system domain expertise. This position works closely with clinical and business leadership and leads a multidisciplinary team inthe design, implementation, workflow optimization, change management, and issue resolution related to inpatient clinical applications. This position requires broad knowledge of clinical systems such as the Epic platform, along with inpatient clinical workflow and business processes. As a Director for the enterprise Epic initiative, this individual will collaborate with peer domain-specific directors forenterprise Epic, as well as appropriate technical and operational leaders from affiliated institutions.
Responsibilities:
- Plan, execute, and support complex inpatient EHR modules. Modules will support clinical documentation, computerized clinician order entry, electronic results review, clinical decision support, secure messaging, and charge capture. The scope of work includes establishing business objectives, defining workflow, and standardizing clinical content.
- Manage and supervise full-cycle implementation activities and daily operations of a group composed of highly skilled project managers and technical and analytic employees with domain expertise in inpatient clinical systems.
- Oversee clinical content and system build that leverages Epics best practices, while supporting key workflows and business processes within the Consortium.
- Collaborate effectively with the Directors of ambulatory and inpatient systems for enterprise Epic to insure consistent clinical build and efficient workflow processes throughout the continuum of care.
- Oversee build, deployment, and support of enterprise ambulatory registration and scheduling modules and inpatient bed management/ADT functionality.
- Oversee build, deployment, and support of professional fee and hospital billing modules
- Collaborate effectively with respective Directors to ensure that clinical modules are optimally integrated with revenue cycle modules to maximize productivity and revenue opportunities.
- Initiate, develop, and maintain coordination and communication with system users, department administration, vendors, and senior college and hospital management to assure organizational success. If necessary, train or supervise training of users and other staff in current and new aspects of system functionality.
- Manages project plans, operating budgets, reports, spreadsheets, and other presentations necessary for the proactive communication and management regarding your projects to other administrators, users, and relevant affiliates.
- Work collaboratively with clinician leaders, business offices, and information technology offices of all consortium members to coordinate operational planning and support for core information services and technical infrastructure. Keep informed of system developments with the institution and affiliates as well as within the industry and related vendor realm
- Negotiate and resolve project issues and escalations, including scope creep, and other risks associated with executing on the project plans. Ensure adherence to the project budget and identify and communicate any factors that may cause a budget variance.
- Prepares annual operating and capital expense budgets for project deliverables. Manages project budgets and approves expenditures.
- Provides and maintains effective communication with hospital management to define the priorities of projects, including equipment acquisitions, requirements of management and staff, and allocation of departmental resources. Presents reports to keep hospital administration informed of project development and any deviation from projected goals.
- As a key stakeholder in the effective execution of the project charter, he makes recommendations to ensure that the IT strategic plan is aligned with the organizations business objectives.
- Manages vendor relationship management with appropriate counterparts at Epic to coordinate resource planning, project deliverables, and technical specifications.
- Performs all duties inherent to a managerial role. Participates in hiring, training, evaluation and termination of assigned staff according to hospital policies and procedures.
- Performs other special projects and duties as assigned.
Qualifications/Requirements:
Experience:
- Minimum of 7 years of previous work-related experience required
- 5 years of leadership experience required
Education:
- Bachelors Degree in healthcare, business management, computer science or a related field, required
- Masters Degree, preferred
Licenses / Certifications:
- N/A
Other:
- Experience implementing and/or supporting applicable enterprise clinical systems
- Excellent knowledge of clinical systems utilized in hospitals and physician practices
- Must be able to demonstrate ability to achieve results in a complex environment.
- Excellent verbal and written communications and interpersonal skills are required.
- Demonstrated proficiency with personal computers (and operating systems) including Microsoft Windows, Word, and Excel
Special Requirements:
- Experience working with and managing colleagues in a matrix-management model
- Experience in a large academic medical practice, health care IT vendor, and hospitals are all extremely helpful.
- Significant experience with Epic and its related integration modules or other enterprise clinical systems, including formal certifications, is strongly preferred.
- For the Director of EPIC Access and Revenue Cycle must have excellent working knowledge of EMPI, ADT, Registration, Scheduling, and Billing processes utilized in hospitals and physician practices.
CSI Companies is seeking an Epic Technical Deployment Speciliast to work with one of the top hospital systems in the country!
Title: Technical Deployment Specialist
Location: New York, NY
Type: Hybrid (some weeks 2-3 days onsite, other weeks 1-2 days onsite)
Duration: 12+ Month Contract
Pay: $65 - $75/hr
Hours: 40 hour work weeks (occassional OT)
Description:
Position Overview
Under the direction of EITS Application Technical Leads and project leadership, the Senior Epic Technical Deployment Consultant will support the Epic deployment at Maimonides by leading hardware planning, workstation and printer build, print mapping, and Technical Dress Rehearsal (TDR) coordination.
This role requires strong onsite presence and hands-on collaboration across technical, operational, and clinical teams to ensure deployment readiness and successful go-live execution.
Key Responsibilities
- Conduct future-state workflow walkthroughs with department leaders and stakeholders to define hardware and technical requirements.
- Translate gathered requirements into detailed deployment specifications for hardware procurement, configuration, and testing teams.
- Design, build, and validate Epic workstation and printer mappings.
- Lead coordination efforts across infrastructure, networking, desktop, application, and deployment teams to ensure readiness.
- Develop Technical Dress Rehearsal (TDR) test plans and supporting documentation.
- Track TDR progress, manage issue resolution, and provide structured status updates to leadership.
- Present technical designs and deployment concepts clearly to both technical and non-technical audiences.
- Coordinate meetings across user groups, project teams, and leadership; manage agendas, minutes, and follow-up activities.
- Ensure deployment milestones are met within timelines and resource constraints defined by the PMO.
- Maintain current Epic certification and remain aligned with Epic best practices.
Qualifications
- Active Epic Certification (any major module; current or one version prior).
- Strong understanding of Epic workstation configuration, device integration, and printing workflows.
- Experience supporting Epic deployments, go-lives, or large-scale implementations.
- Proven experience building and validating printer mapping within Epic.
- Ability to work onsite with flexibility to report within 48 hours when required.
- Excellent written and verbal communication skills.
- Highly detail-oriented with strong organizational and tracking capabilities.
- Prior experience leading Technical Dress Rehearsal (TDR) activities.
- Experience coordinating cross-functional IT teams in healthcare environments.
- Strong documentation and reporting skills for executive-level updates.
- Experience working within structured PMO governance frameworks.
- Active Epic Certification (any major module; current or one version prior).
Job Title: Associate Epic Analyst - Ambulatory
Location: Jackosnville, FL (Onsite/Hybrid)
Duration: 9-month Contract to Hire
Start Date: March 23, 2026
Position Summary
We are seeking an Associate Epic Analyst to join our client's team in Jackosnville, FL, through a structured upskilling and training program. This role is ideal for individuals with a strong IT foundation who are looking to transition into the Epic ecosystem. The selected candidate will receive formal Epic training, hands-on project exposure, and the opportunity to travel to Epic headquarters to obtain Epic certification. This position is designed to develop future Epic Analysts by pairing foundational technical skills with guided Epic application training and mentorship.
Key Responsibilities
- Participate in Epic training programs and certification coursework as assigned
- Support senior Epic Analysts with application configuration, testing, and documentation
- Assist with system build activities, including workflow analysis and basic configuration tasks
- Participate in unit testing, integrated testing, and user acceptance testing (UAT)
- Help gather and document business requirements and translate them into system needs
- Provide support during go-lives, upgrades, and optimization initiatives
- Troubleshoot application issues and escalate as appropriate
- Maintain clear documentation of system build, workflows, and changes
Required Qualifications
- Bachelorβs degree in Information Technology, Computer Science, Healthcare Information Systems, or a related field (or equivalent experience)
- Prior experience in an IT, systems, application support, or technical analyst role. Clinical experience is a great plus!
- Strong analytical and problem-solving skills
- Ability to learn complex systems and workflows quickly
- Excellent communication skills, with the ability to work with both technical and non-technical stakeholders
- Willingness and ability to travel for Epic training and certification
Preferred Qualifications
- Exposure to healthcare IT environments (EHRs, clinical systems, revenue cycle systems, etc.)
- Experience with system testing, application support, or business analysis
- Understanding of healthcare workflows (clinical, access, revenue cycle, or operational)
The Epic Clinical Systems Analyst III is responsible for the implementation, development, programming and overall support of the clinical systems. The Epic Clinical Systems Analysts III will work closely with the vendor and endβusers to develop and enhance the software to increase overall needs of the organization. They are also responsible for thoroughly testing all system upgrades, system changes prior to goβlive and work with the endβusers to test and determine the impact on workflow, reporting, etc. of the upgrade/change. The Epic Clinical Analyst III will be responsible for the coordination of test plans, engaging the end users in the development of test plans, documenting changes/updates to the test plan and making necessary changes to the system. They will act as a liaison between the endβuser community and the IT department. They will hold a leadership role among Epic builders by training new staff and giving guidance to other Epic builders. This person is capable of managing to a project plan. They are responsible for elevating identified critical issues or refer problems of unusual complexity to other teams or a manager of clinical applications. They are responsible for monitoring Magic queue and assigning delegates for work completion. They will lead cross functional meetings (invitations, agendas, facilitate meeting discussions, ensure followβups, and provide minutes. Etc.)
Education, License & Cert:
β’ BS, BA in health care related field or business.
β’ Epic certification in area of concentration
Experience:
β’ 5 years as an Epic Builder with progressively receiving more responsibility and management skills
β’ Bachelorβs degree in Healthcare or Business field or Associate Degree and 10 yearsβ relevant health care experience
β’ Must have worked through two Epic major releases or 2 Epic goβlives (or combination thereof)
Essential Functions:
The following section contains representative examples of work that will be and the environment can be fluid. Roles and responsibilities can often be expanded to accommodate changing patient or organizational needs and conditions as well as to tap into skills and talents of employees. Accordingly, employees may be asked to perform duties that are outside the specific functions that are listed.
1. Aptitude for details: demonstrates excellent verbal and written skills; able to mediate conflicts; selfβstarter; able to meet deadlines; and maintain meticulous documentation.
2. Analytical skills to translate clinical workflow into the functional build process.
3. Strong customer service and user support skills.
4. Ability to express complex technical concepts effectively, both verbally and in writing.
5. Ability to express opportunities for improvement and innovative ways to improve the use of the clinical systems supported
6. Ability to advocated on behalf of The Guthrie Clinic to the vendors and drive to solutions and feel comfortable escalating timely both internal as well as external with the vendor
7. Ability to understand the national and state HIT direction and this positions role to help organization achieve its goals
8. Ability to lead groups of clinicians including medical staff, nurses, and pharmacists is preferred
9. Ability to identify opportunities for process improvements and provide analysis and propose change and communicate strategies.
10. Ability to develop and execute project presentations.
Other Duties:
1. Other duties as assigned.
Title: Epic Beaker Analyst
Duration: Permanent
Shift: Monday- Friday 9am-5pm est
Rate: $150k-$159K (+ bonuses)
Location: NYC 10016 Hybrid (on site 4x a month)
Overview
Insight Global is supporting NYU on an Epic Beaker Analyst role to assist with the build, support, and optimization of Epic Beaker (Clinical Pathology and/or Anatomic Pathology). This role partners closely with laboratory, clinical, and IT stakeholders to ensure Epic Beaker workflows support patient care, compliance, and operational efficiency.
Responsibilities
- Support, build, and maintain Epic Beaker (CP/AP) functionality based on lab and clinical workflows
- Collaborate with laboratory staff, clinicians, and IT teams to gather requirements and troubleshoot issues
- Configure orders, results, interfaces, instruments, and workflows within Epic Beaker
- Perform testing, validation, and documentation for new builds and enhancements
- Provide goβlive and postβgoβlive support, including issue resolution and optimization
- Ensure builds align with regulatory, compliance, and patient safety standards
MustβHaves
- 3+ years of experience within Epic Beaker
- Epic Beaker certification or strong Epic Beaker build/support experience
- Experience working with laboratory workflows (clinical pathology and/or anatomic pathology)
- Strong skills in troubleshooting, documentation, and testing
- Ability to work crossβfunctionally with clinical, lab, and technical teams
- Excellent communication and organizational skills
NiceβtoβHaves
- Experience in a large health system or academic medical center
- Prior NYU or enterprise Epic environment experience
- Interface or instrument integration experience
$150,000 to $159,000 per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
What you will find ...
- 100% REMOTE (4+ months w/ likely extension)
- PTO days + 401K (3% auto contribution)
- top ranked hospital in the U.S.
What you will do ...
- Epic ASAP build
- Epic ASAP workflows
- Design & build for Epic Inpatient optimizations
- Support projects for Epic Orders & ClinDoc
Wish list ...
- 5+ years of Epic ASAP build
- REQUIRED: Epic ASAP certification
- REQUIRED: align with core PST hours
- workflow & optimization for Epic ASAP
- support Epic Orders & ClinDoc
Position: Analyst II Epic Willow
Location:777 3rd Ave- New York (Onsite 1x a week)
Duration: Perm
Rate: $130k-$160k
Shift: Monday-Friday 9am-5pm (1x a week onsite Wednesdays)
JOB DESCRIPTION
Seeking an experienced Epic Willow Inpatient Analyst to support and maintain the Epic Willow Inpatient module and related pharmacy systems. This role serves as a key liaison between IT, Pharmacy, Prescribers, Nursing, and Epic. Flexibility for night/weekend work and on-call rotation is required during major implementations.
Responsibilities:
- Maintain in-depth knowledge of Epic Willow Inpatient, FDB, and medication dispensing systems (e.g., Pyxis, Omnicell)
- Analyze workflows, data, and technical issues; design and maintain solutions
- Collaborate with stakeholders to tailor systems to business needs
- Document procedures, build/test solutions, and support training efforts
- Provide on-call support and troubleshoot user issues
- Review and test system changes and new releases
- Support change management, QA, and disaster recovery processes
- Communicate effectively across teams and contribute to meetings
Required:
- 2+ years of IT implementation/support experience
- 1+ year Epic Willow Inpatient experience
- Strong communication, interpersonal, and problem-solving skills
- Proficiency with SharePoint, Word, Excel, Teams, Visio, PowerPoint
- Experience with full Epic implementation lifecycle
- Bachelorβs degree
$120k to $145k per year annual salary.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.
Job Description
This position is a full-time/salaried-hybrid schedule opportunity based in Hicksville, Long Island.
The EPIC System Clindoc Analyst is responsible for the development, building, implementation, and ongoing maintenance of all aspects of related applications, clinical information systems, and computerized systems for the Electronic Medical Record project for the Medisys network. Collaborates with other disciplines to develop, build, integrate, implement and maintain all Epic Care Clinical applications. Coordinates with SME's and participate in core group meetings. Coordinates and is responsible to assist in the training of related staff in Epic Care Clinical applications for the Medisys Network. Compiles analytical reports for Jamaica, Flushing hospitals. Configures and creates new records. Responsible for Change Control and Security Change Control. Investigates and troubleshoots issues reported by users. Assists MediSys users with issues regarding workbench reports. Provides tip sheets and guidance for Epic Support Desk and training. Review Nova notes, build, test and validate new upgrades and enhancements. Responsible for unit testing and integrated testing for upgrades. Works with Epic TS to resolve application issues.
Education:
- Bachelorβs degree preferred, or equivalent experience.
Experience:
- Requires at least 1+ years of related experience:
- EPIC Clindoc proficiency/certification required
- Clinical lab experience and/or knowledge of EPIC build preferred
Knowledge and Skills:
- Possess clinical application knowledge and experience
- Positive attitude, detail oriented, self-motivated, critical thinker
- Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
- Basic presentation skills
- Ability to interact and develop relationships with intra-departmental teams
- Effectively communicate in both oral and written form to a widely diverse audience
- Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
- Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to complete work assignments in a timely manner as assigned by supervisor with minimal oversight
- Excellent customer service skills
- Ability to multi-task effectively in a rapidly changing environment
EPIC WILLOW ANALYST
JOB SUMMARY: The candidate will hold a dual role within Medisys. They will equally split their support/build assignments between the Willow application, and another EPIC application (preferably ASAP or EpicCare Ambulatory). The candidate will be responsible for the maintenance and support of both applications to ensure compliance with Medisys guiding principles.
- Should have EPIC experience within two different EPIC Build applications (Workflows, Integration/Interfacing), Testing, & Implementation.
- Proactively engages present and future stakeholders in design, priority setting, implementation, and support and maintenance activities.
- Works in collaboration with teams, individuals and peers with positive attitude of accomplishment.
- Must be able to ensure that issues are identified, tracked, reported on, resolved and/or escalated in a timely manner.
JOB REQUIREMENTS:
- Must have at least 3 years of Analyst Experience with Epic.
- Analyst needs to be proficient at self-learning.
- Outstanding communication, collaboration and facilitation skills are required.
- Willow Inpatient Certification including current NVTs for 2020.
- Epic ASAP or Ambulatory Proficiency/Certification (or another EPIC application Proficiency/Certification)
- Knowledge of Willow medication charge build experience highly desired. Pharmacy experience desired.
- Reporting build highly desired.
- Testing experience desired.
- Clinical background & experience a Plus.
- Decision Support Experience a Plus.
- Integration/Data Mapping Experience a Plus.
Education: Bachelor's Degree and in dep
About the Company
We are seeking an experienced Epic Cupid and Radiant Credentialed Trainer to design and deliver high-quality training for both inpatient and outpatient clinical teams.
About the Role
The ideal candidate will have 10+ years of hands-on Epic experience, proven classroom training ability (virtual and in-person), and a strong background in cardiology and radiology workflows. This role partners closely with Epic analysts and clinical stakeholders to develop role-based curricula, training materials, and competency assessments to support implementations, upgrades, and ongoing optimization.
Responsibilities
- Creating training plans
- Facilitating classes
- Conducting train-the-trainer sessions
- Documenting training outcomes
- Supporting go-live and post-go-live adoption efforts
Qualifications
- 10+ years of Epic Cupid and Radiant experience
- Proven classroom training experienceβboth virtual and in-person
- Experience working in an academic medical center (e.g., UCSF, UCLA, UCSD, UCDavis, or other university health systems) and training inpatient and outpatient clinical workflows
- Strong communication and collaboration skills; experience working with Epic analysts and clinical SMEs
- Ability to develop role-based curricula, job aids, and competency assessments
Required Skills
- Epic trainer/credentialed in Cupid and Radiant
- Experience in academic medical center environments or large health systems
- Prior experience supporting go-live and sustainment activities
How to Apply:
Straightforward, easy one-click apply.
EEO Statement:
Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color,
creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and
related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and
veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic
information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances.
Benefits & Perks:
Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental
coverage with plans that can fit each employeeβs needs. We offer a 401k plan that includes a company match and is fully
vested after you become eligible, paid time off, sick time, and paid company
holidays.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors
considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge,
skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other
law.
Job Title: Epic Applications Analyst β Senior (Contract)
Location: Richmond, VA
Duration: 3 Months (Possible Extension)
Position Summary
We are seeking a Senior Applications Analyst to support the implementation, optimization, and maintenance of critical IT systems within the organization. This role involves solving complex technical problems, collaborating with stakeholders, and ensuring the reliable performance of enterprise applications. The ideal candidate will have strong Epic application expertise, troubleshooting experience, and the ability to lead technical initiatives in a healthcare environment.
Key Responsibilities
- Analyze and resolve complex application and system issues using advanced troubleshooting techniques.
- Configure, implement, and optimize enterprise applications, including Epic modules where applicable.
- Lead projects and coordinate team activities while providing status updates and performance feedback.
- Conduct impact assessments and ensure documentation for system changes is complete.
- Collaborate with stakeholders to understand business or clinical requirements and recommend effective solutions.
- Act as the primary IT liaison between departments and technical teams.
- Submit and manage vendor service requests and follow correction procedures when necessary.
- Participate in system enhancements, upgrades, and implementation planning.
- Mentor junior team members and contribute to documentation and knowledge sharing.
- Research emerging technologies and evaluate their potential impact on business operations.
- Manage multiple priorities and provide updates on project and task progress.
Qualifications & Experience
- 5+ years of related experience, including 3+ years of direct IT application support experience.
- Strong understanding of the System Development Life Cycle (SDLC) and application development processes.
- Experience with application configuration, monitoring, and troubleshooting tools.
- Ability to perform system analysis, design, build, testing, and implementation planning.
- Knowledge of enterprise system integrations and workflows across business or clinical environments.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
Education
Required:
- Associateβs degree or equivalent combination of education and experience.
Preferred:
- Bachelorβs degree in Business, Health Informatics, Computer Science, or a related field.
Certifications
Required:
- At least one Epic application certification.
Preferred:
- Epic certification in relevant modules.
- Ability to obtain and maintain Epic certification within required timelines if applicable.
Working Conditions
- Physical: Occasional lifting up to 20 lbs.
- Activities: Prolonged sitting and repetitive motion.
- Mental/Sensory: Strong problem-solving, reasoning, communication, and analytical skills.
- Work Environment: Fast-paced setting requiring th
South Jerseyβs largest health system, serving over 13,000 employees across five hospitals and more than 250 additional service locations, is seeking a Senior Medical Imaging Analyst β EPIC Radiant for a hybrid 4β6 month contract-to-hire opportunity.
This role is responsible for enhancing, supporting, and maintaining medical imaging and clinical applications across multiple service lines including Radiology, Cardiology, Neurology, Maternal Fetal Medicine, Perinatal, and Dental. The ideal candidate will bring strong EPIC Radiant expertise, deep healthcare IT experience, and the ability to operate independently while leading projects and mentoring team members within a complex clinical environment.
Responsibilities
- Design, configure, test, implement, and maintain medical imaging and clinical application solutions.
- Serve as subject matter expert for EPIC Radiant and related imaging applications across supported service lines.
- Analyze and document complex workflow and system requirements; recommend appropriate IS solutions.
- Lead application optimization efforts including upgrades, new functionality implementation, defect resolution, and vendor release management.
- Provide day-to-day support including troubleshooting, error management, workflow configuration, integration support, and system administration.
- Develop and maintain documentation standards for configuration, integrations, and enhancements.
- Collaborate with Informatics, IT, clinical leaders, and vendors to design future-state workflows and system integrations.
- Develop detailed design specifications and build application components aligned with customer needs and software capabilities.
- Lead small to medium-sized projects and upgrades following established project management standards.
- Develop and execute complex test plans, including integrated and third-party application testing, and manage go-live validation documentation.
- Maintain CMDB documentation within ServiceNow and ensure adherence to IT standards including Change Management, Problem Management, and Data Courier processes.
- Ensure system performance, high availability, SLA compliance, and proactive monitoring of critical systems.
- Manage vendor relationships for multiple medical imaging and clinical applications.
- Mentor team members, lead service improvement initiatives, and facilitate knowledge-sharing sessions.
- Participate in disaster recovery testing and performance improvement initiatives across departments.
- Provide 24x7 on-call support as required.
Requirements
- EPIC Radiant certification required.
- Bachelorβs degree in Information Systems or related field required (or equivalent combination of education and experience).
- 5+ years of healthcare IT experience, preferably within medical imaging technologies.
- Demonstrated expertise in EPIC Radiant and multiple medical imaging or clinical applications.
- Strong understanding of healthcare workflows, regulatory requirements, system integrations, and data integrity practices.
- Proficiency in MS Office (Word, Excel, PowerPoint, Visio, MS Teams) and ServiceNow.
- Experience managing vendor relationships and supporting multiple IT applications.
- Ability to work independently and collaboratively in a decentralized, multi-entity healthcare environment.
- Strong analytical, facilitation, communication, and leadership skills.
- Demonstrated ability to manage ambiguity, multiple priorities, and high-impact production systems.
- Knowledge of HIPAA and cybersecurity best practices.